C’est un magnifique studio penthouse design, meublé de haute qualité et composé d’un salon et d’un salon, une cuisine et un autre coin chambre avec un double lit. Il dispose également d’une salle de bain complète et indépendante.
Il dispose également d’une grande terrasse privée avec vue sur la ville et le centre de Séville, meublée et parfaite pour profiter du climat et du soleil de Séville.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de restauration dont le menu peut être consulté ici
• Cet établissement propose son propre service de garde et de consigne de bagages du lundi au vendredi (sauf jours fériés) pour les clients premium, avec enlèvement par notre personnel à l´appartement. Les tarifs sont de 5 € par bagage. Les samedis, dimanches ou jours fériés, vous pouvez utiliser le service d´autres entreprises dans des locaux désignés, à environ 5 € par valise.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Penthouse Recaredo Terrace XII
de à
El sofá cama y el colchón, algo hundido
Plu : La taille du studio et l’équipement cuisine Déplu : Très bruyant, des ambulances passent tout le temps, le matelas mou et qui s’enfonce, le canapé qui date et était dans un piteux état et cassé, lampe de chevet cassée
Réponse du service qualité
Dear Emiliana,
Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We would like to take this opportunity to clarify some of the points mentioned.
Due to an unforeseen delay, the cleaning service was completed later than usual on this occasion. However, contrary to what is stated in the review, our team did make every effort to address the situation, and, following our established protocols, the necessary measures were taken to compensate for the inconvenience. Regarding the sofa bed, we would like to clarify that, unless explicitly requested in advance, it is not set up prior to arrival, as we cannot anticipate each guest’s preference for its use. We appreciate your understanding in this regard.
Furthermore, our team remained attentive to your needs throughout your stay, and requests such as a late check-out were accommodated to ensure your satisfaction. We regret that, despite our efforts, this was not sufficient for you.
We once again appreciate your feedback, as it helps us continue improving. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfactory stay.
Réponse du service qualité
Dear Allison,
Thank you for sharing your experience with us. We are pleased to hear that you found the apartment to be a nice place to stay.
However, we regret any inconvenience caused by the situation you encountered upon exiting the elevator. Please rest assured that this was an isolated occurrence, as the common areas are regularly maintained and kept clear for the exclusive use of our guests. However, we will review this matter to ensure that similar situations do not arise in the future.
We appreciate your feedback and hope to have the opportunity to welcome you again for a more seamless experience.
No me gustó nada excepto la ubicación
Todo
Réponse du service qualité
Dear Hammaoui,
Thank you for sharing your feedback. We are pleased to know that you appreciated the excellent location of our property, an aspect many of our guests enjoy due to its proximity to the city´s main tourist attractions.
However, we are surprised by your expressed dissatisfaction, especially considering that our team was available at all times to assist you. Even before your arrival, we tried to correct the mistake made in selecting an apartment that clearly did not meet your needs. Upon receiving your notification, we offered several alternatives that better suited your preferences. Nonetheless , we understand that you chose not to opt for any of them, deciding to stay in the originally reserved apartment, despite it not meeting your expectations. This decision, which was entirely yours, has led to a distorted perception of your experience, which does not objectively reflect the circumstances or the service provided.
It is important to note that the characteristics of each property are clearly specified on the booking platform. We recommend that our guests carefully review this information before making their reservation to ensure that the chosen apartment aligns with their needs and expectations.
We appreciate your comments and will take them into consideration as we continue to improve our services. We would like to have the opportunity to welcome you again under better circumstances in the future.
Quality Department.
La ubicación, la calidad del servicio, la higiene, profesionalidad y amabilidad del personal.
Nada que indicar
Réponse du service qualité
Dear Mildred,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Posición cerca de centro
Viendo al anuncio parecía que había parking pero en verdad no. Hemos llamado al Móvil y un primer asistente nos dijo que había convenio con un parking, pero de pago. Llegados allí nos hemos enterado que el parking estaba situado a más de 3.5Km de la habitación (el arenal). Entonces hemos pagado 26 euros por un parking “cercano” a 800 metros desde la habitación y traído las maletas a mano hasta la habitación. La ducha estaba tapada y tuvimos que llamar para asistencia que nos la he arreglado durante el día Internet ha funcionado solamente un día, el segundo no había red disponible. El colchón era super suave, tanto que te hundías durmiendo. El sofá, que era sofá cama, era bastante incómodo porque se ha deteriorado el asiento y tocas con las piernas a la estructura metálica .
Réponse du service qualité
Estimado Sandro:
Gracias por compartir sus comentarios con nosotros. Agradecemos sus observaciones sobre la ubicación del apartamento.
Lamentamos cualquier confusión respecto al aparcamiento. Como se menciona en la descripción de nuestra página web, tenemos un acuerdo con un aparcamiento cercano ubicado a solo 7 minutos del apartamento, y ofrecemos una tarifa reducida para nuestros huéspedes. Lamentamos si esta información no fue clara y revisaremos los detalles proporcionados para evitar futuros malentendidos.
Por otro lado, nos complace saber que el problema con la ducha fue resuelto de manera rápida. En cuanto al Wi-Fi, investigaremos qué pudo haber causado la interrupción del servicio y tomaremos las medidas necesarias para garantizar su correcto funcionamiento en el futuro.
También lamentamos que el confort del colchón y el sofá cama no haya cumplido con sus expectativas.
Entendemos que la percepción de confort puede variar de una persona a otra, no obstante, tomaremos en cuenta sus comentarios y revisaremos estos elementos para asegurarnos de que siguen cumpliendo con nuestros estándares de calidad.
Gracias nuevamente por hacernos saber estos inconvenientes. Seguimos comprometidos en ofrecer la mejor experiencia a nuestros huéspedes y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
De ligging van het appartement was perfect om Sevilla te voet te bezoeken. De afstand van het treinstation was ook slechts 15 min. stappen.
Matras van het bed had beter gekund.
Réponse du service qualité
Dear Kurt,
Thank you for sharing your experience with us. We are pleased to hear that the apartment’s location was ideal for exploring Seville on foot and that the short distance to the train station was convenient for your travels.
We regret that the mattress did not fully meet your expectations. We understand that comfort can vary from person to person, however, we will review this aspect to ensure we continue providing the best possible experience for our guests.
We look forward to the opportunity of welcoming you back in the future.
Quality Department
Réponse du service qualité
Muchas gracias por sus amables palabras. Nos encanta saber que disfrutó tanto de su estancia en Sevilla y que el apartamento cumplió con todas sus expectativas. Será un placer recibirle nuevamente en el futuro. ¡Estamos deseando darle la bienvenida de nuevo!
Tudo novinho e muito prático ! Localização ótima ! Silencioso ! Super recomendo !
Faltou uma tábua de passar roupa
Réponse du service qualité
Dear Vitoria,
Thank you so much for your feedback. We’re thrilled to hear that you enjoyed the location, the quiet atmosphere, and the convenience of the apartment. It’s wonderful to know that you highly recommend us.
However, regarding the ironing board, we would like to mention that all of our accommodations are typically equipped with an ironing board and iron. We sincerely apologize if this was not the case during your stay. Had you informed us at the time, we would have been more than happy to assist you.
We hope to have the pleasure of welcoming you again in the future.
Quality Department.
Réponse du service qualité
Estimado Esau:
Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Ha sido un placer servirle.
Réponse du service qualité
Dear Eve,
Thank you for sharing your experience with us. We are so pleased to hear that you had a great stay and would consider returning to Seville. It´s wonderful to know that you found the apartment clean, well-located, and enjoyed the communication with our team. We are also glad the restaurant recommendations and attraction tips were helpful for your visit.
We truly regret that you were unable to fully enjoy the terrace due to the heavy rain, and we understand how disappointing that can be. Regarding the air conditioning noise, we apologize for the disturbance, and we will review this to ensure a better experience for future guests. As for the power outage, we would like to clarify that this was caused by external factors in the area, beyond our control. We understand the inconvenience this caused and appreciate your understanding, especially given that the issue was resolved overnight.
Thank you again for your valuable feedback. We would love to welcome you back on your next visit to Seville.
Réponse du service qualité
Dear Claude,
Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the apartment with its terrace and appreciated its proximity to historical activities, restaurants, and more. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back during your next visit to this beautiful city.
Réponse du service qualité
Dear Jimi,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Réponse du service qualité
Dear Georgina,
Thank you for your wonderful feedback. We are delighted to hear that you found the location perfect for exploring Seville and enjoyed the convenience of being within walking distance of the main sights, as well as the nearby cafes, bars, and supermarkets. It’s great to know that you appreciated the balcony and that you would highly recommend both our place and the city. We hope to have the pleasure of welcoming you back in the future.
Réponse du service qualité
Dear Krista,
Thank you for your wonderful review. We’re thrilled to hear that you loved your stay and found the location perfect, the outdoor space lovely, and the amenities accurate and clean. It’s great to know that the apartment instructions and our responsive team added to your positive experience.
We apologize for the inconvenience with the Moka pot and appreciate your understanding. We’re glad we could assist with that, and we will take your feedback into account regarding the coffee and tea.
Thank you for highly recommending us, and we look forward to hosting you again in the future.
Réponse du service qualité
Dear Christian,
Thank you for your thoughtful review. We’re delighted to hear that you enjoyed the apartment, especially the air conditioning and the lovely terrace for evening relaxation. It’s great to know that the kitchen met all your needs and that you appreciated the vibrant neighborhood.
We apologize for any confusion regarding the early check-in. While we always strive to accommodate early arrivals, it can sometimes depend on the availability of the apartment from the previous guests. We regret any inconvenience in this regard, and appreciate your understanding.
We’re glad that this did not detract from your overall experience, and we look forward to welcoming you back on your next visit.
Noisy neighbours. But thats not owner fault. There is some bars down the street so a lot of actions there and you hear everything. Conditioner making noises even if its turn off. So if your sleep is sensitive there could be some problems.
Réponse du service qualité
Dear Tautvydas,
Thank you for your feedback and for highlighting positive aspects of your stay, such as the good location, the comfort of the apartment, and the large terrace with a pleasant view.
We regret the inconvenience caused by the noise from neighbors and the activity in the nearby bars. Given that the apartment is situated in a vibrant and active area, some noise from the daily life of the city can be unavoidable. Unfortunately, we cannot control these external factors, but we strive to provide the best possible experience in our accommodation. We will review the soundproofing system to ensure that it functions properly and guarantees our guests´ rest.
Regarding the air conditioning, we appreciate your comment and will review the equipment to ensure it functions properly and does not cause any discomfort.
We appreciate your understanding and hope to have the opportunity to welcome you again in the future.
Quality Department.
The mattress bed
Réponse du service qualité
Dear Souidi,
Thank you for taking the time to review your recent stay with us. We are delighted to hear that you found your stay to be perfect. Regarding the mattress, we understand that comfort can be subjective and vary from guest to guest. Please rest assured that we will conduct a thorough inspection to confirm the mattress´s condition and ensure it aligns with our high-quality standards. Our goal is to prevent any potential inconvenience in the future. We look forward to the opportunity of welcoming you back to our apartment.
Quality Department
The cleaning of the room on the day of departure began at 10:40 AM, when the check out was until 11H. I left the room and when I returned there was the employee in the room.
Réponse du service qualité
Dear Phytoderm,
Thank you for your continued trust in us and for your kind words about the property. We´re delighted to know that you find our location convenient and our accommodations welcoming.
We sincerely apologize for the inconvenience you experienced with the early start of the cleaning on your departure day. It seems there may have been some confusion, and our colleague may have assumed that you had already checked out when you left the apartment near the checkout time. We apologize for this misunderstanding, and we want to assure you that such errors are not common. We will ensure that this feedback is communicated to the team to prevent similar situations in the future.
Thank you for bringing this to our attention, and we look forward to welcoming you back for your next stay.
Quality Department.
Réponse du service qualité
Dear Jessie,
Thank you for your kind feedback. We’re delighted to hear that you had a pleasant stay and that the accommodation met all your needs. We’re especially glad that you enjoyed the terrace. We hope to have the pleasure of welcoming you back in the future.
Réponse du service qualité
Dear Rita,
Thank you for your kind review and for highlighting the cleanliness and convenient location of our apartment. We are pleased to hear that you found everything easily accessible within walking distance and that our team was able to assist you with recommendations and support during your stay. We apologize for the absence of the lounge set on the balcony, and we appreciate your understanding. Rest assured, we are working on updating the furnishings to meet expectations. We value your feedback and hope to welcome you back in the future for an even better experience.
Réponse du service qualité
Dear Shayla,
Thank you for your kind review. We are delighted to hear that you found the location so convenient and enjoyed the ease of exploring the city on foot. It’s great to know that the apartment provided a comfortable and well-equipped retreat during your stay. We appreciate your high recommendation and are pleased that everything met your needs. We hope to have the pleasure of welcoming you back in the future.
Très bien situé à proximité des sites touristiques de la ville. Accès très facile au logement et personnel flexible par rapport à l’heure d’accès. Appartement parfaitement équipé, et très belle vue depuis la terrasse.
Canapé-lit un peu usé.
Réponse du service qualité
Dear Benghabrit,
Thank you for your highly positive review. We´re delighted to hear that you found our location convenient and close to the city´s tourist attractions. It´s wonderful to know that you appreciated the easy access to the accommodation and the flexibility of our staff regarding check-in times. We´re also pleased that you enjoyed the well-equipped apartment and the beautiful view from the terrace.
We apologize for any inconvenience caused by the sofa bed. We understand that comfort is important, and we will review its condition and make any necessary improvements.
Thank you once again for your recommendation. We look forward to welcoming you back in the future.
Quality Department.
Banyo çok küçüktü ve duşakabin yarımdı bu nedenle duş alınınca tüm banyo ıslanıyordu. Ayrıca su çok sıcak değildi. Oda çok soğuktu ve klima ayarı yüzünden ısıtamadık. Açılan koltuk konforlu değildi.
Réponse du service qualité
Dear Eser,
Thank you for taking the time to provide us with your feedback. We´re glad to hear that you found our location convenient and our staff helpful.
We apologize for the inconveniences you experienced during your stay. Had we been made aware of these issues, we would have taken immediate action to address them. We will thoroughly investigate the bathroom´s condition and water temperature to ensure that such issues are resolved promptly. Additionally, we´ll review the heating and air conditioning settings to provide a more comfortable temperature in the room.
Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Dear Jack,
thank you for sharing your experience with us. We´re delighted to hear that you enjoyed our apartment, its high ceilings, and convenient location, both on foot and by taxi. We´re glad you found the apartment clean and appreciated our communication. Your feedback about the outdoor seating sofas on the terrace is noted, and we´ll make sure to address it promptly. We´re pleased that you still found the terrace to be a great bonus and that you were able to enjoy it. We hope to welcome you back in the future for another pleasant stay.
Washtowels would be a plus to wipe the dishes and a pod for the washing machine
Réponse du service qualité
Dear Jean,
Thank you for taking the time to share your review. We´re delighted to hear that you enjoyed the convenient location of our apartment, its comfort, and the amenities provided, including the thoughtful extras to start your stay comfortably. We strive to make our guests feel at home and are pleased that you found everything to your satisfaction.
Your suggestion regarding wash towels and a pod for the washing machine is noted. We value your feedback as it helps us understand how we can further enhance our guests´ experience. Rest assured, we´ll consider these suggestions for future improvements.
We appreciate your stay with us and hope to have the opportunity to welcome you back for another enjoyable stay in the future.
Quality Department.
Réponse du service qualité
Dear Luisella,
Thank you for your kind words. We´re delighted to hear that you found our apartment comfortable and well-equipped, and that the check-in and check-out process was convenient for you. We strive to ensure a seamless experience for our guests, and we´re thrilled that you had a positive stay with us. We look forward to welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Nicole,
We sincerely apologize for the disappointment you experienced during your stay. We would like to clarify that on Booking.com, apartments in the same building are grouped together, each with distinct characteristics and layouts. We do encourage guests to verify that they are selecting the desired apartment to avoid any misunderstanding. Additionally, our reservations team sends a confirmation email to all guests with detailed information about the chosen apartment to ensure accuracy.
Regarding the terrace, we regret any inconvenience caused. Inclement weather may have contributed to its condition, we apologise again. We would have appreciated being informed about the both inconveniences that you mention during your stay so that we could have provided a prompt solution and made your stay as pleasant as possible. Your feedback is invaluable, and we will take immediate steps to rectify the situations you´ve highlighted.
We deeply regret that your experience fell short of expectations. Please accept our apologies, and we hope to have the opportunity to restore your faith in our accommodations in the future.
Quality Department.
Réponse du service qualité
Dear Chris,
We are grateful for your positive review highlighting our lovely apartment and it´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Nada
Réponse du service qualité
Estimado Francisco:
Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.
Departamento de Calidad.
Réponse du service qualité
Dear Ilana,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Quality Department.
Réponse du service qualité
Estimada Rocio,
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro apartamento. Nos complace saber que encontró la cama cómoda, pero lamentamos cualquier inconveniente que haya experimentado con el colchón.
Es importante para nosotros garantizar la comodidad de nuestros huéspedes, por lo que revisaremos de inmediato el estado del colchón para asegurarnos de que esté en óptimas condiciones para futuros huéspedes. Apreciamos su retroalimentación, ya que nos ayuda a mejorar continuamente nuestros servicios.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún mejor.
Atentamente,
Departamento de Calidad
Beds could use a little update.
Réponse du service qualité
Dear Eliska,
Thank you for sharing your positive feedback about your recent stay with us. We´re delighted to hear that you enjoyed our great location, close to all the sights, and that you found our apartment pleasant with its amenities and lovely terrace.
We appreciate your suggestion regarding updating the beds. Providing a comfortable stay is our priority, and we will certainly take your feedback into consideration for future improvements.
We hope to have the opportunity to welcome you back in the future for another enjoyable stay.
Warm regards,
Quality Department
Réponse du service qualité
Dear Rozana,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Kind regards,
Quality Department
Apartment was very well equipped. Lovely apartment where the afternoon sun. Roll-up. Host answered questions very quickly. All very neat. Comfortable shower. Bottle Water was ready, small packs of olive oil, salt, sugar. Walking distance from center. Supermarket nearby.
Réponse du service qualité
Dear Katrien. Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.
Everything was great
Réponse du service qualité
Dear Julie,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department
Réponse du service qualité
Dear Lulu,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo Terrace XII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,
Quality Department
Réponse du service qualité
Dear Tejan,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department
Réponse du service qualité
Dear Jas,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department
Ubicación, tranquilidad, comodidad., céntrico, la terraza.
Réponse du service qualité
Estimada Claudia Judith,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Saludos cordiales,
Departamento de Calidad
L entrée dans les lieux un peu difficile. Beaucoup de communication or ce n est pas facile en voyage ( regarder son téléphone tout le temps). On nous avait annoncé une réduction du parking et ça n a pas été le cas. Personne ne nous a aidé pour la réclamer.
Réponse du service qualité
Dear Noemie,
We apologize for the inconvenience you experienced during your stay at the apartment. We understand that difficulties with entry and communication can be frustrating, especially while traveling. We value your feedback and will work to improve the check-in process and communication channels for our guests.
Regarding the parking discount, We apologize for the miscommunication and the inconvenience it caused. We aim to provide accurate information and assistance to our guests, and it seems there was a lapse in our service. Your feedback highlights an area where we can enhance our customer service to ensure a more seamless experience for our guests in the future.
Thank you for bringing these issues to our attention, and we appreciate your understanding as we strive to make necessary improvements based on your feedback.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ricardo,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alex,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jim, thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Stefanie. Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Curtis,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. However, it seems that something during your stay prevented you from rating us a higher score. Your satisfaction means the world to us. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kate,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Laila,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Rosa:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Babette,
Thank you for this wonderful review you have shared with us. We could not be happier that you enjoyed your stay with us and that the location of the apartment made it easy to explore the city. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Thomas,
Thank you for your review and the remarks on the location. We sincerely hope to receive you again in the near future in Seville.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elo,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Terri, thank you very much for your kind feedback. We are glad to know that you enjoyed the comfort we provide and our central location.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Conan, thank you very much for sharing your personal experience in our apartment. We are glad to know that you had a great stay with us and we look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Hunter, thank you for staying with us. We are delighted to know that we were able to meet your expectations and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Diego, thank you very much for your feedback. We are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. We also appreciate your constructive comments, and we are sorry for any inconveniences.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Réponse du service qualité
Dear Martine, thank you for choosing our apartment for your holiday and for your positive feedback. We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Johanna, thank you very much for your kind feedback.
We really appreciate your highlights on the service you received during your stay. We sincerely thank you for informing us immediately, as we were able to intervene so that you could continue enjoying your vacation with us.
Hope to see you in near future again.
Aija T.
Quality Department
Réponse du service qualité
Dear Elaine, thank you very much for taking the time to share your personal experience in our apartment. We are glad to know that our superior location was a highlight of your stay, in addition to the lovely terrace of the apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your positive review, it has been a pleasure for us to read and we look forward to serving you again soon.
Aija Teilane
Quality Department