C’est un bel appartement avec une chambre et une salle de bain situé dans un bâtiment historique du centre de Grenade, qui a été entièrement restauré, en respectant les éléments architecturaux de la façade.
En entrant dans l’appartement, nous accédons directement au salon, décoré avec des meubles de qualité et qui dispose d’un canapé-lit double de 1,50 cm, d’une table d’appoint, de chaises et d’une Smart TV de 50 pouces. La cuisine est ouverte sur le salon et dispose de tous les ustensiles nécessaires pour rendre votre séjour plus confortable. À côté de la cuisine, il y a une table à manger avec des sièges pour 4 personnes. Cette chambre est très lumineuse car elle dispose de 3 balcons avec vue sur la Rue Mesones et la Placeta de Santo Cristo.
Voir sur la carte
L’exploitant de cet hébergement s’engage à fournir, en plus du service d’hébergement, les services suivants :
• Service de réception et de garde de bagages. De 11h00 - 21h00. Inclus dans le prix.
• Nettoyage périodique hebdomadaire et changement de linge de lit et de bain, obligatoire pour les séjours de plus de 6 nuits. Inclus dans le prix.
*Possibilité de nettoyage périodique quotidien en supplément. Consulter les tarifs.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Cordoue, Gijón, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Mesones I
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No tiene calefacción. Si aire acondicionado pero en días de mucho frío como fue en nuestro caso , se echa en falta una fuente de calor adicional
Réponse du service qualité
Estimado David,
Le agradecemos sinceramente por compartir su experiencia con nosotros. Nos complace saber que la ubicación del apartamento fue de su agrado y que pudo aprovechar su proximidad a los principales puntos de interés durante su estancia.
En relación con la calefacción, lamentamos que no haya cumplido completamente con sus expectativas. Cabe destacar que disponemos de aire acondicionado minisplit con bomba de calor tanto en el salón como en el dormitorio, lo que garantiza la comodidad de nuestros huéspedes durante los días fríos. Siempre tratamos de ser lo más transparentes y detallados posibles en las imágenes y descripciones que ofrecemos de nuestras propiedades, con el fin de que nuestros huéspedes tengan una idea clara al momento de realizar su reserva.
Adicionalmente, para asegurar una mayor comodidad, hemos incorporado una fuente de calefacción móvil. Apreciamos sinceramente sus comentarios, ya que nos permiten identificar áreas de mejora, y los tomaremos en cuenta para seguir optimizando este aspecto.
Una vez más, le agradecemos por hacernos llegar su valiosa retroalimentación. Quedamos a su disposición para cualquier consulta y esperamos poder darle la bienvenida nuevamente en el futuro, ofreciéndole una experiencia aún más satisfactoria.
Departamento de Calidad
Nothing I can think of.
Réponse du service qualité
Dear Steve,
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed your stay and found the apartment comfortable and well-equipped. It’s especially gratifying to know that the central location allowed you to make the most of Granada´s vibrant shops, restaurants, and attractions.
We also greatly appreciate your kind words about our team. Providing helpful and attentive service is always our priority, and we are thrilled to know we met your expectations.
It was a pleasure hosting you, and we look forward to welcoming you back on your next visit to Granada.
Quality Department
Réponse du service qualité
Estimado Rubén,
Le agradecemos sinceramente por compartir su experiencia y por destacar aspectos tan positivos de su estancia, como el acondicionamiento y la decoración del apartamento, así como la amabilidad y atención de nuestro equipo. Nos alegra saber que el apartamento cumplió con sus expectativas y que su ubicación en el centro fue ideal para su visita. Apreciamos también su recomendación sobre el servicio de aparcamiento.
Una vez más, agradecemos sus amables palabras y esperamos tener el placer de recibirle nuevamente en el futuro.
Ubicación inmejorable, decoración exquisita y personal muy atento.
Al ser un primero se escucha un poco el ruido de la calle por la noche. Es por ponerle un pero porque el apartamento está bien insonorizado, solo que de noche y en silencio es más fácil escuchar ruidos.
Réponse du service qualité
Estimada Sara,
Muchas gracias por su comentario tan positivo y por sus amables palabras. Nos alegra saber que la ubicación, la decoración del apartamento y la atención de nuestro personal fueron de su agrado y contribuyeron a una experiencia placentera.
Agradecemos también su reconocimiento a la insonorización del apartamento. Nos complace saber que disfrutó de su estancia y que, en general, el nivel de aislamiento fue satisfactorio.
Esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
The location was a great, apartment is well designed and decorated.
There is no sound proof in this place, we could hear everything from the street. It felt like we are sleeping in the tent, was not possible to sleep. And I would not blame the central location. The windows are having only 2 layers. Cleaning standards could be better as well for a value of money, it was a lot of dust when we arrived.
Réponse du service qualité
Dear Natalia,
We appreciate your positive comments regarding the location and design of the apartment. We are pleased to know that you enjoyed the decor and style of the space.
We deeply regret any inconvenience caused by the external noise. At our company, we always strive to offer the highest quality in all our properties, and we are sorry if we did not meet your expectations on this occasion. It is true that, being located in the city center, noise can increase on dates like holidays and weekends. Please rest assured that we will review these aspects to make any necessary improvements and resolve this issue as effectively as possible to ensure the satisfaction of our guests.
Regarding the cleanliness, we sincerely regret that it did not meet your expectations. We assure you that situations like this are uncommon in our service, as the quality and satisfaction of our guests are our top priorities. We greatly value your feedback and will pass this information on to our team to review our processes and ensure they are carried out as effectively as possible for the benefit of our guests.
Thank you again for your comments and observations. We hope that, despite these inconveniences, we will have the opportunity to welcome you again in the future and offer you an even more satisfying experience.
Quality Department
Réponse du service qualité
Dear Jen,
Thank you very much for your review. We are glad to hear that the flat met your expectations in terms of location, cleanliness and size, and that it was perfect for your trip. We look forward to welcoming you again in the future.
As the apartment is located right in the center, with a cafe below, be prepared for lots of late night noise from outside including garage trucks´s at 12.30pm. I guess it´s all part of the Spanish lifestyle!
Réponse du service qualité
Dear Anette,
We sincerely appreciate your positive comments about the location, the comfort of the flat and the ease of parking. We are pleased to hear that you enjoyed your stay and that the flat had everything you needed for your comfort.
Regarding the noise, we understand that being in the city centre this can mean a higher frequency of people and locals in the vicinity. It should be noted that we always strive to ensure that the soundproofing of our flats is as effective as possible. However, we appreciate your feedback as this allows us to identify areas for improvement. Please be assured that we will review this aspect and make the necessary improvements.
Thank you again for your valuable comments and we look forward to welcoming you again in the future.
Quality Department
Réponse du service qualité
Dear Stefan,
Thank you very much for your kind comment. We are pleased to hear that you enjoyed the central location of the apartment, as well as the decor and cleanliness. We appreciate that you highlighted the friendliness of our team during reception and check-in.
It will be a pleasure to welcome you again in the future.
Réponse du service qualité
Dear Allan,
We sincerely thank you for choosing us. It was a pleasure to have you with us and we look forward to welcoming you again in the future.
Es Vivienda vacacional, no había desayuno incluido por tanto no lo puedo valorar. La ubicación es perfecta, en la Calle Mesones, que es peatonal y comercial.
Pues l a verdad que no nos quejamos de nada, excepto que al ser peatonal el coche lo teníamos que dejar en un parking a 15 minutos a pie, pero no es una queja sino por aportar un conocmcimiento.
Réponse du service qualité
Estimada Yolanda,
Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.
Departamento de Calidad.
Réponse du service qualité
Dear Natalie,
Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay in our apartment and that you were able to explore the surroundings of Granada, as well as the proximity to the Alhambra.
We strive to provide an exceptional experience, and it is rewarding to know that we met your expectations. We appreciate your recommendation and hope to welcome you back in the future.
Réponse du service qualité
Dear Glenn,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Quality Department.
El lugar
El sofá cama está ya muy viejo y se sienten los resortes
Réponse du service qualité
Estimado Alejandro,
Gracias por su comentario y por destacar la calidad de nuestro alojamiento.
Lamentamos sinceramente que el sofá cama no respetara sus expectativas, aunque entendemos que la percepción de confort puede variar de una persona a otra, tenga la seguridad de que informaremos a nuestro equipo para que se realicen las mejoras que se consideren oportunas y evitar cualquier situación similar en el futuro.
Agradecemos mucho sus comentarios, ya que nos ayudan a crecer y a ofrecer un servicio aún más excepcional.
Esperamos volver a darle la bienvenida en el futuro.
Departamento de Calidad
Réponse du service qualité
Dear Valentina,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Réponse du service qualité
Dear Alicia,
Thank you very much for your kind words, and we´re delighted to hear that you enjoyed your stay at our apartment in Granada. It´s wonderful to know that you appreciated the balconies, the impeccable cleanliness, and the amenities provided, such as the washing machine and the drying rack.
We are committed to taking steps to improve the soundproofing of the accommodation so that our guests can enjoy a peaceful and restful sleep. Given that our apartment is located in the heart of the city, we understand that this can be a challenge, but we are dedicated to finding solutions that enhance our guests´ experience.
We´re glad to hear that you enjoyed your stay, and we greatly appreciate your recommendation. We look forward to welcoming you back in the future.
Location, cleanliness
Réponse du service qualité
Dear Giovanna,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Quality Department.
Réponse du service qualité
Dear Remco,
Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.
Réponse du service qualité
Dear Jack,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
La zona è molto rumorosa, visto il viavai di persone a tutte le ore del giorno e (soprattutto) della notte. Per questo motivo è sicuramente più adatto a ragazzi giovani che a famiglie.
Réponse du service qualité
Dear Alessandro,
Thank you for taking the time to share your feedback on your recent stay at our apartment. We are pleased to hear that you found the size of the apartment adequate, and that our efforts in cleanliness and furnishing were to your satisfaction.
We take pride in our convenient location, situated in a pedestrian area just a short distance from the cathedral. It´s indeed a bustling area, and we understand your concerns regarding the noise levels, particularly during the night. We apologize for any inconvenience this may have caused you.
Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
Quality Department.
Réponse du service qualité
Dear Rami,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Quality Department.
Réponse du service qualité
Dear Emilie,
Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.
Réponse du service qualité
Dear Simon,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
El sofá cama muy incómodo
Réponse du service qualité
Estimado Jose Luis:
Agradecemos sinceramente sus comentarios positivos sobre la ubicación, la limpieza y los servicios de nuestro establecimiento. Lamentamos mucho escuchar que el sofá cama no cumplió con sus expectativas en términos de comodidad.
Tomamos en cuenta su retroalimentación y la pasaremos al equipo correspondiente para revisar esta situación y buscar maneras de mejorar.
Departamento de Calidad
Réponse du service qualité
Estimada Paola:
Gracias por sus amables palabras sobre su reciente estancia con nosotros. Nos complace mucho saber que encontró nuestro alojamiento excepcional, con atención al detalle y un alto estándar de limpieza. También nos alegra saber que disfrutó de la ubicación. Su recomendación significa mucho para nosotros, y sería un honor recibirle de nuevo para otra estancia en el futuro.
Departamento de Calidad.
Réponse du service qualité
Estimada Hernández Fumero, Leticia:
Agradecemos sinceramente su comentario positivo acerca de nuestro establecimiento. Nos complace saber que ha apreciado la limpieza, el orden y la reciente actualización de nuestras instalaciones. Nos esforzamos continuamente para ofrecer un ambiente impecable y moderno a nuestros huéspedes, y su reconocimiento nos motiva a seguir manteniendo estos estándares. Esperamos tener el privilegio de recibirle nuevamente en el futuro y proporcionarle una experiencia igualmente agradable.
Departamento de Calidad.
Letto scomodo , appartamento NON insonorizzato nonostante sia di recente ristrutturazione. I tappi per le orecchie non sono sufficienti !!!!
Réponse du service qualité
Dear Alice, Thank you for sharing your feedback on your recent stay. We´re glad to hear that you appreciated the location and cleanliness of the apartment. We sincerely apologize for the inconvenience caused. It´s worth noting that the noise issue is not typical and may be specific to certain times or events throughout the year. However, we want to emphasize that our team is always ready to address any issues, as guest comfort is our top priority. Your insights are invaluable, and we are committed to making necessary improvements to ensure a more pleasant experience in the future. We appreciate your understanding and hope to have the opportunity to provide an enhanced service on your next visit.
Quality Department
Réponse du service qualité
Estimada Lara:
Agradecemos su retroalimentación y lamentamos que su experiencia no haya cumplido completamente sus expectativas. En nuestra página web, proporcionamos información detallada sobre las características y distribución del apartamento para que nuestros huéspedes tengan una visión clara del espacio. Lamentamos si, bajo su percepción, la vivienda no cumplió con sus expectativas. Tomaremos en cuenta su comentario sobre el sofá para futuras mejoras. Valoramos sus comentarios y apreciamos su elección. Esperamos tener la oportunidad de brindarle una experiencia más positiva en el futuro.
Réponse du service qualité
Estimada Penélope, Nos complace saber que disfrutó del apartamento en pleno centro de Granada y que se cuidó cada detalle para ofrecer comodidad, funcionalidad, limpieza y estética. Es estupendo saber que contaba con todo lo necesario para una estancia perfecta y que la comunicación fue excelente e inmediata. Agradecemos sus amables palabras. Estaremos encantados de recibirle nuevamente en el centro de Granada.
Departamento de Calidad
Réponse du service qualité
Dear John,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Réponse du service qualité
Dear Gabriel,
Thank you so much for your incredibly kind words. We are truly honored by your enthusiastic review and thrilled to hear that our place exceeded your expectations. It´s a joy to know that you consider it your favorite among all the places you stayed in Spain.
We take great pride in our central location and are delighted that it allowed you to explore Granada with such ease. Your comment about our place being "worth every cent" is immensely rewarding and motivates us to continue providing exceptional experiences for our guests.
If your travels bring you back to Granada, we would be absolutely delighted to host you again.
Réponse du service qualité
Dear Cristina,
Thank you immensely for sharing such a delightful review. It brings immense joy to know that you found our apartment charming and that its modern, elegant, and comfortable ambiance added to the enjoyment of your stay. We take pride in maintaining a fresh and new atmosphere for all our guests.
We´re thrilled that you appreciated the convenience of our location in a pedestrian-friendly area and that your week-long stay was met with satisfaction. It´s wonderful to hear that the cleaner´s visit during your time with us was an added bonus for your experience.
Your recommendation means a lot to us, and we´re genuinely grateful for your kind words. Should your travels bring you back this way, we´d be honored to host you once again.
Réponse du service qualité
Dear Alice,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed th location and found the apartment lovely. Your remarks inspire us to continue delivering outstanding service.
Réponse du service qualité
Dear Jinhee,
Thank you for your kind review. We´re delighted to hear that you found our accommodation perfect in terms of cleanliness, recent renovation, convenient location near attractions and restaurants, and in terms of communication. It´s a great compliment to consider it couldn´t be better.
We´re pleased to have contributed to making your experiences in Granada even better, and that you enjoyed your stay at Roberto´s place. Roberto´s prompt and responsive communication is an important aspect for us, and we´re glad to know you had a positive experience in that regard.
We appreciate your recommendation and look forward to welcoming you again in the future. Thank you for choosing to stay with us.
Réponse du service qualité
Dear Ayan,
Thank you for your concise and positive feedback. We´re thrilled to hear that you had a great stay wit us. Providing a wonderful experience for our guests is our top priority, and your appreciation means a lot to us. If your travels ever bring you back to the area, we´d be delighted to host you again.
Réponse du service qualité
Dear Fatima,
Thank you for taking the time to share your feedback. We´re delighted that you found the apartment beautiful, clean, and well-maintained. Providing a comfortable and pleasant stay is of utmost importance to us.
We´re also pleased to hear that our host was responsive and that you had a cleaning service during your stay. The convenient location, within walking distance of key attractions, adds to the overall experience.
Your kind words are greatly appreciated, and we would be more than happy to host you again should your travels bring you back to the area.
Réponse du service qualité
Estimada Molina,
Gracias por compartir su reseña con nosotros. Lamentamos la confusión respecto al apartamento reservado. Nos gusta ser siempre transparentes con la información ofrecida a nuestros huéspedes, por lo que, para evitar este confusiones, cuando se realiza la reserva enviamos un correo electrónico con toda la información necesaria para que nuestros clientes puedan verificar que han reservado el apartamento de su elección y con las características deseadas. Por otro lado, sentimos no haber podido ofrecerle otro apartamento con terraza, ya que el ofrecimiento del mismo queda sujeto a la disponibilidad que tengamos en el momento de la solicitud. Lamentamos estos inconvenientes, y las confusiones ocasionadas. Esperamos nos dé la oportunidad de recibirles de nuevo en el futuro para poder ofrecerles una estancia placentera y de su agrado.
Departamento de Calidad.
Réponse du service qualité
Dear Melissa, We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Quality Department
Réponse du service qualité
Dear Mumtaz, Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.
Quality Department
Réponse du service qualité
Dear Michael,
Thank you for taking the time to share your feedback with us. We´re delighted to hear that you enjoyed your stay with us. We´re pleased that the cleanliness, kitchen and bathroom, and overall comfort made you feel at home. It´s great to know that the AC, washer, and dishwasher met your expectations, and we´re glad you found the towels to be of good quality.
On the other hand, we´re sorry to hear about the noise at night that affected your experience, and also about provision of essentials like detergent, paper towels, and toilet paper, We usually leave this type of essential as a courtesy to make our clients´ stays more comfortable, but we regret that in your case it was not enough. We will take a note about your feeback which is valuable in helping us enhance our services.
Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.
Réponse du service qualité
Dear Sandra,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Réponse du service qualité
Dear Jessica,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Réponse du service qualité
Dear Greg,
Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Réponse du service qualité
Dear Phoebe Lau,
We´re so grateful for your glowing review. Thank you for highlighting the cleanliness in our apartment. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.
Réponse du service qualité
Dear Clarissa,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Réponse du service qualité
Dear Imane. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Steven. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit. Jose L.H. Campos. Quality Department Manager.
Réponse du service qualité
Dear Rhiannon,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Ramiro:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
El sofá-cama no es muy comodo.
Réponse du service qualité
Estimado Javier:
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Mireya,
Thank you for choosing us for your stay in Granada and for taking the time to review us. We are happy that you enjoyed your stay and very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Nina,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Mariana:
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Granada y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Serena,
We are delighted to receive your feedback and to know that you had a wonderful holiday in SGranada. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Elisa,
We are grateful for your feedback after your stay at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and please accept our apologies for the inconveniences you describe. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Decoração de muito bom gosto. Conforto e Limpeza. A anfitriã respondia imediatamente qualquer dúvida. Embaixo tem um bar ótimo e as janelas barram perfeitamente o barulho, não nos incomodou.
Não tem depósito de bagagens. Bem antes do horário do checkout, que é bastante rígido, a senhora da limpeza esmurrou a porta para nós expulsar antes do horário estipulado.
Réponse du service qualité
Dear Fátima,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Laura,
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
Heat pumps were able to heat our place sufficiently.
Réponse du service qualité
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Irene:
Gracias por elegirnos y por escribir esta gran reseña. Nos alegra enormemente que disfrutara de su estancia con nosotros. Esperamos volver a recibirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
Réponse du service qualité
Dear Colin,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimada Milagros:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
location
the noise from outside at night
Réponse du service qualité
Dear Idzik,
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the insulation. This will help us know which aspects we can still improve. We hope to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Mindy,
We are delighted to know that you had an amazing time in Granada with us. Thank you for the recommendation. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Estimado Goyo:
Muchas gracias por esta reseña sobre su estancia y el apartamento. Estaremos encantados de volver a recibirle.
Jose L.H. Campos
Director de Calidad
Els vespres se sent renou de la gent
Réponse du service qualité
Estimado Juan:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y de los alrededores con nosotros. Esperamos poder volver a recibirle muy pronto.
Jose L.H. Campos
Director de Calidad
Limpieza y ubicación
Puntualidad de anfitriona, pero se mostró amable y se disculpó
Réponse du service qualité
Estimada Inmaculada:
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y estamos deseosos de poder volver a recibirla en un futuro cercano.
Jose L.H. Campos
Director de Calidad
TV didn’t work, toilet stopped flushing
Réponse du service qualité
Dear Janey,
Thank you for taking the time reviewing your recent stay with us. We wish you had brought to our attention the inconveniences you experienced in order to assist you. Do not hesitate to reach us for future reservations.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Muchas gracias por su amable comentario. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.
Aija T.
Departamento de Calidad