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Apartamento
Vinuesa II

Sevilla · El Arenal

9,6 (106 valoraciones)   ·  Ver en el mapa


1-6
Huéspedes

2
Dormitorios

2
Baños

110 m2
Superficie

Sobre el alojamiento

El apartamento Vinuesa II es una magnífica propiedad de primera calidad y decorada con estilo, sin perder un ápice de confort.

Se compone de un agradable salón con grandes ventanales que dotan a la estancia de luz natural; éste se divide en una zona de estar con sofá -convertible en sofá cama doble- y mesa auxiliar y en zona de comedor con mesa y asiento para seis comensales. La cocina se encuentra completamente equipada con menaje de primeras marcas y totalmente funcionales. Ambos dormitorios son dobles, uno de ellos cuenta con baño completo en suite; mientras que el segundo baño, también completo, es independiente.

Su ubicación en la calle García de Vinuesa, 18, es todo un privilegio: literalmente a pocos metros de La mismísima Catedral y Giralda de Sevilla, cercano a Los Reales Alcázares. Una zona también con multitud de exquisitos restaurantes y bares de tapas.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas Permitidas
Cuna Disponible
Planta 1ª Planta
Ascensor No disponible
Sofá-cama Capacidad 1-2 personas
Fibra óptica Gratis
Balcón Con vistas al exterior
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VFT/SE/02240


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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Valoración de la propiedad

9,6 (106 Valoraciones)

Ubicación
9,9
Calidad
9,4
Limpieza
9,4
Personal
9,5
Instalaciones
9,5
Recomendación
9,4

Nos interesa tu opinión


Opiniones de nuestros clientes

Marcilia Ursini8
ENE 2024
Quartos e banheiros individuais
Barulho
Respuesta del Departamento de Calidad

Dear Marcilia,
Thank you for sharing your feedback with us. We value your input and want to ensure that every aspect of your stay meets your expectations.
We regret any disappointment regarding sound isolation. External noise may vary and depend on the time of year as well as festivities taking place in the city center. Nevertheless, we will review and consider necessary improvements to the soundproofing system to ensure our guests have a peaceful rest.
We hope to have the opportunity to welcome you back for a more peaceful and satisfying experience.
Best Regards,
Quality Department

Marcio Silva10
DIC 2023
Excelente localização, próximo aos melhores pontos turísticos, vários bares e restaurantes nas imediações. Apartamento bem dividido entre sala e quartos, ambos espaçosos e cozinha bem equipada. Ótimo contato com host e disponibilidade para sugestões. Fácil checkin e check out
Respuesta del Departamento de Calidad

Dear Marcio,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,
Quality Department

Ana María Selva Cortés9
DIC 2023
Ubicación, excepcional. Piso moderno a 2 minutos de la Catedral.
Mantenimiento ( persianas, cortinas estropeadas, cerradura de la calle estropeada, ...) Limpieza lo justo.
Respuesta del Departamento de Calidad

Estimada Ana María,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento.

Le pedimos sinceras disculpas por los problemas de limpieza que ha mencionado. Esto no cumple con nuestros estándares habituales de limpieza y calidad, y le aseguramos que tomaremos medidas para abordar estas cuestiones a fondo. La satisfacción de los huéspedes es de suma importancia para nosotros, y trabajaremos estrechamente con nuestro equipo de limpieza para garantizar una experiencia más impecable en el futuro.

De la misma manera revisaremos todo lo que ha detallado en su reseña para ofrecer la mejor calidad a nuestros huespedes.

Valoramos sinceramente sus comentarios y pedimos disculpas por cualquier molestia que haya experimentado durante su estancia. Su reseña es vital para nuestra mejora continua.
Saludos cordiales,
Departamento de Calidad

Nicky Mulberry10
NOV 2023
Everything about this apartment worked well for us, the booking, contact with the rental company, the arrival, the location. Perfect for a short family stay for sightseeing.
Respuesta del Departamento de Calidad

Dear Nicky,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Keri Lorenzen9
NOV 2023
Perfect location!
You really couldn’t hope for a better location and facilities!
It was noisy at night - especially for those on the sofa bed in the living room.
Respuesta del Departamento de Calidad

Dear Keri,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.

However, it seems that some aspects did not meet your expectations and we would like to express our sincere apologies. Regarding the noise, although it depends a lot on external agents such as the time of the year, we will work to improve the insulation systems and ensure a noise-free stay for our future guests.
Once again, thank you for sharing your experience with us. We take note and assure you that we will attend to all the details in order to offer more rewarding stays. If you would like to come back to us again, we are committed to providing you with a much more memorable experience.
Best regards,
Quality Department

Mark Williams10
OCT 2023
You won’t find a better base to explore the delights of this wonderful city. Most of the attractions are within a comfortable walking distance. Taxis are reasonably priced and there is a stand close to the apartment. Good communication and flexibility with the check in. The street is cobbled and there is a bar next door which can generate noise. You are in the centre of a vibrant city and as we know and appreciate our hosts love to project. This is part of the atmosphere and fortunately the bedrooms are at the rear of the apartment and are a sanctuary from the hustle and bustle. Wi-Fi was good. Spoilt for choice as far as food and drinks are concerned. Downsides: The bedrooms can get a little stuffy without aircon which we prefer not to use at this time of year. I could write a novel in the time it took for the hot water to reach the basin in the en-suite. More channels on the TV would be nice. Oh and having to leave.
Respuesta del Departamento de Calidad

Dear Mark. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us.Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Eriko Talley9
OCT 2023
Wonderful property. Very roomy.
Excellent location, just minutes from the cathedral. Many restaurants. Although the description said 1 bathroom, there were two.
parking was a bit of a hassle. noise from bar downstairs.
Respuesta del Departamento de Calidad

Dear Eriko,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you.

On the other hand, about parking situation, we apologize for any difficulties you faced,
being located in the centre of the city, near its numerous monuments, makes it impossible to move freely through the streets, which is why we always try to offer information about the closest and most convenient parking lot to your apartment.
Your satisfaction is important to us, and we hope you had an overall enjoyable stay despite this inconvenience.

Warm regards,

Quality Department

joaquin de domingo9
OCT 2023
No ha dejado ningún comentario.

Robert Hogg10
SEP 2023
Fabulous apartment next to the Cathedral. Bedrooms are in the back and are very quiet. Kitchen is well equiped. There are trees outside the windows so it seems you are in a park. There are two air shafts which are great for drying laundry. The washing machine works well. Lots of eating places and food stores nearby. There is a place on the other side of the cathedral with great tapas at reasonable prices set in a tenth century Moslem building Everything was easy walking distance even for us seniors. The hosts were great and looked after us well. We would definitely stay there again.
Respuesta del Departamento de Calidad

Dear Robert,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Elena Ros10
SEP 2023
Lugar encantador y centrico
Respuesta del Departamento de Calidad

Estimada Elena,
Le agradecemos por compartir su experiencia positiva en su reseña. Nos complace haber contribuido a que su estancia fuera agradable. Esperamos tener la oportunidad de darle la bienvenida nuevamente y seguir siendo su elección de alojamiento en el futuro.
Saludos cordiales,

Departamento de Calidad

Philip Hillel10
SEP 2023
Excellent place to stay in this beautiful historic City
Lovely property ideally located and very comfortable
Respuesta del Departamento de Calidad

Dear Philip,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,

Quality Department

Monica Grossi10
SEP 2023
La posizione, l´arredamento e la pulizia
Respuesta del Departamento de Calidad

Dear Monica,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Kind regards,

Quality Department

Sharon Flores10
AGO 2023
Fantástico
Me encanto lo amplio y cómodo de las instalaciones . Además es un alojamiento muy céntrico .
Solo en el portal no había luz pero supongo que se trataba de algo puntual .
Respuesta del Departamento de Calidad

Estimado Sharon,
En primer lugar, queremos agradecerle por haber elegido nuestro alojamiento y por compartir sus impresiones con nosotros. Valoramos mucho su opinión, ya que nos ayuda a mejorar nuestros servicios.

Nos complace saber que disfrutó de la amplitud y comodidad de nuestras instalaciones, así como de la ubicación céntrica de nuestro alojamiento. Estamos comprometidos en ofrecer comodidad y conveniencia a nuestros huéspedes.

Con respecto al problema de la falta de luz en el portal, queremos asegurarle que tomaremos medidas para abordar esta situación puntual. La comodidad y seguridad de nuestros huéspedes son de suma importancia para nosotros, y nos disculpamos por cualquier inconveniente que esto haya causado durante su estancia.

Agradecemos sus amables palabras y esperamos que considere alojarse nuevamente en nuestro establecimiento en el futuro. Estamos comprometidos en proporcionarle una experiencia aún mejor.

Gracias por su confianza en nosotros.

Atentamente,

Departamento de Calidad

Aurora Dal Monte10
AGO 2023
Moderno, centrale e ottimo rapporto qualità prezzo
Super soddisfatta, è un appartamento centrale vicino a tanti punti di interesse, c´è un supermercato proprio nella strada limitrofa. Lo staff è stato super carino e accogliente, appena arrivati ha soddisfatto tutte le nostre richieste. L´appartamento è molto pulito, carino e moderno ed offre tutto quello che si cerca per un vacanza per 2 o più giorni. Ringrazio tutto lo staff e faccio i complimenti..
Respuesta del Departamento de Calidad

Dear Aurora,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Marcio Teixeira10
AGO 2023
Perfeito
Localização perfeito
Tudo ótimo
Respuesta del Departamento de Calidad

Dear Marcio,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Marti Guastevi10
AGO 2023
Repetirem sense dubte!!
Ens ha agradat tot, situació inmillorable, molt ample, net i sobretot, les atencions del personal, de 10!!👏🏻👏🏻👏🏻
Res, tot perfecte!
Respuesta del Departamento de Calidad

Dear Marti,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,

Quality Department

Nazish Durrani10
AGO 2023
Location was perfect. The property is right in the center with all the touristic attractions, bars and restaurants on the walking distance.
Respuesta del Departamento de Calidad

Dear Nazish,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

M Alejandra Heredia10
JUL 2023
Grand, extremement propre, confortable fonctionnel. Tres bien situé. Excellente experience. Aucun point negatif.
Respuesta del Departamento de Calidad

Dear Alejandra, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Matt Lyon10
JUL 2023
Our family traveled Europe for a little over 2 weeks and 6 cities. This place was our favorite.
Respuesta del Departamento de Calidad

Dear Matt,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Kathryn Grovum10
JUL 2023
No ha dejado ningún comentario.
Respuesta del Departamento de Calidad

Dear Karyn. We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Thank you for the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager

Vincent Wolbers8
JUN 2023
An absolute must in the middle of the center.
Respuesta del Departamento de Calidad

Dear Vincent. Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.

Sergey Ionov10
JUN 2023
Beautiful Apartment in the Heart of Seville
Clean, comfortable, friendly to family apartment. Short walking distance to lots of restaurants, bars and shopping.
Respuesta del Departamento de Calidad

Dear Sergey.
Thank you for your wonderful review. We´re thrilled to hear that you found our apartment beautiful and centrally located in the heart of Seville. We´re glad that you found it clean, comfortable, and family-friendly. We appreciate your feedback and hope to have the pleasure of hosting you again.
Best regards.
Jose L.H. Campos
Quality Department Manager

Maria Helena Sousa Dias10
JUN 2023
Da localização, do apartamento muito limpo, com excelente condições, wc em cada quarto, cozinha bastante equipada, muito espaçoso.
Da acústica, ouve se os vizinhos.
Respuesta del Departamento de Calidad

Dear Helena, thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.

Jose L.H. Campos
Quality Department Manager

Shlomo Wolf8
MAY 2023
Very central and close to all the attractions
The property information states that there is parking available, but the nearest parking is 10 min drive and very inconvenient to handle your luggage in between
Respuesta del Departamento de Calidad

Dear Shlomo,

Thank you for your kind words regarding our central location. We sincerely apologize for the confusion and inconvenience related to parking. We do have agreements with local car parks providing a discount, yet we regret our lack of a private parking. We greatly appreciate your feedback and will ensure better communication in future. Thank you again for choosing us, we hope to have the chance to serve you better.

Jose L.H. Campos
Quality Department Manager

Pedro Rafael Rocha Barrona9
ABR 2023
No ha dejado ningún comentario.

Maria Lizzeth Veloz10
ABR 2023
un piso en forma en súper buena ubicación, limpio y amplio
la ubicación y el piso súper bonito y limpio
Respuesta del Departamento de Calidad

Estimada Lizzeth:
Gracias por compartir su maravillosa experiencia en nuestro apartamento con otros. Siempre es un placer recibir comentarios positivos sobre nuestras instalaciones y servicios, y estamos encantados de haber hecho de su estancia una experiencia memorable. Esperamos tener el placer de hospedarle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

terri arment10
ABR 2023
The living room is above the street great light. The rest of apartment to the back The noise from the street never gets to the bedrooms. There’s 3 solid wood doors you can close that shutout the noise…. If needed. Beds are comfy.. can’t really cuddle unless you can fit on a twin. The top mattresses move apart But nice for sleeping because when one person gets up the other person cannot feel the bed move AC works great Huge kitchen which we did not use. You would have to buy all the condiments. No salt pepper spices. A little oil. Showers and hot water good They meet us on time for entry. Outdoor space is outside, inside a square box with apartment boxing it in.… air comes from 4 floors up. Didn’t sit there. Washer good, clothes dried overnight on their rack Couch not so comfy. Chase lounger way better. Chairs around table are comfy. It’s where we sat the most I’d stay here again. Best part is Seville. It’s a gorgeous city!
Respuesta del Departamento de Calidad

Dear Terri,
Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the modern amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Amaia Gorbea9
ABR 2023
Excelente ubicación a escasos metros de la catedral. Amplitud del apartamento. Amabilidad del personal y buena comunicación. Sin duda alguna repetiriamos
Por poner un pero: Grifo de una de las duchas semiroto Mal funcionamiento de las persianas del salón
Respuesta del Departamento de Calidad

Estimada Amaia:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Diane Divagno10
MAR 2023
We truly enjoyed our stay at this property. The apartment itself had plenty of room for the 4 of us. There are many interior doors separating the various parts of the apartment which kept the noise level down for some of my family members who were still sleeping in the morning. The beds were super comfortable and the bathrooms had plenty of countertop space and large showers. Halfway through our one week stay we were asked by management if we needed fresh towels and sheets. The location could not have been any better. The cathedral is 1/2 block away and there are tons of restaurants in the vicinity. We enjoyed Canasta for breakfast nearly every morning and getting ice cream at Abuela´s. We definitely would stay here again.
Respuesta del Departamento de Calidad

Dear Diane,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Sergio García Morante8
MAR 2023
Destacar la ubicación y el piso.
No se han tenido problema de plagas, pero un día nos encontramos una cucaracha. No abrimos nosotros las ventanas ni patio, por eso deberían de revisar el alojamiento por si en un futuro hay otra.
Respuesta del Departamento de Calidad

Estimado Sergio:
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.
Lamentamos sinceramente leer que encontró una cucaracha en su apartamento. Tenemos en marcha un plan de control estacional de plagas regular y trabajamos duro a diario para evitar su presencia dentro de nuestras instalaciones. Sin embargo en ciertas épocas del año, en función de la climatología de Sevilla, la presencia de insectos es por desgracia completamente inevitable. Le pedimos que por favor acepte nuestras más sinceras disculpas por los inconvenientes causados.
Una vez más le damos las gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Deepak Cheema10
MAR 2023
The place is very clean and well presented and is located very close to the big sights of Sevilla. We were easily able to walk everywhere and the hostess was very good at responding to our question and gave us a nice guide to the city and apartment. Highly recommend they do an amazing job!
Respuesta del Departamento de Calidad

Dear Deepak,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Maria Aybar German10
MAR 2023
We loved our stay here. The host let us stow our luggage 2 hours before check in. It is a large apartment. Excellent for 2 adults plus 2 kids or 2 couples. Very close to the cathedral. Carrefour market very close by. Excellent location!
Respuesta del Departamento de Calidad

Dear Maria,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Ln Plaza10
FEB 2023
Emplacement Premium pour cet appartement, à une minute de la cathédrale, on peut tout faire à pied. Quartier animé, avec présence de restaurants ou bars à tapas. Appartement spacieux. Merci pour l’accueil, la disponibilité et les recommandations.
Respuesta del Departamento de Calidad

Dear Plaza,
Thank you for choosing us and for giving us the opportunity to assist you. We are very happy that you had a wonderful stay during your time in Seville. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Hector Maldonado10
ENE 2023
Cuida los mínimos detalles para una estancia perfecta
La cordialidad de quienes me han atendido, la importante comunicación que mantuvimos, la perfecta ubicacion y la voluntad de solucionar mis problemas. Un lugar que se preocupa del minimo detalle para hacer perfecta tu estancia.
Tal vez la alternativa de disponer de personal de aseo para estancias largas
Respuesta del Departamento de Calidad

Estimado Hector:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.

Jose L.H. Campos
Quality Department Manager

Verónica Ferraro10
ENE 2023
Todo excelente.
Respuesta del Departamento de Calidad

Estimada Verónica:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Nos alegramos de que todo haya estado a la altura de sus expectativas. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Myriem AOUNI9
ENE 2023
Emplacement Équipements
La climatisation
Respuesta del Departamento de Calidad

Dear Myriem,
Thank you for making us your choice for your stay in Seville. We are happy that you enjoyed your overall stay. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Ernesto Besmalinovich9
ENE 2023
Muy cómodo departamento y muy bien ubicado
Que me de el sol para secar la ropa
Respuesta del Departamento de Calidad

Estimado Ernesto:
le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Chiew Ping Chong10
DIC 2022
few minutes walk to the cathedral , the apartment is spacious , clean and well equitted. we enjoy our stay very much !!
Respuesta del Departamento de Calidad

Dear Chiew Ping,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Jennifer Haggard10
DIC 2022
Located in the perfect area and close to everything. On a very lively street yet the bedrooms are very quiet. Paula greeted us with a lot of knowledge so helpful. Unit looks just like it does in the pics if not better.
Respuesta del Departamento de Calidad

Dear Jennifer, Thank you for this lovely review on our apartment and thank you for the praising words towards Paula as well. We are happy that you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Borja Fernández Prego10
DIC 2022
Ubicación inmejorable, y en perfectas condiciones. Muy recomendable
Respuesta del Departamento de Calidad

Estimado Borja:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.

Jose L.H. Campos
Director de Calidad

Indira Ceville8,8
NOV 2022
No ha dejado ningún comentario.

Amy Layman10
NOV 2022
We visited Sevilla to see our daughter that was studying abroad. This apartment was right across from the Cathedral and her school! It was very safe and convenient to everything. The beds were comfortable and there was a washer. It’s upstairs and we were able to keep our windows open at night. We absolutely loved our stay. The host was available at all times by whatsapp
Respuesta del Departamento de Calidad

Dear Amy,
Thank you for choosing our apartment for such a special occasion as visiting your daughter. We take a lot of pleasure in making each of our guests´ visits memorable ones.

Jose L.H. Campos
Quality Department Manager

mohmed Alotibe9,6
NOV 2022
No ha dejado ningún comentario.

Karen Balek10
NOV 2022
We loved it here. Super comfy beds. We would have loved to stay longer. It IS a bit noisy in the front room with the couch and dining room table with all of the foot traffic in the area, but we couldn´t hear a peep from the bedrooms!
Respuesta del Departamento de Calidad

Dear Karen,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

angelo pellegrino5,8
OCT 2022
No ha dejado ningún comentario.

Amna Khan10
OCT 2022
Prefect location for a city break in Seville.
Very comfortable and fully equipped
Respuesta del Departamento de Calidad

Dear Amna,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Sevilla. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Natalia Villate10
OCT 2022
We spent 3 nights in Seville at this apartment. The location is perfect for a short stay, lose to the cathedral, walking distance to the Alcázar and main sites. Great restaurants and shops nearby. Communication with management was easy and effective. They emailed us a few day before and gave us a phone number. From there on, via text using WhatsApp. We arrived by train from Madrid and they were waiting for us at the entrance. The apartment was clean and had everything we need. Working WiFi and air conditioning. Thank you. I recommend this property to stay in Seville
Respuesta del Departamento de Calidad

Dear Natalia,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Heather Nicol10
OCT 2022
We had the pleasure of staying at this apartment for 3 nights. We were two couples and enjoyed the two ensuite bathrooms and the bedrooms of comparable sizes. The hosts were easy to get in touch with when we had questions. The location is terrific; really close to the cathedral. Makes it a very walkable vacation.
Respuesta del Departamento de Calidad

Dear Heather,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Terence10
SEP 2022
No ha dejado ningún comentario.

Kelly Ellis10
SEP 2022
Perfect spot!
Every aspect just wonderful!
Respuesta del Departamento de Calidad

Dear Kelly, thank you very much for your positive feedback. We are delighted that you enjoyed your stay with us so much and we were able to meet your expectations.
Hope to meet you soon again.

Aija T.
Quality Department

Carola10
SEP 2022
No ha dejado ningún comentario.

Arlene Oyler10
SEP 2022
Very comfortable! Great location!
Perfect property for two couples. Our host did a great job in communicating with us to arrange the handoff of keys. This property was very clean and decorated just as pictured. The location was right in the middle of everything we wanted to see. The cathedral, the third largest in Europe, was just steps away from our door. We had a very enjoyable visit!!!
Respuesta del Departamento de Calidad

Dear Arlene, thank you very much for choosing our apartment for your stay. It was a pleasure to assit you on this occasion and we are delighted to know you went home with great holiday memories.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Paulo10
AGO 2022
Muito boa
Localização excelente, limpeza impecável. Apartamento bem decorado e funcional. Gostaria de voltar na minha próxima viagem a Sevilha.
Estava tudo OK.
Respuesta del Departamento de Calidad

Dear Paulo, thank you very much for taking teh time to review your stay with us. We are delighted to know that you enjoyed it and are willing to come back. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Gina Kehoe10
AGO 2022
Perfect location and property
We thoroughly enjoyed our stay in Seville. The property couldn’t have been in a better location or had a more perfect set up for my family. Price point was perfect too!
Respuesta del Departamento de Calidad

Dear Gina, thank you very much for sharing your feedback. We are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment.
We hope to see you on your future trips to Spain.

Aija T.
Quality Department

Alice10
AGO 2022
No ha dejado ningún comentario.

Jo9,2
JUL 2022
Great location comfortable apartment that has all you need
Location very central near the cathedral- big apartment with 2 bathrooms- very comfortable for 4 people
Respuesta del Departamento de Calidad

Dear Jo, thank you very much for staying with us and for reviewing your stay. We are glad that you enjoyed the comfort we provide and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Marcio9,6
JUL 2022
Localização, tamanho dos quartos, simpatia do Samuel.
A água poderia ter um pouco mais de pressão.
Respuesta del Departamento de Calidad

Dear Marcio, thank you very much for taking the time to review your stay in our apartment. We really appreciate your constructive feedback and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Karen7,5
JUL 2022
No ha dejado ningún comentario.

Martha Liliana8,8
JUN 2022
excelente!
La ubicación excelente!!! a una cuadra de la catedral y del Alcazar. Además en el barrio con las mejores tapas de Sevilla. El apartamento limpio, cómodo y amplio.
Respuesta del Departamento de Calidad

Estimada Martha, gracias por elegir nuestro apartamento en esta ocasión y por compartir su experiencia con nosotros.
Esperamos volver a tener la oportunidad de servirla en un próximo futuro.

Aija T.
Departamento de Calidad

Brian10
JUN 2022
Great location. 2nd floor. Short walk to anywhere in Sevilla. Bedrooms are located away from street, so were very quiet. AC works great.
Respuesta del Departamento de Calidad

Dear Brian, we are excited to learn you had a comfortable stay with us. Thank you for taking a moment to highlight our great location. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Newell10
JUN 2022
Spain road trip with teens
This apartment was comfortable, clean and in an excellent location. This apartment is spacious and has an excellent location, walkable to all the major sights. We enjoyed the large kitchen, and felt very much at home here.
Respuesta del Departamento de Calidad

Dear Tatiana, thank you very much for your feedback.
We are glad to know that the apartment fit your family´s needs and you had a comfortable stay with us.
Hope to meet you in near future again.

Aija T.
Quality Department

Kiril Kalachev10
MAY 2022
Excellent apartment in the hearth of Seville. Perfect location to explore the city. Beds are very comfortable, the kitchen has all necessary equipment.
Respuesta del Departamento de Calidad

Dear Kiril, thank you very much for taking the time to review your stay with us. Your opinion is very important to us. We appreciate your highlights on the comfort of the apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

James10
MAY 2022
Perfect location and property
Respuesta del Departamento de Calidad

Dear James, thank you for choosing our apartment for your stay and for your positive feedback.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Giacomo Banchetti10
MAY 2022
La posizione era fantastica . Vicino alla cattedrale in un bel posto da dove si raggiunge a piedi tutti i centri di interesse. Parcheggio gratuito (solo sabato e domenica) a due passi da casa. Camere spaziose.
Respuesta del Departamento de Calidad

Dear Giacomo, thank you for sharing your positive experience with us. Your feedback means a lot to us, as it helps us to understand how our guests enjoy their stays.
We look forward to serving you again in the near future.

Aija T.
Quality Department

Samuel10
ABR 2022
No ha dejado ningún comentario.

Graciela Leticia10
ENE 2022
Excellent location, very clean, super comfortable beds, fully equipped. Long flight of stairs with no elevator, though, keep in mind if this would be suitable for senior citizens or limited mobility travelers.
Respuesta del Departamento de Calidad

Thank you for sharing your feedback on your experience, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Aija Teilane
Quality Department

Cheng10
ENE 2022
me encanta

Laura10
DIC 2021
Very friendly and helpful host. Check in was well coordinated, it was super clean, the apartment is very beautiful right next to the Seville Cathedral, I was surprised by how good the location was. we were recommended great restaurants. we were there on new years eve and didn´t realise the restaurants close early so she even sent us recommendations of where to go. we were a group of 6. I highly recommend this home
Respuesta del Departamento de Calidad

Thank you very much for sharing this great review of your stay.

The entire team works very hard to ensure that we deliver a high standard of service and a memorable experience. We are glad that the apartment met your expectations and hope to see you again in the future.

Aija Teilane
Quality Department

Belén Aniria10
DIC 2021
Excelente alojamiento, muy bien situado. Está muy limpio.

Roberto7,7
DIC 2021
Buena ubicación y calidad del apartamento. Las 2 habitaciones bien pero en el sofa cama del salón es imposible dormir del ruido de la calle al ser un primer piso y hay bares justo debajo.
Respuesta del Departamento de Calidad

Muchas gracias por compartir su opinión. En primer lugar, nos gustaría darle las gracias por elegir nuestro apartamento para su estancia en Sevilla.

Hacemos todo lo posible para asegurar una estancia cómoda para nuestros huéspedes, pero a veces es imposible controlar los niveles de ruido, ya que es algo fuera de nuestro control. En este caso al hacer el uso del sofá cama del salón que es exterior y coincidir con el puente de diciembre cuando el centro de la ciudad estaba más concurrido de lo normal, su experiencia ha sido afectada por el ruido de la calle.
Como podrá observar en las reseñas de otros huéspedes no solemos tener este tipo de quejas, ya que los dormitorios del apartamento son interiores para poder disfrutar de un descanso ininterrumpido.

Gracias nuevamente por su visita y críticas constructivas. Esperamos volver a tener la oportunidad de alojarles en un futuro próximo.

Aija Teilane
Departamento de Calidad

ANDRÉS ARTEAGA10
SEP 2021
Las instalaciones en general. El piso está completamente reformado con excelentes calidades. Te encuentras con un piso casi de lujo prácticamente enfrente de La Catedral de Sevilla. Además es súper espacioso y cómodo, y por un precio insuperable en el centro de Sevilla. Repetiremos seguro
No hay nada que no me gustó. Quizá el apartamento debería contar con algo más de vajilla porque, viajando en familia, te encuentras con que hay pocos vasos para todos. Pero vamos, había vajilla suficiente en realidad
Respuesta del Departamento de Calidad

Querido Andrés, agradecemos enormemente sus palabras, nos esforzamos cada día para ofrecer a nuestros huéspedes el mejor servicio y leer comentarios como el suyo es nuestra mejor recompensa. Esperamos volver a verle de nuevo muy pronto.

Un saludo

Ana García, Dpto. de calidad

Hélder José Teixeira Costa10
AGO 2021

Leonilson Saúde10
AGO 2021

zulema acevedo9,6
JUL 2021
La ubicación y comodidad… provocaba quedarse todo el día en el apartamento. Volveré.
Respuesta del Departamento de Calidad

Querida Zulema, gracias por tus palabras, esperamos volver a verte pronto!!. Un saludo, Ana García, Dpto. de calidad

MANUEL9
ENE 2021
Muy bien situado

Laurent9,3
OCT 2020
Très bien mais voisins bruyants.
+ Appartement spacieux et très bien équipé, très bon accueil, personnel serviable et aimable.
- Les voisins sont très bruyants et irrespectueux, de 23H00 à 1H00 du matin puis de 6H30 à 8H00 on les entemps crier ou parler très fort, marcher en talon, déplacer des meubles. Impossible de dormir malgré des bouchons auditifs à ces moments là (le reste du temps c´est très calme)

MARIA JESUS10
SEP 2020
Solo puedo decir que todo absolutamente excepcional. Volveremos

Chloe10
MAR 2020
great!

Erwin10
FEB 2020
Great stay!

Stephen10
ENE 2020
NICE!

Péter8,5
DIC 2019
Nagyon jó elhelyezkedésű apartman, minden nevezetességet gyalogosan hamar el lehet érni. Az egyik hálószobában nincs ablak, a másikban a lichthofra néz, viszont így csendesek a hálók szemben a nappalival, ahol semmiyen zajszigetelés nincs, hihetetenül zajos.
A fürdőszoba felújításra szorul, a kopottsága miatt tisztaság érzetem sem volt. Az apartman sokkal modernebbnek tűnik a képeken, mint a valóságban.
Respuesta del Departamento de Calidad

Dear Péter,
We first would like to thank you for choosing us for your holidays in Seville and for letting us know your concerns relating to your time in our apartament as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are sincerely sorry to read your dissatisfaction with the cleaning of the toilet, for a future ocasion please don´t hesitate to contact our customer service to point out any imperfection. The team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Fátima Roca-chief of Customer Service.

Anónimo10
DIC 2019
Fabulous location. Brand new apartment with 2 large bathrooms and a washing machine!
Lots of stairs.
Respuesta del Departamento de Calidad

Thank you for the wonderful description of the apartment we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Fátima Roca-chief of Customer Service.

Claudio10
OCT 2019
Apartamento excelente. Localização excelente, amplo, confortável, com todos os utensílios necessários para uma ótima estada. Mercado nas proximidades (Carrefour Express a dois minutos a pé). Atendimento ótimo e rápido do pessoal de apoio. Recomendo muito. Fiquei no imóvel da Calle Garcia Vinuesa 18, 1º andar.

Anna10
OCT 2019
Lokalizacja znakomita! Apartament bardzo czysty, przestronny i urządzony z gustem

didier8,3
JUL 2019
Un séjour excellent dans une très belle ville
L emplacement, le confort

Francisco Jr9,3
JUL 2019
Apartment was big and modern. Host was very friendly. Location!
No elevator though so you will have to bring up your luggages several flights of stairs depending on the floor of your room. But that is the reality of European buildings located in the city center.

Alfredo Velasco8,3
JUL 2019
El estado general del apartamento y la ubicación.

Jordi Rivero9,5
MAY 2019
La ubicación.
Que no hubiese ascensor .. al tener un bebe se hace incómodo subir y bajar escaleras, pero no fue excesivamente malo .
Respuesta del Departamento de Calidad

Estimado Jordi, gracias por su comentario. Sentimos las molestias en su caso al no contar el edificio con ascensor, aunque siendo una primera planta imaginamos que no fue tan incómodo. En la descripción del apartamento está indicado que el acceso es mediante escaleras al carecer de ascensor, pero entendemos que quizá le pasó desapercibida esa información a la hora de reservar. Nos alegra saber que, a pesar de esto, su estancia fue placentera y han disfrutado de la misma. Ha sido un placer haberles alojado. Saludos

Marie José10
MAY 2019
Bon sejour. L accueil avec des petites gourmandises.
Housse de couette pas propre ni lave d un lit
Respuesta del Departamento de Calidad

Chère Marie José, merci pour votre commentaire. Nous sommes très heureux de savoir que vous avez aimé l´appartement et l´accueil que nous vous avons offert. D´autre part, nous nous excusons si la housse de couette et la literie n´étaient pas propres. Nous verrons ce qui s´est passé dans votre cas et parlerons à la laverie pour que cela ne se reproduise plus. Nous espérons que malgré cela, ils ont apprécié leur séjour à Séville. Salutations

Nadia9,8
MAY 2019
Manque d eau chaude
Respuesta del Departamento de Calidad

Chère Nadia, merci pour votre commentaire. L´appartement dispose d´un chauffe-eau électrique et lorsque sa capacité est épuisée, il lui faut un peu de temps pour se recharger. C´est pourquoi peut-être que l´eau chaude a été épuisée à un moment donné. Nous espérons que malgré cela, vous avez apprécié votre séjour à Séville avec nous. Ce fut un plaisir d´être resté avec vous. Salutations

annette10
MAR 2019
Fabulous time. Everything perfect

allan10
MAR 2019
Rewarding long weekend. Well equipped and comfortable apartment, excellent location.

BMck10
FEB 2019
Location was perfect Meet/Greet staff were very helpful Space was perfect for us (2 couples 2 infants) Clean Facilities (kitchen had everything required and more) Comfortable beds
Don´t think I have anything bad to say about the apartment!

Alison10
FEB 2019
Thoroughly enjoyable short break in excellent location, will definitely return... Comfy beds, plenty of hot water for showers..information given at check in was really useful
Kettle didn´t work on arrival but brand new one delivered the next morning however could still boil water on the hob so wasn´t really a problem for long

ISABEL7,5
ENE 2019
Las camas cómodas , la ubicación excelente, lo ropa de cama y toallas de buena calidad. Confortable y bonito.
“Solo faltaría” Una limpieza profunda ( esquinas, alfombras, muebles cocina) no le vendría mal. Productos de higiene insuficientes a pesar de escribir que estan incluidos

Oussama10
ENE 2019
Todo excelente, la comunicación súper fluida y en todo momento en contacto, la entrega de llaves muy controlada y rápida

Giovanni10
SEP 2018
Soggiorno a Siviglia
Tutto ok, posizione, pulizia, comfort

giovanni10
AGO 2018
Soggiorno a Siviglia
Tutto ok, posizione, pulizia, comfort

Lejeune9,8
AGO 2018
Très bon séjour, trop court dans un superbe appartement, une ville magnifique a visiter ...
Manque: un peu d alimentation d accueil..de base : huile vinaigre sel poivre..confiture.. Un couteau économe, une essoreuse a salade

Stefan10
AGO 2018
À recommander. bel emplacement central. studio spacieux, propre et moderne tous équipements.

Mila9,5
AGO 2018
Apartamento amplio y muy buen ubicado

Aida Santana9
JUN 2018
LO MEJOR LA SITUACION, ESTA EN TODO EL CENTRO DE CASCO HISTORICO. LAS INSTALACIONES INMEJORABLES, TODO MUY LIMPIO Y COMODO. FUIMOS 6 AMIGAS Y TODAS NOS QUEDAMOS ENCANTADAS.
COMO DETALLE SOLO LE FALTAN UN ESPEJO DE CUERPO ENTERO Y EN LOS BAÑOS UN ESPEJO DE AUMENTO PARA MAQUILLARTE.

Daniel10
MAR 2018
Muy bien situado y muy cómodo. Con secadora seria perfecto.

Nathalie10
AGO 2017
Appartement très bien situé, calme et de grande qualité de confort permettant un séjour idéal à Séville.

David Watt10
JUN 2017
The apartment was a totally wonderful experience.
It is so beautifully decorated and so well equipped with everything one might possibly need.

Ana9,5
MAY 2017
Apartamento muy centrico, super bonito y limpio.
Volveria sin duda.