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Appartement
Mateos Gago Terrace III

Séville · Santa Cruz

9,6 (117 évaluations)   ·  Voir sur la carte


1-5
Voyageurs

2
Chambres

2
Salles de bain

100 m2
Surface

À propos du logement

Ce magnifique appartement de première qualité décoré avec goût est une option magnifique pour profiter de la ville de Séville dans toute sa splendeur. Un duplex spacieux avec terrasse privée, moderne mais confortable, distribué sur deux niveaux.

Au premier étage, qui est accessible depuis le hall, il ya un salon accueillant avec salle à manger et de grandes fenêtres qui lui donnent de la luminosité. Sur le même niveau, il ya la première des deux chambres à coucher, avec lit queen-160x200cm- et salle de bains avec douche de pluie. L’autre chambre a deux lits simples et un bureau / bureau avec un beau bureau vintage. La deuxième salle de bains, avec salle de bain avec douche incorporée, est indépendante et avec accès par le couloir. Pour sa part, la cuisine, moderne et avec des premières marques de mobilier et d’électroménagers, est entièrement équipée et dispose aussi d’un bar pour le petit déjeuner.

Au deuxième étage il ya un deuxième salon avec accès direct à une terrasse confortable parfaitement équipée et donnant sur La Giralda, idéal pour se détendre et profiter d’une soirée magnifique. Ce salon dispose d’un canapé-lit simple.

Son emplacement est un autre avantage de rester dans cette propriété. À la rue Angeles avec la rue Mateos Gago, à quelques mètres de la cathédrale et de la Giralda; Une des zones les plus caractéristiques du centre-ville, pleine de vie et animée tout au long de l’année, qui vous permettra également de visiter les principaux points d’intérêt touristique à pied.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 2e Étage
Ascenseur Disponible
Canapé-lit Une place
WiFi Gratuite
Cafetière Capsules
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VFT/SE/00882


>
La réservation de chaque hébergement Genteel Home inclut l’offre d’expériences ou d’activités supplémentaires pour améliorer votre expérience, qui sont gérées par des fournisseurs externes, qui vous informeront par e-mail ou WhatsApp, et vous pouvez les contracter ou les refuser. Pour plus d’informations sur la gestion des expériences et des activités supplémentaires des hébergements, veuillez consulter notre politique de confidentialité sur notre site officiel.
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Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,6 (117 Évaluations)

Emplacement
9,8
Qualite
9,4
Nettoyage
9,7
Personnel
9,6
Équipements
9,8
Recommandable
9,7

Votre avis nous intéresse


Avis de nos clients

Jessica Alcoy10
JANV. 2024
El apartamento moderno, acogedor, con todas las comodidades. La ubicación excelente con todo a un paso. Repetiremos
Réponse du service qualité

Estimada Jessica,
Agradecemos profundamente sus elogios sobre nuestro apartamento. Nos complace saber que disfrutó de su estancia y esperamos volver a recibirlo en un futuro cercano.
Saludos cordiales,
Departamento de Calidad

Lee Keating10
JANV. 2024
We stayed for 3 nights and were absolutely delighted with our choice. The apartment is very & comfortable. The bedding quality was good and we both slept very well. The apartment is in a side street off the main thoroughfare but was quiet. The terrace upstairs was an added bonus with a great view of La Giralda. It´s on the 2nd floor but there is a lift and the vestibule is really nice too. I would definitely recommend this apartment and many thanks to everyone who was involved with check in, info and general enquiries. Thank you so much for a really wonderful stay.
Réponse du service qualité

Dear Lee,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Kind regards,
Quality Department

Luis Rodolfo Solar10
JANV. 2024
Es precioso. El personal fue más que amable excelente
Es un hermoso piso, acogedor. Y todo funciona de maravilla
Réponse du service qualité

Estimado Luis Rodolfo,
Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle.
Saludos cordiales,
Departamento de Calidad

Ruth Hyllen10
DÉC. 2023
Fantastic apartment in very central location in Seville.
Réponse du service qualité

Dear Ruth,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Greta Campanale10
NOV. 2023
Location is superb and in the heart of everything we wished to experience during our short trip to Sevilla. Apartment fit our family of five very comfortably. Fantastic!
Réponse du service qualité

Dear Greta,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,
Quality Department

Erik Kushto10
NOV. 2023
Good location for a lot of the top tourist attractions within just a few minutes walk. The flat is clean and has everything you need. Close to bars and restaurants (some of the noise from these locations do carry into the flat if you are an early to bed type person). The best part was the management company - Genteel Home was so responsive for questions before and during the trip and had information regarding anything you wanted to know available in the flat. Would definitly choose this flat again
Réponse du service qualité

Dear Emily,
We´re extremely grateful for your detailed review and particularly for your kind words about our devoted staff. It brings us great joy to know that our team´s efforts have been appreciated and positively impacted your stay. Your generous feedback inspires and encourages us to continuously strive for excellence in our services. We look forward to having the opportunity to serve you again in the future.
Kind regards,
Quality Department

Margaret Kadin10
NOV. 2023
Our family (including 2 young children) enjoyed 11 lovely days in the apartment. It is very well located in a newly renovated building - great elevator and beautiful entry. The terrace was wonderful to enjoy throughout the day. The host was very responsive for an easy checkin and for any questions that came up throughout our stay. As a note, the streets are too narrow for cars in much of this area so you will need to walk your luggage to the apartment from the drop off points. This is not unique to this apartment and the immediate area is gorgeous and full of restaurants.
Réponse du service qualité

Dear Margaret,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department

Guillaume Hingant10
OCT. 2023
Un logement exceptionnel et situé à 50m de la Cathedrale, de l´Alcazar et de la Giralda. Parfait ! Les prestations dans l´appartement sont excellentes
Réponse du service qualité

Dear Guillaume, Thank you for your glowing feedback. We´re thrilled to hear that you found our accommodation exceptional, especially its prime location just 50 meters from the Cathedral, Alcazar, and Giralda. We´re delighted that the amenities in the apartment met your expectations. We look forward to hosting you again in the future.

Quality Department

Jeanette Smith10
OCT. 2023
Brilliant location Quiet Well equipped
Réponse du service qualité

Dear Jeanette,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department

Augusto Peron9
OCT. 2023
I already miss the apartment. Really good apartment, great facilities, amazing terrace and location.
Customer service was great. Every time we needed, we reached them in Whatsapp and problems solved. Thanks for the support! We were welcomed by the a friendly mate called Victor. Great reception too. Location is the best you can get in Sevilla. It was very very hot outside, nearly 35degrees, but with the central AC we were more than happy when inside. Beds were very good too. The terrace is lovely and you get a good view to La Giralda. Certainly I´ll be back and recommend the place. Thanks for everything.
Only thing that can be improved is the wifi, both reach and speed. It worked for a holiday trip, but if we were working from there it would be difficult.
Réponse du service qualité

Dear Augusto,
We´re thrilled to hear you had a great experience with our customer service and that we were able to assist you promptly via WhatsApp. Thank you for your kind words about Victor´s friendly welcome and the overall location, central AC, comfortable beds, and lovely terrace with a view of La Giralda. We sincerely appreciate your intention to return and recommend our place.

We take note of your feedback about the Wi-Fi. While it sufficed for your holiday trip, we acknowledge there´s room for improvement in terms of reach and speed, especially for those needing to work from the apartment. We´ll review this issue to enhance the experience for our guests.

Thank you for sharing your positive impressions, and we look forward to your next visit.

Best regards,
Quality Department

Qiaolin Chen10
OCT. 2023
房子位置很好,离塞维利亚王宫(400米左右)及大教堂(200米左右)均很近,步行几分钟可达,且附近饭店很多。公寓装修较新,卫生整洁,一家3口入住空间够大。
Réponse du service qualité

Dear Qiaolin,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department

Edgar Ramos10
SEPT. 2023
Gran estancia y excelente opción para quedarse en Sevilla. Vale cada peso!
Réponse du service qualité

Estimado Edgar,
Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Saludos cordiales,

Departamento de Calidad

Raphael Sicilia9
AOÛT 2023
We were welcomed immediately at the apartment and given a tour, area information map and restaurant recommendations. The apartment has central air conditioning throughout and every amenity you could ask for. The rooftop deck is very nice. It was larger than the pictures indicated and we had a very comfortable stay overall. The area is fantastic, close to shops, bars, cathedral and alcazar.
There was some noise until just after midnight from the neighbouring bars.
Réponse du service qualité

Dear Raphael,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.

Quality Department Manager

Faouzi Amrouche8
AOÛT 2023
Good overall experience
Good location, great modern flat, accomodating personnel.
The internet was bad, and the sofa was terrible, extremely uncomfortable.
Réponse du service qualité

Dear Faouzi,
We appreciate your comment about your stay in our apartment. We are very sorry for any issues or inconvenience you experienced during your stay. Your constructive criticism is extremely valuable to us, and we will use it to improve our services. We hope you will give us another opportunity to serve you and provide you with a much more enjoyable and problem-free experience.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Jane Pope10
JUIL. 2023
Esther’s place was located a mere 2 minutes from the cathedral and the royal palace. It was surrounded by a range of great restaurants that were reasonably priced. Salva gave us great recommendations for top tourist attractions when we arrived which we thoroughly appreciated. The apartment was well stocked with everything we needed on holiday. The balcony was the perfect breakfast and evening drink location with a view of the cathedral spire. We had a fabulous stay and highly recommend it to other travellers.
Réponse du service qualité

Dear Jane,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Antony Chamberland10
JUIL. 2023
Please, think about giving two keys.
Réponse du service qualité

Dear Antony,
We are very sorry for any issues or inconvenience you experienced during your stay. Your constructive criticism is extremely valuable to us, and we will use it to improve our services. We hope you will give us another opportunity to serve you and provide you with a much more enjoyable and problem-free experience.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Ermelinda Auteri10
JUIL. 2023
Tutto perfetto! posizione centralissima vicino ai luoghi di interesse L´ appartamento fantastico: pulito, accogliente, nuovo e arredato con gusto. Affacciandosi dal terrazzo sembrava quasi di toccare la giralda e la cattedrale a 2 passi, è proprio tutto a portata di mano Lo staff insuperabile da 10 e lode, l´attenzione mostrata verso il cliente è stata massima Spero di ritornare e scegliere ancora Genteel Home Santa Cruz
Non c´è nulla che non mi è piaciuto
Réponse du service qualité

Dear Ermelinda,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Jonathan Parent9
JUIN 2023
Fantastic location - walking distance to all main attractions. Super responsive host. Could not ask for more
Nothing
Réponse du service qualité

Dear Jonathan,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.



Jose L.H. Campos
Quality Department Manager

Marilou Croteau10
JUIN 2023
Très Beau logement, grand et air climatisé qui fonctionne bien, deux salles de bain ce qui était très utile. Nous avons beaucoup aimé. :) Nous avons apprécié la personne contacte nous donne beaucoup de suggestions sur des restaurants des environs
Réponse du service qualité

Dear Marilou,
Thank you for your kind words. We´re delighted to hear that you enjoyed your stay in our apartment. We´re glad that you found the air conditioning and two bathrooms convenient, and we appreciate your positive feedback about our recommendations. It was a pleasure having you as our guests, and we hope to welcome you back in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Ioannes tzioras10
JUIN 2023
Locatie en 2 badkamers met goede douche en goede keuken.
Réponse du service qualité

Dear Jianis, It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Jose L.H. Campos
Quality Department Manager

Ronald Hapke10
JUIN 2023
We have stayed in many properties over the years, and in all honesty, I cannot think of a property that we enjoyed more than this one. The location was excellent, with a wide variety of restaurants right outside of the door. The cathedral is about a three minute walk away, and again overall the location was fantastic. Instructions were very clear, for instance, regarding places in which to park. The quality of the beds/bedding, the kitchen supplies, the common rooms, the absolute cleanliness of the apartment, having an elevator, excellent air conditioning, and overall beautiful decor of the place, not to mention the outside porch, made this definitely a top-notch stay. Check-in was a breeze, and communication with the property manager was excellent. There were absolutely no negatives concerning this flat. Very very highly recommended.
Réponse du service qualité

Dear Ronald.
Thank you so much for your glowing review! We´re thrilled to hear that your stay at our property was such a positive and memorable experience. We strive to provide excellent amenities, cleanliness, and clear instructions to ensure our guests have a top-notch stay. We appreciate your high recommendation and hope to have the pleasure of hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Andrew Clifford10
MAI 2023
Great place to stay perfect location Esther was very helpful Near all the main attractions Would definitely stay again
Réponse du service qualité

Dear Mr Cliffor, Thank you very much for sharing this great review of your recent staying with us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards. Jose L.H. Campos Quality Department Manager

Sandra Hodson10
MAI 2023
Lovely apartment, right in centre, would definitely recommend great stay 👍
Réponse du service qualité

Dear Sandra,
Thank you so much for your heartening review. We´re delighted you enjoyed the apartment´s location and your stay. We appreciate your recommendation, and sincerely hope to welcome you back for another great experience.

Jose L.H. Campos
Quality Department Manager

Kath Davies10
MAI 2023
Great stay, apartment very comfortable, near to all attractions and lots of bars and restaurants but really quiet inside the building. Weather hot so good air conditioning was very welcome.
Réponse du service qualité

Dear Kath,
We wanted to take this opportunity to thank you sincerely for selecting our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.

Jose L.H. Campos
Quality Department Manager

José luis Ayala Rojano9
AVR. 2023
EXPERIENCIA REPETIBLE
la ubicación es mejor imposible..las vistas de la terraza y aunque esté en pleno Vasco histórico, no se oye NADA el jaleo de fuera de todas las terrazas que hay alrededor..la chica que nos recibió, Celia, un encanto..la agencia estuvo pendiente de todo en todo momento..
Le ponemos un 9 simplemente por el hecho de que la cerradura de la puerta no echaba la llave; parece una tontería pero al fin y al cabo es un apartamento turístico y en los tiempos que corren para ellos(tema candente) sería una “peguilla” solucionable..
Réponse du service qualité

Estimado Jose Luis:
Agradecemos sinceramente sus amables palabras y estamos encantados de saber que disfrutó de su estancia en nuestro apartamento. Nos complace saber que la ubicación, las vistas y la atención de nuestro personal fueron de su agrado.

Sin embargo, lamentamos profundamente los inconvenientes ocasionados por la cerradura de la puerta. Nos disculpamos por cualquier molestia que esto pueda haber causado y le aseguramos que estamos trabajando para solucionar este problema de manera inmediata.

Le agradecemos de nuevo por elegir nuestro apartamento y por tomarse el tiempo de compartir sus comentarios con nosotros. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Anthony Fletcher10
AVR. 2023
Fantastic apartment.
The apartment is amazing, it’s spacious, very clean, with tasteful decor and has everything you’d need. It’s location couldn’t be better for a stay in this wonderful city. The staff are very helpful with tips for sightseeing, restaurants and bars.
Réponse du service qualité

Dear Anthony,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Julie Johnston10
AVR. 2023
Excellent location and also very quiet with the windows closed. We had an excellent stay!
Réponse du service qualité

Dear Julie,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Gwen Safa8
AVR. 2023
Esther was a great host. The flat was very practical, clean, modern and well located. Really appreciated the quietness of the bedrooms despite the flat being located in the center of Sevilla. Great place!
Réponse du service qualité

Dear Gwen,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Oleg Beda8
AVR. 2023
Can’t beat the location good stay
Great location
Hard to find bit noisy outside next to the bar cigarette smoke comes inside the house
Réponse du service qualité

Dear Oleg,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Phil Loranger10
MARS 2023
Great place, great hosts, great location. A perfect stay!
Réponse du service qualité

Dear Phil,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

VICENTE GOMEZ SORIANO9
MARS 2023
Estupenda ubicación y apartamento con todos los servicios.
Ubicación y apartamento moderno con todos los servicios
No poder cerrar con llave la puerta de entrada al apartamento.
Réponse du service qualité

Estimado Vicente:
Le damos las gracias por hacernos llegar su opinión, que ha servido de ayuda para conocer los puntos en los que todavía podemos mejorar la experiencia de los que vienen a visitarnos y realmente esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.

Jose L.H. Campos
Director de Calidad

Jean Pappers10
FÉVR. 2023
Prachtig appartement met alle faciliteiten. Heerlijke bedden en goede ligging.
Réponse du service qualité

Dear Jean,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Natalie Coitino10
FÉVR. 2023
Perfect location, no noise in apartment, lovely place
Réponse du service qualité

Dear Natalie,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Jose L.H. Campos
Quality Department Manager

Nicola Kaye10
FÉVR. 2023
A wonderful apartment in the heart of Seville
Beautiful apartment in a great location. Beautiful decor, well equipped and comfortable beds. A sunny roof terrace too! We really loved our stay here and would highly recommend to others. The staff were incredibly helpful and very responsive.
Réponse du service qualité

Dear Nicola,
It is a pleasure for us to read how much you enjoyed the apartment and our hospitality. Thank you for the recommendation. We will be delighted to welcome you on your next trip to Seville.

Jose L.H. Campos
Quality Department Manager

Olivia Bull10
FÉVR. 2023
Évaluation sans commentaire.

Geoffrey Davey9
FÉVR. 2023
Good quality accommodation, well equipped and a great location.
very central to the major sites
Réponse du service qualité

Dear Geoffrey,
It is our pleasure to read that there are no complaints about your stay. At Genteel Home we strive to deliver quality experiences and it is our pleasure to know that we succeded in your case. We look forward to your next stay.

Jose L.H. Campos
Quality Department Manager

Alex Souvandy10
JANV. 2023
Esther place was enjoyable, really centric, most of the must see activities are near by. Apartment is very clean and neat, the terrace upstairs is great to have a morning coffee or late glass of wine. Host is very active and helpful Thank you
Réponse du service qualité

Dear Alex,
We are delighted to read how much you have enjoyed your time at our the apartment. We appreciate the the remarks on the cleanliness and the attention received and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

flavia gallini10
JANV. 2023
Appartamento spazioso, pulito, fornito di tutto. Impagabile la vista della torre della Giralda. Ad un passo dai principali monumenti.
Réponse du service qualité

Dear Flavia,
We are very happy to read how much you enjoyed the apartment and the convenient location in central Seville to visit all the main monuments.
We truly look forward to receiving you again in the near future.

Jose L.H. Campos
Director de Calidad

Yamini Madigeri10
JANV. 2023
Genteel homes was exactly the type of apartment our group of 4 girls was looking for. Location is just absolutely the best, you can literally not go anywhere else in Seville and still have a fantastic trip. All the must-see places are right around as are excellent bars with great tapas. The welcome experience, Teresa, her availability for a couple of our issues and her recommendations were top notch. The home itself, is completely equipped, every room is well put together. Thank you very much, highly recommend.
A few kitchen conveniences like a dryer for clothes and perhaps a bread toaster would have been amazing.
Réponse du service qualité

Dear Yamini,
We read with great joy this great review about your stay in our Mateor Gago Terrace III apartment. We are delighted to know that the house was just perfect for your needs.
Thank you for the remarks on the surroundings, as well as for your kind words towards Teresa. We will make sure to pass them on to her.
It has been a pleasure to host you and we look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Elise Thomsen10
JANV. 2023
Dejlig central og rolig lejlighed
Placering af lejligheden og tagterassen, de to badeværelser
hovedpuderne var lidt hårde
Réponse du service qualité

Dear Elise,
We read with joy your review about your stay. We are very happy to know how much you have enjoyed the apartment and the benefits of its central location. Thank you again for having stayed with us, we look forward to receiving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Gianluca Marotta10
JANV. 2023
Posizione perfetta nel cuore del centro storico.
Bellissimo appartamento su due livelli con terrazza privata e vista sulla cattedrale di Siviglia. Posizione perfetta nel cuore del centro storico. Ottimo rapporto qualità prezzo.
Réponse du service qualité

Dear Gianluca,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Diego Macia ciller10
JANV. 2023
Évaluation sans commentaire.

Irene Martinez10
JANV. 2023
Todo fantástico. El apartamento es tal como aparece en las fotos. La comunicación con la anfitriona fue muy fluida y nos prestó muchas facilidades. Lo recomendaría.
Réponse du service qualité

Estimada Irene:
Ante todo agradecerle por habernos elegido para su estancia en Sevilla y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.

Jose L.H. Campos
Director de Calidad

francisco martinez-lozano martinez10
DÉC. 2022
Ubicación muy céntrica, apartamento amplio y perfectamente equipado

Rebecca Jabarov9,6
NOV. 2022
Évaluation sans commentaire.

Patrick Pahud9,6
OCT. 2022
Évaluation sans commentaire.

Ee Ann Chia7,5
OCT. 2022
Évaluation sans commentaire.

Lena Z10
OCT. 2022
This apartment worked really well for my husband and I.
Great stay in a convenient location!
Walking distance to everything. Apartment is very clean and had all the necessities.
Easy check in/check out.
Réponse du service qualité

Dear Lena, thank you very much for making us your choice accommodation and for taking the time to leave your valuable feedback. We appreciate your highlights on our prime location and our services.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Leighanne10
OCT. 2022
Fabulous stay!
location was fantastic. nice and clean with comfortable beds and all you could need for a great stay. the terrace was an added bonus!
Réponse du service qualité

Thank you very much for your kind feedback.
We are glad to know that you had the opportunity to enjoy the comfort we provide and you had a great stay in our apartment.
We look forward to seeing you again soon.

Aija T.
Quality Department

olivier10
SEPT. 2022
que du bonheur ❤️
appartement hyper confort, très bien équipé avec une terrasse très agréable pour les petits déjeuners. l appartement est vraiment bien situé, à proximité immédiate des principaux sites à visiter. il est au cœur de la vie animée de Seville tout en étant au calme. l accueil est aussi au top, les principales info sont données en Français, ainsi qu une carte et quelques adresses de restaurants. je recommande vivement
Réponse du service qualité

Dear Olivier, thank you very much for taking the time to leave a review following your stay with us. We are delighted to see that you had a remarkable stay and loved the apartment for its service excellence, location and comfort. It is our pleasure to succeed in exceeding your expectations
We look forward to the pleasure of welcoming you back to our apartments in the near future.

Aija T.
Quality Department

Brian10
SEPT. 2022
very relaxing
Clean, modern, well equipped, spacious and centrally located.
Everything was fine.
Réponse du service qualité

Dear Brian, thank you very much for choosing our apartment. We are delighted that you had a relaxing stay in our apartment and enjoyed its unbeatable location.
We look forward to welcoming you back for another visit in Seville.

Aija T.
Quality Department

MARIANNE10
SEPT. 2022
luxe et confort au cœur de la vieille ville
l emplacement au cœur de la vielle ville en restant parfaitement calme
Réponse du service qualité

Dear Marianne, thank you very much for your kind feedback. We are gald to know that you had a comfortable stay with us in our unbeatable location.
We look forward to the pleasure of welcoming you back to our apartments in the near future.

Aija T.
Quality Department

Scott Stransky10
SEPT. 2022
Esther’s place is phenomenal. It’s beautifully appointed, comfortable, and would be impossible to find a better location. Literally steps from great restaurants and just minutes from Sevilla’s incredible historical sites. Definitely want to stay again the next time we’re in town.
Réponse du service qualité

Dear Scott, thank you very much for taking the time to leave a review following your stay with us. We are delighted to see that you had a remarkable stay and loved the apartment for its comfort and location. It is our pleasure to succeed in exceeding your expectations.
We look forward to the pleasure of welcoming you back to our apartments in the near future.

Aija T.
Quality Department

ÁLVARO10
AOÛT 2022
Un alojamiento excepcional y José Luis, la persona que nos atendió un profesional excelente.
Réponse du service qualité

Estimado Álvaro, muchas gracias por compartir esta opinión sobre su estancia en nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes. Gracias por valorar nuestro esfuerzo.
Esperamos tener la oportunidad de darle la bienvenida de nuevo en su próxima visita a Sevilla.

Aija T.
Departamento de Calidad

Jeremy8,8
AOÛT 2022
getting to the property with small kids and luggage, not easy!
Réponse du service qualité

Dear Jeremy, thank you very much for choosing our apartment for your stay and for sharing your personal experience.
We are sorry that your arrival was not so smooth, unfortunately our team was not informed that you needed any help. For the future occasion please do not hesitate to contact our team for any additional information you may need to find the closest parking place, the best way to get to the apartment etc. It will be a pleasure to assist you and your family.
We hope we will see you again soon.

Aija T.
Quality Department

Eiron Moeller10
AOÛT 2022
Amazing location
I stayed at this property for 11 days and it was perfect. It’s located in the center of town right by the cathedral. You are close to a variety of bars and restaurants and just a short walk from the shops. The apartment was very clean and the building was quiet. I would have thought that we were the only ones in the building. I highly recommend staying here if visiting Seville.
Réponse du service qualité

Dear Eiron, thank you very much for staying with us. We are delighted to read that we were able to match your expectations and you had a memorable stay.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Hassinam10
AOÛT 2022
L´appartement est magnifique, à proximité de tout. Très luxueux et fonctionnel avec une suite parentale. Nous regrettons de ne pas y être resté plus longtemps
Réponse du service qualité

Dear Hassinam, thank you very much for staying with us and for sharing your positive feedback.
We are delighted to read that we were able to match your expectations and hope to see you again soon.

Aija T.
Quality Department

Chris10
JUIN 2022
Great apartment right in the heart of Seville! Spacious and rooftop balcony was a treat. And communication was top notch!
Réponse du service qualité

Dear Chris, we are delighted to hear that you had a pleasant stay in our apartment.
It was a pleasure to assist you and it would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

MONTSERRAT7,5
JUIN 2022
Évaluation sans commentaire.

Eve9,7
JUIN 2022
Great apartment in the best location of Sevilla!
Réponse du service qualité

Dear Eve, we are thrilled you enjoyed your stay with us. Thank you for making us your accomodation in Seville.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Alan10
MAI 2022
Perfect location, right in the heart of things - but still extremely quiet.
Watch out for some of the restaurants near the Cathedral, especially ORIO, which is a tourist clip joint.
Réponse du service qualité

Dear Alan, thank you very much for choosing our apartment for your stay in Seville and for taking the time to share your personal experience and your constructive comments.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Thorsten9,7
MAI 2022
We had a great time!!!
Réponse du service qualité

Thank you very much for making us your choice accomodation in Seville. We are glad to know you had a memorable stay with us and hope to meet you soon again.

Aija T.
Quality Department

Lila9
AVR. 2022
L´appartement est idéalement situé, tout près de la cathédrale, il est en plein coeur du centre historique. Très propre et assez bien isolé, un bon compromis pour séjourner à Séville.

Claire10
MARS 2022
Great apartment in a wonderful location.

Mana9,7
MARS 2022
Very nice and clean apartment, just like the pictures. Check in was nice and easy. The kitchen is well equipped and the views from the terrace on the floor above are beautiful. The car park is 5-7 mins walk so if you have luggage, please be prepared to walk. I would recommend this apartment to others.

Adam9,7
MARS 2022
Great location right next to the Cathedral and Barrio de Santa Cruz. We had a great stay!

Hans10
MARS 2022
Due to technical issues (power failure) the agency had to assign us a different apartment (on C/Ángeles). Turned out to be even better: Bigger, more central and with 2 roof terraces (instead of 1). Check-in was highly professional (pick-up right outside the pedestrian zone), quick and super friendly (with tons of personal tips)- even though it was Sunday night. Thanks - we´ll be back, soon!
Réponse du service qualité

Dear Hans, thank you very much for taking the time to leave us your review.

We would like to thank you for your understanding regardng the technical prolems occured in your originally booked apartment, and we are glad to hear that you enjoyed your stay in the apartment you were upgraded in.
We also really appreciate your kind words regarding our checkin-process, our team works hard to make our guests feel welcomed and comfortable during the stay.

Hope to have the possibility to meet you soon again.

Aija Teilane
Quality Department

Brent10
FÉVR. 2022
Évaluation sans commentaire.

omar9,2
JANV. 2022
muy satisfecho de sobresaliente
buena ubicación seminuevo cómodo muy cerca de todo se hace todo a pie no hace falta coger transporte y de los puntos que más me gustaron fue que me dejaron la salida del apartamento un par de horas más sin coste alguno y eso se agradece mucho muy contentos y satisfechos.
lo lejano que está el parking esa es la única pega que le puedo poner
Réponse du service qualité

Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su estancia en nuestro apartamento. Su detallada opinión nos ayuda a entender como nuestros huéspedes disfrutan de su estancia con nosotros.

Gracias nuevamente por su visita y críticas constructivas, esperamos volver a tener la oportunidad de servirla en un próximo futuro.

Aija Teilane
Departamento de Calidad

Marcel9
JANV. 2022
Very nice apartment at a very good location in middle of the Centre. Great view from terras.
Réponse du service qualité

Thank you for this positive review regarding your visit. We are delighted to read that we were able to match your holiday expectations and you had a pleasant stay with us.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Benoit9,7
NOV. 2021
Great flat in a great location near the cathedral.

Jorgen9,3
OCT. 2021
A very nice apartment in a very good location. Contact was quick and correct. We had a very nice stay here.

Cat Jardine10
SEPT. 2021
I can’t rate this apartment highly enough. The location, the cleanliness, the facilities, the terrace, the communication…all outstanding. We only had a brief visit as we were meeting family, but will definitely rebook when we come back to Seville another time!
Réponse du service qualité

Dear Cat
Thank you for reviewing your recent stay in our Mateos Gago Terrace apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We wait you the nest time!!!

Catherine Lier Aguiar10
SEPT. 2021
Fantastique
L’emplacement, l’accueil, le confort et la terrasse. L’appartement que nous avions choisi a dû subir des travaux, alors nous avons pu choisir un de leurs appartements se trouvant à côté de la cathédrale… qui était juste magnifique!
Réponse du service qualité

Dear Catherine First and foremost we would like to thank you for the praising review you shared following your recent visit to our GH Mateos Gago III apartment and are delighted to read that we were able to match your expectations. Regards Ana García, Customer Service

Martuka Cerezo10
AOÛT 2021

Andres Nicolas Hidalgo10
OCT. 2019
Muy lindo apartamento excelente ubicacion!!! Muy comodo para 2 martimonios!!!

Olga10
OCT. 2019
Brilliant accommodation in a great location. The apartment was excellent

Alexandra10
OCT. 2019
O apartamento é uma cobertura com 2 quartos amplos. Lindo e agradável para se hospedar com elevador. Tem convênio com 2 estacionamentos que economiza bastante o custo com quem está de carro. A localização é maravilhosa. Ao lado de bares e restaurantes e com uma vista linda da Giralda. Os funcionários são bastante atenciosos e solícitos

francecat10
OCT. 2019
提前进行了多次邮件沟通,询问我们到达时间和方式,告知我们具体地点。一下火车就电话工作人员,到达的时候工作人员已经在公寓等待了。公寓地理位置特别好,距离塞维利亚皇宫和大教堂只有2分钟路程,佛拉明戈博物馆看表演4分钟,都市阳伞15分钟。楼下全是各种饭店,非常热闹。就是距离超市比较远,走路10分钟以上。到公寓后工作人员详细介绍了房间情况,告诉我们如何去超市,超市几点关门,走的时候把钥匙放在屋内关门离开就可以了。楼上是个阁楼和阳台,可以看到大教堂的塔楼,我们还在这里放了无人机。厨房应有尽有,有小盒的油盐糖,有烤箱、洗碗机、洗衣机、微波炉、冰箱,非常方便。
客厅很大,卧室都很小。不知道是这里的习惯原因?住的酒店、公寓都没有抽纸,很不习惯。除了厨房大垃圾桶和厕所小垃圾桶,房间都没有垃圾桶。

frances di Natale10
OCT. 2019
Location only steps away from great restaurants and bars and close to attractions. .

L.9,8
OCT. 2019
Wat een heerlijk huis is dit. Zoveel groter dan verwacht. 2 slaapkamer, 2 badkamers., vheerkijk terras. Volgende keer in Sevilla boek ik weer deze woning.

Anónimo10
OCT. 2019
Fantástico apto repetiré la próxima vez en Sevilla con ustedes sin dudarlo
La terraza con vistas a la Giralda me enamoró ,lo amplio y limpio, y con todo lo necesario a tu disposición, a solo unos pasos de los monumentos de Sevilla totalmente recomendable gracias lola castro

Stephane10
OCT. 2019
Appartement Duplex avec terrasse. Emplacement excellent. Étonnamment calme malgré la proximité des restaurants. Propre, très agréable, terrasse idéale pour les petits déjeuners avec vue sur la Giralda.

Corinne10
OCT. 2019
La situation, la cuisine, les 2 sdb, la terrasse. Très grande cuisine
Très bien place au pied de la Cathédrale et de l Alcazar. Toutes les visites peuvent se faire à pied. Superbe appartement au calme tout en étant dans un quartier très vivant

Gallon10
OCT. 2019
Décoration soignée et emplacement de l appartement au cœur de la vieille ville. Toutes les coloristes à côté ... et la terrasse ravissante, le tout au calme , un ravissement !
Une machine Expresso serait un plus ... s il faut être difficile

Alejandro Esteban9,3
OCT. 2019
La casa es mucho mejor de lo que esperas por las fotos y descripción, y eso que ya llevaba unas expectativas altas. La cocina cuenta con todo lo necesario para el día a día, además de tener productos de limpieza por si hicieran falta. Hay amenities, por lo que a no ser que vayas muchos días no es necesario llevar cosas de casa como jabón, champú o gel en el baño o aceite en la cocina. Para realizar la compra fuimos a un carrefour express que queda a 5 minutos. Los dos salones eran cómodos y acogedores, el salón de la primera planta dispone de televisor con smart tv, lo cual se agradece para poder poner música o alguna película. Las habitaciones muy correctas, quizá mejoraría los colchones de la habitación con camas individuales, aunque los que hay no están mal del todo. Los baños perfectos, todo muy limpio y con lo necesario, aunque el falso techo al ser de lamas cuando abres o cierras la puerta hace bastante ruido. Lo mejor de todo es la terraza del piso superior, con vistas a la giralda y en la que poder disfrutar de comidas o cenas. Volveré a reservar este alojamiento cuando vuelva a Sevilla.
La terraza tendría que haber estado más limpia, tanto la mesa como las sillas necesitaron una buena limpieza para poder hacer uso de ellas.
Réponse du service qualité

Estimado Alejandro, gracias por su amable comentario. Nos alegra mucho saber que el apartamento ha cumplido con sus expectativas y que han disfrutado de su estancia con nosotros. Igualmente le agradecemos sus sugerencias para mejorar y las tendremos muy en cuenta, esforzándonos por mejorar en dichos aspectos. Ha sido un placer haberles alojado. Saludos

Fátima Roca - Responsable Dpto. de Calidad

Nadine10
OCT. 2019
Superbe ville
+ L’arrivée à Séville Le bus
- Le petit temps d’attente avant de récupérer les clés

Stephen9,3
OCT. 2019
Great location. Beautiful and comfortable apartment in the heart of the Santa Cruz district. Arriving with a car it was a little complicated to find and meeting the agent to let us in was also a bit complicated, perhaps unnecessarily so. Our apartment was off Calle Matteos Gago but there is another Calle Matteos in the city which is not near and the agent did not know this. Naturally we went to the wrong one and that made it more complicated to find the correct one. Hopefully they now know about this other street named Calle Matteos.
Réponse du service qualité

Dear Stephen, thanks for your comment. We are glad to know that you liked the apartment in all aspects. On the other hand, we apologize for the confusion about the address of the apartment. Indeed, your apartment is located, as indicated in the name of the property and as it appears in the address on your reservation confirmation, next to Mateos Gago street. We hope that despite this inconvenience upon arrival, you have enjoyed your stay with us. Regards

Fatima Roca - Chief of Customer Service

Delph10
JUIL. 2019
tout était parfait : la grande terrasse où nous avons pris nos repas face à la cathédrale, la décoration chaleureuse, l´espace, la qualité des d´équipements, les délicates attentions à notre égard (donnuts pour les enfants, nécessaires pour le déjeuner, tablettes pour lave vaisselle et lave linge)

Martine10
JUIL. 2019
Appartement très confortable, spacieux ,bien équipé avec un 2eme salon à l´etage avec une terrasse et vue sur la giralda. Très bien situé au coeur du centre historique et donnant sur une ruelle piétonne calme. Bons conseils de parkings couverts

DAVIDE MARIA8,5
MAI 2019
POSIZIONE - AMBIENTI NUOVI

Lewis10
JANV. 2019
Fantastic location. The apartment is very comfortable with up-to-date appliances and facilities.

Luis8,8
DÉC. 2018
Precioso apartamento en un sitio privilegiado.
El apartamento está en un lugar privilegiado, en el centro y muy cerca de todos los sitios que interesan visitar. En una zona de restaurantes, pero perfectamente insonorizado. Apartamento amplio, bonito y con todo lo necesario para pasar unos dias. Cocina completamente equipada.
Para mi gusto, las camas un pelin duras. De vez en cuando uno de los baños, olia a tuberia.

Marcela2,5
DÉC. 2018
Fujam dessa empresa Genteel Home, pois se precisarem de algo durante sua viagem, não irão ajudar. Foi o pior atendimento que já tive em toda as minhas viagens. Precisei de atendimento de emergência, pois não haviam me avisado que se uma das chaves que fornecem ficar dentro da porta, não conseguiríamos abrir com as outras chaves. Pois bem, aconteceu isso conosco e a responsável pelo atendimento de emergência ficou visivelmente aborrecida com o ocorrido e apareceu sem sequer nos cumprimentar, passando a nos tratar de forma extremamente grosseira e antiprofissional. Eu estava viajando com uma bebê e uma idosa e nem isso a fez ser mais compreensiva. Minha bebê inclusive começou a chorar com a grosseria e minha avó ficou bastante nervosa, saíram do local. A moça de nome Fátima começou a exclamar que teria que chamar um chaveiro, colocando toda a responsabilidade em cima de nós, nos tratando como idiotas e praticamente gritando que não havíamos lido os avisos atrás da porta. Obviamente era responsabilidade da empresa alertar para isso de todas as formas possíveis, o que não foi feito. Também é responsabilidade da empresa saber tratar o hóspede e se conscientizar de que receberá pessoas de todos os países do mundo, que não têm a menor obrigação de saber sobre o funcionamento de uma porta em Sevilha. A responsável pelo check in se ocupou de informar todo o tipo de coisa supérflua, menos isso. Havia um aviso dúbio e minúsculo na porta, que nem sequer explica de forma clara que a porta não abrirá, se limitando a dizer que cobrará do cliente. O chaveiro foi chamado e cobrou 80 euros para abrir a porta. A empresa cobrou no meu cartão de crédito o valor de 96 euros! Ainda vou solicitar explicações formais, mas evitem essa empresa. Nunca passei por tanto constrangimento! Depois do episódio ainda vi no mesmo aviso que a empresa nem sequer se responsabiliza pela interrupção do fornecimento de energia. Ou seja, o hóspede que se vire! Genteel Home jamais!
Réponse du service qualité

Estimada Marcela, lamentamos mucho que no haya tenido una buena experiencia durante su estancia, pero sería muy importante que contara la verdad al completo. Efectivamente se dejaron las llaves puestas por dentro de la cerradura, por lo que no pudieron acceder desde fuera y llamaron a nuestra compañera de incidencias. Hay que decir que ya en el check in se les informó de que tuvieran precaución con esto, y además detrás de la puerta hay un cartel avisando de que no se dejen las llaves puestas puesto que sino la puerta no se puede abrir desde fuera y en ese caso los clientes se hacen cargo del coste del cerrajero. En esa puerta hay también un cartel con las normas del apartamento, la contraseña del wifi (que vieron sin problema usaron durante su estancia), y el número de nuestro departamento de incidencias (que también vieron y anotaron, y al que llamaron cuando no pudieron acceder al aaprtamento), por lo que nos resulta muy extraño que no vieran el aviso sobre la cerradura. Cuando llamaron a nuestra compañera, un sábado por la noche, se desplazó nuestra compañera para intentar abrir la cerradura ella misma, pero al no ser posible debimos llamar a un cerrajero, y cuando se os informó de que dicho coste lo tendrían que asumir ustedes, fue cuando protestasteis de que no sabíais eso, de manera muy maleducada y agresiva. Es por ello que se les cobró a su tarjeta de crédito el importe del cerrajero (80€ + iva =96,80€) y le enviamos a su mail la factura. No creemos que sea algo exclusivo de Sevilla, sino que la mayoría de puertas de todo el mundo, si se dejan unas llaves puestas por dentro, luego no es posible abrir desde fuera, y obviamente creemos que es lógico que sean los clientes los que asuman el coste de ese "olvido", más cuando han sido advertidos en varias ocasiones y de manera diferente. Saludos

Nathalie10
NOV. 2018
L’emplacement, le confort, la terrasse, les restos juste à côté. Tout était parfait

Oliver9,8
NOV. 2018
I love Seville. The apartment is on Calle Angeles, a great central location just off the thriving Mateos Gago which is a beautiful cobbled atmospheric street that leads down to the Cathedral. The apartment (2B) was really clean, has been furnished nicely and has a fantastic terrace (upstairs from the main living area) with views of the iconic Giralda. The kitchen is modern and has all the things you need if you want to eat in...although with so many great restaurants on your doorstep it’s tempting to dine out all the time. I would highly recommend this apartment.

Tiana Fa10
NOV. 2018
The apartment was amazing, extremely clean and has every comfort you could wish for. Hairdryer, shower gel and soap in the bathrooms was unexpected and appreciated. The location is amazing. Would definitely stay here if going to Seville again.

Marcus Hitchen10
SEPT. 2018
A great holiday in a very good and ideally located apartment
The location is excellent and very convenient for the major attractions Many good and varied tapas bars / restaurants on the doorstep along Mateos Gago, very handy for an 80 year old with reduced mobility. A huge choice further afield. Apartment well equipped with nothing missing and washing powder and dishwasher tablets supplied. Plenty of crockery, glasses etc. Good bathrooms good with a walk-in shower very handy for older people. Good shower over tiny bath in other bathroom. Good air conditioning. Handy shop around the corner and supermarkets within a few minutes walk for supplies.
The stairs did not have a handrail which made them too much for an 80 year old with reduced mobility to attempt, so we did not use the upper room or terrace. However, the weather was so hot, staying over 30C until late at night, we would not have used them much anyway, but it would have been disappointing had the weather been cooler. There is no English channel on the TV, but you can use Netflix and link it to an ipad etc if you bring login details with you. A nightmare to get to by car if you want to drop off luggage, closest car parks are easy to find but expensive. Recommended car park is cheaper but a good walk.

Bahadir10
AOÛT 2018
Best place in Spain I have ever stayed. Everything excellent, best location, fast internet, also netflix at the tv perfect...

Robineau10
AOÛT 2018
Magnifique duplex 100m2 avec terrasse et vue sur la Giralda; deco soignée et appartement bien équipé. Situé à 3 min à pieds de la cathédrale dans une ruelle calme et à côté d’une rue avec plein de restos bars à tapas Accueil bien organisé et pro. On y retournera avec plaisir !

Anónimo10
AOÛT 2018
Magnifique interieur, situation ideale, appartement spacieux

Jonathan8,5
AOÛT 2018
Boutique accommodation in central old town Seville
The apartment was very central, in a side street overlooking the cathedral. There was lots of space for a family of 4, with sofas and tables on 2 levels and 2 separate bathrooms. It was extremely hot in Seville but the air conditioning worked well and kept the apartment cool. There was a lift inside the building to the appartment.
There was limited communication with the host in advance, even though I asked a couple of questions about check in. For boutique accommodation, I would have appreciated simple things such as hand soap and powder for the washing machine. It was difficult to check out, as you needed the key to open the main door but were asked to leave the keys in the apartment. It meant one person needing to stay downstairs with all of the bags. The interior decoration and upholstery needed a deep clean or upgrading.
Réponse du service qualité

Dear Jonathan, thank you for your comment. We are happy to know that they have been comfortable in the apartment, especially thanks to his central location, his spaciousness and his complete equipment. Regarding the communication with us, we received your questions about the check in through Booking.com and by this same way we answered you immediately, ignoring on our part if you did not see those answers because you received it as spam or for another reason alien. On the other hand, we are surprised what you say about the soap and the powder for the washing machine, since we always leave on arrival as a courtesy basic products such as shampoo and gel, salt, sugar, oil, coffee, and powders for dishwashers. Regards

Chris9,8
JUIL. 2018
Had a great time and appreciated how close the apartment was to the main area by the cathedral.
The location was amazing and the apartment was spacious. Loved the view from the top floor and terrace.

Paula9,8
JUIL. 2018
La chica que nos esperó, Fátima, un encanto.

franka10
JUIN 2018
Super locatie, mooi terras. Alles nieuw en schoon

Maria10
JANV. 2018
This apartment was so perfect I can’t even begin to put into words just how amazing our stay was here! It was perfectly located right by the famous Giralda with a bevy of delicious tapas restaurants lining the street to the cathedral. The apartment itself is very comfortable the bed mattress was comfortable and the air conditioning works to Percision we also had a very comfortable TV room with the big cozy couch to plop are weary bones on after a day of schlepping around Seville. The kitchen was just big enough to cook a meal or two during the day when not enjoying Spanish fare out- We loved the layout of the apt & just how minimal things are needed for a wonderful stay- there’s only a washing machine for clothes but on the second floor the balcony with a view was spectacular in the evening and things dried there pretty quickly considering it was summer. Would definitely recommend & will definitely stay here again! No doubt!

Michael10
NOV. 2017
Superb apartment, superb location, very clean.

Gortz9,3
NOV. 2017
Very good loction and genteel home staff very helpfull and friendly. Nice apartment.

Simone10
OCT. 2017
Très bel appartement bien situé bien aménagé

Linda Gill10
OCT. 2017
A fantastic apartment. We were so pleased that we picked this one. Absolutely everything about it was what we wanted. Better than expected!

Manuel Gomez10
AOÛT 2017
the apartment was wonderful. We love everything about it. Perfect location, well kept, clean, and super super nice. Genteel has the best staff; very responsive and kind. Highly recommended!

Karen Schulman10
JUIN 2017
Teresa let us into the apartment and gave us the most thorough oversight into both the apartment and the neighborhood. The location was outstanding. The apartment is brand new and the beds were extremely comfortable. A few things could be added: soap dishes and trash cans in the bathrooms. There are some street noises from restaurants in the master bedroom, but since it was very hot in May we slept with the air conditioning anyway. I am very impressed with the Genteel staff and the apartment and would stay there again.

Jacqueline9
MAI 2017
The appartment is very convenient and the upstairs terras is a true bonus.

Hervé & Dominique9,5
MAI 2017
Appartement très agréable, très fonctionnel pour 2 couples et très très bien situé.
Déco et équipement d´un bon niveau
Nous avons passé un agréable séjour à Séville et la localisation de l´appartement est parfait pour les visites majeures de la ville.
Personnel : Accueil ponctuel et avec toutes les explications pour se lancer dans la visite de la ville.

Jacqueline9
MAI 2017
The appartment is very convenient and the upstairs terras is a true bonus.

William Musick10
AVR. 2017
Wonderful apartment and great location. My only disappointment was that there was no clothes dryer.

Romaine Waldron10
AVR. 2017
All marvellous in Seville!