This fantastic house is located next to the San Nicolás viewpoint, which offers privileged views of the Alhambra, the most visited monument in Spain. It is located in one of the most beautiful areas of Granada, the Albaicín neighborhood.
Casa San Nicolás is distributed over three floors (basement, ground floor and first floor) this accommodation has a capacity for 10 guests.
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San Nicolás House
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Response from the Quality Department
Dear Marien, Thank you for sharing your positive feedback. We´re delighted to hear that you found our property spacious and perfectly situated. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.
Quality Department
Response from the Quality Department
Estimado Sebastian:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Response from the Quality Department
Dear Mike,
Thank you so much for choosing to stay with us during such a special occasion in Granada. We´re thrilled to hear that the location suited your needs and contributed to an exceptional stay. Carlos is a valued member of our team, and I´ll be sure to pass on your kind words to him.
We hope to have the pleasure of hosting you again whenever your travels bring you back to Granada.
Response from the Quality Department
Estimada Christine,
Agradecemos mucho que haya tomado el tiempo para compartir su experiencia en nuestra casa. Nos alegra saber que encontró la propiedad en excelentes condiciones y que coincidió con la descripción del anuncio. La amplitud y la limpieza son aspectos que consideramos fundamentales para proporcionar a nuestros huéspedes una estancia cómoda. La ubicación cerca del mirador San Nicolás y sus maravillosas vistas de La Alhambra son, sin duda, un gran atractivo. Nos complace saber que disfrutó de esta ubicación privilegiada.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro u ofrecerles otra maravillosa estancia.
Response from the Quality Department
Dear Morgan,
Thank you for your glowing review. We´re delighted to hear that you had such a great experience during your stay in our property. Our historic location, right in the heart of old Granada, offers the charm of cobbled streets and breathtaking views of the Alhambra. We´re thrilled that our check-in process met your expectations and that our team made your stay even more enjoyable.
We take pride that cleanliness met your expectation, and traditional character of our house was convenient for you, providing an authentic experience in this ancient city. Your intention to return is the best compliment we could receive. We look forward to welcoming you back for another unforgettable visit
Response from the Quality Department
Dear Marc,
We sincerely appreciate your kind words and enthusiastic recommendation. We are delighted to hear that your experience at our location was exceptionally good, and that you enjoyed the well-equipped interior and the beautiful outdoor space.
In our commitment to providing quality service, we are always pleased to be flexible and attentive to ensure our guests have a pleasant and memorable stay. Your satisfaction is our greatest reward, and feedback like yours inspires us to continue striving for excellent service.
We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Antonia,
Thank you so much for your kind review. We´re delighted to hear that you had a pleasant experience during your stay at our apartment. It´s wonderful that you found the space spacious and the pool was adequate for your needs. We´re also pleased to know that you enjoyed the convenience of nearby restaurants and the bus stop´s proximity.
We are also glad to her that you found the view from the apartment stunning. We understand your desire to stay longer, and we would be more than happy to welcome you back for an extended stay in the future.
Once again, thank you for choosing our apartment, and we hope to have the pleasure of hosting you again soon.
Quality Department Manager.
Response from the Quality Department
Dear shannon,
Thank you so much for your wonderful review. We´re thrilled to hear that you found our place beautiful and that the location, with its proximity to the stunning Alhambra, was to your liking. Your recommendation about parking at San Cristobal-Albaicín is valuable advice for future guests, as navigating Granada´s narrow streets can indeed be challenging.
It would be a pleasure to welcome you back for another stay. Your kind words motivate us to continue providing an excellent experience for our guests.
Response from the Quality Department
Estimado Jorge:
Agradecemos mucho su comentario sobre su estancia en nuestro apartamento. Es cierto que la ubicación privilegiada de nuestro alojamiento, encontrándonos en el corazón de la ciudad, hace que pueda suponer una dificultad para acceder a la zona con coche y poder aparcar el mismo. Sin embargo, es genial saber que pudo solventar este pequeño inconveniente haciendo uso del parking que se encuentra localizado a unos pocos metros, y que disfrutó de las amplias habitaciones y el encantador jardín con piscina. Valoramos su opinión y esperamos que haya tenido una estancia gratificante en esta excepcional ciudad. Esperamos verle de nuevo en el futuro.
Response from the Quality Department
Estimado Rafael. Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Departamento de Calidad.
Response from the Quality Department
Dear Michael. It was an absolute pleasure having you as our guest at San Nicolas in Granada. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.
Quality Department.
Response from the Quality Department
Dear Joy,
Thank you for taking the time to share your feedback about your recent stay at our apartment. We´re pleased to hear that you found the location to be great, and we´re glad that our communication was helpful throughout your stay.
We deeply apologize for the issues you encountered with the basement bedroom. We´re truly sorry that it didn´t meet your expectations in terms of comfort and ambiance. We take your concerns about the furnishings and maintenance problems seriously to adressing it. We would have been delighted to have some information about this during your stay in order to have provided you with an answer to the aforementioned inconveniences.
We´re glad you were able to take advantage of the flexibility with the check-out time, and we hope this made your departure more convenient.
Once again, thank you for sharing your thoughts with us. We take every guest´s feedback seriously and use it as an opportunity to learn and grow. We hope to have the chance to welcome you back in the future and provide you with an improved and more enjoyable experience.
Quality Department Manager
Response from the Quality Department
Dear Jason,
We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Response from the Quality Department
Dear Daniel,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Response from the Quality Department
Dear Kian,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Response from the Quality Department
Dear Liya, We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Phil,
Thank you for choosing our apartment for your recent stay. We are grateful that our central location contributed positively to your experience. We strive to provide our guests with a prime position in the city, offering convenience and easy access to attractions and amenities. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon. Please let us know if there is anything else we can do to enhance your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Maxime,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Yolanda:
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Michel,
We sincerely appreciate your comment about your stay in our apartment. We are very sorry that you experienced some issues during your stay, and we apologize for any inconvenience caused. We value your feedback and will use it to improve our services in the future. We hope to have the opportunity to welcome you back in the future so you can experience the best version of our accommodation.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Luis:
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Anouk,
First and foremost, we would like to thank you for taking the time to write a review of your recent stay with us. Your feedback is greatly appreciated as it helps us to continually improve our services.
We are truly sorry that your stay did not meet your expectations and we apologize for any inconvenience caused by the delay in preparing the apartment for your arrival. We understand that unforeseen circumstances and the varying conditions left by previous guests can cause delays, but we should have done better in managing the situation.
However, we would like to add some information about your stay, such as your refusal to identify yourselves for check-in purposes. We would like to clarify that asking for identification during the check-in process is a legal requirement in Spain, and it is necessary to register all guests on a police database. We regret if this caused any discomfort during your stay.
Regarding the broken door, we acted promptly later that day when you communicated us about the issue by sending our maintenance team to fix it, along with a representative to properly check you in. Unfortunately, once at the apartment, we were unable to reach you by phone or at the door and had to request assistance from the agency to contact you, who were not able to reach you either until 24 hours later, when you stated that you had abandoned the accommodation.
Nonetheless, and despite the issues, we are glad that you enjoyed the location of the property and were able to use the swimming pool during your stay even though the climate was still cold at that time of the year.
At Genteel Home, we always strive to provide our guests with top-quality stays, and we are sorry that we did not meet our usual standards in your case. We sincerely apologize for any inconvenience caused and hope to have the opportunity to serve you again in the future, ensuring that your stay is perfect in every aspect.
Thank you again for having chosen us, we are willing to welcome you back in the future to have the opportunity to serve you again, ensuring that your stay is perfect in every aspect.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Josh,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Susan,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Granada. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Javier:
Estamos encantados de leer que ha disfrutado de su estancia con nosotros y de que la casa ofreciera todo loq ue necesitaba para tener una agradable estancia. Esperamos volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Anna,
Thank you for this praising review after your stay. We are delighted to know that you enjoyed Granada from our apartment. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Lukáš,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Hippolyte,
We are happy that you enjoyed your time in Granada with us. Thank you for the recommendation, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kelly,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Marcela:
Ante todo agradecerle por habernos elegido para su estancia en Granada y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Sergei,
First and foremost thank you this detailed review of your stay. Due to the historic nature of the Albayzin quarter and the orography, located on a hill, stairs and ramps are a part of the magic that makes the area unique. Thank you for highlighting the amenities and services provided, as well as for the observations and suggestions for future guests. We are certain they will find them most useful. Thank you once again for making us your preffered accommodation in Granada, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Karen,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Nada más entrar a las 14h del día 30 de diciembre, descargamos nuestras cosas y nos fuimos a comer, al volver se nos había llenado la comida de hormigas que fue el menor de nuestros problemas, porque la bandeja del horno (que también estaba sucia) no encaja y se nos cayo el asado del día de Nochevieja, ya nos estropeasteis la noche!!
El armario donde se guardan todos los vasos de la casa estaba caído, cuando lo abrí me fije que solo estaba anclado con un tornillo, con el peligro que ello conlleva.
El menaje de cocina es una porquería, ni una tortilla francesa hemos podido hacer porque se pegan todas las sartenes.
El aparato de aire de la planta de abajo tiene un escrito que no se debe dejar encendido porque puede calentarse pero no es suficiente para calentar la planta; a 16 grados estuvimos desayunando el primer día, con niños!!! Menos mal que nos trajeron un aparato adicional el día 31.
El cuarto de baño de la planta principal es imposible entrar por el olor que tiene a humedad y alcantarilla, cuanto menos ducharse, al tercer día no se podía tirar de la cadena y descubrí que estaba oxidado hasta el punto que se partió. La habitación de la planta principal al estar al lado del baño también huele, ademas es un olor bastante intenso y penetrante.
De los baños de arriba, el de la izquierda cuando abres el grifo del lavabo se filtra el agua y cae al suelo. El baño de la derecha el inodoro no está bien anclado al suelo por tanto el baño huele.
Entiendo que la casa es antigua pero no se ha reformado nada para alquilarla al coste que tiene, y aunque nos han hecho un abono del 20% ha sido una experiencia bastante desagradable.
Como parte positiva los colchones están perfectos.
No tengo ningún problema en ampliar la información por teléfono o vía mail.
Un saludo
Response from the Quality Department
Dear Rodrigo,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one. We take note of your remarks on the garage and the restricted area, surely this will help us to offer a better service to our future guests.
We hope you stay with us again on your next trip to Granada.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Ángela:
Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Ma,
It is our greatest reward to know that you enjoyed the apartment so much that you are willing to stay with us again. We will be delighted to welcome you back with open arms.
Response from the Quality Department
Estimada María Dolores:
le damos las gracias por esta maravillosa opinión y por sus alabanzas a la casa y al personal Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Response from the Quality Department
Dear Liz,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Response from the Quality Department
Dear Claudia, Thank you for this heartwarming review of your stay with us, we look forward to your next visit.
Response from the Quality Department
Dear Diego, Thank you for your kind word on the apartment and Elvira. We will make sure to pass them on to her. It is a great honour for us to knwo that you enjoyed your time in Granada. We look forward to serve you again soon.
Response from the Quality Department
Dear Luzia, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments give us strength to continue working hard to fulfill this goal. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Response from the Quality Department
Estimada Paula, muchas gracias por su reseña tan valiosa. Es muy importante para nosotros conocer la opinión de nuestros huéspedes. Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Niko, thank you very much for staying with us. It was a pleasure for us to host your family, and we are glad to know that our installations and unique location met your expectations.
We hope to meet you in the future again.
Aija T.
Quality Department
Response from the Quality Department
Estimado Juan Carlos, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Estimada Natalia, muchas gracias por compartir su experiencia personal en nuestra propiedad. También estamos muy contentos de leer que estuvo muy satisfecha con la estancia y estamos agradecidos por la alabanza a la limpieza de nuestras instalaciones.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Caroline, thank you very much for your comments regarding your personal experience in our property. It is the best reward for us to know that you had a pleasant stay and enjoyed Granada.
We hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Melissa, thank you very much for choosing our property for your stay and for your valuable review.
Reviews like these give us an opportunity to address areas of improvement. Our team works hard to create unique experiences and provide the best service, therefore we highly appreciate the time you took to share your personal experience with us.
It would be a pleasure to welcome you back anytime you plan a visit to Granada.
Aija T.
Quality Department
Response from the Quality Department
Dear Andrew, thank you for this very kind review of our apartment, We are glad to know that you had a pleasant stay and we look forward to serving you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Nany, thank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Granada.
Aija T.
Quality Department
Response from the Quality Department
Thank you Ghazal for your review, we appreciate your positive feedback about your personal experience at our property.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Kristine, thank you for you feedback. We are glad to know that you enjoyed our great location and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Sarah, we would like to thank you for choosing our property for your holiday and very much look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
We enjoyed our stay very much. The location is fantastic, in an old neighborhood, within walking distance of a number of restaurants and cafes. It is also very close to a popular viewing point for the Alhambra. We even walked to the Alhambra (although that involved a good bit of downhill and uphill hiking). However, I would not recommend trying to drive a car to this place. Even the taxi drivers were at first hesitant to take us there, although they did get us to the house.
Response from the Quality Department
Dear Bryan, we are glad to know that you had a pleasant stay with us. We hope to have the opportunity to meet you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear May, thank you very much for choosing our San Nicolas House for your stay in Granada. We are glad to know that you enjoyed its location and we hope we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Estimado Salvador, estamos encantados de que haya disfrutado de su estancia entre nosotros. Esperamos volver a tener la oportunidad de servirle en un próximo futuro.
Aija T.
Quality Department
Response from the Quality Department
Dear James, thank you very much for the time you took to share your experience with us. We highly appreciate your comments and suggestions.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Dear Clémence, we appreciate the time you took to share your detailled feedback. Thank you very much for sharing the highlights of your stay with us.
It was a pleasure to host your group and we look forward to serving you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Chris, thank you for sharing your opinion. We are glad to know that the apartment matched your expectations and we hope to have the opportunity to meet you in near future again.
Aija T.
Quality Department
Response from the Quality Department
Dear Jeffrey, thank you for your valuable feedback.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Le damos las gracias por haber elegido nuestra propiedad para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Muchas gracias por su evaluación.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar sus expectativas.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su estancia en nuestra propiedad.
Gracias por su visita y críticas constructivas, nuestro objetivo principal es que asegurar a nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Thank you very much for your positive and detailed review. We are glad to hear that you enjoyed our unbeatable location and the comfort of the house.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Response from the Quality Department
Apreciamos que haya tomado el tiempo para relatarnos su experiencia personal con nosotros.
Le damos las gracias por destacar la amabilidad y el entusiasmo de nuestro personal, ellos son la principal fortaleza de nuestros apartamentos. Estamos encantados de que disfrutara de su estancia entre nosotros y esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Response from the Quality Department
Thank you very much for your positive review, it is such a pleasure for us to read that the house met your expectations ensuring that you bring back home good memories of your holidays among us.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Response from the Quality Department
We really appreciate your positive feedback regarding your stay in our San Nicolas house.
It is such a pleasure for us to read your complete satisfaction with the house and its location.
Thank you for making us your choice accommodation when visiting the area. We look forward to welcoming you back again very soon.
Aija Teilane
Quality Department
Response from the Quality Department
Dear Ared
Thank you for reviewing your recent stay in our Sna NIcolás apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Regards
restaurants, marché, supérette ..... tout à proximité.
Maison spacieuse, propre et bien équipée.
Piscine agréable.
La circulation en voiture dans le quartier est très réglementée : accès limité à certaines heures .... renseignez-vous!!
Nous y avons passé un excellent séjour en famille.
Location à recommander très certainement !
Response from the Quality Department
Dear Anne Thank you for making our GH San Nicolás apartment your choice destination on this occasion and for your very kind recommendation to the travel community of Genteel Home, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Best regards Ana García, Customer Service
Response from the Quality Department
Estimada Amelia
En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento San Nicolás y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas, esperamos poder volver a servirla muy pronto. Un saludo