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MADRID SEVILLE GRANADA MALAGA COSTA DEL SOL FLORENCE CADIZ CORDOBA
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Palace Abades Terrace
House

Seville · Santa Cruz

9.3 (42 valuations)   ·  View on the map


1-14
Guests

7
Bedrooms

7
Bathrooms

700 m2
Surface

About accommodation

This is a unique Palace-house. The building has high ceilings, wooden floors and coffered ceilings, spacious areas, large glass windows, the patios and galleries ... Without a doubt this is one of the most special places in Seville. It is the perfect house for those looking for something more than a stay in Seville, a unique occasion, a unique moment, and an unforgettable experience.

(Important note: The House is located in a building which shares the entrance and elevator with two more independent apartments).

The access to the house is through a typical Sevillian Palace-house patio. Through the patio you can access two large bedrooms, both with a private sitting area, an en-suite bathroom and two single beds (1.05 x 2.00m each).

Through the private patio you can also access the staircase of the house, which leads to a mezzanine with a very spacious third bedroom with a double bed (1,80 x 2.00m), an ensuite bathroom and private living area.

Through a beautiful gallery of the main floor you can access a very spacious fully equipped kitchen and a beautiful majestic living room with separate living and dining areas. The quality, the ceilings and the decoration deserve special mention.

Without leaving the central gallery you can access three more bedrooms, all of them with a private living area and an en-suite bathroom. Two of them have two individual beds (1.05 x 2.00m each) and the other a double bed (1.80 x 2.00m).

On this floor you will also have access to an independent bathroom which will be used mainly by the guests staying in the seventh bedroom, which can reach by a small staircase. This bedroom has a double bed (1.50 x 2.00m).

Finally, the House also has a furnished private terrace which is accessed through a common area that the house shares with two apartments and going up one more floor. Despite having to go out to a common area to reach the terrace, this is totally exclusive for the use of the guests of the house.

The apartment is located on Abades street, in the heart of Santa Cruz neighborhood, a few meters from the Cathedral, the Alcazar Palace, the Giralda tower, etc. It is the oldest and most historical area of Seville, mostly with pedestrian streets and surrounded by old churches, palaces, monuments, etc.

In the area there is a grocery store and all kinds of stores, as well as numerous tapas bars and restaurants where you can enjoy the best Sevillian and Andalusian cuisine.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Cot Available
Terrace Private
Floor Ground floor
Elevator Available
WiFi Free
Balcony Exterior views
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid in cash on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VFT/SE/06937
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In this apartment the following hospitality services are provided:


• Regular cleanup service and change of bed linen, towels, etc., once every 6 nights (always for more than 6 night stays)

* As long as it appears in your Booking Confirmation included in the price, otherwise, it would have a separate price.

* Possibility to add daily cleaning service for an additional price of 22€/h + VAT (min 2 hours)

• Luggage storage service upon request.

• Private transfer service (airport or bus / train station) upon request.

• Public parking reservation management (some of parkings in the area) upon request.

• Catering service: breakfast, lunch or dinner in the apartment upon request.


Apartment’s Rating

9.3 (42 Valuations)

Location
9.7
Quality
9
Cleaning
9.5
Staff
9.4
Facilities
9
Recommendable
9.3

We are interested in your opinion


Our Guests’ Opinions

Blanca de Pasquali3
SEP 2023
My worst experience with booking ever
It’s a beautiful old house with ample spaces
The most important problem in the house is the air conditioners that do not work and I am convinced that it is something known to its owners. The heat in the house and rooms was more intense than outside in the streets of Seville. The week we were there was not one of the hottest, so I guess in the middle of summer the house must be hell. The heat was so intense in a couple of rooms that one of my relatives decided to leave the house to an NH hotel (2 rooms) even under consideration of double payment. I requested fans to try to compensate and the response was negative. Scarce kitchen utensils for a house of 14 guests. Non-functional washing machine. I definitely do not recommend it and would not return.
Response from the Quality Department

Dear Blanca,

We appreciate you taking the time to write a review about your recent stay. We are glad to know that you found the house beautiful and spacious. On the other hand, we regret any inconvenience you have experienced during your stay.
We know how important is the air conditioning work properly for our guests, so we apologise if in this case it was not up to standard. We also apologise for any inconvenience you experienced with the kitchen utensils, we know that our customer service team as soon as they received your complaint took immediate action to resolve the issue and they brought everything that you asked for. I hope this helped to make your stay more pleasant. Furthermore, about the washing machine, we are very sorry that it did not work properly, we tried to solve the problem during your stay but it was not possible due to technical problems, so it took longer than expected to fix it, in this case we proceeded to offer you a discount for this inconvenience to compensate for the discomfort due to this.

We want to assure you that we have already taken steps to rectify all the issues you encountered, including a thorough inspection of the apartment to ensure everything is in proper working order to avoid these inconveniences with our future clients. Your comfort and satisfaction are of the utmost importance to us, and we appreciate your understanding in this matter and your feedback which help us to improve.

We hope you will give us another opportunity in the future to give you the experience you deserve, and we will make your stay as rewarding as possible.
Kind regards,

Quality Department.

Julie Clark10
AUG 2023
We stayed at this property with our 8 adult children and 3 year old granddaughter, and it was fabulous! VERY spacious with well appointed bathrooms, luxurious large towels, shampoo/conditioner/soap provided. Well stocked kitchen with dish soap, coffee, sugar, etc., plenty of dishes/pans for a large group, quality appliances. Beds/linens were very comfortable. Washing machine was much appreciated, but no dryer - just a drying rack. The upper level single bedroom was too warm during our stay so we doubled up in a lower level bedroom where the AC was much better. Rooftop was great for morning coffee or evening drinks - but it is up several stairs. Elevator serviced the first 2 levels of our apartment. Beautiful historic building in a very convenient location (historic area). There was a restaurant within 2 minutes walking where we enjoyed tapas several times. 7-10 minute walk to the Cathedral, shops and restaurants. Host was very responsive before and during our stay. Would definitely recommend this property for large family or friend groups. There were a couple other apartments in the building - so it could be rented for an even larger group for a wedding or vacation. Seville was our favorite city in Spain - and if we are back, we will definitely stay here again!
Response from the Quality Department

Dear Julie,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department

Charles Crespigny Husey Lord Vivion8
JUL 2023
The space we rented was absolutely gorgeous and better than the pictures, perfect for our group of 10. Unfortunately the AC did not work properly anywhere in the home which was an issue in the heat. Pablo was extremely responsive and moved us to four apartments, in the same building, with amazing AC! It was in a lovely neighborhood and allowed us to continue our vacation as planned. Kudos to Pablo and his team for being so responsive and willing and able to work things out. And I will definitely rent the exact space again, I’ve been assured the AC is fixed, as it is stunning!
Response from the Quality Department

Dear Saweda,
We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Bello Obed9
JUN 2023
We had a great time and hope to find homes like these and future trips
The space and the intimacy of the home. Appropriate for the region and it’s history and culture. I enjoyed that the kids that were with us had space to play.
There are several items that need to be kept up with that need repairs and that we found a roach on the bottom floor
Response from the Quality Department

Dear Bello,
Thank you for your feedback. We´re glad you had a great time and appreciated the spaciousness and intimacy of the home, which aligns with the region´s history and culture. We apologize for any maintenance issues you encountered and assure you that we will address them promptly. We apologize for any inconvenience caused by the presence of a roach and will take measures to address this as well. We appreciate your input and hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Julie Webb10
MAY 2023
The photos are beautiful and this place was even better than I expected! It was PERFECT for our group of 9 friends - 2 couples and 5 singles so everyone had their own bedroom and space! We loved that it was just a short walk to coffee shops, bars, restaurants, the cathedral, and the palace. I definitely recommend this place to anyone visiting Seville with a larger group.
Response from the Quality Department

Dear Julie,
Thank you for your review. We´re thrilled to hear that our place exceeded your expectations. We appreciate your recommendation for larger groups visiting Seville. Thank you for choosing our place!
Jose L.H. Campos
Quality Department Manager

Dorra Medjani10
MAY 2023
The ideal quiet yet central location Cleanliness Very tasteful decorative furnishings
RAS.
Response from the Quality Department

Dear Dorra. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
kind regards.
Jose L.H. Campos.
Quality Department Manager.

Fernando Torre8
APR 2023
La única observación es que al aire acondicionado no estaba funcionando la primera noche, se solucionó al día siguiente
Response from the Quality Department

Estimado Fernando:
Apreciamos su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho cualquier problema o inconveniente que haya experimentado durante su estancia. Sus críticas constructivas son extremadamente valiosas para nosotros y las utilizaremos para mejorar nuestros servicios. Esperamos que nos brinde otra oportunidad de servirle y que podamos brindarle una experiencia mucho más agradable y sin problemas.

Jose L.H. Campos
Director de Calidad

Marc Laisne8
APR 2023
Top
Response from the Quality Department

Dear Marc,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Elizabeth Baldacci10
APR 2023
Pablo´s place was absolutely stunning and exceed our expectations. We couldn´t believe how large and well appointed the bedrooms rooms were. Shampoo/toiletries/bathrobes/slippers were all left for us in our beautiful rooms. Living room and dining area was beautiful with soaring antique coffered ceiings. The rooftop deck has a direct view of La Giralda and at night we´d gather there and enjoyed listening to the din of the Santa Cruz neighborhood below and admiring the beautifully lit tower. The children performed "flamenco" dancing for us at night in the interior private courtyard. We felt like royalty in this place! *You may need to walk a few blocks to Calle Abades if your transportation is larger than a very small car. The streets are extremely narrow - which adds to the charm of the Santa Cruz neighborhood, but makes it a little bit of a challenge with private transport for a large group
Response from the Quality Department

Dear Elisabeth,
Thank you for sharing your experience at our place with such detail. We are honored to have exceeded your expectations and provided you with a memorable stay. We are thrilled to hear that you were impressed by the size and luxurious appointments of our bedrooms and living spaces, and that you appreciated the thoughtful amenities provided for your comfort. Your kind words about the flamenco dancing and our private courtyard mean a lot to us. We appreciate your understanding and patience with the narrow streets of the Santa Cruz neighborhood, which indeed add to its charm, and we hope this did not detract from your overall experience. We look forward to the opportunity to host you again in the future, and thank you for choosing our place for your visit to Seville.

Jose L.H. Campos
Quality Department Manager

Gabriela Sigala10
APR 2023
Era aún viaje familiar, fue absolutamente maravilloso todo! Eficientes, la casa más linda u el staff estupendo. Gracias por todo
Response from the Quality Department

Estimada Gabriela:
Estamos emocionados de leer su reseña positiva de nuestro apartamento. Gracias por destacar la comodidad y servicio excepcional que proporcionamos. Fue un placer hospedarlo, y esperamos tener la oportunidad de darle la bienvenida de nuevo en un futuro cercano.

Jose L.H. Campos
Director de Calidad

Dana Rozental10
APR 2023
Amazing place
Response from the Quality Department

Dear Dana,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Carey McCombie Schuster10
APR 2023
Absolutely perfect location, hosts were amazing.
Response from the Quality Department

Dear Carey,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Lauren Stewart10
MAR 2023
Lovely lovely place and great for a big group. Also an excellent location. Very happy with our stay!
Response from the Quality Department

Dear Lauren,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Amber Hensley Benitez10
MAR 2023
This place was beautiful and amazing. It was perfect for our family to stay together with plenty of space. The check in and out was super easy and they were super responsive and helpful. I would definitely stay here again!
Response from the Quality Department

Dear Amber,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.


Jose L.H. Campos
Quality Department Manager

Daan Kuitems8
FEB 2023
Prima en uitstekend verblijf voor grotere groepen. Naast de centrale locatie waar zo’n beetje alles op loopafstand is, het ook leuk vinden om samen nog wat gezamenlijks te doen in huis; grote eettafel en dakterras. Top 👍
Response from the Quality Department

Dear Daan,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.


Jose L.H. Campos
Quality Department Manager

Elena Requena Miquel8
FEB 2023
Review without any comments.

Denis Labric10
FEB 2023
Une magnifique maison andalouse à quelques pas de la cathédrale, idéale si vous voyagez en groupe d´amis ou grande famille, les espaces communes permettent à se retrouver, au salon ou sur la terrasse avec la vue sur la Giralda. Les chambres spacieuses, aménagées et décorées avec beaucoup de goût, literie très confortable, propreté irréprochable. L´accueil parfait, à nos petits soins. Nous nous sentions "chez nous", nous recommandons vivement.
Response from the Quality Department

Dear Denis,
First and foremost thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Elena Ciccone10
JAN 2023
Tutto perfetto casa bellissima, posizione ottima, disponibilità da parte dell´Host nel suggerire ristoranti e posti da visitare e nel risolvere piccoli contrattempi. Ci ritornerei volentieri.
Response from the Quality Department

Dear Elena,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It has been a pleasure to read your review and we look forward to receiving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Dawn Reiss10
DEC 2022
We could not have asked for a better place to stay. It was absolutely stunning. It provided everything we needed and the location was unbeatable. Would definitely stay here again.
Response from the Quality Department

Dear Dawn,
Thank you very much for this wonderful review of our apartment. We are delighted that it coul match all of your expectations.

Jose L.H. Campos
Quality Department Manager

Norman Wooding10
DEC 2022
Fantastic venue, great host. Would recommend.
Response from the Quality Department

Dear Norman,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

Jose Rossignoli10
NOV 2022
Incredible, beautiful palace, fantastic location. By far my favorite place in Sevilla. Perfect for a family reunion. We had the best time!
Response from the Quality Department

Dear Jose,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

Jose L.H. Campos
Quality Department Manager

Tony Hay9.3
NOV 2022
We had a great stay in Pablo´s place. Perfect location. The property was just as described, in fact better. I would thoroughly recommend it to any large groups staying in Seville.
Response from the Quality Department

Dear Tony,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Samir Bhatia10
NOV 2022
Lovely place. Each room gets full privacy, and fully equipped.
Response from the Quality Department

Dear Samir,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Philippe FOLTZER9.2
NOV 2022
Location Comfort -Spacious Typical
Shower without hot water -A leaking flush
Response from the Quality Department

Dear Philippe,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.

Jose L.H. Campos
Quality Department Manager

James MacVane10
OCT 2022
WOW.... couldn´t ask for a better place to stay. Stunning home with great amenities and right in the downtown areas.. Easy walk to great sights and food...I was attending my daughters wedding and this place of seven bedrooms was perfect for myself and friends to stay at.....!!!!!!
Response from the Quality Department

Dear James,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Patrick Jandausch10
SEP 2022
Die Stadtvilla ist ein absoluter Traum, liegt superzentral gelegen und hat alles was man sich wünscht. Der Empfang war sehr herzlich und die Kommunikation war hervorragend. Wir würden jederzeit wieder kommen.
Response from the Quality Department

Dear Patrick, thank you very much for your positive feedback. We are glad to know that our prime location was ahighlight of your stay, in additiona to our services provided by our team.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Rajul Bhargava9.7
AUG 2022
Huge place , right 5-7 mins walk from the cathedral and about 25 mins from the Plaza. Architecture is amazing. Beautiful mix of modern and classic Seville. Top notch furniture , decoration and communication was amazing on what is app. We noticed a few cockroaches in the bathroom sometimes. They were prompt to send someone to help. Great place for kids as lot of space to run around. Highly recommended for families. Very good kitchen.
Response from the Quality Department

Dear Rajul, thank you very much for choosing our Palace House for your stay in Seville.
We are delighted to know that the unique architecture, decoration and prime location was a highlight of your stay, in addition to our helpful staff.
We are glad to know that you had a memorable stay with us and look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

Sugu Sharma10
JUL 2022
Beautiful property for a family gathering, well furnished . Great location.
Our family enjoyed the property, the location was great everything was walking distance- restaurants, bars, coffee/ Ice cream shops. Sightseeing was close by. The genteel home staff were very easy to work with, they were very responsive to all of our needs. Will definitely stay at one of they properties on our next trip
Response from the Quality Department

Thank you very much for taking the time to review your stay in our Palace House. It was a pleasure to host your family on this occasion and we hope to have the opportunity to meet you again in the future.

Aija T.
Quality Department

Langdon Holzman10
JUL 2022
Extraordinary palace apartment
We were traveling with another family and rented this gorgeous apartment in the heart of the old city of Seville. The apartment exceeded our expectations in every way. Fantastic bedrooms and bathrooms, with an amazing kitchen. We hope to return!!
Response from the Quality Department

Thank you very much for taking the time to review your stay in our unique Abades Palace House.
We are glad to know that you enjoyed your stay in our property so much and would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Alejandro9.7
JUN 2022
Excelente estancia. La casa es una verdadera mansión tradicional restaurada que mantiene muchos elementos originales y todas las comodidades modernas. Además se encuentra a una corta distancia a pie de la mayoría de las atracciones de Sevilla. Altamente recomendada.
Response from the Quality Department

Estimado Alejandro, agradecemos el tiempo que se tomó para compartir sus comentarios sobre su estancia en nuestra casa-palacio. Estamos encantados de que haya disfrutado de su estancia y nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.

Aija T.
Quality Department

Edward10
JUN 2022
We enjoyed our stay within the spacious, furnished accommodations and common areas. Location was central and convenient. All rooms were cool to let us hide from the heat and found the kitchen and bathrooms had everything we needed. We will plan to stay with Pablo again!
Response from the Quality Department

Dear Edward, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.

Aija T.
Quality Department

Sabre10
MAY 2022
Beautiful place to stay in prime location

Jen Williams10
APR 2022
Exceeded expectations! Beautiful house in the perfect location - just a couple of minutes walk to the centre of Seville. Huge bedrooms, each with an ensuite and walk in wardrobe - it felt like a luxury hotel! Beautifully decorated with large comfortable living and dining areas. This really is a house to remember and I hope to come back soon!
Response from the Quality Department

Dear Jen,
We would like to express our gratitude for the comment you have made about your visit, since it helps us understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our clients and we are delighted to hear that your group enjoyed your vacations in our Abades Palace house.

We are glad to know that you went home with beautiful memories of your time in Seville.

Aija T.
Quality Department

gianni8.3
APR 2022
(+)posizione
(-) riscaldamento e un pizzico caro
Response from the Quality Department

Dear Gianni, thank you very much for sharing your opinion regarding yoru stay with us.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

monica9.6
APR 2022
la calefaccion o bomba de calor no funcionaba. El grifo del cuarto del entresuelo no estaba completo.
Response from the Quality Department

Estimada Mónica,
Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestra propiedad Palacio Abades Terrace. Sus comentarios nos ayudarán a continuar mejorando la calidad de nuestros servicios.

Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar sus expectativas.

Aija T.
Departamento de Calidad

Taylor Mecham8
APR 2022
Clean, Personal Spaces for Group Living
I stayed at this location with 7 of my colleagues, and we enjoyed the apartment-style living that gave each of us our personal space. Each bedroom had it´s own bathroom, and the common area was large enough to fit us all when we wanted to come together. The location in the city is perfect—quiet street, but right around the corner from a bustling city center.
Response from the Quality Department

Dear Taylor, thank you very much for your kind review regarding your stay in our Abades Palace House.
We are glad to know that our property met your expectations, and you enjoyed its perfect location.

Hope to meet you in near future again.

Aija Teilane
Quality Department

Joshua6.7
MAR 2022
This is a great space with many bedrooms to host a family gathering. There were some issues with a broken toilet that was never addressed during our stay. The internet connection is really slow and was unable to work remote from this location.
Response from the Quality Department

Dear Joshua, thank you very much for your feedback. We are glad to know that this property adapted your needs. We do apologize for the technical problems you experienced during your stay. We would like to inform you that it has been checked with the owner and the internet connection has been improved.

We hope to have the opportunity to host you in near future again.

Aija Teilane
Quality Department

Joao9
FEB 2022
Great Location, but, because of that, reaching it is difficult. Not host’s fall, but impossible to reach by car. You must park 10 minutes away and if you have a lot of luggage it’s a nightmare. If the host could offer (and charge for) groceries, it would be a lot easier. The house is great, but we wish we knew some of the bedrooms are in the ground floor and feel separate.
Response from the Quality Department

Dear Joao, thank you so much for making an effort to share your feedback thoughts with us. We really appreciate your comments.

Our Abades Palace house is located in the very heart of city and offers our guests the prime location to enjoy the stay in Seville without a need to use the car. For the future occasion please do not hesitate to contact our team, so we can indicate you the easiest access and the closest parking places.

We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija Teilane
Quality Department

Andrés10
JAN 2022
¡Toda una experiencia!
Amplitud, estancias independientes y confortables.
Response from the Quality Department

Muchas gracias por elegir nuestra propiedad en esta ocasión. Estamos muy contentos de leer que estuvo muy satisfecho con la comodidad nuestra casa-palacio que ofrece una experiencia inolvidable para nuestros huéspedes.

Apreciamos el tiempo que tomó para compartir su experiencia y esperamos poder servirle de nuevo pronto.

Aija Teilane
Departamento de Calidad

Andres10
JAN 2022
Nada negativo que decir. El sitio vale cada centavo.
Response from the Quality Department

Nos gustaría darle las gracias por compartir esta maravillosa opinión sobre su reciente estancia con nosotros. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Benedicte10
NOV 2021
Maison magnifique avec de très grandes chambres et de très beaux espaces en plein centre de Séville ! Hôte très réactif, nous avons eu un problème d’eau chaude et il a été solutionné dans la matinée ! Superbe séjour
Response from the Quality Department

We would like to thank you for choosing our property for your stay.
We highly appreciate this wonderful review, it has been a pleasure for us to read it and we look forward to serving you again soon.

Aija Teilane
Quality Department

Jim9.7
OCT 2021
10 of us had a wonderful time. Very spacious, comfortable, great beds beds etc. Totally recommend, and would book again for sure. If I was being very fussy maybe a few extra cooking utensils in the kitchen would have helped - saucepans etc, but plenty of glasses, plates etc.
Response from the Quality Department

Thank you for choosing our property on this occasion and for the courtesy of your time to leave us your feedback.

We highly appreciate your comments as they help us to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija Teilane
Quality Department

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