It is a magnificent apartment with 4 bedrooms and 4 bathrooms, of high quality in materials, finishes, furnishings, etc. The floor is made of wood, the bathrooms are made of marble and stone, the furniture is mostly designer, and in general, everything in the apartment has great elegance, quality and comfort.
Piazza Pitti I Apartment
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the breakfast is on us
everything excellent
Response from the Quality Department
Dear Ricardo,
Thank you for sharing your experience with us. We look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Jean-Patrice,
We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next holiday experience an unforgettable one for all the right reasons.
We want to apologize for not being able to make you feel supported when having an issue with the payment, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us.
Regarding the apartment itself, we are sorry that so many aspects as the layout or the shelf in the bathroom were not of your liking.
Our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Wesley,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. rest assured we will take you reccommendations under good considerations and we hope you give us the opportunity to host you again making sure we exceed your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Robert, thank you for taking the time to share your opinion. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location.
We certainly hope you will give us the pleasure of welcoming you back in the near future.
Aija T.
Quality Department
Response from the Quality Department
Dear Guy, thank you for your kind fedback. It is always a pleasure to know that our guests went home with great holiday memories. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Response from the Quality Department
Dear Jon, thank you for making us your choice accommodation and for the comments you made about your stay. They help us to understand how our guests experience their stay with us. We continuously strive to deliver high standards and ensure that all our guests leave with beautiful vacation memories.
We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
We loved it here! Beautiful views of Boboli and Pitti Palace. Lovely cafes, shops all downstairs, less than 5 mins walk to hotspots and yet not living in the middle of all the foot traffic. Would definitely come back next visit to Florence. Wonderful and helpful team. Very helpful, flexible and kind. We felt very lucky to find this happy place!
Response from the Quality Department
Dear Jessica, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment.
It was a pleasure to assist you and it would be a pleasure to welcome you back anytime you plan a visit to Florence.
Aija T.
Quality Department
Response from the Quality Department
Dear Tyson, than you very much for choosing our apartment. We are thrilled you enjoyed your stay with us and we look forward to serving you again in the future.
Aija T.
Quality Department
Nessun cambio kit bagno, asciugamani e lenzuola in 5 giorni.
Response from the Quality Department
Thank you very much for choosing our apartment for your stay and for taking the time to review your personal experience.
We are glad to know that you ejoyed our exceptional hospitality, and we appreciate your highlights on the cleanliness, location and installations of the property. Your constructive comments is also an opportunity for us to look at areas which may have need an improvement, therefore we highly appreciate your feedback.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department