Ubicado en una localización envidiable, se encuentra este apartamento recientemente reformado, con un diseño interior que equilibra perfectamente la modernidad y la comodidad.
El apartamento cuenta con un dormitorio con dos camas individuales, un sofá cama doble en el salón, un baño completo con ducha y una cocina totalmente equipada para satisfacer todas tus necesidades culinarias.
Ver en el mapa
Ático Florentín Terrace
de a
Beautiful little apartment with everything we needed. Hosts were great and accessible throughout the stay.
El alojamiento está genial, de las mejores ubicaciones, tienes de todo muy cerca, la terraza lo mejor de la casa con vistas a la Giralda, todo muy cómodo y tal y como se ve en las fotos, además el trato genial tanto por whatsapp como el chico que nos trajo las llaves que estuvo muy atento a nosotros, nos respondía enseguida que teníamos alguna duda.
Respuesta del Departamento de Calidad
Estimado José:
Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutó de la excelente ubicación de nuestro alojamiento y que encontró todo cómodo y acorde a las fotografías. Nos complace especialmente que haya podido aprovechar la terraza y sus vistas a la Giralda.
Apreciamos también sus amables palabras sobre la atención recibida por nuestro equipo, ya que nos esforzamos por ofrecer un servicio cercano y eficiente. Esperamos recibirle nuevamente en el futuro.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Thaddeus,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay.
Thank you for being a part of our journey and for your kind words.
Posizione eccezionale, dalle finestre si vedono cattedrale e Giralda e a piedi si raggiungono praticamente tutti i posti di interesse. Letti comodi e staff gentile. Terrazza carina anche se con erba e piante finte di plastica
Mancanza del riscaldamento in bagno -basterebbe anche solo una stufetta- e del bidet. E le piante finte di plastica nell’appartamento e sul terrazzo
Respuesta del Departamento de Calidad
Dear Donatella,
Thank you very much for your review. We are pleased to hear that you enjoyed the apartment´s central location, the view of the cathedral and Giralda, and that you found the beds comfortable and our staff friendly.
We also take note of your suggestions. Rest assured, we will consider these aspects for future improvements.
Thank you for choosing us. We hope to have the pleasure of welcoming you again in the future.
Quality Department.
Aparte slaapkamer, geen last buren, school
Badkamer gedateerd
Respuesta del Departamento de Calidad
Dear Gerri,
Thank you for your review. We are glad to hear that you appreciated the location, close to historical landmarks, and that you enjoyed the separate bedroom and quietness.
We also appreciate your feedback regarding the bathroom. We will take your comments into consideration for future improvements.
Thank you for choosing us. We would be happy to welcome you again and offer you an even better stay.
Quality Department.
Das Lüftungsgeräusch in der Nacht von den umliegenden Häusern war für uns ungewohnt, weil wir nicht in einer Stadt wohnen. Aber man gewöhnt sich daran.
Respuesta del Departamento de Calidad
Dear Roland,
Thank you for sharing your thoughtful feedback with us. We are pleased to know that you appreciated the regular change of bed linens and towels, as well as the attention our team gave to ensuring you had everything you needed during your stay. We are also glad to hear that you enjoyed the welcome gift and the lovely terrace with ample seating. It’s wonderful to know that the apartment’s location near the cathedral met your expectations, and we are happy that it provided a peaceful environment for your stay. We appreciate your understanding regarding the ventilation system of the neighboring buildings, as these are aspects that are beyond our control. Thank you once again for your kind comments, and we look forward to the pleasure of welcoming you again in the future.
Quality Department
El apartamento muy centrico el servicio muy atento nos cambiaron las sabanas y toallas a media semana todo muy limpio ademas tienen servicio de guarda maletas todo muy bien con ganas de volver
nada
Respuesta del Departamento de Calidad
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Respuesta del Departamento de Calidad
We are grateful for your thoughtful review. Your feedback is instrumental for us to continue improving our service. It´s our pleasure to have met your expectations, and we hope to host you again in the near future.
Excellent location, overlooking the Giralda, bright and clean apartment, nice terrace
Nothing
Respuesta del Departamento de Calidad
Dear Simone,
Thank you very much for your review. We are delighted to hear that you enjoyed the excellent location of the apartment, the view of the Giralda, and the lovely terrace. We’re also pleased that you found the apartment bright and clean. We look forward to welcoming you back soon for another equally pleasant stay.
Quality Department.
Fantastic location to explore Seville. A great welcome from Angela. Brilliant communication & assistance via WhatsApp. A good size apartment for the two us for our stay. Great security.
The Iron & Clothes Horse need updating. Instructions for the washing machine would be beneficial.
Respuesta del Departamento de Calidad
Dear Jonathan,
Thank you for your kind feedback. We are thrilled to hear that you enjoyed your stay in Seville and that our apartment contributed to a positive experience. It’s wonderful to know that the location, Angela’s warm welcome, and the communication through WhatsApp were to your satisfaction.
We appreciate your comments regarding the iron and clothes horse, and we will ensure that these items are updated. As for the washing machine, we regret any confusion. There is a QR code inside the apartment that provides detailed information about the appliances in the apartment, including the washing machine. However, we will review it to make sure the instructions are clearly specified for future guests.
Thank you again for your valuable input, and we look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Jacopo,
Thank you for your feedback. We are pleased to hear that you found the accommodation comfortable and clean, and that its proximity to the cathedral was convenient for your visit. We’re glad that the apartment met your expectations and served as a great starting point for exploring the attractions. It’s also good to know that you found nearby parking options for rental vehicles, bicycles, and electric scooters. We appreciate your comments and hope to have the pleasure of hosting you again.
Respuesta del Departamento de Calidad
Dear Jo,
Thank you for your lovely review. We´re thrilled to hear that you had such an enjoyable stay and found the apartment clean and comfortable. It´s great to know you appreciated our convenient location and excellent communication. We look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Shikhar,
Thank you for your thoughtful review. We are pleased to hear that you enjoyed the great location and found our apartment conveniently situated within walking distance of the main attractions. However, we apologize for the issues you encountered with the toilet and the bedroom AC. We appreciate you bringing these matters to our attention, and we will address them to ensure a more comfortable experience for future guests.
Thank you for your recommendation and for choosing our apartment. We hope to have the pleasure of welcoming you back to Genteel Home in the future.
Respuesta del Departamento de Calidad
Dear Carlyn,
Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay and found our location, new facilities and outdoor space wonderful.
We are especially pleased to hear that both the bedroom and bathroom were to your liking, and that the air conditioning worked perfectly, ensuring your comfort throughout your stay.
We are delighted that you had such a positive experience and look forward to the privilege of welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Gerardo,
Thank you for your kind feedback. We are delighted that you had a wonderful stay and that our team member assisted you effectively with all the details of the home. Your satisfaction is our priority, and we look forward to welcoming you back again soon.
We are pleased that you enjoyed our convenient yet quiet location and found the home to be as charming as described. Your kind words are greatly appreciated.
We look forward to welcoming you back on your next visit to Sevilla.
Respuesta del Departamento de Calidad
Dear Matteo,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the central location near the Seville Cathedral, as well as the beautiful, spacious terrace. It´s great to know that you found the apartment welcoming, clean, and recently renovated, with a comfortable climate. We appreciate your kind words about our courteous and friendly staff. We look forward to welcoming you back in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Linda,
Thank you for your thoughtful review. We´re delighted to hear that you found our team accommodating and pleasant to deal with, and that you enjoyed the convenient location of our apartment. We appreciate your feedback regarding the additional flight of stairs. We will review our apartment description to ensure it accurately reflects all characteristics, including details about the stairs, to better inform future guests.
We´re glad you enjoyed the bright layout of the apartment, the beautiful views of the Cathedral, and the daily charm of the church bells.
Thank you for choosing to stay with us. We hope to welcome you back again soon.
Respuesta del Departamento de Calidad
Estimada Julieta:
Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Estamos encantados de saber que disfrutó de la ubicación y de las vistas de la catedral durante su estancia. Proporcionar a nuestros huéspedes unas vistas excepcionales y una ubicación conveniente es siempre una prioridad para nosotros.
Esperamos que lo haya pasado de maravilla y deseamos volver a darle la bienvenida para otra estancia memorable en el futuro.
Departamento de Calidad.
Emplacement, propret
Respuesta del Departamento de Calidad
Dear Amandine,
Thank you for your review. We are pleased to hear that you appreciated the location and cleanliness of our property. We hope to have the opportunity to welcome you again in the future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Galen,
Thank you for your feedback. We´re thrilled to hear that you enjoyed our excellent location just a block away from the cathedral, allowing you to explore Sevilla with ease. It´s wonderful that you found our patio to offer stunning views and a fantastic spot to unwind. We´re glad to know that you found the bed comfortable and the place clean. We apologize for any inconvenience with the difficulty in locating the address. We appreciate your patience and are glad our hosts were able to assist you. We hope to welcome you back soon.
Rien. Tout était parfait.
Respuesta del Departamento de Calidad
Dear Joaquim,
thank you so much for your glowing review. We´re thrilled to hear that our apartment and location met your expectations perfectly, and that you were satisfied beyond measure. Your recommendation means the world to us, and we´re grateful for your kind words.
It´s wonderful to know that everything was perfect during your stay. If you ever find yourself in the area again, we would be honored to host you once more.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sue,
Thank you immensely for your glowing review. We are absolutely thrilled to hear that you had a fantastic experience during your stay with us. It´s wonderful to know that you found our hosts attentive and that communication was smooth throughout your stay. We´re delighted that you appreciated the prime location of our apartment in the heart of the old town and that you enjoyed the delightful amenities it offers, including the balcony for outdoor relaxation.
We´re glad that our midweek services, added to your comfort and convenience. It´s fantastic to hear that you made the most of the nearby attractions, from restaurants and bars to historic monuments and flamenco venues. We truly appreciate your kind words and your recognition of our efforts in ensuring your stay was fabulous. We would be honored to welcome you back for another wonderful stay in the future.
Respuesta del Departamento de Calidad
Estimada Clara:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Respuesta del Departamento de Calidad
Dear Fabrizio,
Thank you for sharing your experience with us. We´re delighted to hear that you, your wife, and your son enjoyed your stay in our apartment. It´s wonderful to know that you found the location exceptional, just a few meters from the cathedral, and that you appreciated the brightness of the apartment along with its beautiful terrace. We apologize for any shortcomings in the kitchen cleanliness but are glad that our host promptly arranged for the cleaning service to address it. Sandra will be pleased to hear your kind words about her impeccable house introduction. We´re thrilled to hear that you had a truly pleasant stay, and we hope to welcome you back in the future.
Apartment on the 4th floor. a small elevator takes you only to the 3rd, then walk along the marble stairs. A little strange smell in the apartment and mold stains in the bathroom. We also don´t like mattresses - very soft.
Respuesta del Departamento de Calidad
Dear Olga,
Thank you for your detailed review and kind remarks about our property´s communication, location, and amenities. We´re delighted you enjoyed the big balcony and found our team helpful.
We apologize for any inconveniences with the elevator, mattress comfort, and the unusual odor. Your feedback is crucial for improvements. We´re investigating the odor and cleaning of bathroom; please note that weather can contribute with the unusual odor, but rest assured, we take this feedback seriously, and our team is actively addressing and resolving the issue to ensure a more pleasant experience for future guests. On the other hand, although mattress preferences may vary from person to person, we take note of your comment to make any necessary changes.
We appreciate your understanding and hope to welcome you back for an even more pleasant stay.
Quality Department.
Respuesta del Departamento de Calidad
Dear Ed,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
La localización, las vistas y la limpieza
El ascensor solo llegaba hasta el tercer piso y estábamos en el cuarto.
Respuesta del Departamento de Calidad
Estimada Macarena, Agradecemos sinceramente sus comentarios positivos. Lamentamos sinceramente cualquier inconveniente causado por la limitación del ascensor. Agradecemos su comprensión al respecto. Valoramos su elección de alojarse con nosotros y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
We were less than a block from the cathedral. Great Location! The apartment is very comfortable with a wonderful outdoor patio from which to view the cathedral. Staff was very receptive and communication was fine.
Respuesta del Departamento de Calidad
Dear Eric. Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Quality Department
Respuesta del Departamento de Calidad
Dear Gavin,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
Regarding the odor, we deeply regret that you experienced about odor during your stay. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it.
Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.
We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response.
We apologize for any inconvenience you experienced with the equipment in the kitchen. We would have liked to know about this during your stay to provide you with an appropriate response.
Your feedback is invaluable to us, and we have taken immediate steps to address this issue by expanding our kitchen equipment to better accommodate our guests in the future.
Once again, thank you for your feedback.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Estimada Mónica,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Kévin,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Rick,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department
Respuesta del Departamento de Calidad
Dear Angela,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Emplacement exceptionnel, à deux pas de la Giralda et à 10 minutes des attractions touristiques de Séville. Accueil aimable et service au top. Le check in s´est fait très vite et bien et le check out s´est fait sans rencontre humaine. Nous avons passé un très bon séjour dans cet appartement, propre, confortable et convivial. J´y retournerais sans hésitation 👊
Juste pour savoir, l´appartement est au 4ème étage et l´ascenseur s´arrête au 3ème. Alors pour les moins jeunes, il ne faut pas avoir beaucoup de valises 🙃
Respuesta del Departamento de Calidad
Dear El Houssin,
We´re thrilled to hear that you had an exceptional stay and enjoyed our outstanding location, just steps away from the Giralda and right in the heart of Sevilla´s historical center. We appreciate your kind words about our friendly service and the smooth check-in and check-out process.
We understand the challenges posed by the elevator situation, as the building is situated right in front of the Cathedral. Due to the unique historical and geographical context of the apartment, implementing significant elevator modifications is an extremely complex endeavor.
We´re glad you found the apartment clean, comfortable, and welcoming. We would be delighted to welcome you back without hesitation. If you choose to return, we´ll be here to ensure you have another exceptional experience.
Best regards,
Quality Department
Per arrivare oltre L orario del check in hanno voluto 50 euro in più Sono arrivato tardi perché all aereoporto hanno smarrito la mia valigia il mio orario d arrivo sarebbe dovuto essere per le 20:00 ma sono arrivato alle 01:00
Respuesta del Departamento de Calidad
Dear Gabriele,
We appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Rien
Respuesta del Departamento de Calidad
Dear Evelyne,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The smell of the toilet but it is something they can´t help and they try to solve it well with air fresheners. It is a general and common thing in Seville perhaps because of the extreme heat that is felt there. The cleaning can and should be improved mainly in the kitchen the cabinets smell and as the kitchen is very hot feel more and the dishes should be washed more attentively and carefully since it has to be washed by hand as there is no machine. Note that the Oven was spotless as new. The photos need to be renovated. Because the apartment is smaller in reality. In the bedroom I could not open the wardrobe doors and drawers because they hit the bed I had to drag beds and bedside tables to be able to use the wardrobe. And if you look at the photos it looks larger and more spacious. SUGGESTIONS 1 Non-slip carpet for the bathtub very dangerous and 1 drainer for the kitchen to dry the dishes. They are constructive criticism and may help to improve your service. Balancing the value for money better
Respuesta del Departamento de Calidad
Dear Andreia,
Thank you for choosing our apartment as your temporary home. We are grateful for your decision and sincerely apologize for any inconvenience you experienced. Your satisfaction is paramount to us, and we assure you that we are taking immediate action to rectify the situation. We hope that you will consider staying with us again, as we are committed to providing you with a flawless experience that reflects our dedication to exceptional service.
Kind regards
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Chantal,
Thank you for your wonderful feedback! We´re thrilled to hear that you had an amazing stay at our apartment. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Water took ages to get hot in taps. Toilet did not flush well.
Respuesta del Departamento de Calidad
Dear Susan. Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.
Respuesta del Departamento de Calidad
Dear Maureen,
Thank you for your valuable feedback. We appreciate your comments and will take them into consideration for future improvements.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Maureen,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
Ubicación
Las fotos están muy retocadas. La cisterna del baño está un poco raro y el baño huele muy mal a pesar de los ambientadores. Último piso sin ascensor, no apto para gente mayor.
Respuesta del Departamento de Calidad
Estimado Roberto:
Ante todo, queremos expresar nuestro más sincero agradecimiento por haber elegido nuestro apartamento para su estancia en Sevilla, así como por compartir sus impresiones con nosotros. Nos complace enormemente saber que encontró la ubicación conveniente para explorar y disfrutar de la ciudad.
No obstante, nos entristece saber que algunos aspectos de su estancia no estuvieron a la altura de sus expectativas. Quisiéramos aclarar que el edificio cuenta con ascensor que le lleva hasta la última planta, siendo necesario solo ascender un último tramo de escaleras para llegar al ático, donde se encuentra ubicado el apartamento.
Asimismo, nos disculpamos por los posibles inconvenientes que los olores hayan podido ocasionarle. Estamos trabajando de manera activa con una empresa especializada para solucionar este problema.
Nuevamente, le pedimos disculpas si no hemos logrado que su estancia sea perfecta. Agradecemos enormemente su feedback, ya que nos ayudará a implementar mejoras que garantizarán que su futura estancia con nosotros cumpla plenamente con sus expectativas.
Apreciamos su confianza en nosotros y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Jose L.H. Campos
Director de Calidad
Lift only goes to floor below, very steep stairs to be overcome. Terrace needs renovation.
Respuesta del Departamento de Calidad
Dear Christian,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Kind regards
Jose L.H. Campos
Quality Department Manager
Lift only goes to floor below, very steep stairs to be overcome. Terrace needs renovation.
Respuesta del Departamento de Calidad
Dear Christian,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Lift only goes to floor below, very steep stairs to be overcome. Terrace needs renovation.
Respuesta del Departamento de Calidad
Dear Christian,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Riccardo,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Kylpyhuoneen sisäänkäynti makuuhuoneesta ei ollut ihanteellinen pienen lapsen kanssa matkustaessa
Respuesta del Departamento de Calidad
Dear guest,
Thank you so much for taking the time to leave a review of your stay at our apartment. We truly appreciate your kind words and are thrilled to hear that you found the apartment to be very clean and equipped with everything you needed.
We are grateful for your stay and would like to express our sincerest gratitude for choosing our apartment for your visit. It would be our pleasure to welcome you back again in the future. Please don´t hesitate to reach out if you decide to return to Sevilla. We´ll be more than happy to assist you with anything you may need to make your next stay even more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada María Estrella:
Queremos expresar nuestro más sincero agradecimiento por su generoso comentario sobre su estadía en nuestro apartamento. Nos alegra saber que encontró nuestra ubicación conveniente para sus necesidades y que disfrutó de su tiempo en nuestro alojamiento. Valoramos sus comentarios y los utilizaremos para mejorar aún más nuestros servicios y comodidades. Esperamos que nos brinde otra oportunidad de servirle en el futuro cercano y ofrecerle otra experiencia memorable.
Jose L.H. Campos
Director de Calidad
La ubicación, y el servicio del anfitrión. Todo perfecto
Respuesta del Departamento de Calidad
Estimado Joan:
Gracias sinceramente por seleccionar nuestro apartamento como su hogar temporal. Estamos realmente agradecidos por su confianza en nosotros y esperamos que su estancia haya sido cómoda y placentera. Estamos entusiasmados con la posibilidad de hospedarle nuevamente y brindarle otra experiencia notable. Nos comprometemos a superar sus expectativas en cada visita subsiguiente.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Vanessa,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Jane,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Perfect location, nice rooftop, friendly staff
Sewer smell in the bathroom, poor shower pressure
Respuesta del Departamento de Calidad
Dear Luuk,
Thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the perfect location, nice rooftop, and the friendly staff during your stay.
We apologize for the inconvenience caused by the sewer smell in the bathroom and poor shower pressure. We have shared your feedback with the maintenance team, who will work to ensure that these issues are resolved promptly.
Once again, thank you for choosing our property, and we hope to have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Gloria:
Muchas gracias por su positiva reseña de su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo aquí. Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a la ciudad.
Jose L.H. Campos
Director de Calidad
The flat is very spacious and the location is perfect. The terrace is a lovely bonus for sitting out at breakfast or a late night drink. The flat is super comfortable and well equipped for a stay. Can’t recommend it too highly.
The lack of sockets in the flat. It is not possible to make an espresso and boil the kettle/make toast at the same time.
Respuesta del Departamento de Calidad
Dear Thomas,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Vincent,
We are honoured to receive your positive feedback about your stay at our tourist apartment in Seville. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Genteel Home Giralda superó todas mis expectativas: el apartamento era exactamente como en las fotos, estaba impecablemente limpio y el balcón era increíble. El proceso de check-in fue fácil y los anfitriones fueron flexibles y comunicativos, haciendo que mi estancia fuera perfecta. Además, la ubicación era ideal para pasear por el centro de la ciudad y los principales lugares de interés sin que hubiera ruido dentro del piso.
Todo perfecto, ¡gracias!
Respuesta del Departamento de Calidad
Estimada Isabel:
Su generosa feedback es profundamente apreciada e importante para nosotros. Siempre es alentador escuchar que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por brindar un servicio de calidad y esperamos la oportunidad de servirle de nuevo.
Jose L.H. Campos
Director de Calidad
La ubicación, perfecta para alojarse en el centro de Sevilla y visitar toda la ciudad, la terraza era enorme para disfrutar cenando. Tuvieron la amabilidad de ponernos una cuna de viaje y una trona. La cocina todo lo necesario para no tener que llevar nada de casa, con el buen gesto de poner cápsulas de café,azúcar, sal,aceite,....el mobiliario modernillo, aunque el bloque es bastante antiguo. El parking más cercano a unos 10 minutos andando con el coste de 19€/día.
El único pero que no lo recomiendo para familias con carritos de bebé, el ascensor casi no entraba la silla y te dejaba en una planta que luego había que subir cargados por escaleras estrechas. El baño olía muy fuerte a cañerías y había que cerrar la puerta
Respuesta del Departamento de Calidad
Estimada Ana Belén:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.
Jose L.H. Campos
Director de Calidad
Vraiment Ras
Respuesta del Departamento de Calidad
Dear Ahmed,
First and foremost we want to thank you all your praising words towards the apartment. We are very happy to read that you and your family had a wonderful stay at our apartment thanks to the appliances, comfortable sofa-bed and the wonderful terrace.
Thanks again for your praising words, we very much look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
situació
fa mala olor el bany
Respuesta del Departamento de Calidad
Estimada Dolores:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
La verdad todo me gusto.....9
Respuesta del Departamento de Calidad
Dear Hajar,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
Amazing location, great communication from the owners
Nothing
Respuesta del Departamento de Calidad
Dear Mark,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Robert,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
The location couldn’t be any better, so central and easy to access. Spacious for 2 people with excellent facilities.
Could have been cleaner, but was ok in terms of cleanliness.
Respuesta del Departamento de Calidad
Dear Charlotte, thank you very much for your comments regarding your personal experience in our apartment. It was a pleasure to assist you during your time in Seville and we hope to meet you again in the future.
Aija T.
Quality Department
Estaba hermoso el alojamiento y la ubicacion perfecta cerca de todo. Sin dudas volveria.
Respuesta del Departamento de Calidad
Estimada Karina, le agradecemos su amable opinión de nuestro apartamento y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
todo impecable! buen gusto! cerca a todo lo importante!
en el baño falta de jabón, resto Perfecto.
Respuesta del Departamento de Calidad
Estimada Carolina, muchas gracias por elegir nuestro apartamento y por compartir su opinión. Apreciamos sus encantadoras palabras con respecto a nuestro personal y esperamos que nos visite de nuevo en el futuro.
Aija T.
Departamento de Calidad
struttura centralissima con splendida vista sulla cattedrale. appartamento pulito con ogni confort. staff gentile e disponibile
Respuesta del Departamento de Calidad
Dear Elisa, thank you very much for staying with us and for sharing your opinion. We appreciate your highlights on our central location and views.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Laure, thank you very much for sharing your personal experience in our apartment and highlights of your stay. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
The apartment is exactly as described in the listing. So central. for everything.
Respuesta del Departamento de Calidad
Thank you very much for your review. We are pleased that you enjoyed our central location which offers access to many key sites in the city.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Tolle Lage, sehr gut ausgestattetes, wohnliches Apartment. Blick auf Kathedrale, Terrasse. So zentral, daß man schnell mal einen Einkauf ablegen bzw. eine kleine Siesta machen kann. Sehr bequemes Doppelbett mit zwei Matratzen. Schlafsofa im Wohnzimmer auch sehr bequem.
Aufzug im Haus, allerdings muß man zur Wohnung doch noch ca. 10 steile Treppen hochlaufen. Für ältere Menschen anstrengend bzw. schwer machbar. Terrasse etwas verwahrlost, Gartenmöbel ziemlich abgewohnt.
Respuesta del Departamento de Calidad
Dear Daniel, thank you very much for making us your choice apartment and for your feedback. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
+ La ubicación y la terraza.
- Las escaleras. Íbamos con un perro mayor y le costaba mucho subir y bajar. Son escalones altos y cortos.
Respuesta del Departamento de Calidad
Muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. Apreciamos el tiempo que ha dedicado en compartir su opinión y comentarios constructivos.
Esperamos volver a tener la oportunidad de servirle en un próximo futuro.
Aija T.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Annick, thank you very much for rating your stay in our apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your kind feedback and for sharing the highlights of your stay with us.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Mike, thank you for your positive feedback.
Next time you visit the city, we would love to have you stay with us.
Aija T.
Quality Department
-le canapé lit est horrible,des barres de fer qui rentrent dans le dos toute la nuit!! Vu le prix de la nuit un renouvellement du canapé avec un matelas plus épais ne serait pas du luxe!! -une odeur d´égout qui remonte de tps en tps dans la salle de bains...pas top
Respuesta del Departamento de Calidad
Dear Nathalie, thank you very much for your feedback regarding your stay, your constructive insights are appreciated.
Reviews like these give us an opportunity to address areas of improvement, as guest satisfaction is our top priority. We would like to take the opportunity to inform you and our future guests that the sofa bed has been changed in order to offer the most comfortable stay to our guests.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Nathan,
We thank you for sharing your opinion about your stay in one of our apartments with unbeatable locations. It is wonderful to hear that we were able to make your stay special.
Thank you again for this reassuring review of your stay with us, we look forward to your next visit.
Aija T.
Quality Department
-Sem elevador do terceiro para o quarto andar
Dal bagno proveniva un odore di fognature sgradevole e persistente. La pulizia da migliorare. Assenza di alimenti di prima necessità per la colazione.
Die Lage ist schon echt super. Mitten in der Altstadt und doch ruhig in einer kleinen Seitengasse. Alle möglichen touristischen Attraktionen in unmittelbarer, fussläufiger Umgebung, und trotzdem in Ruhe über den Dächern schlafen oder auf der Terrasse den sehr gut schmeckenden Kaffee aus der Nespresso-Maschine genießen (für ein Frühstück auf der Terrasse war es noch zu kühl, da die Sonne erst gegen Nachmittag die Terrasse bescheint). Geschlafen haben wir auch hervorragend auf den sehr angenehmen Matratzen und trotz des permanenten, aber nicht unangenehmen Glockengeläuts der umliegenden Kirchen. Insgesamt macht die Wohnung auch einen gepflegten Eindruck (wie das ganze Haus) und alles war in einem guten,gepflegten Zustand (Küchengeräte, Schränke, Möbel). Gutes WLAN!
Wesentlichster Kritikpunkt ist das Bad. Trotz vorheriger Anfrage, ob das mit den unangenehmen Gerüchen aus der Abwasserleitung noch besteht, was ausdrücklich verneint wurde, war das mitnichten der Fall. Jede Einleitung in die Abwasserleitung ( Badewanne, Waschbecken, Toilette) lässt unmittelbar eine „Duftwolke“ aus den Siphons zurückdrücken. Das ist schon recht unangenehm und trübt den Gesamteindruck doch erheblich. Aber auch ansonsten hat das ganze Bad seine besten Tage hinter sich und wirkt in die Jahre gekommen. Ansonsten muss noch die Couch im Wohnzimmer erwähnt werden. Diese sieht doch auf den ersten Eindruck wesentlich besser aus, als sie auf den zweiten Blick bequem ist. Das ließe sich aber im Gegensatz zum Badgeruch leicht verschmerzen. (Kein deutschsprachiges TV)
Respuesta del Departamento de Calidad
Muchas gracias por compartir su amable opinión sobre sus vacaciones con nosotros. Nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello, ya que nos dan la oportunidad de observar las áreas que pueden tener un margen de mejora y por ello le estamos muy agradecidos.
Apreciamos el tiempo que ha dedicado en compartir su experiencia y comentarios constructivos. Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
la ubicación y la fantástica vista a la Giralda. La terraza
había un poco de olor a resumidero y las obras cercanas hacían mucho ruido aunque debo admitir está bien insonorizado. el último piso no llega el ascensor aunque merece la pena por las vistas
Respuesta del Departamento de Calidad
Muchas gracias por elegir nuestro apartamento para su estancia en Sevilla. También apreciamos el tiempo que dedicó a informarnos sobre los inconvenientes que experimentó durante su estancia y esperamos volver a tener la oportunidad de servirle en un próximo futuro.
Aija Teilane
Departamento de Calidad
La ubicación
el sofá cama
Respuesta del Departamento de Calidad
Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en nuestro apartamento. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros clientes.
Muchas gracias por haber elegido nuestro apartamento para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Emplacement idéal, plein centre de Séville et juste à côté de la giralda. la terrasse est top d’un côté la cathédrale et de l autre la place st François.
la salle de bain doit rester fermer car quelques odeurs de remonté d’égout . Manque une cafetière .
Respuesta del Departamento de Calidad
Thank you very much for the time you spent sharing your personal impressions of your stay in our apartment.We always appreciate the feedback, as it allows us to continually improve the experience we create for our guests. We appreciate your highlights of the excellent location and we are sorry to hear that some other aspects of your stay did not meet your expectations.
We always try to provide all the necessary information to our guests before their arrival. Our checkin time always is until 21.00, but in case of need we always meet our guests after that time, but as it is mentioned in the conditions the late arrivals have an extra charge. We regret your disappointment for being unable to check in once you arrived in the city, as the dates of your stay coincided with the very special dates in the city due to the New Years celebration, the city center was more crowded and unfortunately some traffic restrictions were made in several areas. Unfortunately we are not able to have all the information regarding the restriction, as they were changing depending on the day. We are very sorry that this caused you any inconveniences.
We regret your disappointment with the sofa bed, although we would like to take the opportunity to inform you that this apartment has been rented by 4 guests at the same time on several occasions, and we haven´t had this kind of feedback. Of course, we always try to achieve maximum guest satisfaction and we will make sure that the conditions of the sofa bed are checked carefully. We have also checked all the kitchenware, and the apartment has a coffee machine. We would have been able to assist you with the rest of the missing items. For a future occasion please do not hesitate to contact our team for anything you may need to fully enjoy your holidays with us.
Thank you once again for making us your choice apartment and for your constructive criticism, we certainly look forward to serving you again and to having the opportunity to exceed your expectations in a not too distant future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
We greatly appreciate the time you spent to review your recent experience in our apartment.
Thank you for your lovely comments regarding the service you received from our team members, and your kind recommendations.
We look forward to your next visit.
El sofá-cama, aunque cómodo, quizás necesitaría un cambio de somier y colchón, ya que hace mucho ruido al moverse. Algunas de las cortinas y persianas del comedor fallan en cuánto a subir y bajar. En cuánto al piso, se encuentra en un ático (4t piso) con un ascensor muy pequeño que llega solo hasta el tercer piso, teniendo que subir algunas escaleras (dato a tener en cuenta en caso de ir con gente mayor, carritos, etc.).
Respuesta del Departamento de Calidad
Dear Leonard, thanks for your comment. We are sorry that the apartment was perfectly clean, felt an unpleasant smell coming from the bathroom. Possibly it could have been due to the intense rains of the last days. Although the problem seems to be solved, we will call a technician to check it and do a treatment. We hope that despite this you have enjoyed your stay in Seville. Regards.
Fatima Roca - Chief of Customer Service
Property is in an excellent location and very peaceful with magnificent views of the cathedral.
This was advertised as suitable for four people , it is if you are a couple with children, but bear in mind that the persons sleeping in lounge on campbed have to go through the other double room to use bathroom, this was not pointed out and had we not been with family could be difficult
Water pressure, broken elevator.
Unas pocas escaleras después del ascensor para subir al ático. Pero merece la pena el ático
A detailed welcome pack with information about the area, things to do and see would add to what is already a great place to stay.
Respuesta del Departamento de Calidad
Dear Laura, thanks for your comment. We are very happy to know that you liked the apartment in all aspects, especially for its private terrace and central location. We will also take your suggestions into account as they help us keep improving. We hope you enjoyed your stay. Regards.
Fatima Roca - Chief of Customer Service
La caldera de agua caliente no se activaba con el grifo de la ducha, aunque si lo hacia con el resto de grifos. Una de las hojas de la ventana de la cocina no se puede abrir debido al grifo.
Respuesta del Departamento de Calidad
Estimado Javier, gracias por su comentario. Sentimos las molestias ocasionadas con el agua caliente. Hemos enviado un técnico y tomado medidas para solucionar dicho problema. Esperamos que a pesar de este inconveniente hayan disfrutado de su estancia en Sevilla. Saludos
Fátima Roca - Responsable Dpto. de Calidad
Dusche nur kaltes Wasser;-)wir haben darauf hingewiesen
Respuesta del Departamento de Calidad
Dear guest, thanks for your comment. We are very happy to know that you liked the apartment. We feel the problem with cold water, which is already solved. We hope that despite this you have enjoyed your stay with us.
Fatima Roca - Chief of Customer Service
Très compliqué d´avoir de l´eau chaude sous la douche... Plus aucune pression dès que l´on ouvre l´eau chaude. La clim très bruyante dans le séjour. Pour le reste, superbe logement avec terrasse, idéalement placé.
Respuesta del Departamento de Calidad
Chère Patricia, merci pour votre commentaire. Nous sommes heureux de savoir que l´appartement vous a plu dans presque tous les aspects. Nous avons averti un technicien et nous travaillons à l´amélioration de la pression dans la douche. J´espère que malgré cela, ils ont apprécié leur séjour. Salutations
Fatima Roca - Chef du Service Clientèle
L´emplacement est très bien
Le personnel de l´agence. Les fourmis dans la cuisine et sur la terrasse Les équipements non entretenus ( store terrasse hors service, ascenseur très petit et l´accès impossible avec une poussette, le manque de pression à la douche et l´eau froide, la poignée de la porte de la salle de bain qui perd les vis)
Respuesta del Departamento de Calidad
Cher Jean-François, merci pour votre commentaire. Nous pensons que votre séjour n’a pas été satisfaisant, bien que la vraie raison de votre commentaire soit que pendant leur séjour, le mécanisme de l’auvent de l’appareil en ayant été mal utilisé et que nous facturions par conséquent le dépôt de garantie pour réparer les dommages causés. En ce qui concerne les autres problèmes mentionnés, nous n’avons aucune trace de ces problèmes ni ne nous en avons informés pendant votre séjour afin que nous puissions vous apporter une solution. Nous espérons que malgré cela, vous avez apprécié votre séjour chez nous. Salutations
El calentador de agua muy pequño.
Problème de réglage d´eau chaude pour la douche
Low water pressure and problems with hot water. Ants!
Zapach kanalizacji z odpływu w łazience.
Respuesta del Departamento de Calidad
Dear Mariusz, thank you for your comment. We are glad to know that you liked the apartment, especially his central location. The problem of odor in the bathroom was due to something punctual in the plumbings of the building and is already solved. We apologize for this. We hope that despite this you have enjoyed your stay with us. Regards
Dusch(kopf) müsste dringend erneuert werden, Geruch im Badezimmer. Schlüsselübergabe: Wir haben Spätabends vor verschlossener Türe 1 Stunde gewartet, das mit 2 kleinen Kindern nach 10 h Anreise.... die Begründung mit "santa semana" war da nur wenig tröstlich.
Respuesta del Departamento de Calidad
Dear Sonja, thank you for your comment. We apologize for the delay on arrival. As you say, being Semana Santa is more difficult to move around the center due to the traffic restrictions for the processions and the people´s bustle, so we arrived at the apartment as soon as possible to receive you. We hope that despite this you have enjoyed your stay with us and we are glad that the location a few meters from the Cathedral was to your liking. Regards
L´amabilité de Lola pendant l´accueil, l´emplacement de l´appartement au centre de la vielle ville, et sa propreté impeccable. Le soutien de Fatima par téléphone qui n´épargne aucun effort pour assister les occupants de l´appartement afin d´avoir un agréable séjour. L´appartement est situé en plein centre de la vielle ville ou tout peut être visité a pied sans avoir besoin d´un moyen de transport.
La presión del agua, ducharse ha sido un verdadero suplicio.
Respuesta del Departamento de Calidad
Estimada Carmen, gracias por su comentario. Nos alegra saber que les ha gustado la céntrica pero tranquila ubicación del apartamento. El termo es eléctrico y por ello, cuando agota su capacidad al usarlo seguidamente para duchas de los ocupantes, lavavajillas, lavadora, fregar, etcétera puede que se agote y se necesite algo de tiempo para que vuelva a recargarse. De todos modos lo revisaremos para comprobar que no hay ningún problema con él. Esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos
Lo único el acceso al ser un atico.
Un peu loin de la gare. Doit prendre taxi.
Just a water pressure in the bathroom was a little lower but didn’t affect our stay.
If we were to visit Spain again we would for sure choose Genteel for the places they operate in.
Appartamento accogliente e completo di tutto. Si trova nel centro di Siviglia, a pochi passi dalla cattedrale. Ha un terrazzo con una bellissima vista della cattedrale
Water pressure in bathroom is a bit low and warm water takes a long time to appear.
Appartement sécurisé et les parties communes bien entretenues.
Nous relouerons par Genteel Home
Jacques OSCAR
Emplacement idéal à deux pas du centre et de la cathédrale. Endroit très calme(l´immeuble à coté est un immeuble de bureaux et nous n´avons absolument vu personne en une semaine) et climatisé. Parfait.
Les photos du site sont fidèles à la réalité. Georgette qui est venue nous chercher à l´aéroport était très sympas et nous a amené au pied de l´immeuble.
Nous reviendrons sans problème dans cet appart . Attention néanmoins meme si il y a un ascenseur il reste quelques marches assez hautes pour arriver jusqu´à la porte d´entrée.
Appartement tres bien situe correspondant aux photos.
Seul bemol, les draps 50% synthetique
Respuesta del Departamento de Calidad
Merci pour votre commentaire. Nous sommes ravies que vous avez passé un bon séjour à l´appartement Florentin. La qualité des draps et superieure, mais la composition doit être 50% syntethique (est l´établi pour les appartements touristiques) pour l´hygiène (peuvent être lavés à une température plus élevée). Nous serons ravies de vous loger encore bientôt, merci!
Très ensoleillé. Nous y avons passé un très agréable séjour (5 nuits). Immeuble et environnement très tranquilles, pas de nuisances.