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Padre Marchena V
Apartment

Seville · El Arenal

9.4 (109 valuations)   ·  View on the map


1-4
Guests

2
Bedrooms

2
Bathrooms

75 m2
Surface

About accommodation

This amazing apartment is located on Padre Marchena Street, in a beautiful typical Sevillian style house, renovated and converted into 3 apartments. It’s the perfect place to enjoy, at the same time, the quiest surrondings, and the best location to visit Seville.

In the restoration of the house, all the architectural aspects that give value to the building have been respected, as for example the original wooden beams that support a raised ceiling of more than 3 meters high. The living room has been furnished in detail contrasting classic and modern elements. It has a nice seating and dining area, and the kitchen is open to the living room and equipped with everything our guest might need.

It has two double bedrooms, one of them with a double bed of 1.60 * 1.90 m and a bathroom with shower en suite, and another one with two single beds of 0.90 * 1.90 cm each. The other bathroom with shower is located outside the rooms with access from the living room. In addition, there is a beautiful terrace on the top floor, furnished and ready to enjoy it to the fullest.

Padre Marchena street is one of the quietest in the center and the Arenal area. There are are many exclusive houses with the typical arquitecture of Seville, and also the area is completely safe. Close to the apartment there are numerous bars, and it’s easy to find some of the most famous restaurants in the city, as well as small shops and two supermarkets. In addition, the most importany monuments of the city such as the Cathedral, the Alcázar, or the Giralda, are just a few minutes walking from the apartment.

Air conditioning Central
Heating Central
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Terrace Private
Floor 2nd Floor
Elevator Not available
WiFi Free
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VFT/SE/06675


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.4 (109 Valuations)

Location
9.9
Quality
8.9
Cleaning
9.5
Staff
9.3
Facilities
9.3
Recommendable
9.2

We are interested in your opinion


Our Guests’ Opinions

Amine Benyakhlef4
FEB 2024
L’établissement est au deuxième étage sans ascenseur.Ma mère de 87 ans était avec nous et c’était l’horreur pour monter à l’appartement et avec les valises.les escaliers sont très petit et difficile d’accès et risque de glisser car en marbre
Response from the Quality Department

Dear Amine,
Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you and your mother experienced during your stay.

First at all, due to our location on the city centre, it´s important to mention that in some buildings with significant historical value, the installation of elevators may be prohibited due to the importance of preserving their architecture and cultural heritage. On the other hand, our aim is always to be transparent with our clients, so the photos and characteristics of the building can be consulted on our website, where you will find information on the structure of the flat to prevent any misunderstanding regarding the stairs or layout of the rooms.
Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future and provide an even better experience.
Kind regards,
Quality Department

Giorgio Gallizioli10
FEB 2024
very pleasant experience
Response from the Quality Department

Dear Giorgio,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Kind regards,
Quality Department

Justine Dupont8
JAN 2024
Superbe appartement, idéalement situé ! Tout se fait à pied autour. La communication était très facile et l’hôte toujours très réactif.
Response from the Quality Department

Dear Justine,

Thank you so much for your kind words. We´re thrilled to hear that you enjoyed our superbly located apartment, which allows for easy access to everything on foot. It´s wonderful to know that our communication was effortless and that our host was always quick to respond. Providing excellent service is our priority, and we´re glad it made a positive impact on your stay. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

Peter Prazeller8
DEC 2023
Review without any comments.

Joshua Waldman10
DEC 2023
A fantastic location just minutes from the Cathedral and other sites. The apartment was clean and well furnished, the beds were comfortable and the apartment quiet at night. The communication with the owner was excellent (some through vrbo app, some through what´s app), and they met us at the apartment when we arrived. The room top patio was a big plus for us. There´s no elevator, which was not a problem for us but if you would find it difficult to carry suitcases up two flights of stairs be aware of that. Also, the instructions for using the washing machine and dishwasher were not clear. The apartment has a QR code for a website with instructions, but those instructions do not match the machines in the apartment. Those minor things aside, this is an excellent apartment!
Response from the Quality Department

Dear Joshua,

We´re glad to hear you enjoyed our apartment´s fantastic location near the Cathedral, cleanliness, comfortable beds, and quiet atmosphere. Your positive comments about the communication with the owner are much appreciated. We apologize for any confusion with the washing machine and dishwasher instructions and will work on providing clearer guidance. Thank you for choosing our apartment, and we look forward to hosting you again.

Quality Department

wendi braun10
DEC 2023
Wonderful place in a great location.
Response from the Quality Department

Dear Wendi,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Kind regards,
Quality Department

Bushra Amreen10
NOV 2023
This airbnb was very central and had all necessary amenities! We highly recommend!
Response from the Quality Department

Dear Bushra,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department

Christophe & Marie-Jo Desroches10
NOV 2023
Thanks. It has ben very pleasant to stay and then to enjoy Sevilla
Response from the Quality Department

Dears Christophe & Marie-Jo,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards,
Quality Department

Sylvie Climent10
NOV 2023
Un accueil très souriant non par la propriétaire, mais par le service gestionnaire de l’appartement. Emplacement idéal pour faire du tourisme à pied Literie confortable. Nous avons apprécié les deux salles de bain et les deux WC Il nous manquait un torchon de vaisselle qui nous a rapidement été déposé juste après notre demande par message.
Response from the Quality Department

Dear Sylvie,

Thank you for your kind words. We´re delighted you enjoyed the warm welcome from our management service, the ideal location for exploring on foot, and the comfortable bedding. We´re also pleased that our quick response to your request for a dish towel met your expectations. Your feedback is appreciated, and we look forward to the opportunity to host you again.

Anja Meewis10
NOV 2023
perfect location, apartment was right in the center, max 20 minutes walking distance from all sights. Nicely decorated room and lovely terrace
Response from the Quality Department

Dear Anja. We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Quality Department.

Joan Casey10
OCT 2023
The quietest street within walking distance to everything! The place was described so well and we thoroughly enjoyed staying there. Alba met us and gave some much good advice about where to go and what to eat. We will always remember this special stay in Sevilla!!
Response from the Quality Department

Dear Joan. Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Quality Department.

Raphael Degey8
OCT 2023
Très belle appartement décoré avec soin. Bien situé on peut tout faire à pieds et on est vraiment au centre de Séville dans une rue calme. Très bon accueil En famille avec deux enfants, c’était l’idéal et tout s’est très bien passé.
Odeur d’égout dans les sanitaires
Response from the Quality Department

Dear Raphael,
We sincerely appreciate you sharing your comments about your stay in our apartment.Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you.

We deeply regret that you experienced about odor during your stay.

One of our main objectives is customer satisfaction, so it saddens us to know that in your case we have not met it. We appreciate your understanding and that you have shared this information with us. Problems with odors happen at specific times, they are not something that recurs over time. Even so, we have taken direct measures to avoid any similar situation with our future guests.

Your feedback is highly valuable, and we hope you will consider giving us another opportunity in the future to provide you with a more satisfying experience.

Thank you for choosing us and for sharing your observations.
Kind regards,
Quality Department

Mireia Ibañez10
OCT 2023
Muy bien
Response from the Quality Department

Estimada Mireia. Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle.
Departamento de Calidad.

Peter Grace10
JUL 2023
My wife, daughter and I spent 5 days in Sevilla and this property was perfect. Slightly away from the busier tourist areas on a quiet street, but easily accessible by foot to just about everything. Property was perfect. Bright and clean. Air conditioning worked without any issue (it was very hot during our stay), which was critical. Check-in and check-out was super easy, and when we had a question about the door lock to the roof deck we got an immediate response. Speaking of the roof deck, there is a canopy for protection from the sun, which I don´t believe shows in the pictures. With the heat of July, we were only able to go up there early in the mornings. Overall, a great property, location and customer experience!
Response from the Quality Department

Dear Peter,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,

Quality Department

Lucie Macková10
JUL 2023
Beautiful and great located apartment. We really enjoyed our stay.
Response from the Quality Department

Dear Lucie,
Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.
Kind regards.

Chris Radford7
JUN 2023
Location Aircon
Very expensive for quality SpaceLy and cheaply furnished No welcome pack - tea, coffee milk etc Outside balcony disappointing
Response from the Quality Department

Dear Chris,

We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.

Jose L.H. Campos
Quality Department Manager

DAVID GLEDHILL9
JUN 2023
I had no reply regarding our late arrival to the accommodation. Just before we were due to arrive we were informed that an additional charge would be made of 50 euros! That was a shame.
Response from the Quality Department

Dear David, We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Jose L.H. Campos
Quality Department Manager

Christian Potter10
MAY 2023
Great location and facilities good too. Nice clean apartment with friendly helpful person meeting us to show us round . We were able to leave bags and come back when the cleaner was finished. Only thing is the terrace is tired and the awning is no good to protect you from the sun - and it´s only about 23 degrees just now. Other than that, would really recommend.
Response from the Quality Department

Dear Christian, We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.

Jose L.H. Campos
Quality Department Manager

Katie Havener10
MAY 2023
This apartment was wonderful for me, my husband, and his parents! It was centrally located in the old town area, but was very quiet and peaceful in the evening since it’s on a side street. It was clean, comfortable, and had all the needed modern amenities.
Response from the Quality Department

Dear Katie,
Thank you for sharing your positive experience with our apartment, we are delighted to read it. It was a pleasure hosting you and your family and you will be always welcome to repeat the experience with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Marie-Aude Trabelsi-Clément10
MAY 2023
Nous avons passé un très bon séjour. Teresa est hyper reactive et tres disponible. L’appartement est agréable et la terrasse est un vrai plus pour les moments post ou pré-visites.
Response from the Quality Department

Dear Marie-Aude,
On behalf of our entire team, we would like to express our gratitude for choosing our apartment for your recent stay. We hope that your time with us was truly memorable. It would be an absolute honor to welcome you back, and we hope to have the opportunity to serve you again. Please do not hesitate to let us know how we can make your future visits even more delightful.

Jose L.H. Campos
Quality Department Manager

Rob Jamieson10
MAY 2023
Perfectly placed quality 2nd floor accommodation in the lovely city of Seville. The apartment is relatively simple but definitely not basic. For example the aircon is highly effective and the roof terrace is a great place to quietly end the evening. This apartment is perfect for small families provided the narrow stairs are not a barrier. We found it a perfect place to enjoy the daytime and evening delights of Sevilla.
Response from the Quality Department

Dear Rob,
Thank you sincerely for selecting our apartment as your temporary home. We are truly grateful for your trust in us, and we hope that your stay was comfortable and enjoyable. We are excited about the possibility of hosting you again and providing you with another remarkable experience. Please know that we are committed to surpassing your expectations on every subsequent visit.

Jose L.H. Campos
Quality Department Manager

Asuncion Parras10
APR 2023
He tenido muy buena experiencia.Lo recomiendo al 100%. Ubicación perfecta. En el centro, cerca de todo pero la calle muy tranquila, sin ruidos!
Response from the Quality Department

Estimada Asunción:
Nos gustaría expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace saber que disfrutó de nuestra ubicación y encontró nuestro alojamiento cómodo y conveniente para sus necesidades. Su opinión es muy importante para nosotros y la tomamos en cuenta en nuestro esfuerzo continuo por brindar un servicio excepcional. Esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano y ofrecerle otra experiencia agradable.

Jose L.H. Campos
Director de Calidad

Felipe Leon10
APR 2023
Gracias
Response from the Quality Department

Estimado Felipe:
Le agradecemos elegirnos para su estancia en Sevilla y por dejarnos una reseña. Esperamos su próxima visita.

Jose L.H. Campos
Director de Calidad

Eugene Orientale10
APR 2023
This apartment was clean, well equipped, and quite comfortable. Our host, Elena, met us at the rental as was extremely helpful in orienting us to rental. The deck was spacious and comfortable. The picture showing the cathedral is misleading, as it can only be viewed when leaning over the deck balcony. Otherwise, an excellent and centrally located VRBO that I would highly recommend.
Response from the Quality Department

Dear Eugene,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience. Thank you for choosing to stay with us, and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

REYES GASCH BROSA10
APR 2023
Fantástica
Todo perfecto. Repetiremos
Response from the Quality Department

Estimada Reyes:
Quisiéramos tomar esta oportunidad para agradecerle elegir nuestro apartamento para su estancia en Sevilla y por escribir esta reseña. Nos alegra saber que repetirá su viaje con nosotros; desde nuestra parte, estaremos encantados de volver a recibirle cuando desee.

Jose L.H. Campos
Director de Calidad

Silvia García Herrero10
MAR 2023
Ubicación inmejorable. El alojamiento estaba perfectamente limpio y ordenado. Buenas comunicación y recepción. Por buscar un "pero" la terraza no es comparable a lo que se aprecia en las fotos, aunque sí lo es el apartamento. Sin duda, repetiríamos.
Response from the Quality Department

Estimada Silvia:
Nos gustaría agradecerle por elegir hospedarse en nuestro apartamento en Sevilla y por compartir su encantadora reseña con nosotros. Nos alegra saber que tuvo una agradable estancia y que el apartamento fue de su agrado. Apreciamos mucho sus críticas constructivas y esperamos su próxima visita.

Jose L.H. Campos
Director de Calidad

Giampietro Cortinovis10
MAR 2023
Review without any comments.

Edward Weir8
MAR 2023
Great location, sufficiently stocked kitchen, adequate sleeping quarters for four, but lacking in roof deck furniture (not as advertised).
Response from the Quality Department

Dear Edward,
We want to thank you for choosing our apartment for your stay in Seville and for taking the time to review us.
It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.

Jose L.H. Campos
Quality Department Manager

Derek Dewar10
MAR 2023
well fitted out comfortable apartment on a quiet street. Very well situated for exploring the old town of Seville on foot. Plenty of shops and restaurants nearby. One minor niggle, take a good book or learn Spanish as the TV only receives Spanish language channels.
Response from the Quality Department

Dear Derek,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Sevilla. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Gerry McDonald10
FEB 2023
Great Location
As others have posted this apartment is in a great location, central and quiet. Property manager was very attentive. It is a third floor apartment (NA metric) so you need to be able to get up two flights of stairs. Only thing to note is that the bedrooms are not as large as the photos make it look, especially the second bedroom. We would stay there again.
Response from the Quality Department

Dear Gerry,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Sophie HULIN10
FEB 2023
Tout: l´emplacement, la déco, le confort.
Response from the Quality Department

Dear Sophie,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.

Jose L.H. Campos
Quality Department Manager

Jorge Murga8
FEB 2023
Casa en muy buen estado con una terraza muy bonita con buena localización
Response from the Quality Department

Estimado Jorge:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Claire Spencer8
JAN 2023
A great apartment for two independent travellers or a small family. Location was in the middle of things, but entirely free of traffic noise. A couple of things weren´t perfect. As has been mentioned in other reviews, the rooftop space is a good size and very welcome however the cathedral view is not remotely as obvious as the pictures suggest! There was also some noise from other apartments, particularly noticeable from the second bedroom. Finally, the TV is not a Smart TV (no internet connection to it). These are minor imperfections in an otherwise ideal apartment though. I´d not hesitate to stay again or recommend to others. Hosts were also helpfully flexible in our arrival and departure times.
Response from the Quality Department

Dear Claire,
First and foremost thank you for having chosen us for your stay in Seville and for taking the time to write a review. We are very glad that you were satisfied with the apartment and that you are willing to stay with us again and even recommend us to others. We appreciate the constuctive feedback you have shared with us, as it gives us an insight of how our guests live their stay and also gives us an idea on what improvements we can make.
Thank you once again, we look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Gillian Williamson9
JAN 2023
Review without any comments.

victor gonzalez7
DEC 2022
Review without any comments.

Laurence Mitaut-Huguet10
DEC 2022
Appartement calme, agréable et idéalement bien placé
Un merveileux séjour à Séville (et un allez retour à Cordoue en TGV) grâce notamment à cet hébergement de grande qualité. Calme absolu et à deux pas du centre ! Nous avons également apprécié la terrasse ! nous recommandons !
Response from the Quality Department

Dear Laurence,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Reed david Carter9.7
NOV 2022
Great location and wonderful place. We will definitely be back.
Response from the Quality Department

Dear Reed,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Lourdes Sánchez Crego9.6
NOV 2022
esta perfecto , muy bien decorado una cocina completa , dos baños bien equipados , una terraza fantástica , esta ubicado en una calle súper tranquila pero en la esquina están todos los bares de cañas , restaurantes….
lo peor es una segunda planta sin ascensor , las escaleras son demasiado estrechas .
Response from the Quality Department

Estimada Lourdes:
En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su reciente visita a nuestro apartamento, estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Jose L.H. Campos
Director de Calidad

nathalie Aubert8
NOV 2022
Tout s’est bien passé. Remise des clés dans les temps. Seul souci avant l’arrivée car le numéro à contacter correspondait à une personne qui ne travaille plus pour eux.
Response from the Quality Department

Dear Nathalie,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Sevilla. We look forward to welcoming you back again very soon.

Jose L.H. Campos
Quality Department Manager

Elvira Carrera Garcia9.6
NOV 2022
Para repetir!
todo en general. Muy buena ubicación, limpieza… El Apartamento está totalmente reformado y acomodado.
muchas escaleras… pero no tiene más importancia. todo estaba genial
Response from the Quality Department

Estimada Elvira:
En primer lugar, nos gustaría agradecerle su comentario elogiando su reciente visita a nuestro apartamento y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas.

Jose L.H. Campos
Director de Calidad

Afrodita-Elena Balaiasa8.8
NOV 2022
Review without any comments.

Therese depres9.3
OCT 2022
A little dishwashing liquid and four stemmed glasses would have been welcome.
Response from the Quality Department

Dear Guy, Thank you for the feedback provided. We will take it into account to replenish the soap and glasses and we hope to see you again.

Jose L.H. Campos
Quality Department Manager

Norah Burden10
OCT 2022
Teresa’s apartment is just as described and very well located to take in all of the neighboring sites on foot. One larger and one smaller bedroom, roof terrace and two bathrooms is a plus. Easy walk up even with luggage. Vibrant area full of restaurants and shops - highly recommend!!

Rita10
SEP 2022
Review without any comments.

JANICE MILLS10
SEP 2022
Great location
Very good stay.
Response from the Quality Department

Dear Janice, thank you very much for your time to review your personal experience. We are glad to know that our prime location was a highlight of your stay.
Hope to meet you again in the future.

Aija T.
Quality Department

Fabrice Jouquand10
SEP 2022
Tout est conforme aux photos et commentaires positifs laissés sur le site. Logement très bien situé dans une rue non passante et au calme. Nous avons apprécié la terrasse privative pour les apéros et petits déjeuners.
Response from the Quality Department

Dear Fabrice, thank you for choosing our apartment for your holiday and for taking the time to review your stay. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

darren9.2
JUL 2022
location excellent
air conditioning not really cool enough

Morède9.2
JUN 2022
Superbe appartement très bien situé et très propre
Emplacement très central à proximité de tout dans une rue calme. L´appartement a été refait à neuf. Belle décoration et extrêmement propre. Literie de qulaité.
La climatisation n´est pas très puissante pour refroidir l´appartement...
Response from the Quality Department

We appreciate the time you took to share your feedback. Thank you for sharing the highlights of your stay with us. We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Mike9.6
MAY 2022
Globalement très bien.
La situation centrale tout en étant au calme. Appart bien disposé et très propre. La terrasse est top. L’accueil chaleureux de l’hôtesse. L’immeuble bien sécurisé et personnel dispo en cas d’urgence.
Odeurs de l’évacuation de la grande salle de bain.
Response from the Quality Department

Dear Mike, thank yo very much for choosing our apartment for your stay and for sharing your personal experience with us.
It was a pleasure to assist you and we hope to meet you soon again.

Aija T.
Quality Department

RAFAEL9.6
MAY 2022
Review without any comments.

Joan8.3
APR 2022
The location of the flat is fabulous,checking in and communication was very efficient. However the apartment is much smaller than photos suggest ,one sofa in living area is not adequate for 4 people. One bathroom and shower room is tiny and en-suite has a great shower but a horrible smell from the drains . The most disappointing thing to us was the terrace ! It could be a lovely area but badly needs painted ,the furniture is rusted and arms of chairs are broken. The cushions on the rusting metal frames are ripped ,faded and badly need replaced . For the amount of money we paid for 6 nights it was seriously over priced.
Response from the Quality Department

Dear Joan, we really appreciate your valuable feedback.

Thank you for highlighting the excellent location of the apartment and easy communication with our team. Also we would like to thank you for pointing out what we can do better and improve our services, and we appologize for the imperfections described in your comments. We would like to take this opportunity to inform you and our future guests that the improvements will be made on the terrace of the apartment to update it,s o our guests can fully enjoy their stay.

Thank you for taking the time to leave us your review. We really hope to have the opportunity to welcome you in our apartments in near future again and to exceed your expectations.

Aija T.
Quality Department

Ann9.7
FEB 2022
Appartement très bien situé, au calme et confortable pour une famille de 4 personnes. Tout se fait à pied à partir de cet appartement.

Caroline9.7
FEB 2022
This flat is perfect! I just checked out from this flat - I stayed here for three nights with my husband and young son. The flat is beautiful and well equipped, and it’s very clean. The team are great with communicating and very fast and polite and helpful with replies, by email and WhatsApp. The location is amazing! It’s really central but as it’s on a side street it’s also lovely and quiet. We want to come back to Sevilla and when we do we would want to return to this apartment. Would 100% recommend!

Laura10
JAN 2022
Excellent séjour Super bien placé Calme Literie très confortable Terrasse au soleil l’après midi Parfait

Ahahah8.3
DEC 2021
superbe séjour
très bel appartement. belle terrasse. super bien situé
literie un peu dure
Response from the Quality Department

We first would like to thank you for choosing our apartment for your holidays in Seville and for letting us know your experience as it gives us an opportunity to look at areas which may have for need for improvements.

We highly appreciate your feedback and hope you will visit us again in near future.

Aija Teilane,
Quality Department

jan10
NOV 2021
Review without any comments.

Bernard9.7
NOV 2021
Very well located and very quiet. Perfect for 4 people. Nice terrace on the roof.
Response from the Quality Department

Thank you for the positive description of the apartment we accommodated you in during your stay. We are glad to hear that you had a comfortable stay with us.

Once more we thank you for sharing your experience and look forward to assisting you again soon.

Aija Teilane
Quality Department

Julien9
OCT 2021
Appartement très bien situé à 2 pas des restaurants et du centre ville, dans une ruelle très calme
Response from the Quality Department

Thank you very much for leaving us such a positive review.

We are glad to hear you took the advantage of our unbeatable location and you found it very comfortable for your stay.

We will be glad to assist you during your future stays in Seville.

Aija Teilane
Quality Department

Philippe9.6
OCT 2021
Séjour réussi et agréable dans ce bel appartement
Appartement très bien équipé, confortable et rénové avec des matériaux de qualité. Il est extrêmement bien située, très tranquille et silencieux pendant la nuit, à deux pas de la cathédrale et les visites dans la vieille ville peuvent être faite à pied facilement. Il jouit d´une belle terrasse, agréable pour prendre l´apéro quand on rentre en fin d´après-midi. Un grand merci à Marina pour ses bonnes adresses de restaurants et pour son aide pendant notre séjour.
Le mobilier de la terrasse pourrait être rajeuni.
Response from the Quality Department

Thank you very much for sharing this positive review.
We are very pleased to read your satisfaction with the comfort of the apartment and are grateful for your highlight on the its excellent location and the service you received by our team.

We look forward to your next visit.

Aija Teilane,
Quality Department

David5.5
OCT 2021
Good location
Place was tired. Roof terrace furniture was old and rusty. Cushions for the roof terrace furniture were old, some stained and ripped.
Response from the Quality Department

Thank you very much for sharing your review of your stay.
We were very saddened to read your disappointment with the roof terrace. We will make sure to take your comments into account to improve in this aspect of our services.

We look forward to having the opportunity to serve you again in the future.

Aija Teilane
Quality Department

Kelly8.8
OCT 2021
Great apartment in superb location in a stunning city!
Response from the Quality Department

Thank you very much for your review.

We are glad to hear you liked the apartment and enjoyed its excellent location during your stay in Seville.

We hope to assist you in near future again.

Aija Teilane
Quality Department

Brian Hampson9.7
SEP 2021
Great place, centrally located! The air conditioning was magical on the hot days
Response from the Quality Department

Dear Brian
We would like to thank you for the lovely review you shared following your recent visit to our Padre Marchena apartment and are delighted to read that we were able to match your holiday expectations. Best regards

Johan Bal9.3
SEP 2021
Het appartement is ideaal gelegen om Sevilla te voet te ontdekken. Teresa heeft ons vlot geholpen om de WiFi terug op te starten. Er werden ons een paar leuke adresjes en locaties doorgegeven van restaurantjes in de buurt van het appartement. Een appartement om zeker terug te gaan als we ooit Sevilla opnieuw zouden bezoeken.
Response from the Quality Department

Dear Johan
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Padre Marchena apartment with us and our future guests.
Once more we thank you for sharing your experience with us and look forward to serving you again soon.
Regards

Amaia Zubia.Garde9.6
SEP 2021

Monica De La Riva10
SEP 2021
Una casa con una situación inmejorable, cerca de todo, y sin ruido alguno por la noche. La terraza muy agradable por la noche. Eso si, es un segundo piso sin ascensor, lo que hay que tener en cuenta. Bien equipado para 4 personas. Recomendable.

Juan Carlos Saez Ocejo9.3
SEP 2021
A Teresa no la conocimos. El alojamiento es genial al igual q su ubicacion

Peter Slater8.7
SEP 2021
Apartment is well located and is well equipped however it comes with some drawbacks. Firstly, the toilet seats in both bathrooms were broken. The apartment is very dark despite the photos suggesting otherwise, and the view from the terrace is not accurate as you had to be standing leaning off of the terrace to get the view pictured. The loungers were also sun damaged, and we had to put the cushions out ourselves (they were very heavy) which is no issue for us but may be for some. The neighbours seemed quite hostile and there was a couple in an apartment below us who kept leaving the front door wide open and unlocked. Check in was pleasant and the host was wonderful, however there are better apartments avaliable for the price we paid.

Irene Ferrari9.2
AUG 2021

Susan10
AUG 2021
This apartment is amazing and we enjoyed our stay very much! The beds in both bedrooms are comfortable and the kitchen and bathrooms are modern and nice. The building is very secure and within easy walking distance to the Cathedral and many other of the things we wanted to see in Seville. The communication with the property manager was easy and we were met upon our arrival and given an overview of the apartment and nearby restaurants. It was hot while we were there and when the air conditioner was not quite keeping up, they had a service person out right away to fix the problem. At a cooler time of the year, the rooftop deck would be a lovely place to relax. We can´t wait to go back to Seville and would definitely consider staying here again!

Peggy9.8
MAY 2021
une vraie merveille que d´être au centre de la ville, à 2 pas de la cathédrale, de l´Alcazar, des restaurants... sans en subir les nuisances. La terrasse est un régal en fin de journée pour savourer le temps qui passe. Un vrai bonheur!

Chiara Lorenza10
APR 2021
Teresa’s place is a true gem in the heart of Seville. The location could not be better to visit the City but also to enjoy the multitude of bars and tapas restaurants nearby, while staying in the most quiet street! The terrace is so beautiful, every sunset sparrows fly over the area giving magic moments that you won’t forget! We absolutely loved the house, perfectly clean and with all the needed amenities. I definitely would recommend this beautiful apartment to anyone! We hope to be able to visit Seville again in the future and have the chance to stay in Teresa’s apartment again! Also Carmen, who help us with the check in, was very efficient and helpful with tips and recommendations! Everything absolutely PERFECT! 👌

Mehdi9.3
APR 2021
Perfect rent to live the Sevilla’s life as a local. The apartment is well located and Teresa is taking care of her guests and the terrasse is beautiful.

Ute10
APR 2021

Chelsy10
APR 2021
Everything was perfect ! The place was super clean and the location couldnt be better, we had a great WE!

Alex10
APR 2021
More central doesn´t exist! The rooftop is the highlight. I recommend this place!

Mireille10
JAN 2021
Appartement très bien situé, agencé et décoré ... avec bcp de petits détails ! Il est au 2 eme étage , sur le même étage un séjour/salon/ cuisine et 2 jolies chambres avec chacune leur salle de bains et WC ! Une terrasse à l étage pour les beaux jours ! Très bien placé avec bcp de bars , restaurants et commerces à proximité ! Très bon accueil avec de très bons conseils ! A Recommander sans hésiter

Miguel8.5
JAN 2021
+ Apartamento muy bien situado, en pleno centro de Sevilla, cerca de la catedral. Bonito y bien cuidado, con buena relación calidad - precio. Gestionado por una gran empresa, pero con personal atento y cumplidor.
- La calefacción es mejorable, sobre todo en el salón. También la insonorización, aunque es una calle tranquila.

Bérengère10
NOV 2020
Great place; everything you need for a long stay is present & the rooftop is absolutely outstanding. The person who did our check is was really helpful throughout our stay; thank you so much Carmen!

Anoop10
NOV 2020
Great place in a perfect locations. Around the corner from a bunch of nice cafes and tapas bars. And right in the center of old town.

Michel8.5
OCT 2020
+ Appartement agréable
- wifi instable

ICIAR OLIVA10
SEP 2020
Situación perfecta y un trato maravilloso.

Dominique10
SEP 2020
Séjour très agréable dans ce logement.
Logement très beau et très agréable. Le tout est très bien entretenu et se trouve à quelques minutes à pied de la Giralda.

Shirley10
MAR 2020
INCROYABLE
l´emplacement est super !!! la propreté impeccable ! L´accueil était parfait. Un plan de la ville est mis a disposition
RIEN. C´ETAIT PARFAIT !!

Patrick10
MAR 2020
Top-Familienappartement mit großer Dachterrasse.
+ Das Appartement hat unsere Erwartungen mehr als übertroffen. Die Wohnung bietet ein super Preis-Leistungsverhältnis, liegt in einer ruhigen Nebenstraße direkt im Stadtzentrum (Parkhaus-Rabatt wird angeboten), hat eine Top-Ausstattung und war sehr sauber. Besonders hat uns die große Dachterasse gefallen, auf der man gut vom Stadttrubel abschalten konnte. Und die Kommunikation im Vorfeld und während der Anreise war vorbildlich. Alles in allem: Besonders für eine kleine Familie wie unsere geeignet. Wir kommen gerne wieder.
- Alles super, nur die kaputte Lampe im Hausflur muss mal wieder ausgewechselt werden. ;)

André aus Hamburg9.3
MAR 2020
Schönes Appartement in super Lage
+ Größe des Appartements, Super Lage direkt in der Altstadt, Dachterrasse, Zimmeraufteilung, Möglichkeit einer Parkplatzreservierung (unbedingt zu empfehlen)
- Die Ausstattung der Dachterrasse (Stühle waren verbraucht, die Auflagen waren schmutzig, die Nähte teilweise gerissen) wäre verbesserungswürdig.

Beverley9.5
FEB 2020
Would definitely recommend! We hope to go back.
Very clean; had all the facilities we expected and more (including washing machine, iron and ironing board aind hairdryer); excellent location within easy walking distance of main attractions, shops, bars and restaurants; lovely roof top patio to chill out on in the afternoon after a busy morning touring; and very helpful hosts who gave us lots of tips and helped us book flamenco show. Would definitely recommend booking.
There was nothing we didn’t like.

Ute8.5
FEB 2020
Cosy and great location. All sight seeing very close! Really good
Nice friendly living room, wonderful roof terrace and absolute perfect laying but the second bathroom was really very small.

Jonathon10
FEB 2020
Ideally located in the heart of Seville. A huge choice of restaurants and bars a short walk away. The roof terrace was great in the afternoon.

Mariana10
FEB 2020
My parents stayed in the apartment without me. They only had great things to say. The apartment was very clean and stylish, they really loved the decoration. It was fully equipped and they couldn’t think of anything missing during their stay. The location was very good too. Communication was very easy and everything ran smoothly. Would definitely book again!

Sónia10
FEB 2020
Very good location, you can walk and be in the cathedral in 2minutes. The Apartment is really nice for 4 people. Modern, clean and with A/C. If I return I will stay in teresa apartment again.

Harry10
JAN 2020
Had a wonderful time staying here! Apt was tastefully decorated and very clean. Had a full kitchen to make food and two bathrooms!

Bryan Hamilton10
NOV 2019
A comfortable and spotlessly clean apartment with a sunny terrace. In a quiet location but also a convenient location for the central area, as well as some fabulous local bars, tapa bars and restaurants. would highly recommend. No problems with communication with staff or collecting keys. Host met us at the apartment at an agreed time.

Omi7
NOV 2019
We hated the wait for the keys. We were always in communication but it seems there had been an emergency in the previous apt.
Response from the Quality Department

Dear Omi, Firstly we thank you for making our apartment your choice although we regret that we fell a little short of your expectations this time around. We have taken good note of your remarks related to the service you received upon check in and apologize for the exceptional wait you expérienced upon your arrival, we will do our utmost to improve on this aspect of our services and extend our sincere apologies for any inconvenience caused to you and your loved ones. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Fátima Roca-chief of Customer Service.

Frederic10
NOV 2019
Excellent point de chute à Seville La situation la propreté la terrasse la deco le confort des lits le sevice L insonorisation est insuffisante par rapport aux autres logements dans le bâtiment
Response from the Quality Department

Cher Frédéric, Merci pour le temps que vous avez passé à partager votre expérience dans notre appartement. Son évaluation positive nous encourage à continuer à travailler tous les jours. Nous regrettons que vous ayez eu quelques problèmes d’insonorisation, nous trouvons cela étrange car tous les appartements ont des fenêtres avec système d’isolation pour éviter le bruit. Cependant, nous allons on va vérifier ça. Merci beaucoup encore, nous espérons vous servir dans un proche avenir. Fátima Roca - Chef du service clientèle

Pierre-Cyrille7
NOV 2019
L´appartement est très beau et meublé avec goût. L´emplacement parfait, à 2 pas de la cathédrale et de la plaza nueva avec beaucoup de bars et de restaurants sympa à proximité. La terrasse évidemment, belle est confortable, avec vue sur les toits de la cathédrales mais ... seulement depuis un coin, pas de vue depuis les canapés, elle reste la pièce maîtresse de l´appartement. La literie est confortable mais l´appartement manque d´oreillers : 4 couchages -> 4 oreillers et pas un de plus, dur quand on est habitué à dormir avec plus. Le lit queen size était équipé d´un drap de dessus trop petit, compliqué de dormir à 2 sans que l´un découvre l´autre. L´appartement était globalement très propre sauf le sol assez poussiéreux à notre arrivée, en particulier sous les lits.
Response from the Quality Department

Cher Pierre-Cyrille, Chez Genteel Home, nous sommes convaincus qu´il y a toujours place à l´amélioration et vos commentaires aideront notre équipe à répondre aux attentes de nos clients. Nous vous sommes donc très reconnaissants du temps que vous avez passé à nous faire part de vos critiques constructives. Nous sommes heureux de savoir que l´appartement a répondu à vos attentes en soulignant le bon emplacement, le confort et la proximité de tous les points clés de la ville. Cependant, comme il s’agit d’un bâtiment situé dans le centre historique, la cathédrale n’est parfois pas visible de tous les côtés de la terrasse.
Nous regrettons de lire votre mécontentement concernant la propreté et la taille de la lingerie. Chez Genteel Home, nous nous efforçons d’assurer une efficacité totale dans ce domaine. Nous sommes pleinement conscients que la propreté et le confort sont des aspects d’une grande importance pour nos clients. Pour une occasion ultérieure, n´hésitez pas à contacter notre service clientèle pour signaler d´éventuelles imperfections dans le service. L’équipe agira rapidement dans l’intention de résoudre le problème et de résoudre toute situation qui ne correspond pas à vos besoins. Une fois encore, nous vous remercions de partager votre expérience avec nous et nous espérons pouvoir vous servir à nouveau bientôt. Fátima Roca - Chef du service clientèle

Sophie9.3
NOV 2019
Très bien Emplacement - Décoration appart - Terrasse Isolation phonique immeuble
Response from the Quality Department

Chère Sophie, Nous tenons à vous remercier pour le temps que vous avez passé à partager vos commentaires sur votre dernier séjour dans notre appartement. Merci de signaler la décoration et la belle terrasse. Nous avons récemment rénové des chambres conçues pour assurer un excellent confort. Nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Fátima Roca - Chef du service clientèle

Diego10
NOV 2019
Sentirse como en casa Localización,vivienda nueva,muy limpio,personal muy atento y dando todo tipo de facilidades Todo perfecto.
Response from the Quality Department

Estimado Diego, Agradecemos enormemente su tiempo dedicado en valorarnos tan positivamente. Sentirnos así de halagados es, sin duda alguna,un gran elogio para nosotros. Esperamos poder darle la bienvenida de nuevo muy pronto. Esperamos poder darle la bienvenida de nuevo muy pronto.
Fátima Roca- responsable Dpto. de Calidad.

Molly Ketcham10
NOV 2019
Very convenient location - an easy walk to coffee in the morning, the cathedral and Alcazar, and the restaurants in the lovely neighborhood. The staff was helpful.
Response from the Quality Department

Dear Molly, We express our gratitude with your comment. We are pleased to know that the surroundings of our apartment met your expectations on your vacation. One of our main goals is that the client feels valued and helped, so we appreciate your positive recognition with our staff. Again we thank you for this very kind review and we look forward to serving you again in the future. Fátima Roca-chief of Customer Service.

Candice10
NOV 2019
Magnifique appartement! Tout était parfait
Response from the Quality Department

Chère Candice, Merci pour votre appréciation de votre séjour au sein de notre appartement. Il est merveilleux de lire que nous avons rendre votre séjour spécial. Nous vous attendons à nous bientôt. Fátima Roca - Chef du service clientèle

Hugo9.3
NOV 2019
Localização próxima do centro e muito tranquilo
Response from the Quality Department

Estimado Hugo, Gracias por esta revisión sobre su estancia con nosotros. Nos alegra saber que nuestro apartamento cumplió con sus expectativas. Todo el equipo trabaja muy duro para garantizar que ofrecemos un servicio de alta calidad y una experiencia diferente y memorable. Esperamos poder servirle muy pronto. Fátima Roca-responsable Dpto. de Calidad

Gaye10
OCT 2019
A beautiful apartment very tastefully furnished, well equipped and spotlessly clean. Great location with excellent bars close by.

Anónimo10
AUG 2019
Appartment calme, confortable, très bonne literie, nous avons apprécié le toit terrasse (un vrai plus), proche des monuments et des boutiques. Rien à redire, tout était parfait.

CHRISTOPHE9.8
AUG 2019
Parfait ! La situation. La proprté.la ponctualité.
Cage d´escalier un peu bruyante par moment mais rien de bien grave.

Håkan9.3
AUG 2019
Läget och altanen.
Altanen var bra, men sittdynorna var smutsiga.

Anónimo7
AUG 2019
*tolle Lage für Stadterkundung; *gut eingerichtete Wohnung mit bequemen Betten in gepflegtem Haus (ruhige Wohnstraße); sehr gut funktionierende Klimaanlage; schöne Terrasse; *problemlose Schlüsselübergabe trotz verspäteter Anreise
*WiFi funktionierte nur sehr eingeschränkt und trotz Nachfrage am ersten Abend wurde bis zum Ende des Aufenthaltes nichts daran geändert (auch keine Erklärung o.ä.); *Wohnung ist sehr hellhörig (Wand zwischen Schlaf- und Wohnraum nur Sichtschutz, man kann sich problemlos durch die Wand unterhalten...); *Müllcontainer zu der Wohnung sind in einer anderen Straße ca 0,5km entfernt (der Abfall muss dort am Ende des Aufenthaltes entsorgt werden); *es wurde ein angeblich von uns zerstörter Ventilator nach unserer Rückkehr über die Kaution in Rechnung gestellt, obwohl wir ihn nicht angefasst hatten
Response from the Quality Department

Dear guest, thanks for your comment. We are glad to know that you liked the decoration of the apartment, its terrace and comfort and its central location. We will contact the internet company to solve the problem as soon as possible. On the fan, we are sorry but before your arrival it was in perfect condition because it was new bought the previous week, and on after your departure it was broken, perhaps accidentally. We hope that despite this you have enjoyed your stay. Regards

Anastassia Halantsova10
JUL 2019
Во-первых, понравилась сама квартира : большая , чистая, с террасой , на которой можно отдохнуть, позагарать. Во-вторых, всё в шаговой доступности. Мы до всех достопримечательностей ходили пешком. А , в-третьих, сам город очень красивый.
Всё очень даже понравилось. Не могу сказать ничего плохого.

Oussama9.5
JUL 2019
Well equiped Kind personnel Great location

Sebnem10
MAY 2019
We had a wonderful stay

Valentine10
MAY 2019
Perfect