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panoramic-Incosol
GALERIE DE PHOTOS
PARTAGER

ACCUEIL flecha-breadcrumb COSTA DEL SOL flecha-breadcrumb INCOSOL

Appartement Incosol

2 Chambres
1 Salle de Bain
157 m2
1-5 Voyageurs
Internet Internet
Rez-de-chaussée étage 1 étage
Terrasse privée Terrasse privée
Climatisation
Chauffage
Lit bebé
Ascenseur
Piscine
Canapé-lit
Parking privé Parking privé

DESCRIPTION

Cet appartement spectaculaire est situé dans l’un des quartiers les plus exclusifs de la Costa del Sol, l’urbanisation Incosol, à Marbella. Une urbanisation tranquille, avec des jardins bien entretenus et une piscine commune. En savoir plus

DISPONIBILITÉ

SÉJOUR

Salle de séjour
> Canapé-lit
> Table à manger
> Fauteuils
> Table d´appoint
> TV
Cuisine
> Produits de nettoyage
> Mixer
> cafetière
> Bouilloire
> Vitrocéramique
> congélateur
> Réfrigérateur
> Lave-vaisselle
> Étendoir
> Machine à laver
> Micro-ondes
> Grille-pain
> Fer plat et fer à repasser
Chambre 1
> Lit double
> Armoire encastrée
> Literie
Chambre 2
> 2 Lits individuels
> Armoire encastrée
> TV
> Literie
Salle de bain 1
> Douche
> W.C
> Lavabo
> Sèche-cheveux
> Serviettes

COMMENTAIRES

3,42
  • EMPLACEMENT

    10
  • QUALITE

    5.5
  • NETTOYAGE

    2.5
  • PERSONNEL

    0
  • ÉQUIPEMENTS

    1
  • RECOMMANDABLE

    1.5
  • Walter Durcan

    OCT 2021

    The apartment from hell and the most UnGenteel welcome from the rudest person we ever had dealings with in 30 years visiting Spain. Begona. The apartment flooded twice, electricity went off and spent the night in the dark. TV didn’t work. No oven, no duvets, no sweeping brush, (2broken ones) shower kept flooding the apt. Washing machine got blocked and flooded the apt. Infested with mosquitoes. Bulbs missing in lights. WiFi was very patchy. No alarm. Coffee machine had old coffee pods in it and wasn’t cleaned for ages. Filthy. Broken and chipped dishes and glassware. No cleaning items. The apartment was not clean on arrival. But most of all was the Rep Begona who was so rude to us. Impossible to speak to her about anything. Extremely confrontational and broke all Covid 19 regulations. We spent most of our first week allowing her to carry out necessary repairs to the apartment when we were staying there. Things that should have been right BEFORE we arrived. Refused to compensate us in any way for our upheaval. Shouted at us on the phone and turned off the lights on us when we were leaving the apartment. A disgrace to her company and to herself. English was poor and not once did she apologise or even smile and offer us any type of consolation. Clearly not up to the job and REFUSED to give us the name of her supervisor but said she owned Genteel home in Costa del Sol. Terrible experience. Avoid. If you don’t want all of the above.

    Genteel-Home: Dear Mr./Mrs Durcan In the first place, let me show you our gratitude for the confidence you placed on Genteel Home to enjoy your holidays in Marbella. We would also like to apologies for all the inconvenience you suffered the first days of your stay. Although we are quite dismayed by the content of your review regarding your holiday at our apartment , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. After having shared with us your impressions about the general state of the house, Begoña went to the apartment and many of this occurrences were solved quickly, like the iron, duvet or bowls, as they were in the apartment. The rest of the incidences, were solved by qualified staff. During the rest of your stay have been happening requests and complaints from you, immediately they were solved by Begoña , and even an extra cleaning was provided at no extra cost, to compensate the upheaval produced However we regret that it is not enough and in response to the request made about the discount of 500€ requested several times during your stay, we think that we have resolved everything on time and correctly, for this reason, the discount is not applicable. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay, we look forward to serving you again in the near future. Ana García, Customer Service



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   Meilleur prix garanti
   Protocole de sécurité sanitaire Covid-19
   WiFi gratuit
   Réduction hebdomadaire et mensuel
   Politique d’annulation flexible
DEMANDER PLUS D’INFORMATIONS
2 x 7 =  

Location de vacances de luxe à long terme



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