This magnificent apartment is located in one of the best areas in the center of Marbella, right on the main avenue, a stone’s throw from the promenade and the beach. In addition, the building has a community pool and grassy area where you can sunbathe. The pool is open from April to September.
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Ricardo Soriano Terrace II Apartment
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Response from the Quality Department
Dear Thierry,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Konstantinos,
We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Todo perfecto, nuevo y cuidado al detalle con todo lo que puedes necesitar. Ubicación excelente
Response from the Quality Department
Estimada Mónica:
Agradecerle sus amables palabras hacia nuestro apartamento, resaltando la atención al detalle. Estaremos encantados de volver a recibirle cuando desee.
Jose L.H. Campos
Director de Calidad
I would like Genteel to pay attention to the following minor détails. Because we came for two weeks and expected to do some cooking and laundry, it would have been much appreciated if there had been salt, pepper, sugar and laundry soap in the apartment. It is not really possible to buy these items in small quantities. These are minor things that would greatly improve your customers´ experience. One last thing, the apartment includes a nice Nespresso coffee machine that only works with Nespresso pods which are not easy to find in Marbella.
Response from the Quality Department
Dear Jean-Pierre,
Thanks to you for choosing us for your two-week-long stay in Marbella. We have taken good note of your reccommendation and we will pass the information on to the right department. We offer a Nespresso machine at the apartment along with some complementary pods. At any supermarket of the area, there should be compatible pods available.
Once again we thank you for your stay and for your constructive feedback. We look forward to welcoming you again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Mayssaloun,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Janusz,
Your confort is our priority and we cannot be happier that we achieved that. Thank you for writing this review, we look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Very nice apartment, everything new. Great location, close to everywhere. Two bathrooms in both bedrooms is a big plus. Nothing was missing!
Unpleasant smell in the elevator, which of course does not apply to the apartment itself.
Response from the Quality Department
Dear Michal,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager