Magnificent Sevillian house with six bedrooms and three floors located on Campamento street, in the San Bernardo neighborhood, a place full of history and very close to the city center. The house is located a few steps from one of the most beautiful places in Seville, the Plaza de España.
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Campamento House
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Response from the Quality Department
Dear Dafni,
Thank you for your wonderful feedback. We are thrilled to hear that you and your group had a fantastic stay and found the apartment spacious and comfortable. It´s great to know that the location suited your needs and that you appreciated the cleanliness and amenities provided. We’re also glad that communication was smooth and hassle-free, making your stay even more enjoyable. Your recommendation means a lot to us, and we’re especially pleased to hear that the apartment worked well for both leisure and work engagements. We look forward to the opportunity to host you again in the future.
Response from the Quality Department
Dear Peter,
Thank you for your feedback. We are glad to hear that you enjoyed the charm and spaciousness of the house and found it clean and well-maintained. We appreciate your comments on the location and are pleased it was convenient for you.
We apologize for the issues with the AC and dryer; we will address these concerns promptly to ensure a more comfortable stay in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back to offer you a better stay.
Response from the Quality Department
Estimado Jaime:
Le agradecemos mucho por sus amables comentarios sobre la casa y por destacar su amplitud, luminosidad y ubicación tranquila cerca del centro de Sevilla. Nos alegra saber que, en general, su experiencia fue positiva.
Lamentamos sinceramente que haya experimentado problemas con la climatización durante su estancia. Su feedback es muy valioso para nosotros y lo utilizaremos para evaluar posibles mejoras en el sistema de refrigeración y en las características de la vivienda. Nos comprometemos a revisar estos aspectos para ofrecer un mayor confort a nuestros futuros huéspedes.
Agradecemos su comprensión y esperamos tener la oportunidad de recibirle nuevamente, con la esperanza de superar sus expectativas en su próxima visita.
Response from the Quality Department
Estimada María del Rosario,
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Response from the Quality Department
Dear Gladwyn,
We greatly appreciate your kind words and are pleased to hear that you enjoyed your stay in our accommodation. We are glad that you found the space comfortable, well equipped and that it respected your expectations.
It is a pleasure to know that our team was able to provide you with the necessary assistance during your arrival and that you felt well informed throughout the process. We especially appreciate your recommendation.
We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Mekhala,
Thank you for your feedback and for choosing to stay with us, even though it wasn’t your initial choice. We’re glad to hear that you found the house spacious and enjoyed the large bedrooms, charming ambiance, and ample kitchen space, even if the terrace proved a bit too warm to fully enjoy.
As for the multi-level layout of the house, as stated in the property description on our website, the house features several levels with rooms spread across them. This unique arrangement adds charm to the home but requires a bit of stair climbing to enjoy the entire house. We appreciate your understanding of the architectural design that offers a traditional experience.
We also appreciate your comments on the electricity issue. Our team was glad to address the situation promptly by sending an electrician to resolve the matter.
Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back in the future.
Response from the Quality Department
Dear Nicolas,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Estimada María:
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Response from the Quality Department
Dear Robert,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear John,
Thank you for your feedback. We appreciate your kind words about the apartment. We hope to welcome you back again soon.
Response from the Quality Department
Dear Pat,
Thank you for your feedback. We are delighted that you found our property centrally located and suitable for your group of 11 comfortably. Our large kitchen is designed to facilitate meal preparation for all guests.
Regarding the stairs, we understand it can be challenging for some guests. We would like to highlight that information about the layout and features of the house is always available on our website before and after making any reservation. This is to enable our prospective guests to make informed decisions and prevent misunderstandings.
We appreciate your comments and hope to welcome you back for another enjoyable stay.
Response from the Quality Department
Dear Veronique,
Thank you for your review. We´re delighted to hear that you found our accommodation spacious and functional for your group of 10 adults. It´s wonderful that each person had their own bathroom, making it very practical. We appreciate your feedback regarding the ground floor bedroom and will take it into consideration. It´s great to know that you enjoyed the kitchen with its large dining table and found the accessibility to the historic center convenient. We´re glad you had an excellent stay and hope to welcome you back in the future.
Response from the Quality Department
Dear José,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Joana,
Thank you for your thoughtful feedback. We´re delighted to hear that you found the location perfect and the house beautiful, spacious, and well-suited for large groups.
We appreciate your comments regarding the issues you encountered. Please know that we are addressing these concerns to improve the comfort and experience for our future guests. We regret any inconvenience this may have caused.
However, we´re glad that despite these issues, you had an amazing stay. We hope to have the opportunity to welcome you back and provide an even better experience.
Response from the Quality Department
Dear Cecile,
We sincerely thank you for sharing your experience about your recent stay at our accommodation. We are pleased to hear that our apartment was comfortable, clean, spacious and well-equipped. We are especially glad that you enjoyed the terrace, which we know is a highlight of our property.
We are deeply sorry for the inconvenience caused by the noise you mentioned. We appreciate your observation and would like to inform you that we are already investigating the cause of this noise to resolve it as soon as possible. We appreciate your patience and understanding regarding this matter and value your feedback as it helps us improve.
We are happy to know that, despite this inconvenience, everything else was perfect for your stay. We hope to have the opportunity to welcome you again and provide you with an even more pleasant experience.
Quality Department
Response from the Quality Department
Estimada Manuela:
Muchísimas gracias por su comentario tan positivo. Nos alegra enormemente saber que su estancia en nuestro alojamiento fue espectacular y que encontró todas las comodidades que necesitaba.
Es un placer saber que las camas cómodas y la limpieza fueron de su agrado, y que pudo acceder a la vivienda de manera anticipada. Nos esforzamos por ofrecer el mejor servicio posible, y comentarios como el suyo nos motivan a seguir mejorando.
Nos complace también que haya disfrutado de la tranquilidad de la zona, el parking cercano, y la cocina bien equipada, así como del servicio de café y agua fría.
Agradecemos su recomendación y estaremos encantados de recibirle nuevamente junto a su grupo en el futuro.
Response from the Quality Department
Dear Barbara,
Thank you so much for your kind words and positive feedback. We´re thrilled to hear that you had an amazing experience at our place and that our service met your expectations. It´s wonderful to know that you found the space to be perfect for big groups, with ample room, a spacious kitchen, and a fantastic location.
We´re also glad that we were able to assist you in retrieving your AirPods. Guest satisfaction and convenience are our top priorities, and we´re delighted that we could provide you with the assistance you needed.
We appreciate your recommendation and hope to have the pleasure of hosting you again in the future.
Response from the Quality Department
Dear Siu,
Thank you for your review. We´re glad to hear that you found our house beautiful and spacious, and that the location was convenient for your party of 9. However, we apologize for the issues you experienced with the washer, dryer, and water heater during your stay. Your feedback is invaluable, and we will certainly address these concerns to ensure a more seamless experience for future guests. We appreciate your understanding and patience, and we hope to have the opportunity to host you again in the future.
Response from the Quality Department
Dear Sayed,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our property clean and tidy and that you appreciated its good location with nearby parking access.
We sincerely apologize for any inconvenience caused by the absence of a lift in the property. In our commitment to transparency with our guests, we would like to highlight that information regarding the absence of a lift can be accessed on our website. This ensures that it is readily available for consultation at any time.
Your feedback is invaluable to us as we continuously strive to improve our guests´ experience. We appreciate your understanding and hope to have the opportunity to welcome you back for another pleasant stay in the future.
Quality Department.
Response from the Quality Department
Dear Simran,
Thank you so much for your kind words. We´re thrilled to hear that you had a lovely experience at our apartment. It´s wonderful to know that you found the place clean, well-stocked, and easy to navigate, and that you enjoyed the brilliant sun trap on the rooftop.
We´re glad to hear that you found the directions and check-in process straightforward. We apologize for the slight issue with the washing machine, but we´re pleased that our team was able to assist you promptly and effectively.
It´s fantastic to hear that the location was perfect for exploring Seville, and we´re grateful for your recommendation to larger groups. Thank you once again for choosing to stay with us, and we hope to have the pleasure of hosting you and your group again in the future.
Por poner una pega, es difícil de calentar.
Response from the Quality Department
Estimada María Pilar,
Agradecemos mucho sus comentarios sobre su reciente estancia en nuestra propiedad. Nos complace saber que encontraron la casa espaciosa y bien equipada durante su visita a Sevilla.
Lamentamos mucho cualquier inconveniente que hayan experimentado con la calefacción durante su estancia. Sentimos que, a pesar de contar con sistema de calefacción en todas las instalaciones de la casa, esto no haya sido suficiente para usted. Tomaremos en cuenta su comentario para realizar mejoras oportunas.
Su satisfacción es nuestra máxima prioridad, y esperamos tener la oportunidad de darles la bienvenida nuevamente en el futuro.
Atentamente,
Departamento de Calidad.
Response from the Quality Department
Dear Sally,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Estimado David:
Agradecemos sinceramente su comentario y nos complace saber que en general su experiencia fue perfecta. Lamentamos sinceramente los inconvenientes causados por el ruido de las máquinas de climatización. Tomamos nota de ello y trabajaremos diligentemente para abordar este problema y mejorar la calidad de nuestros servicios. Apreciamos su comprensión y esperamos la oportunidad de recibirle nuevamente para brindarle una experiencia aún más placentera.
Response from the Quality Department
Dear Kelly,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Ana,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay.
Regarding your comments about the bathrooms, we thank you very much for your comment as it indicates an element to improve in our flat. We assure you that we will take it into account for future improvements and again thank you for bringing it to our attention.
We hope to have the possibility to host you again in the future.
Best regards,
Quality Department
Response from the Quality Department
Dear Chris,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Kind regards,
Quality Department
Las dos habitaciones que dan al frente los cuartos de baño no tienen cortina ni contra por lo que la gente que pasa por la calle o la gente de los otros edificios te ven 😡
Response from the Quality Department
Estimada Paloma,
Gracias por tomarse el tiempo para compartir su reseña. Nos alegra saber que ubicación y la amplitud de nuestro alojamiento cumplieron con sus expectativas.
Respecto a lo que comenta sobre los cuartos de baño, le agradecemos profundamente su comentario pues nos indica un elemento a mejorar dentro de nuestro apartamento. Le aseguramos que lo tendremos en cuenta para próximas mejoras y de nuevo le agradecemos que lo haya puesto a nuestra atención.
Esperamos tener la posibilidad de hospedarla de nuevo en el futuro.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Estimada Marta,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia.
Por otro lado, le pedimos disculpas si no encontró el apartamento de su agrado. En cuanto al espacio, nuestro objetivo es ser lo más transparentes posible, por lo que proporcionamos la información específica sobre el apartamento en nuestro sitio web, también puede encontrar esta información en su confirmación de reserva cuando la realice.
Gracias por elegir nuestro alojamiento, y esperamos tener la oportunidad de hospedarle de nuevo en el futuro, ofreciéndole una mejor experiencia.
Un cordial saludo,
Departamento de Calidad
Response from the Quality Department
Dear Michael,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Estimada Gadea,
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Saludos cordiales,
Departamento de Calidad
Está muy bien ubicado. Es muy amplio y las camas comodisimas. Es una preciosidad de vivienda.
Tiene cuatro alturas, y es un poco incomodo para el que está en la habitación de la ultima planta.
Response from the Quality Department
Estimada María Jose. Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Valoramos sinceramente sus comentarios y pedimos disculpas por cualquier molestia que haya experimentado durante su estancia. Su reseña es vital para nuestra mejora continua. Estamos comprometidos a garantizar una mejor experiencia en su próxima visita.
Departamento de Calidad.
Response from the Quality Department
Dear Łukasz,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Dear Sabine,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
On the other hand, we try to be as transparent as possible on our website where we indicate with pictures and descriptions what guests will find during their stay. We understand that the perception of brightness may vary from person to person, but we apologise if this has caused you any inconvenience.
We hope to be able to host you in the future, offering you another good experience.
Kind regards,
Quality Department
Great location, 20 mins in a taxi from the airport and close to the centre/to local shops, spotlessly clean on arrival, roof terrace was a nice space, big kitchen with a huge table that was well stocked with crockery and cutlery. Nice bedrooms with lots of towels
one door hanging off a kitchen cupboard and the dishwasher needs looking at as it is giving out small electric shocks. no welcome milk or bread
Response from the Quality Department
Dear Jane,
We are pleased to hear that you enjoyed your stay and found the location convenient and the accommodation clean and spacious. We appreciate your feedback regarding the kitchen cupboard door and the dishwasher, and we will address these issues promptly to ensure the comfort and safety of our guests.
We apologize for any inconvenience regarding the absence of welcome amenities. We generally strive to provide a basic starter kit to our guests, and your feedback will help us improve in this aspect.
Your comfort and satisfaction are essential to us, and we hope to have the opportunity to welcome you back in the future. If you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing to stay with us in Seville.
Kind regards,
Quality Department
Response from the Quality Department
Dear Charade,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Response from the Quality Department
Dear Leopoldo,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Sergio,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Javid,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Fadi,
Thank you for your kind words! We´re delighted you had a great experience with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The house is in classic style of homes in seville. There is a courtyard with rooms surrounding it in the shape of a "c". Floor plan would be appreciated. The first floor bedroom had water issues with associated flys.
There were ants.
The power went out on three occasions (once from all ac units, once probably from using kitchen with 3 ac units running, and once while ironing/washing clothes + ac).
While the property could sleep our 10, the only place to convene conveniently was in the kitchen due to the vertical orientation of the unit. It was difficulty on our younger and older members (2,6,68,70)
The contact was very responsive through whats app.
Response from the Quality Department
Dear HAMMAD SAUDYE,
Thank you for sharing your feedback and bringing these issues to our attention. We apologize for any inconveniences you experienced during your stay.
We will address the issues to ensure they are resolved for future guests. We assume that the power outages were mainly due to the stress that the city´s power grid was undergoing due to the extreme heat that the city was experiencing, we are sorry that this circumstance coincided with your visit, but we will try to prevent it from happening again.
We appreciate your understanding and are glad to hear that our contact was responsive. We hope to have the opportunity to provide you with a better experience in the future if you decide to trust us again.
Sincerely,
Jose L.H. Campos
Quality Department Manager
Genteel-Home
Response from the Quality Department
Estimada Patricia, nos alegra mucho saber que disfrutaron de su estadía en nuestro apartamento. Sus comentarios significan mucho para nosotros y nos dan el impulso para seguir mejorando. Esperamos que hayan tenido una experiencia agradable en nuestro apartamento y esperamos darles la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado Juan Antonio,
Muchisimas gracias por tu amable reseña, Nos alegra saber que tuviste una estancia agradable y que todo estuvo en orden.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Odile,
We are thrilled to read just how much you have enjoyed your stay at our house. We really appreciate your detailed review about the layout of the rooms and the location of the apartment.
We will be delighted to welcome you back on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear María,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Hervé,
We are honoured to receive your positive feedback about your stay at our apartment in Seville. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Karolina,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Patricia:
Estamos encantados de que disfrutara al máximo de nuestra casa. Gracias por remarcar la comodidad de encontrar un baño en cada habitación y la cercanía al centro. Ha sido un place para nosotros leer su reseña, esperamos volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado Fernando:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
This place is located walking distance to downtown and attractions. The manager, (Carlos) greeted us on time at the location and had a city map and recommended a few places to visit and where to eat. Everyone had their own floor with bath! The youngest had the most stairs. Didn´t make use of the rooftop patio (because it was a little cold) or the outdoor shower. We had a small issue with the washing machine. I texted the manager and 15 minutes later the plumber was at the property taking care of it. Would be happy to stay here again!
Response from the Quality Department
Dear Xavier,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Christiane,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Campamento apartment and are delighted to read that we were able to match your holiday expectations. Thank you for highlighting how spacious the accommodation is. It will be a pleasure to receive you again on your next trip to Seville.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Julián:
Muchas gracias por alojarse por nosotros y por esta maravillosa reseña. Gracias también por poder asistirle durante su estancia, no alegramos de que disfrutaran de su tiempo en Sevilla con nosotros.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Anuja,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager