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San Agustin I
Apartment

Malaga · Centro

9.7 (92 valuations)


1-4
People

1
Bedroom

1
Bathroom

107 m2
Surface

About accommodation

Wonderful apartment in the old town of Malaga, in the historic center of the city and next to the Cathedral. It is located in a large new building inside, completely renovated with luxurious qualities.

The apartment has as a particular element, majestic 6 meter high ceilings, which makes it very spacious and bright, and that together with its careful decoration create a beautiful room.

As soon as we enter the apartment, we find an L-shaped corridor that leads into the spacious living room, dining area and a comfortable and cozy living area with a sofa bed and well-lit television through the tall windows that open onto a small balcony. glazed from which to enjoy the wonderful views of the Malaga cathedral tower.

From the corridor, we access the rest of the rooms, the kitchen, fully equipped with everything you need for a comfortable stay. We also find the bedroom with a double bed and a built-in wardrobe, and then to the bedroom, a spacious bathroom with a shower.

The best thing about this luxurious apartment is its location, since it is located in the heart of Malaga, next to the Revello de Toro Museum, a few steps from the Cathedral and the mythical Church of San Agustín, very close to the Picasso Museum and 50 meters from the Alcazaba and the Roman Theater.

A perfect apartment for those who visit the city for its cultural and gastronomic offer due to its unbeatable location to be able to explore the center of Malaga on foot and enjoy its main monuments and the most charming places in the city.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 1st Floor
Elevator Available
Sofa-bed Capacity 1-2 persons
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> A/MA/01703
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Discount code
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:




• Reception and luggage custody service. Monday to Friday from 10:00h. to 15:00h. Included in the price.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.7 (92 Valuations)

Location
10
Quality
9.6
Cleaning
9.9
Staff
9.7
Facilities
9.6
Recommendable
9.8

We are interested in your opinion


Our Guests’ Opinions

Albert Norona10
MAY 2024
Lovely apartment in the heart of Old Town, close to shops, restaurants and bars. The cathedral was at your doorsteps, the Alcazaba 2 minutes away, and all the other important sites within walking distance. Rocio was a super host—met you at the apartment and explained everything.
Response from the Quality Department

Dear Albert,

We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.

yi deng10
MAY 2024
非常满意
不论位置装修清洁程度,各方面都非常好,除了价格稍高。
Response from the Quality Department

Dear Yi,

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Málaga. We look forward to welcoming you back again very soon.

Quality Department.

Sandra Spitzer10
APR 2024
This was a great place to unwind after exploring Malaga and the surrounding area for 3 nights! The apartment is really large and it was very nice to be able to spread out. Our host was super helpful, she even asked permission to come in at one point in the middle of the day to fix a broken toilet seat without us even prompting so it seems like they are very on top of maintenance and keeping the place in pristine shape! Despite being in a lively neighborhood, the bedroom is tucked away from the street and perfectly quiet all night long. We appreciated that the washing machine was easy to use and there was plenty of room to set up a drying rack and hang our clothes. Would definitely book this place again for the luxury vibes in the middle of the city!
Response from the Quality Department

Dear Sandra,

Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Ilgvars Lubka9
APR 2024
Perfect location. Museums, historic sites, restaurants and cafes just outside the doors.
Response from the Quality Department

Dear Ilgvars,

Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Quality Department.

Edgar Diaz Merino10
APR 2024
Gran lugar, limpieza, ubicación y atención de Rocio 100% recomendable sin duda regresaría
Response from the Quality Department

Estimado Edgar:

Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.

Hugh Harris10
APR 2024
We were very happy with our stay. As others have said good location, nice space (particularly the sitting room) with a lovely window for people gazing, all very clean and well run by the company that manages the property. Can imagine with the high ceilings it is cool in summer too. We stayed as four with two on the sofa bed and that worked well too with the heavy shutters blocking out any noise or light. And the main bedroom was WONDERFULLY quiet - indeed effectively silent as the window is to an internal courtyard - which coming from London and all the airplanes was total bliss and a real luxury for a flat so centrally located. NB no parking outside and a little anxiety making driving down largely pedestrian streets in the old town to the nearest parking lot - I think if doing again we would wait to hire a car until after the city leg of our trip. But basically a perfect flat!
Response from the Quality Department

Dear Hugh,

It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Angela Sickler10
APR 2024
This apartment looks like it’s straight out of a fairy tale. Truly gorgeous, clean, quiet, and the team who helped us check in was incredible.
Response from the Quality Department

Dear Angela,

We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.

Grzegorz Kracik10
MAR 2024
Perfect location, right in the center, close to the beach. The apartment is located on the first floor of a tenement house, equipped with everything you need. Clean, modern. I recommend
Handing over the keys to the apartment
Response from the Quality Department

Dear Grzegorz,
thank you for your review and for bringing to our attention the issues you faced during your stay. We deeply apologize for any inconvenience and are committed to taking immediate corrective action. We hope to have another opportunity to better serve you.

Quality Department.

Jill Dean10
FEB 2024
Lovely place. Easy to find by looking for the cathedral tower. Quiet street but close to all the activities.
Response from the Quality Department

Dear Jill,

Thank you for your kind words. We´re delighted to hear that you found our place lovely and easily identifiable by the cathedral tower. It´s wonderful that the quiet street still offers proximity to all the activities. We appreciate your positive feedback and thank you for choosing to stay with us.

Quality Department

Taraneh Meen10
JAN 2024
I went in January. A gorgeous apartment, right in the middle of the old town, very nicely decorated. (Very high ceilings - echoey if sharing I would imagine!) The balcony is a delight - drafty off season but you can close the two giant doors and leave the shutters back to sort that out. An elevator if you have a giant suitcase. Rocío was super helpful and lovely, and she told me about useful local shops, distances and things to do. The port is close but the beach is a good 15m walk. The things that struck me were how silent it was at night, how peaceful the apartment is generally when you consider it´s right above the busy street. The balcony is a joy to sit in with a glass of wine, watching the world go by. Highly recommend. (Address copy into maps takes you to the wrong place, your door is on its own, has a big 4 above it, opposite a little coffee place.)
Response from the Quality Department

Dear Taraneh,

Thank you so much for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our gorgeous apartment in the heart of the old town. We´re delighted that you appreciated the stylish decor and the delightful balcony, despite the draftiness off-season. We´re glad to hear that our elevator came in handy for your luggage, and we´re pleased that Rocío provided helpful local tips and recommendations. It´s fantastic to know that you found the apartment surprisingly peaceful and quiet at night, despite its central location above a busy street. Thank you for your recommendation, and we apologize for any confusion with the address. We hope to have the pleasure of hosting you again in the future.

Farida Sebti10
JAN 2024
Review without any comments.

Anna And Georgii Verkhovodko10
JAN 2024
Всё было отлично)очень просторное жилье , хорошо работали кондиционеры на обогрев, очень удобные подушки и кровать Минусы : Вода плохо сливалась в ванной , крышка от туалета была сломана В остальном прекрасное жилье
Response from the Quality Department

Dear Anna,

Thank you for your positive feedback, and we´re delighted to hear you enjoyed the spacious accommodation and the comfort provided. We genuinely apologize for the issues with the water drainage and the toilet lid, as this does not meet our usual standards. Your satisfaction is our priority, and we wish we had been informed during your stay so we could have promptly addressed and resolved these concerns. Please know that your comfort is important to us, and we would have been more than happy to assist. We will work to avoid the recurrence of this situation in the future. We appreciate your understanding and hope for the chance to host you again in the future.

Malcolm Kinney10
JAN 2024
Great place, central to all major attractions.
Response from the Quality Department

Dear Malcolm,

Thank you for your positive feedback. We´re delighted to hear that you found our place great and centrally located to all major attractions. Your satisfaction is important to us, and we appreciate your choice to stay with us.

Quality Department

Jas Smith8
JAN 2024
Beautiful apartment, perfect location, surely one of the best places in Malaga to sit, people watch and admire the cathedral and life in the street below. The main living area is glorious with high ceilings, wonderful windows with enclosed glass fronted balcony. It was very peaceful, quiet and clean, but issues mentioned in previous reviews remain, that is a blocked shower and broken toilet seat. That said, it was an exceptional place to stay that far outweighed minor irritations.
Response from the Quality Department

Dear Jas,

Thank you for sharing your feedback about your stay in our apartment. We´re thrilled to hear that you found the location perfect. We appreciate your acknowledgment of the peaceful and clean atmosphere, and we apologize for the inconvenience caused. Your understanding of these minor issues is valued, and we assure you that we are actively working to address and resolve them for an even better experience in the future. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again with an improved stay.

Quality Department

Rosario Ortega Ortega rodriguez10
DEC 2023
Review without any comments.

Saslinda Selamat8
DEC 2023
As soon as we stepped into the apartment, we were immediately captivated by its high ceilings and beautiful decor. The unit itself was like something out of a picture-perfect magazine. Additionally, the host was incredibly responsive and even greeted us personally upon check-in.
Response from the Quality Department

Dear Saslinda, Thank you for sharing your enchanting experience at our apartment. We are delighted to hear that the high ceilings and beautiful decor captivated you. Your kind words about the host´s responsiveness and personal greeting upon check-in are truly appreciated. We aim to create memorable and welcoming experiences for our guests, and we are thrilled to know that this was reflected in your stay. Your feedback is invaluable, and we look forward to the opportunity to host you again in the future.

Quality Department

Verena Lembke10
DEC 2023
Review without any comments.

Mark Smit10
NOV 2023
Very very nice. Had very high ceilings and a nice enclosed balcony with a beautiful view of the cathedral. Very close to bars and restaurants but not loud at all (no noise inside from party goers). Also havent heard any neighbours while in appartment.
Response from the Quality Department

Dear Mark, We sincerely appreciate your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spaciousness of the accommodation. Your feedback is invaluable to us, and we look forward to the opportunity of hosting you again in the future.

Quality Department

Glenda Smith10
NOV 2023
Loved our stay. Beautiful apartment perfect location. Would stay again in the future.
Response from the Quality Department

Dear Glenda, We sincerely appreciate your positive feedback regarding your recent stay. It is gratifying to learn that you enjoyed our beautiful apartment and found its location to be ideal. We would be honored to welcome you again in the future.

Quality Department

Thorvald Berg9
NOV 2023
Ekstremt fin beliggenhet.
Beliggenheten var veldig god. Fra de store vinduene hadde man en flott utsikt over flere restauranter og livet i gatene. Det er veldig stille og rolig i leiligheten, som var godt utrustet.
Response from the Quality Department

Dear guest, Thank you for sharing your thoughts on your recent stay. We are delighted to learn that you found the location nice, with large windows offering a great view of several restaurants and the vibrant life on the streets. We´re pleased to hear that the apartment was well-equipped, providing a quiet and peaceful environment. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

Quality Department

Karolina Milewska8
NOV 2023
Świetnie zlokalizowane miejsce, bardzo ładny designerski salon i - czego nie widać na zdjęciach - bardzo wysokie stropy (jakieś 5 metrów?). Niestety okno na zewnątrz jest tylko z salonu, a kuchnia i sypialnia mają okno na wewnętrzne patio, przez co miejsce jest bardzo ciemne i w sypialni i kuchni trzeba mieć zapalone światło w ciągu dnia. Mieliśmy zatkany prysznic i zepsutą klapę od WC, ale poza tym wszystko ok, lokalizacja i widok z okna na katedrę rekompensuje te niedogodności :)
Response from the Quality Department

Dear Karolina,

Thank you for your detailed and thoughtful review. We´re delighted to hear that you appreciated the superb location and the aesthetically pleasing design of our salon. We take pride in the unique features of our space, including the high ceilings.

We understand your concern regarding the natural light in the kitchen and bedroom, and we appreciate your feedback on this matter. We regret that the arrangement of the room and kitchen overlooking our typical Andalusian courtyard, which ensures tranquility for rest, has not been to your liking. Nevertheless, we are glad you have been able to enjoy the wonderful large window in the living room and its balcony with views to the exterior and cathedral.

We apologize for the inconvenience caused by the blocked shower and the faulty WC flap. Your feedback allows us to address these issues promptly and enhance our maintenance procedures.

We strive to provide a comfortable and enjoyable experience for our guests, and your insights contribute significantly to our continuous efforts to improve. We hope to have the pleasure of hosting you again in the future.

Daan Kramer Schippers10
NOV 2023
great place to stay in Málaga! very friendly and proactive host. She let us in 2 hours before formal check-in time, saving is the hassle of luggage storage. The apartament is wonderfully spacious and nicely decorated. One of my most impressive apartments ever.
Response from the Quality Department

Dear Daan, Thank you for your glowing review. We´re delighted to hear that you had a great stay in Málaga. It´s fantastic to know that you found the apartment wonderfully spacious and nicely decorated. We appreciate your positive feedback and look forward to the pleasure of hosting you again in the future.

Quality Department

Hanna Olsson10
OCT 2023
Mycket fin lägenhet med väldigt centralt läge till i stan och med närhet till stranden
Response from the Quality Department

Dear Hanna,

Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.

Lena Holmer10
OCT 2023
Lägenheten är mycket fin och läget är fantastiskt.
Response from the Quality Department

Dear Lena, We greatly appreciate your kind words about our apartment, and we´re thrilled to hear that you found it very nice. The fantastic location adds to the overall experience, and we´re delighted that you enjoyed it. Thank you for choosing our accommodation, and we hope to have the pleasure of welcoming you back in the future.

Quality Department

Jodi Lebow10
OCT 2023
Amazing location in the heart of the city just steps away from some wonderful sights.
Response from the Quality Department

Dear Jodi, Thank you for highlighting our prime location. We´re thrilled to know you found it convenient and close to the city´s wonderful sights. It´s our pleasure to ensure our guests have the best experience, and we look forward to welcoming you back in the future.

Quality Department

Ryan Slone10
SEP 2023
Excellent location close to the Cathedral, within walking distance to the beach and most attractions. The apartment was comfortable and well appointed. We especially enjoyed people watching from the window in the front room. There is an excellent cafe steps from the front door.
Response from the Quality Department

Dear Ryan, Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.

Quality Department

Ronald Labrie9
SEP 2023
Very much enjoyed our stay. Would stay here again.
Perfect location. Very comfortable.
Response from the Quality Department

Dear Ronald, We´re truly delighted to hear that you enjoyed your stay with us. Your positive remarks about our prime location and the comfort we offer are greatly appreciated. It brings us immense joy to know that you would consider staying with us again. Looking forward to welcoming you back on your next visit.

Quality Department

Brenda Anglero10
SEP 2023
Beautiful apartment. Perfect location. Rocio was very helpful.
Response from the Quality Department

Dear Brenda, Thank you for taking the time to share your feedback. We are delighted to hear that you found the apartment to be up to your standards and the location convenient. It is especially gratifying to know that Rocio was of great assistance to you. We aim to provide our guests with an exceptional experience, and your comments are both rewarding and encouraging. We hope to welcome you back in the near future.

Quality Department

Erica Gwaltney10
SEP 2023
Everything about this place was fantastic. We were visiting from the USA and wanted a location in the historic center. The place was just as advertised and super clean. The host met us for checkin and took plenty of time to talk with us about the city, the area, and the apartment. We loved walking downstairs to great coffee and breakfast. Plenty of great cafes to choose from. The beach is about a 15 minute walk but very easy and doable. Highly recommend this place and we will definitely stay here again if ever in Malaga.
Response from the Quality Department

Dear Erica, Thank you for your heartfelt review. We are delighted to know that our place met your expectations, especially in terms of location and cleanliness. It´s heartening to hear that our host could provide you with valuable insights about Malaga and ensure your comfort. We´re glad you enjoyed the nearby cafes and the proximity to the beach. Your recommendation is highly appreciated, and we look forward to welcoming you again on your next visit to Malaga.

Quality Department

Ethan York10
SEP 2023
The location of this apartment was incredible. Stepping right out into the street with cafes and restaurants was so fun. Really appreciated Denise, who showed up the apartment and let us in. She was extra warm and welcoming. Also appreciated the flexibility of check in and check out times.
Response from the Quality Department

Dear Ethan, Thank you for taking the time to share your positive experience. We´re thrilled to hear you enjoyed the vibrant location and the proximity to cafes and restaurants. It´s heartening to know that Denise´s warmth and welcoming nature added to the charm of your stay. We always strive to ensure our guests have a beautiful experience. We look forward to welcoming you back in the future.

Quality Department

Sean Exley10
AUG 2023
We loved our stay here and would definitely return if we were coming to Malaga again. What a great location for a reasonable price, and so spacious compared to a hotel room and for such a central location. Right in the city centre yet only 10-15 minute walk to the beach too.
Response from the Quality Department

Dear Sean, We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.

Quality Department

Nick Helfferich8
AUG 2023
It’s a nice place at a good location.
Response from the Quality Department

Dear Nick, Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Quality Department

Viktorija M-Ė10
AUG 2023
Amazing apartment in the heart of Malaga. 13 min walk to the beach. Incredible view through the window! Apartment spacious, well equipped and furnished. Definitely recommend.
Response from the Quality Department

Dear Viktorija, Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.

Quality Department

Owen Lawlor10
JUL 2023
Great place great location well recommended when you’re Malaga and want to be in the Centro!
Response from the Quality Department

Dear Owen, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Ash Swayn10
JUL 2023
This was my second stay at this apartment. I do love it. Wifi is very good and location is very central to everything. I would definitely stay again.
Response from the Quality Department

Dear Ash, Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos Quality Department Manager

Piotr Piechota10
JUL 2023
Mieszkanie zgodne z opisem. W kamienicy. Bardzo wysokie, klimatyczne. Swietnie dzialajaca klimatyzacja. Bardzo czysto. W centrum. 1 min w lewo od katedry, 1 m w prawo od muzeum picassa. Samo centrum, ale cicho. Zdecydowanie polecam i na pewno zatrzymalibysmy sie tam ponownie. Polecenia lokalnych restauracji rowniez bardzo dobre.
Response from the Quality Department

Dear Piotr, We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Lourdes Pijuan Ortiz10
JUN 2023
Apartamento genial! Super bonito y en una zona inmejorable, nos sentimos como en casa!
Response from the Quality Department

Estimada Lourdes, Valoramos sinceramente sus comentarios y estamos agradecidos por sus altos elogios. Su satisfacción es nuestra mayor recompensa. Esperamos con anticipación su próxima estancia con nosotros.

Jose L.H. Campos
Director de Calidad

Ana Hurtado10
JUN 2023
Lovely apartment with great space, amenities and decoration. The location is amazing if you’re looking to be in the heart of Malaga.
Response from the Quality Department

Dear Ana, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jose L.H. Campos
Quality Department Manager

Javier Heredero Barriga9
JUN 2023
Un piso estupendo! Ubicación inmejorable con vistas a la catedral. Nosotros fuimos 4 personas, y aunque sólo hay una habitación, el sofá-cama es muy cómodo y como el piso es espacioso no resultó incomodo. Fueron muy amables con nosotros en todo momento.
Response from the Quality Department

Estimado Javier:
Gracias por compartir su valiosa crítica. Saber que tuvo una estancia agradable es un fuerte testimonio de la dedicación de nuestro equipo. Ponemos a nuestros huéspedes en primer lugar en todo lo que hacemos y estamos ansiosos de darle la bienvenida de nuevo en su próximo viaje.

Jose L.H. Campos
Quality Department Manager

Nicole Nash-Arnold10
MAY 2023
Loved this place. My new standard for what I expect from an AirBNB. Loved the quality of the apartment but more importantly, how well kept it is. Oftentimes, places are beautiful but lots of evidence that the apartment is tired and unkempt. This place was the polar opposite. It’s like we were in a place that truly was someone’s home. Not to mention, it was perfectly clean, perfectly appointed, and position is unbelievably good. Thanks so much.
Response from the Quality Department

Dear Nicole. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon. Inglés: Jose L.H. Campos. Quality Department Manager.

Dzenita Imamovic10
MAY 2023
Review without any comments.

Åse Holmstedt10
MAY 2023
Review without any comments.

Sanjiv Modi10
MAY 2023
The listing does not have building number, so once you get to the street, it is hard to find without street numbner. I would recommend asking the host before you arrive about exact building number.
Response from the Quality Department

Dear Sanjiv,
We are truly sorry for the confusion regarding the building number. Please note that this detail is usually shared post-reservation for privacy reasons. However, we understand the inconvenience you faced and we appreciate your suggestion. We will work towards clearer communication in the future. Thank you for your understanding and feedback.

Jose L.H. Campos
Quality Department Manager

Ramiro Mata10
APR 2023
Gran experiencia y hermoso lugar para pasar unos días en Málaga. Volvería sin dudarlo
Las características del departamento y la respuesta de los anfitriones a todo.
Tiene un par de detalles de mantenimiento
Response from the Quality Department

Estimado Ramiro:
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.

Jose L.H. Campos
Director de Calidad

Verena Blattner9
APR 2023
Eine Oase inmitten der lebendigen Altstadt, sehr gut und geschmackvoll eingerichtet, sehr zu empfehlen
Response from the Quality Department

Dear Verena,
We are honoured to receive your positive feedback about your stay at our apartment. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Marsha O´Grady10
APR 2023
This place is exceptional. The views of cathedral are spectacular. Host professional and very helpful guidance on check in. This place is outstanding on every level. Highly recommend to others.
Response from the Quality Department

Dear Marsha,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Babette Van Den Berg10
MAR 2023
Wonderful apartment at a top location. We really enjoyed our breakfast in the window with a view on the cathedral. We would highly recommend and will book again when we go back.
Response from the Quality Department

Dear Babette,
Thank you for choosing our apartment for your holiday in Malaga and for sharing your wonderful review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Lisa Meredith10
MAR 2023
Excellent apartment in San Agustin
Great location to local attractions. Apartment very modern and comfortable. I would definitely stay here again and recommend this apartment. Everything was perfect for our stay.
Nothing to dislike - everything great with the apartment.
Response from the Quality Department

Dear Lisa,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Stephen Harmon10
MAR 2023
A perfect apartment for our five night stay. unbeatable location. Beautiful apartment.
Response from the Quality Department

Dear Stephen,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Vincent Guesneau10
MAR 2023
Très bel appartement, très bien situé !
Response from the Quality Department

Dear Vincent,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Leila Seals10
MAR 2023
Rocio’s apartment was perfect in all respects. It was roomy, bright and well furnished and equipped. The bathroom had an excellent shower. The situation - in the very centre of Málaga, just round the corner from the cathedral, could not have been better. Despite its situation, the apartment was quiet - the windows are well-insulated from any street noise, and the bedroom is at the back of the apartment, so is very quiet during the night. It was a pleasure to stay there.
Response from the Quality Department

Dear Leila,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Malaga. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

June Nelson-burke9.8
FEB 2023
Looks really lovely. I am interested in a week in April
Response from the Quality Department

Dear June,
Thank you for this review. We are glad you want to stay with us. For reservations and queries, please get in touch with our reservation department on reservas@genteel-home.com.

Jose L.H. Campos
Quality Department Manager

Marie Burke10
FEB 2023
Beautiful apartments
The apartments are exceptional the best we have stayed in, in Malaga. They are beautifully decorated, very clean, comfortable and well equipped in a wondefully central location. The staff at Genteel Homes are very friendly and professional and answer emails and texts promptly and were most helpful at check-in and during our stay . We will definitely stay here again.
Response from the Quality Department

Dear Marie,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It will be our honour to welcome you again in Seville.

Jose L.H. Campos
Quality Department Manager

Andrea Thompson8
FEB 2023
really excellent great comms
was really lovely, light and clean
a bit noisy at night
Response from the Quality Department

Dear Andrea,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Liam Church10
JAN 2023
We liked the location and spaciousness of apartment. When we had a minor problem the service company were helpful and supportive.
They could have supplied a ´Welcome Pack´ for our use during our stay.
Response from the Quality Department

Dear Liam,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We will certainly have it under consideration.

Jose L.H. Campos
Quality Department Manager

Mark Killey10
JAN 2023
Beautiful apartment right in the city centre. The balcony has great views of the cathedral and is the perfect spot to relax after a day of sightseeing
Response from the Quality Department

Dear Mark,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Piotr Nitka10
DEC 2022
What an amazing please in the city center. Location is prime but the bedroom is quite at the same time. We would come back for sure.
Response from the Quality Department

Dear Piotr,
Thank you for this amazing review. We are happy that you enjoyed the apartment and the area. We hope to receive you again soon.

Jose L.H. Campos
Quality Department Manager

Mikael Collin9.7
DEC 2022
Amazing place middle of the centre and Rocío was professional host.
Response from the Quality Department

Dear Mikael,
thank you for reviewing us and for praising the work of Rocio. We hope to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Bruce Bowman10
NOV 2022
The apartment is located ideally in the heart of Malaga´s old town with beautiful views in all directions. Although a heritage building, the interior is very modern. I used the space to work from home, and it was perfect for that.
Response from the Quality Department

Dear Bruce,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Emile & Annette Terlouw10
NOV 2022
Super apartment keurig schoon prachtig gelegen goede communicatie en heerlijk warm welkom!

Carolina Herguedas10
NOV 2022
Un piso maravilloso!
Response from the Quality Department

Estimada Carolina, muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es la mayor satisfacción para nosotros.

Bente Christensen9.2
NOV 2022
you can reach everything on foot from this apartment. nice area to live in.
location and decor, good reception by host.
there should be more dishes in the kitchen (cutlery was missing)
Response from the Quality Department

Dear Bente,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your expectations. Thank you as well for the feedback on the dinnerware. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Janey Johnson10
NOV 2022
Review without any comments.

Inna Wentland10
NOV 2022
It was a beautiful apartment. Night is very quiet. Day you can come home and bring something. Close to all the sights and the sea as well.
Response from the Quality Department

Dear Inna,
We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Simon Steuer9.7
NOV 2022
Great location nice accommodations in heart of the city
Response from the Quality Department

Dear Simon, Thank you for this very kind review of our apartment. We look forward to serving you again in the future.

Marion Patrick10
NOV 2022
Great location, steps to everything and sites you want to see, restaurants etc. quiet inside even though you are in the heart of the old town
Response from the Quality Department

Dear Marion, We would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.

Mike Cocozza10
OCT 2022
Wonderful location, clean, inviting and comfortable.

sergio oscar bauso10
OCT 2022
Excelente relacion de precio el depto mu comodo, nuevo y limpio, a un paso de todo, lo recomendaria a mis conocidos
Alguna luces no funcionaban
Response from the Quality Department

Estimado Sergio:
Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el apartamento con nosotros y con todos los lectores de Booking.

Jose L.H. Campos
Quality Department Manager

Gabriel Berditchevsky9.2
OCT 2022
Great Place to stay
Location is perfect!!!! we stayed in two different appartments. One was nice the other was fabulous - it was in the older part of the building, high cieling and great design. happy with most of the issues, LOVED the location.
They forgot to bring us a towel or a sheet (cant remember now) and didn´t bring it throughout our stay although we stayed 3 nights!!
Response from the Quality Department

Dear Gabriel,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are sorry to hear that you did not receive the item you were missing. Please accept our most sincere apology.
Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Magno Apartments S.L.10
OCT 2022
Buen apartamento, pésima gestión administrativa y atención desde la oficina
Apartamento muy amplio, luminoso y bien ubicado. Fantástico recibimiento por parte de Rocío!!!
Todo estuvo genial en el apartamento en sí. Lastima no haber tenido oportunidad de disfrutar del apartamento por más tiempo. No nos gustó el tener que esperar un mes y hacerlo en repetidas ocasiones para recibir la factura de estancia.
Response from the Quality Department

Estimado Francisco José:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.

Jose L.H. Campos
Director de Calidad

Justin Clegg10
AUG 2022
An amazing apartment right in the heart of Málaga’s old town. On the doorstep of the cathedral and the Picasso Museum as well as a 15 minute walk to the beach. The apartment is really well put together and communication was really good making the stay for us really easy. A must visit!
Response from the Quality Department

Dear Justin, thank you very much for your wonderful feedback. We appreciate the time you took to share the highlights of your stay with us and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Linda Thorsen10
JUL 2022
Beautiful airy and nicely decorated apartment in the heart of Malaga old city. Truly a gem. Highly recommended!
Response from the Quality Department

Dear Linda, thank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Malaga.

Aija T.
Quality Department

Ash10
JUL 2022
Two of us stayed at this large one bedroom apartment for 1 week and it is pretty much perfect. Check-in process had the personal touch, which was really much appreciated as it was so much easier for the guest. The apartment description is very accurate, it is a stunningly beautiful place and appointed with very modern appliances. Location is very central with all the main tourist attractions at your doorstep, and just a short 10 minute walk to the beach. The building felt very safe and apartment is very secure. Wifi was very good. Malaga is a wonderful place, this apartment just makes it better.
Response from the Quality Department

Dear Ash, thank you very much for this wonderful review. We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We look forward to serving you again soon.

Aija T.
Quality Department

Bernhard9.3
JUN 2022
Very nice apartment. Nothing to add to the previous appraisals :)
Response from the Quality Department

Dear Bernhard, thank you for sharing your opinion. It is very important for us to know how the guests experience their stays with us.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

SPAEXTREMO8.3
JUN 2022
comoda
Response from the Quality Department

Muchas gracias por el tiempo dedicado en valorar su estancia en nuestro apartamento. Esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Ali10
JUN 2022
Great location, clean, well designed, easy checkin
It was loud and noisy on weekends night till almost 5 am, if you are with kids or light sleepers then you will have some issue
Response from the Quality Department

Dear Ali, thank you very much for taking the time to review your stay in our apartment. We appreciate your highlights on our great location and the cleanliness and design of our apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Shama10
JUN 2022
L établissement est top
Response from the Quality Department

Thank you very much for your positive feedback, we are glad to know that the apartment matched your holiday expectations and hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

MARIA JOSE9.2
JUN 2022
Review without any comments.

Hannah9.3
MAY 2022
An amazing apartment in the heart of Malaga. Had all essentials and very comfortable and quiet, even though on a busy street. Perfect for a couple wanting to explore Malaga.
Response from the Quality Department

Dear Hannah, thank you very much for your kind feedback. We are glad to know that our apartment matched your holiday expectations and hope to meet you soon again.

Aija T.
Quality Department

Myra10
MAY 2022
Had a great holiday in the apartment. It´s located right in the middle of the historic centre. Ideal for all attractions, bars, restaurants, cafes, port and beaches. Modern interior. Despite being in the centre it was actually very quiet in the apartment at night due to it being a well constructed building (previously a palace) with shutters and the bedroom located towards the rear of the apartment. Would highly recommend for any stay in Malaga.
Response from the Quality Department

Dear Myra, we are delighted to read that we were able to match your holiday expectations. We really appreciate your kind feedback and we look forward to serving you again in the future.

Aija T.
Quality Department

Mark10
MAY 2022
Fantastic apartment. Very nicely decorated and equipped. In a very central old town location but a major advantage was the bedroom which faced onto an inner courtyard so was very quiet at night. Communication with our host was also very good who arrived and dropped the keys off in person and was also able to advise on nearby restaurants and attractions.
Response from the Quality Department

Dear Mark, thank you for choosing our apartment for your stay in Malaga and for sharing your experience with us. It is always a pleasure for us to know that our guests leave with beautiful vacation memories.
We look forward to your next visit.

Aija T.
Quality Department

Tea10
APR 2022
Beautiful apartment with a fantastic location. Couldn’t ask for more. Would recommend this to everyone.

Herbert10
APR 2022
super de ruime indeling
Response from the Quality Department

Dear Herbert, thank you for sharing your opinion with us and our future guests. We really appreciate it.

Aija T.
Quality Department

Andrea10
APR 2022
Wir werden wiederkommen!!
Die Wohnung liegt perfekt! Wir waren über Ostern dort und konnten die Prozession vom Fenster aus verfolgen. In der Nähe liegen viele Restaurants und Cafés. Die Wohnung liegt sehr zentral und es ist trotzdem ruhig.
Response from the Quality Department

Dear Andrea, thank you for sharing your feedback on your stay in our apartment. We are glad to know that you had a memorble stay with us. Hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Marco9.2
FEB 2022
Review without any comments.

sandrine9.6
FEB 2022
l’emplacement parfait, l’appartement superbe, belle décoration.

Marisa10
FEB 2022
El apartamento es excepcional, tal como se lo ve en las fotografías! Tiene cuidado desde el mas mínimo detalle!La ubicación, el confort y la estética, hicieron que la estadía fuera maravillosa

Jan10
FEB 2022
We stayed just two nights here and really wish we had stayed longer. The apartment is stylish and very well equipped. The location is superb. There are numerous bars and restaurants around and the atmosphere is lively but not loud. Sitting in the window seat overlooking the cathedral with a glass of wine is priceless. Our first time in Malaga but won´t be our last. Would highly recommend this apartment.
Response from the Quality Department

We would like to thank you for choosing our apartment for your stay in Malaga. We agree that our excellent location is one of the key aspects which makes the stay very special. We are glad to know that you enjoyed it and hope to see you again in the future.

Aija Teilane
Quality Department

Ignacio10
JAN 2022
Todo perfecto

Uwe9.7
JAN 2022
Great one bedroom apartment! the setup in terms of furniture and design is great, providing a very comfortable feeling when spending time inside. Best is the place at the window where you can sit and see the cathedral at night and watch people passing. the apartment is very quit.
Response from the Quality Department

Thank you very much for this amazing review. It is such a pleasure for us to read that you had a memorable stay in our apartment and our superior location was a highlight of your stay.

Thank you for choosing our apartment for your stay in Granada and we look forward to your next visit.

Aija Teilane
Quality Department

Giulia6
OCT 2021
La casa en sí es muy bonita y está muy bien situada, céntrica y cerca de los principales atractivos de Málaga (catedral, museo Picasso, Alhambra).

Lamentablemente, a pesar de haber sido limpiada antes de nuestra llegada, la casa estaba muy sucia y llena de polvo. No pudimos utilizar el sofá cama del salón por ser poco práctico. Luego pedimos la cortesía, teniendo un vuelo por la tarde, de guardarnos las maletas en la casa hasta las 14 h (sabiendo que tendríamos un check-in a las 15:30h), ya que incluso a nuestra llegada tuvimos que quedarnos con la maleta por Málaga hasta las 15:30h, pero nos dijeron que las dejásemos en una sala de equipajes pagando. Finalmente, anfitrión grosero e inútil.
Response from the Quality Department

En primer lugar, nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su estancia. Estamos muy contentos de leer que le gustó el apartamento y la excelente ubicación del mismo. Sentimos sinceramente leer su insatisfacción con la limpieza del apartamento. Sin embargo, nos gustaría aprovechar la oportunidad para aclarar algunos aspectos de su comentario. Sentimos su decepción por no poder hacer el check in en el momento de su temprana llegada, pero tal y como les explicó la persona que les atendió, el apartamento estaba ocupado el día anterior y nuestro departamento de limpieza tenía que prepararlo para su estancia. Lamentamos el retraso de media hora de nuestra compañera, se debe a que estaba ayudando a otros huéspedes con su llegada. Tras recibir su aviso de que no estaban satisfechas con las condiciones de limpieza, inmediatamente enviamos de nuevo a nuestro personal de limpieza para revisarlo y asegurarnos de que todo está a su grado. Desafortunadamente los huéspedes que entraban justo el día de su salida nos han pedido también entrar en el apartamento temprano, a lo que lógicamente les hemos respondido que no es posible, respetando su hora de salida y el tiempo necesario para preparar el apartamento. De todos modos nuestra compañera amablemente les informó de las consignas más cercanas para que puedan guardar su equipaje. Gracias de nuevo por elegir nuestro apartamento en esta ocasión y por la cortesía de su tiempo, a pesar de que entendemos que este no cumplió con sus expectativas. Aija Teilane Departamento de Calidad

Bimersh Gautam9.7
SEP 2021
The apartment is stunning. It´s wonderfully designed. The ceilings are super duper high and there is a lot of space. We spent 8 days in this place and we loved our time. It is also super central, so you are at the heart of malaga. The air-conditioning worked perfectly which was great as it can sometimes get quite hot in malaga. Rocio was also super nice and gave us lots of tips and tricks and communication with her was super easy and she was very helpful. This has definitely been one of the best Airbnb experiences. Will be recommending to friends and family :)