C’est un magnifique studio penthouse design, meublé de haute qualité et composé d’un salon et d’un salon avec un canapé-lit 1,40 x 1,90, avec une cuisine et un autre coin chambre avec un double lit. Il dispose également d’une salle de bain complète et indépendante.
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Réponse du service qualité
Estimada Rocio,
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro apartamento. Nos complace saber que encontró la cama cómoda, pero lamentamos cualquier inconveniente que haya experimentado con el colchón.
Es importante para nosotros garantizar la comodidad de nuestros huéspedes, por lo que revisaremos de inmediato el estado del colchón para asegurarnos de que esté en óptimas condiciones para futuros huéspedes. Apreciamos su retroalimentación, ya que nos ayuda a mejorar continuamente nuestros servicios.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún mejor.
Atentamente,
Departamento de Calidad
Beds could use a little update.
Réponse du service qualité
Dear Eliska,
Thank you for sharing your positive feedback about your recent stay with us. We´re delighted to hear that you enjoyed our great location, close to all the sights, and that you found our apartment pleasant with its amenities and lovely terrace.
We appreciate your suggestion regarding updating the beds. Providing a comfortable stay is our priority, and we will certainly take your feedback into consideration for future improvements.
We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
Warm regards,
Quality Department
Réponse du service qualité
Dear Rozana,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Kind regards,
Quality Department
Apartment was very well equipped. Lovely apartment where the afternoon sun. Roll-up. Host answered questions very quickly. All very neat. Comfortable shower. Bottle Water was ready, small packs of olive oil, salt, sugar. Walking distance from center. Supermarket nearby.
Réponse du service qualité
Dear Katrien. Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.
Everything was great
Réponse du service qualité
Dear Julie,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Lulu,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo Terrace XII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Tejan,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jas,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Ubicación, tranquilidad, comodidad., céntrico, la terraza.
Réponse du service qualité
Estimada Claudia Judith,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Saludos cordiales,
Departamento de Calidad
L entrée dans les lieux un peu difficile. Beaucoup de communication or ce n est pas facile en voyage ( regarder son téléphone tout le temps). On nous avait annoncé une réduction du parking et ça n a pas été le cas. Personne ne nous a aidé pour la réclamer.
Réponse du service qualité
Dear Noemie,
We apologize for the inconvenience you experienced during your stay at the apartment. We understand that difficulties with entry and communication can be frustrating, especially while traveling. We value your feedback and will work to improve the check-in process and communication channels for our guests.
Regarding the parking discount, We apologize for the miscommunication and the inconvenience it caused. We aim to provide accurate information and assistance to our guests, and it seems there was a lapse in our service. Your feedback highlights an area where we can enhance our customer service to ensure a more seamless experience for our guests in the future.
Thank you for bringing these issues to our attention, and we appreciate your understanding as we strive to make necessary improvements based on your feedback.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ricardo,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alex,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jim, thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Stefanie. Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Curtis,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. However, it seems that something during your stay prevented you from rating us a higher score. Your satisfaction means the world to us. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kate,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Laila,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Rosa:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Babette,
Thank you for this wonderful review you have shared with us. We could not be happier that you enjoyed your stay with us and that the location of the apartment made it easy to explore the city. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Thomas,
Thank you for your review and the remarks on the location. We sincerely hope to receive you again in the near future in Seville.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elo,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Terri, thank you very much for your kind feedback. We are glad to know that you enjoyed the comfort we provide and our central location.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Conan, thank you very much for sharing your personal experience in our apartment. We are glad to know that you had a great stay with us and we look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Hunter, thank you for staying with us. We are delighted to know that we were able to meet your expectations and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Diego, thank you very much for your feedback. We are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. We also appreciate your constructive comments, and we are sorry for any inconveniences.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Martine, thank you for choosing our apartment for your holiday and for your positive feedback. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Johanna, thank you very much for your kind feedback.
We really appreciate your highlights on the service you received during your stay. We sincerely thank you for informing us immediately, as we were able to intervene so that you could continue enjoying your vacation with us.
Hope to see you in near future again.
Aija T.
Quality Department
Réponse du service qualité
Dear Elaine, thank you very much for taking the time to share your personal experience in our apartment. We are glad to know that our superior location was a highlight of your stay, in addition to the lovely terrace of the apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your positive review, it has been a pleasure for us to read and we look forward to serving you again soon.
Aija Teilane
Quality Department