Galera III is a 3 bedrooms apartment with two of them on the main floor with double beds of 1.50 x 2.00 cm, where there is also the living room opened to a modern kitchen fully equipped with everything you might need during your stay, and a complete and independent bathroom. On the top floor we find the third bedroom, with a double bed of 1.50 x 1.90 cm, a full bathroom, and the exit to the wonderful furnished terrace.
View on the map
In this apartment the following hospitality services are provided:
• Regular housekeeping and change of bed linen, towels, etc., once every 6 nights (only for stays longer than 6 nights). Included in the price.
* Possibility to add daily cleaning service for an additional price of 22€/h + VAT (min 2 hours)
• Luggage storage service upon request.
• Private transfer service (airport or bus / train station) upon request.
• Public parking reservation management (some of parkings in the area) upon request.
• Catering service: breakfast, lunch or dinner in the apartment upon request.
Galera Terrace III Duplex
from to
Response from the Quality Department
Dear Kim,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Response from the Quality Department
Estimado Marino:
Nos sentimos muy honrados por sus amables palabras y agradecemos que haya elegido quedarse en nuestro establecimiento. Es un placer servirle, y esperamos volver a recibirles en un futuro próximo.
Response from the Quality Department
Dear Edwin,
We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.
Kind regards,
Quality Department
Response from the Quality Department
Estimado Hector,
Queremos expresar nuestro sincero agradecimiento por su positiva reseña. Nos llena de satisfacción saber que su experiencia fue satisfactoria y que pudimos contribuir a su estancia. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y seguir siendo parte de sus viajes.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Stephanie,
Thank you for sharing your feedback on your recent stay in our apartment. We´re delighted to hear that you found the apartment very pleasant, situated in an extremely quiet alley, and within a short walk of Seville´s main attractions. It´s great to know that you were impressed with the quality of the bedding.
We want to clarify that information regarding the late check-in fee after 9 PM is clearly stated on our website before guests make a reservation to ensure transparency about our policies. We have designed our check-in system this way to provide a service that is as close and personalized as possible to our customers, ensuring a comfortable arrival in Seville.
We appreciate your feedback and we hope you had an enjoyable stay in our beautiful city.
Warm regards,
Quality Department
Response from the Quality Department
Dear Fernando,
We´re delighted that you chose Galera III in Seville for your stay. Your positive feedback warms our hearts and reinforces our commitment to delivering a memorable experience. We hope to have the pleasure of hosting you again in the future.
Kind regards,
Quality Department
Response from the Quality Department
Querido Adrian,
Sus palabras amables en su reseña nos han alegrado el día. Saber que tuvo una estancia agradable es nuestra mayor recompensa. Nos complace haber cumplido con sus expectativas y haber contribuido a su comodidad y satisfacción.
Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro y continuar brindando experiencias positivas.
Saludos cordiales,
Director de Calidad
Response from the Quality Department
Dear Rameez,
We deeply regret the presence of pet hair on the furniture and flooring upon your check-in. We want to assure you that we take these comments seriously and apologize for any inconvenience caused.
We are pleased to learn that our team was able to take immediate action by promptly sending out our cleaning staff to address the issue. Guest satisfaction is our priority, and we are committed to providing a comfortable and enjoyable lodging experience.
We´re genuinely delighted that our staff left a positive impact on you during your time in Seville. Creating a warm and friendly environment in this vibrant city is something we deeply value. Knowing that our efforts resonated with you and added to your enjoyment of Seville encourages us to continue delivering exceptional service. Thank you for sharing your experience, and it was a true pleasure to have you as our guest. We can´t wait to have the pleasure of welcoming you back to Seville.
Kind regards.
Quality Department Manager
Response from the Quality Department
Dear Siria,
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Romain,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Salvador,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay. Your feedback serves as a strong motivation for us to continue delivering top-notch service, always aiming to exceed our guests´ expectations. Thank you so much for your review, and we eagerly anticipate the opportunity to welcome you back.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Julie,
We´re delighted to hear that your stay in Sevilla was made even more enjoyable by our incredible accommodation. We take pride in offering a spacious, clean, and well-located apartment, with the added bonus of a terrace. Our team strives to provide excellent responsiveness and availability throughout your stay. Thank you for recommending our accommodation. We extend our gratitude to you for choosing us as your hosts!
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear David,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kylash,
Thank you immensely for your kind words and recommendation. We are truly delighted that our location and the hospitality of our host made your stay enjoyable. It is our greatest pleasure to ensure our guests have a wonderful experience. We look forward to the opportunity to welcome you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Lourdes:
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Sevilla y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Lucas,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
La limpieza, la amplitud, la decoración y la ubicación
La escalera para acceder a la habitación de la planta superior era bastante empinada
Response from the Quality Department
Estimado Juan:
Queremos expresar nuestro más sincero agradecimiento por su amable comentario sobre su estadía en nuestro apartamento. Nos complace enormemente saber que disfrutaron de su experiencia con nosotros y que quedaron satisfechos con el alojamiento que les ofrecimos. En nuestra continua búsqueda por brindar un servicio de calidad, valoramos enormemente los comentarios de nuestros huéspedes. Esperamos tener la oportunidad de recibirlos nuevamente en el futuro y hacer de su próxima estadía una experiencia aún más agradable.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Fiona,
Thank you for choosing us for your stay in Seville and for this wonderful review, highlighting the cleanliness and hospitality of our staff. We will be delighted to welcome you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Karl,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
La situation, la terrasse, l´équipement lave-vaisselle, lave-linge, cafetière Nespresso
Response from the Quality Department
Dear Stéphanie,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Seville. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Dmytro,
Thank you for choosing us for your stay in Seville and for taking the time to share your impressions with us. We have taken good note of your remarks, specially about the heating system, as we understand that a comfortable temperature is crucial for a good stay.
We appreciate your words and very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
La ubicación, y en general todo. Volveríamos a repetir sin dudarlo. Todo muy limpio,camas muy cómodas.
Nos gustó todo no hubo nada que tenga que poner comentarios negativos
Response from the Quality Department
Estimada María Isabel:
Ante todo agradecerle por haber elegido nuestro apartamento para su estancia en Sevilla y por el tiempo para escribir esta reseña. Nos llena de orgullo leer su comentario y saber que el alojamiento ha cumplido con todas sus expectativas. Esperamos poder volver a servirle muy pronto de nuevo.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Angelina,
Thank you for your kind words about your stay at our apartment. We are thrilled to read that you felt comfortable and that the check in process was smooth. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Marina,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Konstantin,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Seville. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Winnie, Thank you very much for staying with us. We are delighted to know that our location was a highlight of your stay. Thank you for sharing your experience with us. We look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Trop peu de vaisselle pour 6 et de chaînes en particulier sur la terrasse assez peu aménagée.
Response from the Quality Department
Dear Corinne, thank you very much for your constructive feedback, it means a lot to us. We hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Estimada Ana, le agradecemos su amable opinión de nuestro apartamento y esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Dmitri, thank you very much for staying with us and for reviewing your stay. We are glad to know that our prime location and the cleanliness of the apartment were highlights of your stay.
We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Response from the Quality Department
Muchas gracias Narda por sus comentarios. Nos alegra saber que tuvo una excelente estancia con nosotros. Gracias por tomarse un momento para destacar la belleza del apartamento, trabajamos duro para garantizar un servicio de alta calidad y una experiencia diferente y memorable. Gracias por valorar nuestros esfuerzos.
Esperamos su próxima visita.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear James, thank you very much for staying with us and for taking the time to review your stay. We also appreciate your kind recommendation.
Aija T.
Quality Department
Response from the Quality Department
Dear Keara, thank you very much for your kind feedback. It is a pleasure to know that your family had a comfortable stay with us and we look forward to serving you again in the future.
Aija T.
Quality Department
Atenção que este prédio (e a casa para acesso ao terraço) tem escadas e são daquelas estreitas à antiga. A considerar se viajar com crianças e animais!
Response from the Quality Department
Estimada Andrea, muchas gracias por compartir su opinión. Apreciamos sus encantadoras palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, juega un papel clave para que nuestros huéspedes consigan una gran experiencia vacacional. Muchas gracias también por destacar la limpieza y la excelente ubicación del apartamento.
Esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Daer Olivier, we are delighted to know you had a great stay with us. We are looking forward to making your holiday experience even better in the future!
Aija T.
Quality Department
Response from the Quality Department
Dear Jonne, thank you for this very kind review of our apartment. We look forward to serving you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for your comments regarding your stay and the highlights on the great location of the apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Jeff, thank you for sharing your opinion. We are delighted to see that you really enjoyed your stay in our apartment and took the advantage of its great location.
Once again we thank you for your kind commentsregarding your stay and we look forward to serving you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you for your feedback regarding your stay with us.
We appreciate your highlights on the cleanliness and the excellent location of the apartment and we are glad to hear that we were able to match your holiday expectations.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you very much for your positive feedback regarding your stay.
It is a pleasure for us to read that the apartment and our team’s performance exceeded your expectations.
We hope to be able to welcome you back very soon.
Aija Teilane
Quality Department
Response from the Quality Department
Estimada Belén, muchas gracias. Esperamos volver a tener el placer de recibirte. Un saludo
No había sábana bajera para el sofá cama, del apartamento de abajo. Del apartamento de arriba, la escalera para subir a la habitación de arriba es muy empinada.
Response from the Quality Department
Estimada MLuz Estamos sinceramente agradecidos por el tiempo que ha dedicado en compartir su opinión sobre su reciente estancia en nuestro apartamento Genteel Home Galera. Su detallada opinión nos ayudará a continuar mejorando la calidad de nuestros servicios. Atentamente, Ana García, Dpto. de calidad
Editar
- No podernos quedar más días para disfrutar de la terracita por las noches.
Niets
merci pour les pâtisseries la terrasse impeccable
rien à signaler
Perfect location. Lots of restaurants and near to the tourist attractions. Bright, clean, with comfy beds and nice roof terrace. Would recommend.
No dining table. Lounge seating for 4 but the apt can sleep 6. Breakfast bar could only seat 2 . Would be difficult for families or large groups to eat in. We did know this before booking.
Perfect location. Lots of restaurants and near to the tourist attractions. Bright, clean, with comfy beds and nice roof terrace. Would recommend.
No dining table. Lounge seating for 4 but the apt can sleep 6. Breakfast bar could only seat 2 . Would be difficult for families or large groups to eat in. We did know this before booking.
Response from the Quality Department
Dear Pauline,
We appreciate your review about your holidays in our apartment; The satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. We are very happy to read that you liked the apartment you stayed in and that you have found that it was clean and you would enjoy our terrace. We want to apologize for the issue by the space available for having lunch, however, as you indicate everything is described on our website so that our guests can book the accommodation that best suits their needs. We look forward to serving you again in the future.
Fátima Roca-chief of Customer Service.
Response from the Quality Department
Dear John, Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Fátima Roca-chief of Customer Service.
Response from the Quality Department
Dear Carol, We would like to thank you for your preference in selecting our apartment for your holidays in Seville, as well as for taking the time to tell us about your experience among us. We are also very pleased to read your complete satisfaction with the comfort of the room, location and our staff. We strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We look forward to having the opportunity to serve you again in the future. Fátima Roca-chief of Customer Service.
Response from the Quality Department
Estimado Alberto, gracias por su comentario. En las características de la propiedad se indica claramente que el acceso es mediante escaleras, y en ningún momento se menciona que exista un ascensor, ya que en el edificio efectivamente no hay. Respecto al fallo eléctrico, fue momentáneo y tal y como le informamos cuando nos llamó, se debió a una sobrecarga al encender todas las luces, todos los electrodomésticos y aparatos de aire acondicionado a la vez, por lo que por motivos de seguridad, saltan los plomos del cuadro eléctrico y como le explicamos, solo es necesario volver a subir los plomos para restablecer la corriente. Esperamos que a pesar de esto hayan disfrutado de su estancia en Sevilla. Saludos
Liked having a terrace though the wasps drove us in a few times! When we had to ring that electric was off someone came within 15 mins which was great. Very friendly hosts spoke excellent English too.
More cereal bowls only 4 for 6 people. More shelving in bedroom top one for storing things on.
Основные 2 проблемы. В ванной, расположенной на 1эт был неправильно установлен кран. Поэтому была или горячая, или только холодная вода. И дело не в том, что кран сломался, он изначально был так установлен. Вопрос:, как жили предыдущие гости (если они были) и как мыли и убирали апартаменты (по идее хозяева должны были знать об этой проблеме)? Нас было 5 взрослых людей. Для нас был принципиальный выбор апартаментов с 2-мя с/у. Соответственно, один из пунктов не был выполнен. Неработающий WIFI. Вернувший из отпуска, я перечитала еще раз отзывы более внимательно, отфильтровав их по дате, и обнаружила, что WIFI не работал еще с февраля. При этом нас уверяли, что это техническая проблема и вот-вот она решится. Получается, что нас обманули. Это очень неприятно и некрасиво. Наличие и хорошо работающий WIFI в гостинице или апартаментах – один из важных для меня пунктов, т.к. иногда мне приходится подключать свой ноут и работать. Хорошо, что у мы купили местную симку и могли переписываться с хозяевами по поводу наших проблем через WhatsApp. При этом они знали о проблеме с WIFI, но упорно нам писали через WA. Check out в апартаментах 11:00. Мы попросили продлить нам до 12, чтобы мы смогли нормально собраться при условии 1 работающего душа. Нам отказали в этой просьбе и вернули деньги за 1 ночь. Спасибо. Но комфортное проживание с нормальным душАМИ и WiFi – это одно, деньги – это другое! Кроме того: размер верхней спальни на 2,5х2,5. Т.е. в комнате есть только кровать, в маленькой нише шкафчик, вход в с/у и выход на террасу. Очень тесно, нет места разобрать и сложить чемодан. Из трех спален нормальный шкаф есть только в 1 спальне. При входе нет ничего, куда бы можно повесить верхнюю одежду. Если вы будете в Севилье поздней осенью или зимой, то одежду придётся бросать на кресла или диван. Нет нормального обеденного стола, только «журнальный столик». При этом нормальный стол находится на террасе. Странно.
Response from the Quality Department
Thank you very much for taken your time to leave us your review Nat, it always helps us to imprive and become better hosts. First of all we want to apologize again for all the incoviniences you have suffered for your stay, we are deeply sorry. As you were able to see, our apartment is brand new, it was inaugurated in february 2.019. Since then, none of our guests has told us anything about the problem with the shower, or it would have been solved as soon as we have known. About the wifi, we told you it was solved because the problem you had was due to the company that provides us had cuts during one of the days of your stay, but the rests of them was working properly. About the late check out, please understand tha we had a new guests coming who expected to check in at 3 pm, so we need to clean up the apartment to have it ready on time. We tried to offer you the best of the service we were able, and we refunded you one night as we though the inconviniences of the wifi and the hot water, even though they were solve as quickly as we could, deserved to be compensated. Anyway, we hope you and your family enjoyed our wonderful city. Best regards.