Discover our exclusive loft in the heart of Seville, designed to offer a luxurious and comfortable experience. This charming space features one bedroom and full bathroom, perfect for relaxing after exploring the city.
Upon entering, you will be greeted by a bright dining area on the right, next to an open kitchen fully equipped with all the necessary utensils. Continuing on, you will find the cozy living room, decorated with a comfortable sofa, an armchair, and a large Smart TV for your entertainment.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Catering service whose menu can be consulted here
• This establishment offers its own luggage storage and custody service from Monday to Friday (except holidays) for premium customers, with collection by our staff at the apartment. The rates are 5€ per item. On Saturdays, Sundays, or holidays, you can use the service of other companies at designated locations, at approximately 5€ per suitcase.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Santas Patronas V Apartment
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Wystrój wnętrza przyjemny dla oka
Wszech otaczający zapach kanalizacji, wilgoci i grzyb na ścianach w apartamencie jest i był nie do zniesienia.. A do tego hałas z maszyny która miała za zadanie oczyszczać powietrze.. Nie polecam nikomu tego apartamentu. Wręcz ostrzegam wszystkich przed wynajmem..
Response from the Quality Department
Dear Adrian,
thank you for sharing your feedback with us. We are pleased to hear that the interior design of the apartment was to your liking. We strive to create pleasant and welcoming spaces, and it is gratifying to know that this aspect met your expectations. That said, we sincerely apologize for any inconvenience you may have encountered upon arrival.
Regarding the issues present at the beginning of your stay, we acknowledge that they did not reflect our usual standards of quality. For this reason, and in response to your concerns, we took swift action to relocate you to another apartment, aiming to ensure that your stay would be as comfortable and enjoyable as possible. All your requests were carefully considered in our continued effort to meet your needs.
Moreover, we would like to assure you that the concerns you reported are currently being addressed as part of our ongoing commitment to maintaining and enhancing the quality of our properties.
That being said, considering the level of support and flexibility extended to you throughout your stay, we were surprised by the tone and severity of your remarks. While we fully respect your right to express your opinion, we believe your comments do not accurately reflect either the experience we worked to provide or the reality of the service you received.
We remain devoted to offering all our guests the highest level of service and we genuinely value every piece of feedback that allows us to grow and continue improving.
Should you ever choose to return, we would be delighted to welcome you back under better circumstances, so you may experience the standard of hospitality that defines us.
Quality Department.
Close to all Seville attractions. Felt a bit humid inside a first. Maybe because of the jacuzzi.
Response from the Quality Department
Dear Robert,
Thank you for your review. We are delighted to hear that you found the location perfect for exploring the main attractions in Seville.
We also appreciate your comments regarding the humidity. It´s important to highlight that this can sometimes be influenced by external factors, such as the weather. During rainy seasons, humidity levels can be higher, which might have contributed to this experience. We will, however, keep an eye on this matter to ensure a more comfortable experience for future guests.
Thank you once again for sharing your thoughts, and we look forward to welcoming you back soon.
Quality Department
There is very little natural light in the apartment.
Response from the Quality Department
Dear Upama,
Thank you for sharing your feedback. We are glad to hear that you found the apartment clean and spacious. On the other hand, we always aim to provide our guests with cozy and peaceful environments, and we regret that we fell short of this goal during your stay. We truly appreciate your input and will take your comments into consideration as we work on potential improvements. We look forward to the opportunity to welcome you again in the future.
Quality Department.
Logement très bien situé, bien aménagé et décoré avec goût, literie très confortable, jacuzzi très agréable après de longue balade. très bien équipé (frigo, lave vaisselle, vaisselles, nombres de serviettes pour douche et jacuzzi). Bonne emplacement pour découvrir la ville. Enregistrement simple
Response from the Quality Department
Dear Darren,
We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence.
If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service.
Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Response from the Quality Department
Dear Ihab,
Thank you for sharing your feedback with us. We are pleased to hear that you appreciated both the location and the apartment. However, we sincerely regret the issues you encountered during your stay.
In regard to the presence of insects, we would like to reassure you that our company carries out regular inspections and fumigations to prevent such occurrences. Nonetheless, we understand that external factors, such as weather conditions, can sometimes contribute to their presence. Please rest assured that we will review the situation to prevent it from becoming a recurring issue.
Regarding the jacuzzi, we apologize for any confusion about its functionality. We would like to inform you that the jacuzzi is currently operating correctly, and we regret any inconvenience this may have caused. Additionally, we have taken note of your comments concerning the hot water and will investigate the system to ensure it is functioning as expected.
We greatly appreciate your feedback, as it helps us to improve our services. We hope to have the opportunity to welcome you again in the future for a more enjoyable stay.
Lovely apartment in a great location. Well equipped and very comfortable. Helpful hosts and easy check in process.
There was significant noise from the street
Response from the Quality Department
Dear Rebecca,
Thank you for your kind feedback. We are pleased to hear that you enjoyed the apartment, its location, and the comfort it provided, as well as the ease of the check-in process.
Regarding the noise, we would like to highlight that our apartments are situated in a generally quiet area. However, given the time of year and the festive events taking place nearby, occasional exceptional noise may occur. We appreciate your understanding and will continue to strive to ensure a comfortable stay for all our guests.
We look forward to welcoming you again in the future.
Quality Department.
Response from the Quality Department
Dear Tarum,
Thank you for your feedback. We are pleased to hear that you enjoyed the studio and its decoration, as well as its excellent location. We also appreciate your kind words about our responsive maintenance team and their assistance with the hot tub.
Regarding the presence of insects, we would like to highlight that our company conducts regular fumigation treatments to prevent such issues. However, due to external factors such as the climate, there may occasionally be instances where insects are noticed. We sincerely apologize for any inconvenience this may have caused and will review this matter thoroughly to ensure we take the necessary steps to prevent it from happening again in the future. As for the smell, it can sometimes be influenced by weather conditions, such as humidity in the area, which can make it more noticeable. We appreciate your understanding. We will investigate this issue to ensure a more pleasant environment for future guests.
We truly value your feedback, as it helps us improve the quality of our service. We hope to have the opportunity to welcome you back and provide you with an even better experience.
Response from the Quality Department
Estimado Antonio:
Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros. Nos alegra saber que disfrutaron de su estancia y que destacaron tanto la ubicación céntrica como el confort y la decoración del alojamiento.
No obstante, lamentamos el inconveniente inicial con el jacuzzi, pero nos alegra saber que pudimos resolverlo de manera rápida y eficiente. También nos complace que la tranquilidad de la calle y la iluminación del lugar contribuyeran a su comodidad, así como las instrucciones de llegada.
Estaremos encantados de darles la bienvenida en su próxima visita a Sevilla. Gracias por recomendarnos.
Response from the Quality Department
Dear Alexandria,
Thank you for sharing your feedback. We are glad that the decoration of the apartment was to your liking. However, we regret that your experience did not meet your expectations. We take this opportunity to clarify some points.
Our apartments do not allow pets, so any odor resembling that of an animal is unusual. It is important to note that the presence of odors can often be influenced by external factors such as the weather; however, we will review the mentioned issues to ensure everything is in proper order.
Regarding the other details mentioned, we would like to highlight that we conduct regular professional cleanings and fumigations to prevent potential issues. While we make every effort to maintain a comfortable environment, external factors such as the atmosphere can occasionally contribute to unexpected situations, such as the appearance of a single insect. However, we will review the situation thoroughly to ensure that it does not recur.
We are committed to providing a comfortable environment for all our guests, and we sincerely regret that we were unable to assist you more effectively during your stay. Had we been made aware of the issues at the time, we would have been happy to offer immediate solutions to ensure your comfort.
We appreciate your comments and will review the situation to ensure it does not happen again in the future. We hope you will give us the opportunity to welcome you back in the future to offer you an even more satisfying stay.
Response from the Quality Department
Dear Carolie,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Response from the Quality Department
Thank you very much for your feedback. We’re delighted to know you enjoyed our location and all the amenities we provide. It would be a pleasure to welcome you again in the future.
Response from the Quality Department
Dear Charline,
thank you for sharing your feedback. We are thrilled to hear that you had an enjoyable stay in Seville and that you found the accommodation well-located and beautiful.
However, we sincerely apologize for the inconvenience caused by the jacuzzi not functioning for a few days, and we truly appreciate your patience while we worked to resolve the issue.
Regarding the access code, we would like to reassure you that it is a fully secure and personalized system, specifically designed for the guests staying at the property at any given time. This code ensures safe and easy access to the apartment without posing any risk. While we understand your concerns, please rest assured that this modern and reliable security measure is carefully implemented to ensure your safety.
We hope to welcome you again in the future and provide you with an even more enjoyable and seamless experience.
Response from the Quality Department
Dear Ava,
Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience during your stay. It’s truly rewarding to know that you found the apartment gorgeous and that communication with our team was smooth and effortless. We’re also pleased that the check-in and check-out process met your expectations. Your kind words mean a lot to us, and we would be delighted to welcome you back in the future.
Response from the Quality Department
Dear Den,
Thank you for your kind review of your recent visit. It has been a pleasure to host you, and we eagerly anticipate the opportunity to welcome you back in the future.
Response from the Quality Department
Dear Romain,
Thank you very much for your positive feedback. We are delighted to hear that the accommodation matched the description and photographs in the listing perfectly. It’s a pleasure to know that everything went well and that you are very satisfied. We hope to welcome you back on your next visit.
The location is just perfect. Close to everything but super quiet.
Response from the Quality Department
Dear Oliver,
Thank you for your kind words. We are delighted to hear that you found the apartment perfect and appreciated its ideal location, combining proximity to everything with a peaceful atmosphere.
We hope to welcome you back soon for another enjoyable stay.
Quality Department
Response from the Quality Department
Dear Samanta,
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the apartment and its fantastic location, as well as the peacefulness of the street despite the lively atmosphere of the city. It’s wonderful to know that you had a great stay in Seville, a city we truly cherish.
However, we apologize for the issues you encountered upon arrival, including the lack of hot water and the absence of an iron. We understand the importance of having everything in perfect condition, and rest assured, we are reviewing our procedures to ensure that all necessary checks are completed prior to guest arrival to avoid such issues in the future.
We greatly appreciate your recognition of our technician’s efforts to resolve the problems as quickly as possible. Our team always strives to provide the best possible service, and we will continue to work hard to ensure a seamless experience for all our guests.
We truly value your feedback, and we hope to have the pleasure of welcoming you back for a more flawless stay in the future.
Response from the Quality Department
Dear Sam,
Thank you for your kind recommendation. We´re delighted that you enjoyed the great location and found it ideal for a couple’s getaway to Seville. We hope to welcome you back for another relaxing escape in the future.
Response from the Quality Department
Dear Helga,
Thank you for your kind words about the apartment and for taking the time to share your feedback. We are thrilled to hear that you enjoyed the beautiful furnishings and the central location, as well as the ease of early check-in.
We appreciate your mention of the air conditioning noise during the night. Please rest assured that we will look into this issue to ensure a more comfortable experience for our future guests.
Thank you once again for your valuable feedback. We hope to welcome you back in the future for another enjoyable stay.
Response from the Quality Department
Dear Leo,
Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed the proximity to restaurants and shops and found the apartment’s decor to your liking. It’s great to know that you felt right at home during your stay. We look forward to welcoming you back for another stay in the future.
Response from the Quality Department
Dear Amina,
Thank you for your wonderful feedback. We are delighted to hear that you found the location convenient and enjoyed the jacuzzi. We are also pleased that the towels and bedding provided met your needs. We appreciate your kind words and hope to welcome you back in the future.
Response from the Quality Department
Dear Milena,
Thank you very much for your kind feedback. We are delighted that you appreciated the location and upkeep of the apartment. We’re also pleased that our team was able to respond quickly to your requests and accommodate your needs. We would be happy to welcome you back on your next visit.
Response from the Quality Department
Dear Jeremy,
Thank you for your kind review. We are delighted to hear that the accommodation met your expectations in terms of cleanliness, comfort, and decor. It’s great to know that you appreciated the quiet location and the proximity to the center, as well as the responsiveness of our team. Your strong recommendation means a lot to us. We look forward to welcoming you back in the future.
Response from the Quality Department
Dear Noémie,
Thank you for your kind review. We’re delighted to hear that you found the accommodation comfortable, well-equipped, and well-located in a quiet area close to Seville’s points of interest. We apologize for any inconvenience caused by the jacuzzi manual and the initial issue with heating. We appreciate your understanding and are glad that the jacuzzi ultimately added to your enjoyment. We will ensure that all information related to the operation of it is correctly passed on to our guests to avoid any inconvenience in the future. Thank you for your strong recommendation, and we hope to have the opportunity to host you again.
Response from the Quality Department
Dear Anna,
Thank you so much for your kind review. We´re delighted that you enjoyed the apartment, its location, and the comfortable amenities. We apologize again for the inconvenience you have experienced during your stay, but we´re glad our quick response and small gesture made up for it. It was our pleasure to host you, and we truly appreciate your recommendation. We look forward to welcoming you back soon.
Response from the Quality Department
Dear Khaled,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Response from the Quality Department
Dear Paulina,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Response from the Quality Department
Dear Cate,
Thank you for your kind feedback. We’re thrilled to hear that you found the space welcoming and well-located, and that the air conditioning and jacuzzi were highlights of your stay. It’s great to know that the convenient location allowed you to explore the area on foot. We’re delighted that you had a wonderful vacation and look forward to the opportunity to host you again in the future.
Response from the Quality Department
Estimado Pierre:
Lamentamos profundamente el inconveniente que menciona respecto a la cerradura durante su última noche. Nos apena aún más saber que no tuvimos conocimiento de este problema en su momento, ya que no recibimos ninguna notificación que nos hubiera permitido brindarle la asistencia necesaria. De haber sido informados, habríamos seguido nuestros protocolos de emergencia, los cuales incluyen un servicio de atención telefónica 24 horas, disponible precisamente para gestionar cualquier imprevisto como el que describe.
Comprendemos lo incómodo que debió haber sido para usted, y lamentamos sinceramente no haber tenido la oportunidad de ofrecerle una solución adecuada en ese instante. Nuestro compromiso es siempre proporcionar una atención cercana y eficiente a todos nuestros huéspedes, por lo que lamentamos que en esta ocasión no hayamos podido atenderle como nos hubiera gustado debido a la falta de información.
Esperamos que pueda darnos la oportunidad de servirle mejor en el futuro.
Departamento de Calidad.
Response from the Quality Department
Dear Pierre,
Thank you for your lovely review. We’re thrilled to hear that you had a wonderful stay and found the apartment to be a modern gem decorated with taste. It’s great to know that the location was convenient and that everything was easily accessible within a short walk. We’re delighted that you enjoyed your time with us. We look forward to the pleasure of hosting you again in the future.
Response from the Quality Department
Dear Mailo,
Thank you for your generous feedback. We’re delighted to hear that you found our property to be one of the best apartment you’ve stayed at. It’s wonderful to know that you appreciated the cleanliness and the amenities provided. Your recommendation means a lot to us. We look forward to welcoming you back for another stay in the future.
Response from the Quality Department
Dear Fernando,
Thank you for your review. We’re delighted to hear that you enjoyed the location, organization, and decoration of the space, as well as the convenience of the parking.
We apologize for any inconvenience caused by the lack of instructions for adjusting the water temperature. We will ensure that clear instructions are provided for future guests to avoid similar issues.
Thank you for your recommendation and for considering us for your future stays. We look forward to the opportunity to host you again.
Response from the Quality Department
Dear Lars,
Thank you for sharing your feedback about your recent stay with us. We highly value all comments, as they provide us with valuable insights to continually improve our services.
We would like to address a few points mentioned in your review. Firstly, regarding the check-in time, our records indicate that you checked in at 3 PM, which is our standard check-in time. We regret any misunderstanding in this regard. On th other hand, we sincerely apologize for the inconvenience caused by the door lock issue at your arrival. We are pleased to note that our technician promptly addressed and resolved the problem as soon as we were notified. We trust that everything functioned properly thereafter.
Concerning the TV remote controls, we are glad our customer service team provided information on their location and remained available to assist you throughout your stay.
We also apologize for any inconvenience related to the Wi-Fi. Had we been informed during your stay, we would have been more than happy to resolve the issue promptly, as we did with the other concerns. We assure you that we have taken note of your comment and will proceed to check the correct functioning of the Internet network.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Quality Department.