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Zacatin 301
Apartment

Granada · Centro

9.5 (80 valuations)


1-4
People

1
Bedroom

1
Bathroom

50 m2
Surface

About accommodation

Nice apartment located in a recently restored building in the center of Granada, with views to the Zacatin street, the shopping area and old town of the city, a privilege location near the principal monuments of the city.

It’s a spacious apartment with a nice living room with traditional balconies, from where you can see the famous Zacatin street and the connection with the Bib Rambla square. The living room has a double sofa-bed, an armchair, a Smart TV and a dining area with a table for four people.

The kitchen it’s fully equipped with everything you need for a comfortable stay, even with a washing machine and a dryer.

The apartment has a spacious bedroom with a double bed 150 cm, a Smart TV and a built-in closet. Finally, there is a bathroom with a shower.

This apartment has heating and air conditioning in every room, to make your stay perfect.

The privileged location of this apartment will allow you to enjoy the city and every touristic place of the old town. It’s, without a doubt, the perfect choice to know the charms of the city of Granada.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 3rd Floor
Elevator Available
Sofa-bed Capacity 1-2 persons
WiFi Free
Balcony Exterior views
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> A/GR/00328


According to the project classification report issued by the Department of Facilities and Works of the TERRITORIAL DELEGATION OF CULTURE, HOUSING, TOURISM, AND SPORTS dated 20/02/2017, upon review of the submitted documentation and analysis of the Project, and once the compliance with Article 19.4 of Decree 193/2014 has been verified, it determines the appropriateness of technical difficulty according to the justifying report of the architect, due to the severe technical difficulty and the level of cataloging/protection that the building holds, in compliance with:

Section 1.4 8) Communications area. Stairs. Minimum width of user stairs.

As it is a protected building according to Catalog Sheet No. 04.188 of the Special Plan of the Central Area of Granada with a Cataloging/Protection level A2,

The following compensatory measures are provided:

1.1. Interpretative provision of the building or the element under protection.
1.3. Artistic lighting.
1.5. Information about museums/exhibitions/activities of relevance to the municipality.

These exemptions are included in

- Annex V of Decree 194/2010 "Requirements for classification compliance which may be subject to exemption".

- Annex VI of the aforementioned Decree 194/2010 "Necessary compensations for the exemption from classification-related requirements" Point 1. "Compensations for establishments in protected buildings".
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:




• Reception and luggage custody service. Included in the price.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.5 (80 Valuations)

Location
9.9
Quality
9.4
Cleaning
9.5
Staff
9.4
Facilities
9.5
Recommendable
9.7

We are interested in your opinion


Our Guests’ Opinions

Nidhi Dalmia10
MAY 2024
Amazing amazing amazing. Location was as central as can be.
The location, furnishings, the space, cleanliness, - everything was just amazing . Looks better in person
Response from the Quality Department

Dear Nidhi,

We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Quality Department.

lalika sharma10
MAY 2024
Very nice property and Great location
Response from the Quality Department

Dear Lalika,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.

Quality department.

Karoline Schlueter9
MAY 2024
Review without any comments.

sandra santos9
APR 2024
Review without any comments.

Mohamed Saied7
APR 2024
Location. Clean. Equipment.
Too small and lots of HUGE breakable decorations!!!!

Reply
Response from the Quality Department

Dear Mohamed,

Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.

Quality Department.

Usman Habib10
APR 2024
Review without any comments.

Usman Habib10
APR 2024
Overall great! Pain in the ass to get to with your bags ha but well worth the location
Response from the Quality Department

Dear Usman,

Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Bethany Cordall10
MAR 2024
Review without any comments.

Jorge Herreros López10
MAR 2024
Muy buena ubicación, las instalaciones excepcionales y el trato con el personal que fue increíble. Las fotos son fieles a lo que te encuentras.
El colchón, era muy muy incómodo, recomendamos un cambio del mismo, hemos dormido fatal, te hundías.
Response from the Quality Department

Estimado Jorge:

agradecemos sinceramente su comentario elogiando nuestra excelente ubicación, instalaciones excepcionales y el trato amable de nuestro personal. Nos complace saber que nuestras fotos reflejan fielmente la realidad. Lamentamos mucho escuchar que encontró el colchón incómodo. Reconocemos que el confort puede variar de una persona a otra y agradecemos su recomendación. Tomaremos en serio su sugerencia y consideraremos un cambio para mejorar la experiencia de nuestros huéspedes. Apreciamos sus comentarios, ya que nos ayudan a mejorar continuamente. Esperamos tener la oportunidad de darle la bienvenida nuevamente y proporcionarle una estancia más satisfactoria.

Departamento de Calidad.

Christelle Aouad Ep Kaloustian8
MAR 2024
The location is perfect to walk and visit. You need to find a parking away because it’s a pediatrician street.
We were a family and one bedroom apartment was small for us. The kids slept on the sofa bad but it’s old and the and no sheet cover for the pillows.
Response from the Quality Department

Dear Christelle,
thank you for taking the time to share your feedback with us. We´re delighted to hear that you found our location perfect for exploring and walking around. However, we apologize for any inconvenience caused by the parking situation and the size of the apartment not meeting your expectations.
We appreciate your feedback regarding the sofa bed and the lack of sheet covers for the pillows. Please rest assured that we will address these issues with our team to ensure that necessary improvements are made for the comfort and satisfaction of our guests.

Quality Department

Stephen King9
MAR 2024
Apartment was in a fabulous location, well fitted out, clean and comfortable
Response from the Quality Department

Dear Stephen,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Quality Department

Anna Savchenko9
MAR 2024
Review without any comments.

Mads Andersen10
FEB 2024
Review without any comments.

Sabrina Cantara10
FEB 2024
Appartamento super centrale e ben arredato. Fernando ci ha dato le chiavi, una persona molto accogliente.
Niente
Response from the Quality Department

Dear Sabrina,

Thank you for sharing your experience with us. We´re delighted to hear that you found our apartment to be super central and well furnished, and we´re thrilled that Fernando provided you with a warm welcome. Your satisfaction is our priority, and we hope to have the pleasure of hosting you again in the future.

Quality Department.

Esther Cappers9
FEB 2024
Zeer nette accommodatie op prima locatie
Response from the Quality Department

Dear E,

Thank you for your kind feedback. We´re glad to hear that you found our accommodation neat and appreciated its fine location. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.


Quality Department.

Adelia Plaza García10
FEB 2024
La ubicación es perfecta. En pleno centro de Granada
Response from the Quality Department

Estimada Adelia,

Agradecemos sus amables palabras. Nos complace saber que disfrutó de la ubicación privilegiada de nuestro establecimiento en el corazón de Granada. Esperamos poder darle la bienvenida de nuevo en el futuro para que pueda seguir disfrutando de nuestra excelente ubicación.

Departamento de Calidad.

Elisabeth Braunger9
FEB 2024
Super saubere Wohnung, zentral gelegen mit Blick auf die Fußgängerzone
Response from the Quality Department

Dear Elisabeth,

Thank you for taking the time to leave us such a positive review. We´re delighted to hear that you found our apartment to be super clean and enjoyed its central location overlooking the pedestrian area. Your satisfaction is our priority, and we look forward to hosting you again in the future.

Quality Department.

Jose Luis  Gallego Monci10
FEB 2024
Estancia estupenda y muy cómoda!!
la ubicación, la limpieza y la decoración y funcionalidad
es un poco pequeño para cuatro adultos, pero, siendo un poco ordenado, no hay problema
Response from the Quality Department

Estimada Olga,

Agradecemos sinceramente su amable comentario sobre su reciente estancia en nuestro apartamento. Nos alegra saber que disfrutó de la ubicación privilegiada, así como de la limpieza y la decoración que ofrecemos. Entendemos sus observaciones sobre el espacio, y deseamos informarle que la descripción y distribución detalladas del apartamento están disponibles en nuestro sitio web para ayudar a nuestros huéspedes a tomar decisiones informadas. Sin embargo, tomaremos en cuenta su retroalimentación para seguir mejorando nuestros servicios. Gracias por su comprensión, y nos alegra saber que a pesar de este pequeño inconveniente han podido disfrutar de su estancia. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad.

Cristina Hayashi10
JAN 2024
Review without any comments.

Alessandro Daré9
JAN 2024
Recomendo a quem pensa conhecer granada.
Localização espetacular. Acesso fácil a todos pontos de interesse.
A água quente acabava antes do último tomar banho. Estávamos em 4.
Response from the Quality Department

Dear Alessandro,
We appreciate you highlighting the central location of our apartment.

We are sorry to hear about the problem you had with the water heating system. as it is an electric system, the boiler has a storage capacity of hot water that, if it is completely used up, we must wait for some time for the hot water to be regenerated again. However, we take note of your suggestions to improve and expand the capacity of all our hot water systems, thus avoiding similar situations in the future.
Thank you for your valuable feedback, and we look forward to the opportunity to serve you again in the future.
Kind regards,
Quality Department

Abdullah Alajlan9
DEC 2023
Review without any comments.

BARTOLOME Ferra Vallespir9
DEC 2023
Su ubicacion. Limpio. Tenia mas o menos de todo y todo iba muy bien. Muy facil acceso, con ascensor. Y bajabas a la calle y puedes ir a pie practicamente por todo. Los sitios interesantes a dos, cuatro o cinco minutos a pie, fantastico.
Por decir algo, que el sofa-cama es dos camas individuales. Seria mucho mejor un solo sofa-cama algo mas grande. Ganaria mucho. Luego en el baño note a faltar si vas a estar cuatro dias, unas toallas en los cajones y mas papel wc. Detalles que mejoran. Pero muy bien.
Response from the Quality Department

Estimado Bartolome,

Agradecemos sinceramente sus amables comentarios sobre nuestra ubicación, limpieza y la comodidad de tener fácil acceso a diversos lugares de interés a pie. Nos alegra saber que disfrutó de su estancia y que encontró todo fantastico.

Tomamos en cuenta sus sugerencias constructivas con respecto al sofá cama y las mejoras en el baño. Entendemos la importancia de estos detalles para nuestros huéspedes y apreciamos que hayas compartido sus observaciones.

Agradecemos su preferencia y esperamos recibirle nuevamente en el futuro para brindarle una experiencia aún más satisfactoria.


Departamento de Calidad.

Maria Lucena Caules9
NOV 2023
Review without any comments.

Lorna King10
NOV 2023
Modern, comfortable, clean, fantastic location. Very quiet and peaceful even though it was above shops. Very close to bus stops.
Nothing. Everything was perfect
Response from the Quality Department

Dear Lorna,

Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our lovely apartment and that it met your expectations for cleanliness, comfort, and decoration. We take pride in our convenient location and appreciate your kind words about our quiet surroundings, next to the bus stops. We hope to welcome you back for another pleasant stay in beautiful.

Quality Department.

Beatriz10
NOV 2023
Estuvimos en el apartamento 303 del 27 al 29 de octubre. Mi hermana, mi sobrina y yo. Desde el primer momento, fue muy grata y satisfactoria la estancia. El apartamento es absolutamente encantador, la limpieza, excepcional y, cómo no, la atención de Fernando, de matrícula de honor. La siguiente escapada la haremos en función de un destino donde haya Genteel-Home. Muchas gracias por hacer que nos sintiéramos como en casa. Y otro punto más a favor es la excelente ubicación. Para repetir...
Response from the Quality Department

Estimada Beatriz,

Agradecemos de manera sincera y entusiasta sus alabanzas. Nos alegra enormemente que haya tenido una experiencia satisfactoria en nuestro apartamento. Su reconocimiento es de gran importancia para nosotros y nos inspira a seguir mejorando cada día.

Estaremos encantados de atenderles nuevamente en el futuro. Es un placer recibir a clientes como usted.

Departamento de Calidad

Lisa Cloven10
OCT 2023
My daughter and I stayed here for 2 nights and were so impressed by this incredible apartment. Check in process was very easy to meet the property manager. The location was perfect and the apartment itself was amazing. I will definitely come back again with my husband.
Response from the Quality Department

Dear Lisa. We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Quality Department.

Maria Jose9
OCT 2023
El apartamento es una cucada. La situación casi inmejorable. Es tranquilo, se puede descansar de noche. Equipado con todo lo que puedas necesitar. Situacion céntrica y evocadora Limpieza óptima. Volveriamos sin pensarlo.
Alrededor no hay tiendas para "llenar la nevera", si tu idea es desallunar, comer y cenar en el apartamento Hay que conformarse con una opción a unos 5 min...y es un poco limitada y los precios "subidos".
Response from the Quality Department

Estimada María:

Agradecemos sinceramente su amable comentario y el tiempo que se tomó para compartir sus experiencias con nosotros. Estamos encantados de saber que disfrutó de su estancia en nuestro apartamento y que apreció su ubicación, tranquilidad, y la calidad de nuestras instalaciones. Lamentamos mucho el inconveniente respecto a las opciones cercanas para abastecerse de alimentos . Nuestro equipo de atención al cliente esta siempre disponible para recomendar los sitios más cercanos y convenientes a nuestros clientes. Lamentamos que en su caso no fuera así. Tomamos nota de su comentario para mejorar la información que ofrecemos a nuestros huéspedes.
Esperamos que hayan podido disfrutar de su estancia a pesar de este pequeño inconveniente. Y estaremos encantados de recibirles de nuevo en el futuro.

Departamento de Calidad.

Manuel Jesús Costa Cervantes10
OCT 2023
Agradable y muy tranquila
La ubicación
Response from the Quality Department

Estimado Manuel Jesus. Apreciamos que destaque la ubicación central de nuestro apartamento. Es gratificante saber que consideró nuestra ubicación como un factor positivo en su estancia. Gracias por su valiosa retroalimentación y esperamos la oportunidad de servirle nuevamente en el futuro.
Departamento de Calidad.

Zina Atkinson10
SEP 2023
The apartment is exactly as advertised. Very well done and comfortable furnishings and well equipped kitchen. A few staples like salt, pepper and oil would have been fantastic but I recognize that the kitchen isn’t important to everyone. The location is fantastic. Easy to get to and good walking distance to a lot of nearby interests. On a pedestrian only street so you will have to do some walking with your luggage but once there a lift will get you to your apartment. The street is all stores so it’s quiet at night. The bus to Alhambra was just a 5 minute walk away. Good restaurants in the area. Hosts were on hand for check in and prompt communication with them. We would definitely book here again.
Response from the Quality Department

Dear Zina,

Thank you for taking the time to share your thoughts on your stay at our apartment. We are delighted to hear that you found it exactly as advertised, with well-done and comfortable furnishings, as well as a well-equipped kitchen.

We appreciate your suggestion about having some kitchen staples, and we will consider adding those for our future guests. It´s great to know that you enjoyed the fantastic location, and we understand the convenience of being close to many nearby attractions. Your mention of the quietness of the street and accessibility to the Alhambra bus is valuable for future guests.

We are pleased that our hosts were available for check-in and that you had prompt communication with them. Your intention to book with us again is the highest compliment, and we look forward to welcoming you back in the future. Thank you for choosing our apartment for your stay.

Quality Department.

María José Gómez Osorio9
SEP 2023
Review without any comments.

Luis Mario Giraldo10
SEP 2023
Muy cómodo, silencioso y súper bien ubicado.
Lo amplio y cómodo. Ubicación.
Más jabón y champú para la ducha.
Response from the Quality Department

Estimado Luis,

Gracias por compartir su experiencia con nosotros. Nos alegra saber disfruto de la ubicación de nuestro apartamento, y que la amplitud y comodidad del mismo fueron de su agrado. Lamentamos cualquier inconveniente que haya experimentado respecto a los amenities que nos menciona. Las satisfacción de nuestros clientes es nuestro principal objetivo, por lo que le agradecemos nos lo haya comunicado para saber en qué área debemos mejorar y evitar que este inconveniente vuelva a suceder en el futuro. Espero que a pesar de ello, haya podido tener una estancia agradable, y estaremos encantados de recibirles de nuevo en el futuro para ofrecerles una experiencia aún más placentera.

Departamento de Calidad.

Leacy Doris10
SEP 2023
I would rent this apartment again.
We had a refrigerator, washer/dryer and an Iron. It was also in a great location.
Had a hard time finding the iron.
Response from the Quality Department

Dear Leacy,

Thank you for your review and for considering renting our apartment again. We´re pleased to hear that you appreciated the amenities we provide, such as the refrigerator, washer/dryer, and iron. We apologize for any inconvenience you faced in locating the iron. Your feedback is valuable, and we will take steps to ensure that such items are more easily accessible for our guests in the future. We´re glad you enjoyed the great location, and we look forward to hosting you again on your next visit.

Quality Department.

Miguel Ángel Sánchez-Chiquito10
AUG 2023
Ubicación maravillosa. Personal cercano y amable. Apartamento muy bien equipado y climatizado. Perfecto para disfrutar de Granada
Response from the Quality Department

Estimado Miguel,

Gracias por compartir su experiencia con nosotros. Saber que la ubicación, las instalaciones del apartamento y nuestro personal estuvieron a la altura de sus expectativas nos animan a seguir esforzándonos para ofrecer el mejor servicio a nuestros clientes. Es agradable recibir a clientes como usted, y esperamos volver a verles pronto.

Departamento de Calidad

Sabine Fowler10
AUG 2023
This apartment is very centrally located, right in the middle of old town. Walking distance to everything. If you’re driving a car, you’ll need to park in parking garage close by. All the detailed info was well communicated with host. Checking in and out was super quick and efficient. The apartment is stunning, exactly like in the pictures on site. We stayed in a 1 bedroom plus pull out sofa for our 15 year old son. Plenty of space and comfortable.
Response from the Quality Department

Dear Sabine,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Brinley Wilson10
JUL 2023
AMAZING location. Black out shudders to keep the room dark while you sleep. Great AC and comfortable bed. Highly recommend
Response from the Quality Department

Dear Brinley,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Timothy Gilmore10
JUN 2023
We really enjoyed the beatiful apartment, great location, airconditioning was great in the 90+ degree heat. Only difficulty we had was finding the cutlery which was in a drawer that we didn´t find till the 2nd day. We did cook our own breakfasts and dinner one night.
Response from the Quality Department

Dear Timothy,

We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.

Knobel Alexander7
JUN 2023
Bis auf das Bett, was jetzt nicht ganz unerheblich ist, Top Unterkunft, einfache Schlüsselübergabe.
Tolle Unterkunft und extrem zentral.
Die Matratze im Schlafzimmer war extrem schlecht und keine Freude! Selten so Rückenschmerzen nach dem Aufstehen gehabt. Entweder komplett durchgelegen oder einfach nur extrem schlecht.
Response from the Quality Department

Dear Alexander,
Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve.

Jose L.H. Campos
Quality Department Manager

Philip Went10
JUN 2023
Perfect location to explore Granada
Response from the Quality Department

Dear Philip. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.

MARIA LUISA ESCARTIN RAMON10
MAY 2023
La ubicación es perfecta. El apartamento muy acogedor, estaba muy limpio y muy mono decorado.
Los amenities para tres personas que eramos insuficientes, las toallas escasas y muy gastadas. En el hall del edificio un contenedor lleno de basura que desde el jueves que llegamos hasta el sábado por la noche no lo recogieron, teniendo en cuenta el olor desagradable que conlleva.
Response from the Quality Department

Estimada María Luisa:
Nos gustaría expresar nuestro más sincero agradecimiento por su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho que haya experimentado problemas durante su estancia con nosotros. Agradecemos su feedback y la utilizaremos para mejorar nuestros servicios y evitar problemas similares en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia más satisfactoria.

Jose L.H. Campos
Director de Calidad

Ana Perez10
MAY 2023
This place is amazing!!! The location is great an is around everything. Is in the middle of to the commercial and historical area. The condo is new, beautiful and full equipment. We love everything about this place. The only bad thing is if you have car. The GPS gives you directions into restricted roads. Was difficult to get the parking place. For tourists is not easy to get there.
Response from the Quality Department

Dear Ana,
We are deeply grateful for your thoughtful and positive feedback. It is heartening to know that our apartment´s decor, space, amenities, and location met your expectations, and that our hosts could provide you with attentive service. It truly means a lot to us when guests, like you, wish to return. This is the highest compliment we could receive. Thank you for choosing to stay with us, and we eagerly anticipate your next visit.

Kamila Cielicka10
MAY 2023
Wszystko ok
Response from the Quality Department

Dear Kamila,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Sopo Kiguradze10
MAY 2023
Great apartment, very modern and in the best location. The staff was very accommodating and even offered personal numbers to call if we needed anything during the stay. One of our favorite apartments to stay in. Thank you all for your great hospitality. We will definitely see you again!!!!
Response from the Quality Department

Dear Sopo,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Lisa Whitney8
APR 2023
The flat was as described, quiet, very clean, and centrally located. Unfortunately I had to wait 20 minutes for someone to show up to let me in, even though, as instructed, I texted 45 minutes in advance the time of my arrival. Also, only one tiny bar of soap, enough laundry detergent for one load of laundry, and one coffee capsule were provided for a three night stay. It also would have been nice to have olive oil, salt, and pepper available.
Response from the Quality Department

Dear Lisa,
Thank you for taking the time to review your stay. We apologize for the inconvenience caused by the delay in check-in, despite your timely text message. We are glad to hear that you found the flat quiet, clean and centrally located. We appreciate your feedback regarding the amenities and will strive to improve in this regard. Thank you for choosing our property and we hope to have the opportunity to host you again in the future.

Jose L.H. Campos
Quality Department Manager

alessandra bernini9
APR 2023
Solo due prodotti bagno per 4 persone
Response from the Quality Department

Dear Alessandra,
We would like to take this opportunity for to thank you for having chosen us for your visit and for taking the time to write a review. We appreciate your constructive feedback. We are happy that you enjoyed your stay and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Geoffrey Gray10
APR 2023
This apartment is located in the heart of Granada. It is located in the walking only section of the town center, which means no cars or horns sounding. Granada is a great town for walking and this apartment places you in the center of it. Staff was friendly and helpful, we did need to wait for check-in, but we were early. We locked ourselves out of the apartment and someone was able to help us with ten minutes. Our and a view of the street and the shops. It had a great ventilation and all the amenities.
Response from the Quality Department

Dear Geoffrey,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Sven Schueler10
APR 2023
Awesome location next to Alcaceira market and Granada cathedral. 20-25 min uphil walk to Alhambra gate. Appealing interior design and solid IKEA bedding and tableware (only three pieces of each :-). Cleanliness is ok, but no perfect (my bed cushion sheet had somebody‘s hair on it). Mini-balcony with nice view of pedestrian street. Very quiet. Check-in is not very comfortable. 30 Euros extra charge, if you arrive after 23:00 h, 50 Euros after 23.30 h. If your flight arrives in Málaga after 21:00 h, get ready for that surcharge. Make sure to ask for the parking discount. Prices are crazy.
Response from the Quality Department

Dear Sven,
Thank you for your recent review of our property. We appreciate your kind words about our location, interior design, and peaceful atmosphere. We´re sorry to hear that you experienced some inconveniences during your stay, particularly with the cleanliness of the bed cushion sheet. Please accept our sincerest apologies for this oversight.

We would like to clarify that our surcharges are clearly on our advertisements. Nonetheless, we apologize for any inconvenience this may have caused you.

Finally, we would like to thank you for your valuable feedback and remind you to inquire about our parking discount during your next visit.

Jose L.H. Campos
Quality Department Manager

José David Guillen Vigueras10
APR 2023
Estupendo!
La ubicación es inmejorable,fuimos con nuestra hija y disfrutamos lo más grande.Todo cerca,caminando a todos sitios.Limpio,acogedor y muy bien insonorizado.Y algo importante,tiene ascensor para subir las maletas y el carrito de la peque.
Response from the Quality Department

Estimado José David:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Alfonso Pérez mirallas5
MAR 2023
la ubicación
la cama
Response from the Quality Department

Estimado Alfonso:
Gracias por alojarse con nosotro y por dedicar tiempo de su día a escribir una reseña. Parece que algunos aspectos afectaron negativamente a su estancia, previniendo que esta fuera perfecta. Nos hubiera gustado saber que algo estaba ocurriendo para poder haber tenido una oportunidad de ayudarle. Si desea compartir con nosotros sus experiencias, estaremos encantados de escucharle.
Gracias una vez más por la reseña, esperamos tener la oportunidad de volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Rémi Bain10
MAR 2023
logement très confortable et propre. très bien placer pour visiter Grenade. Je recommande ce logement !
Response from the Quality Department

Dear Rémi,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Andre Polakoff10
JAN 2023
Excellent location. Very attentive staff.
Response from the Quality Department

Dear Andre,
We want to thank you for choosing us for your long stay in Granada and for these kind words towards the location and the staff. We are looking forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Anna Cividino10
JAN 2023
A wonderful quiet apartment. Very clean and comfortable. Great location.
Response from the Quality Department

Dear Anna,
We are delighted to read how much you have enjoyed your stay with us. It has been a pleasure to read your review and to know that you had a wonderful holiday experience. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Ruby Fok8
JAN 2023
The check in process was a little confusing but once we were in touch with a point of contact, the check in was good. Apartment was very well kept and great location.
Response from the Quality Department

Dear Ruby,
We greatly appreciate the time you have taken out of your take to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We apologize if there was any confusion at some point, though we are happy that after that everything was smooth. We hope to host you again soon.

Jose L.H. Campos
Quality Department Manager

Pedro José Pérez Cisterne10
JAN 2023
Acogedor, hace sentir como en casa!
Response from the Quality Department

Estimado Pedro José:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.

Jose L.H. Campos
Quality Department Manager

Guillermo García de Longoria Menduiña10
DEC 2022
el apartamento está muy cuidado y el sofá cama muy cómodo. la ubicación es inmejorable y el check un perfecto. Fuimos con nuestros dos hijos y todo fue maravilloso.
Response from the Quality Department

Estimado Guillermo:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Wendy Curry10
NOV 2022
Great location, close to restaurants and shopping. Modern. Clean, no clutter. Checkin process was great. We were a little early, but that as no problem. Nespresso machine was a nice touch (not a guaranteed amenity when traveling).
Response from the Quality Department

Dear Wendy,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Andrea Allum10
NOV 2022
Amazing location and looks exactly as it does in the photos, we had a lovely stay!
Response from the Quality Department

Dear Andrea,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Sandra Montin10
NOV 2022
Appartamento bellissimo situato nel centro storico a due passi da tutto ! Fantastico
Response from the Quality Department

Dear Sandra,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

ELOISA MELIAN BRITO10
NOV 2022
UBICACIÓN, LIMPIEZA, COMODIDAD GENIAL
La ubicación genial, está casi en plena Alcaicería a dos minutos de la Catedral, también muy cerca de paradas de autobuses tanto para el aeropuerto como para Albaicín aunque también se puede ir andando a todos sitios. El apartamento nuevo, moderno y limpio, las camas cómodas incluso el sofá cama. Nada de ruido. Ascensor. La cocina moderna y nueva con todo lo necesario, microondas, cafetera, horno..etc. Igual a las fotos aunque en ellas parece mas grande pero justo para pasar unos días una familia de 4 adultos. Quedamos encantados. Contacto con la anfitriona desde el primer momento.
Response from the Quality Department

Estimada Eloisa:
Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el apartamento. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.
Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Jose L.H. Campos
Director de Calidad

Jake Pecoraro9
NOV 2022
Great location and easy to walk to most everything with loads of great tapas places nearby.
Response from the Quality Department

Dear Jake, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Karen Pottle10
OCT 2022
Great location for walking to shops and close to Alhambra for sight seeing. Friendly host and asked us after checking in if everything was good. Clean and modern place. I would recommend it for anyone who needs a place for two people.

Eugene Kleitman10
OCT 2022
Great apartment in a very convenient location. Everything is near by, checkin is very efficient. Highly recommended this place!!!
Response from the Quality Department

Dear Eugene, We feel very proud by reading you lovely review. Knowing that we match our standards, and so achieve your comfort during your stay, give us strength to continue working hard to provide excellence. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

Avery Ash10
OCT 2022
A great spot. Excellent location, very clean and comfortable apartment, friendly and communicative host. 5/5 would definitely stay again

Glennys Lemus10
OCT 2022
Amazing place and really nice people great service

Ronald Wallert10
OCT 2022
A great apartment in a perfect central location, steps to the main Square and cathedral and a short walk to Alhambra and Albaicin. In the middle of everything and yet completely private.

Melchor8.3
SEP 2022
Review without any comments.

Freya Douglas9.7
AUG 2022
It was fantastic to stay right in the centre of Granada in this lovely, light-filled apartment. Would stay again!
Response from the Quality Department

Dear Freya, thank you very much for staying with us. We are delighted to know that our prime location was a highlight of your stay.
It would be a pleasure to welcome you back in the future.

Aija T.
Quality Department

Fiona Newman9.7
AUG 2022
Great location, good recommendations from the host about where to eat, good amenities and very clean. Would definitely recommend.
Response from the Quality Department

Dear Fiona, thank you very much for your kind feedback and recommendation. It was a pleasure to assist you on this occasion and we hope to have the opportunity to meet you in the future again.

Aija T.
Quality Department

Ike Okafor10
AUG 2022
The most beautiful apartment I´ve stayed in. Very comfortable, distinct rooms. Beautiful apartment with lots of sunlight, perfectly located in the shopping district. Perfect location. Well-functioning AC and elevator (always great in 40 degree heat). Perfect apartment, I would stay again.
Response from the Quality Department

Thank you Ike for your detailled feedback. We are delighted to know that the comfort of the apartment was a highlight of your stay, in addition to its perfect location.
Thank you for making us your choice accommodation on this occasion, and we hope to see you soon again.

Aija T.
Quality Department

Jessica Hanstad9
AUG 2022
We really enjoyed our stay in Granada! The apartment has been beautifully updated and is in a fantastic location. The check in process was a bit confusing, but we got it figured out and then we met our contact who greeted us and helped us get settled in. We had a great stay!
Response from the Quality Department

Dear Jessica, thank you for staying with us and for your constructive feedback. It was a pleasure to assist you and it would be a pleasure to welcome you back anytime you plan a visit to Granada.

Aija T.
Quality Department

Bennett Goh10
AUG 2022
Great place! Really central and newly renovated
Response from the Quality Department

Dear Bennett, thank you for taking the time to share your opinion about our apartment. We hope we´ll see you on future trips to Granada.

Aija T.
Quality Department

Ruby10
JUN 2022
Amazing apartment, beautiful interiors and the perfect location in the centre of the city next to the cathedral. Great aircon and facilities, would 100% stay again
Response from the Quality Department

Dear Ruby, thank you very much for your feedback and for your highlights on the beauty and great location of our apartment.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Victor10
JUN 2022
Great apartment, near to everything, highly recommend
Response from the Quality Department

Thank you Victor for your feedback and kind recommendation. We hope we will see you on future trips to Granada.

Aija T.
Quality Department

Christian9.5
JUN 2022
Très bel appartement idéalement situé !
Response from the Quality Department

Dear Christian, thank you very much for spending a few minutes to evaluate your stay with us. We hope you had a pleasant time in Granada and that you will choose us again in the future.

Aija T.
Quality Department

Bethany9.3
MAY 2022
Perfect location. Great stay
Response from the Quality Department

Thank you Bethany for your kind feedback. It was a pleasure to assist you during your stay in Granda and we hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Julia10
MAY 2022
Robert’s apartment in Granada was perfect Very comfortable bed, everything I needed to cook with, close to everywhere. I highly recommend it.
Response from the Quality Department

Dear Julia, thank you for your feedback; it is much appreciated. We are glad to know that you had a memorable and comfortable stay with us.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Irene9.3
MAY 2022
This was a wonderful Air BNB to stay at in Granada. The location is wonderful. It is an easy walk (~20 min) from the train station and ~20 minutes to Alhambra. The apartment is newly redecorated and clean. We appreciated the washer/dryer which was very convenient.
Response from the Quality Department

Thank you Irene for choosing our apartment and for sharing your personal experience. We are delighted to read that we were able to match your expectations.

Aija T.
Quality Department

Pablo9.6
MAY 2022
Review without any comments.

Lisa10
MAY 2022
This is such a great apartment, I wholeheartedly recommend it: right in the center, in a charming street, beautifully decorated, clean, and we had such a warm welcome, too. We also got a travel cot and a high chair for our baby boy. As the flat really is right in the center, you can’t access it by car, but we knew that before booking, and could prepare accordingly. You can’t go wrong with this AirBnb 😊
Response from the Quality Department

Dear Lisa, thank you very much for your comments. We are glad to hear that the apartment met your family´s needs during your stay in Granada.
We look forward to serving you again in the future.

Aija T.
Quality Department

ZïnEb9.6
JAN 2022
Review without any comments.

Michelle10
DEC 2021
Perfect location, beautiful, modern, stylish and very clean. Super comfortable beds! Looks just like the pictures.