Magnificent two-bedroom apartment located in a privileged location in Seville, in front of the Cathedral and the Giralda, on Avenida de la Constitucion. It’s the ideal place for a luxurious stay on your visit to the city.
From the entrance of the apartment we access the living-dining room and a corridor located to the right that communicates directly with the kitchen, modern and functional, equipped with everything necessary and furnished with quality furniture. From this area there is an access to the first room, which has a double bed of 1.50 x 1.90 m, a dressing room and a complete bathroom with shower. Both areas have privileged views of the Giralda and the Cathedral.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Constitución II Apartment
from to
Perfect property for the 4 of us . Super location right in the city centre . Clean , modern and well equipped with all mod cons . Definitely recommend.
Response from the Quality Department
Dear Annabel,
Thank you for your wonderful review. We’re so pleased to hear that you enjoyed your stay and the apartment’s central location. It’s great to know that the nearby bars and restaurants added to your experience. We would be delighted to welcome you back in the future.
La mejor ubicación posible. Gran vista a la Giralda.
Right downstairs are some of Seville’s must-visit landmarks, just a few steps away from the Royal Alcázar and the cathedral. There’s a Starbucks downstairs where you can grab a simple breakfast. The room is modern, clean, and fully equipped. The kitchen has a row of windows directly overlooking the cathedral—absolutely stunning! The view alone is worth a stay. Sol, who welcomed me, was incredibly warm, sincere, and also very beautiful. Everything was perfect, and I will definitely stay here again.
None
La ubicación era fantástica, 5 ⭐ servicio al cliente
Todo. La propiedad es limpia, espaciosa y está cerca de todas las atracciones, tiendas y restaurantes.
Nada
Excelente ubicación Excelente vista Super limpio y arreglado Muy seguro Cerca de todo lo turístico de Sevilla Uno de los mejores departamentos que he rentado en relación valor- precio
No hay nada que no me gurara
Ubicación perfecta con una vista increíble. Viajábamos con un niño de 2 años que se sintió genial.
주소이름과 일치하는 팻말을 도입하면 좋을거 같아요
Response from the Quality Department
Dear Jinhee,
Thank you for your feedback. We´re glad to hear that you found the location of the apartment to be good.
We regret the inconvenience you experienced in locating the property. We would like to highlight that we provide the full address in the booking confirmation and via WhatsApp to avoid confusion. However, we appreciate your suggestion about adding a sign with the address name, and we will certainly consider it to make the arrival experience easier for future guests. Nevertheless, we hope that the difficulty of finding the apartment upon arrival was somewhat offset by its location in the heart of the city, just steps away from iconic landmarks like the Cathedral, Giralda, and Alcazar, as well as other attractions.
We hope that the location made up for any initial inconveniences, and we would be happy to welcome you back in the future.
Quality Department.
The location was supreme, it’s next to the cathedral in the center of old town. We were able to walk everywhere we needed to go. We loved how the home felt inside, and it was very secure. We enjoyed the hospitality of property management team. They communicated with us frequently via WhatsApp and provided an extensive list of shops, restaurant recommendations and attractions for us to explore upon our arrival. We truly felt like we were treated like special guests. Much appreciated!
The master bedroom door couldn’t close due to uneven floor. The shower was leaking in the 2nd bedroom.
Response from the Quality Department
Dear Cheryl,
Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed the prime location of the apartment, its secure and welcoming atmosphere, and the communication with our property management team. We are also pleased to know that the recommendations we provided helped enhance your experience in Seville.
However, we sincerely apologize for the inconvenience caused by the issues with the master bedroom door and the shower leak in the second bedroom. Please rest assured that we are taking your comments seriously and will address these concerns promptly to ensure the comfort of future guests.
We truly appreciate your kind words and hope to have the pleasure of welcoming you again in the future.
Quality Department
Las vistas eran inmejorables. Limpieza excelente, decoración y muebles cuidados. Los baños eran amplios y muy limpios. Y la gestión para acceder muy rápida y sencilla. Sin duda repetiría si vuelvo a Sevilla.
Response from the Quality Department
Estimado Daniel,
Muchas gracias por tus amables comentarios. Nos alegra saber que disfrutaste de las vistas, la limpieza y la decoración del apartamento. Nos esforzamos por ofrecer la mejor experiencia posible y es un placer saber que lo conseguimos. Estaremos encantados de recibirte nuevamente si decides volver a Sevilla.
Departamento de Calidad
Response from the Quality Department
Dear Holvin,
Thank you for your feedback. We look forward to welcoming you again in the future.
Quality Department
Nothing! We enjoyed it very much
Response from the Quality Department
Dear Margheita:
Thank you very much for your kind words. We’re delighted to hear that you enjoyed the superb location and found the apartment comfortable and well-suited for your family. It’s wonderful to know that the amenities met your needs and that our team provided prompt and friendly service during your stay. We’re especially glad the view added to your experience, making it truly memorable. We hope to welcome you and your family back for another fantastic stay in the future.
Quality Department.
La situation très centrale proche des principaux lieux d´intérêt et dans un quartier très animé. Une vue exceptionnelle sur la cathédrale depuis l´appartement. Appartement plutôt bien équipé.
L´appartement n´était pas très propre (notamment beaucoup de poussière sous les lits, coussins et fauteuils sales et tâchés) et il aurait besoin d´un bon coup de peinture et de rafraîchissement (moisissure sur certains murs, poubelle cassée, rideaux décrochés). Le canapé lit n´est pas très confortable...
Response from the Quality Department
Dear Christine,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the apartment´s exceptional location, the stunning view of the cathedral, and the amenities we provided for your comfort.
We are, however, truly sorry to learn that the cleanliness of the apartment did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Ensuring a spotless and well-maintained apartment is of the utmost importance to us, and we regret that we did not meet this standard during your stay. We will thoroughly address the concerns you raised and take immediate action to enhance the cleanliness and maintenance of the apartment for future guests.
Regarding the sofa bed, we understand that comfort is a highly subjective matter, and what one guest finds comfortable may differ from another. Nevertheless, we value your input and will review the sofa to ensure the utmost comfort for our guests in the future.
We truly appreciate your comments and hope that, despite these concerns, you were still able to enjoy your stay. We remain committed to providing the best possible experience for all our guests and look forward to the opportunity to welcome you again in the future.
Quality Department
Response from the Quality Department
Dear Todd W.,
Thank you for sharing your impressions with us. We regret that the entry code was not to your liking, as you found it too long; please rest assured that it is designed to ensure the safety of our guests and a smooth, hassle-free stay. However, we appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing us. We hope that, despite this small inconvenience, your stay was pleasant and that the apartment met your expectations. It would be our pleasure to welcome you again in the future.
Quality Department.
Response from the Quality Department
Dear Amanda,
Thank you for your kind words and for highlighting our team’s attentiveness. We regret any initial difficulty with the digital key, but we´re glad to know that our assistance helped resolve the issue smoothly. It was a pleasure to host you, and we hope to welcome you back in the future.
Quality Department.
Localização excelente com vista fantastica! Quartos super confortaveis ! Staff muito atencioso !
Tirando o balcao da cozinha que era de qualidade mais fraca e parecia que iria cair a qualquer momento, o resto do alojamento era fantástico!!!
Response from the Quality Department
Dear Thais,
Thank you sincerely for your review. We are pleased to hear that the location, view, and comfort of the accommodations met your expectations. We apologize for the issue with the kitchen countertop and assure you that your feedback will be considered for future improvements. We hope to have the opportunity to welcome you back on your next visit.
Location was very very good for sightseeing in Seville, couldn’t have been more central. Apartment was as advertised and very clean.
Finding the car park was not at all easy due to pedestrianisation, more initial directions would’ve been helpful and to know it was a public car park not just state that the apartment has parking. The apartment has no full length mirrors, these wo be a good addition.
Response from the Quality Department
Dear Teresa,
Thank you for your feedback. We are pleased to hear that you thoroughly enjoyed your visit to Seville and appreciated the central location of the apartment, as well as its cleanliness.
However, we understand that finding parking can be challenging due to the pedestrianization of many streets in the historic center. This is done to help preserve the environment and maintain Seville’s rich historical monuments. While we always provide information about nearby public parking, we will make sure to review our instructions to offer even clearer guidance for future guests.
We also appreciate your suggestion regarding full-length mirrors, and we will certainly consider this as we continue to improve our facilities.
Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit to Seville.
Quality Department
Response from the Quality Department
Dear Jaemin,
Thank you for your review. We are pleased to hear that the two-bedroom, two-bathroom apartment provided a comfortable stay for your group of five. We are also glad that the location, right in front of the cathedral and within a 10-15 minute walk to various attractions, met your expectations. It was a pleasure to host you, and we hope to welcome you again in the future.
Quality Department
This property was in a good location for visiting the cathedral, the Alcázar and the tower Giralda as they are just a few hundred feet away. We had great view of cathedral and tower from our 5th floor apartment, but not sure if 3rd floor or lower would have the view. The beds were very comfortable. The unit had a kitchen and small living room and two bedrooms each with their own bathroom so great for two couples.
My main complaint about this property is that in my opinion it is not a 4-star quality level as it is listed on Booking.com. I think it should be listed as a 3-star property. The quality of furnishings, amenities, interior design, supplies, etc. are not at a 4-star level. My rating of 6 is based on their 4-star claim. One of the bathroom sinks didn’t drain well and we had to ask them to call a plumber. At a 4-star place the cleaning staff would have already reported this and had it fixed before the next guest. One of the toilet seats wasn’t centered on the toilet so it sat off center and couldn’t be adjusted. The paint on bathroom wall was uneven. The towels were a little stiff and hard. We got bath soap and shampoo but no conditioner or hand lotion, and the soaps didn’t smell as nice as at other 4-star places I’ve stayed at. They only supplied two small rolls of toilet paper per bathroom and we had to ask for more after two days. There is no front desk or on site cleaning service to immediately get extra supplies from. So these are the types of things that make it a 3-star property in my opinion. I would probably give it a rating of 8 or 9 for a 3-star property. But so as long as you come prepared for what to expect it can still be a nice stay.
Response from the Quality Department
Dear Leveen,
Thank you for taking the time to share your detailed feedback. We are pleased to hear that you enjoyed the comfortable beds, great views from the 5th floor, and the convenient location close to Seville’s main attractions like the Cathedral, Alcázar, and Giralda Tower.
We regret to hear that the property did not fully meet your expectations. Regarding the issue with the bathroom sink, we want to highlight that we promptly assisted you by calling a plumber as soon as you informed us of the blockage. While we strive to ensure that all facilities are in perfect condition before each guest’s arrival, occasional unforeseen issues can arise during a stay, and we are always ready to provide immediate assistance when informed.
As for the toilet seat, we have confirmed that it is in perfect condition, and we apologize if it caused you any discomfort during your stay. Concerning the amenities, we do provide shampoo and bath soap as a courtesy to our guests, and we were happy to assist when you requested additional supplies. However, as communicated, we do not have a physical reception or on-site cleaning service, which is common for tourist apartments like ours. That said, we take your feedback on the amenities and furnishings seriously, and we will review them to ensure that we meet our guests´ expectations in the future.
We appreciate your candid remarks and hope that, despite these inconveniences, you enjoyed your stay and the beauty of Seville. Should you choose to return, we would be happy to welcome you back and offer an even better experience.
Quality Department.
La ubicación formidable. Literal el departamento sobre la calle principal de Sevilla. Bajas del departamento y tienes todo cerca. El departamento muy bonito, excelentes instalaciones, modernas, todo limpio. Muy bien equipado, realmente tenía cosas que no tuvimos oportunidad de utilizar pero que sin duda son de gran utilidad si tienes estadías más grandes. Lo recomiendo ampliamente muy muy lindo
Response from the Quality Department
Estimada Karla:
Gracias por compartir su experiencia con nosotros. Nos complace saber que disfrutó de la excelente ubicación del apartamento, en pleno centro de Sevilla, y que encontró las instalaciones modernas, limpias y bien equipadas. Nos alegra también que el apartamento haya cumplido con sus expectativas, y le agradecemos sus amables palabras sobre el equipamiento disponible, el cual está pensado para ofrecer comodidad a nuestros huéspedes durante estancias largas.
Es un placer saber que recomienda el apartamento, y estaremos encantados de recibirle nuevamente en el futuro. Apreciamos mucho su feedback.
Departamento de Calidad.
Não colocam o número do prédio na página do Booking. Só um dia antes no WhatsApp (nos passou desapercebido). Causou confusão...tive que perguntar nas proximidades e ficamos esperando o check-in no Nr 5 quando na verdade é o 7.
Response from the Quality Department
Dear Helio,
Thank you for your feedback. We are pleased to hear that you enjoyed the location, comfort, and cleanliness of the apartment.
Regarding the confusion with the building number, we would like to clarify that before contacting our guests via WhatsApp, we always send a booking confirmation email, which includes all the details of the selected apartment, as well as the exact address, to avoid any possible misunderstandings. We sincerely apologize for any confusion and regret that this information was missed.
We hope this did not impact your overall stay with us, and we look forward to welcoming you back in the future.
Quality Department.
Scomoda per 6, divano letto in posizione centrale che occupa il passaggio.
Response from the Quality Department
Dear Borgese,
Thank you for your review and for highlighting the central location and modern amenities of the apartment. We are glad to hear that you enjoyed these aspects of your stay.
We regret that you found the space uncomfortable for six guests. As noted in the listing, the apartment is designed to comfortably accommodate up to five people. We understand that every group has different needs, and we offer a wide selection of accommodations to ensure our guests can choose the property that best suits their requirements.
We appreciate your feedback and hope to have the opportunity to welcome you to another of our properties in the future.
Quality Department.
Response from the Quality Department
Dear Anas,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Quality Department.
El precio del apartamento
Response from the Quality Department
Estimado Ramon:
Muchas gracias por su comentario. Nos alegra saber que la ubicación de nuestro apartamento ha sido de su agrado.
En cuanto al precio, queremos destacar que nuestros tarifas están establecidas para reflejar la calidad de nuestras instalaciones, la excelente ubicación y los servicios que ofrecemos. Nos esforzamos por proporcionar una experiencia de alto nivel que justifique plenamente el valor.
Agradecemos su comprensión y estamos encantados de que haya disfrutado de su estancia con nosotros. Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad.
太棒了！所有窗户都能看到塞维利亚教堂！超级无敌好的view！房子也干净整洁！满分！
Response from the Quality Department
Dear Yuting,
Thank you for your kind feedback. We are pleased to hear that you enjoyed the views of Seville Cathedral and found the house clean and tidy. We look forward to welcoming you back on your next visit. Thank you once again for your full marks and positive comments.
Quality Department.
因鄰近主教堂，夜晚會受到鐘聲影響。入住時只告知停車場位置，並未引導行車路線，導致我們在市區繞了半天，對解決停車問題沒有實質幫助 有提供洗衣機並無烘衣機
Response from the Quality Department
Dear Ching,
Thank you for your feedback. We´re glad to hear that you enjoyed the great view from your room and the convenient proximity to the center of the ancient city, perfect for sightseeing and shopping.
We apologize for any inconvenience regarding the church bells. We understand that while it adds to the charm of the location, for some guests it may not be as pleasant as for others. We appreciate your understanding in this regard. Regarding the parking information, we apologize for the confusion. We always strive to provide clear driving directions and location details for our guests. We regret that this was not adequately communicated during your check-in process. Rest assured, we will review our procedures to ensure better communication in the future to avoid similar issues.
We always encourage our guests to reach out to our customer service team with any inquiries they may have, as our team is dedicated to promptly addressing all guest requests. Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future.
Quality Department.
Location was perfect with view of cathedral and tower. In the heart of historic Seville. Good quality beds, linen and towels. Light and airy and modern. Big windows for views. Aircon for heat.
Nothing.
Response from the Quality Department
Dear Suzanne,
Thank you so much for your delightful review. We are thrilled to hear that you enjoyed the perfect location with its magical views of the cathedral and tower, right in the heart of historic Seville.
We are also pleased that you appreciated the quality of our beds, linen, and towels, as well as the light, airy, and modern atmosphere of the apartment. It is wonderful to know that the big windows and air conditioning added to your comfort during your stay.
Your kind words mean a lot to us, and we are glad that you had such a positive experience. We look forward to welcoming you back for another magical stay in the future.
Quality Department.
Location and the property itself
Toilet cover in the master bedroom is smaller size than the toilet sink. Need to be of same size.
Response from the Quality Department
Dear Akshaya,
Thank you for your positive feedback regarding our location and property. We appreciate your observation about the toilet cover in the master bedroom. Your input is valuable to us, and we will address this issue to ensure a more comfortable stay for our guests. We hope to welcome you back soon.
Quality Department.
Response from the Quality Department
Dear Yan,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
The cleaning of the apartment left a lot to be desired. Curtains in one of the two bedrooms were broken and due to its location the morning sun was very annoying. The need to prepare the 5th bed yourself, having to go around the apartment looking for everything you need.
Response from the Quality Department
Dear Mario,
Thank you for your feedback and for highlighting the optimal location of our apartment for visiting the city. We are also pleased to hear that you appreciated the courtesy of our staff during the check-in process.
We apologize for the shortcomings you experienced during your stay. It is our commitment to offer high standards of cleanliness, and we regret that we did not meet this objective in your case. We will work diligently to prevent similar situations in the future. Regarding the preparation of the sofa bed, for the convenience of our guests, we typically do not have it prepared unless requested in advance. This is because we cannot be certain of our guests´ preferences for using the sofa upon arrival. However, we assure you that had you informed us of your preference, we would have been happy to prepare it for you.
Please be assured that we are actively working on addressing these issues as well as the inconvenience with the curtains to improve our services. Your feedback is invaluable to us as it helps us to enhance our guests´ experience. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.
Quality Department.
Response from the Quality Department
Dear Hangge,
Thank you for your feedback. We´re glad to hear that you appreciated our perfect location next to the cathedral, with a view directly outside the window. We apologize for any inconvenience caused by the distance to the nearest public parking lot. We always strive to provide information about the closest parking options for our guests´ convenience. We appreciate your understanding and hope you had a pleasant stay otherwise. We hope to have the pleasure of welcoming you back for another enjoyable stay.
Quality Department.
Há cheiro de esgoto (ralo) em um dos banheiros.
Response from the Quality Department
Dear Helio,
Thank you for your feedback regarding your recent stay. We´re pleased to hear that you found our location excellent. However, we apologize for the issue you encountered with the smell in one of the bathrooms. Unusual odors are often caused by external factors such as the weather, nevertheless, we will address this promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant stay.
Quality Department.
En el salón hay una alfombra y me resulta muy poco higiénico.... Las ventanas que dan a la Giralda de una de las habitaciones son fijas, por lo q no se pueden abrir y están muy sucias y no se ven bien las vistas, que son impresionantes... En uno de los baños se sale el agua de la ducha ( se queda todo empapado ) y en el otro no tragaba bien el agua del lavabo.
Response from the Quality Department
Estimada Lucia:
Agradecemos sinceramente sus comentarios detallados sobre su estancia en nuestro apartamento. Nos complace saber que valoró positivamente la ubicación, las vistas desde el apartamento y el buen aislamiento del ruido exterior, así como la comodidad de la cama y las comodidades proporcionadas en la cocina. Sin embargo, lamentamos profundamente los incidentes que menciona en relación con la limpieza, ventanas y baños. Nos habría encantado abordar estos problemas de inmediato si nos hubieran informado durante su estancia. La satisfacción de nuestros huéspedes es nuestra máxima prioridad, y nos esforzamos por garantizar que cada estancia sea lo más agradable posible. Tomaremos en cuenta su comentario para mejorar nuestros servicio y poder ofrecer una estancia agradable a todos nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y de brindarle una experiencia más satisfactoria.
Departamento de Calidad.
Response from the Quality Department
Dear Declan,
Thank you so much for your kind words. We´re thrilled to hear that you had a great experience at our place and that it lived up to your expectations, exactly as described. We´re delighted that you found the location to be perfect. We´re also pleased to hear that Pablo was a fantastic host and that his clear communication and helpfulness made your stay even more enjoyable. We hope to have the pleasure of welcoming you back in the future.
한쪽방 화장실에서 하수구 냄새가 납니다 이 집만의 문제가 아닌듯 하고 오래된 건물이라서 어쩔수 없는 부분인것 같습니다 냄새가 퍼지거나 하지는 않았고 이용에는 전혀 문제 없었습니다
Response from the Quality Department
Dear Nayoung,
Thank you for taking the time to share your feedback about your stay. We´re pleased to hear that the layout of the two rooms and two bathrooms was convenient for families, and the location was fantastic, offering a view of the cathedral and the convenience of the metropolitan shopping district.
We appreciate your positive comments about the kitchen, water pressure, and hot water availability. Your feedback on the bathroom in one room is noted. We understand that it may be related to the nature of an old building, and we´re grateful for your understanding. Rest assured, we will look into ways to address this issue to enhance the overall experience for our guests.
If your future plans include another visit to our area, we would be delighted to welcome you back for an even more enjoyable stay.
Best regards,
Quality Department
2배드룸+소파배드 예약했고 사진과 같았어요. 위치 너무 좋았고 주방 시설과 청결도도 만족합니다. 대면 체크인 이었고 요구 사항을 잘 준비 해 놓고(소파-> 배드로!) 맞이했어요. 난방은 매우 따뜻했고(여름에 냉방도 좋을것 같아요) 온수 용량은 5인 대비 살짝 부족해 조금 텀을 두고 사용했습니다. 예약일이 다가오면서 숙소 측에서 체크인에 관한 안내 연락도 미리하고 문의에 대한 응대도 빨랐어요.
1층 건물 출입구 열쇠가 1개 여서 일행이 나누어 출입하기 조금 불편했습니다. 저희는 5인 이어서 소파를 배드로 사용했는데 그럴경우 거실이 좁아져서 약간 아쉬웠어요. 4인이 사용한다면 아주 좋을것 같아요.
Response from the Quality Department
Dear Kyoungim,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Une situation exceptionnelle avec vue sur la cathédrale et la Giralda. Malgré un gros retard dû à l´arrivée de notre avion une personne est venue nous accueillir sur place. Les 2 appartements réservés correspondaient exactement à notre attente. La vaisselle était très propre.
On aurait aimé avoir un petit fond d´épicerie de première nécessité un petit peu plus conséquent. Les appartements étaient bien entretenus avec un petit bémol sur la propreté des sols, en particulier dans la salle de bains, alors que tous les éléments étaient parfaitement propres.
Response from the Quality Department
Dear Françoise,
Thank you for sharing your positive experience, and we´re thrilled to hear that you had a dream stay with us. Your recommendation means a lot to us.
We´re delighted that the exceptional location with views of the cathedral and the Giralda lived up to your expectations, and we appreciate your understanding regarding the delay in your arrival.
Your feedback on the cleanliness of the floors, especially in the bathroom, is noted, and we will certainly address this to ensure a consistently high standard in the future. Regarding the small basic grocery store, we´ll take that into consideration for future improvements.
We´re glad that overall, the two apartments met your expectations. If your travels bring you back to the area, we would be honored to host you again and provide an even more enjoyable stay.
Best regards,
Quality Department
Location, location, location. Perfect place to stay with all major attractions and so many restaurants, bar, groceries, taxi stand, breakfast bakeries,etc. The rental company communicate with full details of check in and the owner follow up with a welcome text. We didn’t cook but it looks they have all kitchen ware. They also had coffee and some olive oil and vinegar. The bathroom had shampoo and soap. Big nice workable elevator. Definitely would stay in same place.
Nothing.
Response from the Quality Department
Dear Van,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Response from the Quality Department
Dear Julie,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Panne ascenseur en étant à l´intérieur (+ de 45 minutes)
Response from the Quality Department
Dear Bernard,
We sincerely thank you for sharing your positive impressions of our accommodation, including its cleanliness, proximity to the city centre, exceptional views and comprehensive facilities. We are delighted that you enjoyed your stay. Please accept our apologies for the lift failure; we will take steps to prevent this from happening again. We look forward to welcoming you back soon.
Quality Department.
Great location close to the old town and Cathedral of Sevilla. Clean and well-equipped apartment. Good value for the price.
Response from the Quality Department
Dear Oliver,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Die Lage und Ausstattung war großartig. Die Aussicht auf die zum Greifen nahe Kathedrale... unvergesslich. Ruhig bei geschlossenen Fenstern. Wir waren im November, also hat das gut gepasst. Betten sehr komfortabel, gerne wieder
Response from the Quality Department
Dear Elisabeth,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,
Quality Department
Response from the Quality Department
Dear Marc,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Kind regards,
Quality Department
無懈可擊 位置好，房間大，光線充足，有兩個洗手間及浴室，冲涼水夠熱，有招待人員在大廈門口等候我們入住，辦理入住及介紹屋內設備，賓至如歸服務
冇
Response from the Quality Department
Dear Wai Yee,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards,
Quality Department
The apartment is modern and spacious. Great for two couples. Location is perfect.
Response from the Quality Department
Dear Fiona,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
The location was great.
I didn´t like the 30 euros extra charge for checking after 9 pm..
Response from the Quality Department
Dear Victor,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial.
On the other hand, concerning the additional fee for late check-in, we always strive to be transparent with our customers, and this information can be found on our website before making a reservation as well as in the booking confirmation. Therefore, we apologize for any misunderstanding that may have occurred.
Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Querida Beatriz,
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Querido Mansilla,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Simonetta,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards.
Quality Department Manager
The check in contact on WhatsApp was a bit bothersome as we were pestered many times for when we would be arriving, even after multiple messages indicating when we’d arrive, the week before , 40minutes away, parked the car etc. Alba who met us to handover the key was great.
Response from the Quality Department
Dear Ying,
Thank you for taking the time to share your review. We apologize for any issues you experienced during your stay. Your feedback is instrumental in helping us improve our service. We appreciate your understanding and look forward to the opportunity to make your next stay more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Nada todo estuvo perfecto
Response from the Quality Department
Querida Maria,
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Tt était bien juste petit bémol sur le bruit des voisins dans le couloir et assez tard. Les enfants criaient et portes claquent.
Response from the Quality Department
Dear Caroline,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Rien
Response from the Quality Department
Dear Virginia,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lalchand,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Jose L.H. Campos
Quality Department Manager
It was perfect
Response from the Quality Department
Dear Majida,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Michael,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Jose L.H. Campos
Quality Department Manager
La ubicación al lado de la Catedral, baños totalmente nuevos con amenities, camas y almohadas muy cómodas, cocina completa con detalles para los primeros días(café, azúcar, sal, aceite). Personal muy atento y pendiente en todo momento, te facilitan precio en parking cercano a unos 10 minutos caminando, ya que el apartamento se encuentra en una zona totalmente peatonal y no puedes dejar el coche a la puerta para bajar las maletas. Buen aire acondicionado para las altas temperaturas que puede haber en Sevilla. La luz y las vistas desde el apartamento son sin duda también una maravilla.
Response from the Quality Department
Estimada Aurea,
¡Muchas gracias por tu recomendación! Nos complace saber que disfrutaste de la ubicación, las comodidades del apartamento y el servicio atento del personal. Esperamos recibirte nuevamente en el futuro.
Un saludo.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Josie,
We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Jose L.H. Campos
Quality Department Manager
The bad: None.
Response from the Quality Department
Dear Marianne,
Thank you for your review! We´re glad you enjoyed the great location, comfort, and well-equipped apartment. We appreciate your feedback and look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
The view!
Slight drain smell from the second bathroom sometimes. Went away when someone showered.
Response from the Quality Department
Dear Matthew,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
La colazione ce la gestivano noi con la bella vista della Giralda e del Duomo che ci facevano compagnia.
X noi tutto ok. Niente di meglio da chiedere
Response from the Quality Department
Dear Armando,
Thank you for your kind review. We´re delighted to hear that you found the apartment comfortable and well-equipped. The breakfast with the beautiful view of the Giralda and the Cathedral sounds wonderful. We´re glad everything met your expectations. We hope to welcome you again in the future!
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Hortence,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Candy,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodations is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Antonia:
Nos complace que haya disfrutado de su estancia en nuestro apartamento y que haya encontrado nuestras instalaciones limpias y cómodas. Agradecemos su amable reseña y esperamos tener la oportunidad de servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
very central, clean and comfortable. Host was very helpful.
Response from the Quality Department
Dear Caitriona,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Maria:
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Joanna,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Apartamento con una ubicación perfecta , en una calle ancha, peatonal y céntrica, repleta de todo tipo de tiendas y servicios. Cómodo y decorado con mucho gusto, con vistas excepcionales a la catedral. Personal impecable desde el principio al fin de la estancia, siempre atentos. Para volver, sin lugar a dudas.
todo perfecto
Response from the Quality Department
Estimada Patricia:
Gracias por darnos un diez a este apartamento ubicad en plena Avenida de la Constitución de Sevilla. Agradecemos igualmente las palabras hacia nuestro profesional equipo. Estamos encantados de que disfrutara de cada aspecto de su estancia.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimada Itziar:
Muchas gracias por sus comentarios. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Pietro,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Rene,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
L´appartamento comodo, pulito, attrezzato, proprio nelle vicinanze della Cattedrale. Dalla finestra della cucina è da quelle di una delle due camere si può ammirare la Giralda e la sera quando è illuminata è uno spettacolo.
Response from the Quality Department
Dear Maria,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We certainly agree that the unbeatable location of the apartment makes it easy to walk the city while not being disturbed by noises at night. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
La ubicación, la tranquilidad y la limpieza
Response from the Quality Department
Estimada Olga:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
location, large size, two baths
bathroom has smell that is not removavle
Response from the Quality Department
Dear Liming,
Thank you for staying with us and for taking the time to rite a review. Please accept our apologies for the inconveniences you describe. Rest assured we have taken good note of it. We hope you give us the oportunity to host you again in the near future to recover your trust.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Patricia,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
What a fantastic apartment! Perfect central location, right in the center but in the apartment itself it was completely quiet. Everything new and super clean. High-speed internet was a thick plus as well as the baby equipment that is standard in the apartment. Also the service was top, on the first night the elevator was broken, quite annoying, 5 high with a pram but after we had sent a message the problem was already solved after 2 hours!
Response from the Quality Department
Dear Elise,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
The arrival! Due to the location in the pedestrian zone, we had to find an underground parking first in the narrow streets of the old town and then walk with our (large) luggage through the city.
Response from the Quality Department
Dear Henning,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your stay. We hope you give us the opportunity to host you again in the future.
Jose L.H. Campos
Quality Department Manager
First time staying in an apartment on holiday and we thoroughly enjoyed it. The flexibility and comfort was remarkable. Teresa met us at the apartment building was very helpful and let us know of all the attractions, transport options and eating places close by. The location was amazing, in the centre of it all so close to the Alcazar and cathedral, we lived our stay here. Everything was provided in the apartment, sufficient amount of dishes, full sized cups! The air-conditioning was perfect. Didn´t need for anything for a more comfortable stay.
Not really a complaint, I expected it being so close to the cathedral but the kids were bothered by the bells ringing.
Response from the Quality Department
Dear Choudry,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. We look forward to hosting you again soon.
Jose L.H. Campos
Quality Department Manager
fantastic location with beautiful view of the cathedral.
Response from the Quality Department
Dear Michele,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
No tiene defectos
Response from the Quality Department
Estimado Félix:
Estamos encantados de que haya disfrutado de su estancia entre nosotros. Gracias por elegirnos cuando visita la zona. Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
La ubicación es fantástica, desde las ventanas de las habitaciones y la cocina se puede ver la Giralda. El apartamento es estupendo. Todo esta nuevo y limpio. Consta de 2 habitaciones con baño completo incluido secador, toallas, gel y champú. La cocina completissima con cafetera, cápsulas y azúcar. También había vinagre y aceite en mono dosis.
Response from the Quality Department
Dear Rodrigo, thank you very much for your review and for highlighting our excellent location. For sure it offers our guests a very comfortable way to get to know the city and gives great local feel.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Las vistas
Que no había persianas en una habitación
Response from the Quality Department
Dear Carine, thank you very much for choosing our apartment. We are glad to know that you enjoyed your stay so much.
We appreciate your time in sharing your personal experience and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for taking the time to leave a review following your stay with us. We are delighted to see that you loved the views views of our apartment.
We look forward to the pleasure of welcoming you back to our apartments in the near future.
Aija T.
Quality Department