Upong entering the apartment there is a direct access to a beautiful living room furnished with design and high quality furniture. Across the living room we there is a direct Access to a beutiful private terrace, furnished with garden furniture, and with cleared city views. The kitchen is into the living room área and there is also a small service toilet on the same floor.
View on the map
El ruido del tráfico, quizás las ventanas deberían de aislar más, y el olor a tubería del baño de la planta de abajo.
Response from the Quality Department
Estimado Carlos:
Agradecemos sinceramente sus comentarios. Nos complace saber que disfrutaste de la ubicación y la terraza, así como del confort y la comodidad de nuestro apartamento, además de apreciar su equipamiento completo.
Lamentamos mucho los inconvenientes ocasionados por el ruido del tráfico y el olor a tubería del baño de la planta de abajo. Tomaremos medidas para abordar estos problemas y mejorar la experiencia de nuestros huéspedes. Sus observaciones son de gran ayuda para nosotros mientras trabajamos para ofrecer una estancia aún más agradable. Esperamos tener la oportunidad de recibirle de nuevo en el futuro.
Departamento de Calidad
Response from the Quality Department
Estimada Sara:
Muchas gracias por su amable comentario. Nos alegra mucho saber que tuvo una experiencia excelente. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Gonçalo,
Thank you for your positive feedback regarding the apartment and its terrace with excellent sun exposure. We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Nicola,
Thank you so much for your kind words. We´re thrilled to hear that you enjoyed your stay at Esther´s place and found it to be lovely, clean, and spacious. We´re glad we could accommodate an early check-in for you and that you found the location easy to find. Your positive feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future.
주차장이 따로 없어서 숙소에서 500 미터 이상 떨어진 유료주차장에 주차해야 함. 내가 묵은 2 베드룸 아파트의 경우 두 층으로 나누어져 있어서 아래층 침실로 계단을 통해 짐을 가지고 내려가야함.
Response from the Quality Department
Dear Ji Yeon,
We appreciate you taking the time to write a review.
Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Regarding the parking situation, please understand that our central location in the heart of the city can make impossible have a parking place in the building because some of the street are pedestrian, and it also make that find parking could be a challenge. We appreciate your understanding of the difficulties you may have encountered in this regard, and our staff is always available to offer you the information that you are going to need for parking place to do your stay more comfortable.
We appreciate your valuable feedback, as it helps us improve our services. We hope you had an overall pleasant stay in Sevilla and consider giving us another opportunity to provide you with a more seamless and enjoyable experience in the future. Thank you for sharing your observations with us.
Kind regards,
Quality Department
Response from the Quality Department
Dear Nicolas,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Dear Erika,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
- Vi var inte beredda på den tunga trafiken utanför sovrummet Vi behövde öronproppar! - Avloppslukt i badrummet. - Vi visste inte om att lägenheten var i två plan. Trappan ner till sovrummet och badrummet var brant med smala trappsteg. Den kändes osäker och vi fick gå i trappan väldigt försiktigt. En säkerhetsrisk, speciellt för äldre eller rörelsehindrade personer.
Response from the Quality Department
Dear Ann-Sophie,
Thank you for your feedback and for recognizing the great location of our apartment and the comfortable beds.
On the other hand, we do apologize if you didn´t find apartment to your liking. Regarding the space and layout, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site and also in your booking confirmation. We regret any misunderstanding in this regard.
We understand that noise levels can be occasional and may vary depending on specific times and events happening in the city, please, accept our sincere apologies for any disappointment this may have caused. We will work to improve the aspects you mention in your review and avoid similar situations in the future.
Thank you for your feedback and we hope to have the opportunity to welcoming you back in the future.
Kind regards,
Quality Department.
Ligging
Klein woongemeente en diepe trap naar slaapverdieping
Response from the Quality Department
Dear Ben,
We appreciate your feedback. We´re glad to hear you appreciated the luxurious amenities and the location
Regarding the layout and stairs. We strive to provide accurate representations of our apartments on our website to assist guests in making informed decisions. The flat is a duplex, with a different and unique distribution, which can be consulted on our website, and also has a wonderful terrace to enjoy the good weather in Seville. We apologise for any misunderstanding in this regard.
Thank you again for your feedback, and we hope to have the opportunity to host you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Jennifer,
Thank you for highlighting the positive aspects of our location in Seville. Being near the main attractions is a key focus for us. We´re pleased that our location enhanced your experience. We look forward to welcoming you back to Seville in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Flavia,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Response from the Quality Department
Dear guest, first and foremost, thank you for taking the time to share your review. We sincerely regret that your experience in our apartment did not meet your expectations, especially regarding its layout and the noise level from the street. It´s worth noting that the outside noise is occasional and tends to be more prominent during specific dates or times of the year. We greatly value your feedback as it helps us improve and provide superior service in the future. We hope to have the opportunity to provide you with a more pleasant experience.
Quality Department
Response from the Quality Department
Dear Josh,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Response from the Quality Department
Dear Wiske,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Joanna,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Нам абсолютно всё понравилось! Отдыхали двумя семьями, места в апартаментах хватило всем. Довольно таки удобные и комфортные. Хорошие кондиционеры, интернет, терраса, кровати, кухня. Всё было хорошо! Обратная связь с хозяином/управляющим 24H, любые вопросы решаются мгновенно и позитивно, что очень важно. Цент в 10 минутах ходьбы. На улице много кафе, бары, рестораны. Рекомендую 100%
Response from the Quality Department
Dear Kostyantyn ,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Luis, we sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
Bathroom had sewage smell around the toilet.
Otherwise, all good.
Lack of flexibility with storing bags.
Response from the Quality Department
Dear Fabio,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
El baño olía a tubería
Response from the Quality Department
Estimada Mónica:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Rachael,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
súper limpio, y todo muy nuevo, con todo lo necesario
estaba todo correcto
Response from the Quality Department
Estimada Silvia,
En primer lugar, nos gustaría agradecerle que eligiera nuestro apartamento para sus vacaciones en Sevilla y por la opinión que ha compartido con nosotros. Estamos encantados de saber su opinión sobre su estancia.
Jose L.H. Campos
Director de Calidad
Loved the apartment. Very attentive. Clean. Amazing balcony. Quality appliances. Staff were excellent.
The only complaint was a smell coming from the toilet. Present on arrival. Lingered. Seemed to be a plumbing or sewage issue.
Response from the Quality Department
Dear Davina, thank you very much for choosing our apartment for your stay in Seville and for taking the time to leave us your detailled feedback.
We are very thankful for your highlights on our unbeatable location, comfortable installations and smooth communication with our team. Please accept our appologies for any inconveniences you experienced during your stay. We appreciate that you reported us inmediately the issue with the ants in the apartment
so we could intervene. Please note that the presence of any insects in the apartments depending on different factors are unavoidable, we also encourage our guests not to leave any food or crumbs in the accommodation in order to avoid their settlement in our installations.
We really hope to have the opportunity to welcome you again in the future and exceed your expectations.
Aija T.
Quality Department
Response from the Quality Department
Dear Genevieve, thank you very much for your kind feedback, it has been a pleasure for us to read it and we look forward to serving you again in the future.
Aija T.
Quality Department
O terraço e a decoração!
As escadas eram altas.
Response from the Quality Department
Dear Raquel, thank you very much for staying with us and for rating your stay. We really appreciate your constructive feedback and hope to see you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Azalea, we are glad to know that you were very satisfied with the apartment you stayed in, aimed at ensuring an unforgettable stay to our guests.
On the other hand, we would like to thank you for indicating that you received an efficient service by reporting the technical issue you had in the apartment. We sincerely thank you for informing us immediately, as we were able to intervene so that he could continue enjoying your vacation with us.
We hope to see you again soon.
Aija T.
Quality Department
Response from the Quality Department
Estimado Carlos,
Agradecemos tanto el comentario como el tiempo invertido en él.
Es un placer escuchar que estáis satisfechos con su estancia en uno de nuestros apartamentos mejor ubicado.
Nuestro equipo se esfuerza cada día para mejorar constantemete consiguiendo el objetivo.
Le esperamos de nuevo.