Appartement agradable situé dans un immeuble récemment restauré dans le centre de Grenade, avec vue sur la rue Zacatin, le quartier commerçant et la vieille ville de la ville, un emplacement privilégié à proximité des principaux monuments de la ville.
Voir sur la carte
Dans cet appartement sont fournis des services propres à l’hôtellerie, à savoir:
• Nettoyage régulier et changement de draps, de serviettes, etc., périodiquement, un pour chaque 6 jours si le séjour est d’une semaine ou plus.
* Si dans la confirmation de réservation n’est pas indiqué inclus dans le tarif, le prix est exclus du tarif.
* Ménage quotidien optionnel pour un prix supplémentaire de 22 € / h + TVA (2 heures minimum)
• Service de garde de bagages et de valises. Sur demande.
• Service de réservation de transfert privé (aéroport ou gare de train ou routière). Sur demande.
• Service de réservation dans certains parkings publiques proches. Sur demande.
• Service de restauration : petit-déjeuner, déjeuner ou dîner dans l’appartement. Sur demande.
Appartement Zacatin 301
de à
Lo amplio y cómodo. Ubicación.
Más jabón y champú para la ducha.
Réponse du service qualité
Estimado Luis,
Gracias por compartir su experiencia con nosotros. Nos alegra saber disfruto de la ubicación de nuestro apartamento, y que la amplitud y comodidad del mismo fueron de su agrado. Lamentamos cualquier inconveniente que haya experimentado respecto a los amenities que nos menciona. Las satisfacción de nuestros clientes es nuestro principal objetivo, por lo que le agradecemos nos lo haya comunicado para saber en qué área debemos mejorar y evitar que este inconveniente vuelva a suceder en el futuro. Espero que a pesar de ello, haya podido tener una estancia agradable, y estaremos encantados de recibirles de nuevo en el futuro para ofrecerles una experiencia aún más placentera.
Departamento de Calidad.
We had a refrigerator, washer/dryer and an Iron. It was also in a great location.
Had a hard time finding the iron.
Réponse du service qualité
Dear Leacy,
Thank you for your review and for considering renting our apartment again. We´re pleased to hear that you appreciated the amenities we provide, such as the refrigerator, washer/dryer, and iron. We apologize for any inconvenience you faced in locating the iron. Your feedback is valuable, and we will take steps to ensure that such items are more easily accessible for our guests in the future. We´re glad you enjoyed the great location, and we look forward to hosting you again on your next visit.
Quality Department.
Réponse du service qualité
Estimado Miguel,
Gracias por compartir su experiencia con nosotros. Saber que la ubicación, las instalaciones del apartamento y nuestro personal estuvieron a la altura de sus expectativas nos animan a seguir esforzándonos para ofrecer el mejor servicio a nuestros clientes. Es agradable recibir a clientes como usted, y esperamos volver a verles pronto.
Departamento de Calidad
Réponse du service qualité
Dear Sabine,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Brinley,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Timothy,
We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Tolle Unterkunft und extrem zentral.
Die Matratze im Schlafzimmer war extrem schlecht und keine Freude! Selten so Rückenschmerzen nach dem Aufstehen gehabt. Entweder komplett durchgelegen oder einfach nur extrem schlecht.
Réponse du service qualité
Dear Alexander,
Thank you for your review and highlighting areas where we need to improve. We deeply regret any inconvenience caused during your stay. Your comments are invaluable and help us enhance our guest experience. We´re grateful for your feedback and commitment to helping us improve.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Philip. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Los amenities para tres personas que eramos insuficientes, las toallas escasas y muy gastadas. En el hall del edificio un contenedor lleno de basura que desde el jueves que llegamos hasta el sábado por la noche no lo recogieron, teniendo en cuenta el olor desagradable que conlleva.
Réponse du service qualité
Estimada María Luisa:
Nos gustaría expresar nuestro más sincero agradecimiento por su comentario sobre su estadía en nuestro apartamento. Lamentamos mucho que haya experimentado problemas durante su estancia con nosotros. Agradecemos su feedback y la utilizaremos para mejorar nuestros servicios y evitar problemas similares en el futuro. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia más satisfactoria.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Ana,
We are deeply grateful for your thoughtful and positive feedback. It is heartening to know that our apartment´s decor, space, amenities, and location met your expectations, and that our hosts could provide you with attentive service. It truly means a lot to us when guests, like you, wish to return. This is the highest compliment we could receive. Thank you for choosing to stay with us, and we eagerly anticipate your next visit.
Réponse du service qualité
Dear Kamila,
We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations. We look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sopo,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Lisa,
Thank you for taking the time to review your stay. We apologize for the inconvenience caused by the delay in check-in, despite your timely text message. We are glad to hear that you found the flat quiet, clean and centrally located. We appreciate your feedback regarding the amenities and will strive to improve in this regard. Thank you for choosing our property and we hope to have the opportunity to host you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alessandra,
We would like to take this opportunity for to thank you for having chosen us for your visit and for taking the time to write a review. We appreciate your constructive feedback. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Geoffrey,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sven,
Thank you for your recent review of our property. We appreciate your kind words about our location, interior design, and peaceful atmosphere. We´re sorry to hear that you experienced some inconveniences during your stay, particularly with the cleanliness of the bed cushion sheet. Please accept our sincerest apologies for this oversight.
We would like to clarify that our surcharges are clearly on our advertisements. Nonetheless, we apologize for any inconvenience this may have caused you.
Finally, we would like to thank you for your valuable feedback and remind you to inquire about our parking discount during your next visit.
Jose L.H. Campos
Quality Department Manager
La ubicación es inmejorable,fuimos con nuestra hija y disfrutamos lo más grande.Todo cerca,caminando a todos sitios.Limpio,acogedor y muy bien insonorizado.Y algo importante,tiene ascensor para subir las maletas y el carrito de la peque.
Réponse du service qualité
Estimado José David:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
la cama
Réponse du service qualité
Estimado Alfonso:
Gracias por alojarse con nosotro y por dedicar tiempo de su día a escribir una reseña. Parece que algunos aspectos afectaron negativamente a su estancia, previniendo que esta fuera perfecta. Nos hubiera gustado saber que algo estaba ocurriendo para poder haber tenido una oportunidad de ayudarle. Si desea compartir con nosotros sus experiencias, estaremos encantados de escucharle.
Gracias una vez más por la reseña, esperamos tener la oportunidad de volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Rémi,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andre,
We want to thank you for choosing us for your long stay in Granada and for these kind words towards the location and the staff. We are looking forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Anna,
We are delighted to read how much you have enjoyed your stay with us. It has been a pleasure to read your review and to know that you had a wonderful holiday experience. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ruby,
We greatly appreciate the time you have taken out of your take to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We apologize if there was any confusion at some point, though we are happy that after that everything was smooth. We hope to host you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Pedro José:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Guillermo:
Gracias por esta maravillosa reseña sobre nuestro apartamento y por remarcar el trato ofrecido por el personal. Nos alegramos enormemente de que haya podido encontrar todo lo que necesitaba para hacer especiales sus vacaciones. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Wendy,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Andrea,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sandra,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
La ubicación genial, está casi en plena Alcaicería a dos minutos de la Catedral, también muy cerca de paradas de autobuses tanto para el aeropuerto como para Albaicín aunque también se puede ir andando a todos sitios. El apartamento nuevo, moderno y limpio, las camas cómodas incluso el sofá cama. Nada de ruido. Ascensor. La cocina moderna y nueva con todo lo necesario, microondas, cafetera, horno..etc. Igual a las fotos aunque en ellas parece mas grande pero justo para pasar unos días una familia de 4 adultos. Quedamos encantados. Contacto con la anfitriona desde el primer momento.
Réponse du service qualité
Estimada Eloisa:
Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros. Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el apartamento. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.
Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Jake, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Eugene, We feel very proud by reading you lovely review. Knowing that we match our standards, and so achieve your comfort during your stay, give us strength to continue working hard to provide excellence. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Réponse du service qualité
Dear Freya, thank you very much for staying with us. We are delighted to know that our prime location was a highlight of your stay.
It would be a pleasure to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Fiona, thank you very much for your kind feedback and recommendation. It was a pleasure to assist you on this occasion and we hope to have the opportunity to meet you in the future again.
Aija T.
Quality Department
Réponse du service qualité
Thank you Ike for your detailled feedback. We are delighted to know that the comfort of the apartment was a highlight of your stay, in addition to its perfect location.
Thank you for making us your choice accommodation on this occasion, and we hope to see you soon again.
Aija T.
Quality Department
Réponse du service qualité
Dear Jessica, thank you for staying with us and for your constructive feedback. It was a pleasure to assist you and it would be a pleasure to welcome you back anytime you plan a visit to Granada.
Aija T.
Quality Department
Réponse du service qualité
Dear Bennett, thank you for taking the time to share your opinion about our apartment. We hope we´ll see you on future trips to Granada.
Aija T.
Quality Department
Réponse du service qualité
Dear Ruby, thank you very much for your feedback and for your highlights on the beauty and great location of our apartment.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you Victor for your feedback and kind recommendation. We hope we will see you on future trips to Granada.
Aija T.
Quality Department
Réponse du service qualité
Dear Christian, thank you very much for spending a few minutes to evaluate your stay with us. We hope you had a pleasant time in Granada and that you will choose us again in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you Bethany for your kind feedback. It was a pleasure to assist you during your stay in Granda and we hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Julia, thank you for your feedback; it is much appreciated. We are glad to know that you had a memorable and comfortable stay with us.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Thank you Irene for choosing our apartment and for sharing your personal experience. We are delighted to read that we were able to match your expectations.
Aija T.
Quality Department
Réponse du service qualité
Dear Lisa, thank you very much for your comments. We are glad to hear that the apartment met your family´s needs during your stay in Granada.
We look forward to serving you again in the future.
Aija T.
Quality Department