Rester dans ce bel appartement de deux plantes est un privilège parce que, en plus de la qualité et un emplacement idéal avec une terrasse privée offre une vue splendide. Par conséquent, il est une option parfaite pour profiter des journées inoubliables dans la belle ville de Grenade.
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Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Mirador de Lorca
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Réponse du service qualité
Estimado Carlos:
Agradecemos su magnífica reseña. Nos complace mucho saber que valora nuestro alojamiento con un 10 y que disfrutó de la limpieza, la comodidad y la espectacular terraza. También nos alegra que haya tenido una experiencia positiva en el check-in y que se haya sentido como en casa.
Nuestro objetivo es que cada huésped se sienta bienvenido y cómodo, por lo que sus palabras son muy gratificantes. Esperamos tener la oportunidad de recibirte nuevamente en el futuro y seguir ofreciéndote una experiencia excepcional. Gracias por elegirnos y por compartir sus comentarios positivos.
Réponse du service qualité
Dear Stephen,
Thank you for your wonderful review. We´re thrilled to hear that you found our location perfect, with its great view of the Alhambra. We take pride in maintaining a clean and well-equipped apartment to ensure a comfortable stay. We appreciate your feedback regarding the AC in the bedroom, and we´ll certainly consider ways to enhance the comfort of our guests in that aspect.
It would be our pleasure to welcome you back, and we look forward to hosting you again in the future. Your kind words mean a lot to us.
Réponse du service qualité
Dear Anja. Thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.
Quality Department.
Réponse du service qualité
Dear Beau,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Sabine,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Markus,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, We are glad to know that you enjoyed the views, and the decor was to your linking. furthermore, knowing that our friendly staff was was up to the task make us very happy. Our main objective is the satisfaction of our customers and your comment motivates us to keep working on it. We hope to see you again soon.
Réponse du service qualité
Dear Javed,
Thank you for your kind review. We are glad to hear that your stay was good. It is a pleasure to hosting clients like you. We hope to see you again in the future to offer you a better stay.
Réponse du service qualité
Dear Jordan,
Thank you for your wonderful review! We´re thrilled to hear that you enjoyed the fabulous view and found our apartment comfortable for your family of four. We´re delighted that the location and amenities met your needs. It´s great to know that the parking recommendation worked out well for you, considering the narrow street. We appreciate your feedback and hope to welcome you back in the future.
Réponse du service qualité
Dear Henry,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Réponse du service qualité
Dear Krushkova,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Réponse du service qualité
Dear Sanho,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Réponse du service qualité
Dear Margaret,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Réponse du service qualité
Dear Katrien,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Dear Cindy,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Réponse du service qualité
Dear Jeff,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Réponse du service qualité
Dear Nathan,
Dear Nathan,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Dear K H,
Thank you for your review of your recent stay with us. We are delighted to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will take the necessary steps to address your concerns. Thank you again for your review, and we look forward to welcoming you back soon.
Réponse du service qualité
Dear Brett, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Réponse du service qualité
Dear Di,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Ann,
Thank you for your kind words and feedback. We´re delighted you appreciated the cleanliness and found the apartment spacious and well-located. We value your comments.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Georgia,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Réponse du service qualité
Dear Mauro, We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Bonnie, We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Es un sueño , tranquilo , limpio , cómodo y las vistas de ensueño
Réponse du service qualité
Estimada Marta:
Nos gustaría expresar nuestro más profundo agradecimiento por elegir nuestro apartamento. Apreciamos sinceramente su decisión de alojarse con nosotros y esperamos que su experiencia haya sido cómoda y memorable. Sería un absoluto placer tener la oportunidad de hospedarle una vez más en el futuro. Puedes estar seguro de que seguiremos cumpliendo nuestro compromiso de servicio excepcional para asegurarnos de que su próxima estancia sea aún mejor.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Bella, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us to improve. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jackie,
Thank you for your wonderful review. We´re thrilled that the apartment exceeded your expectations and that Elvira provided excellent service. We´re sorry about the weather, but we´re glad you still found the patio charming. We look forward to hosting you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Francis,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jenna,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sidney,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Sandra:
Queremos expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace enormemente saber que disfrutaron de su experiencia con nosotros y que quedaron satisfechos con el alojamiento que les ofrecimos. En nuestra continua búsqueda por brindar un servicio de calidad, valoramos enormemente los comentarios de nuestros huéspedes. Esperamos tener la oportunidad de recibirlos nuevamente en el futuro y hacer de su próxima estadía una experiencia aún más agradable.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Andrew,
We would like to let you know how grateful we are for your generous comment about your stay in our apartment. We strive to ensure that every guest has an exceptional experience during their stay with us, and your positive feedback is a valuable testimony to our hard work. Your opinion is very important to us, and we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Liliana:
Gracias por sus amables palabras. Nos complace saber que disfrutaron su estadía y que todo fue de su agrado. Su satisfacción es nuestra prioridad número uno, y siempre trabajamos arduamente para garantizar que nuestros huéspedes tengan la mejor experiencia posible. Esperamos darles la bienvenida de nuevo en el futuro cercano.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Melanie,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Emmanuel,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Rae,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Granada. It gives us immense pleasure to hear that our apartment contributed and helpful staff to your positive experience. Thank you for your review and for the recommendations, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Susanne,
We are thrilled to read from your words that you enjoyed the apartment, the location and the wonderful views. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Jacqueline,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Caroline,
Thank you for choosing us for your stay in Granada and for taking the time to write a review. We are delighted to know that the apartment could match all of your expectations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Markku,
We thank you for sharing your opinion about your stay in the apartment. It is wonderful to hear that we were able to make your stay special.
We are sincerely sorry to read that you found ants in your apartment. We have a regular seasonal pest control plan in place and work hard every day to prevent their presence within our facilities. However, at certain times of the year, depending on the weather in Granada, the presence of insects is unfortunately completely unavoidable. We ask that you please accept our most sincere apologies for the inconvenience caused.
Once again we thank you for choosing our apartment for your vacation and for the feedback. We hope to have the opportunity to serve you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Stéphane,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Granada. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Laurence,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear guest,
Thank you for staying with us and for taking the time to share a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Gonzalo:
Muchas gracias por elegirnos y por dejar esta evaluación sobre el apartamento y nuestros servicios. Nos alegramos de que nuestro profesional equipo fuera capaz de asistirle eficazmente durante su estancia. Esperamos poder volver a recibirle de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Paul,
First and foremost we would like to thank you for having chosen our apartment for your trip to Granada. It is a pleasure to know that you have enjoyed your stay and the breathtaking views. Thank you for the recommendation as well. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Ceci,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Sander,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Alain,
Thank you for taking the time to review your stay with us. We are sorry about the inconvenience that you describe with the washing machine and the communication. It is certainly not up to our usual standars and we will look into it. However, we are happy that this could not prevent you of having a nice experience. We hope to welcome you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Luis:
Le agradecemos sus palabras hacia nuestro apartamento. Nos alegramos enormemente de que disfrutara de su estancia y esperamos nos dé la oportunidad de volver a servirle pronto.
Jose L.H. Campos
Director de Calidad
Online communication with the hosting company is over-automated. You ask them a question and get an unrelated canned message. This happened a few times before the check in. Wifi is choppy. The router is placed on the ground floor and doesn´t reach the second floor well. If too many devices connected, it drops your connection often.
Réponse du service qualité
Dear Toomas,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations.
We would like to apologize if we failed at making you feel supported with our online communication, we do our best to offer a caring and personalized service giving all the possible solutions to make sure you fully enjoy your stay among us. On the other hand, thank you for praising the personal service provided by Elvira. We will make sure to pass your message on to her.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Il est très facile de se rendre à pieds dans le centre ville et visiter la ville depuis l´appartement, bien placé.
Réponse du service qualité
Dear Stéphanie,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Kate, We are very happy that we could make of your holidays an unforgettable experience. We hope you decide to stay again with us if you decide to come back to Granada. We are looking forward to serve you again.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Trip, Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.
Réponse du service qualité
Dear Meggan, thank you very much for sharing your review regarding your stay in our apartment.
We appreciate your positive comments about our excellent views, and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Abby, thank you very much for staying with us. It is the best reward to know that our guests enjoy so much their stay. We hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Melissa, thank you very much for your kind feedback. It is the best reward and great source of motivation for us to know that our guests had a pleasant stay with us and are willing to come back. Thank you very much for taking the time to review your stay.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Mohammad, thank you for staying with us and for your constructive feedback. We would like to take the opportunity to point out that our team is always available in case our guests need any additional information regarding their arrival, parking, places to visit etc. Next time, please do not hesitate to ask for suggestions in advance, we will be glad to assist you.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Nicolas, thank you very much for staying with us and for your review. We are delighted to read that we were able to match your expectations and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Alejandro, tthank you for taking the time to share your personal experience in our apartment. It is always a pleasure to know that our guests went home with great holiday memories
We hope to see you on your future trips to Granada.
Aija T.
Quality Department
Réponse du service qualité
Dear Femke, thank you very much for your positive feedback and for sharing the highlights of your stay with us. It is very important for us to know the opinion of our guests.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Nikhil, thank you for this very kind review of our apartment and for sharing the highlights of your stay with us.
We are thrilled you enjoyed the time in Granada and we look forward to meeting you again soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Joseph, thank you very much for your comments and kind recommendation. We are glad to know that you had a pleasant stay with us and we look forward to meeting you again soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Camilo, thankyou very much for your kind feedback. We are delighted to know that you had a memorable stay in our apartment.
We would love the opportunity to welcome you back the next time you are visiting Granada.
Aija T.
Quality Department
Réponse du service qualité
Dear Carrie, thank you very much for choosing our apartment for your stay in Granada.
We are glad to know that your family had a memorable stay with us and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Jackson, thank you very much for your comments. We are glad to know that our great location was a highlight of your stay.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Lauren, thank you very much for taking the time to share with us your personal experience in our apartment. Your opinion is very important to us.
We are thrilled you enjoyed your stay with us and hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Estimado Joseph, nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.
Aija T.
Departamento de Calidad
Réponse du service qualité
Dear Nora, thank you very much for your kind feedback and for sharing the highlights of your stay in our apartment. We also appreciate your comments about how we can improve our services to offer the most comfortable stay for our guests.
Thank you very much for choosing our property for your stay, we look forward to meet you soon again.
Aija T.
Quality Department
Réponse du service qualité
Thank you very much for your comments regarding your stay.
It was a pleasure for our team to host you and we are looking forward to meeting you soon again.
Aija T.
Quality Department
Réponse du service qualité
Dear Adri, thank you very much for your wonderful comment, we are delighted that you enjoyed your stay with us.
We appreciate his kind words about the location of our accommodation and its proximity to the leisure areas. Truly, our apartment is located in an unbeatable area. We thank you for pointing out the cleanliness of our facilities and the professionalism of our team, who indeed have a great impact on the experience of our guests and we are delighted to read that their attentive service contributed to your well-being during your vacation.
We are looking forward to seeing you again.
Aija T.
Quality Department
Réponse du service qualité
Dear Elyssa, thank you for your feedback. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Tara, thank you very much for your kind review regarding your stay. We highly appreciate your detailled comments and recommendations.
It was a pleasure for us to assist you during your stay in Granada, and hope to meet you in near future again.
Aija T.
Quality Department
Réponse du service qualité
Dear Cecilia, firstly we would like to thank you for choosing our apartment for your stay in Granada. We also really appreciate your review, it was a pleasure for us to read all your comments about your stay.
Aija T.
Quality Department
Réponse du service qualité
Dear James, thank you for the wonderful review and for taking the time to share your feedback with us.
We look forward to your next visit.
Aija T. Quality Department
Réponse du service qualité
Thank you Emma for your feedback.
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience in our apartment.
We hope to meet you soon again.
Aija T.
Quality Department
Réponse du service qualité
Muchas gracias, Carolin, por elegir nuestro apartamento para sus vacaciones. Es maravilloso leer que fuimos capaces de hacer especial su estancia y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Réponse du service qualité
Thank you very much for your kind review regarding your stay with us.
It was a pleasure for us to host your family, and we hope to meet you in near future again.
Aija Teilane
Quality Department
Réponse du service qualité
Thank you very much for choosing our apartment for your stay in Granada, and for your highlights on its amazing location.
It was such a pleasure to assist you and we hope to meeting you soon again.
Aija Teilane
Quality Department
Réponse du service qualité
Muchas gracias por sus comentarios.
Estamos encantados de que nuestro amable equipo fuera lo más destacado de su estancia, además de la excelente ubicación del apartamento. También le damos las gracias por destacar la limpieza de nuestras instalaciones, nos esforzamos por prestar total atención en este aspecto, siendo plenamente conscientes de que es un elemento básico para una cómoda experiencia vacacional de nuestros huéspedes.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience in our apartment.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Réponse du service qualité
Gracias por elegirnos y por sus comentarios.
Estamos muy contentos de que el apartamento ha cumplido con sus expectativas y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Nos gustaría expresar nuestro agradecimiento por sus comentarios sobre su visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.
Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y esperamos poder darle la bienvenida de nuevo muy pronto.
Aija Teilane
Departamento de Calidad
Réponse du service qualité
Thank you very much for sharing your experience.
We are delighted that our superior location was a highlight of your stay.
We hope to see you again in the future.
Aija Teilane
Quality Department
Réponse du service qualité
Thank you very much for taking the time to leave us your positive comments regarding your stay.
We are glad to hear you enjoyed the unbeatable location of the apartment and your recommendation to other guests.
We look forward to your next visit.
Aija Teilane
Quality Department
Réponse du service qualité
Dear Thomas
Firstly we would like to thank you for the lovely review you shared following your recent visit to our MIrador de Lorca apartment and are delighted to read that we were able to match your holiday expectations. Regards
Réponse du service qualité
Dear Sarah
Thank you for reviewing your recent stay in our Mirador de Lorca apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Regards
Réponse du service qualité
Dear Verena
Thank you for making our Mirador de Lorca apartment your choice destination on this occasion and for your very kind recommendation , this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Regards
Réponse du service qualité
Dear Dotan
We greatly appreciate the time you spent to share your recent holiday experience at our
GH Mirador de Lorca apartment and we thank you for your kind recommendation. Regards
Réponse du service qualité
Dear Dusty
First and foremost we would like to thank you for choosing our GH Mirador de Lorca apartment for your visit to Granada and for recommending us, this is undoubtedly the best reward for us all. Regards
Réponse du service qualité
Dear Thomas
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Mirador de Lorca apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Regards
Wow wow wow! The view! Incredible. Loved sitting on the deck staring at the Alhambra all day long. Great area, central but quiet street. Great facilities. There are plenty of utensils and crockery (noted from a previous review that said this was limited, there are plenty of plates in the dining area). Wifi works best inside and at lower level. Easy check in and check out. Really responsive on messaging. Thank you! Totally recommend.
Réponse du service qualité
Dear Anita
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at GH Mirador de Lorca apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Best regards
Ana García Customer Service
Leendo comentarios de otros clientes podemos decir que son utiles, si, los colchones son DUROS, pusimos 4 mantas sobre nuestro colchon para poder dormir, si, INTERNET falla y esta MUY flojo, sobre todo para alguen qui trabaja o quiere hacer una compra importante, falta dramatica de BIDE, sobre todo hay espacio para ponerlo, para la personas con dificultad de caminar no es reomendable - hay TRES niveles de escalera, la sala de estar es pequeña y bajita, las ventanas no protegen contra el RUIDO de la calle, el ruido de los vecinos del edificio se escucha mucho y el segundo dormitorio se queda abierto a todos los ruidos - la casa esta mejor para dos personas, o dos con un niño, la puerta de terraza se cierre muy mal y la puerta de la sala de estar no se cierre de ningun modo
Réponse du service qualité
Muchas gracias por su comentario, y nos alegra que haya prolongado su estancia. La casa esta en dos alturas y tiene escaleras para subir a las estancias superiores, gracias a ellas podemos acceder a la terraza con vistas espectaculares de la ALhambra. Por otro lado hemos contactado con el proveedor del WIFI para comprobar la velocidad. Agradecemos sus comentarios que nos ayudan a mejorar. Fatima equipo de Genteelhome
Payment for late check-in due to late arriving flights at Granada is unnecesarry as representative of owner just handover the keys to you and that it´s. Also, communication on English may be better.
Réponse du service qualité
Thank you for your review Vinko. Our check in time is stablished from 15:00 to 21:00. After this the person who receives you has to make a night displacement, that´s the reason why it has an extra charge. We hope that you enjoyed the wonderful views from the apartment and you had a very nice stay. Fátima - responsable de calidad de Genteel Home
El baño olia fatal y la entrada a la ducha era enana. Las fotos dicen mas del apartamento de lo que realmente es.. La terraza solo tiene dos sillas La habitacion bastante antigua
Réponse du service qualité
Gracias por su comentario. Lamentamos que el apartamento no haya cumplido sus expectativas, lo cierto es que creemos que la puntuación que nos ha dado viene condicionada porque usted quiso cancelar su reserva un día anterior a la llegada y, tal y como se establece en las condiciones, le dijimos que no era posible. Con respecto al olor en el baño, nos hubiera encantado haberle asistido durante su estancia pero no recibimos ninguna queja al respecto por su parte durante su estancia, no obstante le informamos de que ha sido revisado para garantizar la calidad en el apartamento. Finalmente, agradecemos sus palabras que nos ayudan a mejorar. Fátima - responsable de calidad de Genteel Home
방음이 잘 안돼서 새벽에 지나다니는 사람들 떠드는 소리나 차 지나가는 소리가 그대로 들립니다.
Lo mejor sin duda es la ubicación, también estan muy bien la limpieza, lo nuevo de la vivienda y mobiliario así como los detalles como el cafe, aceite, arroz, etc.
No había platos, había una invasión de hormigas en el baño que también te encontrabas en los dormitorios incluyendo las camas. Lo peor de todo es lo extremadamente ruidoso, se escuchan todos los sonidos de la calle durante toda la noche. También es un detalle feo y fácilmente mejorable que, teniendo en cuenta que el parking más cercano está a 25 minutos andando, no puedas dejar una maleta una hora más mientras limpian el alojamiento y tu das un paseo por el barrio, sobre todo porque hay que dejarla a las 11 de la mañana
Réponse du service qualité
Muchas gracias por su comentario Francisco. Nos alegra saber que disfrutaron del apartamento y su ubicación. Normalmente dejamos que los huéspedes permanezcan en el apartamento el tiempo que deseen en el día de su salida pero si tenemos una entrada necesitamos tiempo para limpiar y preparar el apartamento, como es su caso. Desafortunadamente, no tenemos un lugar para dejar las maletas. Le pedimos disculpas por el ruido, es algo que no podemos controlar, pero tenga en cuenta que el apartamento tiene una ubicación inmejorable, en pleno corazón del Albaicín con unas excelentes vistas a la Alhambra, lo que conlleva también que el acceso en coche es complicado. Por otra parte, le informamos de que el problema de las hormigas ya ha sido tratado. Esperamos, no obstante, que disfrutaran de su estancia. Fátima - responsable de calidad de Genteel Home
Very noisy. You can hear all conversations from the other guests from the other apartment.
Todo bien, salvo la existencia de un solo baño. Obviamente, sería deseable que existiesen dos.
The apartment was beautiful and we had a fantastic stay. The balcony was great - lots of sun during the day, big enough to fit 4 people around the table. The kitchen was extremely well stocked with equipment and it was nice to have basic things like oil and salt already there. All the apartment is really nicely decorated. The location is great, easy to cut down to the Paseo de los tristes and get into the city centre from there or walk up into the old town. Finally the views from the terrace, living room and front bed room were outstanding! Clear, fantastic view of the Alhambra
The beds were a little bit hard and there weren´t quite enough glasses in the kitchen but these are really tiny things.
Cette location est située sur une rue pavée et non piétonne donc malgré une circulation assez rare cela génère du bruit. Le living-room et la terrasse sont plus petits que comparés aux photos.
We couldn´t get the Wi-Fi to work that weekend
Carlos nos atendió a la perfeccion.
La ubicación INMEJORABLE
Única pega: las escaleras. Deberían de ponerlo en la descripción de la casa. Algunos de mis amigos han tenido dificultad con ella.Los que dormían en el apartamento de abajo, tenían que subir 48 escalones para subir al salón.
A cierta edad esto se nota bastante.
Todo lo demás magnífico!!!!
Réponse du service qualité
Estimada Rosa, Muchas gracias por su estancia y confianza en Genteel Home. Como se puede leer en la descripción del apartamento, se describe como apartamento dúplex. Son dos apartamentos situados en una antigua casa del siglo XVI y el apartamento de la planta baja sólo se utiliza en ocasiones especiales para más de 4 personas adultas. Le agradezco su comentario ya que siempre nos ayudan a mejorar. Un cordial saludo, Genteel Home