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Santas Patronas I
Apartment

Seville · El Arenal

9.6 (20 valuations)


1-3
People

1
Bedroom

1
Bathroom

63 m2
Surface

About accommodation

This exclusive apartment is located in a historic building that has been completely renovated without losing part of its essence. It is located on Calle Santa Patrona a few meters from the Cathedral, the Giralda and Torre del Oro.

Upon entering the apartment, we find on the right the kitchen open to the living room with all the necessary equipment for its use. The living room - dining room in front of the kitchen, furnished to detail, with a sofa bed, Smart TV, dining table, side table and reading chair that will make your stay cozy and pleasant. To the left of the kitchen is a long corridor with a beautiful stone wall and to the right is the master bedroom with two single beds (0.90 x 1.90 meters), a wardrobe and a beautiful bay window. At the end of the corridor we can find a large bathroom with a shower.

The area of the apartment is magnificent and quiet, walking we can reach all the main monuments of the city in a few minutes. In the same area you will find a wide variety of restaurants, typical bars of the city and small and large shops.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor Ground floor
Elevator Available
Sofa-bed One person
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information


> VUT/SE/08481


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.6 (20 Valuations)

Location
10
Quality
9.7
Cleaning
9.5
Staff
9.6
Facilities
9.8
Recommendable
9.9

We are interested in your opinion


Our Guests’ Opinions

Maria Del Carmen Costilla10
MAY 2024
El alojamiento es muy lindo, lo único que habría que revisar es la humedad del techo y el baño. El sillón de la sala está con polvo, como no lo hemos utilizado no importo mucho.
Response from the Quality Department

Estimada María del Carmen:

Agradecemos mucho que haya compartido su reciente estancia con nosotros. Es un placer saber que nuestro apartamento le pareció lindo. Sin embargo, lamentamos el inconveniente que nos menciona respecto a la humedad y al polvo encontrado. Estas situaciones no reflejan los estándares de calidad y limpieza con los que estamos comprometidos a ofrecer, por lo que le pedimos disculpas al respecto. Le aseguramos que tomaremos nota de su comentario para realizar las mejoras pertinentes y poder ofrecer a todos nuestros huéspedes el mejor de los servicios. Gracias por elegirnos, y esperamos darle la bienvenida de nuevo en el futuro.

Laura Gandolfi8
MAY 2024
Appartamento in ottima posizione, a 10 minuti a piedi da tutte le attrazioni principali e i ristoranti. Ben arredato e dotato di tutto il necessario. Gli host sono stati gentili, ci hanno dato tutte le informazioni necessarie e aiutato nell’organizzare alcune attività durante il soggiorno. L’ambiente è comodo, ampio, la cucina con tanti elettrodomestici, il bagno pulito, spazioso e dotato di bidet. Raccomando l’appartamento!
Response from the Quality Department

Dear Laura,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Lucila Reyna10
MAR 2024
El apto. Es muy lindo y muy buena su ubicación. El movimiento en la calle era muy importante por Semana Santa y a pesar de eso adentro no se escuchaba nada. La atención de los propietarios fue muy buena.
Response from the Quality Department

Estimada Lucila:

Agradecemos sinceramente sus amables palabras sobre nuestro apartamento y su ubicación privilegiada. Nos complace saber que pudo disfrutar de la belleza del lugar y que a pesar de la celebración de Semana Santa, el interior del apartamento ofrecía un ambiente tranquilo y sereno. La satisfacción de nuestros huéspedes es nuestra prioridad, por lo que nos alegra saber que recibió una excelente atención por parte de nuestros equipo. Esperamos poder recibirle nuevamente en el futuro y brindarle otra experiencia memorable. Gracias por elegirnos.

Clara Hardoy10
MAR 2024
El departamento es tal cual lo que se ve en las fotos. Esta muy lindo decorado. No es grande, pero los techos son muy altos y eso le da amplitud. La cocina es nueva y tiene todo lo que se necesita. No falta nada y no sobra nada. Eso lo hace simple y limpio. El baño tambien es nuevo. La ubicacion es perfecta. Pegado a la ciudad vieja, pero tambien cerca del rio. Con lo cual tiene muy buen acceso al transporte publico. La comunicacion con Genteel Home impecable. Siempre listos para ayudar. Nos quedamos con mi marido y mi hija (que durmio en el sofa cama) Para los 3 estuvo bien. Creo que es demasido apretado para 4 personas. La unica pena es que el dormitorio tiene 2 camas pegadas. Me hubiera gustado que se unan de alguna manera, al menos con sabanas dobles. Gracias!
Response from the Quality Department

Estimada Clara:

Agradecemos sinceramente sus amables palabras y por compartir su experiencia con nosotros. Nos complace saber que el departamento cumplió con sus expectativas y que disfrutó de su hermosa decoración y comodidades, así como de su ubicación privilegiada cerca de la ciudad vieja y del río, lo que facilita el acceso al transporte público. Nos alegra saber que la comunicación con nuestro equipo fue impecable y que estuvieron siempre dispuestos a ayudar durante su estancia. Tomamos nota de sus comentarios sobre el espacio y la disposición de las camas en el dormitorio. Consideraremos sus sugerencias para mejorar la experiencia de nuestros huéspedes en el futuro. Una vez más, gracias por su visita y esperamos tener el placer de recibirle nuevamente en el futuro.

Beverley Wemple10
MAR 2024
We stayed here for 4 nights; absolutely beautiful apartment in historic building, very well set up for guests. Easy walking to points of interest and local bike rental stations, but very quiet. We definitely recommend this place to others.
Response from the Quality Department

Dear Beverley,

Thank you so much for your kind words. We´re delighted to hear that you enjoyed your stay in our beautiful apartment located in a historic building. It´s fantastic to know that you found it well-equipped for guests and conveniently located near points of interest and bike rental stations. We truly appreciate your recommendation and hope to welcome you back again in the future.

Isabelle Paris9
FEB 2024
Magnifique appartement parfaitement situé à Séville
L´emplacement était parfait et m´a permis de visiter Séville à pied! Plusieurs commerces autour permettant de manger et de faire quelques achats. L´appartement est superbement décoré et aménagé, confortable et bien équipé. Les hôtes répondent rapidement si on a besoin. Comme je faisais du télétravail, j´étais contente de la performance du wifi.
Au début j´ai reçu les instructions uniquement en espagnol, ce qui fait que j´ai eu de la difficulté à comprendre le fonctionnement des équipements de l´appartement au début. Si j´avais une critique à faire, ce serait de rafraichir la salle de bain. Tout le reste de l´appartement est impeccable, très bien aménagé et décoré, mais la salle de bain est très sobre et démontre clairement des signes d´infiltration d´eau.
Response from the Quality Department

Dear Isabelle,
Thank you for your recent stay in our beautiful apartment in Seville and for taking the time to share your feedback. We are delighted to hear that you enjoyed the perfect location, the comfort, and the amenities provided during your stay.

We apologize for any inconvenience caused by initially receiving instructions only in Spanish. Typically, we provide instructions in English as well, and we regret if this was not the case during your stay. Your feedback is valuable, and we will ensure that all guests receive clear instructions in their preferred language going forward.

Regarding your suggestion to refresh the bathroom, we appreciate your input and will take it into consideration for future improvements. Our aim is always to provide a pleasant and comfortable stay for our guests, and your feedback helps us in achieving this goal.

We hope to have the opportunity to welcome you back for another enjoyable stay in Seville.

Warm regards,
Quality Department

Steven Sterkx9
FEB 2024
Review without any comments.

Katia Siegle10
FEB 2024
Stunning apartment in a fantastic location - quiet, yet in walking distance to all the sights, markets and restaurants. Self check-in was very convient and the hosts were always on hand to help. We loved our stay and look forward to visiting again soon!
Response from the Quality Department

Dear Katia,

Thank you for your wonderful review. We´re thrilled to hear that you found our apartment stunning and enjoyed its fantastic location. It´s fantastic that you appreciated the peacefulness of the area while still being within walking distance of all the sights, markets, and restaurants. We´re glad that the check-in process was convenient for you and that our hosts were readily available to assist whenever needed. We´re delighted that you loved your stay and we can´t wait to welcome you back again soon.

Pfeiffer Jean-Benoît10
JAN 2024
Excellent emplacement Toute la ville peut se découvrir à pied Très beau logement.
Response from the Quality Department

Dear Pfeiffer,

Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Jeff Taylor10
DEC 2023
Perfect location and only a few steps to enter with electronic codes for building door (hint…when putting in code push on left door slightly then you’ll hear a click and push open door on right and will work every time) and home entry. Close to everything you need for a great time in Seville. Very walkable to many of the tourist attractions, bakeries, shopping etc….
Response from the Quality Department

Dear Jeff, Thank you for sharing your positive feedback about your stay with us. We´re thrilled to hear that you found our location to be perfect and the electronic codes for building and home entry convenient. Your tip for the door entry is much appreciated, and we will make sure to communicate this helpful hint to future guests. It´s wonderful to know that our proximity to various attractions, bakeries, and shopping contributed to a great time in Seville. We´re grateful for your kind words, and we hope to have the pleasure of hosting you again for another enjoyable stay.

Katie Donlan8
NOV 2023
Great location!
Response from the Quality Department

Dear Katie,

We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Clara10
SEP 2023
Magnifique appartement très bien situé. Tout le confort nécessaire. L’appartement est spacieux, propre et décoré avec du goût. Les lits sont confortables et il y a tout le nécessaire pour se sentir comme à la maison. L’emplacement permet de visiter tout Séville à pied. La communication avec notre hôte était parfaite.

Sarah Dulson9
SEP 2023
We enjoyed the property! Great location, easy to get in touch with the hosts, and amenities were as listed.
The location is excellent - close to tapas bars, attractions, and the river!
Depending on who is also staying in the building, the outside can smell very strongly of cigarettes which made it hard to line dry our clothing or enjoy the patio.
Response from the Quality Department

Dear Sarah,
We want to extend our appreciation for choosing our property and for taking the time to share your feedback. Your comments are highly valuable to us as they assist us in providing an even better experience for our guests.

We are delighted to hear that you enjoyed your stay and that you found our property to be in a great location, with easy access to tapas bars, attractions, and the river. We strive to offer our guests a convenient and enjoyable experience.

However, we sincerely regret the inconvenience caused by the smell of cigarettes outside the property. We want to emphasize that this situation is dependent on other guests in the building, and we do not have control over their actions. Nevertheless, we understand the impact it had on your stay and appreciate your feedback. We will explore measures to mitigate this issue in the future.

We are looking forward to the opportunity to host you again and provide you with an even more pleasant stay.

Thank you for your trust in us.

Warm regards,

Quality Department

Vicky Van Bouwel8
JUL 2023
We genoten van een vriendelijk onthaal. De inrichting is heel gezellig en de ligging perfect.
Response from the Quality Department

Dear Vicky, Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.

Jose L.H. Campos
Quality Department Manager

Melissa Kingston10
JUN 2023
Beautiful apartment in a perfect location. We had a great stay! It was decorated beautifully. Communication was wonderful, someone met us to explain everything & give recommendations around town. We had a lovely stay here, I would recommend it to anyone!
Response from the Quality Department

Dear Melissa,
Thank you for your kind words! We´re delighted that you had a great stay and enjoyed the apartment´s beautiful decor and perfect location. Your recommendation means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Sofia Flores10
JUN 2023
Review without any comments.

Samira Razoki10
MAY 2023
C´est un charmant appartement qui allie une architecture traditionnelle et contemporaine, idéalement bien situé pour visiter Séville à pied, l´hôte était très réactive. Nous avons beaucoup apprécié l´appartement et le quartier agréable. Je le recommande vivement. Nous avons passé un magnifique séjour. Nous reviendrons une prochaine fois , Séville le mérite. Merci.
Response from the Quality Department

Dear Samira, We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jose L.H. Campos
Quality Department Manager

Harry Cooke10
MAY 2023
Really nice apartment and excellent communication from the host.
Response from the Quality Department

Dear Harry,
We sincerely appreciate your thoughtful feedback, thank you for choosing us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Renea Heinrich10
APR 2023
Location was great. Lots of things to do in the area. The apartment was very nice.
Response from the Quality Department

Dear Renea,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.

Jose L.H. Campos
Quality Department Manager

Ragna Paulsen10
APR 2023
The apartment was very cosy and clean and also silent even though the livingroom is right next to a small street. We where always happy to come back there for siesta in the afternoon when it was to hot outside. It has a sleeping couch so you can sleep there with 4 people but I would recommend to only stay there with two people. One night and one morning the front door didn’t work properly so people had a hard time getting in and out but thats not the fault of the host it‘s on the building manager and I‘m sure it has already been handeled because the host responded quickly to our message regarding that issue.
Response from the Quality Department

Dear Ragna,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.

Jose L.H. Campos
Quality Department Manager