Appartement exclusif situé dans la rue Zacatín, au cœur de Grenade, à quelques pas des principales attractions du centre historique, vous permettant de vous immerger dans la richesse culturelle et architecturale de la ville.
L’appartement offre deux chambres spacieuses, toutes deux équipées d’un lit double et d’une armoire pour maximiser votre confort. De plus, il dispose d’un salon spacieux équipé d’un canapé-lit confortable et grand, ainsi que d’une Smart TV de dernière génération, idéale pour ces moments où vous souhaitez vous détendre et vous relaxer.
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Réponse du service qualité
Dear Raj,
Thank you for sharing your experience, and we´re glad to hear that you found the place to be good. We apologize for the unusual odors you encountered during your stay. This is certainly not the experience we aim to provide. We take matters like this seriously and will investigate the source of these odors immediately to ensure they are addressed and resolved for our future guests. Your feedback is incredibly valuable, and we appreciate your understanding. If there´s anything else you´d like to bring to our attention or if there´s a way we can make amends, please don´t hesitate to reach out. Your comfort and satisfaction are of utmost importance to us, and we´re dedicated to ensuring a pleasant experience for all our guests.
Réponse du service qualité
Estimada Carmen:
Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.
Perfect location, beautiful apartment
some milk in the fridge and some dustbins in the rooms would be great.
Réponse du service qualité
Dear Annelize,
Thank you for your kind review. We´re thrilled to hear that you loved our beautiful apartment and found the location to be perfect for your stay.
We usually leave different amenities in all our apartments as a courtesy for our guests such coffee, oil, vinegar, salt, and sugar, but, we appreciate your feedback and will take it into consideration. Adding some milk to the fridge and placing dustbins in the rooms is a practical suggestion that can enhance the guest experience. Your input is valuable, and we hope to welcome you back in the future, and we´ll strive to provide an even better experience.
Quality Department.
Réponse du service qualité
Dear Meryl,
Thank you so much for your wonderful feedback. We´re thrilled to hear that your stay at our place exceeded your expectations. As our first-ever guests, your experience holds a special place for us, and we´re delighted to know that the location, quiet neighborhood, luxurious decor, and accessibility to various tours contributed to a memorable stay. Providing you with central and sublime amenities while offering great value is our aim. We hope to have the pleasure of hosting you again in the future. Thank you for choosing our place.