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MADRID SEVILLE GRANADA MALAGA COSTA DEL SOL FLORENCE CADIZ CORDOBA GIJON
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Penthouse Florentin Terrace
Apartment

Seville · Santa Cruz

9.2 (117 valuations)   ·  View on the map


1-4
Guests

1
Bedroom

1
Bathroom

50 m2
Surface

About accommodation

The penthouse Florentín is located on the fourth floor of an exclusive building located practically in front of the Cathedral of Seville. The elevator of the building reaches the third floor, so you have to climb a flight of stairs to reach the fourth floor, the last.

Its an apartment composed of a beautiful exterior lounge, where you can see the Giralda and part of the Cathedral. It also has a double sofa bed, which gives the apartment for 4 people. The bedroom has two single beds of 90cm each and is also exterior as is the kitchen, which is fully equipped with everything you need. The bathroom has a bath, toilet and bidet.

The best part of the apartment is the private terrace, which is accessed directly from the living room. It has a sofa area, another dining table and another with chairs lying down to relax or take the lounge. From the terrace you can see the Cathedral very close and the Giralda. It is a real privilege to enjoy a dinner with such views, a good outdoor breakfast or for relax and enjoy panoramic views. Being office the building just in front of the terrace, it doesn’t affect to privacy.

The area of ​​the apartment is unbeatable, it is literally surrounded by the main monuments of the city, the Cathedral, the Giralda, the Town Hall, the Avenue of the Constitution, the Plaza de San Francisco, etc. Even though is completely quiet during the day and of course during the night.

Public parking nearby

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Allowed
Cot Available
Terrace Private
Floor 4th Floor
Elevator Available
Sofa-bed Capacity 1-2 persons
Fiber internet Free
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid in cash on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VFT/SE/01380


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.2 (117 Valuations)

Location
9.9
Quality
8.6
Cleaning
8.9
Staff
9.4
Facilities
8.8
Recommendable
8.9

We are interested in your opinion


Our Guests’ Opinions

MACARENA Cañete Romero9
NOV 2023
Tranquilidad en pleno centro histórico
La localización, las vistas y la limpieza
El ascensor solo llegaba hasta el tercer piso y estábamos en el cuarto.
Response from the Quality Department

Estimada Macarena, Agradecemos sinceramente sus comentarios positivos. Lamentamos sinceramente cualquier inconveniente causado por la limitación del ascensor. Agradecemos su comprensión al respecto. Valoramos su elección de alojarse con nosotros y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad

Moscovici Alexandru10
OCT 2023
Review without any comments.

Gavin Swanson10
OCT 2023
The accommodation was nice in a very central location. Two small points: 1- there was a lack of cleaning materials in the kitchen and 2- the drains in the bathroom were rather smelly, because of this we had to keep the windows open all the time.
Response from the Quality Department

Dear Gavin,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.

Regarding the odor, we deeply regret that you experienced about odor during your stay. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it.
Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.
We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response.

We apologize for any inconvenience you experienced with the equipment in the kitchen. We would have liked to know about this during your stay to provide you with an appropriate response.
Your feedback is invaluable to us, and we have taken immediate steps to address this issue by expanding our kitchen equipment to better accommodate our guests in the future.
Once again, thank you for your feedback.
Kind regards,
Quality Department

Mónica Redondo Arias8
SEP 2023
Ubicación inmejorable, agradable terraza.
Response from the Quality Department

Estimada Mónica,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,

Departamento de Calidad

Kévin Laforgue10
SEP 2023
Très bon accueil Appartement en plein centre dans une rue calme au dernier étage avec une belle terrasse style Rooftop juste à coter de la cathédrale de Sevilla
Response from the Quality Department

Dear Kévin,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,

Quality Department

Richard Pierce10
SEP 2023
Beautiful, clean property. Many amenities and attention to guest comforts. Wonderful duo a/c even on the hottest days. Perfect location in Cathedral, Alcazar area. Terrace in shade both morning and afternoon.
Response from the Quality Department

Dear Rick,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,

Quality Department

Daryl Dickhudt10
SEP 2023
Excellent location - easy to walk to the major sites. The apartment manager worked with us to accommodate our arrival schedule which was greatly appreciated. The apartment manager met us at the apartment and walked us through how to us the different features. Very clean. We enjoyed our visit!
Response from the Quality Department

Dear Angela,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,

Quality Department

El Houssin Ait Yassine9
AUG 2023
Séjour magnifique
Emplacement exceptionnel, à deux pas de la Giralda et à 10 minutes des attractions touristiques de Séville. Accueil aimable et service au top. Le check in s´est fait très vite et bien et le check out s´est fait sans rencontre humaine. Nous avons passé un très bon séjour dans cet appartement, propre, confortable et convivial. J´y retournerais sans hésitation 👊
Juste pour savoir, l´appartement est au 4ème étage et l´ascenseur s´arrête au 3ème. Alors pour les moins jeunes, il ne faut pas avoir beaucoup de valises 🙃
Response from the Quality Department

Dear El Houssin,
We´re thrilled to hear that you had an exceptional stay and enjoyed our outstanding location, just steps away from the Giralda and right in the heart of Sevilla´s historical center. We appreciate your kind words about our friendly service and the smooth check-in and check-out process.

We understand the challenges posed by the elevator situation, as the building is situated right in front of the Cathedral. Due to the unique historical and geographical context of the apartment, implementing significant elevator modifications is an extremely complex endeavor.

We´re glad you found the apartment clean, comfortable, and welcoming. We would be delighted to welcome you back without hesitation. If you choose to return, we´ll be here to ensure you have another exceptional experience.

Best regards,
Quality Department

Gabriele Sarpo7
AUG 2023
Posizione
Per arrivare oltre L orario del check in hanno voluto 50 euro in più Sono arrivato tardi perché all aereoporto hanno smarrito la mia valigia il mio orario d arrivo sarebbe dovuto essere per le 20:00 ma sono arrivato alle 01:00
Response from the Quality Department

Dear Gabriele,
We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Evelyne Marie Lefèbvre10
JUL 2023
La terrasse est une valeur ajoutée à l’appartement très confortable. L’emplacement super pratique à côté de la Giralda. Lits confortables. Tout était parfait
Rien
Response from the Quality Department

Dear Evelyne,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Andreia Vale Fernandes8
JUL 2023
Location was and is ideal. The kitchen is very well equipped for both utensils and crockery and appliances. Oven was brand new! The fantastic terrace well equipped Super quiet without noise day or night even when we are enjoying the terrace. Easy fluid communication with staff very friendly and helpful. And lastly the Air Conditioning working perfectly in the bedroom and in the living room was worthwhile with the 40o you felt outside. We liked it a lot!!
The smell of the toilet but it is something they can´t help and they try to solve it well with air fresheners. It is a general and common thing in Seville perhaps because of the extreme heat that is felt there. The cleaning can and should be improved mainly in the kitchen the cabinets smell and as the kitchen is very hot feel more and the dishes should be washed more attentively and carefully since it has to be washed by hand as there is no machine. Note that the Oven was spotless as new. The photos need to be renovated. Because the apartment is smaller in reality. In the bedroom I could not open the wardrobe doors and drawers because they hit the bed I had to drag beds and bedside tables to be able to use the wardrobe. And if you look at the photos it looks larger and more spacious. SUGGESTIONS 1 Non-slip carpet for the bathtub very dangerous and 1 drainer for the kitchen to dry the dishes. They are constructive criticism and may help to improve your service. Balancing the value for money better
Response from the Quality Department

Dear Andreia,
Thank you for choosing our apartment as your temporary home. We are grateful for your decision and sincerely apologize for any inconvenience you experienced. Your satisfaction is paramount to us, and we assure you that we are taking immediate action to rectify the situation. We hope that you will consider staying with us again, as we are committed to providing you with a flawless experience that reflects our dedication to exceptional service.
Kind regards

Jose L.H. Campos
Quality Department Manager

Annemarije van Dijkum9
JUL 2023
Review without any comments.

Chantal Van Emden10
JUN 2023
Ons verblijf was geweldig! De locatie is top. 2 minuten loopafstand van de Giralda toren. In het appartement krijg je de drukte van de straat niet mee, alle rust snachts en overdag. Het balkon is ruim(lekker om te zonnen), kunstgras heeft iets schade maar dat hindert niet. Uitzicht op het nabijgelegen kathedraal. De lakens en handdoeken zijn super zacht. Het bed ligt heerlijk, niet te hard en niet te zacht. Geweldige hoeveelheid kussens aanwezig. De keuken is uitgebreid genoeg uitgerust. Fijn dat er zout, wijnazijn, olijfolie, suiker en koffiecups worden aangeboden. De badkamer is schoon en comfortabel, het duurt even voor de douche warm wordt en het toilet spoelt niet goed door. Dit is doorgegeven en zou gemaakt worden. De airco werkt geweldig en was hard nodig in de warme dagen. Ons verblijf was geweldig, wanneer we weer in Sevilla verblijven komen we zeker terug. Voor ons is ons verblijf een 10 waard.
Response from the Quality Department

Dear Chantal,
Thank you for your wonderful feedback! We´re thrilled to hear that you had an amazing stay at our apartment. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Susan Skingle7
JUN 2023
The terrace had a fantastic view
Water took ages to get hot in taps. Toilet did not flush well.
Response from the Quality Department

Dear Susan. Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.

giuseppe conte9
MAY 2023
Review without any comments.

Maureen Traynor6
MAY 2023
Apartment was very central and in a great location but the bathroom and the outside space could do with some updating. The toilet didn’t flush properly.
Response from the Quality Department

Dear Maureen,
Thank you for your valuable feedback. We appreciate your comments and will take them into consideration for future improvements.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Maureen Powell10
MAY 2023
We rented the apartment for the month of February and were extremely pleased to find it as bright and comfortable as it is in the pictures. The location right around the corner from the Cathedral was perfect for exploring Seville and convenient to restaurants, shopping, and all the major attractions but quiet enough to relax on the terrace in the afternoon and get a good night´s sleep. Service, communication, and amenities were excellent and we had a cleaning service every 5-6 days. By the time we left I felt like it was my 2nd home. Highly recommended.
Response from the Quality Department

Dear Maureen,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.

Jose L.H. Campos
Quality Department Manager

ROBERTO ASENSIO MARCOS6
MAY 2023
Ubicación excelente. Las vistas no son tam buenas
Ubicación
Las fotos están muy retocadas. La cisterna del baño está un poco raro y el baño huele muy mal a pesar de los ambientadores. Último piso sin ascensor, no apto para gente mayor.
Response from the Quality Department

Estimado Roberto:
Ante todo, queremos expresar nuestro más sincero agradecimiento por haber elegido nuestro apartamento para su estancia en Sevilla, así como por compartir sus impresiones con nosotros. Nos complace enormemente saber que encontró la ubicación conveniente para explorar y disfrutar de la ciudad.

No obstante, nos entristece saber que algunos aspectos de su estancia no estuvieron a la altura de sus expectativas. Quisiéramos aclarar que el edificio cuenta con ascensor que le lleva hasta la última planta, siendo necesario solo ascender un último tramo de escaleras para llegar al ático, donde se encuentra ubicado el apartamento.

Asimismo, nos disculpamos por los posibles inconvenientes que los olores hayan podido ocasionarle. Estamos trabajando de manera activa con una empresa especializada para solucionar este problema.

Nuevamente, le pedimos disculpas si no hemos logrado que su estancia sea perfecta. Agradecemos enormemente su feedback, ya que nos ayudará a implementar mejoras que garantizarán que su futura estancia con nosotros cumpla plenamente con sus expectativas.

Apreciamos su confianza en nosotros y esperamos tener la oportunidad de recibirle nuevamente en el futuro.

Jose L.H. Campos
Director de Calidad

Riccardo Randieri10
MAY 2023
Ottimo appartemento e super host! Consigliato.
Response from the Quality Department

Dear Riccardo,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Jose L.H. Campos
Quality Department Manager

Elina Eteläaho10
MAY 2023
Asunto oli todella siisti, kaikki tarvittava löytyi. Parveke oli ihana ja siellä oli hyvä nauttia Sevillan lämpimistä illoista. Sijainti oli aivan loistava, kaikkiin keskeisiin nähtävyyksiin pääsi kävellen.
Kylpyhuoneen sisäänkäynti makuuhuoneesta ei ollut ihanteellinen pienen lapsen kanssa matkustaessa
Response from the Quality Department

Dear guest,
Thank you so much for taking the time to leave a review of your stay at our apartment. We truly appreciate your kind words and are thrilled to hear that you found the apartment to be very clean and equipped with everything you needed.
We are grateful for your stay and would like to express our sincerest gratitude for choosing our apartment for your visit. It would be our pleasure to welcome you back again in the future. Please don´t hesitate to reach out if you decide to return to Sevilla. We´ll be more than happy to assist you with anything you may need to make your next stay even more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager

María Estrella Ruiz Tordera10
APR 2023
Es muy acogedor y la ubicación inmejorable.
Response from the Quality Department

Estimada María Estrella:
Queremos expresar nuestro más sincero agradecimiento por su generoso comentario sobre su estadía en nuestro apartamento. Nos alegra saber que encontró nuestra ubicación conveniente para sus necesidades y que disfrutó de su tiempo en nuestro alojamiento. Valoramos sus comentarios y los utilizaremos para mejorar aún más nuestros servicios y comodidades. Esperamos que nos brinde otra oportunidad de servirle en el futuro cercano y ofrecerle otra experiencia memorable.

Jose L.H. Campos
Director de Calidad

Joan Codina Boada10
APR 2023
Estancia espectacular. Buena relación calidad-precio.
La ubicación, y el servicio del anfitrión. Todo perfecto
Response from the Quality Department

Estimado Joan:
Gracias sinceramente por seleccionar nuestro apartamento como su hogar temporal. Estamos realmente agradecidos por su confianza en nosotros y esperamos que su estancia haya sido cómoda y placentera. Estamos entusiasmados con la posibilidad de hospedarle nuevamente y brindarle otra experiencia notable. Nos comprometemos a superar sus expectativas en cada visita subsiguiente.

Jose L.H. Campos
Quality Department Manager

Vanessa Hodak10
APR 2023
Great penthouse with balcony and all The desired amenities. The air conditioners work perfectly. Would def stay here again.
Response from the Quality Department

Dear Vanessa,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Jane Cabour10
APR 2023
Location is superb. Could use a bit of a facelift on the terrace but given the reasonable cost for such a convenient location and comfortable terrace, it was fine. Beds sheets towels all very clean. We very much enjoyed our stay and would highly recommend!
Response from the Quality Department

Dear Jane,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.

Jose L.H. Campos
Quality Department Manager

Luuk Tijmensen10
APR 2023
This place is truly good. We would recommend. The only thing that needs to be fixed is the bathroom (shower pressure and
Perfect location, nice rooftop, friendly staff
Sewer smell in the bathroom, poor shower pressure
Response from the Quality Department

Dear Luuk,
Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the perfect location, nice rooftop, and the friendly staff during your stay.

We apologize for the inconvenience caused by the sewer smell in the bathroom and poor shower pressure. We have shared your feedback with the maintenance team, who will work to ensure that these issues are resolved promptly.

Once again, thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.

Jose L.H. Campos
Quality Department Manager

Gloria Rossello10
APR 2023
Muy bonito !! Muy buena localización!!
Response from the Quality Department

Estimada Gloria:
Muchas gracias por su positiva reseña de su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo aquí. Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.

Jose L.H. Campos
Director de Calidad

Thomas James10
MAR 2023
perfect flat in the perfect location
The flat is very spacious and the location is perfect. The terrace is a lovely bonus for sitting out at breakfast or a late night drink. The flat is super comfortable and well equipped for a stay. Can’t recommend it too highly.
The lack of sockets in the flat. It is not possible to make an espresso and boil the kettle/make toast at the same time.
Response from the Quality Department

Dear Thomas,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Vincent Langkamp10
MAR 2023
Absolutely loved this apartment (and Sevilla). My wife and I were traveling with our daughter (23 months old) and we couldn´t have asked for a better apartment. One of the best places we´ve ever stayed at. The apartment was extremely clean, and the patio was amazing. After putting our daughter to bed (in the travel crib that was provided) we were able to enjoy our time on the patio and have a glass of wine before turning in ourselves. It´s within walking distance to basically everything there is to do in Sevilla. 10 our of 10 would recommend this apartment to anyone traveling to Sevilla. Note: You do have to manually go up a few stairs, but that wasn´t a problem for us.
Response from the Quality Department

Dear Vincent,
We are honoured to receive your positive feedback about your stay at our tourist apartment in Seville. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Isabel Fernandez10
MAR 2023
Impecable apartamento con encantador balcón y excelente atención
Genteel Home Giralda superó todas mis expectativas: el apartamento era exactamente como en las fotos, estaba impecablemente limpio y el balcón era increíble. El proceso de check-in fue fácil y los anfitriones fueron flexibles y comunicativos, haciendo que mi estancia fuera perfecta. Además, la ubicación era ideal para pasear por el centro de la ciudad y los principales lugares de interés sin que hubiera ruido dentro del piso.
Todo perfecto, ¡gracias!
Response from the Quality Department

Estimada Isabel:
Su generosa feedback es profundamente apreciada e importante para nosotros. Siempre es alentador escuchar que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por brindar un servicio de calidad y esperamos la oportunidad de servirle de nuevo.

Jose L.H. Campos
Director de Calidad

Ana Belén Núñez Carrero9
MAR 2023
Ideal para visitar la ciudad
La ubicación, perfecta para alojarse en el centro de Sevilla y visitar toda la ciudad, la terraza era enorme para disfrutar cenando. Tuvieron la amabilidad de ponernos una cuna de viaje y una trona. La cocina todo lo necesario para no tener que llevar nada de casa, con el buen gesto de poner cápsulas de café,azúcar, sal,aceite,....el mobiliario modernillo, aunque el bloque es bastante antiguo. El parking más cercano a unos 10 minutos andando con el coste de 19€/día.
El único pero que no lo recomiendo para familias con carritos de bebé, el ascensor casi no entraba la silla y te dejaba en una planta que luego había que subir cargados por escaleras estrechas. El baño olía muy fuerte a cañerías y había que cerrar la puerta
Response from the Quality Department

Estimada Ana Belén:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

ahmed kettani10
JAN 2023
Emplacement top, en face de la giralda, accueil cordial de notre hôtesse, appartement bien équipé, ( machine à capsule, bouilloire, micro-ondes, toaster, sèche cheveux...) literie très confortable, même mes filles ont trouvé le clic clac confortable. Et la terrasse est la cerise sur le gâteau
Vraiment Ras
Response from the Quality Department

Dear Ahmed,
First and foremost we want to thank you all your praising words towards the apartment. We are very happy to read that you and your family had a wonderful stay at our apartment thanks to the appliances, comfortable sofa-bed and the wonderful terrace.
Thanks again for your praising words, we very much look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

LAURA Orizaola8
JAN 2023
Review without any comments.

Maria Angeles Navarro Pastor7
JAN 2023
Review without any comments.

Dolors Argilaga Salvadó6
JAN 2023
correcte millorable
situació
fa mala olor el bany
Response from the Quality Department

Estimada Dolores:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Hajar Morales8.8
DEC 2022
Ubiccion exelente...todos los monumentos estan cerca ..
La verdad todo me gusto.....9
Response from the Quality Department

Dear Hajar,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

BELEN BADENAS FERNANDEZ9.6
NOV 2022
Review without any comments.

joyce willis10
NOV 2022
Review without any comments.

Mark Knight10
OCT 2022
Great location, good communication
Amazing location, great communication from the owners
Nothing
Response from the Quality Department

Dear Mark,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Robert Searby10
OCT 2022
We rented this apartment at fairly short notice after deciding that Seville would be a good location for an autumn break. This is a lovely apartment right in the middle of the city, close to all attractions, yet quiet and secluded. We had breakfast on the balcony several days and the apartment had everything we needed. By keeping in touch on WhatsApp someone was waiting for us when we arrived and gave us all the information we needed as well as useful information about the city. We stayed for a week and this included a midweek clean. Thoroughly recommend it.
Response from the Quality Department

Dear Robert,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Charlotte9.6
SEP 2022
Fantastic stay at this apartment
The location couldn’t be any better, so central and easy to access. Spacious for 2 people with excellent facilities.
Could have been cleaner, but was ok in terms of cleanliness.
Response from the Quality Department

Dear Charlotte, thank you very much for your comments regarding your personal experience in our apartment. It was a pleasure to assist you during your time in Seville and we hope to meet you again in the future.

Aija T.
Quality Department

Karina10
SEP 2022
Alojamiento perfecto
Estaba hermoso el alojamiento y la ubicacion perfecta cerca de todo. Sin dudas volveria.
Response from the Quality Department

Estimada Karina, le agradecemos su amable opinión de nuestro apartamento y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Carolina9.2
SEP 2022
hermosa estancia! y excelente la recepción de Samuel impecable el mejor reflejo ❤️ de Sevilla.
todo impecable! buen gusto! cerca a todo lo importante!
en el baño falta de jabón, resto Perfecto.
Response from the Quality Department

Estimada Carolina, muchas gracias por elegir nuestro apartamento y por compartir su opinión. Apreciamos sus encantadoras palabras con respecto a nuestro personal y esperamos que nos visite de nuevo en el futuro.

Aija T.
Departamento de Calidad

Elsa9.6
AUG 2022
Review without any comments.

elisa10
AUG 2022
Siviglia da gustare
struttura centralissima con splendida vista sulla cattedrale. appartamento pulito con ogni confort. staff gentile e disponibile
Response from the Quality Department

Dear Elisa, thank you very much for staying with us and for sharing your opinion. We appreciate your highlights on our central location and views.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Laure Martin9.7
AUG 2022
Nous avons passé un très très bon séjour dans cet appartement dont la localisation est idéale, à la fois en plein centre, à deux pas de la somptueuse cathédrale, et dans une petite rue calme. L’appartement est fonctionnel et très bien équipé. Le logeur est une entreprise qui a plusieurs appartements dans la ville et très professionnel et réactif. Le 15 août pendant la sieste, ils sont venus ouvrir la porte de la salle de bain qui était coincée (à cause de nous). Une adresse que nous recommandons
Response from the Quality Department

Dear Laure, thank you very much for sharing your personal experience in our apartment and highlights of your stay. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Peter Smurthwaite8
JUL 2022
Perfect location
The apartment is exactly as described in the listing. So central. for everything.
Response from the Quality Department

Thank you very much for your review. We are pleased that you enjoyed our central location which offers access to many key sites in the city.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Daniel Nevaril9.6
JUL 2022
Tolle Lage, wohnlich mit tollem Ausblick.
Tolle Lage, sehr gut ausgestattetes, wohnliches Apartment. Blick auf Kathedrale, Terrasse. So zentral, daß man schnell mal einen Einkauf ablegen bzw. eine kleine Siesta machen kann. Sehr bequemes Doppelbett mit zwei Matratzen. Schlafsofa im Wohnzimmer auch sehr bequem.
Aufzug im Haus, allerdings muß man zur Wohnung doch noch ca. 10 steile Treppen hochlaufen. Für ältere Menschen anstrengend bzw. schwer machbar. Terrasse etwas verwahrlost, Gartenmöbel ziemlich abgewohnt.
Response from the Quality Department

Dear Daniel, thank you very much for making us your choice apartment and for your feedback. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

AlvNa10
JUN 2022
Estancia muy buena en el centro de Sevilla
+ La ubicación y la terraza.
- Las escaleras. Íbamos con un perro mayor y le costaba mucho subir y bajar. Son escalones altos y cortos.
Response from the Quality Department

Muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivos.
Esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija T.
Departamento de Calidad

Annick9.7
JUN 2022
?
Response from the Quality Department

Dear Annick, thank you very much for rating your stay in our apartment.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Zachary Bryan10
JUN 2022
great place to stay in Sevilla! clean place, excellent location, great balcony, next door to Cathedral! only downside is the stairs to the attic (4th floor) as the elevator is until the 3rd floor only.
Response from the Quality Department

Thank you very much for your kind feedback and for sharing the highlights of your stay with us.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Mike10
JUN 2022
Very gracious hosts
Response from the Quality Department

Dear Mike, thank you for your positive feedback.
Next time you visit the city, we would love to have you stay with us.

Aija T.
Quality Department

Mark10
MAY 2022
Review without any comments.

nathalie8.8
MAY 2022
-l´emplacement est top,près des attractions -c´est bien équipé -la terrasse est un +,avec vue sur la cathédrale
-le canapé lit est horrible,des barres de fer qui rentrent dans le dos toute la nuit!! Vu le prix de la nuit un renouvellement du canapé avec un matelas plus épais ne serait pas du luxe!! -une odeur d´égout qui remonte de tps en tps dans la salle de bains...pas top
Response from the Quality Department

Dear Nathalie, thank you very much for your feedback regarding your stay, your constructive insights are appreciated.
Reviews like these give us an opportunity to address areas of improvement, as guest satisfaction is our top priority. We would like to take the opportunity to inform you and our future guests that the sofa bed has been changed in order to offer the most comfortable stay to our guests.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

Aija T.
Quality Department

khalid7.5
MAY 2022
Review without any comments.

Pooya10
APR 2022
Very Thoughtful unit, everything was in it, very comfortably located and the Host (Andrea ) was amazing. she was waiting for us at the property to greet us and give us a City map with all the attractions marked. Always available and even we asked her for good restaurants and tips and tricks on the city and her recommendations were very helpful. Perfect stay, Highly recommended.
Response from the Quality Department

Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.

Aija T.
Quality Department

Nathan10
APR 2022
Very conveniently located right by the Cathedral. Good for wandering the streets of Seville. Excellent balcony and other conveniences.
Response from the Quality Department

Dear Nathan,
We thank you for sharing your opinion about your stay in one of our apartments with unbeatable locations. It is wonderful to hear that we were able to make your stay special.

Thank you again for this reassuring review of your stay with us, we look forward to your next visit.

Aija T.
Quality Department

Carlos F. Alvarenga8.8
APR 2022
+Localização
-Sem elevador do terceiro para o quarto andar

roberta5.8
APR 2022
La posizione, la terrazza, l´accoglienza.
Dal bagno proveniva un odore di fognature sgradevole e persistente. La pulizia da migliorare. Assenza di alimenti di prima necessità per la colazione.

Mario7.5
APR 2022
Top Lage mit naserümpfenden Details
Die Lage ist schon echt super. Mitten in der Altstadt und doch ruhig in einer kleinen Seitengasse. Alle möglichen touristischen Attraktionen in unmittelbarer, fussläufiger Umgebung, und trotzdem in Ruhe über den Dächern schlafen oder auf der Terrasse den sehr gut schmeckenden Kaffee aus der Nespresso-Maschine genießen (für ein Frühstück auf der Terrasse war es noch zu kühl, da die Sonne erst gegen Nachmittag die Terrasse bescheint). Geschlafen haben wir auch hervorragend auf den sehr angenehmen Matratzen und trotz des permanenten, aber nicht unangenehmen Glockengeläuts der umliegenden Kirchen. Insgesamt macht die Wohnung auch einen gepflegten Eindruck (wie das ganze Haus) und alles war in einem guten,gepflegten Zustand (Küchengeräte, Schränke, Möbel). Gutes WLAN!
Wesentlichster Kritikpunkt ist das Bad. Trotz vorheriger Anfrage, ob das mit den unangenehmen Gerüchen aus der Abwasserleitung noch besteht, was ausdrücklich verneint wurde, war das mitnichten der Fall. Jede Einleitung in die Abwasserleitung ( Badewanne, Waschbecken, Toilette) lässt unmittelbar eine „Duftwolke“ aus den Siphons zurückdrücken. Das ist schon recht unangenehm und trübt den Gesamteindruck doch erheblich. Aber auch ansonsten hat das ganze Bad seine besten Tage hinter sich und wirkt in die Jahre gekommen. Ansonsten muss noch die Couch im Wohnzimmer erwähnt werden. Diese sieht doch auf den ersten Eindruck wesentlich besser aus, als sie auf den zweiten Blick bequem ist. Das ließe sich aber im Gegensatz zum Badgeruch leicht verschmerzen. (Kein deutschsprachiges TV)

Conchi9.4
MAR 2022
Las camas cómodas y la ropa de cama y toallas muy bien. Un poco más viejito y usado de lo que parecía en las fotos. Volvería. La ubicación perfecta.
Response from the Quality Department

Muchas gracias por compartir su amable opinión sobre sus vacaciones con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello, ya que nos dan la oportunidad de observar las áreas que pueden tener un margen de mejora y por ello le estamos muy agradecidos.

Apreciamos el tiempo que ha dedicado en compartir su experiencia y comentarios constructivos. Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Séverine10
FEB 2022
Beautiful flat, perfectly located for visiting Seville. We really enjoyed our stay!

Alejandro Jose9.6
FEB 2022
Review without any comments.

pabloyatar8.3
FEB 2022
La Giralda es maravillosa
la ubicación y la fantástica vista a la Giralda. La terraza
había un poco de olor a resumidero y las obras cercanas hacían mucho ruido aunque debo admitir está bien insonorizado. el último piso no llega el ascensor aunque merece la pena por las vistas
Response from the Quality Department

Muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. También apreciamos el tiempo que dedicó a informarnos sobre los inconvenientes que experimentó durante su estancia y esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija Teilane
Departamento de Calidad

Mihaela8.3
FEB 2022
El apartamento muy bonito, ubicación magnífica pero el sofá cama muy incómodo.
La ubicación
el sofá cama
Response from the Quality Department

Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en nuestro apartamento. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros clientes.

Muchas gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Francesco8.7
FEB 2022
Great position

ANTOINE10
JAN 2022
Très bon appartement pour une semaine à deux ou à trois.
Emplacement idéal, plein centre de Séville et juste à côté de la giralda. la terrasse est top d’un côté la cathédrale et de l autre la place st François.
la salle de bain doit rester fermer car quelques odeurs de remonté d’égout . Manque une cafetière .

Paulo4.7
DEC 2021
We arrived at Sevilla at 20h40. The roads where blocked everyday at that time by the police cause of christmas tree events near City Hall (the apartment was at 100 meters from that location. The GPS indicated always the same streets and we lost around 40 min. in circles. The host made us pay 30€ (for arriving after 21h00) saying that was the "rules". They should warned us that the roads will be blocked. The apartament is very small. good for 2. Doesn´t have conditions to 4 people. The sofa bed couch is very unconfortable. No one could seat and less sleep. The 2 people slept on a inflatable matress that we had to get. The kitchen had no sponge to wash dishes (we had to buy one), no coffee machine, no paper or cloths. In resume high price for the conditions. The "salvation" was the good location and the little terrace.
Response from the Quality Department

Thank you very much for the time you spent sharing your personal impressions of your stay in our apartment.We always appreciate the feedback, as it allows us to continually improve the experience we create for our guests. We appreciate your highlights of the excellent location and we are sorry to hear that some other aspects of your stay did not meet your expectations.

We always try to provide all the necessary information to our guests before their arrival. Our checkin time always is until 21.00, but in case of need we always meet our guests after that time, but as it is mentioned in the conditions the late arrivals have an extra charge. We regret your disappointment for being unable to check in once you arrived in the city, as the dates of your stay coincided with the very special dates in the city due to the New Years celebration, the city center was more crowded and unfortunately some traffic restrictions were made in several areas. Unfortunately we are not able to have all the information regarding the restriction, as they were changing depending on the day. We are very sorry that this caused you any inconveniences.

We regret your disappointment with the sofa bed, although we would like to take the opportunity to inform you that this apartment has been rented by 4 guests at the same time on several occasions, and we haven´t had this kind of feedback. Of course, we always try to achieve maximum guest satisfaction and we will make sure that the conditions of the sofa bed are checked carefully. We have also checked all the kitchenware, and the apartment has a coffee machine. We would have been able to assist you with the rest of the missing items. For a future occasion please do not hesitate to contact our team for anything you may need to fully enjoy your holidays with us.

Thank you once again for making us your choice apartment and for your constructive criticism, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future.

Aija Teilane
Quality Department

Tim10
OCT 2021
this is a nice penthouse flat. lots of light, very clean, nicely furnished. the only thing that the owners could do is replace the cushions out on the furniture on the terrace since they are getting old. the location is extremely central and there is even a great view of the cathedral from the terrace. Check in and check out very good and the staff is there by whatsapp to answer any questions during the stay that you might have.
Response from the Quality Department

We greatly appreciate the time you spent to review your recent experience in our apartment.
Thank you for your lovely comments regarding the service you received from our team members, and your kind recommendations.
We look forward to your next visit.

Giulia Contò10
SEP 2021
Perfect, comfortable flat in perfect location.

Jessica9.5
MAR 2020
Posizione fantastica e personale molto gentile

SARAH HITCHCOCK10
MAR 2020
Very confortable bed, nice views!

Jesus9
JAN 2020
Sin duda el punto más fuerte de este alojamiento es su ubicación, completamente en el centro histórico de Sevilla (está a escasos minutos de cualquier lugar de interés). Las vistas desde su terraza son excepcionales. El alojamiento tiene una cocina, con vistas a la Giralda, bien dotada (aunque a mi parecer faltarían unas tijeras y unas pinzas).
El sofá-cama, aunque cómodo, quizás necesitaría un cambio de somier y colchón, ya que hace mucho ruido al moverse. Algunas de las cortinas y persianas del comedor fallan en cuánto a subir y bajar. En cuánto al piso, se encuentra en un ático (4t piso) con un ascensor muy pequeño que llega solo hasta el tercer piso, teniendo que subir algunas escaleras (dato a tener en cuenta en caso de ir con gente mayor, carritos, etc.).

Juraj9.5
DEC 2019
Vyborná pololoha. Čisté a pohodlné ubytovanie, dobre vybavenie kuchynky. Pekna terasa.Boli sme v decembri a večer sme si zapínali klimatizaciu ktora dostatočne vyhriala apartman. Odporúčam.

Leonard7.8
DEC 2019
Can´t beat this location. But the property needs to be maintained better. The bathroom had sewage odor. But it was clean overall.
Response from the Quality Department

Dear Leonard, thanks for your comment. We are sorry that the apartment was perfectly clean, felt an unpleasant smell coming from the bathroom. Possibly it could have been due to the intense rains of the last days. Although the problem seems to be solved, we will call a technician to check it and do a treatment. We hope that despite this you have enjoyed your stay in Seville. Regards.

Fatima Roca - Chief of Customer Service

Miguel Angel9.5
DEC 2019
Su ubicación y limpieza

James10
DEC 2019
The location was perfect! The apartment itself was fine with everything we needed. Very comfortable stay!

Julie8
DEC 2019
we had a good stay in excellent location with magnificent views over cathedral
Property is in an excellent location and very peaceful with magnificent views of the cathedral.
This was advertised as suitable for four people , it is if you are a couple with children, but bear in mind that the persons sleeping in lounge on campbed have to go through the other double room to use bathroom, this was not pointed out and had we not been with family could be difficult

Crystal9.3
DEC 2019
Location and terrace.
Water pressure, broken elevator.

Florence10
DEC 2019
Très central , terrasse

Ángel10
DEC 2019
Lo mejor es la ubicación , al lado de la catedral y con vistas a la giralda. Carla nos esperó y no explicó todo muy amable y nos ayudó a subir las cosas. Unos dulces de bienvenida nada más llegar y todo genial.
Unas pocas escaleras después del ascensor para subir al ático. Pero merece la pena el ático

Laura8.3
DEC 2019
Amazing location and great apartment. The outside terrace is a real bonus especially on sunny days. Perfect for our trip.
A detailed welcome pack with information about the area, things to do and see would add to what is already a great place to stay.
Response from the Quality Department

Dear Laura, thanks for your comment. We are very happy to know that you liked the apartment in all aspects, especially for its private terrace and central location. We will also take your suggestions into account as they help us keep improving. We hope you enjoyed your stay. Regards.
Fatima Roca - Chief of Customer Service

Javier8.8
OCT 2019
La ubicación perfecta y las vistas desde la terraza magníficas.
La caldera de agua caliente no se activaba con el grifo de la ducha, aunque si lo hacia con el resto de grifos. Una de las hojas de la ventana de la cocina no se puede abrir debido al grifo.
Response from the Quality Department

Estimado Javier, gracias por su comentario. Sentimos las molestias ocasionadas con el agua caliente. Hemos enviado un técnico y tomado medidas para solucionar dicho problema. Esperamos que a pesar de este inconveniente hayan disfrutado de su estancia en Sevilla. Saludos

Fátima Roca - Responsable Dpto. de Calidad

Laurachristina9.5
OCT 2019
Lage Top!!!Mitten im Zentrum, alles fussläufig erreichbar, tolles Restaurant darunter und gegenüber, Grosse Terrasse
Dusche nur kaltes Wasser;-)wir haben darauf hingewiesen
Response from the Quality Department

Dear guest, thanks for your comment. We are very happy to know that you liked the apartment. We feel the problem with cold water, which is already solved. We hope that despite this you have enjoyed your stay with us.


Fatima Roca - Chief of Customer Service

Ángel10
OCT 2019
Esta cool! Bien limpio, una decoración bonita. Me encanto el servicio, la ubicación es la mejor porque está cerca de la catedral de Sevilla y de la Real Alcazar de Sevilla

Giorgio9
OCT 2019
Posizione eccellente, a due minuti a piedi dalla cattedrale e dal real alcazar. Quartiere tranquillo, appartamento pulito e adeguato alle nostre esigenze, professionalità e disponibilità della ragazza che ci ha accolto. Tutto fantastico!!

Patricia9.3
OCT 2019
La propreté et le calme du logement. Le confort. La situation géographique.
Très compliqué d´avoir de l´eau chaude sous la douche... Plus aucune pression dès que l´on ouvre l´eau chaude. La clim très bruyante dans le séjour. Pour le reste, superbe logement avec terrasse, idéalement placé.
Response from the Quality Department

Chère Patricia, merci pour votre commentaire. Nous sommes heureux de savoir que l´appartement vous a plu dans presque tous les aspects. Nous avons averti un technicien et nous travaillons à l´amélioration de la pression dans la douche. J´espère que malgré cela, ils ont apprécié leur séjour. Salutations
Fatima Roca - Chef du Service Clientèle

Beatriz9.8
SEP 2019
Todo perfecto

jean-françois4.3
JUL 2019
À éviter!
L´emplacement est très bien
Le personnel de l´agence. Les fourmis dans la cuisine et sur la terrasse Les équipements non entretenus ( store terrasse hors service, ascenseur très petit et l´accès impossible avec une poussette, le manque de pression à la douche et l´eau froide, la poignée de la porte de la salle de bain qui perd les vis)
Response from the Quality Department

Cher Jean-François, merci pour votre commentaire. Nous pensons que votre séjour n’a pas été satisfaisant, bien que la vraie raison de votre commentaire soit que pendant leur séjour, le mécanisme de l’auvent de l’appareil en ayant été mal utilisé et que nous facturions par conséquent le dépôt de garantie pour réparer les dommages causés. En ce qui concerne les autres problèmes mentionnés, nous n’avons aucune trace de ces problèmes ni ne nous en avons informés pendant votre séjour afin que nous puissions vous apporter une solution. Nous espérons que malgré cela, vous avez apprécié votre séjour chez nous. Salutations

Francisco9.5
JUL 2019
La ubicacion del alojaminto, con vistas a la giralda y en pleno centro!!!!
El calentador de agua muy pequño.

Anónimo9.8
JUL 2019
Le top de cet appartement est sa grande terrasse avec vue sur la cathédrale. Il est situé dans une rue calme en plein centre.

Rabhia9.5
JUL 2019
Enchanté. Appartement très calme . Et idéalement placé au coeur de la ville historique. Terrasse très agréable.
Problème de réglage d´eau chaude pour la douche

Nikol10
JUL 2019
Great location, very comfortable apartment, nice terrace, great equipment, tidy and calm building.
Low water pressure and problems with hot water. Ants!

mariusz9.3
MAY 2019
Doskonała lokalizacja.
Zapach kanalizacji z odpływu w łazience.
Response from the Quality Department

Dear Mariusz, thank you for your comment. We are glad to know that you liked the apartment, especially his central location. The problem of odor in the bathroom was due to something punctual in the plumbings of the building and is already solved. We apologize for this. We hope that despite this you have enjoyed your stay with us. Regards

Anónimo10
MAY 2019
Posizione vicino alla cattedrale e alcazar. Terrazzo vista cattedrale. Arredamento moderno

Sonja8
MAY 2019
Die Lage ist einfach unschlagbar!!! Die Wohnung hübsch eingerichtet.
Dusch(kopf) müsste dringend erneuert werden, Geruch im Badezimmer. Schlüsselübergabe: Wir haben Spätabends vor verschlossener Türe 1 Stunde gewartet, das mit 2 kleinen Kindern nach 10 h Anreise.... die Begründung mit "santa semana" war da nur wenig tröstlich.
Response from the Quality Department

Dear Sonja, thank you for your comment. We apologize for the delay on arrival. As you say, being Semana Santa is more difficult to move around the center due to the traffic restrictions for the processions and the people´s bustle, so we arrived at the apartment as soon as possible to receive you. We hope that despite this you have enjoyed your stay with us and we are glad that the location a few meters from the Cathedral was to your liking. Regards

Amine10
APR 2019
Appartement propre et au centre de la vielle ville de seville
L´amabilité de Lola pendant l´accueil, l´emplacement de l´appartement au centre de la vielle ville, et sa propreté impeccable. Le soutien de Fatima par téléphone qui n´épargne aucun effort pour assister les occupants de l´appartement afin d´avoir un agréable séjour. L´appartement est situé en plein centre de la vielle ville ou tout peut être visité a pied sans avoir besoin d´un moyen de transport.

Carmen7.3
MAR 2019
Buena relación calidad precio. La ubicación y tranquilidad por la noche.
La presión del agua, ducharse ha sido un verdadero suplicio.
Response from the Quality Department

Estimada Carmen, gracias por su comentario. Nos alegra saber que les ha gustado la céntrica pero tranquila ubicación del apartamento. El termo es eléctrico y por ello, cuando agota su capacidad al usarlo seguidamente para duchas de los ocupantes, lavavajillas, lavadora, fregar, etcétera puede que se agote y se necesite algo de tiempo para que vuelva a recargarse. De todos modos lo revisaremos para comprobar que no hay ningún problema con él. Esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos

javier8.8
MAR 2019
Situación y apartamento completamente equipado y luminosos
Lo único el acceso al ser un atico.

Agnieszka9.5
FEB 2019
Great location!

Alicia9.8
JAN 2019
La ubicación y la comodidad del apartamento

Eric9.5
OCT 2018
Super. Terrasse avec vue sur la Giralda. Très bien situé, à pieds de plusieurs attractions, restos, petites ruelles charmantes.
Un peu loin de la gare. Doit prendre taxi.

Ed10
SEP 2018
This is a great little apartment in the middle of it all in Seville. Great for exploring the city - you can see the cathedral over the rooftops! Our welcome host was easy to communicate with and gave us some great tips of places to eat. Apartment has everything you could really need for a short break. One thing to note: if you are planning to use the sofa bed, the only bathroom is accessed via the bedroom.

Sara10
SEP 2018
Wonderful appartment, perfect location for all Seville’s attractions. We’ve stayed as a family with 2 children and it was confortable enough. Disposable staff, and one special hello to Fatima.
Just a water pressure in the bathroom was a little lower but didn’t affect our stay.
If we were to visit Spain again we would for sure choose Genteel for the places they operate in.

Pasquale9
AUG 2018
Stupenda vista cattedrale
Appartamento accogliente e completo di tutto. Si trova nel centro di Siviglia, a pochi passi dalla cattedrale. Ha un terrazzo con una bellissima vista della cattedrale

Przemysław Janus10
JUN 2018
Location was amazing with views of the cathedral directly from the beautiful and large terrace, where we had our breakfasts and evening glass of wine. The appartement is also very pretty and clean.
Water pressure in bathroom is a bit low and warm water takes a long time to appear.

Marie Niit10
MAR 2018
One of the nicest apartments I have stayed in. It isn´t huge but it´s quite big enough for a couple. Meet and greet was spot on and the office isn´t far away to store luggage if required.

Castro-Remans de Bélgica10
DEC 2017
We forgot to mention that we stayed 2 months (October and November) in the Florentín Terrace where we had a lovely stay and the apartment was very convenient for such a long period! We will certainly return in the future. Thank you very much!

Bob y Liliane Castro-Remans9.5
DEC 2017
The apartment fulfilled all the expectations we had. The staff was very friendly and helpful. We can recommend the agency to all of our friends if they ever intend to stay in Séville. Special regards to Ovidio who provided us with very interesting information regarding history and culture.

Stan Trecker9.3
OCT 2017
We enjoyed our stay in the Florentin Terrace in Seville. The apartment was clean and comfortable and the outdoor patio was a nice plus. It was a little challenging to drive into the city and find the apartment, but it is very centrally located. I recommend asking for parking in the building early on, as there are only a few spaces available.

Paddy Emmerson9.8
JUN 2017
Great Apartment great location , booking and meet and greet well organised would definitely recommend both apartment and Genteel

Jacques. OSCAR9.5
MAY 2017
Bel appartement calme bien situé belle terrasse cependant peu de pression d´eau une cafetière Nespresso serait bienvenue.
Appartement sécurisé et les parties communes bien entretenues.
Nous relouerons par Genteel Home
Jacques OSCAR

yves9.3
MAY 2017
Appartement magnifique, très propre et moderne avec super terrasse bien agréable pour manger dehors (et vue sur la Giralda !).
Emplacement idéal à deux pas du centre et de la cathédrale. Endroit très calme(l´immeuble à coté est un immeuble de bureaux et nous n´avons absolument vu personne en une semaine) et climatisé. Parfait.
Les photos du site sont fidèles à la réalité. Georgette qui est venue nous chercher à l´aéroport était très sympas et nous a amené au pied de l´immeuble.
Nous reviendrons sans problème dans cet appart . Attention néanmoins meme si il y a un ascenseur il reste quelques marches assez hautes pour arriver jusqu´à la porte d´entrée.

Lino Valencia Arranz10
APR 2017
Bien ubicado,limpio y con todo lo necesario. El trato con la gente que nos atendió estupendo.

pascal10
MAR 2017
Un grand merci a la charmante jeune femme qui nous a acceuilli a l´appartement.
Appartement tres bien situe correspondant aux photos.
Seul bemol, les draps 50% synthetique
Response from the Quality Department

Merci pour votre commentaire. Nous sommes ravies que vous avez passé un bon séjour à l´appartement Florentin. La qualité des draps et superieure, mais la composition doit être 50% syntethique (est l´établi pour les appartements touristiques) pour l´hygiène (peuvent être lavés à une température plus élevée). Nous serons ravies de vous loger encore bientôt, merci!

Diana10
FEB 2017
This was a lovely, clean and bright apartment with decent outside space. It was quiet despite being very central, close to great bars and restaurants. It was beautifully clean and comfortable. I would thoroughly recommend it. Georgette took us to and from the airport. She was really friendly and helpful in her suggestions and advice. The lady who let us into the apartment was also very helpful.

PFG10
FEB 2017
The apartment is very bright, clean, and well appointed with an excellent location. The staff is professional and helpful. Highly recommended.

Jean-Louis9.3
FEB 2017
appartement très bien situé près de la cathédrale, très propre avec une belle terrasse, séjour et chambre refaits à neuf, cuisine et salle de bains tout à fait convenables.
Très ensoleillé. Nous y avons passé un très agréable séjour (5 nuits). Immeuble et environnement très tranquilles, pas de nuisances.