The Vinuesa II apartment is a magnificent first quality property decorated withstyle, without losing an apex of comfort.
It is composed of a pleasant living room with large windows that endow the room with beautiful natural light; this room is divided into a living area with sofa -convertible into double sofa-bed, and dinning area with table and seating for six guests. The kitchen is fully equipped with first brand appliances and fully functional. Both bedrooms are double, one of them has a complete bathroom en suite; While the second bathroom, also complete, is independent.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Vinuesa II Apartment
from to
Location was perfect. The apartment living area was bright and airy and looked on to a quiet street. We were only there for a few days so other than breakfast we didn’t eat in the apartment. It did seem to have everything you would need for a longer stay.
A full length mirror would have been nice and a few more mugs in the kitchen. Other than that, the perfect stay.
There are some things to maintain
Very large apartment, perfectly located to explore Seville. The 2 bedrooms are at the back, so no real street noise. 2 bathrooms were PERFECT for travelling with kids.
Très bel accueil chaleureux et flexible très gentil que de bons mots merci
N/A
Geen opmerkingen
L’emplacement, la décoration, les services( café, huile, produits ménagers, consignes..)
Bruit de la rue
Response from the Quality Department
Dear Sophie,
Thank you very much for your positive comments about the apartment, its space, decoration and the services provided. We are delighted to know that you enjoyed your stay and that you found everything you needed. Providing pleasant stays is our main goal, and we are pleased to have met it in your case.
However, we regret that you experienced some occasional noise during your stay. Nonetheless, it is important to note that as we are located in the heart of the city center, incidental noise may be more noticeable depending on the time of year and local festivities. Even so, we take note of your observation and will review the soundproofing system of the building to ensure that it effectively isolates any external noise.
We sincerely appreciate that you chose to stay with us and are grateful for your constructive comments. We look forward to welcoming you back in the future.
Quality Department.
Todo genial
Miesto centras
Todo estaba muy bien en pleno casco antiguo
El parking estaba a 10 minutos andando y costaba 18€ por día
Response from the Quality Department
Dear Thomas,
We sincerely appreciate your feedback and are pleased to know that you enjoyed your stay in our apartment, highlighting both its beauty and the excellent location in the heart of the old town. We are glad that the details met your expectations.
We regret that the parking option did not fully meet your expectations. Although we do not have our own parking, we provide information about nearby parking facilities with preferential rates for our guests to make their stay more convenient. We appreciate your feedback and have taken note of your experience.
It would be a pleasure to welcome you again in the future.
Quality Department
Response from the Quality Department
Dear Alison,
Thank you for your kind feedback. We are thrilled to hear that you enjoyed the location and found it convenient for exploring everything Seville has to offer. We truly appreciate your recommendation and hope to welcome you back in the future.
Costo un po´ troppo alto
Response from the Quality Department
Dear Mino,
Thank you for your feedback. We’re glad to hear that you had a good experience overall. We appreciate your thoughts on the pricing and will take them into consideration as we continually strive to offer the best value for our guests. We hope to welcome you back in the future.
Quality Department.
Response from the Quality Department
Dear Tamara,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Estimado Ignacio:
Gracias por compartir sus comentarios. Nos complace saber que disfrutó de la excelente ubicación del apartamento y de las condiciones en las que se encuentra. Queremos señalar amablemente que la ausencia de ascensor está claramente indicada en las características del inmueble. Además, al estar localizado en el centro histórico de la ciudad, muchos edificios están protegidos como patrimonio histórico, lo que impide realizar modificaciones que permitan la instalación de un ascensor. Lamentamos que esto haya causado algún inconveniente. Agradecemos su comprensión y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Response from the Quality Department
Dear João,
Thank you for your kind words. We’re delighted to hear that you enjoyed the great location and found the apartment well-equipped. We look forward to welcoming you back on your next visit.
Quality Department
Response from the Quality Department
Dear Tom,
Thank you for your kind words and for choosing to stay with us. We’re delighted to hear that you found our property amazing and comfortable for your family and that you enjoyed Seville as your favorite destination. We apologize for the inconvenience caused by the internet issue. Please know that we are committed to resolving this matter promptly to ensure it does not affect future stays. We appreciate your feedback and look forward to welcoming you back soon.
Quality Department
Response from the Quality Department
Dear Harsh,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. Looking forward to welcoming you again in the future.
Quality Department.
Accommodation more suitable for 4 than 6 people. Sofa bed for two with living room facing the street rather an impertinence
Response from the Quality Department
Dear Dennis,
Thank you for sharing your perception with us. We´re glad to hear that you found our location excellent for exploring Seville on foot, as well as appreciating the modern furnishings in the apartment. Regarding your observation about the accommodation and the sofa bed arrangement, we understand that perceptions may vary. However, we value your feedback, and we will certainly take it into account for future considerations. We hope you had an overall enjoyable stay, and we look forward to hosting you again in the future.
Quality Department.
De locatie is top!!! Midden in het centrum en ‘s nachts toch stil.
De keuken past niet bij de rest van het appartement en mag opgeknapt worden. Maar er is genoeg tapas in de buurt zodat je niet in de keuken hoeft te zijn tijdens je verblijf.
Response from the Quality Department
Dear Sylvia,
Thank you for your feedback. We´re glad to hear that you enjoyed our apartment´s excellent location in the city center.
We appreciate your comments about the kitchen, and we will take them into consideration for future improvements to ensure the satisfaction of all our guests. However, we´re pleased that you found plenty of tapas options nearby to enjoy during your stay.
We hope you had a wonderful time exploring the city, and we look forward to welcoming you back in the future.
Quality Department.
Response from the Quality Department
Dear Roena,
Thank you for sharing your wonderful experience at our apartment. We´re delighted to hear that you loved the brightness, coziness, and layout of the apartment. The vibrant street where the building is located offered convenient access to many restaurants and shops for morning coffee and snacks. It´s great to know that the bedrooms provided a quiet retreat at the back of the apartment. We´re glad that the washing machine instructions were helpful, and that you found the drying rack in the enclosed patio efficient. The central location allowed for easy walking to all the main sites, including the cathedral and the Alcázar. It will be a pleasure to welcome you again in the future.
No elevator in the building for people with mobility issues. It can get a bit noisy in the living room from the street below but bedrooms were quiet.
Response from the Quality Department
Dear Jasmina,
Thank you for providing feedback regarding our exceptional location, just steps away from the Cathedral. We´re delighted to hear that you enjoyed your stay and appreciate your acknowledgment of the cleanliness and amenities provided in the apartment.
We sincerely apologize for any inconvenience caused by the absence of an elevator. As part of our commitment to transparency, information regarding this limitation is readily available on our website. Furthermore, due to the historical significance of some buildings in the city center, the installation of elevators is prohibited. We regret any inconvenience in this regard. On the other hand, while we regret any disturbance from noise in the living room, we are pleased to learn that the bedrooms offered a peaceful environment.
We hope that despite these inconveniences, you enjoyed your time in our beautiful city, and we eagerly anticipate the opportunity to welcome you back in the future.
Quality Department.
Quality Department.
Response from the Quality Department
Estimada Ane:
Agradecemos sinceramente su reseña y nos complace saber que disfrutó de su estancia en nuestra casa y que apreció su amplitud y belleza, así como su excelente ubicación en el corazón de Sevilla. Nos esforzamos por ofrecer a nuestros huéspedes una experiencia memorable, y nos alegra saber que pudieron aprovechar al máximo la proximidad a los principales lugares de interés y servicios de la ciudad.
Lamentamos cualquier inconveniente que haya surgido debido a la ausencia de ascensor en el edificio. Nos gustaría informarle que esta ausencia se debe a que nos encontrarnos en el corazón de la ciudad donde la mayoría de edificios están protegidos como patrimonio cultural, y en algunos casos, está prohibida la instalación de ascensores para preservar la arquitectura histórica. Lamentamos cualquier inconveneinte al respecto. A pesar de ello, nos alegramos que haya podido disfrutar de su estancia. Una vez más, le agradecemos por su tiempo y su opinión. Esperamos tener el privilegio de recibirle nuevamente en el futuro y brindarle otra experiencia positiva durante su visita a Sevilla.
Response from the Quality Department
Dear Susanne,
Thank you for taking the time to share your feedback with us. We´re pleased to hear that you found our apartment professionally managed, centrally located, and spacious. We appreciate your understanding that noise levels can vary depending on the time of year and local festivities such as Semana Santa, which can make it more noticeable.
We´re glad that you found the rooms extremely quiet despite this. Your comments are valuable to us, and we´ll continue to strive to provide a comfortable experience for all our guests.
We hope to have the opportunity to welcome you back for another enjoyable stay in the future.
Quality Department.
Response from the Quality Department
Dear Kate,
Thank you for sharing your feedback with us. We´re glad to hear that you appreciated the great location of our property. However, we´re sorry to learn that the space did not meet your expectations in terms of cleanliness and did not feel as brand new as stated in the listing. We apologize for any inconvenience caused by the delay in cleaning, as this is not typical of our service standards. Please know that we take cleanliness seriously, and we regret that we fell short in this regard during your stay. Your satisfaction is important to us, and we hope that the response and compensation offered by our team were to your satisfaction. We´re pleased to hear that our team was helpful in holding your canvas bag for you. Your feedback will be used to improve our service and ensure a better experience for our future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Response from the Quality Department
Dear Yu,
Thank you for your kind words.We´re delighted to hear that you had a positive experience with us as your host and that the place met your expectations, matching the pictures accurately. Your feedback is truly appreciated, and we´re glad we could provide you with a seamless and enjoyable stay. Should you ever find yourself in need of accommodations again, we would be more than happy to host you. Thank you for choosing to stay with us.
Response from the Quality Department
Dear Udo,
Thank you so much for your kind words. We´re thrilled to hear that you enjoyed your stay in our centrally located apartment and found it well-maintained. It´s wonderful to know that you appreciated our prompt communication and helpful tips. Your recommendation means a lot to us. We hope to welcome you back again soon.
Quality Department.
Response from the Quality Department
Dear Elodie,
Thank you so much for taking the time to share your experience. We´re delighted to hear that you enjoyed your stay in our spacious apartment and felt secure throughout your time with us. Your recommendation means a lot to us. We appreciate your understanding regarding the stairs, and we´re glad to hear that you found the effort worthwhile. We look forward to welcoming you back in the future.
Quality Department.
Barulho
Response from the Quality Department
Dear Marcilia,
Thank you for sharing your feedback with us. We value your input and want to ensure that every aspect of your stay meets your expectations.
We regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
We hope to have the opportunity to welcome you back for a more peaceful and satisfying experience.
Best Regards,
Quality Department
Response from the Quality Department
Dear Marcio,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,
Quality Department
Mantenimiento ( persianas, cortinas estropeadas, cerradura de la calle estropeada, ...) Limpieza lo justo.
Response from the Quality Department
Estimada Ana María,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento.
Le pedimos sinceras disculpas por los problemas de limpieza que ha mencionado. Esto no cumple con nuestros estándares habituales de limpieza y calidad, y le aseguramos que tomaremos medidas para abordar estas cuestiones a fondo. La satisfacción de los huéspedes es de suma importancia para nosotros, y trabajaremos estrechamente con nuestro equipo de limpieza para garantizar una experiencia más impecable en el futuro.
De la misma manera revisaremos todo lo que ha detallado en su reseña para ofrecer la mejor calidad a nuestros huespedes.
Valoramos sinceramente sus comentarios y pedimos disculpas por cualquier molestia que haya experimentado durante su estancia. Su reseña es vital para nuestra mejora continua.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Nicky,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
You really couldn’t hope for a better location and facilities!
It was noisy at night - especially for those on the sofa bed in the living room.
Response from the Quality Department
Dear Keri,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
However, it seems that some aspects did not meet your expectations and we would like to express our sincere apologies. Regarding the noise, although it depends a lot on external agents such as the time of the year, we will work to improve the insulation systems and ensure a noise-free stay for our future guests.
Once again, thank you for sharing your experience with us. We take note and assure you that we will attend to all the details in order to offer more rewarding stays. If you would like to come back to us again, we are committed to providing you with a much more memorable experience.
Best regards,
Quality Department
Response from the Quality Department
Dear Mark. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us.Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Excellent location, just minutes from the cathedral. Many restaurants. Although the description said 1 bathroom, there were two.
parking was a bit of a hassle. noise from bar downstairs.
Response from the Quality Department
Dear Eriko,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you.
On the other hand, about parking situation, we apologize for any difficulties you faced,
being located in the centre of the city, near its numerous monuments, makes it impossible to move freely through the streets, which is why we always try to offer information about the closest and most convenient parking lot to your apartment.
Your satisfaction is important to us, and we hope you had an overall enjoyable stay despite this inconvenience.
Warm regards,
Quality Department
Response from the Quality Department
Dear Robert,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Estimada Elena,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales,
Departamento de Calidad
Lovely property ideally located and very comfortable
Response from the Quality Department
Dear Philip,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Response from the Quality Department
Dear Monica,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Kind regards,
Quality Department
Me encanto lo amplio y cómodo de las instalaciones . Además es un alojamiento muy céntrico .
Solo en el portal no había luz pero supongo que se trataba de algo puntual .
Response from the Quality Department
Estimado Sharon,
En primer lugar, queremos agradecerle por haber elegido nuestro alojamiento y por compartir sus impresiones con nosotros. Valoramos mucho su opinión, ya que nos ayuda a mejorar nuestros servicios.
Nos complace saber que disfrutó de la amplitud y comodidad de nuestras instalaciones, así como de la ubicación céntrica de nuestro alojamiento. Estamos comprometidos en ofrecer comodidad y conveniencia a nuestros huéspedes.
Con respecto al problema de la falta de luz en el portal, queremos asegurarle que tomaremos medidas para abordar esta situación puntual. La comodidad y seguridad de nuestros huéspedes son de suma importancia para nosotros, y nos disculpamos por cualquier inconveniente que esto haya causado durante su estancia.
Agradecemos sus amables palabras y esperamos que considere alojarse nuevamente en nuestro establecimiento en el futuro. Estamos comprometidos en proporcionarle una experiencia aún mejor.
Gracias por su confianza en nosotros.
Atentamente,
Departamento de Calidad
Super soddisfatta, è un appartamento centrale vicino a tanti punti di interesse, c´è un supermercato proprio nella strada limitrofa. Lo staff è stato super carino e accogliente, appena arrivati ha soddisfatto tutte le nostre richieste. L´appartamento è molto pulito, carino e moderno ed offre tutto quello che si cerca per un vacanza per 2 o più giorni. Ringrazio tutto lo staff e faccio i complimenti..
Response from the Quality Department
Dear Aurora,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Localização perfeito
Tudo ótimo
Response from the Quality Department
Dear Marcio,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Ens ha agradat tot, situació inmillorable, molt ample, net i sobretot, les atencions del personal, de 10!!👏🏻👏🏻👏🏻
Res, tot perfecte!
Response from the Quality Department
Dear Marti,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department
Response from the Quality Department
Dear Nazish,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Alejandra, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Matt,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Karyn. We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Thank you for the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Vincent. Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.
Clean, comfortable, friendly to family apartment. Short walking distance to lots of restaurants, bars and shopping.
Response from the Quality Department
Dear Sergey.
Thank you for your wonderful review. We´re thrilled to hear that you found our apartment beautiful and centrally located in the heart of Seville. We´re glad that you found it clean, comfortable, and family-friendly. We appreciate your feedback and hope to have the pleasure of hosting you again.
Best regards.
Jose L.H. Campos
Quality Department Manager
Da acústica, ouve se os vizinhos.
Response from the Quality Department
Dear Helena, thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
The property information states that there is parking available, but the nearest parking is 10 min drive and very inconvenient to handle your luggage in between
Response from the Quality Department
Dear Shlomo,
Thank you for your kind words regarding our central location. We sincerely apologize for the confusion and inconvenience related to parking. We do have agreements with local car parks providing a discount, yet we regret our lack of a private parking. We greatly appreciate your feedback and will ensure better communication in future. Thank you again for choosing us, we hope to have the chance to serve you better.
Jose L.H. Campos
Quality Department Manager
la ubicación y el piso súper bonito y limpio
Response from the Quality Department
Estimada Lizzeth:
Gracias por compartir su maravillosa experiencia en nuestro apartamento con otros. Siempre es un placer recibir comentarios positivos sobre nuestras instalaciones y servicios, y estamos encantados de haber hecho de su estancia una experiencia memorable. Esperamos tener el placer de hospedarle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Terri,
Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the modern amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Por poner un pero: Grifo de una de las duchas semiroto Mal funcionamiento de las persianas del salón
Response from the Quality Department
Estimada Amaia:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Diane,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
No se han tenido problema de plagas, pero un día nos encontramos una cucaracha. No abrimos nosotros las ventanas ni patio, por eso deberían de revisar el alojamiento por si en un futuro hay otra.
Response from the Quality Department
Estimado Sergio:
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.
Lamentamos sinceramente leer que encontró una cucaracha en su apartamento. Tenemos en marcha un plan de control estacional de plagas regular y trabajamos duro a diario para evitar su presencia dentro de nuestras instalaciones. Sin embargo en ciertas épocas del año, en función de la climatología de Sevilla, la presencia de insectos es por desgracia completamente inevitable. Le pedimos que por favor acepte nuestras más sinceras disculpas por los inconvenientes causados.
Una vez más le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Deepak,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Maria,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Plaza,
Thank you for choosing us and for giving us the opportunity to assist you. We are very happy that you had a wonderful stay during your time in Seville. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
La cordialidad de quienes me han atendido, la importante comunicación que mantuvimos, la perfecta ubicacion y la voluntad de solucionar mis problemas. Un lugar que se preocupa del minimo detalle para hacer perfecta tu estancia.
Tal vez la alternativa de disponer de personal de aseo para estancias largas
Response from the Quality Department
Estimado Hector:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Verónica:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Nos alegramos de que todo haya estado a la altura de sus expectativas. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
La climatisation
Response from the Quality Department
Dear Myriem,
Thank you for making us your choice for your stay in Seville. We are happy that you enjoyed your overall stay. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Que me de el sol para secar la ropa
Response from the Quality Department
Estimado Ernesto:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Chiew Ping,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Jennifer, Thank you for this lovely review on our apartment and thank you for the praising words towards Paula as well. We are happy that you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Borja:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Amy,
Thank you for choosing our apartment for such a special occasion as visiting your daughter. We take a lot of pleasure in making each of our guests´ visits memorable ones.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Karen,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Very comfortable and fully equipped
Response from the Quality Department
Dear Amna,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Sevilla. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Natalia,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Heather,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Jose L.H. Campos
Quality Department Manager
Every aspect just wonderful!
Response from the Quality Department
Dear Kelly, thank you very much for your positive feedback. We are delighted that you enjoyed your stay with us so much and we were able to meet your expectations.
Hope to meet you soon again.
Aija T.
Quality Department
Perfect property for two couples. Our host did a great job in communicating with us to arrange the handoff of keys. This property was very clean and decorated just as pictured. The location was right in the middle of everything we wanted to see. The cathedral, the third largest in Europe, was just steps away from our door. We had a very enjoyable visit!!!
Response from the Quality Department
Dear Arlene, thank you very much for choosing our apartment for your stay. It was a pleasure to assit you on this occasion and we are delighted to know you went home with great holiday memories.
We hope to see you on your future trips to Seville.
Aija T.
Quality Department
Localização excelente, limpeza impecável. Apartamento bem decorado e funcional. Gostaria de voltar na minha próxima viagem a Sevilha.
Estava tudo OK.
Response from the Quality Department
Dear Paulo, thank you very much for taking teh time to review your stay with us. We are delighted to know that you enjoyed it and are willing to come back. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
We thoroughly enjoyed our stay in Seville. The property couldn’t have been in a better location or had a more perfect set up for my family. Price point was perfect too!
Response from the Quality Department
Dear Gina, thank you very much for sharing your feedback. We are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment.
We hope to see you on your future trips to Spain.
Aija T.
Quality Department
Location very central near the cathedral- big apartment with 2 bathrooms- very comfortable for 4 people
Response from the Quality Department
Dear Jo, thank you very much for staying with us and for reviewing your stay. We are glad that you enjoyed the comfort we provide and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
A água poderia ter um pouco mais de pressão.
Response from the Quality Department
Dear Marcio, thank you very much for taking the time to review your stay in our apartment. We really appreciate your constructive feedback and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
La ubicación excelente!!! a una cuadra de la catedral y del Alcazar. Además en el barrio con las mejores tapas de Sevilla. El apartamento limpio, cómodo y amplio.
Response from the Quality Department
Estimada Martha, gracias por elegir nuestro apartamento en esta ocasión y por compartir su experiencia con nosotros.
Esperamos volver a tener la oportunidad de servirla en un próximo futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Brian, we are excited to learn you had a comfortable stay with us. Thank you for taking a moment to highlight our great location. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
This apartment was comfortable, clean and in an excellent location. This apartment is spacious and has an excellent location, walkable to all the major sights. We enjoyed the large kitchen, and felt very much at home here.
Response from the Quality Department
Dear Tatiana, thank you very much for your feedback.
We are glad to know that the apartment fit your family´s needs and you had a comfortable stay with us.
Hope to meet you in near future again.
Aija T.
Quality Department
Response from the Quality Department
Dear Kiril, thank you very much for taking the time to review your stay with us. Your opinion is very important to us. We appreciate your highlights on the comfort of the apartment.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear James, thank you for choosing our apartment for your stay and for your positive feedback.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Giacomo, thank you for sharing your positive experience with us. Your feedback means a lot to us, as it helps us to understand how our guests enjoy their stays.
We look forward to serving you again in the near future.
Aija T.
Quality Department
Response from the Quality Department
Thank you for sharing your feedback on your experience, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you very much for sharing this great review of your stay.
The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience. We are glad that the apartment met your expectations and hope to see you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Muchas gracias por compartir su opinión. En primer lugar, nos gustaría darle las gracias por elegir nuestro apartamento para su estancia en Sevilla.
Hacemos todo lo posible para asegurar una estancia cómoda para nuestros huéspedes, pero a veces es imposible controlar los niveles de ruido, ya que es algo fuera de nuestro control. En este caso al hacer el uso del sofá cama del salón que es exterior y coincidir con el puente de diciembre cuando el centro de la ciudad estaba más concurrido de lo normal, su experiencia ha sido afectada por el ruido de la calle.
Como podrá observar en las reseñas de otros huéspedes no solemos tener este tipo de quejas, ya que los dormitorios del apartamento son interiores para poder disfrutar de un descanso ininterrumpido.
Gracias nuevamente por su visita y críticas constructivas. Esperamos volver a tener la oportunidad de alojarles en un futuro próximo.
Aija Teilane
Departamento de Calidad
No hay nada que no me gustó. Quizá el apartamento debería contar con algo más de vajilla porque, viajando en familia, te encuentras con que hay pocos vasos para todos. Pero vamos, había vajilla suficiente en realidad
Response from the Quality Department
Querido Andrés, agradecemos enormemente sus palabras, nos esforzamos cada día para ofrecer a nuestros huéspedes el mejor servicio y leer comentarios como el suyo es nuestra mejor recompensa. Esperamos volver a verle de nuevo muy pronto.
Un saludo
Ana García, Dpto. de calidad
Response from the Quality Department
Querida Zulema, gracias por tus palabras, esperamos volver a verte pronto!!. Un saludo, Ana García, Dpto. de calidad
+ Appartement spacieux et très bien équipé, très bon accueil, personnel serviable et aimable.
- Les voisins sont très bruyants et irrespectueux, de 23H00 à 1H00 du matin puis de 6H30 à 8H00 on les entemps crier ou parler très fort, marcher en talon, déplacer des meubles. Impossible de dormir malgré des bouchons auditifs à ces moments là (le reste du temps c´est très calme)
A fürdőszoba felújításra szorul, a kopottsága miatt tisztaság érzetem sem volt. Az apartman sokkal modernebbnek tűnik a képeken, mint a valóságban.
Response from the Quality Department
Dear Péter,
We first would like to thank you for choosing us for your holidays in Seville and for letting us know your concerns relating to your time in our apartament as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are sincerely sorry to read your dissatisfaction with the cleaning of the toilet, for a future ocasion please don´t hesitate to contact our customer service to point out any imperfection. The team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Fátima Roca-chief of Customer Service.
Lots of stairs.
Response from the Quality Department
Thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Fátima Roca-chief of Customer Service.
L emplacement, le confort
No elevator though so you will have to bring up your luggages several flights of stairs depending on the floor of your room. But that is the reality of European buildings located in the city center.
Que no hubiese ascensor .. al tener un bebe se hace incómodo subir y bajar escaleras, pero no fue excesivamente malo .
Response from the Quality Department
Estimado Jordi, gracias por su comentario. Sentimos las molestias en su caso al no contar el edificio con ascensor, aunque siendo una primera planta imaginamos que no fue tan incómodo. En la descripción del apartamento está indicado que el acceso es mediante escaleras al carecer de ascensor, pero entendemos que quizá le pasó desapercibida esa información a la hora de reservar. Nos alegra saber que, a pesar de esto, su estancia fue placentera y han disfrutado de la misma. Ha sido un placer haberles alojado. Saludos
Housse de couette pas propre ni lave d un lit
Response from the Quality Department
Chère Marie José, merci pour votre commentaire. Nous sommes très heureux de savoir que vous avez aimé l´appartement et l´accueil que nous vous avons offert. D´autre part, nous nous excusons si la housse de couette et la literie n´étaient pas propres. Nous verrons ce qui s´est passé dans votre cas et parlerons à la laverie pour que cela ne se reproduise plus. Nous espérons que malgré cela, ils ont apprécié leur séjour à Séville. Salutations
Response from the Quality Department
Chère Nadia, merci pour votre commentaire. L´appartement dispose d´un chauffe-eau électrique et lorsque sa capacité est épuisée, il lui faut un peu de temps pour se recharger. C´est pourquoi peut-être que l´eau chaude a été épuisée à un moment donné. Nous espérons que malgré cela, vous avez apprécié votre séjour à Séville avec nous. Ce fut un plaisir d´être resté avec vous. Salutations
Don´t think I have anything bad to say about the apartment!
Kettle didn´t work on arrival but brand new one delivered the next morning however could still boil water on the hob so wasn´t really a problem for long
“Solo faltaría” Una limpieza profunda ( esquinas, alfombras, muebles cocina) no le vendría mal. Productos de higiene insuficientes a pesar de escribir que estan incluidos
Tutto ok, posizione, pulizia, comfort
Tutto ok, posizione, pulizia, comfort
Manque: un peu d alimentation d accueil..de base : huile vinaigre sel poivre..confiture.. Un couteau économe, une essoreuse a salade
COMO DETALLE SOLO LE FALTAN UN ESPEJO DE CUERPO ENTERO Y EN LOS BAÑOS UN ESPEJO DE AUMENTO PARA MAQUILLARTE.
It is so beautifully decorated and so well equipped with everything one might possibly need.
Volveria sin duda.