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Recaredo V
Apartment

Seville · Santa Catalina

8.9 (61 valuations)


1-2
People

1
Bedroom

1
Bathroom

55 m2
Surface

About accommodation

The apartment has one bedroom with two single beds (0,90 x 2,00m each),independent bathroom, fully equipped kitchen and a beautiful living room.

The decoration and furniture have been chosen with detail, creating a cozy and relaxing atmosphere, but at the same time elegant and modern.

The apartment is located in a privileged area to visit Seville. On the one hand, crossing the Recaredo Avenue, we are in the most historic and oldest area of the center of Seville, but on the other hand, the back area is a good residential area for local people, where you can find many bars and typical restaurants of Seville, stores, foodmarkets and typical products, and of course supermarkets.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 1st Floor
Elevator Available
Fiber internet Free
Balcony Exterior views
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information


> A/SE/00422


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.

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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:



• Catering service whose menu can be consulted here


• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

8.9 (61 Valuations)

Location
9.1
Quality
8.8
Cleaning
9.2
Staff
9.3
Facilities
9.1
Recommendable
9.1

We are interested in your opinion


Our Guests’ Opinions

Paulino Pérez8
APR 2025

Michael Colombier10
APR 2025
Very nice place to stay. Access to the city center and all the sight seeing location is very easy and close. The place itself is very nice, modern, clean and comfy. It´s also about 15 minutes walking from the train station. This made it easy for us to take the train to Cordoba afterward. If you need absolute silence the street is a bit noisy but to be honest that was totally fine for us. I´ve also recommended an upgrade of one of the mattress, flipping it made the trick though Overall, great place to stay that we totally recommend!

Riho Okuda10
MAR 2025
可愛くて広くていいお部屋、いいサービス
電車の時間の関係で、チェックイン時間をかなり早めにしてもらうリクエストを、柔軟に聞いてくれて感謝しています!ワッツアップで連絡できて、返信が早くて便利でした。 ロケーションはよくて、インテリアも可愛くてゆったり。 バスルームのシャワーがしばらくするとあったかいお湯が出なくなってしまうのと、チェックインした時にシャワールームの掃除が足りないと思ったけど、チェックインを早くしてもらったからしょうがないかな。 ロケーションは、Sevilla Santa Justaにも街にも近いし、車も向かいまで来れる場所だからいいと思う。

Jelka Svetek8
MAR 2025
Beds are too soft
Response from the Quality Department

Dear Jelka,

Thank you for your feedback. We appreciate your mention regarding the comfort of the beds. We understand that the perception of comfort is a very subjective matter, and preferences regarding bed firmness can vary significantly from person to person. While some may find softer beds more comfortable, others may prefer firmer options. However, we are grateful for your input, and we take it into account as part of our ongoing efforts to improve our accommodations for all guests. We hope that, despite this, your stay was overall enjoyable. Should you have any questions or requests during future visits, please don’t hesitate to reach out to us.

Quality Department.

Sophie Godet1
FEB 2025
Surtout ne pas prendre L’appartement donnant côté rue il est extrêmement bruyant et pas du tout reposant. Il serait indispensable de doubler les fenêtres. Nous en avions loué deux et celui côté cour était en revanche très bien
Response from the Quality Department

Dear Sophie,

Thank you for choosing us for your stay in Seville. We truly appreciate your feedback and are delighted to hear that one of the apartments you selected met your expectations. Ensuring the comfort of our guests is one of our top priorities, and we are pleased that you had a positive experience with the courtyard-facing apartment.

Regarding the street-facing apartment, we regret that the noise level did not fully meet your expectations. Due to our prime location near the heart of the city, some occasional sounds from daily life in the area may be perceived. However, we understand the importance of a peaceful environment, and our windows are designed to minimize external noise as much as possible. That being said, we take your comments seriously and will review our soundproofing systems to assess any potential improvements, ensuring that our guests enjoy the level of comfort they deserve.

We sincerely appreciate your insights, as they help us continue improving our service. We would love to welcome you again in the future and offer you another enjoyable stay.

Quality Department.

Sanne de Lijster9
FEB 2025

Gisela Paola Tundis10
JAN 2025
PISO SUPER RECOMENDADO
Todo excelente. Muy buena relación precio calidad. La ubicación es perfecta para ir sin auto, cerca de todo.
La única crítica es que la alfombra de la sala no estaba seca y tenía un poco de olor a humedad
Response from the Quality Department

Estimada Gisela:

Le agradecemos sinceramente por tomarse el tiempo de compartir su experiencia con nosotros. Nos complace saber que ha disfrutado de su estancia y que aspectos como la relación calidad-precio, la ubicación y el confort general del apartamento han sido de su agrado.

Lamentamos, sin embargo, el inconveniente relacionado con la alfombra de la sala. Revisaremos este aspecto detenidamente para asegurar que no vuelva a repetirse. Su comentario es de gran utilidad para seguir mejorando nuestros estándares de calidad.

Gracias por elegirnos y esperamos tener el placer de recibirle nuevamente en el futuro y ofrecerle una estancia aún más satisfactoria.

Departamento de Calidad

Velandia Yuli10
JAN 2025
Recomendado
Muy cerca de la estación de tren. Muy lindo.

Teija Nyppeli8
JAN 2025
Super nice apartment

Álvaro Velasco Romero10
DEC 2024
Apartamento cómodo y amplio totalmente equipado.
Es un apartamento muy amplio, podría ser la vivienda principal de una persona sin problema. Cómodo y muy bien equipado, solo pasé una noche para no pensé que faltase nada. Muy recomendable si vas a pasar más de un día en Sevilla. Además a 10 min andando se puede aparcar en zona azul que es gratuita los fin de semana.
Por poner alguna pega se escucha un poco el ruido de la calle, voces y coches. No es exagerado, por la noche estaba todo tranquilo y dormí perfectamente, pero al entrar en el apartamento por la tarde pensaba que había ventanas abiertas.
Response from the Quality Department

Estimado Álvaro:

Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que disfrutó de su estancia y que encontró el apartamento cómodo, amplio y bien equipado. También agradecemos que destaque la ubicación y la facilidad de aparcamiento cercana, especialmente los fines de semana.

Respecto al ruido que menciona, lamentamos cualquier inconveniente que esto haya podido causarle. Aunque las ventanas cuentan con aislamiento acústico, ciertos ruidos pueden percibirse dependiendo de la actividad en la calle y la hora del día. Agradecemos su observación y revisaremos el sistema de insonorización para garantizar que cumple con nuestros estándares.

Nos alegra saber que, a pesar de este detalle, su descanso fue placentero y que recomendaría nuestro alojamiento. Será un placer recibirle nuevamente en su próxima visita a Sevilla.

Departamento de Calidad.

EDILSON GAMA DOS SANTOS8
DEC 2024
Ótima acomodação em Sevilla
O apartamento fica muito bem localizado (com caminhadas de 10 a 15 min se chega a maioria dos pontos turísticos). O acesso ao prédio e ao apartamento com códigos foi bem prático. Foi possível fazer o checkin antes do horário. Os móveis e utensílios eram novos.
A sala é pequena e o sofá-cama ocupa todo os espaço no modo cama. O sofá-cama também não é muito confortável para dormir. Não havia local para secar as toalhas de banho.
Response from the Quality Department

Dear Edilson,

Thank you for your feedback. We are glad to hear that you appreciated the apartment´s excellent location, the ease of access with the codes, and the opportunity to check in early. We are also pleased that you found the furniture and amenities to be new and functional.

Regarding the comfort of the sofa bed, we understand that comfort is subjective, and what works for one guest may not work for another. Nevertheless, we will review this aspect to ensure the best possible experience for our future guests. Additionally, we will consider your feedback about providing a place to dry bath towels.

Thank you once again for sharing your thoughts, and we hope to welcome you again in the future.

Quality Department.

Francisco Pablo Miguel Martín10
DEC 2024
Nuevo y muy limpio
La ubicación, todo estaba nuevo y muy limpio.
La cama, eran dos camas individuales juntas pero a la menor se separaban y te podías colar por el hueco. Las almohadas eran demasiado finas tuve que usar los cojines del sofá como almohada.
Response from the Quality Department

Estimado Francisco:

Gracias por compartir su opinión. Nos complace saber que destacó la limpieza y la ubicación como aspectos positivos de su estancia. Sin embargo, lamentamos que la cama no haya cumplido con sus expectativas. La configuración de camas individuales juntas es una opción común en algunos de nuestros apartamentos y se especifica claramente en las características del mismo. Aun así, entendemos que puede no ser lo ideal para todos los huéspedes. Apreciamos su comentario y tomaremos nota para evaluar posibles mejoras en este aspecto.

Asimismo, lamentamos que las almohadas no fueran de su agrado. La percepción del confort puede ser subjetiva, pero revisaremos este detalle para ofrecer una mejor experiencia en futuras estancias.

Esperamos poder recibirle nuevamente y brindarle una estancia completamente satisfactoria.

Departamento de Calidad.

Agnieszka Siwicka9
NOV 2024
Perfect base to discover Seville
Nice and cozy apartment in an excellent location 15 min walking from the historic city center, the Alcazar and also the train station. Lots of good tapas places around and lovely streets to discover. Great base for a short stay while discovering the beauty od Seville!
The only downside is that it’s located next to a busy street so you can hear some noise from the cars in the night, recommend taking ear plugs.
Response from the Quality Department

Dear Agnieszka,

Thank you for sharing your feedback. We are delighted to hear that you found the apartment cozy and in an excellent location, with easy access to Seville´s historic center, the Alcazar, and the train station. We´re glad you were able to enjoy the nearby tapas spots and lovely streets during your stay.

We regret that the noise from the street affected your experience. Please know that we have taken note of your comment and will consider improvements to the soundproofing system to enhance the comfort of future guests.

We hope you had an enjoyable stay, and we would be happy to welcome you back on your next visit to Seville.

Quality Department

Vladimir Katalenić10
NOV 2024
We felt like home!
Location is very good.Everything nearby.
The carpet was not cleaned.
Response from the Quality Department

Dear Vlado,

Thank you for sharing your feedback with us. We’re delighted to hear that you felt at home and enjoyed the excellent location with everything nearby.

We sincerely apologize for the condition of the carpet. Cleanliness is extremely important to us, and we will address this matter immediately with our cleaning team to ensure it does not happen again.

Your comments are greatly appreciated, as they help us continue to improve. We hope to have the pleasure of welcoming you back in the future and providing you with an even better experience.

Quality Department.

Barbara Behm5
NOV 2024
Schöne Wohnung, praktische Lage, aber es muss dringend in den Lärmschutz investiert werden. Neue Fenster müssen eingebau
Die Ausstattung war super, die Wohnung sehr sauber und der Weg in die Altstadt und zu allen wichtigen Sehenswürdigkeiten nicht weit.
Es war viel zu laut! Die Wohnung liegt direkt an einer viel befahrenen Straße und die Fenster sind überhaupt nicht lärmgedaemmt! Ob das Fenster geschlossen oder geöffnet war, lief praktisch auf das Gleiche hinaus. Der Verkehrslärm hielt Tag und Nacht an, ich hatte das Gefühl, dass die Autos direkt über das Kopfkissen fahren.
Response from the Quality Department

Dear Barbara,

Thank you for your feedback. We are pleased to hear that you appreciated the apartment´s cleanliness, equipment, and convenient location.

We deeply regret that the noise from the street affected your stay. We understand how important a quiet environment is for a pleasant experience. Please accept our sincere apologies for this inconvenience. We will review the soundproofing of the windows and take the necessary steps to improve it for the comfort of our future guests.

We value your comments and will work on this issue to ensure that your concerns are addressed. We hope to have the opportunity to welcome you again in the future, with a more comfortable and quiet stay.

Quality Department.

Tímea Kunszt10
OCT 2024
Review without any comments.

ANA HERRERO DE LA TORRE9
OCT 2024
Balanced
The location and the facilities
The lack of lockers
Response from the Quality Department

Dear Ana,

Thank you for your feedback. We are pleased to hear that you found the location and facilities to your satisfaction. We understand the importance of having secure storage for luggage. As we do not have a physical reception in the building, we are unable to provide lockers. However, we are pleased to inform you that our company offers a luggage pick-up and storage service for all guests who require it, for a small fee. We hope this alternative proves convenient in meeting the needs of our future guests and ensuring a more pleasant stay. We look forward to welcoming you again in the future.

Quality Department

Catalin Razvan Dragne10
AUG 2024
Review without any comments.

Jamal Belbakkari10
AUG 2024
Loved it!
A very comfortable appartment in a beautiful location. Almost with everything in walking distance. Definitely our 1st choice for the next holiday in Seville
Response from the Quality Department

Dear Jamal,

Thank you for your wonderful feedback. We are thrilled to hear that you found the apartment comfortable and appreciated its beautiful location. It’s great to know that its proximity to key attractions made your stay enjoyable.

We look forward to being your first choice for your next holiday in Seville. Thank you once again for your kind words.

Quality Department.

Samira Chtioui10
AUG 2024
c etait agreable merci

Anna Gugole9
JUL 2024
Ci siamo trovati bene, 15 minuti a piedi dalla cattedrale. Facendo le stradine ci sono tantissimi ristoranti, bar… c’è a
Pulita, presenti tutti gli elettrodomestici, abbiamo apprezzato la macchina de caffè con le capsule..
Tutto ok
Response from the Quality Department

Dear Anna,

Thank you for your positive review. We are delighted to hear that you enjoyed our location, just a 15-minute walk from the cathedral, surrounded by numerous restaurants and bars along the quaint streets. We are pleased that the apartment was clean and equipped with all necessary appliances. It´s wonderful to know that you appreciated the coffee machine with capsules. Thank you again for your positive feedback. We look forward to welcoming you back in the future.

Quality Department.

María del Carmen Luis González10
JUN 2024
Muy recomendable
Alojamiento completamente equipado, decorado con mucho gusto. Muy acogedor y muy limpio. Perfecto para pasar unos días.
Está en una vía principal y por la noche se oye un poco el ruido de los coches, aunque realmente no fue mucha molestia.
Response from the Quality Department

Estimada María del Carmen:

Agradecemos sinceramente su reseña y nos complace saber que su estancia en nuestro alojamiento fue de su agrado. Nos alegra que haya encontrado nuestro alojamiento completamente equipado, decorado con gusto, acogedor y limpio.

Entendemos también su observación respecto al ruido. Le pedimos disculpas por cualquier inconveniente ocasionado. Nos gustaría informarle que estamos trabajando activamente en la mejora de la insonorización del edificio para asegurar que futuras estancias sean aún más placenteras.

Gracias por recomendar nuestro alojamiento. Esperamos tener el placer de recibirle nuevamente en el futuro y ofrecerle una experiencia aún mejor.

Departamento de Calidad

Sebastian Fuentes10
JUN 2024
Espectacular la comodidad, la decoración y moderno
Response from the Quality Department

Estimado Sebastian:

Agradecemos sinceramente su comentario. Nos alegra saber que encontró espectacular la comodidad, la decoración y la modernidad de nuestro alojamiento.

Trabajamos arduamente para ofrecer a nuestros huéspedes una experiencia única y confortable, y su satisfacción es nuestra mayor recompensa.

Esperamos tener el placer de recibirle nuevamente en el futuro.

Departamento de Calidad.

Sweta Kajaria10
JUN 2024
Very good place
kitchen
the sofa cum bed in hall was not very comforatble to sleep in
Response from the Quality Department

Dear Sweta,

Thank you for your feedback. We are glad to hear that you found our place to be very good, particularly appreciating the kitchen facilities.

Regarding your comment about the sofa, we understand that comfort preferences can vary among individuals. Your feedback is valuable to us, and we will certainly take it into consideration as we continuously strive to ensure that all aspects of our accommodations meet the expectations of our guests.

We appreciate your input and look forward to welcoming you back for an even better experience in the future.

Quality Department

Lucrezia Leonardi9
JUN 2024
Review without any comments.

Isabel Gomes8
JUN 2024
everything great! location, clean, comfortable.
a bit of noise...
Response from the Quality Department

Dear Isabel,

Thank you very much for your kind feedback. We are delighted to hear that you found the location, cleanliness, and comfort of our accommodation to be excellent.

We acknowledge your comment regarding the noise, which can sometimes be more pronounced depending on the time of year or local festivities. Rest assured, we have taken note of your feedback and will consider any necessary improvements to ensure the comfort of our guests.

Thank you once again for your valuable input. We look forward to welcoming you back in the future and providing you with an even more pleasant stay.

Quality Department.

ANA CLÁUDIA BRITO VIANA10
MAY 2024
Incrível
Instalações confortáveis e excelente localização
Response from the Quality Department

Dear Ana Claudia,

Thank you sincerely for your review. We are delighted to hear that you found our facilities comfortable and appreciated our excellent location. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.

Quality Department.

DONA BENADOF9
MAY 2024
Excelente precio calidad y excelente ubicación
Muy bien ubicado , departamento Completamente implementado , supermercado cruzando la calle ,excelente precio calidad .
Prendí el Aire acondicionado por el calor , 30 grados , y a las pocas horas de prendido comienza a botar agua en cantidad importante .
Response from the Quality Department

Estimada Dona:

agradecemos sinceramente su amable reseña y nos complace saber que disfrutó de su estancia en nuestro departamento. Nos alegra que haya encontrado nuestra ubicación conveniente y que el departamento estuviera completamente equipado para su comodidad.

Lamentamos profundamente los inconvenientes que experimentó con el aire acondicionado. Su comodidad es nuestra máxima prioridad, y hemos tomado nota de este problema para abordarlo de manera inmediata con nuestro equipo de mantenimiento. Nos disculpamos por cualquier molestia que esto haya causado durante su estancia.

Valoramos enormemente su retroalimentación, ya que nos ayuda a mejorar continuamente nuestros servicios. Nos alegra saber que a pesar del pequeño incidente mencionado ha podido disfrutar de su estancia. Esperamos tener el privilegio de recibirla nuevamente en el futuro y brindarle una experiencia aún más placentera.

Departamento de Calidad.

Alberto Sueiro8
APR 2024
Review without any comments.

Donatella Rabacchi8
MAR 2024
Posizione vicino a tutti i servizi e le indicazioni segnalate dal locatore
Il divano letto
Response from the Quality Department

Dear Donatella,

Thank you for your feedback. We´re pleased to hear that you found our location convenient, with easy access to all services, and that you appreciated the directions provided by the lessor. We apologize for any inconvenience caused by the sofa bed. Your feedback is important to us, and we´ll make sure to address this issue promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back again soon.

Quality Department.

Emil Schano6
MAR 2024
The Apartment was facing the street which is used for over 24 hours and it was incredibly loud. You can hear the noise even through the shutters and the window closed. It was also endlessly loud in the evening and at night.
Response from the Quality Department

Dear Emil,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience caused by the noise from the city´s daily life during your stay. It´s worth noting that the intensity of street noise can vary throughout the year, and unfortunately, it seems that your stay coincided with a period of heightened activity. We regret that this affected your comfort and rest. We will review and take measures to address this issue and ensure the rest of our future guests.

We truly appreciate your understanding and patience in this matter. Should you choose to stay with us again in the future, we will do our utmost to ensure a quieter and more enjoyable experience for you.

Quality Department.

Mariia Molchanova8
MAR 2024
Review without any comments.

Jair Gutierrez Abreu9
JAN 2024
Genial, buen balance calidad precio.
Response from the Quality Department

Estimado Jair,

Agradecemos profundamente su amable comentario. Nos complace saber que su experiencia fue excelente y que encontró un equilibrio favorable entre calidad y precio. Su elección de alojarse con nosotros es muy apreciada. Gracias nuevamente por su preferencia, y esperamos tener el honor de recibirle de nuevo en el futuro.

Departamento de Calidad

María Eugenia Rangel Sánchez10
JAN 2024
Impecable
Really very delighted with the accommodation, nothing special, everything very clean, more than expectations, felt at home, very attentive staff
Response from the Quality Department

Dear Maria Eugenia,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Klaudia Piwková8
JAN 2024
Review without any comments.

Alejandro Escoto García9
DEC 2023
Review without any comments.

Carmen Ortega Martin10
DEC 2023
Excelente, me encantó. Muy cerca del centro, fácil aparcamiento por los alrededores.
Response from the Quality Department

Estimada Carmen,
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Saludos cordiales,
Departamento de Calidad

Chantal van Rooyen10
NOV 2023
Amazing space, so clean, and exactly like the pictures shown on the listing, and staff super helpful and always assisting in places to site see as well.
Response from the Quality Department

Dear Chantal,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department

damian jimenez7
NOV 2023
Bastante nuevo todo y buena ubicación.
Mucho ruido de los vehículos.
Response from the Quality Department

Estimado Damián,

Agradecemos sinceramente sus comentarios sobre su reciente estancia. Es maravilloso saber que la propiedad le pareció nueva y bien ubicada. Sin embargo, lamentamos profundamente las molestias causadas por el ruido de los vehículos. Entendemos la importancia de un entorno tranquilo para nuestros huéspedes y estudiaremos posibles medidas para mitigar las molestias del tráfico. Su opinión es muy valiosa y nos comprometemos a mejorar continuamente la experiencia de nuestros huéspedes. Su comodidad y satisfacción son nuestras prioridades, y esperamos volver a darle la bienvenida de nuevo en el futuro.

Saludos cordiales,
Departamento de Calidad.

Cristine Evar8
NOV 2023
Fantastic location to reach the center and the monuments to visit. Bars and clubs near the house.
Nothing
Response from the Quality Department

Dear Clapag,

Thank you for your wonderful review. We´re delighted to hear that you found our location fantastic. It´s awesome that you had the opportunity to explore the area with its many attractions and savor the delights of the amazing restaurants. We look forward to welcoming you back for more memorable experiences.

Quality Department.

Beate Garthmann-Cordes10
OCT 2023
Wir waren 9 Nächte in Sevilla und haben uns von Anfang an sehr wohl gefühlt. Die Wohnung ist sehr geschmackvoll und gemütlich eingerichtet. Die Ausstattung ist super, die Küche top ausgestattet. Die Betten sind sehr bequem, das Badezimmer modern mit sehr guter Dusche. Es gibt drei große Fenster mit sehr kleinem Balkon, aber trotzdem schön um mal rauszugehen. Man konnte viele Sehenswürdigkeiten zu Fuß erreichen. Ein kleines Manko ist die Lautstärke der Straße und auch die Kirche gegenüber nervt etwas. Trotzdem würden wir jederzeit wieder dort wohnen, weil die Wohnung einem das Gefühl gibt, in der Fremde zuhause zu sein. Esther ist eine tolle Gastgeberin, sie und ihr Team waren stets erreichbar und es gab schnelle Rückmeldungen. Wir kommen gerne wieder.
Response from the Quality Department

Dear Beate, Thank you for your positive feedback. It´s gratifying to know that you appreciated the facilities of our appartment. While we regret the punctual street noise, we appreciate your understanding and are grateful that you would choose to stay with us again. Our team are thankful for your praise, and we´re glad to hear that the communication was consistently prompt and efficient. We look forward to welcoming you back in the future.

Quality Department

Raul Dominguez8
OCT 2023
Recomendable para visitar Sevilla.
La ubicación por su proximidad al centro y la cercanía a todos los servicios, también el tener concertado el garaje muy próximo al apartamento, y también la limpieza.
Un poco ruidoso por las noches, la calle Recaredo pasan muchos coches.
Response from the Quality Department

Estimado Raul,
Agradecemos sinceramente que haya compartido su experiencia en nuestro apartamento y nos alegra saber que lo recomienda para visitar Sevilla.

Nuestra ubicación céntrica es, sin duda, una de las características más destacadas de nuestro apartamento, lo que permite a nuestros huéspedes disfrutar de la proximidad al centro de la ciudad y acceder a todos los servicios de manera conveniente. Además, estamos encantados de saber que encontró útil el garaje cercano al apartamento y que quedó satisfecho con la limpieza.

En cuanto al ruido por las noches en la calle Recaredo, tomamos su observación en serio y estamos comprometidos en revisar y, si es necesario, mejorar la insonorización del apartamento. Nuestro objetivo es asegurar que nuestros huéspedes disfruten de una estancia tranquila y placentera.

Agradecemos su retroalimentación y esperamos que considere alojarse con nosotros nuevamente en el futuro. Gracias por elegirnos y por compartir sus observaciones.

Atentamente,

Departamento de Calidad

Benjamin Carrola10
AUG 2023
Super logement spacieux avec tous commodités pour une familles de 4
Response from the Quality Department

Dear Benajmin,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,

Quality Department

Angela Sriram10
JUN 2023
The lobby area: 1. Not attractive A. Rug had ragged edges B. Floor was not kept clean C. Collection of black insect above door. The apartment made for a delightful stay. It was spotless and beautiful.
Response from the Quality Department

Dear Angela.
Thank you for your feedback. We apologize for the issues you encountered in the lobby area. We appreciate your positive comments about the apartment and your delightful stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Anastasiia Morhoslip10
MAY 2023
Excellent apartment in the central part of the city. The main attractions are within walking distance (10-20 minutes). Everything like on the photos. Very nice, helpful manager. Compliments like coffee, water, olive oil, good quality cosmetics. The only, but significant, minus is the rather strong noise from the street, which, however, is not the fault of the owners.
Response from the Quality Department

Dear Anastasiia, thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Jose L.H. Campos
Quality Department Manager

Thore Müller8
MAY 2023
The apartment was super clean and we would totally recommend it for a stay as a tourist.
Response from the Quality Department

Dear Thore. Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us. : Jose L.H. Campos. Quality Department Manager.

Emma Barakovac10
MAY 2023
We had a wonderful stay! The apartment was perfect for 3 people with one person on the double sofa bed. The apartment was really clean and excellently located! Esther also kindly shared some amazing recommendations of where to eat/drink which we loved! Sharing a few of our best spots below: > Bodega morales (lunch tapas) > Salmedina (seafood dinner) > Pure Vida Terezza (afternoon drinks) > LA CARBONARIA - Flamenco (authentic/good food) > Castizo (upscale tapas dinner) > Barrabar de Tirana (market tapas lunch, great croquettes) Enjoy!!
Response from the Quality Department

Dear Emma,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. Thank you for the reccommendation. Surely future guests will find them most useful. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.

Jose L.H. Campos
Quality Department Manager

Jenny Rodríguez8
APR 2023
el general estaba bien, lugar céntrico para pedir Uber o Cabify
no hacen servicio de limpieza durante la estancia, no reponen toallas ni artículos de aseo personal, fuimos por 4 días, 4 amigas y pusieron para dos personas por dos días, conclusión terminamos comprando.
Response from the Quality Department

Estimada Jenny:
Ante todo agradecerle por elegir nuestro alojamiento y por evaluarnos. Nos agrada saber que disfrutó de la ubicación para poder visitar la ciudad. En nuestros apartamentos turísticos, contamos con servicio de reposición de toallas y amenities gratuitos para estancias de seis noches o más. Si desea contratar algún servicio extra en el futuro, no dude en contactar con nosotros y estaremos encantados de atenderle.
Gracias de nuevo, esperamos recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Mary Lazarova9
APR 2023
Review without any comments.

Lourdes Olivares10
APR 2023
Excelente presentación y ubicación, el piso tiene todo lo necesario fuimos 4 personas y nos quedó un poco justa pero nada a lo que uno no se pueda acomodar, las camas muy cómodas
Response from the Quality Department

Estimada Lourdes:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Rosario Gutierrez Romero8
JAN 2023
Review without any comments.

Svetlana Pokrovskaya6
JAN 2023
Location - all attractions within walking distance. They put two baby cots, which is a big plus.
Bad soundproofing. If the windows of the apartment face the street, then you can’t count on silence at night. Staff. They waited for the manager with children and luggage on the street in front of the door for 30 minutes, although they warned the exact time of their arrival 2 hours in advance. A Spanish family found itself in the same situation with us. When checking in, the bed was not made, there was no toilet paper, towels, etc. The manager explained that they did not have time to do the laundry. 40 minutes later the maid came and brought everything.
Response from the Quality Department

Dear Svetlana,
Our guests´ comments provide us with an opportunity to see our apartment through their eyes giving us insight into any service that may have room for improvement to enhance our future guests´ stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the apartment.

We regret your disappointment for being unable to check in upon your arrival. At Genteel Home we offer a flexible check-in and we always do our utmost to make sure our guests can check in as soon as they arrive, regardless of the time of the day. Unfortunately during periods of high occupancy there may be some delays as our check in staff must walk between apartments throughout the city to welcome guests. Nevertheles, we understand and apologize for the wait.
Moreover, we depend on an external laundry company that deliver us with clean linens everyday -the reason why the apartment was missing a few items upon your arrival was due to New Year´s bank holidays and the consequent delay.
Finally, being the apartment located in the city centre and having windows facing the street, there may be some inevitable typical noises from the city.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.


Jose L.H. Campos
Quality Department Manager

willem wattel8
DEC 2022
Review without any comments.

Cláudia Alvarez10
DEC 2022
Review without any comments.

Emily Whebbe10
NOV 2022
I chose this apartment for its proximity to the eye clinic where I was having laser eye correction surgery, but it actually would be great for exploring old town Seville as well. The apartment was very clean and comfortable, especially after my surgery. The building has been redone for touristic apartments and it was modernized and clean. The beds were a bit soft but brand new. The heat/ac units worked very well and the apartment was well appointed for everything I needed. The shower was brilliant and there was plenty of hot water. The extras like the dishwasher, induction top, and clothes washing machine were a nice touches as well. My only complaint was the street could be quite loud as it’s a busy thoroughfare. It was December while I visited but this could be bothersome in the summer when you might want the 3 balcony doors open. It was quite quiet at night however so if you’re touristing all day the noise wouldn’t be a big deal. Overall would stay again!
Response from the Quality Department

Dear Emily,
We are flattered by this wonderful reviw of our apartment. We are very happy that it covered all your necessities to recover after your surgery. Thank you as well for the remarks about the area and the surroundings. We look forward to welcome you again very soon.

Jose L.H. Campos
Quality Department Manager

Jane Smith10
NOV 2022
We stayed in Seville for four nights and found the Genteel Homes accommodation to be stylish, modern, comfortable and clean. Perfect for a two people. It is well placed in terms of location and we walked absolutely everywhere. Everything to do with booking, checking in and general communication was quick, efficient and helpful.
Response from the Quality Department

Dear Jane, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed. Thank you for your praising review. We hope to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Inna10
SEP 2022
Review without any comments.

Mabel10
SEP 2022
El Apartamento precioso y muy bien ubicado
Response from the Quality Department

Muchas gracias por sus comentarios y por tomarse un momento para destacar la belleza y la ubicación de nuestro apartamento. Esperamos poder servirle de nuevo pronto.

Aija T.
Departamento de Calidad

Nico9.6
FEB 2022
fantastisch
uitstekende ligging - alle comfort
de kamers aan de straatkant hebben wel te kampen met geluid ondanks de rolluiken- vraag een kamer achteraan indien mogelijk
Response from the Quality Department

Dear Nico, thank you very much your kind feedback. We are delighted that our superior location was a highlight of your stay, in addition to the comfort of the apartment.

It has been a pleasure for us to assist you during the stay in Seville and we look forward to serving you again soon.

Aija Teilane
Quality Department

Anton10
JAN 2022
Чудесная светлая квартира с новым ремонтом. На кухне есть все необходимое для готовки, включая духовку и посудомоечную машинку. Кондиционеры прекрасно справляются с обогревом, что важно зимой. Достопримечательности, парки и супермаркеты в пешей доступности. Чистый закрытый подъезд. Есть лифт.
Сильно слышно шум от машин на проспекте.
Response from the Quality Department

We would like to thank you for the lovely review you shared following your recent stay in our apartment and we are delighted to read that we were able to match your holiday expectations.
We hope to see you again in the future.

Aija Teilane
Quality Department

Oren Klichevsky7.9
DEC 2021
Review without any comments.

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