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Casa
San Nicolás

Granada · Albaicín

9,5 (118 valoraciones)   ·  Ver en el mapa


1-10
Huéspedes

5
Dormitorios

4
Baños

500 m2
Superficie

Sobre el alojamiento

Esta fantástica casa se encuentra situada junto al mirador de San Nicolás , que te ofrece unas privilegiadas vistas de la Alhambra, el monumento más visitado de España. Se encuentra en una de las zonas más bonitas de Granada, el barrio del Albaicín.

La Casa San Nicolás se distribuye en tres plantas (sótano, planta baja y primera planta) este alojamiento tiene una capacidad para 10 huéspedes.

Al entrar al alojamiento nos encontramos con un salón comedor con sofá, Smart TV, sillón, mesa auxiliar, sillas y una mesa de comedor con capacidad de hasta 6 comensales. Desde el salón podemos acceder al jardín trasero del alojamiento que cuenta con mobiliario exterior, porche, piscina no climatizada y vistas a la antigua muralla nazarí, que también forma parte del jardín.

En la planta baja de la casa nos encontramos con la cocina con todo lo necesario para poder disfrutar de su estancia y con una habitación con dos camas individuales, vistas al jardín y baño en suite. En esta planta, están las escaleras que dan acceso a la primera planta donde se encuentran dos baños y tres habitaciones, una de ellas con cama doble y las otras con dos camas individuales. El dormitorio principal cuenta con balcón y vistas a la Alhambra.

Al sótano accedemos por unas escaleras desde la planta baja de la casa, en el encontramos una habitación con dos camas individuales y baño en suite. La casa también cuenta con garaje privado con capacidad para un coche.

Esta casa se encuentra en pleno barrio del Albaicín, el barrio más antiguo de Granada. Este barrio se encuentra frente a la colina de la Alhambra, en el cerro de San Cristóbal, y rodeado por el Sacromonte, la calle Elvira y el río Darro. Este barrio es un lugar perfecto para relajarse, para recorrer sus callejuelas, descubrir miradores y disfrutar de la gastronomía típica de la ciudad.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Piscina Privada
Mascotas Permitidas
Cuna Disponible
Terraza Privada
Planta Planta baja
Ascensor No disponible
Parking Privado
WiFi Gratis
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.

> Piscina: Abierta todo el año.

> VFT/GR/02302
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Código descuento
APLICAR
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Valoración de la propiedad

9,5 (118 Valoraciones)

Ubicación
9,9
Calidad
9,5
Limpieza
9,4
Personal
9,5
Instalaciones
9,3
Recomendación
9,3

Nos interesa tu opinión


Opiniones de nuestros clientes

Jen Hesnan8
FEB 2024
Great location, lots of space. Beautiful views from the rooms. Great place have breakfast in the morning for the whole family outside.
Respuesta del Departamento de Calidad

Dear Jen,

Thank you for your positive feedback. We´re delighted to hear that you enjoyed our great location, spacious accommodations, and beautiful views from the rooms. It´s wonderful to know that you and your family were able to enjoy breakfast together outside. We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another memorable stay.

Luke Smith10
ENE 2024
.
Respuesta del Departamento de Calidad

Dear Luke,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jaepil Kim8
ENE 2024
kitchen is small, but the other things are over average.
Respuesta del Departamento de Calidad

Dear Jaepil,

Thank you for your feedback. We´re glad you found our apartment above average overall. While we acknowledge the kitchen´s size may be smaller than expected, we do our best to accurately represent our accommodations on our website. Your input helps us improve. Despite this, we hope you enjoyed your stay. Thank you for choosing us, and we look forward to welcoming you back in the future.

Camilo Mutis10
ENE 2024
Increíble casa en el Mirador de San Nicolas, muy cómoda y con espacios muy bonitos para compartir en familia o amigos. La atención maravillosa. Recomiendo muchísimo esta casa!
Respuesta del Departamento de Calidad

Estimado Camilo:

Agradecemos sinceramente sus amables palabras y su recomendación. Nos alegra saber que disfrutó de su estancia en nuestra casa en el Mirador de San Nicolás y que encontró los espacios cómodos y hermosos para compartir en familia o con amigos. Es un placer para nosotros brindar un servicio atento. Agradecemos su recomendación y esperamos tener el honor de recibirlo nuevamente en el futuro.

Zach H10
ENE 2024
We were a group of 6 adults and 1 child and this was a great place to stay on our road trip. Everything was comfortable and convenient and we would definitely stay again.
Respuesta del Departamento de Calidad

Dear Zach,

Thank you for choosing our accommodation on your road trip. We´re delighted to hear that the space was comfortable and convenient for your group of 6 adults and 1 child. It would be our pleasure to host you again in the future. Safe travels, and we look forward to welcoming you back.

Alessia Galatioto10
ENE 2024
La casa è splendida ed è gestita in maniera efficiente, lo staff risponde in tempo reale a qualsiasi richiesta. Molto spaziosa, ha tre camere doppie al primo piano (due con letti singoli e una con letto matrimoniale) e due bagni, cucina, soggiorno con accesso alla piscina e una camera con due letti singoli e un bagno al piano terra, infine nel basement c´è un´altra camera con due letti singoli e bagno privato, e l´accesso al garage Il garage va bene per due utilitarie, noi siamo entrati con 2 suv, ma è stata un´avventura! La zona di Albaicin è molto caratteristica e si raggiunge il centro in pochi minuti a piedi, risalire è faticoso, ma il taxi costa solo 5€. Nell´insieme è stato un soggiorno piacevole, grazie allo staff di Carlos!
Respuesta del Departamento de Calidad

Dear Alessia,

Thank you for your gracious review. We are delighted to hear that you found our house splendid and efficiently managed. Your compliments on our staff´s prompt responsiveness and the spaciousness of the accommodation are truly appreciated. It´s wonderful to know that you enjoyed the unique charm of Albaicin and the convenience of reaching the city center. Your pleasant stay is a testament to the dedication of Carlos and our team. We look forward to the opportunity to welcome you back for another delightful experience.

Francesca Raimondi8
DIC 2023
Talo on ihan San Nicolaksen kirkon näköalapaikan lähellä. Autolla sinne on vähän vaikeaa päästä , ja kannattaa olla pienikokoinen auto sillä autotallin ovi on aika kapea ( niinkuin sanottu asunnon esittelyssä) Albaycinin kortteli on viehättävä. Talo oli siisti , makuuhuoneet mukavat ja tarpeeksi kylpyhuoneita. Yksi makuuhuoneesta on kellarikerroksessa ( niinkuin autotalli) ja sillä on oma kylpyhuone. Vietimme tosi mukavaa perhelomaa ja aiomme palata varmasti.
Respuesta del Departamento de Calidad

Dear Francesca, We are pleased to hear that you enjoyed your stay. Thank you for your feedback on the location and the suggestion regarding the car size for accessing the garage; we will take that into consideration for future directions. We´re glad to know that the house was clean, and the bedrooms were comfortable with adequate bathrooms.
We sincerely hope you had a pleasant family vacation, and we would be delighted to welcome you back in the future.

Quality Department

Ma Khurram10
NOV 2023
This was our second time staying here. Gets better each time
Respuesta del Departamento de Calidad

Dear Ma,

Thank you for choosing to stay with us again and for taking the time to share your positive experience. We´re delighted to hear that your second visit was even better than the first. Your continued support means a lot to us, and we´re committed to ensuring each stay is memorable and enjoyable. It is a pleasure to serve customers like you. We look forward to welcoming you back for another wonderful stay in the future.

Marien Abud10
NOV 2023
Spacious property that’s perfectly situated. You can even see the Alhambra from the upstairs bedroom!
Respuesta del Departamento de Calidad

Dear Marien, Thank you for sharing your positive feedback. We´re delighted to hear that you found our property spacious and perfectly situated. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

Quality Department

Sebastian Martin10
OCT 2023
Todo perfecto, volveremos
Respuesta del Departamento de Calidad

Estimado Sebastian:

Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.

Mike Thomson10
OCT 2023
booked it for a group that we´re staying in Granada for a wedding. The location was exceptional and second to none thanks to Carlos for an amazing stay
Respuesta del Departamento de Calidad

Dear Mike,

Thank you so much for choosing to stay with us during such a special occasion in Granada. We´re thrilled to hear that the location suited your needs and contributed to an exceptional stay. Carlos is a valued member of our team, and I´ll be sure to pass on your kind words to him.

We hope to have the pleasure of hosting you again whenever your travels bring you back to Granada.

Christine Marie10
OCT 2023
La casa estaba en excelentes condiciones y tal como estaba descrita en el anuncio. Muy espaciosa y limpia. La localidad es estupenda y está cerca del mirador San Nicolás con vistas maravillosas de La Alhambra. Lo recomiendo 100%.
Respuesta del Departamento de Calidad

Estimada Christine,

Agradecemos mucho que haya tomado el tiempo para compartir su experiencia en nuestra casa. Nos alegra saber que encontró la propiedad en excelentes condiciones y que coincidió con la descripción del anuncio. La amplitud y la limpieza son aspectos que consideramos fundamentales para proporcionar a nuestros huéspedes una estancia cómoda. La ubicación cerca del mirador San Nicolás y sus maravillosas vistas de La Alhambra son, sin duda, un gran atractivo. Nos complace saber que disfrutó de esta ubicación privilegiada.

Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro u ofrecerles otra maravillosa estancia.

Morgan Cowper10
SEP 2023
Location is 11/10. Right on the cobbled streets of old Granada, views of the Alhambra, loads of restaurants and miradors nearby in traditional public squares. Comms for check-in were top notch and they sorted everything out easily and with a smile. The home isn´t ultra modern or new inside, but to be honest that´s not really on our priorities for a break in an old city. Its clean and traditional so it was amazing for the price. Would definitely stay there again.
Respuesta del Departamento de Calidad

Dear Morgan,

Thank you for your glowing review. We´re delighted to hear that you had such a great experience during your stay in our property. Our historic location, right in the heart of old Granada, offers the charm of cobbled streets and breathtaking views of the Alhambra. We´re thrilled that our check-in process met your expectations and that our team made your stay even more enjoyable.

We take pride that cleanliness met your expectation, and traditional character of our house was convenient for you, providing an authentic experience in this ancient city. Your intention to return is the best compliment we could receive. We look forward to welcoming you back for another unforgettable visit

Marc Hadfield10
SEP 2023
Exceptionally good location, well equipped inside, nice outdoor space. Flexible and helpful host. Thoroughly recommend.
Respuesta del Departamento de Calidad

Dear Marc,

We sincerely appreciate your kind words and enthusiastic recommendation. We are delighted to hear that your experience at our location was exceptionally good, and that you enjoyed the well-equipped interior and the beautiful outdoor space.

In our commitment to providing quality service, we are always pleased to be flexible and attentive to ensure our guests have a pleasant and memorable stay. Your satisfaction is our greatest reward, and feedback like yours inspires us to continue striving for excellent service.

We look forward to welcoming you again in the future.

Antonia Maria  Bestard Luis10
SEP 2023
Una agradable experiència a aquest apartament. molt espaiós,piscina petita xo suficient. restaurants a prop. Bus q arriba just a devora. Mirador amb vistes a l.alhambra. Tot mlt bé. Ens haguéssim quedat més dies.. Gràcies!
Respuesta del Departamento de Calidad

Dear Antonia,

Thank you so much for your kind review. We´re delighted to hear that you had a pleasant experience during your stay at our apartment. It´s wonderful that you found the space spacious and the pool was adequate for your needs. We´re also pleased to know that you enjoyed the convenience of nearby restaurants and the bus stop´s proximity.

We are also glad to her that you found the view from the apartment stunning. We understand your desire to stay longer, and we would be more than happy to welcome you back for an extended stay in the future.

Once again, thank you for choosing our apartment, and we hope to have the pleasure of hosting you again soon.


Quality Department Manager.

Shannon Hughes10
SEP 2023
This place is beautiful. The location is terrific, right near the beautiful view of the Alhambra. Didn´t even attempt parking onsite due to feedback from other reviews - highly recommend parking at San Cristobal-Albacyn and walking 10 minutes to the house. Mainly because driving in the narrow streets of the city is difficult, one of the reasons why Granada is magical. Absolutely would stay here again!!
Respuesta del Departamento de Calidad

Dear shannon,

Thank you so much for your wonderful review. We´re thrilled to hear that you found our place beautiful and that the location, with its proximity to the stunning Alhambra, was to your liking. Your recommendation about parking at San Cristobal-Albaicín is valuable advice for future guests, as navigating Granada´s narrow streets can indeed be challenging.

It would be a pleasure to welcome you back for another stay. Your kind words motivate us to continue providing an excellent experience for our guests.

Jorge Ignacio Esteban Lorenzo10
AGO 2023
Ubicación fantástica, en un sitio privilegiado. Es cierto que las calles al ser Empedradas dificultan la llegada con maletas y, si como fue nuestro caso, el coche es grande y no entra en el garaje, es un handicap a tener en cuenta. De todos modos a 7 minutos de la casa hay un parking. Las habitaciones amplias, el jardín con la piscina estupendo y la ciudad es excepcional.
Respuesta del Departamento de Calidad

Estimado Jorge:

Agradecemos mucho su comentario sobre su estancia en nuestro apartamento. Es cierto que la ubicación privilegiada de nuestro alojamiento, encontrándonos en el corazón de la ciudad, hace que pueda suponer una dificultad para acceder a la zona con coche y poder aparcar el mismo. Sin embargo, es genial saber que pudo solventar este pequeño inconveniente haciendo uso del parking que se encuentra localizado a unos pocos metros, y que disfrutó de las amplias habitaciones y el encantador jardín con piscina. Valoramos su opinión y esperamos que haya tenido una estancia gratificante en esta excepcional ciudad. Esperamos verle de nuevo en el futuro.

Rafael Félix Ocete Pérez10
AGO 2023
Preciosa casa perfectamente acondicionada y con piscina junto al Mirador de San Nicolás. Comunicación ágil y sencilla. Absolutamente recomendable.
Respuesta del Departamento de Calidad

Estimado Rafael. Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.

Departamento de Calidad.

Michael Pearson10
AGO 2023
Beautiful spacious space, with a brilliant outdoor area to relax by the pool in the heat. Perfect location for the Albacin, to wonder the streets on the evening, and 10 minute walk to the river that leads into the centre. Steep walk back up the hill to consider, but not a problem for us. Would absolutely recommend!
Respuesta del Departamento de Calidad

Dear Michael. It was an absolute pleasure having you as our guest at San Nicolas in Granada. We´re thrilled to hear that you enjoyed your stay with us. Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you.

Quality Department.

Joy Newton6
JUL 2023
Our first reaction to the property was that it was in a great location (we know the area well). You do need to be prepared for the steep climb from the centre if you are on foot but plenty of taxis around or local buses. We were a group of 7 with 3 teenagers so we had booked somewhere with 5 bedrooms so that they could have a room each. However the basement bedroom was not somewhere anyone wanted to sleep, it was dark and had a smell so none of the family felt comfortable going down there. The apartment itself was very spacious but the furnishings such as the sofa were very stained and the headrest broken. The doors were almost fragile and the back door didn’t lock which left me a bit uneasy (although would be difficult for someone to get to). Wallpaper coming of walls, broken bathroom door so no lock, no bulb in bedside lamp, pool was losing water so we had to refill each day which took several hours. If the property was updated it would be perfect but it’s clear that the pictures were from a long long while ago. The host was good at communicating and did allow us to stay a little later than check in which is good.
Respuesta del Departamento de Calidad

Dear Joy,

Thank you for taking the time to share your feedback about your recent stay at our apartment. We´re pleased to hear that you found the location to be great, and we´re glad that our communication was helpful throughout your stay.

We deeply apologize for the issues you encountered with the basement bedroom. We´re truly sorry that it didn´t meet your expectations in terms of comfort and ambiance. We take your concerns about the furnishings and maintenance problems seriously to adressing it. We would have been delighted to have some information about this during your stay in order to have provided you with an answer to the aforementioned inconveniences.

We´re glad you were able to take advantage of the flexibility with the check-out time, and we hope this made your departure more convenient.

Once again, thank you for sharing your thoughts with us. We take every guest´s feedback seriously and use it as an opportunity to learn and grow. We hope to have the chance to welcome you back in the future and provide you with an improved and more enjoyable experience.

Quality Department Manager

Jason Meade10
JUL 2023
A great place to stay away from the center of the city with amazing views
Respuesta del Departamento de Calidad

Dear Jason,

We greatly appreciate your positive and thoughtful review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Daniel Villasmil10
JUN 2023
I recently stayed in Granada, and I must say, the location of my accommodation was absolutely superb! It was right next to the best views of the Alhambra, offering breathtaking sights that truly enhanced my experience. Moreover, the area boasted a variety of great bars and restaurants, each offering their own unique ambiance and, best of all, amazing views of the surroundings. However, there was one drawback that slightly affected my overall experience: parking. Finding a parking spot in the area proved to be quite challenging. I would recommend opting for a taxi or Uber. The house has parking but with a very narrow and steep incline entrance. This inconvenience aside, my stay in Granada was memorable and enchanting. Overall, I highly recommend this location for anyone visiting Granada, as it provides a fantastic base to explore the city and soak in the magnificent views.
Respuesta del Departamento de Calidad

Dear Daniel,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Kian Vahedi10
JUN 2023
This place was amazing, fit the description perfectly and was ideal for our stay, we really enjoyed it and it is a short walk downhill to the centre of granada, i really recommend it!! My one criticism is that the neighbour is very annoying and often complained and would just stare at us when we were talking in the garden even in the middle of the day, and he made us feel a bit awkward But apart from that it was absolutely perfect, everyone was polite from the host to the cleaners and i would love to return Thank you carlos and co
Respuesta del Departamento de Calidad

Dear Kian,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Liya Tandy10
MAY 2023
Wonderful property! Amazing location right next to Mirador San Nicolas, lovely outside poll area which gets the sun all day, only negative is a slightly odd smell in the ground floor bathroom - but other than that, perfect and would definitely stay again!
Respuesta del Departamento de Calidad

Dear Liya, We want to extend our sincerest gratitude for choosing our apartment for your recent stay. We are truly sorry for any inconvenience you may have encountered during your time with us. Your feedback is invaluable, and we are working diligently to address the issue and prevent any recurrence. It would be an honor to have the opportunity to host you again, and we promise to provide you with an impeccable experience that reflects our commitment to your satisfaction.

Jose L.H. Campos
Quality Department Manager

Phil Friedman10
MAY 2023
Location is incredible. Everything within walking distance of you don’t mind hills. Driving to location can be challenging as is parking
Respuesta del Departamento de Calidad

Dear Phil,
Thank you for choosing our apartment for your recent stay. We are grateful that our central location contributed positively to your experience. We strive to provide our guests with a prime position in the city, offering convenience and easy access to attractions and amenities. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon. Please let us know if there is anything else we can do to enhance your next visit.

Jose L.H. Campos
Quality Department Manager

Maxime Rodrigo10
MAY 2023
Très belle maison, bien située à 15 min à pied du centre de grenade tout en étant au calme.
Respuesta del Departamento de Calidad

Dear Maxime,
We extend our sincerest gratitude for selecting our apartment as your accommodation choice. Your oppinion means a lot to us, and we genuinely hope that your stay exceeded your expectations. We would be delighted to have you as our guest once more in the future. Please don´t hesitate to reach out if there is anything we can do to ensure your next visit is even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Yolanda Osés Pérez10
ABR 2023
Un alojamiento sorprendente. En el corazón del Albaicin, en medio del bullicio, una casita con gran capacidad y con piscina para aislarse y disfrutar del entorno. También había garage pero no recomiendo a nadie acceder al Albaicin en coche. Mejor andando o en transporte público. El lugar es precioso aunque saturado de turistas pero de eso no tiene la culpa la casa. Elvira ha sido la persona que nos ha atendido durante nuestra estancia y siempre ha respondido de forma rápida, eficaz y muy amable. Hemos viajado un grupo de 8 amigos y la casa se adaptaba perfectamente a nuestras necesidades.
Respuesta del Departamento de Calidad

Estimada Yolanda:
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.

Jose L.H. Campos
Director de Calidad

Michel Chupin8
ABR 2023
Maison agréable,piscine très appréciée. Difficile ( heures restreintes et entrée ) de venir en voiture à la maison, il aurait été bon de le savoir avant , nous avons laissé la voiture dans un parking payant pendant les trois jours.
Respuesta del Departamento de Calidad

Dear Michel,
We sincerely appreciate your comment about your stay in our apartment. We are very sorry that you experienced some issues during your stay, and we apologize for any inconvenience caused. We value your feedback and will use it to improve our services in the future. We hope to have the opportunity to welcome you back in the future so you can experience the best version of our accommodation.

Jose L.H. Campos
Quality Department Manager

Luis Vendrell10
ABR 2023
El chalet estaba muy limpio y muy bonito en una zona excelente y vistas espectaculares de La Alhambra.
Respuesta del Departamento de Calidad

Estimado Luis:
Nos complace saber que disfrutaron de su estancia en nuestro apartamento y agradecemos sus comentarios detallados. Estamos comprometidos a ofrecer una experiencia excepcional a nuestros huéspedes y siempre nos alegra saber que lo estamos logrando. Esperamos darles la bienvenida de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Anouk Agabekov4
ABR 2023
We arrived but the flat was not ready at 3pm we had to wait 2 more hours. Then inside the flat the backdoor was broken who was not secure and we had to leave the morning after. The company behind the rental of this place didn’t even reimburse a little or did a commercial gesture. The flat was smelly when we arrive and the small swimming pool freezing but it only end of April. I will not recommend this place, the people behind it are just good sellers. The location in grenade is good.
Respuesta del Departamento de Calidad

Dear Anouk,

First and foremost, we would like to thank you for taking the time to write a review of your recent stay with us. Your feedback is greatly appreciated as it helps us to continually improve our services.
We are truly sorry that your stay did not meet your expectations and we apologize for any inconvenience caused by the delay in preparing the apartment for your arrival. We understand that unforeseen circumstances and the varying conditions left by previous guests can cause delays, but we should have done better in managing the situation.
However, we would like to add some information about your stay, such as your refusal to identify yourselves for check-in purposes. We would like to clarify that asking for identification during the check-in process is a legal requirement in Spain, and it is necessary to register all guests on a police database. We regret if this caused any discomfort during your stay.

Regarding the broken door, we acted promptly later that day when you communicated us about the issue by sending our maintenance team to fix it, along with a representative to properly check you in. Unfortunately, once at the apartment, we were unable to reach you by phone or at the door and had to request assistance from the agency to contact you, who were not able to reach you either until 24 hours later, when you stated that you had abandoned the accommodation.
Nonetheless, and despite the issues, we are glad that you enjoyed the location of the property and were able to use the swimming pool during your stay even though the climate was still cold at that time of the year.

At Genteel Home, we always strive to provide our guests with top-quality stays, and we are sorry that we did not meet our usual standards in your case. We sincerely apologize for any inconvenience caused and hope to have the opportunity to serve you again in the future, ensuring that your stay is perfect in every aspect.

Thank you again for having chosen us, we are willing to welcome you back in the future to have the opportunity to serve you again, ensuring that your stay is perfect in every aspect.

Jose L.H. Campos
Quality Department Manager

Josh Bartley10
ABR 2023
Our extended family (7 adults and 4 kids) met up here for a week vacation. We loved the location, and also the outdoor space to relax in peace. If you´re going to Granada and want a private place to stay that is central to all the sites, this is the place for you.
Respuesta del Departamento de Calidad

Dear Josh,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Susan McCullough8
MAR 2023
Lovely accommodations for a large family. It was in the heart of the Moorish Quarters just yards from the best views in the city looking out at Alhambra. We were very high up, so there was a lot of uphill walking. If you aren´t up for hill walking, best to stay somewhere else. We, however, enjoyed walking along these ancient streets.
Respuesta del Departamento de Calidad

Dear Susan,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Granada. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Javier Núñez Verbel10
MAR 2023
La casa tal cual lo ofrecido y Granada una ciudad preciosa
Respuesta del Departamento de Calidad

Estimado Javier:
Estamos encantados de leer que ha disfrutado de su estancia con nosotros y de que la casa ofreciera todo loq ue necesitaba para tener una agradable estancia. Esperamos volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Anna Gardner10
MAR 2023
We just loved the location and the space was great too. The hosts are extremely responsive and helpful. We were here for several weeks and we just loved the energy from the nearby plaza and overlook of Alhambra. The backyard was a quiet and inviting space and when it warmed up each day, we could open the doors and enjoy. Even though the area is a busy during the day, it´s very quiet at night. We hope to come back here one day.
Respuesta del Departamento de Calidad

Dear Anna,
Thank you for this praising review after your stay. We are delighted to know that you enjoyed Granada from our apartment. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Lukáš Beran10
FEB 2023
Great place place/price
Respuesta del Departamento de Calidad

Dear Lukáš,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Hippolyte Labenne8
ENE 2023
Airbnb très joli et moderne, très bien situé. Je recommande.
Respuesta del Departamento de Calidad

Dear Hippolyte,
We are happy that you enjoyed your time in Granada with us. Thank you for the recommendation, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Kelly Tsai8
ENE 2023
Great space for big groups, multiple bedrooms and bathrooms, and very cute surroundings!
Respuesta del Departamento de Calidad

Dear Kelly,
Thank you very much for the praising comment towards the apartment and for the remarks about the surroundings. We are delighted that it would fit your necessities.

Jose L.H. Campos
Quality Department Manager

Marcela Gonzalez Ponce De Leon10
ENE 2023
Espectacular!!!!!! Súper bien ubicada la casa, vistas únicas. Estuvimos muy a gusto, desde luego volveremos.
Respuesta del Departamento de Calidad

Estimada Marcela:
Ante todo agradecerle por habernos elegido para su estancia en Granada y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.

Jose L.H. Campos
Director de Calidad

Sergei Rodin8
ENE 2023
I liked the house and location, it is right in the best sightseeing spot and at the same time was super quiet. Couple of words about environment - keep in mind its accessibility for strollers, pavements are mostly made of stones, many stairs and hard ascends. We had enough of everything: linens/blankets, kitchenware, heating, keys. One disadvantage is that if you are coming in a big company and have a couple of big cars then think ahead and plan your parking - the garage dimensions are super tight, do not risk putting a big car inside, better come, quickly unload your stuff at the driveway and use public parking nearby. Also, the house has some kind of a problem with electricity, so make sure you organize your friends to avoid turning on many things at once (there are warning instructions inside the house how to avoid issues).
Respuesta del Departamento de Calidad

Dear Sergei,
First and foremost thank you this detailed review of your stay. Due to the historic nature of the Albayzin quarter and the orography, located on a hill, stairs and ramps are a part of the magic that makes the area unique. Thank you for highlighting the amenities and services provided, as well as for the observations and suggestions for future guests. We are certain they will find them most useful. Thank you once again for making us your preffered accommodation in Granada, we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Karen Corridoni10
ENE 2023
A casa é maravilhosa, exatamente como nas fotos. A localização é ótima e a vista é muito bonita. Com certeza ficaríamos lá novamente!
Respuesta del Departamento de Calidad

Dear Karen,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Tania4,3
ENE 2023
Así como el año pasado os agradecí vuestra manera de trabajar, este año siento deciros que mi opinión es completamente opuesta. Con el espacio que me dais aquí, no puedo poner lo disgustada que estoy con el alojamiento. La casa necesita un reforma integral brutal. Y la limpieza entre un inquilino y otro también deficiente.

Nada más entrar a las 14h del día 30 de diciembre, descargamos nuestras cosas y nos fuimos a comer, al volver se nos había llenado la comida de hormigas que fue el menor de nuestros problemas, porque la bandeja del horno (que también estaba sucia) no encaja y se nos cayo el asado del día de Nochevieja, ya nos estropeasteis la noche!!
El armario donde se guardan todos los vasos de la casa estaba caído, cuando lo abrí me fije que solo estaba anclado con un tornillo, con el peligro que ello conlleva.
El menaje de cocina es una porquería, ni una tortilla francesa hemos podido hacer porque se pegan todas las sartenes.
El aparato de aire de la planta de abajo tiene un escrito que no se debe dejar encendido porque puede calentarse pero no es suficiente para calentar la planta; a 16 grados estuvimos desayunando el primer día, con niños!!! Menos mal que nos trajeron un aparato adicional el día 31.
El cuarto de baño de la planta principal es imposible entrar por el olor que tiene a humedad y alcantarilla, cuanto menos ducharse, al tercer día no se podía tirar de la cadena y descubrí que estaba oxidado hasta el punto que se partió. La habitación de la planta principal al estar al lado del baño también huele, ademas es un olor bastante intenso y penetrante.

De los baños de arriba, el de la izquierda cuando abres el grifo del lavabo se filtra el agua y cae al suelo. El baño de la derecha el inodoro no está bien anclado al suelo por tanto el baño huele.
Entiendo que la casa es antigua pero no se ha reformado nada para alquilarla al coste que tiene, y aunque nos han hecho un abono del 20% ha sido una experiencia bastante desagradable.
Como parte positiva los colchones están perfectos.
No tengo ningún problema en ampliar la información por teléfono o vía mail.
Un saludo

Rodrigo Di Federico8
DIC 2022
Good space for the bedrooms and nice backyard. Restaurants and cafes a few steps away. Although it offers a garage, do not consider it when booking this property. It is nearly impossible to park in and leave it unless you are on a motorcycle or a very tiny car. Also, the listing does not inform us that it is in a restrict area for residents/uber traffic only so we had to park a few miles away many times and ask for an uber to get to the property, which in my opinion, should be something VERY clear in the description. Other than that, the communication was easy and the property is comfortable.
Respuesta del Departamento de Calidad

Dear Rodrigo,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one. We take note of your remarks on the garage and the restricted area, surely this will help us to offer a better service to our future guests.
We hope you stay with us again on your next trip to Granada.

Jose L.H. Campos
Quality Department Manager

ANGELA10
DIC 2022
La ubicación de la casa estupenda, pero falta mantenimiento en general, no está tan bien cuidada como en las fotos.
Respuesta del Departamento de Calidad

Estimada Ángela:
Gracias por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar las expectativas.


Jose L.H. Campos
Director de Calidad

Ma Khurram10
NOV 2022
Amazing. Can´t describe how perfect the location was. Already planning a trip back and are keeping this location in mind!
Respuesta del Departamento de Calidad

Dear Ma,
It is our greatest reward to know that you enjoyed the apartment so much that you are willing to stay with us again. We will be delighted to welcome you back with open arms.

Maria Dolores Marzal Cotanda10
NOV 2022
La estancia en la casa ha sido maravillosa. Un 10 en todos los aspectos: ubicación, condiciones de la casa… todo un lujo. La atención de los anfitriones ha sido muy buena. Repetiremos seguro!!!
Respuesta del Departamento de Calidad

Estimada María Dolores:
le damos las gracias por esta maravillosa opinión y por sus alabanzas a la casa y al personal Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.

Liz D'Aloia10
NOV 2022
Carlos’ spacious house is just steps away from the best vantage point of Alhambra in Granada. It’s in a historic part of town with winding streets. It was the perfect spot for our group to explore Granada.
Respuesta del Departamento de Calidad

Dear Liz,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Claudia Garcia10
NOV 2022
Great home, impressive size and great location. Great experience with the host.
Respuesta del Departamento de Calidad

Dear Claudia, Thank you for this heartwarming review of your stay with us, we look forward to your next visit.

Diego Alejandro Toro Ramirez10
OCT 2022
A unique experience, in an unbeatable location. The house is a mansion. Garage for two cars. The check-in with Elvira was great.
Respuesta del Departamento de Calidad

Dear Diego, Thank you for your kind word on the apartment and Elvira. We will make sure to pass them on to her. It is a great honour for us to knwo that you enjoyed your time in Granada. We look forward to serve you again soon.

Luiza Orlandini9,7
OCT 2022
We loved our stay and enjoyed the great location of the mirador nearby. It´s located in a residential neighborhood so it is quiet and relaxing. The view to La Alhambra from the mirador in the park and the restaurants are incredible. We had a great time.
Respuesta del Departamento de Calidad

Dear Luzia, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments give us strength to continue working hard to fulfill this goal. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Adauri Dias De Carvalho10
OCT 2022
Adoramos! Tudo perfeito! A localização da casa é perfeita!! Recomendo muito para quem quer curtir bons momentos em Granada.

Maryline Goldman9
SEP 2022
Perfect location, easy communication and great house for a group of friends with kids. A bit of maintenance was needed during our stay which is why it didn´t get 5 stars.

Paola Gª De Muro10
SEP 2022
¡Una estancia increíble! La casa es de ensueño, con vistas a la Alhambra y al mirador de San Nicolás. Además, de disponer de una estupenda terraza y piscina. Hemos estado de 10!!! La atención ha sido una maravilla en todo momento, Carlos ha estado muy atento de lo que necesitáramos previo a nuestra llegada. Allí nos recibió su compañera Elvira, la cual fue muy amable y nos dio unas recomendaciones estupendas de la ciudad. Un detallazo el aceite y café para los desayunos de la mañana. Mil gracias!!! Sin duda volveremos!! Hasta pronto!!!
Respuesta del Departamento de Calidad

Estimada Paula, muchas gracias por su reseña tan valiosa. Es muy importante para nosotros conocer la opinión de nuestros huéspedes. Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Niko Sokoliuk9,7
SEP 2022
Perfect for the whole family! We spent 5 days in the house of Carlos with 10 persons (among them 2 kids and a baby) and it was really cool. The pool is big enough to play for the kids and refresh for the adults, the living room, terrace and garden have enough space to relax together or seperate, the bathrooms are proper and spacious and the kitchen is equipped with everything necessary. Also the place is right in the center of Albaicin, little stores, bakeries, restaurants and bars all around and in only 2 min walk you have the best view on the Alhambra. We had a wonderful time there!
Respuesta del Departamento de Calidad

Dear Niko, thank you very much for staying with us. It was a pleasure for us to host your family, and we are glad to know that our installations and unique location met your expectations.
We hope to meet you in the future again.

Aija T.
Quality Department

Matt7,9
AGO 2022
The apartment is in a great location, unfortunately it’s a bit tired with lots of things not working or missing based on the pictures.

Juan Carlos Rojas9,3
AGO 2022
muy bien ubicada, la casa hermosa y todo muy bien
Respuesta del Departamento de Calidad

Estimado Juan Carlos, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Natalia Ayllón Gutiérrez10
AGO 2022
Fantástica vivienda, exacelente entorno y vistas. Muy limpia. Totalmente recomendable!
Respuesta del Departamento de Calidad

Estimada Natalia, muchas gracias por compartir su experiencia personal en nuestra propiedad. También estamos muy contentos de leer que estuvo muy satisfecha con la estancia y estamos agradecidos por la alabanza a la limpieza de nuestras instalaciones.
Esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Caroline Falchier9,7
AGO 2022
Great home in Granada! Located just steps from Mirador de San Nicolas. The house was a bit outdated compared to the pictures shown but we still enjoyed our stay! The location of the house is great. This was my third time in Granada and it was a truly unique experience staying near the Albayzin (the streets are stunning). The check in process was smooth and the backyard was great for hanging out/cooling off. There is a grocery store near by (Elemen) in case you need to stock the house with food, etc.. We can´t wait to return!
Respuesta del Departamento de Calidad

Dear Caroline, thank you very much for your comments regarding your personal experience in our property. It is the best reward for us to know that you had a pleasant stay and enjoyed Granada.
We hope to have the opportunity to welcome you back in the future.

Aija T.
Quality Department

MELISSA GILANI8
JUL 2022
The house is very nice, in an excellent location and with great facilities like the pool (unusual in a city). Once you´ve worked out the most efficient route to get up and down to town (the staircase that runs from Calle Parcel Baja to Plaza San Nicholas), the hill is manageable and even quite fun. It´s certainly a cardio challenge but we enjoyed it. Plenty of towels provided for both bathrooms and pool, and the standard of cleaning was excellent. However I think the house itself and the efficiency of check in etc is let down by details missing and/or maintenance issues. No tea towels or paper towels (note to owners - the more cleaning things you can provide to guests, the easier they find it to keep your property in good condition!), no house manual (so we had no idea where or how to dispose of rubbish - there were recycling bins on Plaza San Nicholas but for normal bins we couldn´t work it out). The bedrooms wardrobes with hanging rails but about 3 coat hangers per room, and no drawers, so we just ended up having to put clothing in piles on the floor. More coat hangers and/or chest of drawers would be useful. The large bedroom had only one bedside lamp so reading on one side of the bed was done by phone torch.... These are small and inexpensive things that would easily be rectified by a mystery shopper actually staying in the property and feeding back, which would make staying in this villa perfect.
Respuesta del Departamento de Calidad

Dear Melissa, thank you very much for choosing our property for your stay and for your valuable review.
Reviews like these give us an opportunity to address areas of improvement. Our team works hard to create unique experiences and provide the best service, therefore we highly appreciate the time you took to share your personal experience with us.
It would be a pleasure to welcome you back anytime you plan a visit to Granada.

Aija T.
Quality Department

Andrew Miller9,7
JUL 2022
Lovely modern house, all the amenities, air conditioning in every room. Location is fantastic, easy walking access to the city.
Respuesta del Departamento de Calidad

Dear Andrew, thank you for this very kind review of our apartment, We are glad to know that you had a pleasant stay and we look forward to serving you again in the future.

Aija T.
Quality Department

Nancy Valdes10
JUL 2022
LOVED LOVED LOVED this house. Fabulous location, great little pool, super comfortable for two small families.
Respuesta del Departamento de Calidad

Dear Nany, thank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Granada.

Aija T.
Quality Department

Ghazal10
JUL 2022
This place is just amazing
Respuesta del Departamento de Calidad

Thank you Ghazal for your review, we appreciate your positive feedback about your personal experience at our property.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Kristine9,7
JUL 2022
Great location!
Respuesta del Departamento de Calidad

Dear Kristine, thank you for you feedback. We are glad to know that you enjoyed our great location and we hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Sarah10
JUN 2022
We absolutely loved our stay in the Albaicin at Carlos’ home. The location is gorgeous and close to the quaint plaza Larga. Anything you need is in the plaza larga and then in the other direction, just steps from our door, multiple fantastic restaurant with incredible views. The pool is a perfect way to cool down when all the shops are closed or wake up and splash around all shaded by an 11th century wall ruin. We would love to return next summer.
Respuesta del Departamento de Calidad

Dear Sarah, we would like to thank you for choosing our property for your holiday and very much look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Bryan Nace10
JUN 2022
Very Pleased
We enjoyed our stay very much. The location is fantastic, in an old neighborhood, within walking distance of a number of restaurants and cafes. It is also very close to a popular viewing point for the Alhambra. We even walked to the Alhambra (although that involved a good bit of downhill and uphill hiking). However, I would not recommend trying to drive a car to this place. Even the taxi drivers were at first hesitant to take us there, although they did get us to the house.
Respuesta del Departamento de Calidad

Dear Bryan, we are glad to know that you had a pleasant stay with us. We hope to have the opportunity to meet you again in the future.

Aija T.
Quality Department

May10
JUN 2022
Fint hus med god plass. Soverommet i kjelleren manglet hodeputer og dårlig luft, ellers veldig flott. Bassenget var nydelig! Fantastisk beliggenhet.
Respuesta del Departamento de Calidad

Dear May, thank you very much for choosing our San Nicolas House for your stay in Granada. We are glad to know that you enjoyed its location and we hope we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Salvador10
MAY 2022
Muy recomendable
Respuesta del Departamento de Calidad

Estimado Salvador, estamos encantados de que haya disfrutado de su estancia entre nosotros. Esperamos volver a tener la oportunidad de servirle en un próximo futuro.

Aija T.
Quality Department

James9,3
MAY 2022
Good size house in a great location in the Albaicín. Possibly slightly tight for 10 adults. The garden is lovely and a great space to relax in during the afternoon. Beware the narrow garage entrance, definitely for small cars only as highlighted, but it´s manageable. There´s a small but well stocked Elemen supermarket about 5 minutes walk away. Overall a good house with a few niggles that I´ve highlighted to the owner.
Respuesta del Departamento de Calidad

Dear James, thank you very much for the time you took to share your experience with us. We highly appreciate your comments and suggestions.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Clémence10
MAY 2022
The house is exactly as described in the Airbnb advert. The location in the Albasin is perfect, with a great vue on the Alhambra, close to the Mirador St Nicolas with great restaurants and tea shop nearby. The walk from the city (or down to the city) is really enjoyable with stairs and narrow street. The house it self was perfect, 9 of us stayed there and it was big enough (with 4 bathrooms!) The swimming pool is small but really enjoyable. The garden is also really nice with orange and lemon trees (that were blossoming at the time, the smell was fabulous). We did not use the facilities but they was cutlery and kitchen tools available. Elvira was in contact with us via WhatsApp for the check-in, she was really helpful and friendly, gave us great recommandation for food and walks. Check-out was easy too. The only thing is that we only had 2 sets of keys which is not the most convenient for 9 people but we managed. Summary: Great house, amazing location, nice garden and swimming pool, warm welcome. I think it was the best airbnb I´ve ever been to and the best location in Granada for an Airbnb!
Respuesta del Departamento de Calidad

Dear Clémence, we appreciate the time you took to share your detailled feedback. Thank you very much for sharing the highlights of your stay with us.
It was a pleasure to host your group and we look forward to serving you again in the future.

Aija T.
Quality Department

Chris10
ABR 2022
房间很大很宽敞,五个卧室其中一个在地下室有一些难顶,除此之外一切都是完美的!
Respuesta del Departamento de Calidad

Dear Chris, thank you for sharing your opinion. We are glad to know that the apartment matched your expectations and we hope to have the opportunity to meet you in near future again.

Aija T.
Quality Department

Jeffrey10
ABR 2022
Great house in a perfect location, near San Nicolas Square. Modern, well-outfitted and in summer the pool would be an oasis in the middle of the city.
Respuesta del Departamento de Calidad

Dear Jeffrey, thank you for your valuable feedback.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Harps8,7
MAR 2022
Great location and really spacious house

Jordi9
FEB 2022
Fin de semana en Granada!
Respuesta del Departamento de Calidad

Le damos las gracias por haber elegido nuestra propiedad para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Apartamentos Turísticos Moret 119,3
ENE 2022
Ok
Respuesta del Departamento de Calidad

Muchas gracias por su evaluación.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de sus superar sus expectativas.

Aija Teilane
Departamento de Calidad

Maurizio8,3
ENE 2022
todo perfecto, atención fenomenal, las camas perfectas, lo único los vaters fallan el bajante. tuve que quitar varias veces la tapa para poder bajar el vater. del resto una casa de 10 en perfecta ubicación. repetiría sin dudarlo
Respuesta del Departamento de Calidad

Le agradecemos el tiempo que ha dedicado en compartir su opinión sobre su estancia en nuestra propiedad.

Gracias por su visita y críticas constructivas, nuestro objetivo principal es que asegurar a nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas.

Esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Azfar9,3
ENE 2022
Beautiful property, with all the basic amenities in place. Great location on top of the Albaycin hill. Literally next to the Mirador San Nicolas, as well as few local restaurants. Walking distance to central town and Alhambra. If you are arriving by car, be wary of the small roads and alleys at Albaycin. Better to move around on foot, or with the bus.
Respuesta del Departamento de Calidad

Thank you very much for your positive and detailed review. We are glad to hear that you enjoyed our unbeatable location and the comfort of the house.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Frank&Karima10
DIC 2021
Muchas gracias a Carlos y a Elvira por el servicio. El check-in con Elvira fue muy rápido y eficaz, y la comunicación optimal cuando la contactábamos por teléfono para cualquier pregunta. La casa está súper bien situada, a dos pasos del mirador San Nicolas y cerca de pequeños bares y café muy buenos. Además no muy lejos está una calle con cafés, bares, tiendas y panaderías = > Pl. Larga, Cjón de la Botica y C. Panaderos. La estancia en la casa fue muy agradable y si planificamos volver a Granada con la familia numerosa, seguro que contactamos otra vez con Carlos.
Respuesta del Departamento de Calidad

Apreciamos que haya tomado el tiempo para relatarnos su experiencia personal con nosotros.

Le damos las gracias por destacar la amabilidad y el entusiasmo de nuestro personal, ellos son la principal fortaleza de nuestros apartamentos. Estamos encantados de que disfrutara de su estancia entre nosotros y esperamos poder darle la bienvenida de nuevo muy pronto.

Aija Teilane
Departamento de Calidad

Rebecca10
DIC 2021
A great house for a family or group of friends! The neighborhood and the views are charming and will add to your lovely vacation memories!
Respuesta del Departamento de Calidad

Thank you very much for your positive review, it is such a pleasure for us to read that the house met your expectations ensuring that you bring back home good memories of your holidays among us.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Simon10
NOV 2021
Excellent house in a perfect location - only a few metres from the Mirador at San Nicolás with great views of the Alhambra.
Respuesta del Departamento de Calidad

We really appreciate your positive feedback regarding your stay in our San Nicolas house.
It is such a pleasure for us to read your complete satisfaction with the house and its location.

Thank you for making us your choice accommodation when visiting the area. We look forward to welcoming you back again very soon.

Aija Teilane
Quality Department

Ared Garan10
OCT 2021
Great place very central walk to all Do not bring a Car.
Respuesta del Departamento de Calidad

Dear Ared
Thank you for reviewing your recent stay in our Sna NIcolás apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Regards

Anne9,1
OCT 2021
Maison idéalement située dans le quartier de l´Albaicin avec une vue magnifique sur l´Alhambra.
restaurants, marché, supérette ..... tout à proximité.
Maison spacieuse, propre et bien équipée.
Piscine agréable.
La circulation en voiture dans le quartier est très réglementée : accès limité à certaines heures .... renseignez-vous!!
Nous y avons passé un excellent séjour en famille.
Location à recommander très certainement !
Respuesta del Departamento de Calidad

Dear Anne Thank you for making our GH San Nicolás apartment your choice destination on this occasion and for your very kind recommendation to the travel community of Genteel Home, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Best regards Ana García, Customer Service

Amelia Navarro Arcas9
OCT 2021
Casa magnífica en una ubicación privilegiada. Para repetir.
Respuesta del Departamento de Calidad

Estimada Amelia
En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento San Nicolás y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas, esperamos poder volver a servirla muy pronto. Un saludo

Tiffany Crosara7
SEP 2021
Great place in a fantastic location - with well meaning management! 🤣

Manuela10
OCT 2020
La casa es fantástica, amplia, cómoda y con detalles que la hacen aún mejor; excelente ubicación y una recepción personalizada y muy acogedora. Por poner un pero.. solo la entrada al garaje un poco estrecha

Ashley10
MAR 2020
Location location location! This place was located in the most beautiful spot, and was clean and gorgeous - five of us girls had a great trip. However, there is information that would have been helpful at the outset, and luckily, seeing other reviews, we were prepared. If driving be sure to ask for DETAILED arrival instructions. The place isn’t clearly marked from the viewpoint driving and if you miss it it takes 15 min to circle back around again through pedestrians and cobblestone streets. Also, be sure to ask for information on access hours - you must enter from a specific street only during certain windows. Finally, and most importantly, you do not want to drive at ALL if you don’t have a very small car. The driveway into the garage is very steep and difficult to reverse out of. We ended up spending a harrowing afternoon trying to get out and ended up parking at a public lot a 10 minute walk away, it was just easier. Finally, we had to reset the lights a couple times downstairs at the fuse box and there was no extra toilet paper - little things that were no big deal but a little warning or additional thought would have been helpful. Overall, we had a wonderful stay and the value is absolutely amazing!

Wenqian10
FEB 2020
Very good location and easy communication. We met some issue in Sevilla and ask to extend one night, and Francisco arrange everything quickly for us, and even deliver two heater for us the next day. The water pressure is very good. Recommend to everyone who will visit Granada.

嘉仪10
FEB 2020
非常好的住宿,环境及位置都非常好,干净,床非常舒服,旁边有观景台,可以看到阿宫的夜景,推荐

Nancy10
ENE 2020
Amazing location - you get the view of Alhambra! Check in process can be improved, otherwise our stay was very nice!

Miguel10
ENE 2020
Una situación muy buena, justo al lado de un mirador que te ofrece las mejores vistas de la Alhambra, además los anfitriones muy atentos en la llegada y todo funcionó correctamente durante la estancia.

Giovanni10
ENE 2020
Great location, highly recommended!!

Chema10
ENE 2020
La casa es una pasada, tal y cómo se ve en las fotos, es ideal para grupos grandes, ya que es espaciosa y tiene muchos dormitorios. Las calidades son de primera y está todo cuidado a la perfección. La ubicación es inmejorable. Repetiremos sin duda! Gracias por tu hospitalidad!

Marta10
ENE 2020
Es una casa 100% recomendable. Tiene todos los servicios para hacer la estancia muy agradable. La terraza es maravillosa, y estar a 1 minuto del mirador de San Nicolás es mágico. La atención y comunicación del personal, de 10. Repetiremos sin duda, Mil gracias!

Hashir9,8
ENE 2020
Good central location in the almayyzin area, everything is accessable by walk. Though parking is included, the streets close after a certain time and you won´t have access to the garage, so be sure to ask about this if you are planning on driving.

Maria10
DIC 2019
This home was amazing! I was stunned by the location and the beautiful views to Alhambra. House was immaculate and has all the amenities we needed. Rooms are large and there is plenty of space for a large group. Car port is small so if you’re driving the streets are narrow drive a small car.

Fernando10
NOV 2019
Staying at Carlos place has been my best experience ever in my home town, best location, with the old Granada Wall as your backyard, hard to describe with words, but definitely something that I want to repeat

Toñi10
SEP 2019
Alojamiento excelente. Nos hemos encontrado muy comodos en la casa. La ubicacion es genial y todo estaba muy limpio.

晨琳 胡10
AGO 2019
非常棒的小别墅!而且就在圣尼古拉斯眺望台这,一出门就能看到阿尔汗布拉宫!每天日落非常美而且去哪都很方便

Carola10
AGO 2019
Great place to stay, swimming pool the best for the hot weather

Emily10
JUL 2019
A beautiful and very clean house with great spaces - indoor and outdoor - and an amazing location. Carlos and alba were very responsive and friendly.

Ilana10
JUL 2019
We loved our stay here! The pool was a hit with our kids, a great way to relax in the hot afternoon with great views. The apartment was comfortable and spacious in a lovely part of town with restaurants nearby but a bit of a walk down to the center. Would definitely return!

Steph10
JUL 2019
We stayed here for a week as we were in Granada for our wedding. It was a beautiful house and the added addition of the pool was great, the kids loved it. The house is spacious and didn’t feel cramped, even with 9 of us. Comfy beds, well stocked kitchen and in an absolutely stunning location. We’d definitely stay again

Neil9
MAY 2019
Fantastic home and the pool is great to spend the day around.

Christiane Allmenroeder-Selinger9,8
MAY 2019
Perfectly located, great view to the Alhambra, very quiet, we enjoyed our stay

Daniel10
DIC 2018
Nos ha encantado la estancia en la casa!!! Es preciosa y se encuentra justo al lado del mirador de San Nicolas.

David10
NOV 2018
Ubicación perfecta y casa con todas las comodidades. Camas fantásticas y baños nuevos muy limpios. 100 % recomendable

Jerome10
NOV 2018
Perfect location to experience Granada and a fantastic view to the Alhambra. Great house.

Arthur10
NOV 2018
Amazing appartement. The place was clean and ideally located.

Cristina10
NOV 2018
The location is excellent! You can walk to many bars, restaurants and local shops. The house is very comfortable. We were a family of 9 and we had more than enough space. Would highly recommend staying here and we will be back for sure!

Charlotte10
OCT 2018
The house was just splendid and perfect for what we were looking for. The location is ideal, very close to the center and to the best view point of the city (Mirador San Nicolas). We ended up being a slightly larger number than expected (9 people) and we still had so much space to chill (there are so many bathrooms as well, it´s ideal for big groups). The outdoor is brilliant (and they´re even building a pool! can´t wait for next year!). Carlos is a super host, always responded quickly and let us check out later as there were no other guests coming that day. Thank you so much for making our stay so special! Mil gracias para todo, lo hemos pasado fenomenal. La casa era simplemente perfecta, muy limpia, con mucho espacio. Tenemos ganas de volver a Granada o quedarnos en otros casas de Genteel Home!Muchas gracias y hasta la proxima :)

Orly10
OCT 2018
Amazing! It’s my second time staying here in less a month period. Fortunately I was able to travel to Spain from NYC twice and made a point to return to Granada for a few days simply because I absolutely loved this home, loved the location, and both Carlos and Rocio were amazing with communication from the start. I will definitely return and highly recommend this home to everyone. It’s a home away from home.

Albebrto10
OCT 2018
Amazing house!

Facundo10
OCT 2018
Just amazing, 100% recommendable (check in, location, quality)

Ángela Bra10
SEP 2018
El alojamiento de Carlos es espectacular. Situado en el mirador de San Nicolás uno de los sitios, en mi opinión, más bonitos de Granada. La casa es maravillosa, no le falta detalle. Todas las habitaciones tienen aire acondicionado y las camas son muy cómodas. La casa tiene vistas a la Alhambra desde una de sus habitaciones. La única cosa que hay que tener en cuenta es el horario para acceder a la zona si se va con vehículo propio, pero Carlos y las personas que están encargadas de recibirte te informan de los horarios sin ningún tipo de problema. Sin duda, muy recomendable.

Orly10
SEP 2018
Location, location, location!!!!! If I could give this house 20 stars I would! It’s simply beautiful! Carlos was amazing. Great communication from the start. We were a family group of 9 and everyone wanted to call this place home. Carlos greeted us and gave us great local tips. The house itself is perfect! Super clean, 5 bedrooms- balconies, Alhambra views. Kitchen has everything you need. Very spacious living room. Backyard is very nice. Great WiFi and air conditioning! Everything was new and very tastefully decorated. Mirador San Nicolas is right outside the house and has the most amazing views of Alhambra at night. The house itself is perfect! It’s the best home I have stayed in. I will definitely come back and highly recommend this home to everyone. Walking distance to many bars and restaurants. Kiki’s restaurant right around the corner was also very good and great for breakfast and dinner. Great wine selection. If you’re going to Granada this is the place you want to stay in!

Orly10
SEP 2018
Location, location, location!!!!! If I could give this house 20 stars I would! It’s simply beautiful! Carlos was amazing. Great communication from the start. We were a family group of 9 and everyone wanted to call this place home. Carlos greeted us and gave us great local tips. The house itself is perfect! Super clean, 5 bedrooms- balconies, Alhambra views. Kitchen has everything you need. Very spacious living room. Backyard is very nice. Great WiFi and air conditioning! Everything was new and very tastefully decorated. Mirador San Nicolas is right outside the house and has the most amazing views of Alhambra at night. The house itself is perfect! It’s the best home I have stayed in. I will definitely come back and highly recommend this home to everyone. Walking distance to many bars and restaurants. Kiki’s restaurant right around the corner was also very good and great for breakfast and dinner. Great wine selection. If you’re going to Granada this is the place you want to stay in!

Guillermo10
SEP 2018
Una casa magnífica en uno de los lugares más bonitos de Granada. Fuimos 8 adultos en Septiembre 2018 y estuvimos muy cómodos. Totalmente recomendable!!.

Robert10
SEP 2018
Enjoyed our stay in this apartment! The location is very convenient to all the major sites in Granada. I would recommend this flat to others.

Leitze10
SEP 2018
La casa grande, limpia y con todo lo necesario para una estancia cómoda. Las habitaciones amplias y completas. Muy recomendable.

Zohra10
AGO 2018
La maison est magnifique, comme sur les photos; la décoration est de très bon goût, les chambres très belles, propres et décorées avec goût. La cuisine est fonctionnelle, il y a un lave vaisselle, un lave linge, un four et un four à micro onde etc; le séjour et la salle à manger sont grandes et lumineuses. La maison est idéalement située à deux pas du Mirador de San Nicolas qui offre une vue exceptionnelle de l´Alhambra. Le quartier d´Albaycin où se trouve la maison est génial. Tout était super et je recommande vivement cette superbe maison.