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MADRID SEVILLE GRANADA MALAGA COSTA DEL SOL FLORENCE CADIZ CORDOBA BARCELONA
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Incosol
Apartment

Costa del Sol · Marbella

7.5 (11 valuations)   ·  View on the map


1-5
Guests

2
Bedrooms

1
Bathroom

157 m2
Surface

About accommodation

This spectacular apartment is located in one of the most exclusive areas of the Costa del Sol, the Incosol Urbanization, in Marbella. A quiet urbanization, with well-kept gardens and a communal pool.

The apartment, which is located on the first floor, has been recently renovated and decorated with great detail. It is very bright and has a spacious living room, a large terrace with spectacular views, a fully equipped kitchen, two double bedrooms and a bathroom with a shower.

From the hall, we can access the living-dining room, a large room with an elegant and very careful decoration, very bright thanks to its windows and the terrace, one of the most pleasant parts of the house, facing south, fully equipped with Outdoor furniture for the living area, another for the dining room and some beautiful hammocks from which to enjoy the wonderful weather that the Costa del Sol offers most of the year and from which we will have wonderful views. Also from the living room we will have access to the kitchen, which is equipped with all the appliances and household items necessary for your stay.

The master bedroom is a beautiful, very bright room due to its direct connection to the terrace and it has two beds of 105 x 200 cm. built in wardrobes and a flat screen tv. In the second bedroom, we will find a large double bed with measures of 150 x 200 cm and built-in wardrobes.

The house is ideal to disconnect and enjoy the best holidays in one of the most exclusive areas of the Costa del Sol, in addition, very close to the house we can find the famous Trocadero Arena chiringuito and the La Cañada shopping center with a wide range of shops and supermarkets and the beach of Marbella, which is a 5 minute drive away.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pool Community
Cot Available
Terrace Private
Floor 1st Floor1
Elevator Available
Parking Private
WiFi Free
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid in cash on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.

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Apartment’s Rating

7.5 (11 Valuations)

Location
7.6
Quality
7.2
Cleaning
7.8
Staff
7.5
Facilities
7.7
Recommendable
7.1

We are interested in your opinion


Our Guests’ Opinions

Oli O´Dwyer6.7
AUG 2022
Not a great check in experience. Photos are accurate other than the huge derelict hotel opposite. Location is incorrect on air bnb and a nightmare for taxi drivers as the road has been removed from g maps and uber since the Incosol hotel shut down. Pool was clean and nice. 12 mins in either direction to everything you need but nothing in walking distance. A car is a must. Electricity is temperamental so be prepared to wake up throughout the night to keep the aircon running.

Madelon7.9
JUL 2022
Prima plek bij Marbella
Rustige plek. Mooi en ruim appartement
Het uitzicht op een leegstaande flat
Response from the Quality Department

Thank you Madelon for choosing our property for your stay and for taking the time to share your constructive feedback.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Mariano8.3
JUL 2022
Cómodo y bonito apartamento, en una urbanización muy tranquila, y con muy buenas vistas. Además muy cerquita de Marbella centro y de la playa.
Response from the Quality Department

Muchas gracias Mariano por tomarse un momento para destacar la comodidad y belleza del apartamento y su excelente ubicación.
Esperamos volver a verle pronto.

Aija T.
Departamento de Calidad

Jubal10
JUN 2022
Espectacular
Response from the Quality Department

Nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

Reiss-Xavier7.9
MAY 2022
Review without any comments.

Meri9.7
MAY 2022
A great apartment within easy reach of Marbella and Malaga. Quiet area and lovely pool.
Response from the Quality Department

Dear Meri, thank you very much for sharing your personal experience with us.
We hope to have the opportunity to assist you in near future again.

Aija T.
Quality Department

Hassan6.3
MAR 2022
es war ok
+ schöne Aussicht ruhige Lage
- die Lage
Response from the Quality Department

Dear Hassan, we appreciate your time to review your stay with us. Thank you for your highlights on the beautiful views of the apartment.
We are sorry if some aspects of the location of the apartment did not meet your expectation. For your future says do not hesitate to contact our Reservation Department, so our team will guide you in the booking process, so you can book the property which suits the best your needs.

We look forward to meeting you soon again.

Aija T.
Quality Department

Alex9.3
OCT 2021
A fabulous apartment on the out skirts of Marbella. We had a wonderful week here, the accommodation is of a very high standard and extremely comfortable, the space is large, the furnishings are lovely and the beds very comfortable! The pool was well used by our children and the terrace by us reading books, drinking coffee and relaxing. We had a car so exploring the area was easy, ideally you need a car as most amenities are a little way from the suites. The suites are part of the incosol hotel which is no longer in operation, so the standards of care within the grounds was good. Begona was extremely helpful, offered ideas and tips for day trips and places to eat, checking and organisation was 5 star. Overall it was a brilliant experience.
Response from the Quality Department

Thank you very much for taking the time to leave this detailled positive comment regarding your stay in our apartment.

We are pleased to read your complete satisfaction with the comfort of the apartment and are grateful for your highlight on our personalized service we always try to provide our guests. We are thrilled to read your praising comments about our team.

We look forward to your next visit.

Aija Teilane
Quality Department

Walter Durcan3.4
OCT 2021
The apartment from hell and the most UnGenteel welcome from the rudest person we ever had dealings with in 30 years visiting Spain. Begona. The apartment flooded twice, electricity went off and spent the night in the dark. TV didn’t work. No oven, no duvets, no sweeping brush, (2broken ones) shower kept flooding the apt. Washing machine got blocked and flooded the apt. Infested with mosquitoes. Bulbs missing in lights. WiFi was very patchy. No alarm. Coffee machine had old coffee pods in it and wasn’t cleaned for ages. Filthy. Broken and chipped dishes and glassware. No cleaning items. The apartment was not clean on arrival. But most of all was the Rep Begona who was so rude to us. Impossible to speak to her about anything. Extremely confrontational and broke all Covid 19 regulations. We spent most of our first week allowing her to carry out necessary repairs to the apartment when we were staying there. Things that should have been right BEFORE we arrived. Refused to compensate us in any way for our upheaval. Shouted at us on the phone and turned off the lights on us when we were leaving the apartment. A disgrace to her company and to herself. English was poor and not once did she apologise or even smile and offer us any type of consolation. Clearly not up to the job and REFUSED to give us the name of her supervisor but said she owned Genteel home in Costa del Sol. Terrible experience. Avoid. If you don’t want all of the above.
Response from the Quality Department

Dear Mr./Mrs Durcan In the first place, let me show you our gratitude for the confidence you placed on Genteel Home to enjoy your holidays in Marbella. We would also like to apologies for all the inconvenience you suffered the first days of your stay. Although we are quite dismayed by the content of your review regarding your holiday at our apartment , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. After having shared with us your impressions about the general state of the house, Begoña went to the apartment and many of this occurrences were solved quickly, like the iron, duvet or bowls, as they were in the apartment. The rest of the incidences, were solved by qualified staff. During the rest of your stay have been happening requests and complaints from you, immediately they were solved by Begoña , and even an extra cleaning was provided at no extra cost, to compensate the upheaval produced However we regret that it is not enough and in response to the request made about the discount of 500€ requested several times during your stay, we think that we have resolved everything on time and correctly, for this reason, the discount is not applicable. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay, we look forward to serving you again in the near future. Ana García, Customer Service

Guilhem Leveque7.5
AUG 2021

Macura Marek5.4
JUL 2021
El apartamento es grande, decorado con buen gusto con una gran terraza y una bonita piscina en la residencia.
1-La lavadora no funcionó - ni siquiera estaba conectada y no había conexiones detrás de la lavadora, 2-El horno no funciona 3-Hay muchos escarabajos e insectos en el asiento de la sala de estar habitación
Response from the Quality Department

Estimada Macura
Nos gustaría darle las gracias por elegir nuestro apartamento GH Incosol para sus vacaciones en Marbella, así como por dedicar parte de su tiempo en comentar su experiencia con nosotros.

En cuanto a lo que detalla en relación a las instalaciones, sentimos que hubiera un problema con el funcionamiento de las mismas, hubiéramos enviado nuestro personal de mantenimiento de inmediato para repararlo en caso de haber conocido dicha incidencia. De todas formas lamentamos profundamente las molestias que le haya podido ocasionar

Además, hemos tomado nota de sus observaciones relacionadas con la presencia de insectos dentro de nuestras instalaciones. Teniendo en cuenta la climatología de Málaga y su posición geográfica, dependiendo de la humedad y el calor, la presencia de insectos en cualquier alojamiento, negocio o casa privada es inevitable. Sin embargo, tenemos en marcha un plan de control de plagas preventiva específico, así como los tratamientos regulares para evitar su presencia en el apartamento.

Gracias nuevamente por su visita y críticas constructivas, nuestro objetivo principal es asegurar que nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas. Estamos ansiosos por tener la oportunidad de recuperar su confianza.

Atentamente

Ana García, Dpto. de calidad

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