VIEW PHOTO
  1. HOME   
  2. Holiday rentals in Seville   
  3. Conde de Ibarra

Conde de Ibarra
Apartment

Seville · Santa Cruz

9 (132 valuations)


1-2
People

1
Bedroom

1
Bathroom

60 m2
Surface

About accommodation

Exclusive design apartment located in Santa Cruz neighbourhood, in the old town of Seville, very close to the Alcázar, Cathedral.

The apartment is on the ground floor of the building, but even though it has sunlight, as the living room faces to a beautiful nice patio with garden; and the bedroom overlooks a completely private patio of the apartment, with exterior table and chairs.

With a 60sqm size, the apartment is composed of a bedroom with a queen size bed od 150cm x 200cm, a complete bathroom, a compeltely equipped kitchen and a beautiful living room with dinig room and a quality double sofa bed.

The building has a communal rooftop pool that is open from June to September.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pool Community
Pets Not allowed
Cot Available
Terrace Community
Floor Ground floor
Elevator Available
Sofa-bed One person
WiFi Free
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.

> Pool: Community pool on the rooftop. Open from June to September.

> VUT/SE/00725


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
Book now


Discount code
APPLY
Book now

Do you have any questions or doubts about accommodation?


Request for information

View on the map

Apartment’s Rating

9 (132 Valuations)

Location
9.7
Quality
8.6
Cleaning
9.2
Staff
9.3
Facilities
8.9
Recommendable
8.8

We are interested in your opinion


Our Guests’ Opinions

Rogerio Petraglia8
OCT 2024
Review without any comments.

carlos rubiales4
OCT 2024
No funcionaba la vitroceramica lamentable
Response from the Quality Department

Estimado Carlos:

En primer lugar, agradecemos que haya dedicado su tiempo a compartir sus impresiones sobre su estancia con nosotros. Lamentamos profundamente el inconveniente que menciona respecto al funcionamiento de la vitrocerámica en su apartamento. Nuestro objetivo es proporcionar a todos nuestros huéspedes una experiencia impecable, y entendemos que este tipo de situaciones pueden causar molestias.

Nos gustaría destacar que siempre alentamos a nuestros huéspedes a comunicarse con nuestro equipo durante su estancia para resolver cualquier duda o imprevisto que pueda surgir. Lamentamos sinceramente no haber sido informados de este problema durante su estancia, ya que esto nos impidió ofrecerle la asistencia oportuna que, sin duda, habríamos estado encantados de proporcionar. Nuestro equipo está disponible en todo momento para atender cualquier consulta o incidencia, con el fin de garantizar una estancia lo más cómoda y placentera posible.

Tras recibir sus comentarios, hemos procedido a revisar el electrodoméstico en cuestión, y podemos confirmar que la vitrocerámica está funcionando correctamente en la actualidad. Valoramos enormemente su retroalimentación, pues nos ayuda a identificar áreas de mejora y nos impulsa a seguir perfeccionando nuestros servicios. Esperamos que, en el futuro, nos brinde la oportunidad de recibirle nuevamente ya que estaremos encantados de ofrecerle una experiencia que cumpla con sus expectativas en todos los aspectos.

Departamento de Calidad.

Morales Avilés Silvia10
SEP 2024
La bienvenida, limpio y bastante céntrico
Response from the Quality Department

Estimada Morales:

Agradecemos su comentario. Nos complace saber que la bienvenida fue de su agrado y que encontró el apartamento limpio y céntrico. Su satisfacción es muy importante para nosotros. Esperamos poder recibirle nuevamente en el futuro.

Departamento De Calidad.

Ignacio Enrique Coulter10
SEP 2024
Review without any comments.

Gloria Beggs9
SEP 2024
Great location in Historic Centre.
Great location, able to walk to restaurants, bars, cafes and supermarket. Apartment was modern, clean, quiet and comfortable
Response from the Quality Department

Dear Glori,

Thank you for your positive feedback. We are delighted to hear that you enjoyed the excellent location of our apartment and found it to be modern, clean, quiet, and comfortable.

It’s wonderful to know that the proximity to local restaurants, bars, cafes, and the supermarket added to your overall experience. We hope to have the pleasure of welcoming you back in the future.

Quality Department

Elisa Nannicini8
JUL 2024
Appartamento spazioso, pulito, fresco, ben arredato e attezzato e vicino al centro. Molto utile la piscina condominiale sul tetto per rinfrescarsi un po´: servirebbero un paio di ombrelloni e di sdraio. Utile anche il servizio di deposito bagagli sebbene ad un preźzo troppo alto.
Response from the Quality Department

Dear Elisa,

Thank you very much for your review. We´re pleased to hear that you enjoyed the spaciousness, cleanliness, and decor of the apartment, as well as our central location and the rooftop pool. We appreciate your suggestion regarding additional umbrellas and loungers, and we´ll consider it to further enhance our guests´ experience. We hope to have the pleasure of hosting you again in the future.

David Mastronardi10
JUL 2024
Genteelhome est un hôte réactif, qui fait parfaitement répondre aux besoins du voyageur et le conseiller. L’appartement est très bien situé au centre ville, à 10-15 min à pied de tous les sites importants. Le quartier est animé et de nombreux restaurants, bars et commerces sont à proximité. L’appartement est spacieux, propre et fonctionnel. Il est décoré avec goût . Petit bémol, l’appartement est en copropriété pas très bien insonorisé.
Response from the Quality Department

Dear David,

Thank you very much for your kind review. We are delighted that you appreciated our responsiveness and advice, as well as the central and lively location of our apartment. We are also pleased that you found the apartment spacious, clean, functional, and tastefully decorated.

We take note of your comment regarding the soundproofing and apologize for any inconvenience this may have caused. Your feedback is valuable and will help us further improve our service.

We look forward to welcoming you again and to offer you the most pleasant stay.

Adrian Frunza10
JUL 2024
Review without any comments.

Alba Perez Sanchez10
JUN 2024
Review without any comments.

Moayad Ghannam9
JUN 2024
Review without any comments.

José Serra Barros Das Neves8
JUN 2024
Amazing stay, upstairs neighbor just terrible!
The fact that it is super central of the cathedral
It could have better sound insulation in the apartment, as we had a upstairs neighbor who hit the walls and the floor if we were having a shower which was very uncomfortable to be comfortable with, and the fact that we had a 3-month-old baby who cried almost nothing and was enough for the upstairs neighbor to immediately start knocking on the door.
Response from the Quality Department

Dear José,

Thank you for sharing your experience regarding your recent stay with us. We are pleased to hear that you enjoyed the central location of our apartment, especially in relation to the cathedral.

However, we sincerely regret the inconvenience you experienced due to the noise from the neighbors. While we cannot control the daily activities of the neighbors, we would have appreciated receiving this information during your stay so that we could have intervened and ensured your comfort. We deeply apologize again for this inconvenience and assure you that we will follow up on the situation to ensure it does not happen again in the future, guaranteeing the comfort of all our guests.

We appreciate your understanding and your feedback, and we hope to have the opportunity to welcome you again, providing a more pleasant experience.

Quality Department

Ain Batrisyia Sha Ary10
JUN 2024
The place is comfortable for 4 people, there are one double bed and one sofa bed. The room is on the ground floor so it’s also accessible
It is a bit hard to find
Response from the Quality Department

Dear Ain,

Thank you for your feedback. We are pleased to hear that you found the place comfortable. The ground floor accessibility is indeed a convenience. However, we apologize for any inconvenience you experienced in locating the apartment. Your feedback regarding the difficulty in finding the place is valuable to us, and we will review our directions to ensure clarity for future guests. We look forward to welcoming you back for another comfortable stay in the future.

Quality Department.

Yara Bassil10
JUN 2024
Review without any comments.

Marc Gomez Guberna9
MAY 2024
Well located in the center and very quiet, large space, well decorated and with everything you need.
The soundproofing is not very good, you can hear the neighbors easily, when they talk loudly, the doors, when they pull the chain...
Response from the Quality Department

Dear Marc,

Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear that you found our accommodation to be well located in the center and that you enjoyed the spaciousness, decor, and amenities provided.

We apologize for any inconvenience caused by the soundproofing system. While we do not have direct control over the actions of neighbors, we take note of your comment and will explore potential actions with the building administrations to address any issues and we will also proceed to review our soundproofing system in order to make relevant improvements.

Your feedback is invaluable to us as we continuously strive to improve our guests´ experiences. We hope to have the opportunity to welcome you back in the future for a more seamless stay.

Quality Department

thomas frid10
MAY 2024
Review without any comments.

Philippe Stuckens8
MAY 2024
It had a very good stay
The apartment was very well located, allowing access to the center of Seville on foot and by bus very quickly to the central station for excursions to nearby cities.
The apartment was very comfortable and quite large but it is relatively poorly soundproofed.
Response from the Quality Department

Dear Philippe,

Thank you for sharing your feedback on your recent stay with us. We are delighted to hear that you had a very good experience overall.

We are pleased that you found our apartment to be well located, offering convenient access to the center of Seville as well as the central station for excursions to nearby cities. Additionally, we are glad to know that you found the apartment comfortable and spacious.

We apologize for any inconvenience caused by the level of soundproofing in the apartment. Please note that noise levels may vary depending on the time of year or local festivities. However, we will certainly review our soundproofing system to identify areas for improvement.

We appreciate your valuable feedback and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

Quality Department.

Paulina Bęcek9
MAY 2024
Perfect location. The aparment was a little bit dark. We had to turn on the water boiler on the arrival.
The owner asked us many times about the time of the arrival but when we got there we had to wait for the person to be given the key.
Response from the Quality Department

Dear Paulina,

Thank you for taking the time to provide your feedback on your recent stay with us. We are delighted to hear that our location proved to be perfect for your visit.

We apologize for any inconvenience caused by the level of luminosity in the apartment. While we understand that preferences for natural light can vary among guests, we appreciate your feedback and will certainly consider it for potential improvements. As for the incident with the water boiler, we sincerely apologize for any inconvenience caused by the necessity of activating the water heater upon your arrival. Nonetheless, we trust that the hot water system functioned adequately and reliably for the duration of your stay. Rest assured, we are committed to ensuring that such situations are avoided in the future.

Regarding the delay in receiving your keys, we extend our sincerest apologies for any inconvenience this may have caused. While we strive for a seamless check-in process, unforeseen circumstances can occasionally lead to delays. Please know that such instances are not typical, and we are constantly working to enhance our service in this regard.

Thank you for your understanding and patience. Despite these minor hiccups, we hope you had an enjoyable stay and would be thrilled to welcome you back in the future for a smoother experience.

Quality Department.

johan bony9
APR 2024
Good place to visit sevilla !
Very well placed in the city ! We feel good in the appartement. Just a bit dark but all was good !
Response from the Quality Department

Dear Johan,

Thank you for taking the time to share your experience. We´re delighted to hear that you found our apartment to be a good place to visit Sevilla and that you enjoyed its central location. We´re glad that you felt comfortable during your stay. Your feedback is valuable to us, and regarding the light, we will consider how we can improve the lighting in the future. We hope to have the pleasure of welcoming you back on your next visit to Sevilla.

Quality Department.

Jose antonio Coin marin9
APR 2024
El apartamento nos sorprendió gratamente muy bien ubicado,limpio y con todo lo necesario para hacer la estancia super agradable. Es un sitio para recomendar y para volver. El personal de recepción lo hizo muy facil
Response from the Quality Department

Estimado Jose Antonio:

Nos complace saber que el apartamento superó sus expectativas y le ofreció una estancia agradable. Valoramos sus amables palabras sobre la ubicación, limpieza y comodidades del apartamento. Agradecemos su recomendación y esperamos con ansias recibirle nuevamente en el futuro. Nuestro personal de recepción siempre está dispuesto a hacer que su estancia sea lo más fácil y cómoda posible. Será un placer servirle de nuevo en el futuro.

Departamento de Calidad.

Simon-David König8
APR 2024
Review without any comments.

JAUME SOLÉ FERRER8
APR 2024
Review without any comments.

Beth Sheppard8
APR 2024
Great location - clean and basic interiors. A good base if you want to be out and about all day.
Response from the Quality Department

Dear Beth,

thank you for sharing your feedback with us. We´re delighted to hear that you found our location great and our interiors clean and basic. We aim to provide a comfortable and convenient base for guests who want to explore the area and are glad to hear that our property served that purpose for you. We hope to have the opportunity to welcome you back in the future.

Giampiero Ialongo6
MAR 2024
Review without any comments.

Ursula Heinisch6
MAR 2024
Lage sehr gut! Schlüsselübergabe und Kommunikation sehr freundlich
Bad schmutzig, Küche auch nicht wirklich sauber, Ausstattung schlecht, alles wackelig. Und es hat am Anfang auch sehr abgestabden gerochen
Response from the Quality Department

Dear Ursula,

Thank you for sharing your feedback with us. We´re pleased to hear that you found our location very good and appreciated the friendly key handover and communication. We apologize for the cleanliness issues you encountered, as well as any concerns with the equipment. Your comments are important to us, and we´ll address them promptly to ensure a better experience for our future guests. If you had informed us about these incidents during your stay, we would have provided a swift solution. Regarding the stale smell at the beginning, we´ll investigate further, though please note that issues with odors can sometimes be influenced by external factors such as the weather. Nevertheless, we´ll thoroughly inspect to ensure the highest standards are maintained. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

Quality Department.

carlos reviglio8
MAR 2024
La ubicación y calidad/precio. La amabilidad de Sandra.
Nos hicieron esperar 40´ en check-in
Response from the Quality Department

Estimado Carlos:

Agradecemos sinceramente por compartir su opinión con nosotros. Nos complace saber que apreció nuestra ubicación, relación calidad-precio y la amabilidad de Sandra.

Lamentamos mucho la espera para realizar el check-in. Si bien los retrasos no son habituales, es importante tener en cuenta que existen condiciones humanas que pueden generar algún retraso puntual. Aun así, estamos trabajando activamente para mejorar nuestro proceso de check-in y minimizar los tiempos de espera para nuestros huéspedes en el futuro. Agradecemos su comprensión y esperamos tener la oportunidad de darle la bienvenida nuevamente para una experiencia más fluida.

Departamento de Calidad.

Antoine POLETTI7
MAR 2024
Trés bon emplacement.
Mauvaise odeur dans la salle de bain. Pas de tasses à café. Intérieur de l´appartement sombre.
Response from the Quality Department

Dear Antonie,

Thank you for sharing your experience with us. We´re pleased to know that you found our location favorable. We apologize for any inconvenience caused by the odor in the bathroom. Please note that such issues can sometimes be influenced by factors like weather conditions. Regarding the absence of coffee cups, we typically provide coffee capsules for all our guests, and we regret that this was not the case for you.
Your feedback is valuable to us, and we´ll make every effort to ensure a more consistent experience for all our guests in the future. We appreciate your understanding and hope to have the opportunity to host you again under more favorable circumstances.

Quality Department.

Maialen Bermejo9
FEB 2024
Había de todo y todo super limpio. El personal (Inma) super majo y agradable. La ubicación perfecta.
El sofá cama era muy muy incómodo. Deberían de cambiarlo. Es una pena, porque eclipsaba toda la estancia.
Response from the Quality Department

Estimada Maialen,
Agradecemos sus comentarios sobre su reciente estancia con nosotros. Nos alegra saber que encontró el apartamento bien equipado y impecablemente limpio, y que tuvo una experiencia agradable con nuestro personal, especialmente con Inma. También nos complace saber que la ubicación fue perfecta para usted.

Sin embargo, lamentamos saber que encontró el sofá cama incómodo. Su comodidad es importante para nosotros, y le pedimos disculpas por cualquier inconveniente que esto le haya causado. Apreciamos su sugerencia con respecto a reemplazar el sofá cama, y la tendremos en cuenta para futuras mejoras.

Esperamos darle la bienvenida de nuevo en el futuro y brindarle una experiencia aún mejor.

Atentamente,
Departamento de Calidad

Penélope Gomollón Martos10
FEB 2024
El alojamiento está en un sitio genial, todo cerca de los sitios más interesantes e importantes de Sevilla. El apartamento tiene todo tipo de comodidades, muy nuevas y limpias, además de que tienen el detalle de dejar aceite, vinagre, sal y ese tipo de cosas. También ponen útiles de limpieza nuevos y jabones y champú en el baño. Toallas y enseres de cocina tienen lo necesario y mucho más que otros sitios en los que me he alojado. La persona que nos recibió fue muy amable y atenta. Este sitio es totalmente recomendable
Response from the Quality Department

Estimada Penélope,
Nos complace saber que disfrutó de su estancia en nuestro alojamiento y que encontró la ubicación conveniente para explorar los lugares más interesantes de Sevilla. Nos esforzamos por proporcionar un ambiente acogedor y todas las comodidades necesarias para que nuestros huéspedes se sientan como en casa.

Es gratificante saber que apreció los pequeños detalles, como los suministros de cocina y baño que proporcionamos para mejorar su experiencia. Nuestro objetivo es superar las expectativas de nuestros huéspedes y nos alegra saber que cumplimos con este objetivo durante su estancia.

Agradecemos sus amables palabras hacia nuestro personal. Siempre nos esforzamos por brindar un servicio amable y atento para garantizar una experiencia memorable para nuestros huéspedes.

Esperamos darle la bienvenida de nuevo en el futuro y seguir siendo su elección de alojamiento en Sevilla.
Saludos cordiales,
Departamento de Calidad

M.jose Rueda Moya9
JAN 2024
El apartamento está muy céntrico,muy cerca de la Giralda y el Alcázar. Nosotros hemos estado en el apartamento de una habitación con sofá cama,que está a pie de calle. Un detalle de agradecer que nos dejarán capsulas de café,aceite,vinagre y una botella de agua.
La pega que se le puede poner es el colchón del sofá cama.Muy incómodo por el desgaste que tiene,creo que necesitaría un cambio .
Response from the Quality Department

Estimada M.Jose,
Apreciamos que destaque la ubicación central de nuestro apartamento. Es gratificante saber que consideró nuestra ubicación como un factor positivo en su estancia.

Por otro lado, sentimos oír que el sofá cama del salón no cumplía sus expectativas en cuanto a comodidad para dormir. Lo revisaremos y, si es necesario, estudiaremos la posibilidad de sustituirlo para acomodar mejor a futuros huéspedes.

Esperamos tener la oportunidad de recibirla de nuevo para seguir cumpliendo con sus expectativas.
Saludos cordiales,
Departamento de Calidad

Pilar Ortiz Vela8
JAN 2024
Review without any comments.

Clare Arnold8
DEC 2023
Great space and location.
Needed more utensils in the kitchen.
Response from the Quality Department

Dear Clare,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay.

Regarding the kitchen supplies, we appreciate your suggestions. We will review and replenish the inventory to ensure our guests have everything they need for a comfortable stay.
Kind regards,
Quality Department

ANTONIA TOLEDO GOMEZ8
DEC 2023
Ubicación y tranquilidad
El sofá cama es muy malo. Dormimos 2 personas muy mal durante 4 noches. Es lo peor de mi estacia.El resto genial.
Response from the Quality Department

Estimada Antonia,
Valoramos profundamente su elogio sobre la ubicación de nuestro apartamento. Nos complace saber que nuestra localización contribuyó a hacer su estancia aún más agradable.

Lamentamos que el sofá cama no haya sido tan cómodo como esperaba, y agradecemos su comentario al respecto para poder mejorar nuestros servicios para futuros clientes.
Su confort es nuestra prioridad.

Esperamos tener la posibilidad de volver a hospedarla en el futuro, ofreciéndole una estancia aún mejor.
Saludos cordiales,
Departamento de Calidad

IRATI GARCIA ALBIZUA9
DEC 2023
Casa bien equipada, nueva, con todo tipo de utensilios en la cocina.
Response from the Quality Department

Estimado Irati,
Gracias por tomar el tiempo para compartir sus positivas impresiones. Su satisfacción es nuestra mayor recompensa y nos complace haber cumplido con sus expectativas.
Saludos cordiales,
Departamento de Calidad

Marcela Donatello8
NOV 2023
Review without any comments.

Juan francisco varela abad5
NOV 2023
Normal
Sofá cama en mal estado. El segundo día iban a dar parte para solucionarlo y no volvió a aparecer nadie por allí. Solución, colchón al suelo
Response from the Quality Department

Estimado Juan Francisco,
Muchas gracias por su feedback.

Sentimos profundamente lo referente al sofá cama. Esta situación es inusual en nuestros apartamentos e incumple los estándares de alta calidad que buscamos para nuestros huéspedes, revisaremos y tomaremos acciones inmediatas sobre dicho sofá cama para garantizar estancias acordes a lo que queremos ofrecer a nuestros clientes. Lamentamos nuevamente esta situación experimentada y trabajaremos para que no se vuelva a repetir en el futuro.

Le agradecemos sus comentarios que nos ayudan a mejorar, y esperamos poder hospedarle de nuevo en el futuro, ofreciéndole una estancia mucho más agradable.
Saludos cordiales,
Departamento de Calidad

Patricia Lyons10
OCT 2023
Excellent
The location was amazing. Close to all of the restaurants, bars,very close to the cathedral. Roads are narrow so taxi may have to drop you off a few yards away but very easy to navigate. There is a taxi rank not too far away. Great bars and restaurants and close the the cathedral and the main strolling area. People were so friendly.
The apartment was good, large but a little tired. It was in an inner courtyard with not a lot of light. This was my mistake as I did not understand interior vs exterior rooms.
Response from the Quality Department

Dear Patricia. It´s wonderful to hear that you enjoyed the beauty of Seville. Our proximity to the city´s significant attractions is a deliberate choice to enhance our guests´ experiences. Your feedback serves as a reminder of the importance of our location. We apologize for any misunderstanding that may have occurred during your stay. We try to be transparent regarding the description of the apartment.
We are here for whatever you need, we hope to see you again soon.

Quality Department.

Cedric Constant8
OCT 2023
Appartement moderne, propre, fonctionnel et très bien situé. Le sommier et matelas du canapé lit sont à changer de toute urgence pour continuer à accueillir 4 personnes (sommier cassé). En l’état, l’appartement est plutôt pour 2 personnes.
Response from the Quality Department

Dear Cedric,

Thank you for sharing your experience and your kind words about our modern, clean, and well-located apartment. We appreciate your feedback regarding the sofa bed. Ensuring the comfort of all our guests is a priority, and we regret that this aspect fell short during your stay.

We will promptly address the issue with the sofa bed to ensure it meets the standards required to accommodate four guests comfortably. Your input is truly valuable as it helps us improve our offerings for the future.

We hope to have the opportunity to host you again and provide an enhanced and comfortable experience.

Sócrates Perez10
OCT 2023
Apartamento genial al que no le falta de nada, como si estuviera en mi vivienda, muy céntrico tranquilo y limpio.
Response from the Quality Department

Estimado Sócrates,
Apreciamos profundamente el tiempo que se tomó para escribir esta crítica positiva. Sus percepciones y satisfacción significan mucho para nosotros. Estamos constantemente luchando por la excelencia en hospitalidad, y sus comentarios nos alientan. Esperamos con ansias su próxima visita.
Saludos cordiales,
Departamento de Calidad

Roman Jugl8
OCT 2023
Die Kommunikation mit dem Gastgeber ist sehr gut. Die Wohnung ist optimal gelegen. Mit dem Auto sollte man allerdings nicht zur Wohnung fahren. Es hat keine Parkplätze und die Strassen sind seeeehr eng. Da kommt man leicht ins schwitzen. Parkhäuser sind aber in der Nähe. Alles ist fussläufig zu den Sehenswürdigkeiten zu erreichen. Ebenso hat es ausreichen Restaurants und kaffees. Die Küche ist gut ausgestattet, es hat alles was man zum kochen benötigt. Badezimmer ok. Es hat ein Schlafzimmer. Das Schlafsofa im Wohnraum ist allerdings zum schlafen nicht geeignet. Es ist ziemlich durchgelegen. Das sollte man ersetzen, wenn man die Wohnung für 4 Personen anbietet. Wenn man sich die Bilder anschaut, könnte man meinen, die Wohnung wäre Sonnenlicht durchflutet . Sie ist aber im Erdgeschoss und liegt zu einem Innenhof. Highlight ist der Pool, auf dem Dach. Der ist schön
Response from the Quality Department

Dear Roman,
Thank you for your feedback. We appreciate your positive comments about the communication and the location of the apartment. Thank you for understanding that the difficulty of driving in the city centre is due to its narrow streets which are part of its tourist and cultural attraction. However, there is plenty of parking available in the area.

On the other hand, we´re sorry to hear that the sofa bed in the living room didn´t meet your expectations for sleeping comfort. We will review this and, if necessary, consider a replacement to better accommodate four guests.

Regarding the brightness of the apartment, it depends on the time of day. as you mentioned before the apartment is located in a typical Andalusian courtyard, where natural light varies depending on the time of day and moment.

Finally, We´re delighted that you enjoyed the rooftop pool, it´s indeed a great feature for our guests.

Your feedback is essential to us, and we´ll use it to make improvements where needed. We hope you had a wonderful time exploring Seville, and we´ll consider your input for enhancing our accommodations. Thank you for staying with us.
Kind regards,
Quality Department

Stacey Torres10
OCT 2023
Taxi took us to the building right from the airport. Manager met us at the door and showed us the place. Gave some recommendations of restaurants and Flamenco and we were off. Walked all over and had an amazing time. When we came back we always had this home away from home to relax and regroup to head out again. Close to EVERYTHING!!!! its literally in the heart of everything. Highly recommend this place. Super easy and a quiet retreat after a day/night of insane walking and enjoying. Will be back.
Response from the Quality Department

Dear Stacey, Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Quality Department

Jenni Webb10
SEP 2023
Lovely apartment for two in a quiet street in the heart of old Seville. The pool was great to cool off after a hot day sight seeing and we were just a few minutes walk in many directions to restaurants and the major sites. Ground floor flat and it kept cool in the hot weather.
Response from the Quality Department

Dear Jenni,
Your glowing review warms our hearts and reminds us why we love what we do. We´re truly thankful for your positive feedback. It´s guests like you who make our efforts worthwhile. Your satisfaction means everything to us, and we´re here to make your future stays just as amazing. Thank you for sharing your positivity with us.
Kind regards,

Quality Department

Claire Toland8
SEP 2023
We loved staying here and found that the apartment was really well located for exploring all of the main attractions. When we arrived, there had been an issue with the cleaning service and the apartment was dirty. However, the mistake was rectified very quickly and we were compensated and we were impressed with how the situation was handled. Can totally recommend this apartment if you find yourself in Seville for a few days!
Response from the Quality Department

Dear Claire,
Thank you for taking the time to share your feedback regarding your recent stay in our apartment. We appreciate your positive comments about the great location and your overall experience during your stay.

However, we are sincerely sorry to hear about the initial cleanliness issue you encountered upon your arrival. This is indeed unusual in our apartments, and we deeply regret any inconvenience it may have caused. We´re pleased to hear that our team acted promptly to rectify the situation and that you were compensated accordingly. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we appreciate your understanding in this matter.

We are grateful for your recommendation, and we hope that despite the initial hiccup, you were able to explore and enjoy the attractions in Seville during your visit. Thank you for choosing our apartment, and we look forward to the opportunity to host you again in the future, providing a seamless and pleasant stay.

Warm regards,

Quality Department

Marie-Therese Bedu6
SEP 2023
Merci bcp pour l’accueil. Lucia est très gentille et nous a recommandé une liste de restaurants excellents… merci beaucoup !!!
Response from the Quality Department

Dear Marie-Therese,
Your kind words towards our dedicated staff is greatly appreciated and warmly received. It´s very rewarding for us to know that the efforts of our team contributed to enhancing your experience during your stay.
Kind regards,

Quality Department

Joachim Simon10
SEP 2023
It was a really nice accomodation, really well located and the swimming pool is a real plus
Response from the Quality Department

Dear Joachim,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at our apartment. Your positive comments are truly appreciated and we look forward to welcoming you back soon.
Kind regards,

Quality Department

Hugues Chaillot8
AUG 2023
Belle piscine, appartement très bien placé à quelques minutes de la cathédrale à pieds. A l’intérieur d’une résidence calme. Difficile de stationner à proximité si vous venez en voiture. Appartement sombre en RDC.
Response from the Quality Department

Dear Hugues,
Thank you for sharing your review of your stay. We´re delighted to hear that you enjoyed our lovely pool and the central location of the apartment, just a short walk from Seville´s cathedral.

We understand that finding free parking nearby can be challenging, especially in the historic city center of Seville. However, we´d like to inform you that there is a convenient parking option just a 5-minute walk from the apartment at Parking Sevilla SL. This can be a practical solution for travelers arriving by car.

We hope that despite this inconvenience, you had a pleasant stay in Seville and will consider returning to visit us in the future.

Best regards,

Quality Department

Massimo Collino8
AUG 2023
Bell´appartamento, molto curato e pulito. Molto limitata la fornitura di accessori bagno e cucina (sapone, shampoo, aceto olio etc...). La piscina sul tetto, anche se di dimensioni e profondità limitata e senza lettini e ombrelloni, è stata comunque preziosa per affrontare il caldo di agosto! Ottima la posizione vicino alla cattedrale e alle principali attrazioni. Quartiere tranquillo e silenzioso.
Response from the Quality Department

Dear Massimo,
Thank you for your kind words about our well-maintained and clean apartment. We appreciate your feedback regarding the limited supply of bathroom and kitchen accessories, such as soap, shampoo, and cooking essentials. We´ll certainly take this into consideration to enhance the guest experience.

As for the rooftop pool, we understand your point about its size and the absence of sun loungers and umbrellas. Given our central location, it can be challenging to allocate ample space for a larger pool area. However, we´re pleased to hear that it was still a valuable asset, especially during the August heat.

Our prime location close to the cathedral and major attractions, in a quiet and peaceful neighborhood, is indeed a highlight. We hope you had an enjoyable stay, and if you choose to visit us again, we´ll strive to make your experience even more pleasant. Your feedback is important to us, and we look forward to hosting you in the future.
Kind regards,

Quality Department

Fanny Cenzano10
AUG 2023
Accueil et communication parfaits ☺️ Emplacement au TOP 👍 pour la découverte de Sevilla ! Parents et enfants ravis de leur séjour. Hasta pronto ☀️
Response from the Quality Department

Dear Fanny,
We´re delighted that you chose Conde de Ibarra in Seville for your stay. Your positive feedback warms our hearts and reinforces our commitment to delivering a memorable experience. We hope to have the pleasure of hosting you again in the future.
Kind regards.

Quality Department

Claude Et Karine Revest8
AUG 2023
Logement très bien placé pour visiter le centre ancien de Séville.
Response from the Quality Department

Dears Claude et Karine,
We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.
Kind regards,

Quality Department Manager

Virginie Momi10
JUL 2023
Nous avons passé un excellent séjour Sevillan. Le logement était idéalement situé, dans une rue calme, très centrale, au cœur d’un quartier typique et pittoresque. La climatisation ainsi que la piscine sur le toit était fort appréciable à cette période de l’année. Nous recommandons sans hésiter.
Response from the Quality Department

Dear Virginie,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Pierre Luc Dubé10
JUL 2023
Nice place to stay in old Seville . The pool was great in hot days
Response from the Quality Department

Dear Pierre Luc,
We read with great joy how much you have enjoyed your stay at our apartment. We look forward to your next visit.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Roberta Harrill10
JUN 2023
Very centrally located in a neighbourhood with plenty of shops and restaurants near by. We were able to walk to all the Sevilla sites.
Response from the Quality Department

Dear Roberta,
Thank you for your kind review. We´re delighted to hear you enjoyed the central location and had a great time exploring Sevilla. Hope to host you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Nikki Slakhorst10
JUN 2023
We had an amazing stay. We had a problem coming in to the apartment, but they were lovely about it. Would absolutely recommend! One tip; there were no sun beds by the pool so maybe add those to the home so people can bring them up. Perfect location and big apartment.
Response from the Quality Department

Dear Nikki, thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.

Jose L.H. Campos
Quality Department Manager

Pierre-Olivier Brouillette8
JUN 2023
This appartment is perfectly located in the heart of the old Seville within walking distance from everything (restaurants, monuments, parks, supermarket, plazas, etc). Upon arrival, we had to wait around 40 minutes for the host to show up, which led to a lot of confusion and frustration, especially being with young kids. This was quickly solved by a nice host who apologized and explained everything then handed off the keys. The appartment was clean but a bit dark due to poor outside light getting in. The main bed is comfortable but the sofa-bed matress needs to be changed. All the necessary amenities where provided apart from a hoven. The little patio isn’t really appealing due to being a dirty and bellow upper residents windows. The neighbors smoke and you can get cigarette smell inside the appartment at times. The pool on the roof of the building is super to cool off with the kids after a hot day of walking in this gorgeous city. There is no parking at the building so you’ll have to leave your car at the nearest (6 minutes walk) underground parking for 25€/day but you can leave you car briefly in front of the main building door to unload/load the luggages. The communication with the host was perfect after the initial issue upon arrival.
Response from the Quality Department

Dear Pierre-Oliver, Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.

Jose L.H. Campos
Quality Department Manager

Florence Cohen8
APR 2023
L’appartement est très bien situé pour visiter, dans une résidence récente. Il se situe au rez de chaussée.Et est bien équipé. L’accueil et la communication avec l’hôte était bons. En revanche, il manque de lumière extérieure et sans allumer les lampes, il est impossible de profiter du coin repas en pleine journée. Le patio devrait être nettoyé. Et peut être un inconvénient si les voisins des étages fument aux fenêtres, font du bruit. Il est séparé du patio du voisin du rez de chaussée par seulement un verre fumé.
Response from the Quality Department

Dear Florence,
Thank you for choosing our apartment as your temporary home. We are grateful for your decision and sincerely apologize for any inconvenience you experienced. We hope that you will consider staying with us again, as we are committed to providing you with a flawless experience that reflects our dedication to exceptional service.

Jose L.H. Campos
Quality Department Manager

Theresa Kuplic10
APR 2023
The accommodation was very nice - neighborhood was fantastic- only suggestion is a new mattress for pull out sofa
Response from the Quality Department

Dear Theresa,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Géraldine Perrey10
APR 2023
3 jours , situé à moins de 15 minutes à pied de tous les sites principaux. Calme, frais, propre et un accueil adapté à notre horaire d´arrivée
Response from the Quality Department

Dear Géraldine,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Roberto Casuso Saiz8
APR 2023
La ubicación del apartamento muy centrico y la tranquilidad de la zona
Que las fotos principales que se ponen en el anuncio no corresponden con el apartamento. Es otro del mismo edificio.
Response from the Quality Department

Le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar.
Si bien en el anuncio genérico las fotos son compartidas entre varias propiedades, al seleccionar el apartamento concreto, aparece la información con las características y fotos respectivas antes de proceder a hacer la reserva.
Pese a ello, nos alegramos de que nos puntúe positivamente en los otros aspectos del alojamiento. Esperamos poder tener la oportunidad de volver a recibirle para superar sus expectativas.

Jose L.H. Campos
Director de Calidad

Frances Keogh10
MAR 2023
Safe and secure. Representative very friendly. Liked the change of linens+ Towels after one week. Apartment a little dark. Understand the design of the buildings to maintain some “ coolness”.
Response from the Quality Department

Dear Frances,
First and foremost, thank you for making us your choice apartment for your stay in Seville. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Beate Pothmann8
FEB 2023
Die Lage ist super: Nähe Altstadt, Kathedrale und Plaza de Espana. Das Einchecken hat super geklappt. Aber das Apartment ist nicht so hell, wie auf den Fotos dargestellt. Es ist auch hellhörig. Wir haben nachts einen Nachbarn gehört, der starken Husten hatte. Das war ziemlich anstrengend.
Response from the Quality Department

Dear Beate,
Thank you for choosing us and for writing this review. It seems that some aspects of your stay were not up to our usual standards. Please accept our most sincere apologies for the inconveniences that you describe. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.

Jose L.H. Campos
Quality Department Manager

Amine El Moallit10
OCT 2022
Review without any comments.

joanna glabik-kulik8.8
OCT 2022
Great location. Great courtyard. Modernly furnished. Everything you need. Stable internet. Well maintained and clean.
A bit too noisy
Response from the Quality Department

Dear Joanna,
The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. We look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager

Gonçalo Barata4.6
OCT 2022
The photos on the booking website have no relation to the apartment we stayed in. Only the pictures on the walls were the same. The space did not have as much natural light as the photos published suggested.
Response from the Quality Department

Dear Gonçalo,
Thank you very much for the time you spent to share your personal impressions of your stay at our apartment. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. However, we would like to take this opportunity to clarify some aspects of your review.
After careful investigation and follow up, we have confirmed that the pictures on the advertisement, as well as on the confirmation email sent moments after the reservation was made, do match the apartment. Nevertheless, we apologize if for any reason there has been any misunderstanding during the communication.
We sincerely lament reading that your stay was not as pleasant as it should have been and we would be very pleased to welcome you again in the future ensuring you in advance of our utmost commitment to make your next holiday experience with us an unforgettable one for all the right reasons.
Jose L.H. Campos
Quality Department Manager

Paolo7.9
SEP 2022
Review without any comments.

Barbara9.6
SEP 2022
L’appartamento è ben curato e gestito. Molto pulito, centralissimo e i gestori sono cordiali e accondiscendenti.
Response from the Quality Department

Dear Barbara, thank you for taking the valuable time to leave a review of your Genteel Home experience. We are delighted to know that you enjoyed your time with us and loved the apartment for its prime location and excellent service. We certainly hope you will give us the pleasure of welcoming you back in the near future.

Aija T.
Quality Department

Mirona Gemeinder9.3
SEP 2022
Super Lage, in wenigen Minuten an der Kathedrale, in der Innenstadt und auch der Plaza de Espana. In der Nacht super ruhig, waren mit Kleinkind da, daher war uns das wichtig. Boden war teilweise bisschen krümelig, sonst alles sauber und gut ausgestattet. Waren 3 Nächte dort. Insgesamt wenig Tageslicht wegen Lage am Hinterhof.
Response from the Quality Department

Dear Mirona, thank you very much for choosing our apartment for your stay, It was a pleasure to assist your family during your time in Seville. We highly appreciate the time you took to share your constructive comments.
We hope to have the opportunity to welcome you back in our apartment soon.

Aija T.
Quality Department

Sabine9.7
AUG 2022
Très bel appartement et très bien placé. La piscine et la climatisation sont très appréciable après une journée de visite. Lit de la chambre est confortable mais le confort du canapé lit est à revoir.
Bémol : le parking de la voiture cher et loin .
Response from the Quality Department

Dear Sabine, thank you very much for staying with us and sharing your personal experience and opinion. To keep improving our services, we highly appreciate your constructive feedback.
We would love the opportunity to welcome you back the next time you are visiting Seville.

Aija T.
Quality Department

Ilaria Amato10
AUG 2022
La casa era molto pulita, ben organizzata e attrezzata. Vista stupenda dalla piscina sui tetti di Siviglia. Posizione centrale. Consigliatissima! Ottima l’accoglienza di Carlos all’arrivo.
Response from the Quality Department

Dear Ilaria, thank you for the lovely review you shared following your stay in our apartment. We are delighted to read that we were able to match your expectations and hope you will visit us again in not too distant a future.

Aija T.
Quality Department

Lisa Walker10
AUG 2022
Comfortable stay and great location!
We LOVED our stay here and we loved Seville. It was our favorite part of our trip to Spain. The building is beautiful, quiet, and centrally located. The pool was key, we took a break from the heat and walking every day to let our daughter swim. We also loved our little interior patio. The apartment was clean and comfortable and I Ioved the shower! The rental company communicated well. We would definitely stay here again. Thanks!
Response from the Quality Department

Dear Lisa, thank you very much for staying with us and for your comments and positive feedback about our installations and location. We are glad to read that you had a pleasant stay with us.

Aija T.
Quality Department

Katarzyna Podurgiel10
AUG 2022
Bardzo dobrze usytuowany apartament. Blisko sklep, restauracje, zabytki. Super opcja basenu na dachu w upalne dni. Dobrze wyposażony, we wszystko co potrzeba. Jedynie łóżko w pokoju gościnnym miało dziwny materac, zapadało się w środek. Bardzo dobra komunikacja z właścicielami. Super miejsce na zwiedzanie Sewilli :) Ponieważ jest to samo centrum, auto trzeba zostawiać na dość odległym parkingu, nie ma opcji wjazdu w wąskie uliczki.
Response from the Quality Department

Dear Katarzyna, thank you very much for staying with us. We highly appreciate your highlights on our excellent location and easy communication with our team.
Thank you for the time you took to share your opinion, your comments help us to ensure continuous improvement in our services.
We look forward to seeing you again soon.

Aija T.
Quality Department

juan fco10
JUL 2022
Review without any comments.

Daniel10
JUN 2022
We enjoyed our stay here. Good location and a nice place.
Response from the Quality Department

Thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are pleased that our apartment met your expectations and we would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Sara9.7
JUN 2022
Airbnb très bien situé (tout est accessible à pied) ! Très propre et les hôtes ont été très réactifs! Je recommande vivement.
Response from the Quality Department

We are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our location and exceptional service. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Chloé10
JUN 2022
Très bel appartement qui a su nous combler pendant ces 3 jours à Séville, proche de tout, nous avons pu tout faire à pied. La climatisation fonctionne très bien et fait plaisir. Le lit et les draps sont agréables. Tout est à disposition (serviettes, gel douche etc..). Le check in s’est très bien passé. Nous recommandons
Response from the Quality Department

Thank you very much for your review. To ensure continuous improvement in our services, we appreciate your feedback about your personal experience at our property. We are pleased that our apartment was to your satisfaction.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Celia9
MAY 2022
Appartement parfaitement situé, proche de tous les sites touristiques. Dommage que la piscine n était pas encore ouverte.
Response from the Quality Department

Dear Celia, thank you very much for sharing your experience in our apartment. We however understand reading your review that apparently you were not properly informed about our apartment´s services prior to your arrival and would like to take the opportunity to point out that a full description of the apartment and its features is available online. As you can see the pool is open from June, and your stay was in May. Unfurtunately we are not able to confirm the availability of the pool before the establiched date as it is a communal pool of the building and its availability does not depend directly on us.
Thank you once again for making us your choice apartment, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Laurent10
MAY 2022
l´appartement est en tout point conforme à l´annonce. son emplacement est idéal, en plein centre ville mais très calme (on entend un peu les voisins au dessus mais c´est tout). il est très confortable, la climatisation est appréciable quant il fait bien chaud. nous avons beaucoup apprécié notre séjour à Séville
Response from the Quality Department

Dear Laurent, thank you very much for your feedback. We are delighted to read that we were able to match your holiday expectations.
We look forward to serving you again in the future.

Aija T.
Quality Department

Anne7.9
APR 2022
Review without any comments.

sebastien9.6
APR 2022
parfait
emplacement idéal pour visiter la ville à pied
Response from the Quality Department

Thank you Sebastien for sharing your opinion, we highly appreciate it.
We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Ashley10
APR 2022
We loved this apartment. Right in the middle of the historic district in Sevilla and in the center of all the action. But yet, the street the apartment was on still had a neighborhood feel and was quiet, particularly at night.

Eva9.2
APR 2022
El apartamento es muy bonito, está nuevo y es espacioso. El patio central es muy bonito, muy buena ubicación
El sofá cama es incómodo, se hunde en el medio
Response from the Quality Department

Etimada Eva, le damos las gracias por compartir su opinión sobre sus vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.
Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos y esperamos su próxima visita.

Aija T.
Departamento de Calidad

Michael10
MAR 2022
The flat is in a great location and the host recommended some very nice bars and restaurants for us. The flat was big and very clean, we would definitely stay again!

Giampaolo9.6
FEB 2022
posizione ottimale e organizzazione della casa ottima

Ebba7.9
FEB 2022
Nära till det mesta. Vacker innergård. Lägenheten var välutrustad och fräsch.
Besvärligt med toalett och badrum innanför sovrummet när man är fler som bor där.
Response from the Quality Department

Thank you for sharing your feedback on your recent holiday experience among us.
Your comments help us to achieve our goal to keep on delivering unforgettable holiday experiences to our guests, therefore we highly value your time and constructive criticism.

Aija Teilane
Quality Department

Talya9
JAN 2022
The apt. Is pleasant and spacious and the service is friendly. Slightly off the center of town but in a nice neighborhood and for good value
Response from the Quality Department

Thank you very much for your feedback.

We are very pleased to read your satisfaction with the comfort of the apartment and we are grateful for your highlight on our service we provide the guests aimed at guaranteeing a memorable stay.

We hope to be able to welcome you back very soon.

Aija Teilane
Quality Department

Jorge Almeida9
OCT 2021
Very nice location near the City centre and the main areas of interest. At the same time very quiet and silent for a good rest.
Response from the Quality Department

We greatly appreciate the time you spent to share your experience in our apartment. Thank you for this positive review of your stay with us, We look forward to meeting you in near future again.

Zdeněk Zouhar10
SEP 2021
Skvěle vybavené,moderní,idealni poloha v centru Sevilly.
Response from the Quality Department

Dear Zdeněk
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Conde de Ibarra apartment and are delighted to read that we were able to match your holiday expectations. Regards

Marion Drapeau10
AUG 2021
Super séjour dans cet appartement idéalement placé au centre de Séville... tout est faisable à pieds. Appartement très bien équipé et spacieux. Je recommande!

Ignacio Choza De Juan10
JUL 2021
Great location to visit the City center. Not the most convenient for taxis or driving , but a nice, quiet ground floor with everything you need. Perfect stay!

Delphine9.3
AUG 2020
Grâce à Genteelhome, nous avons passé des vacances exceptionnelles à Séville. Le logement, idéalement situé (en plein centre, proche commerces et commodités, les visites se font très facilement à pieds même avec des enfants), était confortable, parfaitement équipé, décoré avec goût, propre... L´équipe est très professionnelle, compétente et réactive. Merci pour tout Genteelhome.

Diego9.5
FEB 2020
Muy buena experiencia

qindong9.8
JAN 2020
Very nice place. Great location

Ánonimo9.5
DEC 2019
The location in Santa Cruz near cathedral and supermarket and bars only 10 minutes walk. Very quiet as property is off a private courtyard. It was also very clean & the WiFi worked well.
The only one thing is is did not have an oven only microwave but this did not bother us as there was plenty of kitchen equipment, iron, fridge freezer, toaster, kettle etc.

Mario10
DEC 2019
Nos ofrecieron unos pasteles como regalo de bienvenida. El trato de la chica de la agencia que nos entregó las llaves fue muy amable. El apartamento está muy bien equipado y todo está muy limpio. La televisión es un poco pequeña, aunque la verdad es que la vimos muy poco dado que estuvimos todo el día haciendo turismo por Sevilla. El cuarto de baño es amplio. La ubicación del apartamento es ideal. Repetiremos.

Bianca9.8
DEC 2019
Localização, o apartamento e exatamente como nas imagens, muito agradável, completo.

Berta9.3
DEC 2019
Muy buena la decoración de la casa y la equipación

Susanne10
OCT 2019
The location was amazing. If you want to be downtown old Seville and close to all the attractions this is the spot. We found the bed really comfortable and the check in experience was really easy. We arrived after midnight and was greeted with a smile. The kitchen is very well equipped and there is a washing machine and a dishwasher. All new looking appliances. All in all great for our 5 day stay. The bed room is very quiet facing to a neighbor with a small courtyard. We really couldn´t have asked for better.
we would have loved a view but on the other hand not having a street view made the apartment quiet and great for getting some good nights rests.

Sandra9.5
OCT 2019
Wir hatten eine tollen Aufenthalt. Sehr freundliche Mitarbeiter der Agentur. Super zentrale Lage, nur 6 Minuten zur Kathedrale und Santa Cruz. Wie bekamen gute Empfehlung von tapas Bars in der Nähe.

Irina Mikhailovna7.3
OCT 2019
Good place for two independent people.
Lola, the girl who met us with the keys was very friendly and informative.
The set of bedding was too small for the bed, and the bottom sheet was rolling up in the night.
Response from the Quality Department

Dear Irina, thanks for your comment. We are sorry that the sheets did not offer you a high comfort. Perhaps it was due to confusion when using others of smaller dimensions. We apologize for it and we will work so that it does not happen again. We would have liked to have been informed about it during your stay to offer you an immediate solution. We hope that despite this, you enjoyed your stay in Seville. Regards

Fatima Roca - Chief of Customer Service

Warren10
OCT 2019
Very good stay. But the broken toilet seat and broken sink plug in hand basin
Response from the Quality Department

Dear Warren, thanks for your comment. After your check out we have checked the toilet and solved the problem. We are sorry for the inconvenience and we are glad to know that despite this minor inconvenience, you have enjoyed your stay with us. Regards

Fatima Roca - Chief of Customer Service

Andrea10
OCT 2019
La mejor experiencia en Sevilla. La ubicación es perfecta, es muy cómodo y muy completo, la asistencia en la Llegada es impecable. Todo perfecto

Sandra8
OCT 2019
El apartamento es realmente agradable con un bonito patio. El dueño muy amable a nuestra llegada. El departamento esta muy limpio. Tiene una ubicación céntrica a pocos minutos de las principales atracciones de Sevilla. El único defecto fue el sofá cama, que no era muy cómodo.
Response from the Quality Department

Estimada Sandra, gracias por su amable comentario. Nos alegra mucho saber que les ha gustado el apartamento y que han disfrutado de su estancia con nosotros. Sentimos que el sofá cama no les pareciera suficientemente cómodo. Ha sido comprado hace tan solo unos meses y quizá estén acostumbrados a algo más blando. En cualquier caso lo revisaremos . Ha sido un placer haberles alojado. Saludos

Fátima Roca - Responsable Dpto. de Calidad

Sandra9.8
OCT 2019
We had a very comfortable stay in your apartment.
It was located in the heart of Sevilla only 6 walking minutes to the cathedral. The air condition works very calm.

ALMUDENA GALLEGO ROSADO9.3
SEP 2019
Instalaciones y limpieza

Claudia10
JUL 2019
Lugar céntrico y cómodo para descansar
La cocina, la sala, el cuarto y el baño todo me ha gustado muchísimo

Eleni&George10
MAY 2019
Beautiful central located apt
The location was super! Only 5 min. from the Cathedral and the centre of the town. Very comfortable bed & sofa & it has all the equipment you may need. Croissants, muffins & donuts were waiting for us as a Welcome Treat as we arrived very early.
The first day we had some noise because of constructions to the apartment next door but it was taken care off right away from Fatima. She came right away and solved the problem!
Response from the Quality Department

Dear guests, thank you for your comment. We are glad to know that you liked the apartment, especially for its central location. Also that the breakfast that we offered you to your arrival was appreciated. We are sorry the inconvenience for the construction works of the neighbors, and luckily we could solve it so that they did not affect you during your stay. It has been a pleasure to have hosted you. Regards

Estefani Santana10
MAR 2019
Perfecto. La estancia ha sido mas que agradable, un lugar muy tranquilo y el apartamento perfecto, nuevo y muy bien equipado. La ubicacion es perfecta en el barrio santa cruz, centro de sevilla. El recibimiento muy amable y todo un detalle las recomendaciones que nos dieron en el check in.

Leticia9.8
JAN 2019
Muy buena
El recibimiento y lo que nos faciltiaron fue excelente
que la los fusibles de uno de los departamentos se saltaban permanentemente y se trancaba el agua de la ducha. En el otro departamento se rompio la manguera del calefon y se inundo la sala

Denise10
NOV 2018
Die Betten sind unheimlich bequem und das Apartment ist sehr zentral gelegen.
Die Heizung hat nicht funktioniert.

Anónimo10
NOV 2018
Highly recommended. Great apartment in a quiet part of the city center. Would definitely return.

Anónimo10
NOV 2018
Todo muy bien acondicionado Trato amable

Cristina10
NOV 2018
Repetiremos. La ubicación. Limpieza. Amabilidad del personal. El apartamento precioso y muy nuevo. Me gustó todo.

AR885.8
OCT 2018
Sevilla was super, appartement was wat spijtig.
locatie is erg goed.
kwaliteit, appartement werd verhuurd voor 4 volwassenen echter was er maar fatsoenlijke slaapplek voor 2. Verder wat het appartement verouderd, zeker de keuken. Zwembad was gevuld maar niet toegankelijk.

Fi7.3
OCT 2018
Great location
Internet issues, over priced

Isabel10
OCT 2018
Buen apartamento, aunque mejorable. Repetiría.
La ubicación es muy buena. En pleno barrio de Santa Cruz y a un paso de la Catedral y zona de bares. Tuve un pequeño problema con el sumidero de la ducha, pero lo arreglaron rápidamente. El personal es atento y está pendiente de ti en todo momento para que te sientas cómodo. He estado en unos días de muchísimo calor en Sevilla, pero al ser un bajo, el ambiente del apartamento se mantenía fresco. Finca muy tranquila. No se escucha ningún ruido.
Lo único que no me gustó es que tenía muy poca Luz. Mi apartamento estaba en Conde Ibarra, 15, era un bajo con ventanas a un patio interior y al patio central de la finca. La cocina sobretodo, muy poco iluminada. El aire acondicionado parece que es bastante antiguo y no funcionaba bien, pero lo suficiente para que refrescara el apartamento completo, incluido el dormitorio. Tiene piscina, pero las veces que fui a bañarme no estaba en funcionamiento la depuradora y el agua no daba la sensación de la limpieza que debería.
Response from the Quality Department

Estimada Isabel, muchas gracias por su comentario. Nos alegra saber que les ha gustado el apartamento en general, sobre todo gracias a su magnífica ubicación, y que la atención de nuestro personal también haya sido de su agrado. Tomamos en cuenta sus comentarios y sugerencias para poder mejorar en todo lo que está en nuestra mano, de manera que para la próxima, ya sea en éste o en otro de nuestros apartamentos Genteel Home, podamos ofrecerle una completa satisfacción y una estancia maravillosa. Saludos

Ignacio4.8
SEP 2018
La foto no lo es todo. Lo mejor la ubicación.
El apartamento estaba antiguo. La encimera de la cocina se levantaba, el aire acondicionado sonaba constantemente, un ruido tremendo y encima solo había un aparato en el salón.
Response from the Quality Department

Estimado Ignacio, gracias por su comentario. Lamentamos que no le haya gustado el apartamento. No estamos de acuerdo en que el apartamento sea antiguo, de hecho ha sido reformado parcialmente recientemente (como el baño), y pronto se reformará también la cocina par actualizarla. Informaremos a nuestro departamento de incidencias para que revise la encimera y el aire acondicionado, pero lamentamos que no nos haya informado de ello durante su estancia para poder solucionarlo inmediatamente, ya que no teníamos constancia de ningun problema y los clientes anteriores tampoco nos notificaron la existencia de los mismos. Ciertamente, sólo hay un aparato de aire acondicionado en el salón, pero siendo el apartamento que tenía reservado de 60 m2, creemos que es más que suficiente para enfriar el apartamento al completo. Saludos

Heloise10
SEP 2018
très bel appartement bien placé

Josu8.3
AUG 2018
Tuvimos una incidencia con la cerradura que nos hizo quedarnos fuera en dos ocasiones. Aunque al principio se puso en duda que estuviéramos abriendo bien la puerta, finalmente la segunda vez que ocurrió, se nos atendió correctamente, se llamó a un cerrajero y al cabo de 1h y 1/2 de espera pudimos entrar. En cualquier caso, el trato de la chica que nos atendió al momento fue muy cordial y respetuoso. Además, se disculpó varias veces por lo ocurrido. Por otro lado lado, las manillas de dos puertas y dos laminas del somier del sofá-cama estaban rotas. El mango de la sartén también andaba suelto. A destacar en positivo, la localización del apartamento y la disponibilidad de piscina. Un saludo.
Response from the Quality Department

Muchas gracias por dejarnos tu comentario Josu, siempre nos ayuda a mejorar! Primero de todo, agradeceros vuestra comprensión y ayuda durante la gestión de la incidencia con la cerradura. Con respecto a las incidencias que nos comentas, ya se le han comunicado al departamento de incidencias y estar en trámites de ser solucionadas. Genteel Home Team

Pol10
AUG 2018
El apartamento esta situado en un bajo con un patio interior muy bonito y está muy cerca del centro histórico de Sevilla, cerca de la Giralda y bares/restaurantes. La piscina perfecta para esquivar un poco el calor de verano. Repetiremos!

Pippa10
AUG 2018
Great central Seville location with rooftop pool!
The apartment was in a brilliant location, walking distance to everything to see in Seville with supermarkets closeby for supplies. The wifi was consistent, the aircon was great to recover from the hot Seville weather. We were 3 people, so 2 in the bedroom and 1 on the pull out sofa bed. The hosts went above and beyond when I told them it was a special occasion and requested champagne on arrival. They helped organise this for me and also gave me a box of brand new champagne glasses! A great stay, and a bonus that they have a roof top pool (which we didn´t realise before going - it would have been excellent to have an afternoon dip). I highly recommend.
No complaints whatsoever, but if you get this apartment in particular, just note that the outside area is internal (there is no view and is shared with a neighbour). But otherwise it was great!

Christophe9.5
AUG 2018
Le meilleur la piscine sur le toit et la situation à 15 min à pieds de la cathédrale. De plus appartement spacieux et propre.
Dommage que la climatisation soit uniquement dans la salle et pas dans la chambre mais ventilateur sur pied disponible. Attention appartement situé dans la vieille ville accès délicat en voiture.

Guillermo8
JUN 2018
Faltaron elementos de limpieza para los baños.

James Doran10
OCT 2017
Excellent apartment and very kind service from Marilo upon our arrival.

Rob Burke9.3
MAY 2017
Nicely located apartment.Bit awkward to access due to driving restrictions in Sevilla

Rita Ghidoni9
JAN 2017
Nice flat for the location, suitabke to a couple or a family with young children (the bed sheets for the sofabed are for a single bed, non for a double one). Everything worked well

Ruth9.8
DEC 2016
Un poco más pequeño q la sensación de las fotografías, todo muy limpio y bien

Dave9.8
JUN 2016
The flat was very nice and quiet and based around a lovely patio. Pool was also a pleasure to cool off in, though it was, unsurprisingly, pretty busy whenever we went up there, and only a little over a metre deep at most. Despite both looking up the route from the airport in advance and using GPS on the phone, we struggled to find the right street in the maze of old, narrow, often one-way streets, but it was great that your representative tracked us down on the adjacent square! The approach to the onsite parking is down a very narrow street and we gave up on the idea of parking there beyond day one as we weren´t confident of finding our way there or avoiding damaging the car. Nonetheless, the flat was in a wonderful location for walking around Santa Cruz, about five minutes from lots of cafes and restaurants around Santa Maria, and an easy fifteen minutes to the area round the Cathedral. A great base for exploring Seville and the surrounding area!

Thomas Hanson10
JUN 2016
An excellent apartment in a lovely building near enough to all the major sites but still quiet and set apart. Benjamin met us on time and explained all the details about the apartment. It is far more lovely than in the pictures. It is large, well laid out, and spotless clean.

Nicole et Francois9.5
MAY 2016
appartement bien situé, correspondant aux photos et description. Nous avons pu visiter, manger, sortir le soir tout à pied. Merci à la personne qui nous a accueilli elle nous a bien renseigné sur des lieux de visite, des restaurants ,et
sur tous les renseignements que nous lui avons demandé. Résidence propre, calme comme l´appartement. Je vous recommande cet appartement pour sa situation, son calme et sa propreté

Böhme9.3
MAY 2016
very friendly staff

Kathleen de Jong9.5
FEB 2016
It was very nice. They were very helpful and they were helpful by providing us with maps and general information.

Buyse Joris9.8
OCT 2015
Nice apartment and great pool on a great location!
Clear indications to meet the contact person who handed over the keys.
Nice wellcome by staff.
On the pictures the apartment looks much brighter then it realy is, but this is a good choice to visit Sevilla.

Sandrine Fusin9.8
AUG 2015
Appartement tout neuf, très moderne et très confortable. Juste un peu sombre mais cela n´est pas très grave car nous n´y sommes quasiment pas en journée. Je recommande cet appartement pour un séjour très agréable avec le vrai plus de la piscine et de l´emplacement. Accueil très sympathique.

Reynaldo Guzman10
AUG 2015
Great property in an excellent location. The street leading to the apartment is very narrow if you plan to bring a car and parking is difficult in Sevilla.