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Ático
Recaredo Terrace XII

Sevilla · Santa Catalina

9 (95 valoraciones)


1-3
Personas

1
Dormitorio

1
Baño

50 m2
Superficie

Sobre el alojamiento

Se trata de un precioso ático tipo estudio de diseño, amueblado con alta calidad y compuesto por una zona de salón y zona de estar, cocina, y otra zona de dormitorio con cama de matrimonio. Cuenta igualmente con baño completo e independiente.

Además dispone de una amplia terraza privada con vistas a la ciudad, y al centro de Sevilla, amueblada y perfecta para disfrutar del clima y del sol de Sevilla.

El ático se encuentra en una zona privilegiada para visitar Sevilla. Por una parte cruzando la propia Avenida de Recaredo nos encontramos en la zona más histórica y antigua del centro de Sevilla, pero por otro lado, la zona de atrás es una buena zona residencial para gente local, donde se pueden encontrar multitud de bares y restaurantes típicos de Sevilla, tiendas, mercados de abastos y productos típicos, y por supuesto supermercados.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Terraza Privada
Planta 3ª Planta
Ascensor Disponible
Sofá-cama Capacidad 1 persona
Fibra óptica Gratis
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional


> A/SE/00422


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial

>
Disponemos de Hojas Oficiales de Quejas y Reclamaciones en papel y formato digital a disposición de los usuarios.
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:



• Servicio de restauración cuya carta puede consultar aquí


• Este establecimiento cuenta con un servicio propio de guarda y custodia de equipajes de lunes a viernes (excepto festivos), para clientes premium, con recogida por nuestro personal en el propio apartamento. Las tarifas son de 5€ por bulto. Sábados, Domingos o Festivos, pueden usar el servicio de otras empresas en locales habilitados para ello, a unos 5€ por maleta apróx.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9 (95 Valoraciones)

Ubicación
9,4
Calidad
8,8
Limpieza
9
Personal
9
Instalaciones
9,1
Recomendación
9,3

Nos interesa tu opinión


Opiniones de nuestros clientes

Stefania Fota10
ABR 2025

Hortensia Diaz9
ABR 2025
La ubicación extraordinaria, las instalaciones muy bien,la terraza buenas vistas y silencioso a pesar de estar en el centro.
El sofá cama y el colchón, algo hundido

Alejandra FOJO CHAO4
ABR 2025
Déception
Plu : La taille du studio et l’équipement cuisine Déplu : Très bruyant, des ambulances passent tout le temps, le matelas mou et qui s’enfonce, le canapé qui date et était dans un piteux état et cassé, lampe de chevet cassée

Andrii Riabukhin8
MAR 2025

Plinge Madara8
MAR 2025

Emiliana Di Palma1
FEB 2025
La nostra esperienza in questa sistemazione è stata decisamente negativa. Quando siamo arrivati, abbiamo trovato gli asciugamani sporchi e peli e capelli sparsi ovunque, il che ha reso l’ambiente poco accogliente e sgradevole. Abbiamo subito portato l’attenzione dell’host sul problema, ma la sua risposta è stata superficiale e poco professionale, senza mostrare alcuna volontà di risolvere realmente la situazione. Inoltre, nonostante fossimo tre ospiti, il letto non era stato preparato adeguatamente. Ci siamo trovati a dover sistemare la biancheria da soli, il che è stato molto frustrante e ha aggiunto disagi al nostro soggiorno. L’intero soggiorno è stato segnato da una mancanza di cura e di attenzione ai dettagli, che sono fondamentali per garantire un’esperienza di soggiorno piacevole. Purtroppo, non posso consigliare questa sistemazione, dato il trattamento superficiale ricevuto.
Respuesta del Departamento de Calidad

Dear Emiliana,

Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations. We would like to take this opportunity to clarify some of the points mentioned.

Due to an unforeseen delay, the cleaning service was completed later than usual on this occasion. However, contrary to what is stated in the review, our team did make every effort to address the situation, and, following our established protocols, the necessary measures were taken to compensate for the inconvenience. Regarding the sofa bed, we would like to clarify that, unless explicitly requested in advance, it is not set up prior to arrival, as we cannot anticipate each guest’s preference for its use. We appreciate your understanding in this regard.

Furthermore, our team remained attentive to your needs throughout your stay, and requests such as a late check-out were accommodated to ensure your satisfaction. We regret that, despite our efforts, this was not sufficient for you.

We once again appreciate your feedback, as it helps us continue improving. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfactory stay.

Allister Currie8
FEB 2025
From the site’s pictures we had high expectations for our 3 week stay at the apartment. It is a great location and has a well positioned terrace overlooking the street. Unfortunately our expectations for the apartment, based on the photos, were not met. We found the apartment furniture quite worn. The sofa had broken springs rendering it very uncomfortable, the AC/Heat remote control was broken, the terrace was not maintained, and the terrace furniture was missing (but replaced half way through our stay).

Allison Stitt8
ENE 2025
This place is nice, only thing was the landing when you get out of the elevator is like a storage area and had tons of laundry bags when we arrived. Just a little off putting. Otherwise it’s a nice place for a couple of single person to stay.
Respuesta del Departamento de Calidad

Dear Allison,

Thank you for sharing your experience with us. We are pleased to hear that you found the apartment to be a nice place to stay.

However, we regret any inconvenience caused by the situation you encountered upon exiting the elevator. Please rest assured that this was an isolated occurrence, as the common areas are regularly maintained and kept clear for the exclusive use of our guests. However, we will review this matter to ensure that similar situations do not arise in the future.

We appreciate your feedback and hope to have the opportunity to welcome you again for a more seamless experience.

Francisco Ruiz navarro8
ENE 2025
No ha dejado ningún comentario.

Hammaoui Rania1
ENE 2025
Un desastre
No me gustó nada excepto la ubicación
Todo
Respuesta del Departamento de Calidad

Dear Hammaoui,

Thank you for sharing your feedback. We are pleased to know that you appreciated the excellent location of our property, an aspect many of our guests enjoy due to its proximity to the city´s main tourist attractions.

However, we are surprised by your expressed dissatisfaction, especially considering that our team was available at all times to assist you. Even before your arrival, we tried to correct the mistake made in selecting an apartment that clearly did not meet your needs. Upon receiving your notification, we offered several alternatives that better suited your preferences. Nonetheless , we understand that you chose not to opt for any of them, deciding to stay in the originally reserved apartment, despite it not meeting your expectations. This decision, which was entirely yours, has led to a distorted perception of your experience, which does not objectively reflect the circumstances or the service provided.

It is important to note that the characteristics of each property are clearly specified on the booking platform. We recommend that our guests carefully review this information before making their reservation to ensure that the chosen apartment aligns with their needs and expectations.

We appreciate your comments and will take them into consideration as we continue to improve our services. We would like to have the opportunity to welcome you again under better circumstances in the future.

Quality Department.

Anton Mavrin10
ENE 2025

Jaafar Gharbaoui9
DIC 2024
Una experiencia encantadora y agradable.
La ubicación, la calidad del servicio, la higiene, profesionalidad y amabilidad del personal.
Nada que indicar

Raphael Gourgue10
DIC 2024
Excellent logement !

Mildred Rodrigues10
DIC 2024
Great neighborhood, accessible by foot to the centre, clear communication and clean apartment
Respuesta del Departamento de Calidad

Dear Mildred,

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Sandro Codazzi4
DIC 2024
Relación calidad/precio no adecuada.
Posición cerca de centro
Viendo al anuncio parecía que había parking pero en verdad no. Hemos llamado al Móvil y un primer asistente nos dijo que había convenio con un parking, pero de pago. Llegados allí nos hemos enterado que el parking estaba situado a más de 3.5Km de la habitación (el arenal). Entonces hemos pagado 26 euros por un parking “cercano” a 800 metros desde la habitación y traído las maletas a mano hasta la habitación. La ducha estaba tapada y tuvimos que llamar para asistencia que nos la he arreglado durante el día Internet ha funcionado solamente un día, el segundo no había red disponible. El colchón era super suave, tanto que te hundías durmiendo. El sofá, que era sofá cama, era bastante incómodo porque se ha deteriorado el asiento y tocas con las piernas a la estructura metálica .
Respuesta del Departamento de Calidad

Estimado Sandro:

Gracias por compartir sus comentarios con nosotros. Agradecemos sus observaciones sobre la ubicación del apartamento.

Lamentamos cualquier confusión respecto al aparcamiento. Como se menciona en la descripción de nuestra página web, tenemos un acuerdo con un aparcamiento cercano ubicado a solo 7 minutos del apartamento, y ofrecemos una tarifa reducida para nuestros huéspedes. Lamentamos si esta información no fue clara y revisaremos los detalles proporcionados para evitar futuros malentendidos.

Por otro lado, nos complace saber que el problema con la ducha fue resuelto de manera rápida. En cuanto al Wi-Fi, investigaremos qué pudo haber causado la interrupción del servicio y tomaremos las medidas necesarias para garantizar su correcto funcionamiento en el futuro.

También lamentamos que el confort del colchón y el sofá cama no haya cumplido con sus expectativas.
Entendemos que la percepción de confort puede variar de una persona a otra, no obstante, tomaremos en cuenta sus comentarios y revisaremos estos elementos para asegurarnos de que siguen cumpliendo con nuestros estándares de calidad.

Gracias nuevamente por hacernos saber estos inconvenientes. Seguimos comprometidos en ofrecer la mejor experiencia a nuestros huéspedes y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

Departamento de Calidad

Kurt Vermaeren9
NOV 2024
Vanuit dit appartement kan je van een zalige citytrip in Sevilla genieten.
De ligging van het appartement was perfect om Sevilla te voet te bezoeken. De afstand van het treinstation was ook slechts 15 min. stappen.
Matras van het bed had beter gekund.
Respuesta del Departamento de Calidad

Dear Kurt,

Thank you for sharing your experience with us. We are pleased to hear that the apartment’s location was ideal for exploring Seville on foot and that the short distance to the train station was convenient for your travels.

We regret that the mattress did not fully meet your expectations. We understand that comfort can vary from person to person, however, we will review this aspect to ensure we continue providing the best possible experience for our guests.

We look forward to the opportunity of welcoming you back in the future.

Quality Department

Jose Antonio Reyes Jimenez10
NOV 2024
Súper recomendable!!! Maravilloso apartamento!!! Muy buena comunicación!!!
Respuesta del Departamento de Calidad

Muchas gracias por sus amables palabras. Nos encanta saber que disfrutó tanto de su estancia en Sevilla y que el apartamento cumplió con todas sus expectativas. Será un placer recibirle nuevamente en el futuro. ¡Estamos deseando darle la bienvenida de nuevo!

VIRGINIE SIMON9
NOV 2024
No ha dejado ningún comentario.

Vitoria Tereza Swinerd Pereira Guimarães10
OCT 2024
Fantástica
Tudo novinho e muito prático ! Localização ótima ! Silencioso ! Super recomendo !
Faltou uma tábua de passar roupa
Respuesta del Departamento de Calidad

Dear Vitoria,

Thank you so much for your feedback. We’re thrilled to hear that you enjoyed the location, the quiet atmosphere, and the convenience of the apartment. It’s wonderful to know that you highly recommend us.

However, regarding the ironing board, we would like to mention that all of our accommodations are typically equipped with an ironing board and iron. We sincerely apologize if this was not the case during your stay. Had you informed us at the time, we would have been more than happy to assist you.

We hope to have the pleasure of welcoming you again in the future.

Quality Department.

Esau Ponce De Leon10
OCT 2024
Es un loft muy agradable
Respuesta del Departamento de Calidad

Estimado Esau:

Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Ha sido un placer servirle.

Eve Burgess8
OCT 2024
We had a great stay here and would definitely return if we ever come back to Seville. The apartment was lovely, really clean (even in the communal areas) and in a great location within about 15 minutes walk of lots of great attractions. Communication with the hosts was great - they were really quick to respond. We also appreciated the restaurant recommendations and tips about booking different attractions. We were sad we didn´t get to use the terrace much because of the heavy rain during our stay. We had some disturbed nights sleep, the air-conditioning unit was quite loud (even when switched off) and there was also a power cut one night which was a little unsettling - we thought the power would come back on quite quickly but it lasted about 6 hours (thankfully just overnight). Overall though this is a lovely apartment and good value for money.
Respuesta del Departamento de Calidad

Dear Eve,

Thank you for sharing your experience with us. We are so pleased to hear that you had a great stay and would consider returning to Seville. It´s wonderful to know that you found the apartment clean, well-located, and enjoyed the communication with our team. We are also glad the restaurant recommendations and attraction tips were helpful for your visit.

We truly regret that you were unable to fully enjoy the terrace due to the heavy rain, and we understand how disappointing that can be. Regarding the air conditioning noise, we apologize for the disturbance, and we will review this to ensure a better experience for future guests. As for the power outage, we would like to clarify that this was caused by external factors in the area, beyond our control. We understand the inconvenience this caused and appreciate your understanding, especially given that the issue was resolved overnight.

Thank you again for your valuable feedback. We would love to welcome you back on your next visit to Seville.

Claude Lemieux10
OCT 2024
Un appartement avec une terrasse, c’est parfait ! Près de tout, activités historiques, restaurants, etc. Je le recommande pour visiter cette belle ville.
Respuesta del Departamento de Calidad

Dear Claude,

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the apartment with its terrace and appreciated its proximity to historical activities, restaurants, and more. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back during your next visit to this beautiful city.

Jimi Vine10
SEP 2024
Lovely, very clean apartment in a great location within Seville. Would stay there again!
Respuesta del Departamento de Calidad

Dear Jimi,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Georgina Wile10
SEP 2024
This is the perfect place to stay in Seville. It is walking distance from everything including the sights and has a wonderful balcony. There are lots of cafes and bars nearby if you don’t want to travel into the centre and plenty of supermarkets. We would highly recommend this place and Seville as a place to visit too!
Respuesta del Departamento de Calidad

Dear Georgina,

Thank you for your wonderful feedback. We are delighted to hear that you found the location perfect for exploring Seville and enjoyed the convenience of being within walking distance of the main sights, as well as the nearby cafes, bars, and supermarkets. It’s great to know that you appreciated the balcony and that you would highly recommend both our place and the city. We hope to have the pleasure of welcoming you back in the future.

Krista Mcinnis10
SEP 2024
We loved our stay here! We are two women and we had everything we needed. The location is perfect and the outdoor space was very lovely. The amenities were all very accurate, super clean and great water pressure. The apartment instructions were sent to us and they were very helpful with photos. They were also very responsive. The only thing is the large Moka pot for coffee, it was not compatible with the induction stove. They sent someone to help us with it which was really nice! The small pot does work (although there was no coffee or tea in the apartment). We highly recommend staying here!
Respuesta del Departamento de Calidad

Dear Krista,

Thank you for your wonderful review. We’re thrilled to hear that you loved your stay and found the location perfect, the outdoor space lovely, and the amenities accurate and clean. It’s great to know that the apartment instructions and our responsive team added to your positive experience.

We apologize for the inconvenience with the Moka pot and appreciate your understanding. We’re glad we could assist with that, and we will take your feedback into account regarding the coffee and tea.

Thank you for highly recommending us, and we look forward to hosting you again in the future.

Christian Gates10
SEP 2024
Really nice apartment in a good neighbourhood. Best air-con I´ve ever come across, which was a lifesaver for the brutal afternoon heat. Lovely terrace to spend the evenings outside, with a nice view on the street activity below. Kitchen has everything you need. The host did seem to suggest that we could check in early on arrival as our flight arrived in the morning, yet this wasn´t possible on the day and as such we had to kill 3 hours in the heat with all of our luggage. Bit annoying but not the end of the world. Would definitely stay here again- great apartment in a great city.
Respuesta del Departamento de Calidad

Dear Christian,

Thank you for your thoughtful review. We’re delighted to hear that you enjoyed the apartment, especially the air conditioning and the lovely terrace for evening relaxation. It’s great to know that the kitchen met all your needs and that you appreciated the vibrant neighborhood.

We apologize for any confusion regarding the early check-in. While we always strive to accommodate early arrivals, it can sometimes depend on the availability of the apartment from the previous guests. We regret any inconvenience in this regard, and appreciate your understanding.

We’re glad that this did not detract from your overall experience, and we look forward to welcoming you back on your next visit.

Tautvydas Cylikas10
AGO 2024
Location is good, you can reach a lot of tourist places by walk. In apartament you find all things you need. Very comfortable bed. Big terrace where you can spend evenings with a nice view.
Noisy neighbours. But thats not owner fault. There is some bars down the street so a lot of actions there and you hear everything. Conditioner making noises even if its turn off. So if your sleep is sensitive there could be some problems.
Respuesta del Departamento de Calidad

Dear Tautvydas,

Thank you for your feedback and for highlighting positive aspects of your stay, such as the good location, the comfort of the apartment, and the large terrace with a pleasant view.

We regret the inconvenience caused by the noise from neighbors and the activity in the nearby bars. Given that the apartment is situated in a vibrant and active area, some noise from the daily life of the city can be unavoidable. Unfortunately, we cannot control these external factors, but we strive to provide the best possible experience in our accommodation. We will review the soundproofing system to ensure that it functions properly and guarantees our guests´ rest.

Regarding the air conditioning, we appreciate your comment and will review the equipment to ensure it functions properly and does not cause any discomfort.

We appreciate your understanding and hope to have the opportunity to welcome you again in the future.

Quality Department.

Thomas Stanley9
AGO 2024
No ha dejado ningún comentario.

Jakub Kubacki7
AGO 2024
No ha dejado ningún comentario.

jamal sajid8
AGO 2024
Perfect
The mattress bed
Respuesta del Departamento de Calidad

Dear Souidi,

Thank you for taking the time to review your recent stay with us. We are delighted to hear that you found your stay to be perfect. Regarding the mattress, we understand that comfort can be subjective and vary from guest to guest. Please rest assured that we will conduct a thorough inspection to confirm the mattress´s condition and ensure it aligns with our high-quality standards. Our goal is to prevent any potential inconvenience in the future. We look forward to the opportunity of welcoming you back to our apartment.

Quality Department

Phytoderm9
AGO 2024
It is a very cozy place, where I have stayed 2 times and I will certainly miss it. It has everything you need. It is quiet, peaceful and very close to the center. Very practical with check in / check out.
The cleaning of the room on the day of departure began at 10:40 AM, when the check out was until 11H. I left the room and when I returned there was the employee in the room.
Respuesta del Departamento de Calidad

Dear Phytoderm,

Thank you for your continued trust in us and for your kind words about the property. We´re delighted to know that you find our location convenient and our accommodations welcoming.

We sincerely apologize for the inconvenience you experienced with the early start of the cleaning on your departure day. It seems there may have been some confusion, and our colleague may have assumed that you had already checked out when you left the apartment near the checkout time. We apologize for this misunderstanding, and we want to assure you that such errors are not common. We will ensure that this feedback is communicated to the team to prevent similar situations in the future.

Thank you for bringing this to our attention, and we look forward to welcoming you back for your next stay.

Quality Department.

Jessie Preia10
JUL 2024
Nous avons passé un agréable séjour ! Le logement est parfait, il y a tout ce dont nous avions besoin. Et nous avons particulièrement apprécié la terrasse.
Respuesta del Departamento de Calidad

Dear Jessie,


Thank you for your kind feedback. We’re delighted to hear that you had a pleasant stay and that the accommodation met all your needs. We’re especially glad that you enjoyed the terrace. We hope to have the pleasure of welcoming you back in the future.

Rita Melkonian8
JUL 2024
Very clean space with a great location from where everything is walkable within 15 min or so! You get additional online service from friendly staff during your stay, including recommendations/help with activities during your stay. The loungeset on the balcony from the pictures is missing.
Respuesta del Departamento de Calidad

Dear Rita,

Thank you for your kind review and for highlighting the cleanliness and convenient location of our apartment. We are pleased to hear that you found everything easily accessible within walking distance and that our team was able to assist you with recommendations and support during your stay. We apologize for the absence of the lounge set on the balcony, and we appreciate your understanding. Rest assured, we are working on updating the furnishings to meet expectations. We value your feedback and hope to welcome you back in the future for an even better experience.

Rita Melkonian8
JUL 2024
Very clean space with a great location from where everything is walkable within 15 min or so! You get additional online service from friendly staff during your stay, including recommendations/help with activities during your stay. The loungeset on the balcony from the pictures is missing.

Shayla Boutwell10
JUL 2024
This place was perfect! It was in such a convenient location with it only being a 20 minute walk to the Plaza and a 15 minute walk to the Cathedral with numerous other places to see and visit within a 25 minute walk or less. This place was perfect to come back to during the day for a midday rest as no transportation was needed to get back into the heart of the older part of the city. (Only transported we used was to get from the airport. We took the train when we left which was close enough to walk to). It was spacious, bright and cool and had everything that we needed for our week stay. Highly recommend it!
Respuesta del Departamento de Calidad

Dear Shayla,

Thank you for your kind review. We are delighted to hear that you found the location so convenient and enjoyed the ease of exploring the city on foot. It’s great to know that the apartment provided a comfortable and well-equipped retreat during your stay. We appreciate your high recommendation and are pleased that everything met your needs. We hope to have the pleasure of welcoming you back in the future.

Benghabrit Ilyas10
MAY 2024
Fortement recommandé !
Très bien situé à proximité des sites touristiques de la ville. Accès très facile au logement et personnel flexible par rapport à l’heure d’accès. Appartement parfaitement équipé, et très belle vue depuis la terrasse.
Canapé-lit un peu usé.
Respuesta del Departamento de Calidad

Dear Benghabrit,

Thank you for your highly positive review. We´re delighted to hear that you found our location convenient and close to the city´s tourist attractions. It´s wonderful to know that you appreciated the easy access to the accommodation and the flexibility of our staff regarding check-in times. We´re also pleased that you enjoyed the well-equipped apartment and the beautiful view from the terrace.

We apologize for any inconvenience caused by the sofa bed. We understand that comfort is important, and we will review its condition and make any necessary improvements.

Thank you once again for your recommendation. We look forward to welcoming you back in the future.

Quality Department.

Alessia Pinto9
MAY 2024
No ha dejado ningún comentario.

Eser TEKELİ SOYLU7
ABR 2024
Konumu iyiydi ve çalışanlar çok yardımseverdi
Banyo çok küçüktü ve duşakabin yarımdı bu nedenle duş alınınca tüm banyo ıslanıyordu. Ayrıca su çok sıcak değildi. Oda çok soğuktu ve klima ayarı yüzünden ısıtamadık. Açılan koltuk konforlu değildi.
Respuesta del Departamento de Calidad

Dear Eser,

Thank you for taking the time to provide us with your feedback. We´re glad to hear that you found our location convenient and our staff helpful.

We apologize for the inconveniences you experienced during your stay. Had we been made aware of these issues, we would have taken immediate action to address them. We will thoroughly investigate the bathroom´s condition and water temperature to ensure that such issues are resolved promptly. Additionally, we´ll review the heating and air conditioning settings to provide a more comfortable temperature in the room.

Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Quality Department.

Jack Ngo8
ABR 2024
Great apartment with high ceilings and about 15/17 mins walk to centre. Easily accessible by taxi too. Very clean and with great communication from the host. The terrace was a great bonus. Only tiny thing was the outdoor seating sofas in the terrance was quite tattered but they did have other tablets and chairs which were fine to use.
Respuesta del Departamento de Calidad

Dear Jack,

thank you for sharing your experience with us. We´re delighted to hear that you enjoyed our apartment, its high ceilings, and convenient location, both on foot and by taxi. We´re glad you found the apartment clean and appreciated our communication. Your feedback about the outdoor seating sofas on the terrace is noted, and we´ll make sure to address it promptly. We´re pleased that you still found the terrace to be a great bonus and that you were able to enjoy it. We hope to welcome you back in the future for another pleasant stay.

jean-baptiste grillet10
ABR 2024
Apartment well located and comfortable, 10 minutes walk from the historic center and monuments, nice terrace. Very well equipped, with little extras like dishwasher tablets, a little oil, vinegar, sugar salt, coffee to start the stay. Shops very close.
Washtowels would be a plus to wipe the dishes and a pod for the washing machine
Respuesta del Departamento de Calidad

Dear Jean,

Thank you for taking the time to share your review. We´re delighted to hear that you enjoyed the convenient location of our apartment, its comfort, and the amenities provided, including the thoughtful extras to start your stay comfortably. We strive to make our guests feel at home and are pleased that you found everything to your satisfaction.

Your suggestion regarding wash towels and a pod for the washing machine is noted. We value your feedback as it helps us understand how we can further enhance our guests´ experience. Rest assured, we´ll consider these suggestions for future improvements.

We appreciate your stay with us and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Quality Department.

Luisella Perulli10
MAR 2024
Posizione ottima, appartamento confortevole e attrezzato, grande facilità check in e check out
Respuesta del Departamento de Calidad

Dear Luisella,


Thank you for your kind words. We´re delighted to hear that you found our apartment comfortable and well-equipped, and that the check-in and check-out process was convenient for you. We strive to ensure a seamless experience for our guests, and we´re thrilled that you had a positive stay with us. We look forward to welcoming you back in the future.


Quality Department.

Nicole Heizmann4
MAR 2024
Unfortunately very disappointing! We had opted for this accommodation especially as it was supposed to have a bedroom and an extra living room with a sofa bed. This was also seen in the photos. When we arrived it was just a room with an unfinished sofa bed in the middle of the room. The accommodation said that there was only this room and we should actually make the bed ourselves! An outrage for this price... Another reason for this accommodation was the beautiful roof terrace, according to the photos. But this was not in fact usable, as it was completely neglected and destroyed. Also outside the hallway and outside the apartment door were dirty laundry bags throughout the stay and it was dirty. Rude for this price.
Respuesta del Departamento de Calidad

Dear Nicole,

We sincerely apologize for the disappointment you experienced during your stay. We would like to clarify that on Booking.com, apartments in the same building are grouped together, each with distinct characteristics and layouts. We do encourage guests to verify that they are selecting the desired apartment to avoid any misunderstanding. Additionally, our reservations team sends a confirmation email to all guests with detailed information about the chosen apartment to ensure accuracy.

Regarding the terrace, we regret any inconvenience caused. Inclement weather may have contributed to its condition, we apologise again. We would have appreciated being informed about the both inconveniences that you mention during your stay so that we could have provided a prompt solution and made your stay as pleasant as possible. Your feedback is invaluable, and we will take immediate steps to rectify the situations you´ve highlighted.

We deeply regret that your experience fell short of expectations. Please accept our apologies, and we hope to have the opportunity to restore your faith in our accommodations in the future.

Quality Department.

Chris Oyston10
MAR 2024
lovely place and location
Respuesta del Departamento de Calidad

Dear Chris,

We are grateful for your positive review highlighting our lovely apartment and it´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Francisco Corro10
MAR 2024
No ha dejado ningún comentario.

Francisco Corro10
MAR 2024
Todo
Nada
Respuesta del Departamento de Calidad

Estimado Francisco:

Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.

Departamento de Calidad.

Steven Bakker9
MAR 2024
No ha dejado ningún comentario.

Ilana Kochetkova10
MAR 2024
Beautiful room, very clean and cosy. Amazing locations very close to city centre. Nice terrace with a beautiful view of the city
Respuesta del Departamento de Calidad

Dear Ilana,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Quality Department.

Diana Van brakel9
MAR 2024
No ha dejado ningún comentario.

JUAN JIMÉNEZ8
MAR 2024
No ha dejado ningún comentario.

Dafe Ojaide10
MAR 2024
No ha dejado ningún comentario.

Rocio Maza Salvador9
FEB 2024
La cama, era cómoda pero estaba el colchón por un lado bastante más cedido que otro
Respuesta del Departamento de Calidad

Estimada Rocio,
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro apartamento. Nos complace saber que encontró la cama cómoda, pero lamentamos cualquier inconveniente que haya experimentado con el colchón.

Es importante para nosotros garantizar la comodidad de nuestros huéspedes, por lo que revisaremos de inmediato el estado del colchón para asegurarnos de que esté en óptimas condiciones para futuros huéspedes. Apreciamos su retroalimentación, ya que nos ayuda a mejorar continuamente nuestros servicios.

Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y ofrecerle una experiencia aún mejor.

Atentamente,
Departamento de Calidad

Eliska Kersnic Zmavc8
FEB 2024
Great location, with all the sights in walking distance. Very pleasant apartment with all the amenities and a lovely terrace.
Beds could use a little update.
Respuesta del Departamento de Calidad

Dear Eliska,
Thank you for sharing your positive feedback about your recent stay with us. We´re delighted to hear that you enjoyed our great location, close to all the sights, and that you found our apartment pleasant with its amenities and lovely terrace.

We appreciate your suggestion regarding updating the beds. Providing a comfortable stay is our priority, and we will certainly take your feedback into consideration for future improvements.

We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

Warm regards,
Quality Department

Rozana Gomes10
DIC 2023
A estadia foi tranquila e as informações passadas com precisão e sem estresse. Eles formam uma equipe que dá apoio e suporte com pró atividade.
Respuesta del Departamento de Calidad

Dear Rozana,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Kind regards,
Quality Department

David Harvey10
NOV 2023
No ha dejado ningún comentario.

katrien gielis9
NOV 2023
It´s great. I´ll be back.
Apartment was very well equipped. Lovely apartment where the afternoon sun. Roll-up. Host answered questions very quickly. All very neat. Comfortable shower. Bottle Water was ready, small packs of olive oil, salt, sugar. Walking distance from center. Supermarket nearby.
Respuesta del Departamento de Calidad

Dear Katrien. Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Quality Department.

Julie Somerville10
OCT 2023
Everything.. perfect!
Everything was great
Respuesta del Departamento de Calidad

Dear Julie,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Svetoslava NIKOLAEVA9
OCT 2023
No ha dejado ningún comentario.

Lulu Clark10
OCT 2023
We had an absolutely wonderful stay at this property. The location was brilliant and everywhere was a very easy walk from the apartment. The room/living area was really lovely and worked very well for two people. The terrace was so great, however the outside furniture is looking a bit tired and broken so it would be brilliant to get those sorted for next summer. Apart from that a perfect stay and also amazing communication! Thank you!
Respuesta del Departamento de Calidad

Dear Lulu,
Thank you for sharing such a wonderfully positive review. Your feedback is like a ray of sunshine for us. It was a pleasure to host you at Recaredo Terrace XII in Seville. Your enjoyment of your stay and your kind words mean a lot to us. We can´t wait to welcome you back for another fantastic experience. Your satisfaction is our utmost priority, and we´re grateful for your trust in us.
Kind regards,
Quality Department

Tejan Pillai10
OCT 2023
Esther’s place was really cozy and the balcony was a great spot to sit out with the views of the magnificent tower of Giralda. It was a perfectly situated neighbourhood with everything within walking distance and a lot of restaurants right under the apartment. Would love to visit again.
Respuesta del Departamento de Calidad

Dear Tejan,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Jas Gill10
OCT 2023
Had such a wonderful stay at this apartment. The location is about a 15-20 mins walk from many of the notable areas in Spain and 15 mins from the Santa Justa train station. The apartment was very clean and offered us plenty of space for our week long stay in Seville. Thank you again!
Respuesta del Departamento de Calidad

Dear Jas,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards,
Quality Department

Claudia Judith Arias9
SEP 2023
Excelente
Ubicación, tranquilidad, comodidad., céntrico, la terraza.
Respuesta del Departamento de Calidad

Estimada Claudia Judith,
Le agradecemos sinceramente por tomarse el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos llena de alegría saber que hemos cumplido con sus expectativas. Esperamos seguir siendo su elección en futuras visitas.
Saludos cordiales,

Departamento de Calidad

Noémie Chicot7
AGO 2023
Appartement beau, propre bien situé!
L entrée dans les lieux un peu difficile. Beaucoup de communication or ce n est pas facile en voyage ( regarder son téléphone tout le temps). On nous avait annoncé une réduction du parking et ça n a pas été le cas. Personne ne nous a aidé pour la réclamer.
Respuesta del Departamento de Calidad

Dear Noemie,
We apologize for the inconvenience you experienced during your stay at the apartment. We understand that difficulties with entry and communication can be frustrating, especially while traveling. We value your feedback and will work to improve the check-in process and communication channels for our guests.

Regarding the parking discount, We apologize for the miscommunication and the inconvenience it caused. We aim to provide accurate information and assistance to our guests, and it seems there was a lapse in our service. Your feedback highlights an area where we can enhance our customer service to ensure a more seamless experience for our guests in the future.

Thank you for bringing these issues to our attention, and we appreciate your understanding as we strive to make necessary improvements based on your feedback.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Ricardo Aleixandre10
AGO 2023
Proaktive Kommunikation vor dem Check In bis zum Check Out. Sogar 2 liter kostenloses Wasser im Kühlschrank, macht nicht jeder 😃. Saubere Liegenschaft und die Terrasse spektakulär. Für ein Penthouse eher einfache Ausstattung, aber sonst sehr zutreffend.
Respuesta del Departamento de Calidad

Dear Ricardo,
We´re genuinely appreciative of your positive review. Your feedback fuels our passion for delivering exceptional experiences. Your satisfaction is what drives us to continuously improve and exceed expectations. If there´s ever a chance to host you again in the future, please know that we´re here to ensure another memorable stay. Thank you for being a part of our journey and for your kind words.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Alex Escudero10
JUL 2023
Friendly communicative host for low price and view of the centre of Seville. pristine flat with all modcons (dishwasher and washing machine - both with tablets), there was shower gel and shampoo also, the cleaner came in half way during the week to provide clean linen and clean up everywhere. The balcony was very nice with great views, a little bit open onto the next balcony but I think this would be ok when the trees grow a bit more! The bed was very comfortable too.
Respuesta del Departamento de Calidad

Dear Alex,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Jim Franssens10
MAY 2023
Mooi en nieuw appartement met geweldig terras om ´s avonds nog even te verpozen. Alles aanwezig wat nodig is voor city trip. Koffie, olie, wijnazijn, Rituals wasgel & shampoo, zelfs wasmachine met waspods en strijkijzer e.d. Belangrijkste bezienswaardigheden op 20 min. wandelafstand. Net ernaast Bar Palomo voor lekker ontbijt.
Respuesta del Departamento de Calidad

Dear Jim, thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Stefanie Beckmann10
MAY 2023
Thank you very much for the pleasant stay in Sevilla! Very nice, clean and luminous apartment with a beautiful view!
Respuesta del Departamento de Calidad

Dear Stefanie. Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.

Curtis Bauer6
MAY 2023
The space is good for those who want to be out and about in the city of Seville: the location is close to attractions and the apartment is spacious and with the blinds down it stays cool during the hottest times of the day.
Respuesta del Departamento de Calidad

Dear Curtis,
Thank you for choosing our apartment for your recent stay. We are delighted that you enjoyed our central location. We take great pride in providing a convenient and accessible setting for our guests. However, it seems that something during your stay prevented you from rating us a higher score. Your satisfaction means the world to us. Please don´t hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Kate Nicholson10
ABR 2023
Spotlessly clean, modern apartment with a beautiful sunny terrace. It was the perfect base for us to explore Seville within easy walking distance of everything. It was lovely to be on the terrace and hear the buzz of the city but also be able to close the doors and for it to be really quiet inside the flat. Communication was great and really warm and friendly. We stayed for a week and half way through a cleaner came and changed the linens which was a real plus. The building has a lift, the Wi-Fi was strong, the kitchen is fully equipped and we found the bed comfy. Would definitely recommend.
Respuesta del Departamento de Calidad

Dear Kate,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Laila Darouich10
ABR 2023
We enjoyed our stay in Sevilla. The apartment was perfect for a weekend trip. Highly recommended
Respuesta del Departamento de Calidad

Dear Laila,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Rosa Caminero10
ABR 2023
Estancia cómoda, sin ruido, muy cerca del centro. La cocina tiene lavadora y lavavajillas y muchos detalles de la anfitriona. En la terraza hay una gran sombrilla. Para estancias largas es el sitio adecuado. Las persianas son automáticas. Cualquier problema, te lo resuelven enseguida. La próxima vez que vuelva a Sevilla, repito.
Respuesta del Departamento de Calidad

Estimada Rosa:
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Jose L.H. Campos
Director de Calidad

Babette Schultz10
ENE 2023
Great stay, on a 15 min walk from the city centre. Great place to stay while exploring Sevilla!
Respuesta del Departamento de Calidad

Dear Babette,
Thank you for this wonderful review you have shared with us. We could not be happier that you enjoyed your stay with us and that the location of the apartment made it easy to explore the city. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Thomas Paluat8
DIC 2022
Très bien, belle terrasse, à 15 min des principales visites
Respuesta del Departamento de Calidad

Dear Thomas,
Thank you for your review and the remarks on the location. We sincerely hope to receive you again in the near future in Seville.

Jose L.H. Campos
Quality Department Manager

Elo Junca10
DIC 2022
Very happy with our stay in this apartment! a stone´s throw from everything there is to see in Seville. Impeccable accommodation level of cleanliness and equipment.
Respuesta del Departamento de Calidad

Dear Elo,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Jose L.H. Campos
Quality Department Manager

Ana Luísa Rico8
DIC 2022
No ha dejado ningún comentario.

Terri Waters9
SEP 2022
A perfectly good place to stay with easy links to the airport and train station. Well situated to explore the city and the apartment has everything you need for a comfortable stay.
Respuesta del Departamento de Calidad

Dear Terri, thank you very much for your kind feedback. We are glad to know that you enjoyed the comfort we provide and our central location.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Conan Moriarty10
SEP 2022
Fantastic flat - situated within walking distance of most of the tourist attractions in Sevilla!
Respuesta del Departamento de Calidad

Dear Conan, thank you very much for sharing your personal experience in our apartment. We are glad to know that you had a great stay with us and we look forward to welcoming you back for another visit in Seville.

Aija T.
Quality Department

Hunter Robillard10
SEP 2022
Fantastic location, walking distance to everything in Seville. The unit is clean & modern. The outdoor deck was great, we loved having coffee outside each morning. The person who checked us in was friendly and gave us some great recommendations for tapas!
Respuesta del Departamento de Calidad

Dear Hunter, thank you for staying with us. We are delighted to know that we were able to meet your expectations and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Diego Kelen10
AGO 2022
Very clean and modern apartment. Nice location and easy communication with the host. Fast and stable wifi for working. The kitchen has everything you need. The mattress is a bit too soft (but its a personal matter). The outside are is very nice and with great views, although all plants were nearly dead and the furniture dirty. The outside area also lacks privacy with the apartment beside, as the division is low.
Respuesta del Departamento de Calidad

Dear Diego, thank you very much for your feedback. We are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional location. We also appreciate your constructive comments, and we are sorry for any inconveniences.
It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Martine10
JUL 2022
Très bon séjour dans cette appartement très confortable, très propre, très bien équipé et très bien situé pour effectuer la visite de Séville. Nous recommandons fortement cette location. Un grand merci à ESTHER.
Respuesta del Departamento de Calidad

Dear Martine, thank you for choosing our apartment for your holiday and for your positive feedback. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Johanna9
MAY 2022
Nous revenons de notre séjour chez Esther. L’appartement est très propre, décoré avec goût et la terrasse sublime. Cependant dans l’annonce il est indiqué une chambre or c’est un studio. Nous étions avec notre petite fille et cela était très compliqué pour nous de vivre dans la même pièce. Esther nous a donc proposé de changer d’appartement dans la même résidence pour que notre fille puisse avoir une chambre. Esther est disponible, à l’écoute et nous avons beaucoup apprécié le fait qu’elle cherche une solution pour nous. N’hésitez pas à séjourner chez elle !
Respuesta del Departamento de Calidad

Dear Johanna, thank you very much for your kind feedback.
We really appreciate your highlights on the service you received during your stay. We sincerely thank you for informing us immediately, as we were able to intervene so that you could continue enjoying your vacation with us.
Hope to see you in near future again.

Aija T.
Quality Department

Elaine10
MAY 2022
Esther’s apartment is lovely, and just as pictured on the listing. We were very happy with the big terrace, walking distance to most of the historic sites in Sevilla, as well as proximity to the train station. We also appreciated that Esther allowed us to keep our luggage in the apartment for 2 hours past checkout time due to a later train.
Respuesta del Departamento de Calidad

Dear Elaine, thank you very much for taking the time to share your personal experience in our apartment. We are glad to know that our superior location was a highlight of your stay, in addition to the lovely terrace of the apartment.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Johanne9,7
ABR 2022
Très bel appartement, très bien situé. Accueil en personne très apprécié et très sympathique. Aucun ingrédient de base si vous voulez cuisiner mais il y a les accessoires. Très belle terrasse au soleil. J’y retournerais sans problème

Thomas10
MAR 2022
Appartement très bien, très proche du centre, je conseil.

Rhona9,3
MAR 2022
Fresh, bright clean apartment. Great terrace. Road busy and noisy but not heard when inside.

Aidan9,7
MAR 2022
Great stay, host very helpful, will recommend to everyone who’s visiting Seville

Alison10
MAR 2022
A beautiful apartment in an excellent location. The apartment was well equipped and has everything you could need. Check in and out worked really well. Very good location for seeing all of Seville

Friedrich10
DIC 2021
Perfect place for our visit to Sevilla. Communication was excellent and the apartment was really nice!

Michael10
NOV 2021
Excellent spot. As advertised and well operated

Laura10
NOV 2021
Todo genial/ tal y como en las fotos. Todas las comodidades y buena comunicación. Excelente ubicación

Matthieu9,3
NOV 2021
Emplacement parfait, logement impeccable, terrasse géniale !

Brian10
OCT 2021
Great home base for a trip to Seville. Not a long walk to the train station (15 min or so) and you will be able to see some of the city on your way to the old town, river, and other areas. Check-in process was prompt and easy. The kitchen was well-equipped and seemed new. Overall a nice studio.

Malika10
OCT 2021
Beautiful apartment, central. Great spacious balcony - terrace. Very friendly welcoming staff. We loved it!
Respuesta del Departamento de Calidad

Thank you very much for your positive review, it has been a pleasure for us to read and we look forward to serving you again soon.

Aija Teilane
Quality Department

Anko10
AGO 2021
Hôte très agréable, logement conforme à la description.

Lea Gilles9,7
AGO 2021
Appartement propre et moderne. rien a dire, super

Anko Jarry9,7
AGO 2021
Hôte très agréable, logement conforme à la description.

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