Charmant studio, situé sur la célèbre Plaza San Francisco, face à l’hôtel de ville de Séville, au cœur vibrant de la ville, offrant une expérience unique et confortable aux visiteurs.
En entrant, vous serez accueilli par un élégant couloir avec une coiffeuse à gauche, menant à une salle de bain complète.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Service de réception et de garde de bagages. 5€ par valise et par jour.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Lo complicado que era abrir la puerta del apartamento mediante código. Tardaba 2 o 3 minutos para abrir la puerta.
Réponse du service qualité
Estimado Pablo:
Agradecemos sinceramente sus comentarios sobre nuestro apartamento y las vistas que ofrece. Lamentamos mucho escuchar que tuvo dificultades para abrir la puerta mediante el código proporcionado. Valoramos sus observaciones y lamentamos cualquier inconveniente que esto haya causado durante su estancia. Estamos investigando este problema y tomaremos medidas para mejorar el proceso de acceso y garantizar una experiencia más fluida para nuestros huéspedes en el futuro.
Agradecemos su comprensión y esperamos tener la oportunidad de brindarle una experiencia más satisfactoria en su próxima visita.
Departamento de Calidad.
Réponse du service qualité
Dear Annette,
Thank you for your lovely review. We´re thrilled to hear that you enjoyed your stay in Sylvia´s Apartment. It´s wonderful to know that you appreciated the stylish design, well-appointed kitchen, and the convenience of the location. We strive to provide our guests with everything they need for a perfect stay, and we´re glad we could meet your expectations. We hope to welcome you back again in the future.
Réponse du service qualité
Dear Muriz,
Thank you for sharing your detailed feedback about your recent stay at our apartment. We are pleased to hear that you found the apartment beautiful, clean, and well-equipped, and that you enjoyed the comfortable bed and convenient location.
We apologize for the inconvenience caused by the issues you encountered with the door lock. Rest assured, we have taken note of your feedback and will work diligently to address and resolve this issue to ensure a smoother experience for our future guests. Additionally, we regret any disturbance caused by the noise. Although the construction work was a one-off in the area., we will review and improve our soundproofing system to avoid similar situations in the future. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We sincerely hope that despite these challenges, you were still able to enjoy your overall stay with us.
Thank you for choosing to stay at our apartment, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
Réponse du service qualité
Dear Jaime,
thank you for your thoughtful review. We´re glad to hear that you found our place beautiful and well-located. Regarding the noise from the nearby church and construction, we apologize for any inconvenience caused. Please note that the unusual construction activity was related to the preparations for the upcoming Holy Week festivities, a significant event in Seville. We appreciate your understanding and are pleased that it did not detract from your overall experience. We´re delighted that you enjoyed the self check-in convenience and the apartment´s amenities. Your recommendation means a lot to us. We hope to welcome you back in the future.