Exclusive apartment located in a historic building that has been completely renovated without losing part of its essence. It is located on Calle Santa Patrona a few meters from the Cathedral, the Giralda and the Torre del Oro.
Entering the apartment we find the very bright living-dining room that has a comfortable sofa, a dining table with capacity for up to four people, two armchairs, a side table and a balcony with exterior views. The kitchen is integrated into the living room and has all the necessary utensils.
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Santas Patronas II Apartment
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Great location and great access to parking. The unit was clean and appeared to have been recently renovated with a very bright and inviting ambiance.
Living room chairs were very uncomfortable.
4 notti senza cambio di salviette bagno.. e carta igienica insufficiente
Response from the Quality Department
Dear Maarten,
Thank you sincerely for taking the time to share your experience. We are delighted to hear that you enjoyed the excellent location of the apartment, the ease of getting around the city, and the variety of activities nearby. We´re also happy to know that you felt safe and comfortable in the neighborhood, as well as in Seville in general.
We truly appreciate your valuable feedback and would be more than happy to welcome you again in the future.
Response from the Quality Department
Dear Maddie,
Thank you for taking the time to share your feedback. We´re glad to hear that you enjoyed the apartment´s central location and modern amenities.
Regarding the smell, it is important to note that external factors, such as weather conditions, can sometimes contribute to this. However, we will review the situation to ensure everything is in proper condition. We also appreciate your suggestions regarding the other aspects mentioned and we will certainly take this into account as we continue to improve our services.
Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you and your family again in the future for an even more seamless experience.
Response from the Quality Department
Estimado Julian,
Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra saber que disfrutaron tanto del departamento como de la hermosa ciudad de Sevilla. Nos llena de satisfacción saber que pudieron descansar y que nuestro equipo pudo asistirlos de manera oportuna durante su estancia.
Apreciamos mucho sus amables palabras sobre la atención recibida y la encantadora ubicación en el Arenal. Comentarios como el suyo nos motivan a seguir brindando el mejor servicio posible a nuestros huéspedes.
Nuevamente, le agradecemos su valioso feedback y esperamos recibirlos en futuras visitas a Sevilla.
Response from the Quality Department
Dear Karen,
We deeply appreciate you taking the time to share your experience with us. We are pleased to know that the location of the apartment was ideal for exploring Seville and that you were able to enjoy the tranquility the place offers.
We are also glad that the rooms, the comfort of the beds, and the quality of the furniture met your expectations. We strive to maintain high standards of cleanliness and service, so it is a pleasure to hear that these aspects were satisfactory during your stay.
Regarding your comment about the drains, we have taken note and will review this detail to ensure it does not affect the experience of our future guests. We appreciate your understanding and your suggestions, which help us to continuously improve.
Once again, we thank you for your recommendation. It would be an honor to welcome you again in the future.
Response from the Quality Department
Dear Marie-Claude,
Thank you for sharing your experience with us. We are pleased to hear that you found the apartment charming and well-located for exploring the city on foot.
However, we regret that some aspects of your stay did not meet your expectations. While all our properties undergo a thorough inspection before each guest’s arrival, we acknowledge that unforeseen circumstances may occasionally arise. For this reason, our team is always available to assist with any issues or concerns, and we have a dedicated maintenance team to address any technical incidents. In this case, we regret not having had the opportunity to resolve the issues mentioned due to your decision not to address them. Ensuring a pleasant experience for our guests is always our priority, and we can only do so effectively when given the opportunity to resolve any unexpected situations that may arise.
We take your feedback seriously and will review the conditions you mentioned to prevent similar occurrences in the future. We hope that, despite these inconveniences, the rest of your stay was enjoyable, and we would love the opportunity to welcome you again under better circumstances.
Response from the Quality Department
Dear Rebecca,
Thank you for your kind feedback. We are pleased to hear that you enjoyed the apartment, its location, and the comfort it provided, as well as the ease of the check-in process.
Regarding the noise, we would like to highlight that our apartments are situated in a generally quiet area. However, given the time of year and the festive events taking place nearby, occasional exceptional noise may occur. We appreciate your understanding and will continue to strive to ensure a comfortable stay for all our guests.
We look forward to welcoming you again in the future.
Quality Department.
L´emplacement est idéal pour accéder au centre ville historique de Séville, la beauté de l´appartement et la qualité des équipements.
Installer des rideaux occultants sur le salon afin de couper la luminosité la nuit
Response from the Quality Department
Dear Antonie,
Thank you so much for your wonderful feedback. We are delighted that the location of the apartment, its beauty, and the quality of the amenities made your stay exceptional.
We also appreciate your suggestion regarding the blackout curtains in the living room. It’s a great recommendation, and we will consider this improvement to offer even more comfort to our future guests.
Thank you again for your constructive comments, and we hope to have the pleasure of welcoming you back on your next visit to Seville.
Quality Department.
Response from the Quality Department
Dear Lena,
Thank you for your wonderful feedback. We are thrilled to hear that you found the apartment efficient, well-equipped, and perfectly located for your needs. We truly appreciate your positive comments about the surrounding area as well.
We apologize for the inconvenience caused by the front door and will certainly look into it to ensure it operates more smoothly. Your comfort is very important to us, and we appreciate your understanding.
We hope to welcome you again in the future for another enjoyable stay.
Response from the Quality Department
Dear Karine,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Estimado José,
Agradecemos su comentario positivo sobre su reciente estancia con nosotros. Ha sido un placer atenderle y esperamos volver a darle la bienvenida en el futuro.
Response from the Quality Department
Estimada Tamara:
Agradecemos sinceramente sus amables comentarios sobre su reciente estancia. Nos complace saber que encontró el apartamento perfecto para disfrutar de Sevilla y que la comunicación con el anfitrión fue fluida y efectiva. Es un placer también saber que el apartamento cumplió con sus expectativas en cuanto a limpieza y ubicación. Trabajamos arduamente para asegurar que nuestros huéspedes tengan una experiencia placentera y satisfactoria. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Response from the Quality Department
Dear Cheryl,
Thank you for your kind words and for choosing to stay with us during your time in Seville. We are delighted to hear that you found the apartment’s location convenient and enjoyed the extra space, kitchen, and washing machine. It´s wonderful to know that you had a comfortable stay after your travels. We hope to welcome you back on your next visit to Seville.
Response from the Quality Department
Dear Febe,
Thank you for your feedback. We’re pleased to hear that you had a pleasant stay in Sevilla and found the apartment clean and modern. We apologize for any confusion regarding the points of contact and the recommendations provided. We will work to streamline our communication to ensure guests have a clearer point of reference. We also appreciate your input about the recommendations and will review this to better cater to diverse preferences. We’re glad you enjoyed the beautiful surroundings and the walkable attractions. We hope to have the opportunity to welcome you back in the future.
Response from the Quality Department
Dear Marco,
Thank you for your detailed and positive review. We’re delighted to hear that you had a pleasant stay and found the apartment to be spacious, clean, and well-furnished with all the amenities you needed. It’s great to know that the easy check-in process and the central location added to your experience. We appreciate your recommendation and are thrilled that we could contribute to making your stay in Seville so enjoyable. We look forward to welcoming you back in the future.
Response from the Quality Department
Dear Reka,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Marni,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Sarah,
Thank you for your fantastic review. We are thrilled to hear that you enjoyed our central location in the historic district and found it to be authentically charming. It’s wonderful to know that you appreciated the beautiful decor, comfortable modern furnishings, and well-equipped kitchen.
We are delighted that the bathrooms, with their rainwater showerheads, and the comfortable beds contributed to your enjoyable stay. We’re also pleased to hear that our keyless entry system and easily reachable host added to your convenience.
Thank you for your high recommendation. We look forward to the pleasure of hosting you again in the future.
Response from the Quality Department
Dear Marek,
Thank you for your kind review and recommendation. We´re pleased to hear that you enjoyed the perfect location for walking tours and the quiet side street. It´s great to know that you found many restaurants nearby and that the main sights were within a 15-30 minute walk. We hope to welcome you back on your next visit.
Response from the Quality Department
Dear Stefan,
Thank you for your recommendation. We´re glad to hear that you enjoyed the great location and found the apartment very nice. Your feedback is appreciated, and we hope to welcome you back again in the future.
Response from the Quality Department
Dear Fahad,
we appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Response from the Quality Department
Dear Patricia,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Nada, todo estuvo muy bien.
Response from the Quality Department
Estimado Zhaoting,
Muchas gracias por tomarse el tiempo de compartir su excelente experiencia con nosotros. Nos alegra saber que su estancia fue satisfactoria y que encontró nuestras instrucciones claras y útiles a través de WhatsApp y en nuestra página web.
Nos complace saber que el apartamento fue amplio y cómodo para su familia o grupo de amigos, permitiéndoles disfrutar de la convivencia juntos. Asimismo, nos alegra que la ubicación céntrica haya sido de su agrado.
Agradecemos sus amables palabras y nos alegra que todo haya estado a su satisfacción. Esperamos tener el placer de recibirles nuevamente en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Peter,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Estimado Javier:
Agradecemos su comentario positivo sobre nuestra opción de alojamiento en Sevilla. Nos complace saber que encontró nuestra ubicación conveniente y que apreció la disponibilidad de estacionamiento cercano con la opción de reserva de plaza. Esperamos tener el placer de recibirle nuevamente en el futuro.
Response from the Quality Department
Estimado José:
Gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Nos complace saber que nuestro alojamiento le ha parecido atractivo y bien situado. Sin embargo, nos disculpamos sinceramente por cualquier falta de limpieza que haya encontrado durante su estancia. Mantener un alto nivel de limpieza es de suma importancia para nosotros, y lamentamos cualquier inconveniente que esto pueda haberle causado. Tenga la seguridad de que nos tomamos muy en serio sus comentarios y los trataremos de inmediato con nuestro equipo de limpieza para asegurarnos de que se rectifiquen en el futuro. Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto y superar sus expectativas en todos los aspectos de su estancia.
Response from the Quality Department
Dear Yves,
Thank you so much for your wonderful review. We´re thrilled to hear that you had a great experience with us. It´s fantastic that you found our apartment conveniently located, with everything accessible on foot and a nearby bus stop for added convenience. We´re delighted that you enjoyed the amenities provided, including the coffee, shower gel, and the delightful chocolate tasting box for your welcome. Your satisfaction is our priority, and we´re pleased to hear that you would consider staying with us again. We look forward to welcoming you back for another enjoyable stay in the future.
Response from the Quality Department
Dear Janet,
Thank you for your wonderful feedback. We´re delighted to hear that you enjoyed our great location, which allowed for easy exploration of Seville´s main sites and proximity to charming cafes for breakfast. We´re pleased that you found the accommodation convenient to the Triana bridge as well. We´re also glad to know that you appreciated the option for cleaning services during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable visit to Seville.
Response from the Quality Department
Dear Liam,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Response from the Quality Department
Dear Hollie,
Thank you for sharing your experience with us. We´re thrilled to hear that you had a great time during your stay in our centrally located flat in Seville. It´s wonderful to know that you appreciated the beautiful furnishings and that our cleaning service midway through your stay added to your comfort. We hope to have the pleasure of hosting you again in the future for another memorable stay.
Todo impecable , la ubicación estupenda
Nos gusto todo
Response from the Quality Department
Estimada Sonia,
Agradecemos sinceramente sus alabanzas y nos alegra que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Brian,
Thank you for your kind review. We´re delighted to hear that you found our contemporary apartment beautiful while still preserving the classic character of Seville. It´s great to know that the location was ideal for exploring the city core and close to attractions and shops. We´re pleased that despite the busy street, the bedrooms provided a peaceful sleeping environment. We appreciate your feedback regarding the smell, we will address this situation in order to try to eradicate it once and for all. It was our pleasure to assist you with tour arrangements and provide midweek cleaning during your stay. Thank you for recommending our apartment and Genteelhomes. We look forward to welcoming you back in the future.
Response from the Quality Department
Dear Barry,
Thank you so much for your wonderful review. We´re delighted to hear that you found our small apartment suitable for two couples, with its two bathrooms and all necessary amenities. It´s fantastic to know that you enjoyed our great location, close to all the sites and local tapas bars. We take pride in maintaining cleanliness to the highest standards, and we´re pleased to hear that you found the apartment immaculately clean. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.
Response from the Quality Department
Dear 희령 엄,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Response from the Quality Department
Estimada Elena:
Agradecemos sinceramente su amable comentario. Nos complace saber que encontraron el apartamento tal como se muestra en las fotos, bonito y acogedor, y que disfrutaron de su estancia. Será un honor darles la bienvenida nuevamente si deciden regresar a Sevilla en el futuro. Su satisfacción es nuestra máxima prioridad y esperamos poder brindarles otra experiencia memorable en su próxima visita.
Response from the Quality Department
Dear Edwin,
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the great location in the center of town, making it convenient for walking to all major attractions.
We appreciate your observation and will certainly address this matter promptly to ensure a more comfortable experience for our future guests.
It´s wonderful to know that, overall, you found the apartment to be great. We value your feedback and hope to have the opportunity to host you again in the future.
Quality Department
Response from the Quality Department
Dear Irene,
Thank you for your review. We´re glad you enjoyed our centrally located yet peaceful apartment near main attractions and our amenities met your expectations. We´re delighted our staff provided helpful recommendations and assistance with bookings. We aim to offer attentive service and are pleased it contributed to your memorable stay. We look forward to welcoming you back soon.
Response from the Quality Department
Dear Jessica,
Thank you for your kind words. We´re delighted to hear that you found our house delightful. It´s wonderful to know that you enjoyed your stay. We appreciate your positive feedback, and if your future travels bring you back to the area, we would be thrilled to host you again.
Response from the Quality Department
Dear Mark,
Thank you for taking the time to leave such a positive review. We´re delighted to hear that you found the apartment well-located, clean, and modern. It´s wonderful to know that our responsiveness and assistance added to your experience. If you ever find yourself back in the area, we would be more than happy to host you again.
Response from the Quality Department
Dear Pamela,
Thank you for your recent review. We´re pleased to hear that the apartment´s size and location met your needs. However, we sincerely apologize for the odor you encountered during your stay. Despite our efforts to address the issue, we regret that we were unable to fully resolve it to your satisfaction. On some occasions, these unusual odors arise due to external agents such as the weather; nonetheless, we take your feedback seriously and have taken immediate steps to investigate and rectify the situation to prevent any future occurrences. Additionally, we apologize for the stained linens and appreciate your understanding as we promptly replaced them. Your satisfaction is our top priority, and we value your input as we strive to improve our accommodations and service. Should you return to the area, we would be grateful for the opportunity to provide you with a more enjoyable experience.
Response from the Quality Department
Dear Mary Louise,
Thank you for your positive review. We´re pleased to hear that you enjoyed our well furnished modern space in the charm of an old building. It´s great to know that our location near restaurants and nightlife, as well as its walkability to various neighborhoods, contributed to your positive experience. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.
Response from the Quality Department
Dear Katell,
Thank you for your positive review and kind words about our clean, pleasant, and well equipped accommodation. We appreciate your feedback regarding the unusual odor in the bathrooms, it´s worth noting that such odors can sometimes be weather related, nevertheless, we apologize for any inconvenience and want to assure you that we are looking into this matter. We´re pleased to know you enjoyed the central location and the comfort of our amenities. We hope to welcome you back for an even better experience in the future.
Response from the Quality Department
Dear Richard,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,
Quality Department
Great location and very comfortable decor with everything you need.
There was a bad stench from the bathroom drains which we could not alleviate during the stay.
Response from the Quality Department
Dear Jacinta,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.
We deeply regret that you experienced about odor during your stay. One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it.
Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.
We would have liked to have been made aware of this problem during your stay so that we could have provided you with an adequate response.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department
Response from the Quality Department
Dear Sky-Lee,
Thank you for choosing to stay with us and taking the time to share your experience. We´re delighted to hear that you enjoyed your stay and found the apartment cozy and stunning. Your feedback is valuable, and we apologize for any inconvenience regarding the unusual smell in the bathrooms, which may be caused by weather conditions. However, we´ll address this issues promptly to enhance our future guests´ experiences. Regarding the coffee, our goal is to make our guests´ arrival as enjoyable as possible. Therefore, the provision of coffee, sugar, salt, among other details, is a courtesy to allow our clients enjoy their first day without any concerns. We´re glad the comfortable beds and the proximity to high-quality restaurants made your stay enjoyable. We look forward to welcoming you back.
Response from the Quality Department
Dear Aparna,
Thank you for your valuable feedback. We´re pleased to hear that the apartment met your expectations and that you enjoyed its proximity to tourist spots. We apologize for any inconvenience caused by the issue in the bathrooms, and we appreciate your understanding. Weather conditions can sometimes impact odors, and we assure you that we are addressing this matter promptly. Your comfort is our priority, and we hope to have the opportunity to welcome you back for an improved experience in the future.
Response from the Quality Department
Dear David,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Dear Yoann,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Dear Jamie,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Response from the Quality Department
Dear Sonia,
Thank you sincerely for sharing your detailed feedback. We´re thrilled that our spacious, characterful accommodation met your expectations, offering tranquility and accessibility, especially with the elevator for those with reduced mobility. We´re delighted you enjoyed the proximity to the canal, diverse restaurants, and a well-stocked supermarket, providing convenience for cooking in our well-equipped space. Your positive remarks on the comfortable bed, clean and well-appointed bathroom, and ample storage space are truly appreciated. Regarding the late arrival fee, we regret any misunderstanding about it. We always try to be transparent with our guests, so the information about our late check-in policy and associated charges is readily available on our website, allowing potential guests to review it before making a reservation. While we understand your concerns, we offer a personalized check-in service to ensure a warm and welcoming arrival experience for our guests. This approach is intended to provide a more personal and hospitable touch to your stay. We´re grateful for your kind words and hope to welcome you back for another enjoyable stay.
Response from the Quality Department
Estimado Alvaro,
Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas.
Response from the Quality Department
Dear Mike,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay, and thank you for the suggestion about parking. Your remarks inspire us to continue delivering outstanding service.
Response from the Quality Department
Dear Consuelo,
Thank you for your kind words. We are delighted to hear that you had such a positive experience during your stay. It´s wonderful to know that you found the apartment clean and well-maintained, and that our rental service met your expectations. We take pride in offering a fantastic location and are thrilled that you enjoyed its proximity to various attractions and amenities. Seville is indeed a beautiful city, and we´re grateful for your appreciation of its charm and the warm hospitality of its people. We would be thrilled to welcome you back in the future.
Response from the Quality Department
Dear Supreet,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Response from the Quality Department
Dear Colleen,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced upon your arrival. Your comments are truly valuable to us, and we are committed to improving our service.
We understand that the lack of a warm welcome and timely assistance is not in line with your past positive experiences, and for that, we are deeply sorry. We aim to provide a high level of service, and it´s clear that we fell short during your stay.
Rest assured that we are addressing the issues you raised, particularly in terms of communication and organizational skills. We will work diligently to ensure that such situations do not happen again in the future.
We appreciate your kind words about the location and cleanliness of the property, and we hope you would consider giving us another opportunity to serve you in the future. We are committed to providing a more pleasant and seamless experience during your next visit. If you decide to return.
Once again, we apologize for the inconvenience you faced and thank you for your valuable feedback.
Kind regards,
Quality Department
Response from the Quality Department
Dear Anne,
We sincerely appreciate your review and feedback about the fantastic location and overall comfort of the apartment. We take cleanliness very seriously and maintain high standards in this regard, which includes regular cleaning and upkeep.
We strive to provide accurate and transparent information through our website, with photos and descriptions, to ensure guests have a clear understanding of what to expect. We are sorry to hear that your perception did not align with what you anticipated based on the images.
Your input is valuable to us, and we will certainly look into the condition of the living room rug and the upholstered pieces to make sure they meet our high standards. Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, providing an even more enjoyable stay.
Kind regards,
Quality Department
Response from the Quality Department
Dear Kathleen,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Aaron,
Thank you for taking the time to share your feedback about your recent stay with us. We´re delighted to hear that you found our apartment accurately represented, easily accessible, and appreciated our responsiveness to your messages.
The location is indeed a strong point, making it easy for guests to explore various areas of Seville within a short walk. We also take pride in the proximity to local amenities.
We apologize for any cleanliness issues you encountered, such as rubbish and clothing left behind. We hold high standards for cleanliness and tidiness and will investigate this matter further to ensure a consistent experience for all our guests.
Your feedback is valuable, and we hope you´ll consider staying with us again in the future. We will work diligently to provide you with a more seamless and pleasant experience during your next visit.
Thank you for choosing us and for sharing your observations.
Sincerely,
Quality Department
Response from the Quality Department
Dear Anne-Marie McCartan,
Thank you for sharing your experience of staying in our apartment. We´re pleased to hear that you and your fellow travelers enjoyed a comfortable stay in our apartment, located in one of the typical narrow streets that characterize central Sevilla. It´s wonderful that you explored the local atmosphere and could easily reach popular spots around the city.
We genuinely appreciate your concern about the neighbor´s dog. We take great care to maintain a pleasant and peaceful environment for our guests. Rest assured, we have already addressed the issue with the neighbor.
Your feedback is highly valued as it helps us continue to enhance the quality of our accommodations. We hope you consider staying with us again in the future and experiencing an even more enjoyable visit.
Thank you for choosing us, and we look forward to hosting you again.
Best regards,
Quality Department
Response from the Quality Department
Dear Doug,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Kind regards,
Quality Department
Response from the Quality Department
Dear Claire,
We appreciate you highlighting the central location of our apartment. It´s rewarding to know that you found our location to be a positive factor in your stay. Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Jon,
Thank you for choosing to stay at our property and for sharing your valuable feedback. We are delighted to hear that you enjoyed the great location of our apartment, as well as the convenience of having excellent tapas bars and a supermarket nearby.
We are glad to know that you had a positive experience with our property. We take pride in our high standards and are committed to providing exceptional service to our guests. Normally, we offer a personalized check-in service to ensure a warm welcome, but we understand that your experience was different on this occasion.
We apologize for any inconvenience you may have experienced with the check-in process and the initial confusion regarding the access code. Your feedback is important to us, and we will review our procedures to ensure a smoother check-in process in the future.
We appreciate your recommendation and hope that you had a memorable stay in Seville. If you decide to return to our beautiful city, we would be delighted to host you again.
Should you have any further questions or require assistance, please do not hesitate to contact us. We value your feedback as it helps us continually improve our services.
Warm regards,
Quality Department
Response from the Quality Department
Dear Liz,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
Response from the Quality Department
Dear Bhavnisha,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Dear Catherine, We´re thrilled to hear that you had a wonderful stay at our apartment and that you found our location great. Indeed, we are right in the heart of the historic center of Sevilla, just a stone´s throw away from iconic attractions like the Real Alcazar, the Cathedral, and the Metropol Parasol. Being so centrally located in this historic area means that parking can be a bit challenging at times, especially during the peak tourist season.However, we are surrounded by parking options, including public parking facilities. We hope you had a memorable time in our beautiful city, and we´d be delighted to welcome you back if you decide to visit again. Kind regards, Quality Department
Response from the Quality Department
Dear Maggie,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Katie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Diana,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
The strategic location is indeed a significant aspect of our guest experience, and it brings us great satisfaction to know that it played a role in enhancing your stay.
Your choice to stay with us and your generosity in sharing your experience mean a lot. We look forward to the privilege of welcoming you back in the near future.
Kind regards.
Quality Department Manager
Response from the Quality Department
Dear Kris,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Alicia,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Andréanne,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Claudia,
Thank you for your wonderful review! We´re glad you found the apartment comfortable and clean. We appreciate your kind words and hope to welcome you back soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Andrés,
Muchas gracias por su amable evaluación, ha sido un placer tenerlo como cliente.
Un saludo.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Claire,
Thank you for your wonderful review! We´re delighted to hear that you enjoyed the beautifully decorated apartment and its convenient location. We appreciate your kind words about Mariel´s assistance. We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear André. Thank you for your kind review. We´re glad you enjoyed your stay at our apartment. We hope to see you again if you decide to come back to our city. Best regards. Jose L.H. Campos Quality Department Manager
Response from the Quality Department
Estimada María, Su generosa retroalimentación es muy apreciada. Es alentador saber que nuestros esfuerzos han tenido un impacto positivo en usted. Esperamos tener la oportunidad de alojarle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Julie, thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kamini,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Eduardo:
Agradecemos profundamente su comentario positivo. Nos complace saber que ha valorado la ubicación céntrica y segura de nuestro apartamento. Es nuestro objetivo proporcionar la mejor experiencia a nuestros huéspedes. Esperamos tener el placer de recibirle nuevamente en el futuro.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Angèle,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Taiane,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager