L’appartement se compose d’une chambre avec deux lits de 0,90 x 2,00 chacun, d’une salle de bain séparée, d’une cuisine entièrement équipée et d’un beau salon avec un canapé-lit de 1,40 x 1,90.
La décoration et le mobilier ont été spécialement soignés, créant une atmosphère chaleureuse et relaxante, mais en même temps élégante et moderne.
Voir sur la carte
Réponse du service qualité
Estimado Jair,
Agradecemos profundamente su amable comentario. Nos complace saber que su experiencia fue excelente y que encontró un equilibrio favorable entre calidad y precio. Su elección de alojarse con nosotros es muy apreciada. Gracias nuevamente por su preferencia, y esperamos tener el honor de recibirle de nuevo en el futuro.
Departamento de Calidad
Really very delighted with the accommodation, nothing special, everything very clean, more than expectations, felt at home, very attentive staff
Réponse du service qualité
Dear Maria Eugenia,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Estimada Carmen,
Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Chantal,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Mucho ruido de los vehículos.
Réponse du service qualité
Estimado Damián,
Agradecemos sinceramente sus comentarios sobre su reciente estancia. Es maravilloso saber que la propiedad le pareció nueva y bien ubicada. Sin embargo, lamentamos profundamente las molestias causadas por el ruido de los vehículos. Entendemos la importancia de un entorno tranquilo para nuestros huéspedes y estudiaremos posibles medidas para mitigar las molestias del tráfico. Su opinión es muy valiosa y nos comprometemos a mejorar continuamente la experiencia de nuestros huéspedes. Su comodidad y satisfacción son nuestras prioridades, y esperamos volver a darle la bienvenida de nuevo en el futuro.
Saludos cordiales,
Departamento de Calidad.
Nothing
Réponse du service qualité
Dear Clapag,
Thank you for your wonderful review. We´re delighted to hear that you found our location fantastic. It´s awesome that you had the opportunity to explore the area with its many attractions and savor the delights of the amazing restaurants. We look forward to welcoming you back for more memorable experiences.
Quality Department.
Réponse du service qualité
Dear Beate, Thank you for your positive feedback. It´s gratifying to know that you appreciated the facilities of our appartment. While we regret the punctual street noise, we appreciate your understanding and are grateful that you would choose to stay with us again. Our team are thankful for your praise, and we´re glad to hear that the communication was consistently prompt and efficient. We look forward to welcoming you back in the future.
Quality Department
La ubicación por su proximidad al centro y la cercanía a todos los servicios, también el tener concertado el garaje muy próximo al apartamento, y también la limpieza.
Un poco ruidoso por las noches, la calle Recaredo pasan muchos coches.
Réponse du service qualité
Estimado Raul,
Agradecemos sinceramente que haya compartido su experiencia en nuestro apartamento y nos alegra saber que lo recomienda para visitar Sevilla.
Nuestra ubicación céntrica es, sin duda, una de las características más destacadas de nuestro apartamento, lo que permite a nuestros huéspedes disfrutar de la proximidad al centro de la ciudad y acceder a todos los servicios de manera conveniente. Además, estamos encantados de saber que encontró útil el garaje cercano al apartamento y que quedó satisfecho con la limpieza.
En cuanto al ruido por las noches en la calle Recaredo, tomamos su observación en serio y estamos comprometidos en revisar y, si es necesario, mejorar la insonorización del apartamento. Nuestro objetivo es asegurar que nuestros huéspedes disfruten de una estancia tranquila y placentera.
Agradecemos su retroalimentación y esperamos que considere alojarse con nosotros nuevamente en el futuro. Gracias por elegirnos y por compartir sus observaciones.
Atentamente,
Departamento de Calidad
Réponse du service qualité
Dear Benajmin,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department
Réponse du service qualité
Dear Angela.
Thank you for your feedback. We apologize for the issues you encountered in the lobby area. We appreciate your positive comments about the apartment and your delightful stay.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Anastasiia, thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Thore. Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us. : Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Emma,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. Thank you for the reccommendation. Surely future guests will find them most useful. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
no hacen servicio de limpieza durante la estancia, no reponen toallas ni artículos de aseo personal, fuimos por 4 días, 4 amigas y pusieron para dos personas por dos días, conclusión terminamos comprando.
Réponse du service qualité
Estimada Jenny:
Ante todo agradecerle por elegir nuestro alojamiento y por evaluarnos. Nos agrada saber que disfrutó de la ubicación para poder visitar la ciudad. En nuestros apartamentos turísticos, contamos con servicio de reposición de toallas y amenities gratuitos para estancias de seis noches o más. Si desea contratar algún servicio extra en el futuro, no dude en contactar con nosotros y estaremos encantados de atenderle.
Gracias de nuevo, esperamos recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Lourdes:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Bad soundproofing. If the windows of the apartment face the street, then you can’t count on silence at night. Staff. They waited for the manager with children and luggage on the street in front of the door for 30 minutes, although they warned the exact time of their arrival 2 hours in advance. A Spanish family found itself in the same situation with us. When checking in, the bed was not made, there was no toilet paper, towels, etc. The manager explained that they did not have time to do the laundry. 40 minutes later the maid came and brought everything.
Réponse du service qualité
Dear Svetlana,
Our guests´ comments provide us with an opportunity to see our apartment through their eyes giving us insight into any service that may have room for improvement to enhance our future guests´ stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the apartment.
We regret your disappointment for being unable to check in upon your arrival. At Genteel Home we offer a flexible check-in and we always do our utmost to make sure our guests can check in as soon as they arrive, regardless of the time of the day. Unfortunately during periods of high occupancy there may be some delays as our check in staff must walk between apartments throughout the city to welcome guests. Nevertheles, we understand and apologize for the wait.
Moreover, we depend on an external laundry company that deliver us with clean linens everyday -the reason why the apartment was missing a few items upon your arrival was due to New Year´s bank holidays and the consequent delay.
Finally, being the apartment located in the city centre and having windows facing the street, there may be some inevitable typical noises from the city.
Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Emily,
We are flattered by this wonderful reviw of our apartment. We are very happy that it covered all your necessities to recover after your surgery. Thank you as well for the remarks about the area and the surroundings. We look forward to welcome you again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jane, We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed. Thank you for your praising review. We hope to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Muchas gracias por sus comentarios y por tomarse un momento para destacar la belleza y la ubicación de nuestro apartamento. Esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
uitstekende ligging - alle comfort
de kamers aan de straatkant hebben wel te kampen met geluid ondanks de rolluiken- vraag een kamer achteraan indien mogelijk
Réponse du service qualité
Dear Nico, thank you very much your kind feedback. We are delighted that our superior location was a highlight of your stay, in addition to the comfort of the apartment.
It has been a pleasure for us to assist you during the stay in Seville and we look forward to serving you again soon.
Aija Teilane
Quality Department
Сильно слышно шум от машин на проспекте.
Réponse du service qualité
We would like to thank you for the lovely review you shared following your recent stay in our apartment and we are delighted to read that we were able to match your holiday expectations.
We hope to see you again in the future.
Aija Teilane
Quality Department