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Appartement
Santas Patronas I

Séville · El Arenal

9,5 (32 évaluations)


1-3
Personnes

1
Chambre

1
Salle de Bain

63 m2
Surface

À propos du logement

Cet appartement exclusif est situé dans un bâtiment historique qui a été entièrement rénové sans perdre une partie de son essence. Il est situé sur la Rue Santa Patrona à quelques mètres de la cathédrale, de la Giralda et de la Torre del Oro.

En entrant dans l’appartement, on trouve sur la droite la cuisine ouverte sur le séjour avec tout l’équipement nécessaire à son utilisation. Le salon - salle à manger devant la cuisine, meublé dans les moindres détails, avec un canapé-lit, une Smart TV, une table à manger, une table d’appoint et une chaise de lecture qui rendront votre séjour confortable et agréable. A gauche de la cuisine se trouve un long couloir avec un beau mur en pierre et à droite se trouve la chambre principale avec deux lits simples (0,90 x 1,90 mètres), une armoire et une belle baie vitrée. Au bout du couloir, nous trouvons une grande salle de bain avec douche.

Le quartier de l’appartement est magnifique et calme, à pied on peut rejoindre tous les principaux monuments de la ville en quelques minutes. Dans le même quartier, vous trouverez une grande variété de restaurants, de bars typiques de la ville et de petits et grands magasins.

Climatisation Split
Chauffage Split
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Étage Rez-de-chaussée
Ascenseur Disponible
Canapé-lit Une place
Fibre optique Gratuite
Téléviseur Smart TV
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires


> VUT/SE/08481


>
La réservation de chaque hébergement Genteel Home inclut l´offre d´expériences ou d´activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d´informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
Réserver


Code de réduction
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,5 (32 Évaluations)

Emplacement
9,9
Qualite
9,5
Nettoyage
9,4
Personnel
9,6
Équipements
9,6
Recommandable
9,6

Votre avis nous intéresse


Avis de nos clients

Melida10
NOV. 2024
We stayed for one night. Apartment was so clean and comfortable. Location is great, in the city center. Stuff was so helpful and easygoing. Thanks for everything.

Fabrizio Rubini Giovanni Luigi10
NOV. 2024
Comoda, moderna e dotata di ogni confort
Nulla da segnalare
Réponse du service qualité

Dear Fabrizio,

Thank you for your kind comment. We are pleased to know that the apartment met your expectations and that you had a comfortable and enjoyable stay. It would be a pleasure to welcome you again in the future.
Quality Department

Josefa Brito Betancor10
NOV. 2024
Maravilloso
Me encantó! Súper bien ubicado y el trato del 10! Súper amables y si tenías algún problema contactabas con ellos y al momento solucionado. No había ruido y eso que daba a la calle pero muy bien insonorizado
Réponse du service qualité

Estimada Josefa:

Muchas gracias por su amable comentario. Nos alegra mucho saber que disfrutó de su estancia y que tanto la ubicación como el trato de nuestro equipo fueron de su agrado. Trabajamos con mucho esfuerzo para ofrecer el mejor servicio y nos llena de satisfacción saber que se sintió bien atendido.

También nos complace que haya encontrado el apartamento bien insonorizado, lo que permitió que su estancia fuera tranquila a pesar de la ubicación.

Agradecemos mucho sus palabras y esperamos poder darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

martina leamy10
OCT. 2024
Beautiful
Absolutely everything. Loved the area and the apartment was so lovely and staff could not do enough for us. Definitely the best way to go if going to Seville
N/A

Leila Hernández Isman8
SEPT. 2024
Localización y limpieza
La ubicación es muy buena, cercana a zonas culturales, para salir a tomar algo y con mercado cercano por si se necesita realizar alguna compra. La cocina está perfectamente equipada y nos dejaron agua en la nevera, que se agradece cuando llegas a Sevilla.
Como punto "negativo", por las noches en el salón (que hace de habitación) se oye bastante el ruido de la calle. Había algo de humedad en el baño.
Réponse du service qualité

Estimada Leila,

Agradecemos sinceramente sus comentarios. Nos complace saber que disfrutó de la excelente ubicación del apartamento, así como de la limpieza y la comodidad de las áreas culturales y el mercado cercanos. También agradecemos su mención sobre la cocina bien equipada y el amable gesto de proporcionar agua en el refrigerador a su llegada.

Le pedimos disculpas por las molestias ocasionadas por el ruido; es importante señalar que, en ocasiones, debido a festividades celebradas en la zona o a la época del año, puede notar un poco más de ruido de lo habitual. Lamentamos cualquier inconveniente que esto haya podido causar y revisaremos el sistema de insonorización para realizar las mejoras pertinentes. Asimismo, tomamos muy en serio sus comentarios sobre la humedad en el baño y procederemos a investigar este asunto. Sus observaciones son invaluables para nosotros, ya que nos ayudan a identificar áreas de mejora.

Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para ofrecerle una experiencia aún mejor.

Departamento de Calidad.

Niña Bouzidi10
JUIL. 2024
Logement très bien situé, tout à proximité. Bel appartement très grand et bien propre !
Réponse du service qualité

Dear Niña,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

barbara POMPILI8
JUIN 2024
Ottima la posizione e l’ arredamento. L’appartamento dispone di tutto quanto il necessario per brevi soggiorni. Difronte alla struttura è presente un deposito bagagli molto comodo. Il proprietario molto disponibile e attento alle richieste
Nell’appartamento vi è un forte odore umidità dovuto (immagino) alle travi del Soffitto. Essendo al piano strada inoltre anche l’apertura delle finestre non sempre è possibile e questo non facilita l’aerazione. Suggerisco di munire l’appartamento con dei profumatori per ambiente
Réponse du service qualité

Dear Barbara,

Thank you for your detailed feedback. We are delighted to hear that you appreciated the excellent location and furnishings of our apartment. It is great to know that it met all your needs for a short stay and that you found the nearby luggage storage very convenient. We are also pleased to hear that you found our service attentive and responsive to your requests.

Regarding the issue with the smell in the apartment, we apologize for any discomfort this may have caused. This issue can sometimes be influenced by external factors such as the weather. However, we take your comments seriously and will thoroughly investigate the situation to determine if corrective measures are necessary. In the meantime, we will consider your suggestion to equip the apartment with air fresheners to improve the ambiance.

We appreciate your valuable feedback and look forward to the opportunity to host you again, ensuring a more pleasant experience.


Quality Department.

Maxim Mommers10
JUIN 2024
We had a great stay, we loved the apartment!
Réponse du service qualité

Dear Maxim,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Laura O´Connor10
JUIN 2024
My friend and I stayed here for two nights, and it is just as beautiful as the pictures. The bohemian interior is stunning, and the apartment is spacious and equipped with everything you need! Including coffee pods, and shampoo/body washes. I loved the design, and the bed/sofas were super comfy. It feels very safe and secure, and lots of natural light pours in. It’s in a perfect central location, and check in was easy. An added bonus was the 24/7 luggage storage facility directly across the road which was super useful for us to leave our bags before our flight after checking out. Thank you so much again, we loved our stay and can’t wait to return here again to beautiful Sevilla! This apartment was an absolute dream 💕
Réponse du service qualité

Dear Laura,

Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Audrey Jos8
JUIN 2024
Au top !
Emplacement parfait, au cœur du centre-ville, la décoration, appartement très bien équipé
Dommage que le canapé-lit n’ait pas été fait à notre arrivée. Suggestion : mettre des torchons à la place du sopalin
Réponse du service qualité

Dear Audrey,

Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location perfect, right in the heart of the city center, and that you appreciated the decoration and the well-equipped apartment.

Regarding the sofa bed not being prepared upon your arrival, we apologize for any inconvenience this may have caused. Please understand that we do not automatically prepare the sofa bed unless requested in advance by the guest. This is because we respect that each guest may have different preferences or plans for the use of the sofa bed upon their arrival. However, we are more than happy to prepare the sofa bed upon request with prior notice. We will also take note of your suggestion regarding providing kitchen towels instead of paper towels.

Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

Quality Department.

Catherine Hope10
MAI 2024
A lovely apartment in a nice area within walking distance of the main attractions. The hosts were easy to contact and the rooms were very nicely decorated and relaxing.
Réponse du service qualité

Dear Catherine,

Thank you for your kind feedback. We´re delighted to hear that you enjoyed our lovely apartment in a nice area close to the main attractions. It´s great to know that you found the hosts easy to contact and that the rooms were decorated to your liking, providing a relaxing atmosphere. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.

Maria Del Carmen Costilla10
MAI 2024
El alojamiento es muy lindo, lo único que habría que revisar es la humedad del techo y el baño. El sillón de la sala está con polvo, como no lo hemos utilizado no importo mucho.
Réponse du service qualité

Estimada María del Carmen:

Agradecemos mucho que haya compartido su reciente estancia con nosotros. Es un placer saber que nuestro apartamento le pareció lindo. Sin embargo, lamentamos el inconveniente que nos menciona respecto a la humedad y al polvo encontrado. Estas situaciones no reflejan los estándares de calidad y limpieza con los que estamos comprometidos a ofrecer, por lo que le pedimos disculpas al respecto. Le aseguramos que tomaremos nota de su comentario para realizar las mejoras pertinentes y poder ofrecer a todos nuestros huéspedes el mejor de los servicios. Gracias por elegirnos, y esperamos darle la bienvenida de nuevo en el futuro.

Matthieu Maisonnette10
MAI 2024
Appartement magnifique et très bien placé. À proximité de toutes commodités mais dans un quartier très calme. Une décoration faite avec goût et logement très bien équipé. Le seul petit point négatif est le manque de luminosité ainsi que l’humidité dans l’appartement. Malgré cela, nous avons adoré, recommandons à 100% le logement et y retournerons sans hésiter !
Réponse du service qualité

Dear Matthieu,

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed the apartment´s central location, tasteful decoration, and well-equipped amenities.

While we understand that preferences regarding natural light can vary among individuals, rest assured, we will explore ways to enhance the brightness of the apartment to ensure the satisfaction of all our guests. Regarding the humidity, it is important to note that it can sometimes be influenced by the climate, however, we will take note of your feedback and review any necessary improvements to address this issue.

Despite these minor concerns, we are thrilled that you loved your stay and would wholeheartedly recommend our apartment. We look forward to welcoming you back without hesitation.

Laura Gandolfi8
MAI 2024
Appartamento in ottima posizione, a 10 minuti a piedi da tutte le attrazioni principali e i ristoranti. Ben arredato e dotato di tutto il necessario. Gli host sono stati gentili, ci hanno dato tutte le informazioni necessarie e aiutato nell’organizzare alcune attività durante il soggiorno. L’ambiente è comodo, ampio, la cucina con tanti elettrodomestici, il bagno pulito, spazioso e dotato di bidet. Raccomando l’appartamento!
Réponse du service qualité

Dear Laura,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Lucila Reyna10
MARS 2024
El apto. Es muy lindo y muy buena su ubicación. El movimiento en la calle era muy importante por Semana Santa y a pesar de eso adentro no se escuchaba nada. La atención de los propietarios fue muy buena.
Réponse du service qualité

Estimada Lucila:

Agradecemos sinceramente sus amables palabras sobre nuestro apartamento y su ubicación privilegiada. Nos complace saber que pudo disfrutar de la belleza del lugar y que a pesar de la celebración de Semana Santa, el interior del apartamento ofrecía un ambiente tranquilo y sereno. La satisfacción de nuestros huéspedes es nuestra prioridad, por lo que nos alegra saber que recibió una excelente atención por parte de nuestros equipo. Esperamos poder recibirle nuevamente en el futuro y brindarle otra experiencia memorable. Gracias por elegirnos.

Clara Hardoy10
MARS 2024
El departamento es tal cual lo que se ve en las fotos. Esta muy lindo decorado. No es grande, pero los techos son muy altos y eso le da amplitud. La cocina es nueva y tiene todo lo que se necesita. No falta nada y no sobra nada. Eso lo hace simple y limpio. El baño tambien es nuevo. La ubicacion es perfecta. Pegado a la ciudad vieja, pero tambien cerca del rio. Con lo cual tiene muy buen acceso al transporte publico. La comunicacion con Genteel Home impecable. Siempre listos para ayudar. Nos quedamos con mi marido y mi hija (que durmio en el sofa cama) Para los 3 estuvo bien. Creo que es demasido apretado para 4 personas. La unica pena es que el dormitorio tiene 2 camas pegadas. Me hubiera gustado que se unan de alguna manera, al menos con sabanas dobles. Gracias!
Réponse du service qualité

Estimada Clara:

Agradecemos sinceramente sus amables palabras y por compartir su experiencia con nosotros. Nos complace saber que el departamento cumplió con sus expectativas y que disfrutó de su hermosa decoración y comodidades, así como de su ubicación privilegiada cerca de la ciudad vieja y del río, lo que facilita el acceso al transporte público. Nos alegra saber que la comunicación con nuestro equipo fue impecable y que estuvieron siempre dispuestos a ayudar durante su estancia. Tomamos nota de sus comentarios sobre el espacio y la disposición de las camas en el dormitorio. Consideraremos sus sugerencias para mejorar la experiencia de nuestros huéspedes en el futuro. Una vez más, gracias por su visita y esperamos tener el placer de recibirle nuevamente en el futuro.

Beverley Wemple10
MARS 2024
We stayed here for 4 nights; absolutely beautiful apartment in historic building, very well set up for guests. Easy walking to points of interest and local bike rental stations, but very quiet. We definitely recommend this place to others.
Réponse du service qualité

Dear Beverley,

Thank you so much for your kind words. We´re delighted to hear that you enjoyed your stay in our beautiful apartment located in a historic building. It´s fantastic to know that you found it well-equipped for guests and conveniently located near points of interest and bike rental stations. We truly appreciate your recommendation and hope to welcome you back again in the future.

Isabelle Paris9
FÉVR. 2024
Magnifique appartement parfaitement situé à Séville
L´emplacement était parfait et m´a permis de visiter Séville à pied! Plusieurs commerces autour permettant de manger et de faire quelques achats. L´appartement est superbement décoré et aménagé, confortable et bien équipé. Les hôtes répondent rapidement si on a besoin. Comme je faisais du télétravail, j´étais contente de la performance du wifi.
Au début j´ai reçu les instructions uniquement en espagnol, ce qui fait que j´ai eu de la difficulté à comprendre le fonctionnement des équipements de l´appartement au début. Si j´avais une critique à faire, ce serait de rafraichir la salle de bain. Tout le reste de l´appartement est impeccable, très bien aménagé et décoré, mais la salle de bain est très sobre et démontre clairement des signes d´infiltration d´eau.
Réponse du service qualité

Dear Isabelle,
Thank you for your recent stay in our beautiful apartment in Seville and for taking the time to share your feedback. We are delighted to hear that you enjoyed the perfect location, the comfort, and the amenities provided during your stay.

We apologize for any inconvenience caused by initially receiving instructions only in Spanish. Typically, we provide instructions in English as well, and we regret if this was not the case during your stay. Your feedback is valuable, and we will ensure that all guests receive clear instructions in their preferred language going forward.

Regarding your suggestion to refresh the bathroom, we appreciate your input and will take it into consideration for future improvements. Our aim is always to provide a pleasant and comfortable stay for our guests, and your feedback helps us in achieving this goal.

We hope to have the opportunity to welcome you back for another enjoyable stay in Seville.

Warm regards,
Quality Department

Steven Sterkx9
FÉVR. 2024
Évaluation sans commentaire.

Katia Siegle10
FÉVR. 2024
Stunning apartment in a fantastic location - quiet, yet in walking distance to all the sights, markets and restaurants. Self check-in was very convient and the hosts were always on hand to help. We loved our stay and look forward to visiting again soon!
Réponse du service qualité

Dear Katia,

Thank you for your wonderful review. We´re thrilled to hear that you found our apartment stunning and enjoyed its fantastic location. It´s fantastic that you appreciated the peacefulness of the area while still being within walking distance of all the sights, markets, and restaurants. We´re glad that the check-in process was convenient for you and that our hosts were readily available to assist whenever needed. We´re delighted that you loved your stay and we can´t wait to welcome you back again soon.

Pfeiffer Jean-Benoît10
JANV. 2024
Excellent emplacement Toute la ville peut se découvrir à pied Très beau logement.
Réponse du service qualité

Dear Pfeiffer,

Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Jeff Taylor10
DÉC. 2023
Perfect location and only a few steps to enter with electronic codes for building door (hint…when putting in code push on left door slightly then you’ll hear a click and push open door on right and will work every time) and home entry. Close to everything you need for a great time in Seville. Very walkable to many of the tourist attractions, bakeries, shopping etc….
Réponse du service qualité

Dear Jeff, Thank you for sharing your positive feedback about your stay with us. We´re thrilled to hear that you found our location to be perfect and the electronic codes for building and home entry convenient. Your tip for the door entry is much appreciated, and we will make sure to communicate this helpful hint to future guests. It´s wonderful to know that our proximity to various attractions, bakeries, and shopping contributed to a great time in Seville. We´re grateful for your kind words, and we hope to have the pleasure of hosting you again for another enjoyable stay.

Katie Donlan8
NOV. 2023
Great location!
Réponse du service qualité

Dear Katie,

We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Clara10
SEPT. 2023
Magnifique appartement très bien situé. Tout le confort nécessaire. L’appartement est spacieux, propre et décoré avec du goût. Les lits sont confortables et il y a tout le nécessaire pour se sentir comme à la maison. L’emplacement permet de visiter tout Séville à pied. La communication avec notre hôte était parfaite.

Sarah Dulson9
SEPT. 2023
We enjoyed the property! Great location, easy to get in touch with the hosts, and amenities were as listed.
The location is excellent - close to tapas bars, attractions, and the river!
Depending on who is also staying in the building, the outside can smell very strongly of cigarettes which made it hard to line dry our clothing or enjoy the patio.
Réponse du service qualité

Dear Sarah,
We want to extend our appreciation for choosing our property and for taking the time to share your feedback. Your comments are highly valuable to us as they assist us in providing an even better experience for our guests.

We are delighted to hear that you enjoyed your stay and that you found our property to be in a great location, with easy access to tapas bars, attractions, and the river. We strive to offer our guests a convenient and enjoyable experience.

However, we sincerely regret the inconvenience caused by the smell of cigarettes outside the property. We want to emphasize that this situation is dependent on other guests in the building, and we do not have control over their actions. Nevertheless, we understand the impact it had on your stay and appreciate your feedback. We will explore measures to mitigate this issue in the future.

We are looking forward to the opportunity to host you again and provide you with an even more pleasant stay.

Thank you for your trust in us.

Warm regards,

Quality Department

Vicky Van Bouwel8
JUIL. 2023
We genoten van een vriendelijk onthaal. De inrichting is heel gezellig en de ligging perfect.
Réponse du service qualité

Dear Vicky, Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.

Jose L.H. Campos
Quality Department Manager

Melissa Kingston10
JUIN 2023
Beautiful apartment in a perfect location. We had a great stay! It was decorated beautifully. Communication was wonderful, someone met us to explain everything & give recommendations around town. We had a lovely stay here, I would recommend it to anyone!
Réponse du service qualité

Dear Melissa,
Thank you for your kind words! We´re delighted that you had a great stay and enjoyed the apartment´s beautiful decor and perfect location. Your recommendation means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Sofia Flores10
JUIN 2023
Évaluation sans commentaire.

Samira Razoki10
MAI 2023
C´est un charmant appartement qui allie une architecture traditionnelle et contemporaine, idéalement bien situé pour visiter Séville à pied, l´hôte était très réactive. Nous avons beaucoup apprécié l´appartement et le quartier agréable. Je le recommande vivement. Nous avons passé un magnifique séjour. Nous reviendrons une prochaine fois , Séville le mérite. Merci.
Réponse du service qualité

Dear Samira, We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jose L.H. Campos
Quality Department Manager

Harry Cooke10
MAI 2023
Really nice apartment and excellent communication from the host.
Réponse du service qualité

Dear Harry,
We sincerely appreciate your thoughtful feedback, thank you for choosing us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Renea Heinrich10
AVR. 2023
Location was great. Lots of things to do in the area. The apartment was very nice.
Réponse du service qualité

Dear Renea,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.

Jose L.H. Campos
Quality Department Manager

Ragna Paulsen10
AVR. 2023
The apartment was very cosy and clean and also silent even though the livingroom is right next to a small street. We where always happy to come back there for siesta in the afternoon when it was to hot outside. It has a sleeping couch so you can sleep there with 4 people but I would recommend to only stay there with two people. One night and one morning the front door didn’t work properly so people had a hard time getting in and out but thats not the fault of the host it‘s on the building manager and I‘m sure it has already been handeled because the host responded quickly to our message regarding that issue.
Réponse du service qualité

Dear Ragna,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.

Jose L.H. Campos
Quality Department Manager