tutto

exeptional location
the breakfast is on us
everything excellent

Cet appartement très bien situé dans Florence, mais mal insonorisé malgré un double vitrage, n´est manifestement pas habité par de vraies personnes. C´est un appartement lego, un genre de suite dont nous avons occupé 3 chambres avec salle de douche toilette, un living et une cuisine salle à manger. La porte d´entrée de l´appartement donne directement dans la cuisine living ce qui fait qu´on a un peu l´impression d´habiter dans le couloir. Pas grave car peu de mouvements. La porte d´entrée avec une serrure coffre fort est extrêmement difficile à déverrouiller de l´extérieur. Il vaut mieux être à deux. Nous avons attendu 2 heures sur la place Pitti pour entrer, l´agence nous ayant donné un faux numéro pour leur compte en banque. Multiples échanges téléphoniques avec l´agence espagnole Genteel (sic) à Séville qui a refusé à la personne sur place (à 20mn de l´appartement apparemment) de nous laisser entrer. Ils nous ont finalement communiqué un autre numéro de compte qui lui a fonctionné. Excuses les plus plates. Abritel n´a pas pu nous aider malgré son accueil en Roumanie. Nous sommes restés une semaine. Dans la cuisine nous avons trouvé des dosettes de café trop grosses pour la machine, des pastilles pour machine à laver le linge alors qu´il n´y avait qu´une machine à laver la vaisselle. Odeurs pestilentielles dans les 3 salles de bain, probablement des remontées des égoûts de Florence, la plomberie italienne ne semblant pas connaître les siphons qui justement permettent d´éviter ces inconvénients. Les placards à vaisselle sont très hauts ce qui permet d´éviter de se cogner mais il n´y a pas d´escabeau pour atteindre la vaisselle. Attention quand vous vous brossez les dents, la tablette est à hauteur de votre front. Pas de porte savon dans les douches et une lumière qui s´allume automatiquement dans le couloir quand vous voulez transiter entre les chambres. Nous avons fini par localiser les capteurs et les recouvrir de chiffons pour les neutraliser. Chauffage extrêmement bizarre lui aussi. Il y´a des radiateurs qui se mettent en route de manière aléatoire peut-être selon la température extérieure. Cela est compensé par un système de conditionnement d´air qui, met de l´air chaud au plafond, or chacun sait que l´air chaud monte. C´est un procédé coûteux et assez inefficace pour chauffer une pièce. En dehors de ces quelques inconvénients, Florence est une très belle ville, dont le centre est envahi par les touristes.

We stayed at “Santo Spirito” for a 3-day weekend in October, accompanied by our 2 post-college age children and friends. On the positive side, this apartment is very lovely and is tastefully furnished. The location, next to the Pitti Palace and down the street from the Ponte Vecchio, is wonderfully convenient, within reasonably short walking distance of Florence’s major attractions. The windows offer partial views of the Boboli Gardens. The bathrooms and appliances are modern, beds comfortable, and the basic necessities (e.g. soap, shampoo, towels) are provided. On the whole we had a wonderful stay in Florence. There are 3 suggestions we hope the owner will consider. First, we had difficulty getting into the apartment. There is no lockbox and no rental office where one can pick up keys. The check-in agent is very nice, but she does not speak English. Perhaps it is for this reason that she did not answer her telephone. She prefers using WhatsApp and then using a related app for translating texts. Evidently she missed our messages and we ended up waiting with our bags on the street until 6:30 pm, vs an official check-in time of 3:00 pm. Perhaps the owner could install a lockbox, permit guests to pick up keys at an office, or use an agent who can speak a little English. Second, while we loved the location near the Pitti Palace, the apartment is also just across from a garbage collection station. The procession of garbage trucks, and people dumping off empty bottles, can be loud. We were awakened each morning between 5:00 am & 6:30 am, especially on Saturday when 4 sanitation trucks came through. Perhaps it might be possible to upgrade the windows for better sound-proofing or to provide some better form of “white noise” than the existing A/C units. Third, the pricing terms on VRBO’s website should really specify that taxes are in addition to the quoted price. The tax is 4 euros per person per night, which we paid on arrival. These issues aside, we truly enjoyed our time in Florence. It’s a lovely apartment in a highly convenient location. We left 3 bottles of wine to underscore our appreciation.

Was a great location… easy walking across river and close to many great restaurants.

What a great place to stay with your family.

Absolutely beautiful place, perfectly located within a short walk of everything. Elegantly furnished. Great air conditioning. Comfortable beds (on the firm side). Things to be aware of: It is a 4th floor apartment with a very small elevator that’s a little claustrophobic. We mainly walked up, but keep in mind the stairwell is dark at night. Electricity system was a bit overloaded by AC and other needs and we needed to reset the breakers a few times (fortunately the hosts had showed us how so this was no big deal). The key situation is a little complicated so pay attention to the directions from the hosts. Host communication was great.

Gorgeous views, immaculate and comfortable in excellent locale!
We loved it here! Beautiful views of Boboli and Pitti Palace. Lovely cafes, shops all downstairs, less than 5 mins walk to hotspots and yet not living in the middle of all the foot traffic. Would definitely come back next visit to Florence. Wonderful and helpful team. Very helpful, flexible and kind. We felt very lucky to find this happy place!

A fantastic place with great kitchen and bathrooms. Spacious. Fast Wi-Fi. Perfect location. Would stay there again in a heartbeat!

Struttura bellissima, camere pulite, posizione centrale, ottima accoglienza, massima pulizia dell´appartamento.
Nessun cambio kit bagno, asciugamani e lenzuola in 5 giorni.