Maravilloso apartamento en el casco antiguo de Málaga, en pleno centro histórico de la ciudad y junto a la Catedral. Se encuentra en un gran edificio de nueva construcción por dentro, completamente reformado con lujosas calidades.
El apartamento tiene como elemento particular, unos majestuosos techos de 6 metros de altura, lo que hace que sea muy amplio y luminoso, y que junto a su cuidada decoración crean una preciosa estancia.
Ver en el mapa
El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:
• Servicio de recepción y custodia de equipajes. De lunes a viernes de 10:00h a 15:00h. Incluido en el precio.
• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.
*Posibilidad de limpieza periódica diaria aparte. Consultar precio.
Apartamento San Agustín I
de a
Respuesta del Departamento de Calidad
Dear Martin,
We sincerely appreciate you taking the time to share your experience. We are pleased to know that the apartment met your expectations, particularly in terms of comfort, design, and tranquility despite its central location. It’s great to hear that you enjoyed the bed, sofa, chairs, as well as the fully equipped kitchen and the fabulous shower. We’re also glad that the living-dining area and enclosed balcony contributed to making your stay so pleasant.
Thank you again for your valuable feedback. We look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Stephen,
We sincerely appreciate you taking the time to share your feedback. We are delighted to hear that you found the apartment so pleasant and that you enjoyed its prime location in the heart of the historic area of the city. It is truly an honor to receive your recommendation, and your opinion is invaluable in helping us continue to improve our services.
Once again, we thank you for your valuable feedback and remain at your disposal, hoping to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear John,
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the apartment’s location, its amenities, and the stunning views from the terrace. We’re glad you were able to experience the comfort and local atmosphere the area offers.
We sincerely appreciate your recommendation and valuable feedback.
We look forward to the opportunity to welcome you again in the future.
Respuesta del Departamento de Calidad
Dear Simon,
Thank you for sharing your positive experience with us. We truly enjoyed hosting you and look forward to your next visit.
Appartamento spazioso, ben arredato e dotato di tutti i confort (Lavatrice e asciugatrice comprese). Essendo arrivati presto abbiamo avuto la possibilità di fare il check alle 13,00. Punto forte dell´appartamento il balcone con vetrata, dove potersi accomodare a bere un drink, con vista laterale del campanile della cattedrale e frontale sulle vie del centro storico illuminate dalle luminarie natalizie.
Il divano letto del soggiorno non comodissimo per un adulto.
Respuesta del Departamento de Calidad
Dear Cellina,
We sincerely appreciate your review and are delighted to hear that you enjoyed your stay, particularly the details of the apartment, such as the balcony with its charming view of the cathedral bell tower and the illuminated streets of the historic center. Regarding your observation about the sofa bed, we understand that the concept of comfort can vary depending on individual preferences. Nevertheless, we greatly value your feedback and will take it into account as we continue to enhance our guests´ experience. We would be honored to host you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Margrit,
Thank you very much for taking the time to share your feedback with us. We are truly delighted to hear that your experience was so positive and that everything met your expectations.
Your kind words inspire us to continue striving every day to provide a service that exceeds our customers´ expectations. It is truly rewarding to know we achieved this for you.
Once again, we sincerely appreciate your valuable feedback and look forward to welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Jackie, Thank you for your wonderful review! We´re so happy to hear that you enjoyed the apartment and its fantastic location. The views of the cathedral and the peaceful atmosphere truly make it a special place. We appreciate your recommendation and hope to welcome you back soon!
Respuesta del Departamento de Calidad
Dear Karen, Thank you so much for your wonderful review! We’re delighted to hear that you felt safe and enjoyed the apartment, as well as the fantastic location. It’s great to know you had a memorable trip to Málaga and Ronda. We truly appreciate your recommendation and look forward to welcoming you again in the future.
Respuesta del Departamento de Calidad
Dear Sachin,
Thank you for your wonderful feedback! We’re so happy to hear that you enjoyed the central location and felt comfortable in the spacious and secure property. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Amy,
We are thrilled that you had a pleasant stay in Málaga and that you enjoyed the many benefits of the apartment. Thank you for your kindness when writing this review. We look forward to your next visit.
Quality Department.
Da war alles ok.
Respuesta del Departamento de Calidad
Dear Steffen,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Quality Department.
Respuesta del Departamento de Calidad
Dear Edouard,
Thank you very much for your thoughtful review. We are delighted that you enjoyed our central location and that the apartment’s layout and features met your expectations. We would like to highlight that our team is always available and more than happy to assist with any additional needs you might have. Our apartments are equipped with the basic essentials for cooking, designed to cover standard needs during your stay. Additionally, the amenities included in our apartments serve as a welcome pack, thoughtfully prepared to make your arrival feel more comfortable. We look forward to welcoming you back soon and ensuring that your stay is as enjoyable and tailored as possible. Thank you once again for your valuable feedback!
Quality Department
Respuesta del Departamento de Calidad
Dear Norman,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department.
Fantastic apartment in the centre of the city
Respuesta del Departamento de Calidad
Dear Delma,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Málaga. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Anita,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Quality Department.
Respuesta del Departamento de Calidad
Dear Michael,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Quality Department.
Respuesta del Departamento de Calidad
Dear Vadim,
Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
Quality Department
Respuesta del Departamento de Calidad
Dear Ruud,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Quality Department
Respuesta del Departamento de Calidad
Dear Stiedl,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Quality Department.
Respuesta del Departamento de Calidad
Dear Remo,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department
Respuesta del Departamento de Calidad
Dear Halina,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department
Respuesta del Departamento de Calidad
Estimado Conrad:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Departamento de Calidad
Respuesta del Departamento de Calidad
Dear Markus,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Málaga. We look forward to welcoming you back again very soon.
Respuesta del Departamento de Calidad
Dear Deirdre,
We appreciate your positive review of your recent stay with us. It has been a pleasure to
serve you, and we look forward to welcoming you again in the future.
Highly recommended. Very nice large 1 bedroom property, centrally located and well equipped. Great views from the 2 story windows into the streets of Malaga. Near everything. Malaga is great all around. Good mix of historical, touristy and outdoor spaces. Great markets, shops and very safe.
Respuesta del Departamento de Calidad
Dear Lorenzo,
Thank you for your kind feedback about your stay with us. We`re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
Quality Department.
Respuesta del Departamento de Calidad
Estimado Gustavo,
Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Respuesta del Departamento de Calidad
Dear Albert,
We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.
不论位置装修清洁程度，各方面都非常好，除了价格稍高。
Respuesta del Departamento de Calidad
Dear Yi,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Málaga. We look forward to welcoming you back again very soon.
Quality Department.
Respuesta del Departamento de Calidad
Dear Sandra,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Ilgvars,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quality Department.
Respuesta del Departamento de Calidad
Estimado Edgar:
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Respuesta del Departamento de Calidad
Dear Hugh,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Respuesta del Departamento de Calidad
Dear Angela,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Handing over the keys to the apartment
Respuesta del Departamento de Calidad
Dear Grzegorz,
thank you for your review and for bringing to our attention the issues you faced during your stay. We deeply apologize for any inconvenience and are committed to taking immediate corrective action. We hope to have another opportunity to better serve you.
Quality Department.
La television debería poder captar las cadenas eurpeas y internacionales, no solo la información local. La tubería de la ducha debería ser arreglada. Valdría la pena disponer de mas equipo en la cocina.
Respuesta del Departamento de Calidad
Estimada Gaetan:
Agradecemos sinceramente su comentario y lamentamos mucho que su experiencia no haya cumplido con sus expectativas. Queremos informarle que todas las televisiones en nuestros apartamentos son Smart TV, lo que brinda a nuestros huéspedes la flexibilidad de utilizarlas según sus preferencias.
En cuanto a los problemas con la tubería durante su estancia, tomaremos medidas inmediatas para solucionarlos y garantizar que no se repitan en el futuro.
Lamentamos también que la cantidad de equipo en la cocina no haya sido suficiente para usted; siempre nos esforzamos por asegurarnos de que nuestros apartamentos estén bien equipados con todo lo necesario para que nuestros clientes disfruten de su estancia al maximo.
Valoramos sus comentarios y esperamos tener la oportunidad de brindarle una experiencia mejor en su próxima visita.
Departamento de Calidad.
Respuesta del Departamento de Calidad
Dear Jill,
Thank you for your kind words. We´re delighted to hear that you found our place lovely and easily identifiable by the cathedral tower. It´s wonderful that the quiet street still offers proximity to all the activities. We appreciate your positive feedback and thank you for choosing to stay with us.
Quality Department
Respuesta del Departamento de Calidad
Dear Taraneh,
Thank you so much for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our gorgeous apartment in the heart of the old town. We´re delighted that you appreciated the stylish decor and the delightful balcony, despite the draftiness off-season. We´re glad to hear that our elevator came in handy for your luggage, and we´re pleased that Rocío provided helpful local tips and recommendations. It´s fantastic to know that you found the apartment surprisingly peaceful and quiet at night, despite its central location above a busy street. Thank you for your recommendation, and we apologize for any confusion with the address. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Anna,
Thank you for your positive feedback, and we´re delighted to hear you enjoyed the spacious accommodation and the comfort provided. We genuinely apologize for the issues with the water drainage and the toilet lid, as this does not meet our usual standards. Your satisfaction is our priority, and we wish we had been informed during your stay so we could have promptly addressed and resolved these concerns. Please know that your comfort is important to us, and we would have been more than happy to assist. We will work to avoid the recurrence of this situation in the future. We appreciate your understanding and hope for the chance to host you again in the future.
Respuesta del Departamento de Calidad
Dear Malcolm,
Thank you for your positive feedback. We´re delighted to hear that you found our place great and centrally located to all major attractions. Your satisfaction is important to us, and we appreciate your choice to stay with us.
Quality Department
Respuesta del Departamento de Calidad
Dear Jas,
Thank you for sharing your feedback about your stay in our apartment. We´re thrilled to hear that you found the location perfect. We appreciate your acknowledgment of the peaceful and clean atmosphere, and we apologize for the inconvenience caused. Your understanding of these minor issues is valued, and we assure you that we are actively working to address and resolve them for an even better experience in the future. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again with an improved stay.
Quality Department
Respuesta del Departamento de Calidad
Dear Saslinda, Thank you for sharing your enchanting experience at our apartment. We are delighted to hear that the high ceilings and beautiful decor captivated you. Your kind words about the host´s responsiveness and personal greeting upon check-in are truly appreciated. We aim to create memorable and welcoming experiences for our guests, and we are thrilled to know that this was reflected in your stay. Your feedback is invaluable, and we look forward to the opportunity to host you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Mark, We sincerely appreciate your kind words regarding your recent stay. We are delighted to hear that you enjoyed the spaciousness of the accommodation. Your feedback is invaluable to us, and we look forward to the opportunity of hosting you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Glenda, We sincerely appreciate your positive feedback regarding your recent stay. It is gratifying to learn that you enjoyed our beautiful apartment and found its location to be ideal. We would be honored to welcome you again in the future.
Quality Department
Beliggenheten var veldig god. Fra de store vinduene hadde man en flott utsikt over flere restauranter og livet i gatene. Det er veldig stille og rolig i leiligheten, som var godt utrustet.
Respuesta del Departamento de Calidad
Dear guest, Thank you for sharing your thoughts on your recent stay. We are delighted to learn that you found the location nice, with large windows offering a great view of several restaurants and the vibrant life on the streets. We´re pleased to hear that the apartment was well-equipped, providing a quiet and peaceful environment. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Karolina,
Thank you for your detailed and thoughtful review. We´re delighted to hear that you appreciated the superb location and the aesthetically pleasing design of our salon. We take pride in the unique features of our space, including the high ceilings.
We understand your concern regarding the natural light in the kitchen and bedroom, and we appreciate your feedback on this matter. We regret that the arrangement of the room and kitchen overlooking our typical Andalusian courtyard, which ensures tranquility for rest, has not been to your liking. Nevertheless, we are glad you have been able to enjoy the wonderful large window in the living room and its balcony with views to the exterior and cathedral.
We apologize for the inconvenience caused by the blocked shower and the faulty WC flap. Your feedback allows us to address these issues promptly and enhance our maintenance procedures.
We strive to provide a comfortable and enjoyable experience for our guests, and your insights contribute significantly to our continuous efforts to improve. We hope to have the pleasure of hosting you again in the future.
Respuesta del Departamento de Calidad
Dear Daan, Thank you for your glowing review. We´re delighted to hear that you had a great stay in Málaga. It´s fantastic to know that you found the apartment wonderfully spacious and nicely decorated. We appreciate your positive feedback and look forward to the pleasure of hosting you again in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Hanna,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Respuesta del Departamento de Calidad
Dear Lena, We greatly appreciate your kind words about our apartment, and we´re thrilled to hear that you found it very nice. The fantastic location adds to the overall experience, and we´re delighted that you enjoyed it. Thank you for choosing our accommodation, and we hope to have the pleasure of welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Jodi, Thank you for highlighting our prime location. We´re thrilled to know you found it convenient and close to the city´s wonderful sights. It´s our pleasure to ensure our guests have the best experience, and we look forward to welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Ryan, Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Quality Department
Perfect location. Very comfortable.
Respuesta del Departamento de Calidad
Dear Ronald, We´re truly delighted to hear that you enjoyed your stay with us. Your positive remarks about our prime location and the comfort we offer are greatly appreciated. It brings us immense joy to know that you would consider staying with us again. Looking forward to welcoming you back on your next visit.
Quality Department
Respuesta del Departamento de Calidad
Dear Brenda, Thank you for taking the time to share your feedback. We are delighted to hear that you found the apartment to be up to your standards and the location convenient. It is especially gratifying to know that Rocio was of great assistance to you. We aim to provide our guests with an exceptional experience, and your comments are both rewarding and encouraging. We hope to welcome you back in the near future.
Quality Department
Respuesta del Departamento de Calidad
Dear Erica, Thank you for your heartfelt review. We are delighted to know that our place met your expectations, especially in terms of location and cleanliness. It´s heartening to hear that our host could provide you with valuable insights about Malaga and ensure your comfort. We´re glad you enjoyed the nearby cafes and the proximity to the beach. Your recommendation is highly appreciated, and we look forward to welcoming you again on your next visit to Malaga.
Quality Department
Respuesta del Departamento de Calidad
Dear Ethan, Thank you for taking the time to share your positive experience. We´re thrilled to hear you enjoyed the vibrant location and the proximity to cafes and restaurants. It´s heartening to know that Denise´s warmth and welcoming nature added to the charm of your stay. We always strive to ensure our guests have a beautiful experience. We look forward to welcoming you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Sean, We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Quality Department
Respuesta del Departamento de Calidad
Dear Nick, Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Quality Department
Respuesta del Departamento de Calidad
Dear Viktorija, Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Quality Department
Respuesta del Departamento de Calidad
Dear Owen, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Ash, Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos Quality Department Manager
Respuesta del Departamento de Calidad
Dear Piotr, We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimada Lourdes, Valoramos sinceramente sus comentarios y estamos agradecidos por sus altos elogios. Su satisfacción es nuestra mayor recompensa. Esperamos con anticipación su próxima estancia con nosotros.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Ana, Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Estimado Javier:
Gracias por compartir su valiosa crítica. Saber que tuvo una estancia agradable es un fuerte testimonio de la dedicación de nuestro equipo. Ponemos a nuestros huéspedes en primer lugar en todo lo que hacemos y estamos ansiosos de darle la bienvenida de nuevo en su próximo viaje.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Nicole. We´re so grateful for your glowing review of our apartment. Thank you for highlighting the cleanliness, comfort, and amenities we offer. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon. Inglés: Jose L.H. Campos. Quality Department Manager.
Respuesta del Departamento de Calidad
Dear Sanjiv,
We are truly sorry for the confusion regarding the building number. Please note that this detail is usually shared post-reservation for privacy reasons. However, we understand the inconvenience you faced and we appreciate your suggestion. We will work towards clearer communication in the future. Thank you for your understanding and feedback.
Jose L.H. Campos
Quality Department Manager
Las características del departamento y la respuesta de los anfitriones a todo.
Tiene un par de detalles de mantenimiento
Respuesta del Departamento de Calidad
Estimado Ramiro:
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Verena,
We are honoured to receive your positive feedback about your stay at our apartment. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Marsha,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Babette,
Thank you for choosing our apartment for your holiday in Malaga and for sharing your wonderful review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Great location to local attractions. Apartment very modern and comfortable. I would definitely stay here again and recommend this apartment. Everything was perfect for our stay.
Nothing to dislike - everything great with the apartment.
Respuesta del Departamento de Calidad
Dear Lisa,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Stephen,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Vincent,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Leila,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Malaga. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear June,
Thank you for this review. We are glad you want to stay with us. For reservations and queries, please get in touch with our reservation department on reservas@genteel-home.com.
Jose L.H. Campos
Quality Department Manager
The apartments are exceptional the best we have stayed in, in Malaga. They are beautifully decorated, very clean, comfortable and well equipped in a wondefully central location. The staff at Genteel Homes are very friendly and professional and answer emails and texts promptly and were most helpful at check-in and during our stay . We will definitely stay here again.
Respuesta del Departamento de Calidad
Dear Marie,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. It will be our honour to welcome you again in Seville.
Jose L.H. Campos
Quality Department Manager
was really lovely, light and clean
a bit noisy at night
Respuesta del Departamento de Calidad
Dear Andrea,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
They could have supplied a ´Welcome Pack´ for our use during our stay.
Respuesta del Departamento de Calidad
Dear Liam,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We will certainly have it under consideration.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Mark,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Piotr,
Thank you for this amazing review. We are happy that you enjoyed the apartment and the area. We hope to receive you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Mikael,
thank you for reviewing us and for praising the work of Rocio. We hope to welcome you again in the future.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Bruce,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Respuesta del Departamento de Calidad
Estimada Carolina, muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es la mayor satisfacción para nosotros.
location and decor, good reception by host.
there should be more dishes in the kitchen (cutlery was missing)
Respuesta del Departamento de Calidad
Dear Bente,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your expectations. Thank you as well for the feedback on the dinnerware. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Inna,
We thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Respuesta del Departamento de Calidad
Dear Simon, Thank you for this very kind review of our apartment. We look forward to serving you again in the future.
Respuesta del Departamento de Calidad
Dear Marion, We would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
Alguna luces no funcionaban
Respuesta del Departamento de Calidad
Estimado Sergio:
Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el apartamento con nosotros y con todos los lectores de Booking.
Jose L.H. Campos
Quality Department Manager
Location is perfect!!!! we stayed in two different appartments. One was nice the other was fabulous - it was in the older part of the building, high cieling and great design. happy with most of the issues, LOVED the location.
They forgot to bring us a towel or a sheet (cant remember now) and didn´t bring it throughout our stay although we stayed 3 nights!!
Respuesta del Departamento de Calidad
Dear Gabriel,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are sorry to hear that you did not receive the item you were missing. Please accept our most sincere apology.
Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Apartamento muy amplio, luminoso y bien ubicado. Fantástico recibimiento por parte de Rocío!!!
Todo estuvo genial en el apartamento en sí. Lastima no haber tenido oportunidad de disfrutar del apartamento por más tiempo. No nos gustó el tener que esperar un mes y hacerlo en repetidas ocasiones para recibir la factura de estancia.
Respuesta del Departamento de Calidad
Estimado Francisco José:
Le damos las gracias por compartir su opinión sobre su estancia en nuestro apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia.
Jose L.H. Campos
Director de Calidad
Respuesta del Departamento de Calidad
Dear Justin, thank you very much for your wonderful feedback. We appreciate the time you took to share the highlights of your stay with us and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Linda, thank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Malaga.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Ash, thank you very much for this wonderful review. We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We look forward to serving you again soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Bernhard, thank you for sharing your opinion. It is very important for us to know how the guests experience their stays with us.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Muchas gracias por el tiempo dedicado en valorar su estancia en nuestro apartamento. Esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
It was loud and noisy on weekends night till almost 5 am, if you are with kids or light sleepers then you will have some issue
Respuesta del Departamento de Calidad
Dear Ali, thank you very much for taking the time to review your stay in our apartment. We appreciate your highlights on our great location and the cleanliness and design of our apartment.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for your positive feedback, we are glad to know that the apartment matched your holiday expectations and hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Hannah, thank you very much for your kind feedback. We are glad to know that our apartment matched your holiday expectations and hope to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Myra, we are delighted to read that we were able to match your holiday expectations. We really appreciate your kind feedback and we look forward to serving you again in the future.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Mark, thank you for choosing our apartment for your stay in Malaga and for sharing your experience with us. It is always a pleasure for us to know that our guests leave with beautiful vacation memories.
We look forward to your next visit.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
Dear Herbert, thank you for sharing your opinion with us and our future guests. We really appreciate it.
Aija T.
Quality Department
Die Wohnung liegt perfekt! Wir waren über Ostern dort und konnten die Prozession vom Fenster aus verfolgen. In der Nähe liegen viele Restaurants und Cafés. Die Wohnung liegt sehr zentral und es ist trotzdem ruhig.
Respuesta del Departamento de Calidad
Dear Andrea, thank you for sharing your feedback on your stay in our apartment. We are glad to know that you had a memorble stay with us. Hope to have the opportunity to meet you soon again.
Aija T.
Quality Department
Respuesta del Departamento de Calidad
We would like to thank you for choosing our apartment for your stay in Malaga. We agree that our excellent location is one of the key aspects which makes the stay very special. We are glad to know that you enjoyed it and hope to see you again in the future.
Aija Teilane
Quality Department
Respuesta del Departamento de Calidad
Thank you very much for this amazing review. It is such a pleasure for us to read that you had a memorable stay in our apartment and our superior location was a highlight of your stay.
Thank you for choosing our apartment for your stay in Granada and we look forward to your next visit.
Aija Teilane
Quality Department
Lamentablemente, a pesar de haber sido limpiada antes de nuestra llegada, la casa estaba muy sucia y llena de polvo. No pudimos utilizar el sofá cama del salón por ser poco práctico. Luego pedimos la cortesía, teniendo un vuelo por la tarde, de guardarnos las maletas en la casa hasta las 14 h (sabiendo que tendríamos un check-in a las 15:30h), ya que incluso a nuestra llegada tuvimos que quedarnos con la maleta por Málaga hasta las 15:30h, pero nos dijeron que las dejásemos en una sala de equipajes pagando. Finalmente, anfitrión grosero e inútil.
Respuesta del Departamento de Calidad
En primer lugar, nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su estancia. Estamos muy contentos de leer que le gustó el apartamento y la excelente ubicación del mismo. Sentimos sinceramente leer su insatisfacción con la limpieza del apartamento. Sin embargo, nos gustaría aprovechar la oportunidad para aclarar algunos aspectos de su comentario. Sentimos su decepción por no poder hacer el check in en el momento de su temprana llegada, pero tal y como les explicó la persona que les atendió, el apartamento estaba ocupado el día anterior y nuestro departamento de limpieza tenía que prepararlo para su estancia. Lamentamos el retraso de media hora de nuestra compañera, se debe a que estaba ayudando a otros huéspedes con su llegada. Tras recibir su aviso de que no estaban satisfechas con las condiciones de limpieza, inmediatamente enviamos de nuevo a nuestro personal de limpieza para revisarlo y asegurarnos de que todo está a su grado. Desafortunadamente los huéspedes que entraban justo el día de su salida nos han pedido también entrar en el apartamento temprano, a lo que lógicamente les hemos respondido que no es posible, respetando su hora de salida y el tiempo necesario para preparar el apartamento. De todos modos nuestra compañera amablemente les informó de las consignas más cercanas para que puedan guardar su equipaje. Gracias de nuevo por elegir nuestro apartamento en esta ocasión y por la cortesía de su tiempo, a pesar de que entendemos que este no cumplió con sus expectativas. Aija Teilane Departamento de Calidad