Unique apartment located in the heart of one of the most prestigious and exclusive places in Seville: the emblematic Betis street. This historic and traditional gem has evolved to become one of the most coveted residential destinations in the city.
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• Reception and luggage custody service. 5€ per suitcase and day.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Betis XXIII Apartment
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Response from the Quality Department
Dear Cyril,
Thank you very much for taking the time to share your experience with us. We´re delighted to hear that you enjoyed the excellent location of our apartment, which allowed you to explore the beautiful sites of Seville and indulge in the city´s vibrant bar and restaurant scene. We´re also pleased that you found the building to be peaceful and the apartment to be clean and well equipped.
It´s wonderful to hear that you appreciated the stunning view from the rooftop and that our reception staff made a positive impression on you. We strive to provide a warm and helpful service to all our guests, and we´re glad to hear that they were able to assist you in organizing your outings and ensuring you had a pleasant stay.
Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Quality Department.
Response from the Quality Department
Dear Jens,
Thank you so much for your wonderful review. We´re delighted to hear that you enjoyed your stay in our apartment in Seville. It´s fantastic to know that you appreciated the convenient location, vibrant atmosphere of Triana, refreshing pool, and the beautiful view from the roof terrace. We hope to have the pleasure of hosting you again in the future.
TODO! es un edificio de apartamentos con personal durante el día que te recibe muy amablemente. El apartamento de 3 dormitorios es increíble, la decoración exquisita (de los mejores que me he alojado), nuevo, moderno, completo y muy funcional. La ubicación es excelente, en la orilla del río y cruzando el puente está el casco antiguo, andando 10 minutos. En la terraza tiene una piscina pequeña, solarium y una cafetería con vistas a la Giralda y todo el casco antiguo de Sevilla, de película!! A pesar del mal tiempo pudimos disfrutarla. El personal es super amable y en todo momento dispuesto para asesorarnos o ayudarnos ante cualquier incidente. Sin dudas lo recomiendo 100%, volveremos en nuestro próximo viaje a la hermosa Sevilla!
Lo unico, que le falta es garaje, la zona es complicada para aparcar, hay que dejar el coche en un aparcamiento a 800 mts. Pero creo que están viendo de tener uno, sería genial!
Response from the Quality Department
Estimada Patricia:
Gracias por compartir su experiencia con nosotros. Nos alegra enormemente saber que disfrutó de nuestro espectacular apartamento y que quedó impresionada con sus vistas a la Giralda. Nos enorgullece ofrecer un servicio de atención al cliente durante todo el día para garantizar una cálida bienvenida y agradecemos enormemente sus palabras sobre la atención de nuestro personal. Estamos encantados de que haya apreciado la decoración del apartamento, así como su modernidad y funcionalidad. La ubicación privilegiada junto al río y cerca del casco antiguo hace que sea fácil explorar la ciudad a pie. Nos alegra que pudiera disfrutar de nuestra terraza y cafetería, a pesar del clima adverso. Respecto al garaje, estamos evaluando la posibilidad de contar con uno para mayor comodidad de nuestros huéspedes. Gracias por sus comentarios y sugerencias. Esperamos con ansias darle la bienvenida nuevamente en su próximo viaje a Sevilla.
Departamento de Calidad.
Nada
Response from the Quality Department
Estimada Lorrene,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros. Esperamos darle la bienvenida de nuevo en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Brenda,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our space beautiful and impeccably clean, and you had positive experiences with the bed, pillows, decor, and overall comfort level.
We´re glad you appreciated the fantastic location, providing easy access to all the tourist attractions on foot. Regarding the hot water issue, we apologize for any inconvenience this may have caused. We´ll certainly look into ways to improve this aspect for the comfort of our guests in the future.
We´re pleased to hear that our team was responsive and accommodating, even during late hours when you needed assistance. Your feedback is invaluable to us as we continually strive to enhance the guest experience. We´re grateful for your kind words and the opportunity to improve. We hope to welcome you back in the future for an even more enjoyable stay.
Response from the Quality Department
Estimado José Antonio:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Departamento de Calidad.
Response from the Quality Department
Dear Véronique,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your opinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Response from the Quality Department
Dear Clara,
Thank you very much for your kind words. We´re thrilled to hear that you found our apartment clean, functional, modern, quiet, and bright. It´s wonderful that you enjoyed the comfortable bedding and found our amenities to be of high quality in every aspect. Your recommendation means a lot to us, and we´re delighted to have contributed to enhancing your stay with our beautiful place in a pleasant neighborhood. Should your travels bring you back to the area, we would be honored to welcome you again.
Response from the Quality Department
Dear Teiki,
thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience with your group, and we look forward to the opportunity to serve you again.
Response from the Quality Department
Dear Julie,
Thank you for taking the time to recommend us. We truly appreciate your positive feedback. It was a pleasure having you, and we´re delighted to know that you had a positive experience.
We look forward to welcoming you back and ensuring your future stays are just as enjoyable.
Ubicación y calidades
Nada
Response from the Quality Department
Estimada Davinia,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Helena,
Thank you for your fantastic review. We´re thrilled to hear that you found the house to be fantastic with comfortable beds, air conditioning in all rooms, a great location, and a safe environment. Your feedback is valuable to us and we look forward to welcoming you back on your next visit.
Que no hay parking y no teníamos vistas al exterior como ponía en las fotos!
Response from the Quality Department
Estimado Gomez,
Agradecemos sus comentarios y lamentamos cualquier confusión durante su estancia. Queremos aclarar que en nuestro edificio, que cuenta con 18 apartamentos, algunos tienen vistas al exterior y otros no. Por este motivo, al realizar la reserva, enviamos un correo electrónico detallando el apartamento elegido, junto con fotos y descripciones específicas.
Respecto al estacionamiento, al encontrarnos en un barrio tan céntrico como Triana, entendemos las dificultades que puede haber para encontrar aparcamiento en la zona. Lamentamos cualquier inconveniente que esto haya podido causar.
Esperamos que, a pesar de estos contratiempos, hayan disfrutado de la ubicación, camas y mobiliario en general. Si deciden volver, estaremos encantados de ayudarles a encontrar la mejor opción que se ajuste a sus preferencias.
Atentamente,
Departamento de Calidad
Response from the Quality Department
Dear Ana,
We would like to extend our heartfelt gratitude for taking the time to share your review following your recent stay.
We are sorry to hear about the problem you had with the water heating system. as it is an electric system, the boiler has a storage capacity of hot water that, if it is completely used up, we must wait for some time for the hot water to be regenerated again. However, we have solved this problem by increasing the stored hot water capacity to avoid similar situations in the future.
Thank you once again for your invaluable feedback. We hope to have the honor of welcoming you back.
Kind regards,
Quality Department
Response from the Quality Department
Dear Lucia,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
Response from the Quality Department
Estimada M,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Ben,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Qualtiy Department
Response from the Quality Department
Dear Veronica,
Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Kind regards,
Quality Department
Response from the Quality Department
Dear Jon,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department
This is a beautifully presented and very spacious apartment. It has the feel of a luxury hotel but with the space and facilities of an apartment. Added bonus of a swimming pool and lovely terrace area with a great view of the Torre del Oro. It´s not in central Seville but all the main attractions can be reached walking. We really enjoyed our stay here and it was great to have an area to leave luggage and use the pool and terrace area after check out as we had a late flight.
Overall this is a fantastic apartment. The walls are a little thin and we were woken up early one morning by someone in the atrium talking on the phone. If there are noisy guests this could be an issue. Perhaps more toiletries could be left as only one very small shower gel and shampoo left per guest for 4 nights. The terrace has a large number of tables and chairs and only a few sunbeds. As there is no food served here it would be better to have more sunbeds or relaxing chairs. I´m being very picky as this is one of the nicest places I have stayed in and I would highly recommend it.
Response from the Quality Department
Dear Antoinette,
Thank you for your detailed feedback. We´re delighted to hear that you found our apartment beautifully presented and spacious, and that you enjoyed the amenities like the swimming pool and terrace. We truly appreciate your recommendation.
We´re sorry to hear about the noise issue you experienced due to thin walls and the early morning disturbance. Please rest assured that such noise disturbances are unusual in our apartments, and we will investigate this matter to ensure it doesn´t happen in the future.
Regarding the toiletries, we apologize for any inconvenience. It´s important to note that these toiletries are an additional amenity we provide to enhance our guests´ comfort, and we´ll take your feedback into account to improve this aspect.
As for the terrace, we are planning to open a new establishment on both the rooftop terrace and ground floor soon, which explains the number of tables and chairs.
Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing our apartment for your stay in Seville.
Kind regards,
Quality Department
Response from the Quality Department
Dear Katie,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Kind regards,
Quality Department
Response from the Quality Department
Dear Matteo,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Tan,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Kind regards,
Quality Department
Communication Care
Response from the Quality Department
Dear Charissa,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Querido Marcos,
Agradecemos mucho su amable reseña sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutó de su tiempo en Sevilla y que nuestro servicio cumplió con sus expectativas.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano y seguir brindándole experiencias memorables.
Saludos cordiales.
Director de Calidad
Response from the Quality Department
Querido Ignacio,
Le agradecemos sinceramente por compartir su experiencia tan positiva sobre su estancia en nuestro apartamento. Es un honor para nosotros haber sido parte de su viaje y haber contribuido a que su tiempo en Sevilla fuera memorable.
Nos llena de satisfacción saber que nuestras instalaciones y servicios estuvieron a la altura de sus expectativas y que pudo disfrutar de su estancia plenamente. Su comentario refuerza nuestro compromiso constante con la calidad y la excelencia en el servicio que brindamos a nuestros valiosos huéspedes.
Esperamos tener el privilegio de darle la bienvenida nuevamente en un futuro cercano.
Saludos cordiales,
Director de Calidad
Nic
Response from the Quality Department
Dear Piotr,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Judith,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Doug,
Thank you so much for your wonderful review. We´re thrilled that you loved your stay at Genteelhome. The rooftop pool and views are indeed a great treat. We appreciate your recommendation and hope to host you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Theodore,
Thank you so much for your kind words! We´re thrilled to hear that you had an incredible stay and enjoyed the terrace, pool, and luxurious rooms.
Kind regards.
Jose L.H. Campos
Quality Department Manager