Cet appartement spacieux est situé au cœur de Malaga, à côté de la Plaza Uncibay. L’appartement a été entièrement rénové et décoré avec beaucoup de détails. Un appartement très lumineux avec des pièces spacieuses.
En entrant dans l’appartement, nous trouvons un hall qui mène au reste de la propriété.
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Appartement Uncibay
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Réponse du service qualité
Dear Vanessa,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Quality Department.
Réponse du service qualité
Dear Moh,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making
of your holidays a memorable one.
Réponse du service qualité
Dear Arnaud,
We greatly appreciate your positive review. It's gratifying to know you enjoyed your stay. Your
remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Judith,
Thank you very much for sharing your experience about your stay in our flat in Malaga. We are glad to hear that you enjoyed the excellent location in the city centre, with easy access to all the main attractions.
It is a pleasure to know that you found the rooms clean and that everything worked properly. We appreciate your comment about a shower head holder; we will take your suggestion into consideration for future improvements.
We are delighted that you found our hostess´s attention and recommendations helpful. We look forward to welcoming you again in the future.
Quality Department
Réponse du service qualité
Estimada Nicole:
Agradecemos mucho su comentario y nos alegra saber que disfrutaron de la excelente ubicación de nuestro piso, así como de la atención brindada por Rocío. Nos complace saber que el piso cumplió con sus expectativas y que encontraron nuestras imágenes acordes a la realidad.
En relación al ruido de la calle, entendemos que puede ser una molestia para aquellos que duermen en los sofás cama de la sala. Dado que el apartamento está ubicado en una zona concurrida con tiendas y restaurantes cercanos, mantener las ventanas abiertas puede resultar en una mayor entrada de ruido del exterior.
Agradecemos su comprensión y valoramos sus comentarios, ya que nos ayudan a mejorar la experiencia de nuestros futuros huéspedes. Esperamos tener la oportunidad de recibirlos nuevamente.
Réponse du service qualité
Dear Vernice,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Martin,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Réponse du service qualité
Dear Rashmi,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Tarek,
We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Réponse du service qualité
Dear Maido,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Réponse du service qualité
Dear Chris,
Thank you for your lovely review and for the recommendations to the readers. We are certain future guests will find them most useful.
Réponse du service qualité
Dear Raluca,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Réponse du service qualité
Dear Lara,
Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
Réponse du service qualité
Dear Daniela,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Everything was fine
Réponse du service qualité
Dear John,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Quality Department
Nada, todo excelente
Réponse du service qualité
Estimada Elena:
Muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Departamento de Calidad
Réponse du service qualité
Dear Jane,
Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.
Great central location. Large comfortable and tastefully decorated apartment. Comfortable bed.
The only flaw was noisy building work in the neighbouring apartment. That should be temporary and we maybe got the worst of it.
Réponse du service qualité
Dear guest,
Thank you for taking the time to share your experience. We´re pleased to hear that you enjoyed our nice central property with its great location.
We sincerely apologize for the inconvenience caused by the punctual noisy. We appreciate your understanding. We hope it was indeed a temporary situation, and we assure you that we will take your feedback into consideration to enhance the experience for future guests. We look forward to the opportunity to host you again. Thank you for choosing our accommodation.
Quality Department
Nada
Réponse du service qualité
Estimado Roberto:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Departamento de Calidad
Réponse du service qualité
Dear Veronica,
Thank you for your kind comment. We are pleased to hear that you found our accommodation very nice, clean, and in an excellent location. We hope to have you as our guest again in the future. Thank you for choosing our accommodation.
Quality Department
Réponse du service qualité
Estimada Marta,
Agradecemos sinceramente su positivo testimonio acerca de su experiencia en nuestro establecimiento. Nos complace saber que todo estuvo fenomenal, que encontró el lugar elegante y limpio, y que la ubicación resultó maravillosa para su estancia. Nuestro compromiso es proporcionar experiencias excepcionales a nuestros distinguidos huéspedes.
Esperamos contar con el honor de recibirle nuevamente en el futuro y brindarle otra estancia destacada.
Departamento de Calidad
Réponse du service qualité
Estimada Maria:
Agradecemos sinceramente su amable comentario sobre nuestro piso. Nos complace saber que disfrutó de su estancia y que encontró el espacio bonito, amplio y muy limpio, así como la ubicación perfecta. Transmitiremos sus elogios a Rocío, quien estará encantada de saber que apreció su amabilidad y atención. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.
Réponse du service qualité
Dear Liliane,
Thank you for taking the time to share your positive feedback about our apartment in the center of Malaga. We are delighted to hear that you found it to be perfectly clean and nicely decorated. Creating a comfortable and welcoming environment is our priority, and we are pleased to know that you enjoyed your stay. We look forward to the opportunity to host you again in the future.
Quality Department
Réponse du service qualité
Estimada Graciela,
Le agradecemos sinceramente por compartir sus amables comentarios sobre nuestro apartamento. Es un placer saber que encontró la propiedad encantadora, con una ubicación perfecta.
Transmitiremos sus elogios a Rocío, quien le recibió con amabilidad. Su satisfacción es nuestra mayor recompensa, y nos complace saber que su experiencia fue tan positiva.
Esperamos con entusiasmo darle la bienvenida nuevamente en el futuro. Agradecemos sinceramente su elección de alojarse con nosotros y estamos ansiosos por recibirle de nuevo.
Departamento de Calidad
Réponse du service qualité
Dear Melitta,
Thank you for sharing your positive experience with us. We´re thrilled to hear that you had a wonderful stay at our apartment. It´s great to know that the check-in process and communication were smooth and that you found the apartment well-equipped and centrally located. Your statement that you would always come back is the highest compliment we could receive, and we would be honored to host you again in the future.
Thank you for choosing our accommodation, and we look forward to welcoming you back.
Quality Department
Du bruit dans le salon et un son de machine dans kes chambres à coucher.
Réponse du service qualité
Dear Mohammed,
Thank you for taking the time to share your experience. We´re pleased to hear that you enjoyed the great location in the historic center of Malaga city. We apologize for any inconvenience caused. Your feedback is important to us, and we will look into improvements to ensure a more comfortable stay for our guests in the future. Thank you for choosing our accommodation, and we hope to have the opportunity to host you again, providing an enhanced experience.
Quality Department
Réponse du service qualité
Dear guest, We appreciate your positive feedback on the great location. We strive to offer our guests a convenient and enjoyable experience. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future.
Quality Department
Réponse du service qualité
Dear Kaushal,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found the place great, and the check-in process smooth. It´s wonderful to know that the location added to the overall appeal of your stay. We greatly appreciate your kind words about helpful assistance during your check-in. We also acknowledge your feedback on certain aspects that could be improved. Your insights are crucial to our ongoing efforts to enhance guest experiences, and we will certainly address these concerns to improve our services. Nevertheless, we are pleased that you found the apartment beautiful and well-done, and we appreciate your recommendation. We look forward to the possibility of welcoming you again in the future.
Quality Department
Réponse du service qualité
Dear Clarisse, Thank you for sharing your lovely experience. We´re thrilled to hear that you found the apartment beautiful and enjoyed its very central location. It warms our hearts to know that the hosts were kind and warm, contributing to the overall positive experience. Creating wonderful memories for our guests is our ultimate goal, and we´re delighted to have been a part of that for you. Thank you for choosing our accommodation, and we look forward to the opportunity to host you again in the future.
Quality Department
Struttura con ampi spazi e due bagni, ideali per un gruppo numeroso; si trova in posizione centrale rispetto alla città, quindi comoda per raggiungere qualsiasi luogo. L’host è stata molto gentile e cordiale con noi.
L’unica pecca è stata che la struttura si trova sopra ad una discoteca per cui c’è spesso casino fino a tarda notte. Il rumore non si sente nelle camere, ma se si dorme in salotto dove ci sono i divano letto, può essere molto fastidioso.
Réponse du service qualité
Dear Nicole, We are delighted to hear that your experience at our property was fabulous, and that you appreciated the spacious layout. The central location of the property, making it convenient to reach any part of the city, is an aspect we believe positively contributed to your stay. We appreciate your kind comments about the host and their friendliness. We are here to ensure that our guests feel welcomed and supported throughout their stay. Thank you once again for choosing our property. If there are any further questions or requests, feel free to contact us directly.
Quality Department
No he recibido respuesta a mis últimos 3 mensajes por WhatsApp con el alojamiento.
Réponse du service qualité
Estimado Raul, Agradecemos sus comentarios positivos sobre la ubicación e instalaciones. Pedimos disculpas por cualquier inconveniente. Estamos revisando la situación y nos aseguraremos de abordar sus consultas lo más pronto posible. Agradecemos su paciencia y valoramos su elección de alojamiento.
Departamento de Calidad
Réponse du service qualité
Dear Carmen, We are genuinely delighted to receive your wonderful feedback about your recent stay. It warms our hearts to know that you found the apartment to be a delightful experience. It´s especially rewarding to hear that despite being in the heart of everything, the serene environment provided you with uninterrupted rest by shielding any street noise. We understand the importance of a peaceful stay. Your kind words and 5-star recommendation mean a great deal to us. Should your travels bring you back to this area, it would be our pleasure to host you again. Thank you for choosing us.
Quality Department
Réponse du service qualité
Dear Loni, Thank you for taking the time to share your feedback on your recent stay with us. We are delighted to learn that you found our apartment to be comfortable and conveniently situated in the heart of the city. Your positive remarks are truly appreciated. We look forward to the opportunity of hosting you once more.
Quality Department
Réponse du service qualité
Dear Alan, We are delighted to hear that you enjoyed your stay in our apartment. Your appreciation for the spotless cleanliness and the convenient location warms our hearts. It would be our pleasure to welcome you back when you return to Malaga, and we appreciate your kind feedback.
Quality Department
Réponse du service qualité
Dear Helen, Thank you for taking the time to share your positive experience with us. We are delighted to learn that the central location and the convenience of nearby underground parking enhanced your overall stay. Your satisfaction with the proximity to attractions is truly appreciated. Your feedback is valuable to us, and we are thrilled to have contributed to making your trip very enjoyable. Should your future plans bring you back to the area, we eagerly anticipate the opportunity to host you once again.
Quality Department
Réponse du service qualité
Estimado Antonio,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad
Réponse du service qualité
Dear Joe, Thank you for your kind words. We´re delighted to hear that your stay was pleasant. Your satisfaction is important to us, and we appreciate your positive feedback. Should you return to the area, we would be honored to host you again.
Quality Department
Rather poor soundproofing and one can hear people walking around and the sound of running water from other apartments. Apartment loacted Pedestrian area and the apartment can´t be accessed by car, 2 min walking to nearest parking. But that´s actually a good thing :-)
Réponse du service qualité
Dear guest, Thank you for sharing your feedback about your stay. We´re pleased to hear that the apartment´s location provided convenient access to all that Malaga has to offer. We appreciate your positive remarks about the flexibility and accommodation provided by the hosts. However, we take note of your observation about the soundproofing, and we´ll explore options to address this concern. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future.
Quality Department
Réponse du service qualité
Dear Ina, Thank you for your positive feedback. We´re thrilled to hear that you enjoyed the fantastic location in the beautiful old town. We take note of your comment about the absence of a balcony, and we appreciate your feedback. We hope to welcome you again, and thank you for choosing to stay with us.
Quality Department
The kitchen was well equipped, beds and linens were nice, lovely for three couples to spend time in with a dining table, two sofas and chairs. Washer worked well, plenty of hot water and a fantastic location. If someone needed to sleep on the sleeper sofa in the livingroom it may be noisy but the bedrooms were very quiet. AC worked well also. We would happily return.
Réponse du service qualité
Dear Michelle, Dear Michelle, We´re thrilled to hear that your stay in our apartment was enjoyable. Your feedback on the well-equipped kitchen, comfortable beds, and the spacious living area is much appreciated. Our team looks forward to the opportunity to welcome you back for another wonderful stay in the future. Your satisfaction is our priority, and we´re here to provide you with a memorable experience.
Quality Department
Réponse du service qualité
Dear Popescu, Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort, cleanliness, and convenient location. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Quality Department
Réponse du service qualité
Dear Immanuel, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Quality Department
Lovely spacious apartment had everything you needed fabulous location.
If you were sleeping on the sofa bed was a little bit noisy but didn’t spoil anything.
Réponse du service qualité
Dear Deborah, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had an amazing experience and appreciated the spaciousness and amenities of our apartment, as well as its prime location. We apologize for any inconvenience caused. Your kind words motivate us to continue enhancing our offerings and services. We eagerly anticipate your return and promise to ensure an even more memorable experience on your next visit.
Quality Department
Very central location and apartment in very good condition. Everything there we needed.
I sent a text as requested to say leaving airport and another saying arrived at apartment. Unfortunately no one replied so no one at apartment to meet us. After a wait I called and someone came quite promptly.
Réponse du service qualité
Dear Kathleen, Thank you for taking the time to provide feedback about your recent stay at our apartment. We are pleased to hear that you found the apartment to be in good condition and centrally located, catering to all your needs.
However, we sincerely apologize for the inconvenience you faced upon your arrival. It´s our aim to ensure a smooth and efficient check-in process for our guests, and it´s evident that we fell short in this regard. Please rest assured that we take this feedback seriously and will address the communication lapse to ensure such an incident does not recur in the future.
We appreciate your understanding and hope that despite this hiccup, you had a memorable stay. We would be honored to host you again in the future and provide an impeccable experience.
Quality Department
Réponse du service qualité
Dear Margarida, Thank you very much for your positive feedback regarding the excellent location and amenities of our apartment. We are delighted to hear that you appreciated the superb location and found the apartment spacious and welcoming, equipped with everything you needed for a comfortable stay. Your satisfaction is of great importance to us, and we hope to welcome you as our guest again in the future.
Quality Department
La ubicación, la atención de Rocío, el dpto. en sí, súper cómodo y completamente abastecido.
Réponse du service qualité
Estimada María, Agradecemos profundamente su comentario positivo acerca de su estancia. Nos complace saber que la cercanía a la Catedral, así como la atención brindada por Rocío, contribuyeron a una experiencia satisfactoria. Es reconfortante escuchar que encontró el departamento cómodo y bien equipado. Esperamos tener el privilegio de acogerle nuevamente en el futuro.
Departamento de Calidad
Réponse du service qualité
Estimado Ricardo, Gracias por elegir nuestro apartamento para su reciente estancia. Apreciamos enormemente su opinión y esperamos que hayas tenido una experiencia maravillosa. Fue un placer hospedarle y sería un honor darle la bienvenida nuevamente en un futuro cercano. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de servirle nuevamente pronto.
Departamento de Calidad
Quizás sería conveniente disponer de Gel en los baños, para lavar las manos y ducharse, al menos para el primer día.
Réponse du service qualité
Estimada María, Valoramos sinceramente sus comentarios y pedimos disculpas por cualquier molestia que haya experimentado durante su estancia. Su reseña es vital para nuestra mejora continua. Apreciamos sus amables comentarios y estamos comprometidos a garantizar una mejor experiencia en su próxima visita.
Departamento de Calidad
Réponse du service qualité
Estimada Lucía, Le estamos sinceramente agradecidos por tomarse el tiempo de compartir sus impresiones, y valoramos especialmente su mención sobre la excelente ubicación de nuestro apartamento. Su satisfacción es nuestra meta y nos llena de orgullo haber cumplido con sus expectativas.
Departamento de Calidad
Réponse du service qualité
Estimado Jesus, Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle.
Departamento de calidad
Tanto el personal, el alojamiento, como la localización son de 10. Pleno centro de Málaga, cerca de los restaurantes más emblemáticos de la ciudad, Asador Ovidio, Pez Lola, etc. y a 5 minutos de calle Larios.
Réponse du service qualité
Estimado Javier, Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Departamento de Calidad
God beliggenhed, en sidegade til strøget, dog kan taxa og planlagt transport fra lufthavnen ikke aflevere jer lige ved adressen, man skal lige gå 4-5 min.
Réponse du service qualité
Dear Laura, Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Quality Department
Excelente localização, mesmo no centro de Málaga. Próximo a restaurantes/bares, supermercados, parking e atrações turísticas. Casa espaçosa, bonita decoração, limpa e arejada. Recomendo vivamente!
Algum barulho durante a noite devido à proximidade dos bares e discoteca na praça Uncibay.
Réponse du service qualité
Dear guest, Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Juan Antonio, Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimada Maria Ines, Extendemos nuestro más sincero agradecimiento por seleccionar nuestro apartamento como su elección de alojamiento. Su opinión significa mucho para nosotros y esperamos sinceramente que su estancia haya superado sus expectativas. Estaríamos encantados de tenerle como nuestro huésped una vez más en el futuro. Por favor, no dude en contactarnos si hay algo que podamos hacer para asegurar que su próxima visita sea aún más agradable.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Afiyah, Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Es wäre gut, wenn es Plastikdosen zur Aufbewahrung in der Wohnung gibt.
Réponse du service qualité
Dear Selina, We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We value your feedback and will use it to further improve our services and amenities. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Inma, Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Niki, Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
l´emplacement géographique , le logement spacieux , probleme de clim resolu tres tres rapidement par l´etablissement
Réponse du service qualité
Dear Belinda,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
Bardzo dobra lokalizacja, w samym centrum miasta. W pobliżu restauracje, sklepy i miejsca do zwiedzania. Blisko do plaży.
Réponse du service qualité
Dear Natalia:
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience. Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ryan,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sooi,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Weinig tot geen warm water. Wel dezelfde dag opgelost toen dit gemeld werd.
Réponse du service qualité
Dear Severens,
Thank you for taking the time to share your experience with us. We are sorry to hear that you encountered inconveniences during your stay.
Please accept our sincerest apologies for the hot water.
Despite this, we are delighted to hear that you appreciated the situation and the accommodation itself and that the problem could be addressed promtly.
Thank you again for your feedback, and we hope to welcome you back soon for a flawless stay.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jennifer,
We are delighted to receive your feedback and to know that you had a wonderful holiday. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
During the nights some other people pushed the bell so interrupted our sleep, they are moved in the staircase also so it was noisey
Réponse du service qualité
Dear Anna,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
En los dormitorios echamos de menos alguna mesa baja o taburete para poner las maletas.
Réponse du service qualité
Estimada María Concepción:
Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Davide,
It is our greatest joy to read how much you enjoyed your stay at our apartment. Thank you for giving us the opportunity to host you. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alexander,
Thank you for making our Uncibayapartment your choice for your trip to Malaga. We are very happy that the apartment met all your expectations. We look forward to receiving you on your next trip.
Jose L.H. Campos
Quality Department Manager
One quirk of the gas water heater was when the two bathrooms are being used at the same time water temperature might not be hot enough due to the relatively small power of the gas heater but that comes down to personal preference to some extent. For me the water temperature was fine, for others it wasn´t as hot. Only one of the two bathrooms had soap but that isn´t really a deal braker since the other was fine and there was also some at the kitchen sink. I´m sure if I had asked for soap the host would definitely make sure to provide so it´s really just a reminder to always be prepared when you travel which we were.
Réponse du service qualité
Dear Georgi,
We are delighted by reading you detailed review about your stay at our Uncibay apartment. We certainly agree that Gema and the entire team work hard to deliver the best of the services. Thank you for highlighting the many perks our accommodation has to offer. For a future visit, should you find anything that is missing or not up to your standards, do not hesitate to contact us -it will be our pleasure to assist you.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jesper,
Thank you for choosing our Uncibay apartment and for taking the time to write a review. We are very sorry for the inconvenience that you describe with the hot water. We wish we had know about this during your stay in order to have an opportunity to assist you. We are happy to confirm that we have already substituted the water heater of the apartment and this problem has now been solved. We look forward to hosting you again soon, ensuring we match every one of your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Isabella,
We appreciate the time you have taken out of your day to write this review about your stay. We are happy that the apartment could fit your needs and your family´s, providing the baby cot and the high chair you needed. We are sorry for the inconvenience you experienced with the hot water. We have already changed the water heater and these problems have now been solved.
We look forward to having the opportunity of hosting you again soon, ensuring we match every one of your expectations.
Jose L.H. Campos
Quality Department Manager
Fantastische ligging, in het midden van het oude stadscentrum, op wandelafstand van alle bezienswaardigheden. Twee appartementen werden samengevoegd en gerenoveerd tot 1 groot appartement. Er werden mooie materialen gebruikt, de meubels zijn modern en het interieur oogt fris. De contactpersoon is zeer behulpzaam en ten alle tijde bereikbaar via Whatsapp.
Er was slechts 1 minpunt aan de ligging van de accomodatie: het appartement is gelegen boven een restaurant gespecialiseerd in droge ham. Volgens ons hebben zij op het gelijkvloers een stockageruimte. Er hing echt een walgelijke geur in de inkomhal. Het appartement ligt op de tweede verdieping en er is daar gelukkig geen geur te bespeuren.
Réponse du service qualité
Dear Vanessa,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Ariadna:
Ante todo agradecerle por habernos elegido para su estancia en Málaga y por escribir esta gran reseña. Nos alegramos enormemente de saber que consiguiéramos hacer su estancia agradable. Estaremos encantados de volver a recibirle en su próximo viaje.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Amanda,
We read with great pleasure the kind words you write towards the apartment and your overall stay. Thank you for having chosen us and for taking the time to write a review. We are looking forward to your next visit with us.
Jose L.H. Campos
Quality Department Manager
sa situation, en plein cœur du centre historique
l’hébergement n’est pas conçu pour 8 personnes car le salon donne sur la rue où il y a des restaurants et boîte de nuit
Réponse du service qualité
Dear Virginie,
Thank you very much for staying with us and for sharing your personal experience. Comments like yours help us to understand how our guests enjoy their stays with us and what we can do better.
We hope that we will have the opportunity to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sophia,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Laura:
Muchas gracias por sus maravillosa reseña. Nos alegramos de que cada aspecto del apartamento cumpliera con sus expectativas.
Esperamos volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Estimado Sanghyun:
Muchas gracias por elegir nuestro apartamento Uncibay y por dejarnos esta maravillosa reseña. Estamos encantados de que disfrutara de cada aspecto y de que nos recomiende a futuros huéspedes. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Laura,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kerry,
Thank you very much for the time you spent to share your personal impressions of your stay at our apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We want to apologize for not being able to make you feel supported when having an issue with the hot water, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. We have taken note of your various constructive comments and please be assured that we value all our guests´ feedback to be of utmost importance to us and will ensure that the necessary corrective measures are taken accordingly to avoid any similar situations in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Hetti,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Cristina:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Lucy, we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Réponse du service qualité
Dear Chris, Thank you for your praising review and for your kind words to Gema. We will pass them on to her; surely it will lift her spirit up. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Malaga. Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future.
Réponse du service qualité
Dear Ravi, We would like to take this opportunity to thank you for the time you have taken for sharing this review of our apartment. It is an honour for us to know that we were able to match your expectations.
Réponse du service qualité
Dear Swetlana, Thank you very much for leaving these wonderful comments; we are delighted that you enjoyed your stay among us. Thank you as well for the loving word to Rocio. We will make sure to pass them on to her. We look forward to serve you again in the near future.
Réponse du service qualité
Dear Marc,
We thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Douches froides : Eau chaude si seules 2 personnes prennent une douche.
Réponse du service qualité
Dear Aurore,
We greatly appreciate the time you spent to review your recent experience in our apartment, we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal.
We wish it would have been brought to our attention the issue with the water in order to assist you. For future occasions do not hesitate to contact us should you encounter any aspect of your stay that is not up to standards.
Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Muchas gracias Klaybert por su reseña tan valiosa. Es muy importante para nosotros conocer la opinión de nuestros huéspedes.
Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Kenza, thank you very much for your kind feedback about our lovely property. We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department