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Apartamento
Mesones I

Granada · Centro

9,3 (80 valoraciones)


1-3
Personas

1
Dormitorio

1
Baño

52 m2
Superficie

Sobre el alojamiento

Se trata de un precioso apartamento de un dormitorio y un baño ubicado en un edificio histórico del centro de Granada, que ha sido completamente restaurado, respetando los elementos arquitectónicos de la fachada.

Al entrar al apartamento accedemos directamente al salón, decorado con mobiliario de calidad y que cuenta con sofá-cama doble de 1,50 cm, mesa auxiliar, sillas y Smart TV de 50 pulgadas. La cocina está abierta al salón y tiene todos los utensilios necesarios para hacer más cómoda su estancia. Junto a la cocina hay una mesa de comedor con capacidad para 4 comensales. Esta estancia es muy luminosa debido a que cuenta con 3 balcones con vistas a la Calle Mesones y a la Placeta de Santo Cristo.

Junto al salón encontramos el dormitorio, muy amplio y luminoso gracias a dos balcones que dan a la Calle Mesones y Caldereros. Cuenta con cama de matrimonio de 1,60 x 2 m y un gran armario empotrado.

A continuación del dormitorio, y con acceso desde el salón, se encuentra el cuarto de baño, amplio y con plato de ducha. También cuenta con luz natural gracias a un balcón que da a la Calle Caldereros.

El apartamento cuenta con aire acondicionado tanto en el dormitorio como en el salón. Además, a pesar de ser completamente exterior, los cierres de los balcones son dobles, garantizando el descanso.

Al tratarse de un edificio histórico no cuenta con ascensor.

La zona del apartamento es perfecta para conocer la ciudad a pie, al encontrarse en pleno centro de Granada, a solo unos pasos de los principales atractivos turísticos de la ciudad. Además, la zona cuenta con numerosos comercios, restaurantes y bares de tapas donde disfrutar de la auténtica gastronomía andaluza.

Aire acondicionado Split
Calefacción Split
Servicios Jabón, gel, champú, sábanas y toallas
Mascotas No permitidas
Cuna Disponible
Planta 1ª Planta
Ascensor No disponible
Sofá-cama Capacidad 1 persona
Fibra óptica Gratis
Balcón Con vistas al exterior
Televisión Smart TV
Cafetera Cápsulas
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h
> Este alojamiento no permite mascotas.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.


> VUT/GR/06940


>
La reserva de cada alojamiento de Genteel Home conlleva el ofrecimiento de experiencias o actividades extras para mejorar su estancia, las cuales son gestionadas por proveedores externos, que las pondrán en su conocimiento a través de e-mail o WhatsApp, pudiendo usted contratarlas o rechazarlas. Para más información sobre la gestión de experiencias y actividades extras de los alojamientos, visite nuestra Política de Privacidad en nuestra web oficial
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El explotador de este alojamiento se obliga a prestar junto con el servicio de alojamiento, los siguientes servicios:




• Servicio de recepción y custodia de equipajes. De 11:00h a 21:00h. Incluido en el precio.


• Limpieza periódica semanal y cambio de ropa de cama, y baño obligatoriamente en estancias superiores a 6 noches. Incluida en el precio.


*Posibilidad de limpieza periódica diaria aparte. Consultar precio.


Valoración de la propiedad

9,3 (80 Valoraciones)

Ubicación
9,7
Calidad
9,3
Limpieza
9,4
Personal
9,4
Instalaciones
9,5
Recomendación
9,3

Nos interesa tu opinión


Opiniones de nuestros clientes

SARA FONTALBA10
OCT 2024
De diez. Para repetir.
Ubicación inmejorable, decoración exquisita y personal muy atento.
Al ser un primero se escucha un poco el ruido de la calle por la noche. Es por ponerle un pero porque el apartamento está bien insonorizado, solo que de noche y en silencio es más fácil escuchar ruidos.
Respuesta del Departamento de Calidad

Estimada Sara,

Muchas gracias por su comentario tan positivo y por sus amables palabras. Nos alegra saber que la ubicación, la decoración del apartamento y la atención de nuestro personal fueron de su agrado y contribuyeron a una experiencia placentera.

Agradecemos también su reconocimiento a la insonorización del apartamento. Nos complace saber que disfrutó de su estancia y que, en general, el nivel de aislamiento fue satisfactorio.

Esperamos tener el placer de recibirle nuevamente en el futuro.

Departamento de Calidad

Natalia Petrik5
OCT 2024
If you like your sleep and you want to enjoy your holiday, I wouldn’t recommend to book this place.
The location was a great, apartment is well designed and decorated.
There is no sound proof in this place, we could hear everything from the street. It felt like we are sleeping in the tent, was not possible to sleep. And I would not blame the central location. The windows are having only 2 layers. Cleaning standards could be better as well for a value of money, it was a lot of dust when we arrived.
Respuesta del Departamento de Calidad

Dear Natalia,

We appreciate your positive comments regarding the location and design of the apartment. We are pleased to know that you enjoyed the decor and style of the space.

We deeply regret any inconvenience caused by the external noise. At our company, we always strive to offer the highest quality in all our properties, and we are sorry if we did not meet your expectations on this occasion. It is true that, being located in the city center, noise can increase on dates like holidays and weekends. Please rest assured that we will review these aspects to make any necessary improvements and resolve this issue as effectively as possible to ensure the satisfaction of our guests.

Regarding the cleanliness, we sincerely regret that it did not meet your expectations. We assure you that situations like this are uncommon in our service, as the quality and satisfaction of our guests are our top priorities. We greatly value your feedback and will pass this information on to our team to review our processes and ensure they are carried out as effectively as possible for the benefit of our guests.

Thank you again for your comments and observations. We hope that, despite these inconveniences, we will have the opportunity to welcome you again in the future and offer you an even more satisfying experience.

Quality Department

Jen Mader10
SEP 2024
Place was as described, great location, clean, perfect size for a couple traveling.
Respuesta del Departamento de Calidad

Dear Jen,

Thank you very much for your review. We are glad to hear that the flat met your expectations in terms of location, cleanliness and size, and that it was perfect for your trip. We look forward to welcoming you again in the future.

Annette Greenhalgh9
SEP 2024
The location was perfect. Good garages nearby for parking your car. The apartment was very comfortable with everything we needed.
As the apartment is located right in the center, with a cafe below, be prepared for lots of late night noise from outside including garage trucks´s at 12.30pm. I guess it´s all part of the Spanish lifestyle!
Respuesta del Departamento de Calidad

Dear Anette,

We sincerely appreciate your positive comments about the location, the comfort of the flat and the ease of parking. We are pleased to hear that you enjoyed your stay and that the flat had everything you needed for your comfort.

Regarding the noise, we understand that being in the city centre this can mean a higher frequency of people and locals in the vicinity. It should be noted that we always strive to ensure that the soundproofing of our flats is as effective as possible. However, we appreciate your feedback as this allows us to identify areas for improvement. Please be assured that we will review this aspect and make the necessary improvements.

Thank you again for your valuable comments and we look forward to welcoming you again in the future.

Quality Department

Stefan Zeinzinger10
SEP 2024
Sehr zentrale Lage, ausgezeichnete Einrichtung, sehr sauber und mit allem ausgestattet, was man brauchen kann. Der Empfang und Check-In waren sehr freundlich. Wenn man auf der Suche nach einer Unterkunft in bester Lage ist und kein Problem mit den Geräuschen von dem Geschehen auf der Straße ist, ist das die perfekte Unterkunft
Respuesta del Departamento de Calidad

Dear Stefan,

Thank you very much for your kind comment. We are pleased to hear that you enjoyed the central location of the apartment, as well as the decor and cleanliness. We appreciate that you highlighted the friendliness of our team during reception and check-in.

It will be a pleasure to welcome you again in the future.

AITANA ZAMBUDIO10
SEP 2024
No ha dejado ningún comentario.

Allan Reilly8
AGO 2024
X
Respuesta del Departamento de Calidad

Dear Allan,

We sincerely thank you for choosing us. It was a pleasure to have you with us and we look forward to welcoming you again in the future.

Yolanda Padron Gutierrez9
AGO 2024
Maravillosa
Es Vivienda vacacional, no había desayuno incluido por tanto no lo puedo valorar. La ubicación es perfecta, en la Calle Mesones, que es peatonal y comercial.
Pues l a verdad que no nos quejamos de nada, excepto que al ser peatonal el coche lo teníamos que dejar en un parking a 15 minutos a pie, pero no es una queja sino por aportar un conocmcimiento.
Respuesta del Departamento de Calidad

Estimada Yolanda,

Nos alegra que su estancia en nuestro apartamento haya sido una experiencia positiva. Agradecemos su tiempo para escribir una reseña acerca de su estancia con nosotros y por compartir sus comentarios con otros viajeros. Será un placer atenderle de nuevo en su próxima visita.

Departamento de Calidad.

Natalie Herdt10
JUL 2024
Super schöne Wohnung und Umgebung um Granada zu besichtigen. Die Alhambra ist Fußläufig zu erreichen. Direkt vor der Haustür findet man alles, was das Herz begehrt. Shopping, Essen, flanieren. Einfach toll.
Respuesta del Departamento de Calidad

Dear Natalie,

Thank you very much for your kind comments. We are glad to hear that you enjoyed your stay in our apartment and that you were able to explore the surroundings of Granada, as well as the proximity to the Alhambra.

We strive to provide an exceptional experience, and it is rewarding to know that we met your expectations. We appreciate your recommendation and hope to welcome you back in the future.

Glenn Ellen10
JUN 2024
Fabulous place to stay!! Very clean and in a great location. A little noisy at night, but you can’t beat the location.
Respuesta del Departamento de Calidad

Dear Glenn,

We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Quality Department.

Alejandro Pacheco10
JUN 2024
Bueno pero el sofá cama ya tendrían que cambiarlo
El lugar
El sofá cama está ya muy viejo y se sienten los resortes
Respuesta del Departamento de Calidad

Estimado Alejandro,

Gracias por su comentario y por destacar la calidad de nuestro alojamiento.

Lamentamos sinceramente que el sofá cama no respetara sus expectativas, aunque entendemos que la percepción de confort puede variar de una persona a otra, tenga la seguridad de que informaremos a nuestro equipo para que se realicen las mejoras que se consideren oportunas y evitar cualquier situación similar en el futuro.

Agradecemos mucho sus comentarios, ya que nos ayudan a crecer y a ofrecer un servicio aún más excepcional.

Esperamos volver a darle la bienvenida en el futuro.

Departamento de Calidad

Valentina Krochik10
MAY 2024
This place is a gem. Beautifully furnished, comfortable, flawless. Excellent location! I was traveling for a month through Portugal and Andalusia, and this apartment was the most wonderful and joyous place i stayed. Grateful to the host for great communication and help!
Respuesta del Departamento de Calidad

Dear Valentina,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.

Alicia Hills10
MAY 2024
This apartment in Granada is a gem! It has beautiful window balconies all around and was impeccably clean. We appreciated having a laundry washing machine and drying rack. The location is prime within the city and a short walk from everything! The only challenge is if you prefer to sleep earlier than the city as the walkway below can be lively. Bring ear plugs, white noise (e.g., a phone track with waves/ rain), and perhaps a sleep aid. Beautiful place and great amenities! Highly recommended!
Respuesta del Departamento de Calidad

Dear Alicia,

Thank you very much for your kind words, and we´re delighted to hear that you enjoyed your stay at our apartment in Granada. It´s wonderful to know that you appreciated the balconies, the impeccable cleanliness, and the amenities provided, such as the washing machine and the drying rack.
We are committed to taking steps to improve the soundproofing of the accommodation so that our guests can enjoy a peaceful and restful sleep. Given that our apartment is located in the heart of the city, we understand that this can be a challenge, but we are dedicated to finding solutions that enhance our guests´ experience.
We´re glad to hear that you enjoyed your stay, and we greatly appreciate your recommendation. We look forward to welcoming you back in the future.

giovanna sesta10
MAY 2024
The apartment in Calle Mesones 14 in Granada has all the features that accommodation should have for short periods
Location, cleanliness
Respuesta del Departamento de Calidad

Dear Giovanna,

It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.

Quality Department.

Remco Boas10
MAY 2024
Fantastisch appartement in drukke winkelstraat. Heerlijke reuring. Zeer fijne bedden. Fijn sanitair. Super lokatie.
Respuesta del Departamento de Calidad

Dear Remco,

Thank you for your kind review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team and is important for us to improve. It is our pleasure to serve guests like you, and we await your return in the future.

Jack(Chin Yen) Wu10
MAY 2024
Roberto’s place was well situated in city centre so everything was close by. Lots of busses, shops, restaurants, grocers. The place was very spacious, clean and had everything we needed. The team was very helpful with checkout and let us store our luggage while we walked around on our last day. While it wasn’t an issue for us, there can be a bit of road noise so something to consider, but all the pros outweigh this con easily
Respuesta del Departamento de Calidad

Dear Jack,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Alessandro Ballan8
ABR 2024
Appartamento di dimensioni adeguate, pulito e arredato con cura. Situato in una zona pedonale, dista solo poche centinaia di metri dalla cattedrale.
La zona è molto rumorosa, visto il viavai di persone a tutte le ore del giorno e (soprattutto) della notte. Per questo motivo è sicuramente più adatto a ragazzi giovani che a famiglie.
Respuesta del Departamento de Calidad

Dear Alessandro,

Thank you for taking the time to share your feedback on your recent stay at our apartment. We are pleased to hear that you found the size of the apartment adequate, and that our efforts in cleanliness and furnishing were to your satisfaction.
We take pride in our convenient location, situated in a pedestrian area just a short distance from the cathedral. It´s indeed a bustling area, and we understand your concerns regarding the noise levels, particularly during the night. We apologize for any inconvenience this may have caused you.
Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

Quality Department.

Rami Hammoud10
ABR 2024
apartment is very nice, everything is new, and location is great. In the center of the city, on a busy street but you don´t hear the noise which is great. You can literally jump out of bed and reach coffee shops, restaurants and many other attractions.
Respuesta del Departamento de Calidad

Dear Rami,

We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.

Quality Department.

Carmen García Cocero9
ABR 2024
No ha dejado ningún comentario.

Emilie Hemmings10
ABR 2024
Très joli appartement en plein cœur de Grenade. Toutes les attractions sont facilement accessibles à pied. L appartement était bien décoré et propre. Seul petit point négatif : les fenêtres isolent très mal du bruit du dehors.
Respuesta del Departamento de Calidad

Dear Emilie,

Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns. Thank you again for your review, and we hope to have the opportunity to welcome you back soon.

Simon Meissner10
ABR 2024
Tolles kleines Apartment, ideal für einen Städtetrip zu zweit. Das Apartment liegt mitten in der Fußgängerzone, man kann alle wichtigen Orte im Zentrum von Granada fußläufig erreichen. Die Einrichtung ist sehr geschmackvoll und das Apartment war sauber. Wir haben uns sehr wohl gefühlt.
Respuesta del Departamento de Calidad

Dear Simon,

Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

rawad ibrahim10
ABR 2024
No ha dejado ningún comentario.

Sergio Lopez10
MAR 2024
No ha dejado ningún comentario.

Sergio Lopez10
MAR 2024
No ha dejado ningún comentario.

Giselle Reinoso Espinoza10
MAR 2024
No ha dejado ningún comentario.

jose luis esteban lopez10
MAR 2024
Ubicación , limpieza y servicios
El sofá cama muy incómodo
Respuesta del Departamento de Calidad

Estimado Jose Luis:
Agradecemos sinceramente sus comentarios positivos sobre la ubicación, la limpieza y los servicios de nuestro establecimiento. Lamentamos mucho escuchar que el sofá cama no cumplió con sus expectativas en términos de comodidad.

Tomamos en cuenta su retroalimentación y la pasaremos al equipo correspondiente para revisar esta situación y buscar maneras de mejorar.

Departamento de Calidad

ghita lahbabi10
FEB 2024
No ha dejado ningún comentario.

Paola10
FEB 2024
El alojamiento está genial, no le falta ningún detalle y destacaría la limpieza que tiene. Me ha gustado bastante dónde está ubicado y sin lugar, lo recomendaría y volvería a repetir.
Respuesta del Departamento de Calidad

Estimada Paola:

Gracias por sus amables palabras sobre su reciente estancia con nosotros. Nos complace mucho saber que encontró nuestro alojamiento excepcional, con atención al detalle y un alto estándar de limpieza. También nos alegra saber que disfrutó de la ubicación. Su recomendación significa mucho para nosotros, y sería un honor recibirle de nuevo para otra estancia en el futuro.


Departamento de Calidad.

ghita lahbabi10
FEB 2024
No ha dejado ningún comentario.

Hernández Fumero Leticia10
ENE 2024
Limpieza, orden y muy nuevo
Respuesta del Departamento de Calidad

Estimada Hernández Fumero, Leticia:

Agradecemos sinceramente su comentario positivo acerca de nuestro establecimiento. Nos complace saber que ha apreciado la limpieza, el orden y la reciente actualización de nuestras instalaciones. Nos esforzamos continuamente para ofrecer un ambiente impecable y moderno a nuestros huéspedes, y su reconocimiento nos motiva a seguir manteniendo estos estándares. Esperamos tener el privilegio de recibirle nuevamente en el futuro y proporcionarle una experiencia igualmente agradable.

Departamento de Calidad.

Alice Fabbri6
ENE 2024
Posizione , pulizia
Letto scomodo , appartamento NON insonorizzato nonostante sia di recente ristrutturazione. I tappi per le orecchie non sono sufficienti !!!!
Respuesta del Departamento de Calidad

Dear Alice, Thank you for sharing your feedback on your recent stay. We´re glad to hear that you appreciated the location and cleanliness of the apartment. We sincerely apologize for the inconvenience caused. It´s worth noting that the noise issue is not typical and may be specific to certain times or events throughout the year. However, we want to emphasize that our team is always ready to address any issues, as guest comfort is our top priority. Your insights are invaluable, and we are committed to making necessary improvements to ensure a more pleasant experience in the future. We appreciate your understanding and hope to have the opportunity to provide an enhanced service on your next visit.

Quality Department

Lara Kalo4
ENE 2024
El anuncio tiene unas fotos muy bien hechas, parece mucho más grande de lo que es, siempre cuentas con que esto sucede,pero no tan extremadamente. El apartamento es pequeñisimo, está bien para una pareja pero no para 4 personas , nos agobiamos bastante , la distribucion es algo claustofobica. El sofá del salón se convierte en cama con un colchón muy fino en el cual es muy incómodo dormir ,te clavas toda la estructura .Pedimos que nos cambiaran de apartamento sin éxito. De decoración es muy bonita y la ubicación perfecta pero si sois más de 2 no lo recomiendo.
Respuesta del Departamento de Calidad

Estimada Lara:

Agradecemos su retroalimentación y lamentamos que su experiencia no haya cumplido completamente sus expectativas. En nuestra página web, proporcionamos información detallada sobre las características y distribución del apartamento para que nuestros huéspedes tengan una visión clara del espacio. Lamentamos si, bajo su percepción, la vivienda no cumplió con sus expectativas. Tomaremos en cuenta su comentario sobre el sofá para futuras mejoras. Valoramos sus comentarios y apreciamos su elección. Esperamos tener la oportunidad de brindarle una experiencia más positiva en el futuro.

Penélope Piñera Fernández10
DIC 2023
Apartamento en pleno centro de Granada. Cuidado cada detalle, comodidad, funcionalidad, limpieza y estética. Contaba con todo lo necesario para una estancia perfecta. La comunicación excelente e inmediata.
Respuesta del Departamento de Calidad

Estimada Penélope, Nos complace saber que disfrutó del apartamento en pleno centro de Granada y que se cuidó cada detalle para ofrecer comodidad, funcionalidad, limpieza y estética. Es estupendo saber que contaba con todo lo necesario para una estancia perfecta y que la comunicación fue excelente e inmediata. Agradecemos sus amables palabras. Estaremos encantados de recibirle nuevamente en el centro de Granada.

Departamento de Calidad

John Moon10
NOV 2023
Great place! Great location! Highly recommended!
Respuesta del Departamento de Calidad

Dear John,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Francisco Naveira9
NOV 2023
No ha dejado ningún comentario.

Gabriel Negron10
OCT 2023
There are not enough stars to rate this place. We absolutely loved it, definitely our favorite of all the places we stayed in Spain. Right in the heart of Granada, within walking distance of everything. Worth every cent!!
Respuesta del Departamento de Calidad

Dear Gabriel,

Thank you so much for your incredibly kind words. We are truly honored by your enthusiastic review and thrilled to hear that our place exceeded your expectations. It´s a joy to know that you consider it your favorite among all the places you stayed in Spain.

We take great pride in our central location and are delighted that it allowed you to explore Granada with such ease. Your comment about our place being "worth every cent" is immensely rewarding and motivates us to continue providing exceptional experiences for our guests.

If your travels bring you back to Granada, we would be absolutely delighted to host you again.

Cristina Ross10
OCT 2023
A charming apartment: light, modern, elegant, comfortable. Everything was new. An attractive building in a pedestrian street. We were very happy here for a week and would recommend. We had a cleaner part way through our stay which was a bonus.
Respuesta del Departamento de Calidad

Dear Cristina,

Thank you immensely for sharing such a delightful review. It brings immense joy to know that you found our apartment charming and that its modern, elegant, and comfortable ambiance added to the enjoyment of your stay. We take pride in maintaining a fresh and new atmosphere for all our guests.

We´re thrilled that you appreciated the convenience of our location in a pedestrian-friendly area and that your week-long stay was met with satisfaction. It´s wonderful to hear that the cleaner´s visit during your time with us was an added bonus for your experience.

Your recommendation means a lot to us, and we´re genuinely grateful for your kind words. Should your travels bring you back this way, we´d be honored to host you once again.

Alice Holloway10
OCT 2023
Excellent location. Lovely apartment. Will be back and would recommend.
Respuesta del Departamento de Calidad

Dear Alice,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed th location and found the apartment lovely. Your remarks inspire us to continue delivering outstanding service.

Jinhee Kim10
SEP 2023
This place was perfect in terms of cleanness, newly renovated environment, location, distance to attractions & restaurants, and communications! Can’t be better than this place - highly recommended!! The stay at Roberto’s place made my experiences in Granada even better. Also, Roberto was very responsive and I got all needed immediately.
Respuesta del Departamento de Calidad

Dear Jinhee,

Thank you for your kind review. We´re delighted to hear that you found our accommodation perfect in terms of cleanliness, recent renovation, convenient location near attractions and restaurants, and in terms of communication. It´s a great compliment to consider it couldn´t be better.

We´re pleased to have contributed to making your experiences in Granada even better, and that you enjoyed your stay at Roberto´s place. Roberto´s prompt and responsive communication is an important aspect for us, and we´re glad to know you had a positive experience in that regard.

We appreciate your recommendation and look forward to welcoming you again in the future. Thank you for choosing to stay with us.

Ayan Abshir10
SEP 2023
Great stay and very lucky to have booked Roberto’s Airbnb
Respuesta del Departamento de Calidad

Dear Ayan,

Thank you for your concise and positive feedback. We´re thrilled to hear that you had a great stay wit us. Providing a wonderful experience for our guests is our top priority, and your appreciation means a lot to us. If your travels ever bring you back to the area, we´d be delighted to host you again.

Fatima Hussein10
SEP 2023
The apartment was beautiful and clean, the host was kind and very responsive. The apartment was cleaned halfway through our stay. The location was fantastic, it was a walkable distance to the cathedral, plaza nueva and the information centre
Respuesta del Departamento de Calidad

Dear Fatima,

Thank you for taking the time to share your feedback. We´re delighted that you found the apartment beautiful, clean, and well-maintained. Providing a comfortable and pleasant stay is of utmost importance to us.

We´re also pleased to hear that our host was responsive and that you had a cleaning service during your stay. The convenient location, within walking distance of key attractions, adds to the overall experience.

Your kind words are greatly appreciated, and we would be more than happy to host you again should your travels bring you back to the area.

Molinas Rodrigo3
SEP 2023
Alquilamos un piso con terraza según muestra en fotos y al llegar descubrimos que no la tenía. El establecimiento no nos dió ninguna solución, su única propuesta fue la cancelación de la reserva. Desagradable
Respuesta del Departamento de Calidad

Estimada Molina,

Gracias por compartir su reseña con nosotros. Lamentamos la confusión respecto al apartamento reservado. Nos gusta ser siempre transparentes con la información ofrecida a nuestros huéspedes, por lo que, para evitar este confusiones, cuando se realiza la reserva enviamos un correo electrónico con toda la información necesaria para que nuestros clientes puedan verificar que han reservado el apartamento de su elección y con las características deseadas. Por otro lado, sentimos no haber podido ofrecerle otro apartamento con terraza, ya que el ofrecimiento del mismo queda sujeto a la disponibilidad que tengamos en el momento de la solicitud. Lamentamos estos inconvenientes, y las confusiones ocasionadas. Esperamos nos dé la oportunidad de recibirles de nuevo en el futuro para poder ofrecerles una estancia placentera y de su agrado.

Departamento de Calidad.

Min-Pei Lin10
SEP 2023
No ha dejado ningún comentario.

Melissa Royo10
AGO 2023
If you are visiting Granada, this place is a must!!!! Located right next to plaza bib-rambla and so central to the whole city I didn’t have to catch a bus at all. Great location and had everything I needed. Would 10/10 stay at here again for a trip to Granada
Respuesta del Departamento de Calidad

Dear Melissa, We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Quality Department

Mumtaz Khuwaja8
AGO 2023
Great location and apt. There is quite bit of noise from restaurant underneath the apt and nearby streets.
Respuesta del Departamento de Calidad

Dear Mumtaz, Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.

Quality Department

Michael Reddy10
JUL 2023
We enjoyed our stay here for almost three weeks. Apartment is very clean, very new kitchen and bathroom, and felt like home. The AC works great. Nice washer and dishwasher. Greta towels. Also nice to have the cleaning once a week give or take. Cons: It is loud at night. If you like to go to bed early and can’t handle the noise I do not recommend. Also they didn’t provide enough dishwasher and laundry detergent, or paper towels and toilet paper. They replenish upon cleaning but don’t provide more than 2 or 3 of each.
Respuesta del Departamento de Calidad

Dear Michael,

Thank you for taking the time to share your feedback with us. We´re delighted to hear that you enjoyed your stay with us. We´re pleased that the cleanliness, kitchen and bathroom, and overall comfort made you feel at home. It´s great to know that the AC, washer, and dishwasher met your expectations, and we´re glad you found the towels to be of good quality.

On the other hand, we´re sorry to hear about the noise at night that affected your experience, and also about provision of essentials like detergent, paper towels, and toilet paper, We usually leave this type of essential as a courtesy to make our clients´ stays more comfortable, but we regret that in your case it was not enough. We will take a note about your feeback which is valuable in helping us enhance our services.

Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Sandra Miller10
JUL 2023
Great location, easy to wander around and see the local sights. Close to shops. Beautifully decorated apartment. Light and bright.
Respuesta del Departamento de Calidad

Dear Sandra,

Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.

Jessica Litherland10
JUL 2023
Beautiful apartment in a central location. Really enjoyed my stay.
Respuesta del Departamento de Calidad

Dear Jessica,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Greg Bourke10
JUL 2023
This a wonderful place in a perfect location to explore Granada. Book it if available
Respuesta del Departamento de Calidad

Dear Greg,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Phoebe Lau10
JUN 2023
The location was excellent! Located right in the center of Granada and the superb clean apartment made us feel at ease upon arrival!
Respuesta del Departamento de Calidad

Dear Phoebe Lau,

We´re so grateful for your glowing review. Thank you for highlighting the cleanliness in our apartment. It´s our pleasure to provide our guests with an exceptional experience, and we hope to have the pleasure of hosting you again soon.

Clarissa Martins10
JUN 2023
Apartamento totalmente reformado no centro histórico de Granada. Muito limpo, confortável e espaçoso. A persiana escurece bastante os ambientes para poder dormir e o apartamento também oferece máquina de lavar roupa. Próximo da Catedral e é possível fazer muitos passeios a pé. Tivemos excelentes dias lá.
Respuesta del Departamento de Calidad

Dear Clarissa,

Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Imane F10
JUN 2023
Great apartment, clean and very central. You can walk to all the touristic places. Smooth communication with the host. The best place to stay while in Granada.
Respuesta del Departamento de Calidad

Dear Imane. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.

Steven Hoefer8
MAY 2023
Beautiful apartment in a great location. Lots of cafes, shopping and historical sights within minutes while walking. We were especially glad to have a washing machine in the unit as well!
Respuesta del Departamento de Calidad

Dear Steven. We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit. Jose L.H. Campos. Quality Department Manager.

Rhiannon Kauffman10
MAY 2023
Wonderful stay. Walking distance to everything.
Respuesta del Departamento de Calidad

Dear Rhiannon,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.

Jose L.H. Campos
Quality Department Manager

Ramiro Villagomez10
MAY 2023
Excelente ubicación en el centro de la ciudad !!
Respuesta del Departamento de Calidad

Estimado Ramiro:
Gracias por sus amables palabras y por compartir su experiencia. Estamos emocionados de saber que tuvo una estancia cómoda. Sería un placer darle la bienvenida de nuevo en el futuro.

Jose L.H. Campos
Director de Calidad

Javier Doménech Savall8
MAY 2023
La ubicación fue lo mejor
El sofá-cama no es muy comodo.
Respuesta del Departamento de Calidad

Estimado Javier:
Muchas gracias por tomarse el tiempo para compartir sus pensamientos sobre su estancia en nuestro apartamento. Nos alegra saber que disfrutaron su estadía y esperamos que hayan creado algunos recuerdos maravillosos durante su tiempo con nosotros. Esperamos con ansias su próxima visita.

Jose L.H. Campos
Director de Calidad

Mireya Zellner8
MAY 2023
great!
Respuesta del Departamento de Calidad

Dear Mireya,
Thank you for choosing us for your stay in Granada and for taking the time to review us. We are happy that you enjoyed your stay and very much look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Nina Gallo10
ABR 2023
Incredible stay in the heart of Granada! We landed in Granada around 11:30pm and Elvira met us at the apartment was punctual kind and showed us all the amenities of the apartment and gave us recommendations for Granada! There are several markets nearby and the kitchen is fully stocked with all the amenities to make meals, we had breakfast here every morning. The shower is very modern and the hot water heater is great! The unit is equipped with AC which was perfect and helped drown out some of the outside noise. The apartment is located in the best location of Granada, easy to walk to any part of the city. The lively neighborhood was perfect for our stay, it does get noisy on the weekends until about 1:30am but this did not bother us in the slightest for the location the noise is worth it! The apartment is just as fabulous as the pictures, if not better! If you’re thinking about booking do it, I’m shocked there are not more reviews. This is a rare find and you will not regret staying here!
Respuesta del Departamento de Calidad

Dear Nina,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Mariana Tanoni10
ABR 2023
El dpto es bellísimo. Tal lo publicado. Si bien el interlocutor no es Roberto, la comunicación fue excelente. Atento en todo momento si necesitábamos algo. Recomendable 100%. El único detalle no menor es que esa esquina es muy ruidosa hasta altas horas, sobre todo fin de semana. Para nosotros no fue un problema pero es importante saberlo. Lo recomendaría.
Respuesta del Departamento de Calidad

Estimada Mariana:
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Granada y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.

Jose L.H. Campos
Quality Department Manager

Serena Waelti8
ABR 2023
Die Wohnung ist sehr zentral gelegen und hat eine gute Raumaufteilung. Für zwei Personen ist es ideal. Wir haben uns sofort wohlgefühlt. Was man wissen muss, ist die Geräusche von der Strasse (Einkaufsstrasse mit Läden, Bars (auch Stadtreinigung) hört man gut. Wir haben mit Ohrstöpseln geschlafen. Ansonsten ist es aber gemütlich und schön eingerrichtet. Praktisch war für uns auch, dass es eine Waschmaschine hat.
Respuesta del Departamento de Calidad

Dear Serena,
We are delighted to receive your feedback and to know that you had a wonderful holiday in SGranada. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Elisa-Johanna Bebert10
MAR 2023
Die Wohnung ist sehr zentral und toll aufgeteilt und ausgestattet. Es ist aufgrund der Lage in der Fußgängerzone bis spät abends und in der Nacht wirklich sehr laut, Ohrenstöpsel sollte jeder dabei haben! Wenn man damit gut klar kommt , dann ist die Wohnung absolut zu empfehlen!
Respuesta del Departamento de Calidad

Dear Elisa,
We are grateful for your feedback after your stay at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and please accept our apologies for the inconveniences you describe. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Jose Manuel Menchon Murcia10
MAR 2023
No ha dejado ningún comentario.

inmaculada soler poves9
MAR 2023
No ha dejado ningún comentario.

Fatima Junqueira10
MAR 2023
Bom apartamento, bem localizado. Horário de checkout estabelecido pela acomodação não foi respeitado.
Decoração de muito bom gosto. Conforto e Limpeza. A anfitriã respondia imediatamente qualquer dúvida. Embaixo tem um bar ótimo e as janelas barram perfeitamente o barulho, não nos incomodou.
Não tem depósito de bagagens. Bem antes do horário do checkout, que é bastante rígido, a senhora da limpeza esmurrou a porta para nós expulsar antes do horário estipulado.
Respuesta del Departamento de Calidad

Dear Fátima,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.

Jose L.H. Campos
Quality Department Manager

Laura Copa Novo10
MAR 2023
todo como lo esperábamos. estuvimos 6 días muy cómodos. es en pleno centro, así que si quieres disfrutar de lleno de la ciudad, es el lugar ideal. Nosotros subíamos a esquiar todos los días y después ducha y a disfrutar de esta magnifica ubicación. repetiremos. eso sí, si eres de sueño ligero, ten en cuenta que es un primero en una calle concurrida.
Respuesta del Departamento de Calidad

Estimado Laura,
Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Roger10
FEB 2023
Very nice place, spacious, clean. Not to loud despite being on the 1st floor downtown. Central location!

Heat pumps were able to heat our place sufficiently.
Respuesta del Departamento de Calidad

Jose L.H. Campos
Quality Department Manager

Irene Gil Rodriguez9
FEB 2023
Ubicación. El piso en sí. Muy recomendable
Respuesta del Departamento de Calidad

Estimada Irene:
Gracias por elegirnos y por escribir esta gran reseña. Nos alegra enormemente que disfrutara de su estancia con nosotros. Esperamos volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Colin Braudrick10
FEB 2023
Incredible location, it’s in the heart of Granada. Friday night it was pretty loud outside on and off until about 5 AM, which is typical in any apartment in this area. Knowing this we brought earplugs and slept like a baby.
Respuesta del Departamento de Calidad

Dear Colin,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.

Jose L.H. Campos
Quality Department Manager

Milagros Perez Estrada9
FEB 2023
Estupendo apartamente centrico, comodo y limpio.
Respuesta del Departamento de Calidad

Estimada Milagros:
Muchas gracias por alojarse con nosotros y por escribir esta maravillosa reseña. Esperamos poder volver a recibirle pronto.

Jose L.H. Campos
Director de Calidad

Idzik Marta8
FEB 2023
everything was great
location
the noise from outside at night
Respuesta del Departamento de Calidad

Dear Idzik,
We are most grateful for this review and the time you have taken out of your day to write it. Thank you for the remarks on the insulation. This will help us know which aspects we can still improve. We hope to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Mindy Snow10
ENE 2023
We had the best stay here! Beautiful clean apartment right in the center of town. Would recommend and would stay again.
Respuesta del Departamento de Calidad

Dear Mindy,
We are delighted to know that you had an amazing time in Granada with us. Thank you for the recommendation. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Jennifer Sutherland8
ENE 2023
Finding parking anywhere near Roberto’s place was extremely difficult.

Goyo Diaz10
DIC 2022
Piso muy bien ubicado, limpio y bien equipado Volvería
Respuesta del Departamento de Calidad

Estimado Goyo:
Muchas gracias por esta reseña sobre su estancia y el apartamento. Estaremos encantados de volver a recibirle.

Jose L.H. Campos
Director de Calidad

Juan Ginard Huguet7
DIC 2022
Molt cèntric
Els vespres se sent renou de la gent
Respuesta del Departamento de Calidad

Estimado Juan:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y de los alrededores con nosotros. Esperamos poder volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Inmaculada Soto Menéndez10
NOV 2022
Excelente apartamento
Limpieza y ubicación
Puntualidad de anfitriona, pero se mostró amable y se disculpó
Respuesta del Departamento de Calidad

Estimada Inmaculada:
Le damos las gracias por compartir su opinión sobre su estancia en apartamento. Es maravilloso escuchar que fuimos capaces de hacer especial su estancia y estamos deseosos de poder volver a recibirla en un futuro cercano.

Jose L.H. Campos
Director de Calidad

Janey Johnson8,3
NOV 2022
Good location
TV didn’t work, toilet stopped flushing
Respuesta del Departamento de Calidad

Dear Janey,
Thank you for taking the time reviewing your recent stay with us. We wish you had brought to our attention the inconveniences you experienced in order to assist you. Do not hesitate to reach us for future reservations.

Jose L.H. Campos
Quality Department Manager

Arnaud Botella10
OCT 2022
Muy bonito, limpio, lindo apartamento. Buena ubicación. Gracias por su respuesta.

Lukasz Nespiak9,2
OCT 2022
No ha dejado ningún comentario.

Maz Ifzal10
SEP 2022
Location was great. Close to everything. Like everywhere else in Granada you need to be prepared to go up and down hills in the neighbourhood. Great stay thanks

m sin r y sin d10
AGO 2022
Situación y lo nuevo qué sta la calidad de los materiales y muebles y tb lo equipado q está en general la cocina y todo el piso.
Respuesta del Departamento de Calidad

Muchas gracias por su amable comentario. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos su próxima visita.

Aija T.
Departamento de Calidad