Exclusive two bedroom, two bathroom flat in Via Scarlatti in Florence.
Located on the first floor of a charming Liberty style building, this flat welcomes you with a hallway that leads you to the living/dining room with an open plan kitchen with all the necessary utensils for its use, the living room has two large windows that invite you to enjoy the urban view, one of them with a balcony. To your right, you will discover the master bedroom, equipped with a double bed and a large window. On the opposite side, the corridor leads to a bathroom with shower. In the living room you will find a metal spiral staircase that leads to the upper floor, where you will find the second double bedroom. This level is complemented by a large dressing room and a second full bathroom.
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Response from the Quality Department
Dear Gianina,
Thank you very much for your thoughtful review. We are truly pleased to hear that you enjoyed the apartment´s comfort and cleanliness. It´s also wonderful to know that our staff met your expectations.
Your feedback is an affirmation of the service we strive to provide. We sincerely look forward to the opportunity to welcome you back in the future.
Quality Department
Response from the Quality Department
Dear Sumit,
On behalf of the entire team, we want to express our sincere gratitude for your valuable comment about your stay with us. We are pleased to know that we met your expectations and that you enjoyed a pleasant experience.
Your opinion is very important to us and helps us stay focused on our commitment to quality and customer satisfaction. We hope to have the opportunity to welcome you back in the future and continue to provide you with exceptional service.
Quality Department
Response from the Quality Department
Dear Mark,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again.
Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
We look forward to the opportunity of hosting you again soon.
Quality Department
Response from the Quality Department
Dear Binit,
Thank you for your fantastic review. We are so happy to hear that you had a lovely stay at our property and found everything you needed - a clean, comfortable and well-equipped space. We are delighted that Scott was an exceptional host and was always available to answer your questions and offer recommendations.
We are delighted to hear that your experience was unbeatable and we greatly appreciate your recommendation. We look forward to the opportunity to welcome you back in the future. Thank you for choosing our apartment and for taking the time to share your experience.
Quality Department
Response from the Quality Department
Dear Jehnaya,
Thank you for choosing our apartment for your recent stay. Your satisfaction means the world to us, and we hope to have the pleasure of hosting you again soon.
Quality Department
Response from the Quality Department
Dear Daniela,
Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay in our apartment.
We are firmly committed to providing accurate and detailed information about our accommodations so that our guests can make informed decisions before booking. That is why we make sure to inform you that our accommodation is located on the first floor of the building and that it does not have an elevator. However, we are happy to know that this did not affect your stay and you were able to enjoy it.
We apologize for any inconvenience you may have experienced during your stay. Thank you again for your review and we hope to welcome you again soon.
Quality Department
Response from the Quality Department
Dear Likaa,
Thank you for your feedback. We deeply regret any disturbance you experienced during your stay.
Upon receiving your report, we promptly dispatched three technicians to identify and resolve the issue. Each of them thoroughly inspected the situation and confirmed that everything was in proper working order. They concluded that the water leakage was likely due to the shower doors not being properly closed during use. This caused water to escape and drip onto the wooden floor, resulting in some drops making their way downstairs.
Since the inspections and the technicians´ recommendations to ensure the shower doors are securely closed, we have not observed any recurrence of the problem. We are confident that this simple measure has effectively resolved the issue.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future under more pleasant circumstances.
Quality Department
Response from the Quality Department
Estimada Keisy,
Nos complace enormemente recibir sus palabras tan elogiosas y saber que disfrutó tanto de su estancia en nuestro apartamento. Es un honor para nosotros saber que encontraron un espacio acogedor.
Nos alegra especialmente saber que nuestra anfitriona pudo proporcionarles una cálida bienvenida y asistencia durante su estancia. Transmitiremos sus amables comentarios, ya que nos esforzamos por asegurar que cada detalle esté cuidadosamente organizado para nuestros huéspedes.
Es gratificante saber que nuestras instalaciones completamente equipadas, contribuyeron a hacer de su estancia una experiencia inolvidable. Nos enorgullece saber que se sintieron como en casa y que pudieron disfrutar al máximo de Florencia con nuestras recomendaciones.
Agradecemos sinceramente por elegirnos y esperamos con entusiasmo darles la bienvenida nuevamente en el futuro.
Response from the Quality Department
Dear Tiziana
We sincerely appreciate your kind review and are pleased to hear that you enjoyed a comfortable and satisfactory stay in our flat. We are glad to hear that you found the facilities clean and comfortable, and that the layout of the bedrooms and bathrooms provided you with the necessary independence.
It is gratifying to know that the directions provided to the flat were clear and detailed, thus facilitating your arrival in an efficient manner. In addition, we are pleased to know that the proximity to public transportation was convenient for your travels.
We sincerely appreciate your recommendation and greatly value your confidence in us. We look forward to welcoming you again in the future.
Response from the Quality Department
Dear Abraha,
Your positive experience in the city truly brings us joy. We´re thrilled that Florence left a lasting impression on you. We´re glad to know that you felt at home.
Thank you for being our valued guest.
Quality Department
Response from the Quality Department
Dear Andrea,
It was an absolute pleasure having you as our guest at our apartment in Florence. We´re thrilled to hear that you enjoyed your stay with us. We are deeply grateful that you want to stay with us again.
Creating a memorable and comfortable experience for our guests is our top priority, and we´re delighted that we succeeded in doing so for you. Thank you for choosing us and for your kind words.
Quality Department
Response from the Quality Department
Dear Alexandra,
It is wonderful to hear that you had an enjoyable experience at our apartment in Florence. We´re so grateful for your kind words about Sara, your positive feedback means a lot to us, and we will be sure to share your compliments with her.
It was a pleasure hosting you and we hope to have the pleasure of welcoming you back in the future.
Quality Department
Response from the Quality Department
Dear Nikolaos,
We would like to express our sincere gratitude for your positive review of your stay in our apartment in Florence. We are pleased to know that you enjoyed your time with us and that Sara was able to help make your visit an enjoyable and memorable experience.
It fills us with satisfaction to know that our facilities and services lived up to your expectations and that you were able to fully enjoy your stay.
We hope to have the pleasure of welcoming you again.
Thank you for choosing us and for sharing your experience. We hope to be a part of your future journeys and continue to exceed your expectations.
Response from the Quality Department
Estimada Adriana, en nombre de todo nuestro equipo, nos gustaría expresar nuestro agradecimiento por elegir nuestro apartamento para su reciente estancia. Su confianza y preferencia significan mucho para nosotros y sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Sería un honor absoluto darle la bienvenida nuevamente. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.
Departamento de Calidad