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MADRID SEVILLE GRANADA MALAGA COSTA DEL SOL FLORENCE CADIZ CORDOBA GIJON PISA
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Bamberg
Apartment

Seville · Santa Cruz

9.6 (109 valuations)   ·  View on the map


1-4
Guests

1
Bedroom

1
Bathroom

60 m2
Surface

About accommodation

This great apartment, located in Bamberg street, is a sample of the good mixing that modernity and the typical architectural style of Seville make, resulting an apartment with all the comforts, but keeping the essence of the beautiful houses on Santa Cruz Quarter.

The apartment has a spacious and very bright living room, with separate living and dining area and 1.60 * 1.90 m sofa bed. The bedroom has two single beds of 0.90 * 2.00 m each, and it gets a lot of ligh from the large window. The bathroom is independent and has a shower. The kitchen is equipped with everything necessary for the stay of our guests. It has totalaccessibility to reach the apartment by car.

In the surroundings of the apartment our guests will be able to find some of the most typical bars and restaurants in Seville, where they can enjoy the best tapas, and also supermarkets, flamenco bars, shops, etc. And of course, in less than 5 minutes walking it’s easy to reach the Royal Alcazar and the Cathedral.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 1st Floor
Elevator Not available
Sofa-bed Capacity 1-2 persons
Fiber internet Free
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> VFT/SE/05256


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.6 (109 Valuations)

Location
9.9
Quality
9.4
Cleaning
9.6
Staff
9.5
Facilities
9.6
Recommendable
9.7

We are interested in your opinion


Our Guests’ Opinions

Ann Watson10
JAN 2024
Comfortable apartment in a great location but tucked away off the main streets.
Response from the Quality Department

Dear Ann,
We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.
Kind regards,
Quality Department

Claire Lister10
JAN 2024
The apartment is incredibly well located with many of the major attractions in easy walking distance and very close to amenities: restaurants, shops and market. Would highly recommend.
Response from the Quality Department

Dear Claire,

Thank you for your wonderful review. We´re delighted to hear that you found our apartment incredibly well located, with major attractions within easy walking distance and close proximity to amenities such as restaurants, shops, and markets. Your recommendation means a lot to us, and we truly appreciate your kind words. We strive to provide the best experience possible for our guests, and we´re thrilled that you enjoyed your stay. We would be honored to welcome you back again in the future..

Róisín Atamney8
DEC 2023
Location for this apartment is incredible it is walking distance to almost everything in Seville. We had such a brilliant time! They provided shampoo and toiletries which was appreciated. I would say it might be a bit small for 4 adults but was perfect for a couple. Would definitely stay again.
Response from the Quality Department

Dear Róisín,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient.

Regarding the space, we aim to be as transparent as possible, which is why we provided the specific information about the apartment in our web site, also you can find this information in your booking confirmation when you make it.
Thank you for choosing our accommodation, and we hope to have the opportunity to host you again in the future, offering a better experience.
Warm regards,
Quality Department

Danielle Stemmer10
NOV 2023
Le logement était parfait. Excellent emplacement pour visiter Séville à pied. Le logement correspond aux photos. A recommander !
Response from the Quality Department

Dear Danielle,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department

Florian Rey10
NOV 2023
Prima Ausstattung, super Lage und Top Kommunikation
Response from the Quality Department

Dear Florian,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Quality Department.

Patty Logan8
NOV 2023
Honestly, when we arrived we were skeptical because it was hard to find the apartment. Uber driver dropped us off 2 blocks away as he couldn´t get to the apartment, so we had to drag our suitcases on cobblestone. After asking 2 different merchants we finally realized we were on the right street. We contacted the phone number provided and realized we were dealing with a property management not the owner directly. We were able to get into the apartment and it is lovely! We were on the 2nd floor, so get ready to haul your suitcases!! Thank Goodness for my strong & healthy husband! The apartment is beautiful and located in an area where you can walk to many places. There´s construction on building next to it so you will hear it. I left a pair of pajamas, when I contacted the number I have it was going to be an ordeal to get them back. I believe if I was dealing with the owner directly, the outcome would be different. But all that being said, you will love the apartment
Response from the Quality Department

Dear Patty,

Thank you for sharing your detailed feedback. We´re thrilled you enjoyed the lovely apartment and its convenient location for exploring the area. Apologies for any inconvenience upon arrival; as you mentioned in your comment, we are located in the heart of the city, which allows to explore it easily, but not access to vehicles in certain areas, since most of the streets are pedestrianized. We appreciate your patience about it.

Regarding the absence of an elevator, due to the cultural value of the area where we are located, the installation of elevators is not permitted in order to preserve the cultural value of the building. We also apologize for any confusion about property management contact; we aim to provide efficient and helpful service, and your feedback helps us identify areas for improvement.

We regret the unexpected construction noise and left-behind pajamas, pledging to address these issues and enhance our communication, to avoid any similar situation for our future guests. Your positive attitude is valued, and we´d be honored to host you again if your future travels bring you back to the area.

Jessica Baker10
NOV 2023
Great location in the heart of Seville. Walkable to restaurants, shops and attractions. Comfortable bed, nice shower pressure and great kitchen. The property management answered my questions very quickly. We really enjoyed the stay at this apartment!
Response from the Quality Department

Dear Jessica. We´re deeply appreciative of your positive review and the happiness it brings to our team. Your satisfaction is what drives us to continuously strive for excellence. If you ever decide to embark on another journey, we´d be honored to be a part of your experience again. Your feedback fuels our passion for delivering outstanding service. Thank you for sharing your positivity with us and for choosing us as your accommodation choice.
Quality Department.

Deborah Garrety10
NOV 2023
Great apartment within walking distance to restaurants, shops and tourist attractions. Check in was wonderful and our host gave us some great recommendations for local restaurants and things to do. Went to a local flamenco show which was lots of fun. Highly recommend.
Response from the Quality Department

Dear Deborah. Your positive review has truly brightened our day and reaffirms our dedication to exceptional service. Your satisfaction is our ultimate goal, and we´re grateful for your kind words. If your travels lead you back our way, we´d be thrilled to welcome you once again. Your feedback empowers us to continue delivering memorable experiences. Thank you for sharing your experience with us and for allowing us to be a part of your journey.
Quality Department.

Bryan Santos10
OCT 2023
Great location. Easy to walk to attractions and Silvia’s team answered any questions we had and allowed us to store our luggage as we waited to be checked in.
Response from the Quality Department

Dear Bryan. Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay. Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Quality Department.

Marlene Berish10
OCT 2023
Fantastic location. The apartment was even better than expected. The host was wonderfully responsive, even when my travel partner locked the keys inside 😊. Couldn’t be more delighted.
Response from the Quality Department

Dear Marlene. We´re overjoyed that you enjoyed your time in the city. Knowing that you had a great experience in Seville brings us immense satisfaction. We hope you had a fantastic stay at Bamberg and that you´ll consider returning to create more wonderful memories. Thank you for choosing us and for your kind words.
Quality Department.

Gary Hartman10
OCT 2023
We enjoyed our stay. Crazy how narrow the streets are, but everything worked out just great. Thank you.
Response from the Quality Department

Dear Gary,
The charming narrow streets of Seville´s historic center can indeed be quite a unique experience. They add to the character of the city and are part of what makes Seville so special. While these streets can sometimes be a bit challenging to navigate, they also contribute to the city´s unique atmosphere and character. We´re pleased to hear that you had an enjoyable stay despite the narrow streets. If you have any more thoughts or feedback about your visit, we´re always here to listen and assist.
Kind regards,
Quality Department

Malcolm Hulatt8
OCT 2023
Review without any comments.

Stuart Jackman10
OCT 2023
Bustling city, great architecture, all walkable, narrow streets, discover the Tapas, fascinating historic property with good aircon!
Response from the Quality Department

Dear Stuart,
We´re overjoyed that you enjoyed your time in the city. Knowing that you had a great experience in Seville brings us immense satisfaction. We hope you had a fantastic stay at Bamberg and that you´ll consider returning to create more wonderful memories. Thank you for choosing us and for your kind words.
Kind regards,
Quality Department

J K10
SEP 2023
Amazing location in the heart of Sevilla. Very walkable, very accepting of travel adjustments. Helpful in person check in with instructions and recommendations.
Response from the Quality Department

Dear J,
Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.
Kind regards,

Quality Department

Dani Isaac10
SEP 2023
LOVED this place. It would be amazing to stay here again. Perfect location and walkable to everything.
Response from the Quality Department

Dear Dani,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,

Quality Department

Salma Dhanani10
SEP 2023
A fantastic little spot for us to kick-start our tour of Spain. The proximity was perfect, while also being quiet at night and out of the way of main streets. The host and their team made the check-in and checkout process seamless. Zero complaints, only a great stay.
Response from the Quality Department

Dear Salma,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Kind regards,

Quality Department

Robin Ryan10
SEP 2023
Beautiful location central to everything. There appears to be some mold in the bathroom that should be dealt with. But comfy bed, good shower pressure, and a great stay.
Response from the Quality Department

Dear Robin,

Thank you for choosing our accommodation for your stay, and for taking the time to share your feedback. We are delighted to hear that you found our location beautiful and central to everything, and that you had a comfortable and enjoyable stay.

Your mention of mold in the bathroom is a concern, and we apologize for any inconvenience this may have caused. We take issues of cleanliness and maintenance very seriously, and we will immediately address the matter to ensure a more pleasant experience for our future guests.

It´s great to know that you found the bed comfortable, enjoyed good shower pressure, and had an overall positive stay. We strive to provide a comfortable and welcoming environment for our guests, and your comments are much appreciated in this regard.

We hope you´ll consider staying with us again in the future, as we are committed to providing you with an even better experience on your next visit.

Thank you for your feedback.

Warm regards,

Quality Department

Shauntal Padda8
AUG 2023
Lovely apartment! It was very central to walk to all tourist attractions. The space had lots of room, clean, and equipped with all the amenities required. Silvia and her team were wonderful to connect with for support!
Response from the Quality Department

Dear Shauntal,
Thank you for taking the time to provide such a detailed review. Your feedback is crucial in our quest for offering superior hospitality. Looking forward to welcoming you again in the future.
Kind regards,

Quality Department

Serhat Kavun8
AUG 2023
Genteelhome was very helpful during our stay, location is perfect, appartement smaller then expected and shaby chic style. We liked it overall very much!
Response from the Quality Department

Dear Serhat,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,

Quality Department

Matthew Hobden10
JUL 2023
Great location. friendly welcome and great communication!
Response from the Quality Department

Dear Matthew,
Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Ross Cannon10
JUL 2023
This cozy apartment was the perfect place to stay when my wife and I visited Sevilla. We were within walking distance of all the cultural attractions, phenomenal restaurants, grocery stores, and the river. I would definitely stay here again in the future.
Response from the Quality Department

Dear Ross,
Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Salena Walker10
JUL 2023
We loved our stay! The apartment is close to everything and made us feel like locals. Very clean and charming it was tough to leave!
Response from the Quality Department

Dear Salena,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Thanos Kriaras8
JUL 2023
+ Nice apartment, great location - little bit technical problems
Response from the Quality Department

Dear Thanos,
We truly value your feedback and apologize for any discomfort you experienced during your stay. Your review is vital to our continuous improvement. We appreciate your kind comments and are committed to ensuring a better experience on your next visit.
Kind regards

Jose L.H. Campos
Quality Department Manager

Kevin Malanga10
JUL 2023
This is a charming apartment next to all of the excitement of Seville. Perfect for my family of 4.
Response from the Quality Department

Dear Kevin,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Kind regards.

Jose L.H. Campos
Quality Department Manager

Dillon Winegar10
JUN 2023
Teresa’s place was perfect for our stay. Our host met us right at our arrival to hand over the keys and show us the apartment. The space was clean and well equipped for what we needed. The location is a short 4 minute walk to the cathedral and was convenient for lots of other attractions and neighborhoods. Highly recommend staying here.
Response from the Quality Department

Dear Dillon,
Thank you for your wonderful review. We´re thrilled you had a perfect stay at our apartment. Your recommendation means a lot to us.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Mary Gallagher10
JUN 2023
This was great place. It is super close to the tourist attractions as well as great restaurants. Check in would be easier if it was self check in as having to coordinate with someone can be tedious. Otherwise, super cute, cozy place. Would definitely recommend!
Response from the Quality Department

Dear Mary,
Thank you for your fantastic review. We´re thrilled to hear that you enjoyed our apartment´s convenient location and cozy atmosphere. We appreciate your feedback regarding check-in and will take it into consideration for future improvements. We hope to have the opportunity to host you again.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Erik Kinnamon10
JUN 2023
We didn’t want to leave! The place is so nice, well decorated, and clean! Has a washer too so we were able to do some laundry. AC in both the living room and bedroom kept the place cool the entire stay. The location is perfect. The linens and towels felt like a hotel. Walking distance to everything. We also got in early and Teresa and her team were able to get us in early which we SO appreciated. Would 100% stay again.
Response from the Quality Department

Dear Erik,
Thank you for your amazing review! We´re delighted to hear that you enjoyed your stay and appreciated the nice, well-decorated, and clean apartment. We´re glad the amenities, added to your comfort. It´s great to know that the location was perfect for you and that our team, especially Teresa, provided excellent service. We would be thrilled to host you again in the future.
Kind regards.
Jose L.H. Campos
Quality Department Manager

Armaan Zaheer10
JUN 2023
Fantastic, modern and clean apartment a stone’s throw away from the main attractions in Seville!
Response from the Quality Department

Dear Armaan, Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Summer Decker10
JUN 2023
Fantastic location for exploring all of historic Sevilla! Flat was exactly as advertised. Beautifully renovated in a historic building. Everything was nicely appointed. Very close to the Cathedral & Alcazar. Great communication throughout the experience. Will definitely stay again when in Sevilla!
Response from the Quality Department

Dear Summer, thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Colleen Loomis10
MAY 2023
Was clean, stylish, quiet and had everything we needed. Was a bit smaller than expected but never felt cramped. The location was fantastic. Would definitely stay here again!
Response from the Quality Department

Dear Colleen, Thank you so much for taking the time to leave a review of your recent stay with us. We are thrilled to hear that you enjoyed your time at our apartment and appreciate your kind words. We apologize for any inconvenience caused during your stay and assure you that we will do everything in our power to improve upon your feedback. We hope to have the pleasure of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Jean Madison Reiser10
MAY 2023
Really enjoyed this place. It was cozy and private but more space than most of our other stays to spread out and relax. It’s a 10-15 min walk to almost everything, we were able to explore and easily come back to nap or grab something we forgot, which is not always easy. There is a little restaurant downstairs on the corner that is open all day and gave us a lot of comfort knowing we could find something when we needed it! The beds were comfortable, the rainfall shower actually had pressure which I find to be rare, and all around it was a great place to stay!
Response from the Quality Department

Dear Jean Madison, e are delighted to receive your feedback and to know that you had a wonderful holiday. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, since it helps us gain momentum to improve and offer the best quality services to our guests. We look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Dan Fisher8
MAY 2023
We were greeted by a very friendly host who gave us a quick rundown of Seville and some recommendations that ended up being awesome! The location is great, we were able to walk all around the city center with no issues. The unit itself is nice—all the amenities are there and work. However, it’s not very sound-proof in the building. Any noise in the unit above will sound like it’s inside your unit. There happened to be a family with kids above us which got pretty loud (and sometimes hilarious). It wasn’t awful, just something to be aware of if you’re particularly sensitive.
Response from the Quality Department

Dear Dan Fisher, we appreciate you taking the time to write a review. We´re sorry to hear about the difficulties you faced during your stay. Your feedback is important in helping us improve. We´re grateful for your comments and assure you we will address your concerns.

Jose L.H. Campos
Quality Department Manager

Jackie Hughes8
MAY 2023
The apartment was beautiful. It was in a nice location for getting around to restaurants and local attractions. Teresa was responsive in communications and we enjoyed our stay. Everything was as it was pictured/described.
Response from the Quality Department

Dear Jackie, thank you for choosing our apartment for your recent stay. We are truly grateful for your kind words regarding our staff´s service. We take immense pride in delivering exceptional service, and your satisfaction is our ultimate reward. It was a pleasure to have you as our guest, and we look forward to the opportunity to serve you again in the future. We will do anything to make your next stay more memorable.

Jose L.H. Campos
Quality Department Manager

Nigel Hiscox10
MAY 2023
Fab location, in the thick of it.
Central location,
Nothing to dislike
Response from the Quality Department

Dear Nigel,
We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.

Jose L.H. Campos
Quality Department Manager

Sandra Muller10
MAY 2023
Tres joli appartement, bien équipé. Position très centrale qui permet de rayonner facilement partout en ville à pied. Accueil très sympathique, réactif et flexible. Nous recommandons!
Response from the Quality Department

Dear Sandra,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.

Jose L.H. Campos
Quality Department Manager

Don Spence10
MAY 2023
Wonderful property with all the amenities. The management was very responsive. A/C worked well and will be a must during the oppressive heat of Seville. We would stay here again. Thank you!
Response from the Quality Department

Dear Don,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.

Jose L.H. Campos
Quality Department Manager

Eve Cai10
APR 2023
We love the interior design of the house, it was beautiful as the photos described. Everything is ok, parking slightly far but walkable distance.
Response from the Quality Department

Dear Eve,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Oliver Pursell10
APR 2023
Wir konnten mit dem Aufenthalt nicht glücklicher sein. Schon im Vorfeld konnten wir alle offenen Fragen per Messenger klären und zusätzlich bekamen wir Infos und Tipps, wie wir die Anreise zum Apartment am besten gestalten. Dort angekommen wurde uns die wunderschöne Wohnung gezeigt und wir erhielten ohne nachzufragen Tipps für Restaurant, Unternehmungen usw. . Die Wohnung ist genauso, wie auf den Bildern, wenn nicht sogar schöner und mit allem ausgestattet, was man braucht. Was uns am Apartment aber am meisten gefallen hat, war die fantastische Lage. Wir waren vorher noch nie in Sevilla, aber wenn wir wieder zurückkommen sollten, würden wir von der Lage her keine bessere Unterkunft finden. Alle Sehenswürdigkeiten, tollen Restaurant, Einkaufsläden sind in wenigen Minuten zu Fuss erreichbar und trotzdem war es im Inneren der Wohnung stets angenehm ruhig. Wir können die Gastgeber und auch dieses Wohnung allen, welche bald in diese wunderschöne Stadt reisen, nur wärmstens empfehlen!
Response from the Quality Department

Dear Oliver,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Marine Tricon10
APR 2023
Nous avons passé un agréable séjour dans cet appartement ! Tout était parfait. Logement propre, décoré avec goût et extrêmement bien situé. L’accueil qui nous a été réservé était tout simplement parfait
Response from the Quality Department

Dear Marine,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Marion Bleriot8
MAR 2023
Idéalement placé pour visiter Séville. L´appartement est joliment décoré, le coin cuisine bien équipé. La literie et les oreillers sont très confortables, la salle de bain pas très grande mais moderne et fonctionnelle (grande douche mais pas de bidet). L´accès en voiture n´est pas aisé (c´est le centre historique et les rues sont très étroites!) Difficile de voir le ciel car c´est au 1er étage et la rue est étroite, donc un peu sombre. J´ai bien aimé le fait d´être accueillie par quelqu´un avec des horaires assez flexibles. Communiquer avec l´hôte par message a été très facile. Bref, nous avons passé un très bon séjour.
Response from the Quality Department

Dear Marion,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Seville. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Andrea Mowery10
MAR 2023
My husband and I stayed at this comfortable and charming apartment for three nights at the end of a 12 day trip to Spain. It is centrally located; close to everything we wanted to see, and more! Communication with the rental company was friendly, consistent, timely, simple, and informative. All of our communications and questions about arrivals and departures were followed up immediately, which was so appreciated. The apartment was as described in photos, and we enjoyed the extra touches like toiletries, a hairdryer, extra towels, and even coffee for the mornings. They made it easy for us to acclimate to Seville - Carlos, the representative who met us at the apartment, was great as he described various activities we could do, gave us names of some places to eat, showed us how to use the keys for the apartment, and answered any questions we might have. We recommend this apartment to anyone who wishes to stay in Seville.
Response from the Quality Department

Dear Andrea,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Sevilla. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Ram Schvartz9
MAR 2023
Review without any comments.

Tim Perry10
MAR 2023
My wife and I travelled to Seville with our 1yr old daughter. The hosts were brilliant; they let us check in early and check out late as the apartment was available. They also provided a high chair and cot. The apartment itself is well located, fairly small but nicely decorated.
Response from the Quality Department

Dear Tim,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

Jose L.H. Campos
Quality Department Manager

Laura Hall10
FEB 2023
Lovely apartment in a fab location
Response from the Quality Department

Dear Laura,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Will Weaver8
FEB 2023
Nice, small apartment with good amenities in a central location. Wouldn’t recommend using airport bus if you’re bringing luggage due to cobble stone streets between pick up/drop off.
Response from the Quality Department

Dear Will,
We read with great pleasure that you enjoyed you stay at our apartment. Thank you for the recommendation. We are certain that future guests will find it most useful.

Jose L.H. Campos
Quality Department Manager

Kory Joyce10
FEB 2023
The apartment was perfect for the two of us. Walkable to everywhere. Great little cafe on the corner just steps away from the front door. The apartments was clean and well appointed. We were meet by a greater and explained everything we need to know about the place. It was/is very comfortable. If we come back we’d use it again.
Response from the Quality Department

Dear Kory,
It is a great pleasure to read this great review after your stay with us in Seville. We are happy to know that the apartment and the staff met all your expectation. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Roland Pierrehumbert10
JAN 2023
Très bien situé dans le quartier historique. Nombreuses activités accessibles à pied. Le logement est très joli et fonctionnel. Nous recommandons !
Response from the Quality Department

Dear Roland,
It is a great pleasure for us to know that your time in Seville was great and that you found everything nice and functional at the apartment. It has been a great pleasure for us to host you and we look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

David Higgs10
JAN 2023
This place is perfect for a stay in the heart of the city. It is in a peaceful quiet road away but still within just a minutes stroll to the middle of the city highlights. Apartment is perfectly furnished with everything you need. Very secure. There is a great local bar/restaurant at the end of the road that is the perfect start and end point for your nights out. It´s close but far enough away for there to be no noise. A fantastic find. Looking forward to our next visit. thanks
Response from the Quality Department

Dear David,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Jose L.H. Campos
Quality Department Manager

Sophie Schrattenecker10
JAN 2023
Lovely flat in a quiet area located right in the city center. Except for Saturday (party) night we slept really well. We would definitely stay here again.
Response from the Quality Department

Dear Sophie,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Brian Haines10
DEC 2022
Lovely Barrio de Santa Cruz Apartment
We had a wonderful stay. The apartment is located in the atmospheric Barrio de Santa Cruz neighborhood. The area has a feeling of stepping back into medieval times with its very narrow cobblestone narrow streets. However, you are still only a few minutes walk from central Seville and all its restaurants, shops, and sights. The apartment is beautifully renovated and furnished. It has a separate bedroom, living room, and kitchenette. There is even a washing machine. The property management company was very communicative and helpful throughout the whole process. We would highly recommend this quality place.
Response from the Quality Department

Dear Brian,
Thank you for these wonderful review and detailed description of the apartment. It is our greates satisfaction to know that you enjoyed every aspect of it and that you brought beautiful memories back home. Thank you for the recommendations. It will be our honour to receive you again in the future.

Jose L.H. Campos
Quality Department Manager

성환 박10
DEC 2022
I chose it because of the stylish interior and accessibility, and I was very satisfied. Internal facilities: Same as the picture. The interior is really pretty and most of the amenities are equipped, such as a refrigerator, washing machine, TV, and iron. (There is no dryer!) There are extra blankets and towels, shampoo and hair gel, etc., and it is neatly organized, so there was no inconvenience while living. Accessibility: Although it is inside the alley, it is very close to Seville Cathedral, and nearby convenience facilities such as supermarkets, restaurants, bars, and coin laundry are 3 minutes away. The surrounding neighborhood is not too busy, but people are occasionally seen, so I didn´t feel dangerous even going there at night. It was difficult to drag the carrier when checking in because the alleyways were bumpy, but this is the city of Seville itself, so it seems unavoidable unless you stay at a hotel. Friendliness/level of service: The hosts seemed to be operating as a team.
In addition to the apartment host, there was a man who checked the check-in time and resolved any inconveniences, and a woman who explained the check-in directly, and they all responded very kindly and quickly. Thanks to that, when I checked in, I was recommended several tourist spots, and I struggled with not being able to open the door with the key, but I was able to open the door thanks to the immediate help via chat (thank you so much)
Response from the Quality Department

Thank you for sharing with us this detailed review of the apartment, its surroundings and the service provided. We are most delighted that we could make your stay a special one and that you could enjoy the city.
We look forward to welcoming you back again soon.

Jose L.H. Campos
Quality Department Manager

Sachit Shenai10
DEC 2022
Amazing place in the heart of Seville, great host and very responsive and friendly! Would definitely recommend!
Response from the Quality Department

Dear Sachit,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Fanchen Kong10
DEC 2022
Great location, close to everywhere. The apartment is in the residential neighborhood. It is clean and quiet.
Response from the Quality Department

Dear Fanchen,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Jose L.H. Campos
Quality Department Manager

ambra mazzini9.6
NOV 2022
everything was perfect. clean, hospitable, big.
the only negative note was the parking.. which appeared to be included in the booking but instead was a separate fee (36.00 euros two days)
Response from the Quality Department

Dear Ambra,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. Just to clarify, we have agreements with some local public parkings whenre you can leave you car with a discounted fee for staying with us instead of the regular price.
Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future
Jose L.H. Campos
Quality Department Manager

Bart Enhus9.7
OCT 2022
Great appartment for 2 people. All necessities available. Good beds, no outside noice, good badroom & shower Location perfect for both old town and shopping district. Aircon in living & bedroom
Response from the Quality Department

Dear Bart, Thank you for your lovely comment on our apartment. We are happy we could make your holidays a memorable one and we hope we can welcome you back very soon.

Jose L.H. Campos
Quality Department Manager

Sylvain Ravel10
OCT 2022
Excellent !

Abbey Watson10
OCT 2022
Excellent appartment, just a stone´s throw from the cathedral & numerous tapas bars/pubs. Despite this, the location was very quiet and residential. Very good communication with the host throughout, however slightly lacked a personal touch given it was our honeymoon.

Maathuri T8
OCT 2022
Great location and wonderful airbnb for travellers who want to be in the city centre. A cute place and loved the shower. The location was convenient and the hosts was helpful with any inquiries!

Scott Cooke10
OCT 2022
Amazing location - would reccomend to anyone!

Casey Cabral10
OCT 2022
Apartment is very clean and in a great location

Sam Bragg10
OCT 2022
We had a wonderful stay in Sevilla! Teresa and her team were very responsive and helpful with directions and recommendations. The place is in a perfect location near tourist destinations but feels like a local neighborhood. We will be back!

Ashley Harbar10
SEP 2022
Great location and place to stay. The apartment is the perfect size for two. It’s easy to walk anywhere from the apartment and granted we visited during the week, it was nice and quiet at night. Would highly recommend to anyone looking for a comfortable stay.
Response from the Quality Department

Dear Ashley, thank you very much for your comments regarding your stay in our apartment. We are glad to know that you enjoyed the comfort we provide, and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Jiwon Yoon9.3
SEP 2022
스페인은 0층이 ground floor 이고 이 집은 1층이라, 즉 한층을 계단으로 올라가야합니다. 캐리어를 들고 올라가야했지만, 유럽 대부분의 에어비앤비는 이런 형태니까 한층만 계단으로 올라가면 된다는건 나쁘지 않은듯 해요! 숙소 내부는 깨끗했고 세탁기가 있어 더운 세비야 날씨에 더러워진 옷을 빨래하기에 좋았습니다. 에어컨도 거실에 하나 침실에 하나 있어요! 인테리어는 전부 깔끔하고 만족했습니다. 학직많,, 마지막날 박휘벌뤠 발겮해쓰요,,,, 개ㅁㅣ도 있어요,,, 흐린눈 하면 괜차늠요,,,,
Response from the Quality Department

Dear Jiwoon, thank you very much for staying wih us and taking the time to review your stay. We highly appreciate your constructive feedback, and we look forward to the pleasure of welcoming you back to our apartments in the near future.

Aija T.
Quality Department

Aileen Lai10
SEP 2022
Great location and wonderful airbnb for travellers who want to be in the city centre. Location was convenient and the hosts were very accommodating and helpful with any inquiries!
Response from the Quality Department

Dear Aileen, thank you for sharing your opinion. We appreciate your positive comments about our location and the service your received during the stay. We always do our best to offer a caring and personalized service giving all the possible solutions to make sure our guests fully enjoy their stay. Thank you for appreciating our efforts. We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Sam Moore10
SEP 2022
Our stay was amazing! We really enjoyed our time here. The apartment was very central and made getting around the city very easy. For the Check in the team were very helpful
Response from the Quality Department

Dear Sam, thank you very much for choosing our apartment, and for your positive comments regarding your stay with us. We highly appreciate your kind words about our helpful staff and the highlights on our prime location.
We look forward to serving you again in the future.

Aija T.
Quality Department

Steffi Heßberger9.7
AUG 2022
Die Wohnung von Theresa liegt perfekt in der Stadt und trotzdem in einer ruhigen Straße. Die Wohnung ist sehr geschmackvoll eingerichtet. Es hat an nichts gefehlt. Allerdings ist die Straße sehr eng, so das nicht viel Licht in die Wohnung fällt.
Response from the Quality Department

Thank you Steffi for staying with us and for taking the time to share your feedback. We really appreciate your highlights of the stay and constructive comments. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Camille6.3
AUG 2022
L´emplacement de l´appartement est top. Tout est accessible très rapidement à pieds.
L´appartement manquait vraiment de propreté Les équipements ne sont pas optimisés. Les assiettes sont par exemple top grandes pour le lave-vaisselle . Dans l´ensemble l´appartement est quand même confortable.
Response from the Quality Department

Dear Camille, thank you very much for making us your choice accommodation in Seville.
It is great to know that our great location was a highlight of your stay, and we are sincerely sorry to read your dissatisfaction with the cleaning of your apartment, at genteel Home we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our apartments. For a future ocasion please do not hesitate to contact our team to point out any service imperfection, the team will correct any situation that is not in accordance with our established standards.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Nikolina Gudelj10
AUG 2022
Lovely apartment at an great location! Everything is in walking distance. The apartment is very charming, clean and comfortable! we felt like at home and would definitely stay again. The booking and communication with the host was easy. Thank you very much!
Response from the Quality Department

Dear Nikolina, thank you very much for staying with us and for your highlights on the comfort and cleanliness of our apartment. We are glad that you also enjoyed our excellent location.
We look forward to welcoming you back for another visit in Seville.

Aija T.
Quality Department

Xavier Tondut10
AUG 2022
Nous avons passé un super séjour à Séville. L´appartement est très bien situé proche de toutes les commodités, dans le centre ancien à 2 pas de la cathédrale L´accueil est excellent.
Response from the Quality Department

Dear Xavier, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional service. It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Francine Vitek10
AUG 2022
Simply amazing!
We loved the apartment so much! It was decorated so beautifully and had everything we needed. It is located on a very narrow street so driving is tough but the location was ideal. No car is needed. Walking distance to the cathedral and everything else you could imagine. Bring your toiletries, they have everything else. Didn’t want to leave!
Response from the Quality Department

Dear Francine, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Seville.

Aija T.
Quality Department

Lynn10
JUL 2022
This is a super nice, clean and modern flat. We definitely recommend booking it and would also book again when coming back to Seville. It has got everything you need and is super close to all sights. The communication was easy and always friendly.
Response from the Quality Department

Dear Lynn, thank you very much for your feedback. We are glad to know that you had a comfortable stay with us and are willing to come back.It would be a pleasure to welcome you back anytime you plan a visit to Seville.

Aija T.
Quality Department

Carlo10
JUL 2022
Everything was great about this Airbnb, location is unbeatable, the space is very well designed and clean, the bathroom and shower are very comfortable and it’s well equipped, would defiantly stay here again.
Response from the Quality Department

Dear Carlo, thank you for sharing your review. We are glad to know that you enjoyed your stay in our apartment so much and hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Taylor9.7
JUN 2022
Great location and perfect apartment for a couple. Teresa and the team were quick to respond and resolve an issue we had in the apartment on the first evening of our stay.
Response from the Quality Department

Thank you Taylor thank you for choosing our apartment for your stay in Seville.
It is very important for us to know the opinion of our guests to ensure continuous improvement in our services therefore we are thankful for sharing your feedback about your stay in our great location.
We would love you to come back and enjoy more memorable days with us.

Aija T.
Quality Department

Sydney10
JUN 2022
First time writing a review on AirB&B, but I can’t recommend this apartment highly enough! Light, airy, clean, and perfectly situated in Santa Cruz. Truly felt like a dream home.
Response from the Quality Department

Thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We are glad to know that you enjoyed your stay in our apartment so much.
We look forward to serving you again in the near future.

Aija T.
Quality Department

Huy10
MAY 2022
We had an amazing stay in Sevilla. Teresa’s apt is clean, spacious, beautiful and in just the most perfect location. We cant wait to come back!
Response from the Quality Department

Thank you very much for your kind feedback. It was a pleasure to assist you during you stay in Seville.
We hope that we will have the opportunity to welcome you back in the future.

Aija T.
Quality Department

Tanvi10
MAY 2022
Review without any comments.

Elaine9.7
MAY 2022
Pros: Location, easy to walk to major attractions. Spacious for 2, clean, sufficient flatware and tableware to dine in. Washer spins well to get a lot of moisture out of clothes. Clothes rack came in hand. Reasonably quiet street.
Cons: Be aware of narrow one way streets which may confuse taxi drivers (we were dropped off blocks away and have to walk with our luggage on cobblestone streets). We walked to a taxi stand on our departure as we didn´t want to risk the taxi not showing up. No elevator so be prepared if you have lots of bags. Pots and pans can use an upgrade, the non-stick coating is worn out. Trash disposal location is not that close.
Response from the Quality Department

Dear Elaine, we appreciate the time you spent sharing your vacation experience in our centrally located apartment and we appreciate you kind recommendation other guests.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.

Aija T.
Quality Department

Debbie10
MAY 2022
Fantastic apartment, like staying ‘Zara home’, Has everything you need, toiletries, dishwasher tablets, washing tablets, great location, there is a bar on the corner and plenty all around not too noisy in the apartment and quiet in the evening.
Response from the Quality Department

Dear Debbie, thank you for taking the time to post a review of our property. We are glad to know that our apartment met your expectations and you had a comfortable stay with us.
We hope you will visit us again in the future.

Aija T.
Quality Department

Laurent10
APR 2022
Appartement conforme au descriptif. Idéalement situé. Parking à proximité. Accueil très chaleureux.

Michael10
APR 2022
The apartment is charming and perfectly located. It was very clean. I recommend 100%.

Osama7.1
APR 2022
Review without any comments.

David10
APR 2022
Hi Teresa - thanks you so much - the apartment was just perfect and in a great location ! We both really enjoyed our stay. Best regards David
Response from the Quality Department

Thank you David for your kind review. It is such a pleasure for us to know that had a pleasant stay and we hope to see you again soon.

Aija T.
Quality Department

Rory10
MAR 2022
Highly recommended. My girlfriend and I stayed here for two nights. Location was very central, safe, and only minutes away from all the best sites. Teresa met the moment we arrived to handover keys in person. Apartment was very clean and has all amenities needed. Would 100% stay again. Travel note: Check-out is at 11am but there are luggage storage options throughout Seville if you have a late flight. My recommendation is the Pink Locker storage about 10min walk from Teresa´s apartment.

Carla10
MAR 2022
Beautiful apartment in a great location - it was perfect for our three-night stay in Seville. Easy to find and access, appreciated the good communication via WhatsApp. Well furnished, well stocked and very comfortable and clean. We walked here from the train station, as well as all around the city - perfectly located near all the main sights and great restaurants/bars. Would love to return!
Response from the Quality Department

Dear Carla
First of all, we would like to thank you for your comments and your time dedicated to leave us your feedback. We are glad to hear that you have been able to enjoy the unbeatable location of the accommodation. Thank you very much for your highlights on the cleanliness an comfort of the apartment, we know that these are very important aspects of the stay.
We are looking forward to welcoming you back as soon as possible.

Aija T.
Quality Department

James9.2
MAR 2022
lovely relaxing stay
location, style, good facilities
bathroom was a little shabby
Response from the Quality Department

Dear James, thank you very much for your review, we highly appreciate all your comments, as they help us to understand the highlights of your stay and the things we still can improve to make our guests´ stay more comfortable.

Thank you for sharing your experience with us and we look forward to serving you again in the future.

Aija Teilane
Quality Department

Sache Crouch10
MAR 2022
We loved this space so much! We were allowed to check in early and were met at the apartment by someone from the management team. She recommended places to eat and shop and was very accommodating. The location is perfect- we were in walking distance to the Cathedral (a couple of blocks) and tons of places to eat and shop. The apartment was clean and spacious and so so comfortable. We were in Spain for 10 days and on this part of our trip we were exhausted. So it was nice to have a cozy, beautiful, comfortable place to rest and reset for a bit. Would definitely stay here again!!

Philip10
MAR 2022
Review without any comments.

Carolien10
FEB 2022
Mooi appartement, middenin het centrum.
Mooi appartement middenin het centrum alles op loopafstand!
Was iets gehorig.

Céline8.3
FEB 2022
Petit appartement sympathique extrêmement bien situé, personne qui nous a accueilli charmante
Très bien situé mais assez bruyant quand même (travaux en face notamment...) Plein de petits désagréments dont lavabo fendu sur la largeur à notre arrivée ainsi que les plaques de cuisson. Lave linge hors service et nous n´avions pas été prévenus. Photos légèrement trompeuses sur la luminosité de l´appartement beaucoup plus sombre en réalité.

Kristien10
FEB 2022
An excellent guesthouse with a great location.

Jettson10
JAN 2022
Couldn’t have asked for more
My partner and I stayed at this apartment for the whole of January and it had everything we needed for the stay. There was plenty of space and we were able to do our work easily with a very decent wifi. The apartment was less than a 5 minute walk to restaurants, the cathedral, shopping area, groceries, etc. and about 20 minutes to plaza de españa. Our host was very tentative, friendly, and offered solutions very quickly too. Couldn’t have asked for a better apartment to stay in.
Very minor and can’t be predicted but the washing broke but our host instantly gave us access to another washing machine so it didn’t really affect us much.
Response from the Quality Department

Thank you very much for choosing our apartment for your stay in Seville. It was a pleasure to assist you during your stay in Seville.

We are glad to hear that the apartment met your expectations and we highly appreciate your understanding regarding the tecnical problems you experienced during your stay.

Thank you for this heartwarming review, we look forward to your next visit.

Aija Teilane
Quality Department

Jehan10
DEC 2021
Extremely well-decorated space in my fab neghborhood, Sta. Cruz! The apartment is small but cozy and homey. In a quiet location, but just a stone’s throw away from the main shopping area and cafes in the neighborhood. Perfect apartment for our family of 3 with ample storage for our wardrobe. Don’t overlook this apartment-we would definitely go back! Take note that the apartment is on the 1st floor (2nd floor by US standards) if you have wheeled luggage.
Response from the Quality Department

Thank you for your review, it has been a pleasure for us to read and we look forward to serving you again soon.

Aija Teilane
Quality Department

Catherine10
NOV 2021
Fantastic location
We loved this apartment, it was lovely and we were a few minutes walk from everywhere we wanted to go! There´s a lovely little bar just round the corner of the building too. Has a washing machine which was useful for us with two little ones.
Response from the Quality Department

Thank you very much for leaving this wonderful review, we are delighted that you enjoyed your stay with us.
It was a pleasure to assist you and your family and we look forward to your next visit.

Aija Teilane
Quality Department

Joanna10
NOV 2021
everything great! thank you
Response from the Quality Department

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting Seville.

We look forward to welcoming you back again very soon.

Aija Teilane
Quality Department

María Eugenia9
OCT 2021
Experiencia regular… precioso apartamento muy bien ubicado. El sofá camada incomodisimo y las almohadas igual… la chica de la limpieza llego antes del checkout y entró sin llamar…
Response from the Quality Department

En primer lugar, nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en nuestro apartamento. Sólo a través de opiniones como la suya somos capaces de mantener y mejorar el servicio que ofrecemos a nuestros clientes. Nos alegra saber que la ubicación del apartamento ha cumplido con sus expectativas y sentimos sinceramente leer su insatisfacción con la comodidad del sofá y las almohadas, pero apreciamos que haya tomado el tiempo para relatarnos su opinión personal. Lamentamos cualquier malentendido a la hora de realizar el checkout. Nuestro equipo siempre acude al apartamento después de la hora de checkout llamando antes de entrar. Compartiremos sus comentarios con nuestro equipo de limpieza para modificar cualquier actuación que nos aleje de nuestro objetivo, el cual es que nuestros huéspedes se sientan cómodos hasta el último momento de su estancia con nosotros. Gracias nuevamente por su visita y críticas constructivas. Estamos ansiosos por tener la oportunidad de recuperar su confianza. Aija Teilane Departamento de Calidad

Espen9
OCT 2021
Great apartment! Very centrally located, easy to get to most places by foot. Pictures a very accurate - perhaps a little less light than what it looks like in the pictures. Would be more than happy to stay here again on my next visit to Sevilla!
Response from the Quality Department

We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum guest satisfaction and we are delighted to hear that your stay at our apartment was an enjoyable one.

We look forward to having the opportunity to assist you again in the future.

Aija Teilane
Quality Department

Sinara10
MAY 2021
Piso impecable, muy cerca de La Giralda, Plaza El Salvador y barrio Santa Cruz, y en una calle super tranquila, donde se descansa muy bien. Excelente!

Pablo Llacer9.3
APR 2021
Piso cómodo en el centro de Sevilla. Muy buena atención por parte de Teresa y su equipo. Único punto es el ruido del piso de arriba los fines de semana. El resto muy buena atención y cuidado!

Agustin9.3
MAR 2021
Apartamento coqueto y practico para cualquier uso, turístico, por trabajo...Ideal para cualquier ocasión

Justyna10
OCT 2020
Personal amable y atento. Muy bien situado

Thomas9.3
FEB 2020
Très bien situé. Décoré avec goût. Accueil au top.
Un ballon d’eau chaude peut-être un peu sous-dimensionnné

Marina10
FEB 2020
GENIAL

Niklas10
JAN 2020
Sehr schönes Apartment in sehr guter Lage. Es war sehr sauber uns wir hatten alles was wir brauchten. Die Kommunikation und die Schlüsselübergabe waren sehr gut und unkompliziert. Gerne wieder.
Response from the Quality Department

Dear Niklas, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.

Miriam10
JAN 2020
In two words: great place! The apartment is just like the pictures, nicely decorated and big enough for two people. It has everything you need. We had bad luck with the weather but it was very comfortable to stay in the house, we felt at home. The location could not be better: in the middle of the city center but still in a quiet street. Of course you will hear some street noise, especially on Saturday, but it did not bother us. Everything you need is close by. Contact with the staff is perfect, they respond fast and are flexible. They can book several trips and can help you to discover Seville the way you want. So al together, we highly recommend this place!

Jose Ivan8.8
DEC 2019
Apartamento muy bien situado para conocer Sevilla, muy cerca de casi todo. Muy limpio y tal y como aparece en las fotos. También muy tranquilo, ideal para disfrutar en pareja. Cuidado al dejar el apartamento, no cerréis la puerta dejando las llaves dentro sin haber abierto antes la puerta de la calle.
Response from the Quality Department

Muchas gracias por su comentario Jose Ivan. Nos agrada saber que han tenido una buena estancia y han quedado satisfechos con el apartamento. Lamentamos el incidente con la puerta, por nuestra parte intentamos resolverlo a la mayor brevedad posible; lo tendremos en cuenta para mejorar de cara al futuro. Fátima - responsable de calidad de Genteel Home

Gabi10
NOV 2019
Die Unterkunft ist zentral gelegen und sehr geschmackvoll eingerichtet. Alles war sehr sauber und neu!

Ignacio9.5
JUL 2019
muy contento. decorado con mucho gusto, y se nota que no han escatimado
la salida antes de las 11 de la mañana no me parece correcto
Response from the Quality Department

Estimado Ignacio, gracias por su comentario. Nos alegra saber que les ha gustado el apartamento en todos los aspectos, especialmente por la elegante decoración y completo equipamiento. Sentimos no haberle podido permitir salir más tarde de las 11h, pero ese día teníamos otra reserva cuyos clientes también deseaban disponer del apartamento lo antes posible, por lo que necesitábamos limpiar y preparar el apartamento para que los siguientes huéspedes. Le agradecemos su comprensión y esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos

Carmen10
JUL 2019
Excelente ubicación, en pleno centro. Apto. estupendo para 2 personas, con todo lo necesario, muy nuevo y confortable. Nos recomendaron restaurantes que fueron un acierto. Muy buena la atención por e-mail, teléfono y personal. Incluso nos gestionaron la reserva de una plaza de aparcamiento durante toda la estancia y fuimos a cosa hecha, sin tener que buscar. Recomendable 100x100

SilviaPqt10
JUL 2019
Confort e libertà come a casa in pieno centro.
Tutto perfetto. Ideale per spostarsi a piedi al centro di Siviglia. Appartamento nuovissimo e ben arredato dotato di tutti i comfort e di ogni apparecchiatura elettrica e non! Complimenti sinceri e un grazie a Lola per la cortesia nel riceverci. Se torniamo a Siviglia questo sarà di nuovo il nostro alloggio. ❣️
Niente. Manca solo lo scolaposate e piatti in cucina se proprio uno vuole trovare un cavillo!!!!