This charming duplex is located on the famous street Francos, in the old part of the city, an unbeatable location to enjoy Seville to the fullest. It’s completely renovated, and has top quality furniture and functional and modern design.
On the ground floor of the apartment there is a spacious and bright living room, with dining area and living room with sofa bed, which is very quiet and cozy. The kitchen is spacious and equipped with everything that our guests may need for a comfortable stay. There are two bedrooms, one on the ground floor with two twin beds of 90 * 190 cm each, and a bathroom with a shower; the second one is on the top floor, and has a double bed of 150 * 190 cm, and a bathroom with shower, and from this bedroom there is access to the magnificent terrace, fully furnished with a table to enjoy alfresco dining, sun loungers, and comfortable sofas.
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In this apartment the following hospitality services are provided:
• Regular housekeeping and change of bed linen, towels, etc., once every 6 nights (only for stays longer than 6 nights). Included in the price.
* Possibility to add daily cleaning service for an additional price of 22€/h + VAT (min 2 hours)
• Luggage storage service upon request.
• Private transfer service (airport or bus / train station) upon request.
• Public parking reservation management (some of parkings in the area) upon request.
• Catering service: breakfast, lunch or dinner in the apartment upon request.
Francos Terrace VI Duplex
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Response from the Quality Department
Dear M&M,
Thank you for your kind words about our prime location and effective communication. We genuinely appreciate your feedback on areas that need attention, such as the sealant edges and broken lamps. Your insights are invaluable, and we assure you that we are taking immediate steps to address these issues and enhance our property. We are committed to providing a comfortable and enjoyable experience for our guests, and your comments guide us in achieving that goal. We hope for the opportunity to host you again, offering an improved stay that exceeds your expectations. Thank you for choosing us and for helping us to continually improve.
Response from the Quality Department
Dear Mathieu,
We had a very nice stay. The apartment is close to everything, very quiet and confortable.
Kind regards,
Quality Department
Response from the Quality Department
Dear Eymeric, Thank you for your positive feedback. We are delighted to hear that the accommodation was as described, well-equipped, and ideally located in the heart of the city. It´s wonderful to know that our host was friendly and flexible. We sincerely appreciate your recommendation. We look forward to welcoming you again in the future.
Quality Department
Response from the Quality Department
Dear Melissa, Thank you for your positive comments about the apartment. We´re pleased to hear that its central location, just down the street from La Giralda, and surrounded by shops, restaurants, and cafes, met your expectations. Your satisfaction is important to us, and we look forward to the opportunity to host you again.
Quality Department
Me gusta bastante este alojamiento. Quizá si tuviese que decir algo sería un espejo en la Habitación de arriba , un secador, y quizá enchufes y que la Luz principal esté fuera de la Habitación
Response from the Quality Department
Estimada Penelope,
Gracias por elegir nuevamente nuestro establecimiento y por compartir sus comentarios. Estamos contentos de saber que ha disfrutado de su estancia en nuestras instalaciones debido a su ubicación.
Agradecemos sus sugerencias para posibles mejoras, como un espejo en la habitación de arriba, la inclusión de un secador y una mayor accesibilidad a enchufes. Tomaremos en consideración sus comentarios para seguir mejorando nuestros servicios y la comodidad de nuestros huéspedes.
Si decide visitarnos nuevamente en el futuro, esperamos poder brindarle una experiencia aún mejor.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Aniket,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Marlene. Thank you for your gracious review of your recent stay at our tourist apartment. We appreciate your honest feedback and sincerely apologize for the shortcomings you experienced. Your comments are invaluable to us as we strive to improve. We hope to regain your trust during a future stay.
Quality Department.
Response from the Quality Department
Dear Philippe,
Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice
Kind regards,
Quality Department
The position was great, very comfortable furniture, a bathroom for each bedroom. The apartment was quiet, considering that it was in middle of old town.
You have to go through upstairs bedroom to get to the very nice rooftop terrace. Getting to the parking station closest to flat, on Plaza Nuevo, was a bit difficult, very narrow streets. Discarding rubbish bags was tricky, you have to find a bin out in town, to put yout rubbish bag into
Response from the Quality Department
Dear Dorte,
We appreciate your feedback, and we´re pleased to hear that you had a comfortable stay in our apartment. The location of our apartment in the heart of the old town is indeed one of its standout features. It is exceptionally central, allowing our guests to immerse themselves in the rich history, culture, and vibrant atmosphere of Seville´s historic center. Staying in this area provides convenient access to the city´s most famous landmarks, such as the Giralda, Alcázar, and Cathedral, which are just a stone´s throw away.
Navigating the narrow streets of the old town, both for parking and waste disposal, can be a unique experience due to the centuries-old layout of the city. To assist our guests, we provide a QR code with information on waste disposal, which can be helpful when finding the nearest bins in the city.
We´re delighted that you found the apartment quiet and well-equipped with comfortable furniture and separate bathrooms for each bedroom. Your feedback is invaluable to us, and we hope that you had a fantastic time exploring the beautiful city of Seville from this exceptionally central location. Should you decide to visit again, please don´t hesitate to reach out to us for assistance, and we´ll be more than happy to welcome you back to our centrally located apartment.
Kind regards,
Quality Department
Response from the Quality Department
Dear Claire,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
Response from the Quality Department
Dear Maricarmen,
We´re glad to know that our location met your expectations. Our team strives to offer a prime spot that enhances our guests´ experiences. Thank you for recognizing this aspect of your stay. We look forward to hosting you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Tracy,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Response from the Quality Department
Dear Mariah,
We´re delighted to hear you had an amazing stay and enjoyed the fantastic location, cleanliness, and comfort of our apartment. It´s great that you found the deck to be a relaxing spot and the beds comfortable. We appreciate your feedback about the washer and will make a note of using the "rapido 30" setting for quicker cycles.
It´s wonderful to know you had a quiet and peaceful stay without any disturbances from neighbors. We´re glad we could provide you with a crib and assist in setting it up, as well as offer recommendations for restaurants and transfer services.
Thank you for pointing out the issue with the Wi-Fi instructions. We apologize for any inconvenience this may have caused. We´ll work on providing alternative instructions for guests who may not have internet access upon arrival. Your input is valuable, and we hope to welcome you back in the future for another great stay.
Kind regards,
Quality Department
Response from the Quality Department
Dear Carla,
We appreciate your positive feedback about the location of your stay in Seville. Being close to the main attractions is a priority for us. We´re thrilled that our strategic location added value to your experience. Thank you for taking the time to share your thoughts, and we look forward to welcoming you back to Seville in the future.
Kind regards.
Quality Department Manager
Response from the Quality Department
Querida Nadiia,
Nos complace enormemente que haya tenido una experiencia positiva en Francos Terrace VI en Sevilla. Agradecemos su amable reseña y nos llena de satisfacción saber que disfrutó de su estancia con nosotros.
Esperamos tener el privilegio de darle la bienvenida nuevamente y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Shaz,
Thank you for sharing your feedback with us.
We´re pleased to hear that the central location of the apartment was convenient for exploring the city. It´s great that you and your children felt at home and enjoyed the cleanliness and tidiness of the apartment.
Your suggestions for improvement regarding the roof terrace furniture and a larger kitchen bin are valuable, and we´ll consider these for future enhancements. We understand that noise from neighboring apartments can sometimes be an unavoidable factor, and we appreciate your understanding in this matter.
Sevilla´s summer heat is well-known, and while it can be quite intense during the summer months, it´s worth noting that the rest of the year offers milder and more comfortable weather.
We´re pleased that you had an overall great experience with the apartment, its location, and our service. If you decide to visit again, we´d be delighted to welcome you back.
Best regards,
Quality Department Manager
Response from the Quality Department
Dear Chris,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Querida María Antonia,
Gracias por tomarse el tiempo para compartir su reseña. Nos disculpamos por cualquier problema que haya experimentado durante su estancia. Su retroalimentación es fundamental para ayudarnos a mejorar nuestro servicio. Agradecemos su comprensión y esperamos tener la oportunidad de hacer su próxima estancia más agradable.
Saludos cordiales.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Yan,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Benoit,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Rasha,
Thank you for your kind words. We´re thrilled you had a great stay and enjoyed the central location and spacious apartment. Hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sean,
Thank you, we´re thrilled you enjoyed the prime location of our apartment in the heart of Seville. Hope to see you soon again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Eamon, we would like to express our sincere gratitude for your kind words and for choosing our apartment for your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. Thank you again for your review, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Angela, we appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Thank you for making our Francos terrace apartment your choice for your trip to Seville. We are very happy that the apartment met all your expectations. We look forward to receiving you on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Keith,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sheena,
We are delighted to read that every aspect of your stay was up to your expectations and that this way you could enjoy the city. We look forward to welcoming you very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Virgie,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Caroline,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nicoline,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nancy,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Seville. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lisa,
We would like to thank you for choosing to stay at our apartment in Seville and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Helen,
Thank you for choosing our Francos Terrace VI apartment and for taking the time to write this review. It is a pleasure to know that you found everything that you needed to enjoy Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Roberto,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Stefan,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Alberto:
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas. Gracias también por la descripción del apartamento y la recomendación del cercano parking. Estaremos encantados de volver a recibirle en su próximo viaje a Sevilla.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Ana Maria,
Thank you for reviewing your recent stay in our Francos Terrace VI apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are also very pleased to read that you found our reception team to be knowledgeable, helpful and genuinely friendly at all times. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Violet,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lance,
Thank you for this review. We are very happy that you enjoyed the city from our apartment and hope to host you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Agatha,
We are thrilled that the apartment was up to your expectations and that you had a wondefurl stay. We will be delighted to welcome you again on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Andre:
Ha sido un placer para nosotros recibirle y nos alegramos enormemente de que haya disfrutado de su estancia. Esperamos volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Michael,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Noreen,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Jose L.H. Campos
Quality Department Manager
quiet, decoration, bedding, and location
Bathroom , a little old
Céntrico, limpio y completo. Terraza en plena ciudad
Comentar que la tubería del baño de arriba gotea agua
Response from the Quality Department
Estimada María Eugenia:
Quisiéramos darle las gracias por sus amables comentarios y por la recomendadión al resto de la comunidad viajera. Estamos deseando poder volver a darle la bienvenida muy pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Chloe, thank you for staying with us. We are delighted to hear that your holiday was an enjoyable one and we hope to see you again on your future trips to Seville.
Aija T.
Quality Department
Response from the Quality Department
Dear Chris, thank you very much for your kind feedback. We are delighted to know that our apartment met your expectations and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Dennis, thank you very much for staying with us and for taking the time to share your opinión. We really appreciate your highlights on our great location and kind staff. We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Estimado Nahun Edgardo, muchas gracias por compartir su opinión sobre su estancia en nuestro apartamento.
Agradecemos sus comentarios positivos sobre la atención que recibió durante su estancia. Siempre hacemos todo lo posible para ofrecer un servicio atento y personalizado dando todas las soluciones posibles para que nuestros huéspedes disfruten al máximo de su estancia. Gracias por apreciar nuestros esfuerzos.
Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Kirsten, thank you very much for sharing the highlights of your stay with us. Your valuable feedback means a lot for us.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Kelsey thank you very much for your feedback. Comments like yours make our day because they make all our efforts worthwhile. We are glad to know that the stay with us made such a positive vacation memories for you and you are willing to come back. We look forward to seeing you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Stephany, thank you for your review. We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Kevin, thank you very much for your valuable review.
Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for you positive feedback and kind recommendation to our future guests.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Marlyn, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Lucyna, thank you very much for your feedback.
We would love to have the opportunity to welcome you back the next time you are visiting Seville so you can enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Sian, thank you for the lovely review regarding your stay in our apartment. We highly appreciate you kind words about our team, we work hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Response from the Quality Department
Estimada María Belén, muchas gracias por sus comentarios. Es muy importante para nosotros conocer la opinión de nuestros huéspedes.
Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Esperamos volver a verle pronto.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Lucian, thank you very much for your comments regarding your stay.
Being so centrally located the apartment offers an easy and memorable way to discover Seville. We are glad to know that you were able to enjoy our unbeatable location.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Proximidade de todos os serviços Mesmo no meio da Cidade
Quando fizemos a pesquisa com a opção de estacionamento não é referido que o estacionamento não está incluído. Só depois de confirmada a reserva aparece o estacionamento a 10 minutos a pé do alojamento. Como tal, não está incluído e custa cerca de 18€/dia A informação deveria estar mais explícita.
Response from the Quality Department
Dear Paula, thank you for taking the time to leave a review.
We are sorry to hear that you had a confusing information available on the booking site you used for your reservation, we will look into this. For your future reservation, please do not hesitate to contact directly our Reservation Department, our team will guide you in the booking process and will make sure you book the property that best meets your holiday needs and wishes.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Lori, thank you for your comments and kind recommendation.
We are glad to know that you had a memorable stay in one of the best locations of Seville and hope to see you again.
Aija T.
Quality Department
Response from the Quality Department
Dear Massimo, thank you for making us your choice accommodation on this occasion and taking the time to review your stay with us. We are glad to know that you had a lovely stay and we look forward to serving you again in the near future.
Aija T.
Quality Department
Todo: ubicación, limpieza, decoración, mobiliario...simplemente perfecto.
Nada
Response from the Quality Department
Thank you very much for your review. We are glad to know that you enjoyed the excellent location of the apartment, it offers a very comfortable way to explore the city.
We are sorry for any technical problems you experienced during your stay. On a future occasion please do not hesitate to contact our team for any help you need.
We hope to have the possibility to assist you in near future again.
Aija Teilane
Quality Department
Las hamacas de la terraza estaban rotas. La TV se oía fatal. Mientras hacíamos la cena se saltaba la luz continuamente
La posizione, l´arredamento e le dimensioni
Talvolta la Potenza elettrica era insufficiente e scattava il contatore della luce
Response from the Quality Department
Dear Gianluca,
First of all, we would like to thank you for your comment in praise of your visit to our apartment and we are delighted to hear that we were able to meet your expectations. We appreciate that you liked the decoration, location as well as the comforts that our apartment offered. We regret the inconvenience generated by electricity, sometimes, especially in the winter months, it is used intensively and at the same time all electrical appliances and this may be one of the reasons why the electrical network is overloaded. We hope to serve you again in the near future.
Fátima Roca-chief of Customer Service.
El personal que nos atendio han sido maravilloso, todo estaba muy bien organizado.El check-in puntual.
Todo es segun las fotos muy bien decorado, con una amplia cocina con todo lo necesario.
Sin duda volveremos a reservar con Genteel-Home.
Un peu bruyant le matin à cause de travaux dans l’immeuble mais probablement circonstanciel.
Response from the Quality Department
Cher François,
Nous apprécions votre opinion sur vos vacances dans notre appartement; La satisfaction de nos clients est notre objectif principal et il n´y a rien de mieux que de savoir que nous l´avons atteint. Nous sommes très heureux que l´appartement et les employés aient pu répondre à vos attentes lors de votre séjour. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.
Fátima Roca - Chef du service clientèle
Great location for sightseeing. Decor very nice and beds were so comfortable (10/10). Lovely rooftop terrace was very handy. Quiet inside flat but outside the hustle and bustle of city life - quite a contrast!
No large dinner plates in apartment kitchen - plenty of everything else though. Wasn´t too keen on getting rid of rubbish which we had to dispose of a little way from Apartment!
Appartement beviel dermate goed dat het enige minpunt de weinige stopcontacten zijn.
Вход на террасу через спальню. Вид с террасы отсутствует напрочь, это очень расстроило.
The apartment is very clean and cozy. It has a balcony upstairs and the location is near from the centre. Only 5 minutes to the centre, 15min to Las Setas. The host is very helpful especially when the electricity suddenly off