This great apartment, located in Bamberg street, is a sample of the good mixing that modernity and the typical architectural style of Seville make, resulting an apartment with all the comforts, but keeping the essence of the beautiful houses on Santa Cruz Quarter.
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Bamberg Apartment
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Central location,
Nothing to dislike
Response from the Quality Department
Dear Nigel,
We want to express our sincere gratitude for your generous comment about your stay in our apartment. We are happy to know that you found our location convenient for your needs and enjoyed your time in our accommodation. We hope you will give us another opportunity to serve you in the near future and offer you another memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sandra,
We wanted to take this opportunity to thank you sincerely for choosing our apartment for your accommodation needs. Your trust and preference mean a lot to us, and we genuinely hope that your stay was up to your expectation. We are looking forward to hosting you again, and we assure you that we will spare no effort in making your next visit as enjoyable as possible.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Don,
Thank you for choosing our apartment for your recent stay. We greatly appreciate your review and hope that you had a wonderful experience. It was a pleasure hosting you, and we would be honored to welcome you back in the near future. Your satisfaction is our top priority, and we look forward to the opportunity to serve you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Eve,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Oliver,
Thank you for choosing to stay at our apartment, and for taking the time to share your positive feedback. We´re thrilled to hear that you enjoyed the comfort, cleanliness, and amenities, and we´re grateful for your kind words about our friendly and accommodating staff. We hope to have the pleasure of welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Marine,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Marion,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Seville. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Andrea,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Sevilla. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Tim,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Laura,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Will,
We read with great pleasure that you enjoyed you stay at our apartment. Thank you for the recommendation. We are certain that future guests will find it most useful.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kory,
It is a great pleasure to read this great review after your stay with us in Seville. We are happy to know that the apartment and the staff met all your expectation. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Roland,
It is a great pleasure for us to know that your time in Seville was great and that you found everything nice and functional at the apartment. It has been a great pleasure for us to host you and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear David,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sophie,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
We had a wonderful stay. The apartment is located in the atmospheric Barrio de Santa Cruz neighborhood. The area has a feeling of stepping back into medieval times with its very narrow cobblestone narrow streets. However, you are still only a few minutes walk from central Seville and all its restaurants, shops, and sights. The apartment is beautifully renovated and furnished. It has a separate bedroom, living room, and kitchenette. There is even a washing machine. The property management company was very communicative and helpful throughout the whole process. We would highly recommend this quality place.
Response from the Quality Department
Dear Brian,
Thank you for these wonderful review and detailed description of the apartment. It is our greates satisfaction to know that you enjoyed every aspect of it and that you brought beautiful memories back home. Thank you for the recommendations. It will be our honour to receive you again in the future.
Jose L.H. Campos
Quality Department Manager
In addition to the apartment host, there was a man who checked the check-in time and resolved any inconveniences, and a woman who explained the check-in directly, and they all responded very kindly and quickly. Thanks to that, when I checked in, I was recommended several tourist spots, and I struggled with not being able to open the door with the key, but I was able to open the door thanks to the immediate help via chat (thank you so much)
Response from the Quality Department
Thank you for sharing with us this detailed review of the apartment, its surroundings and the service provided. We are most delighted that we could make your stay a special one and that you could enjoy the city.
We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sachit,
We are delighted that you enjoyed our apartment and our hospitality. We look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Fanchen,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
the only negative note was the parking.. which appeared to be included in the booking but instead was a separate fee (36.00 euros two days)
Response from the Quality Department
Dear Ambra,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. Just to clarify, we have agreements with some local public parkings whenre you can leave you car with a discounted fee for staying with us instead of the regular price.
Again we thank you for this very kind review of our apartment and we look forward to serving you again in the future
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Bart, Thank you for your lovely comment on our apartment. We are happy we could make your holidays a memorable one and we hope we can welcome you back very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Ashley, thank you very much for your comments regarding your stay in our apartment. We are glad to know that you enjoyed the comfort we provide, and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Dear Jiwoon, thank you very much for staying wih us and taking the time to review your stay. We highly appreciate your constructive feedback, and we look forward to the pleasure of welcoming you back to our apartments in the near future.
Aija T.
Quality Department
Response from the Quality Department
Dear Aileen, thank you for sharing your opinion. We appreciate your positive comments about our location and the service your received during the stay. We always do our best to offer a caring and personalized service giving all the possible solutions to make sure our guests fully enjoy their stay. Thank you for appreciating our efforts. We hope to see you on your future trips to Seville.
Aija T.
Quality Department
Response from the Quality Department
Dear Sam, thank you very much for choosing our apartment, and for your positive comments regarding your stay with us. We highly appreciate your kind words about our helpful staff and the highlights on our prime location.
We look forward to serving you again in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you Steffi for staying with us and for taking the time to share your feedback. We really appreciate your highlights of the stay and constructive comments. We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
L´appartement manquait vraiment de propreté Les équipements ne sont pas optimisés. Les assiettes sont par exemple top grandes pour le lave-vaisselle . Dans l´ensemble l´appartement est quand même confortable.
Response from the Quality Department
Dear Camille, thank you very much for making us your choice accommodation in Seville.
It is great to know that our great location was a highlight of your stay, and we are sincerely sorry to read your dissatisfaction with the cleaning of your apartment, at genteel Home we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our apartments. For a future ocasion please do not hesitate to contact our team to point out any service imperfection, the team will correct any situation that is not in accordance with our established standards.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Dear Nikolina, thank you very much for staying with us and for your highlights on the comfort and cleanliness of our apartment. We are glad that you also enjoyed our excellent location.
We look forward to welcoming you back for another visit in Seville.
Aija T.
Quality Department
Response from the Quality Department
Dear Xavier, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional service. It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
We loved the apartment so much! It was decorated so beautifully and had everything we needed. It is located on a very narrow street so driving is tough but the location was ideal. No car is needed. Walking distance to the cathedral and everything else you could imagine. Bring your toiletries, they have everything else. Didn’t want to leave!
Response from the Quality Department
Dear Francine, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. It is always a pleasure to know that our guests went home with great holiday memories.
We hope to see you on your future trips to Seville.
Aija T.
Quality Department
Response from the Quality Department
Dear Lynn, thank you very much for your feedback. We are glad to know that you had a comfortable stay with us and are willing to come back.It would be a pleasure to welcome you back anytime you plan a visit to Seville.
Aija T.
Quality Department
Response from the Quality Department
Dear Carlo, thank you for sharing your review. We are glad to know that you enjoyed your stay in our apartment so much and hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you Taylor thank you for choosing our apartment for your stay in Seville.
It is very important for us to know the opinion of our guests to ensure continuous improvement in our services therefore we are thankful for sharing your feedback about your stay in our great location.
We would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
Response from the Quality Department
Thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We are glad to know that you enjoyed your stay in our apartment so much.
We look forward to serving you again in the near future.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for your kind feedback. It was a pleasure to assist you during you stay in Seville.
We hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Cons: Be aware of narrow one way streets which may confuse taxi drivers (we were dropped off blocks away and have to walk with our luggage on cobblestone streets). We walked to a taxi stand on our departure as we didn´t want to risk the taxi not showing up. No elevator so be prepared if you have lots of bags. Pots and pans can use an upgrade, the non-stick coating is worn out. Trash disposal location is not that close.
Response from the Quality Department
Dear Elaine, we appreciate the time you spent sharing your vacation experience in our centrally located apartment and we appreciate you kind recommendation other guests.
We certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
Response from the Quality Department
Dear Debbie, thank you for taking the time to post a review of our property. We are glad to know that our apartment met your expectations and you had a comfortable stay with us.
We hope you will visit us again in the future.
Aija T.
Quality Department
Response from the Quality Department
Thank you David for your kind review. It is such a pleasure for us to know that had a pleasant stay and we hope to see you again soon.
Aija T.
Quality Department
Response from the Quality Department
Dear Carla
First of all, we would like to thank you for your comments and your time dedicated to leave us your feedback. We are glad to hear that you have been able to enjoy the unbeatable location of the accommodation. Thank you very much for your highlights on the cleanliness an comfort of the apartment, we know that these are very important aspects of the stay.
We are looking forward to welcoming you back as soon as possible.
Aija T.
Quality Department
location, style, good facilities
bathroom was a little shabby
Response from the Quality Department
Dear James, thank you very much for your review, we highly appreciate all your comments, as they help us to understand the highlights of your stay and the things we still can improve to make our guests´ stay more comfortable.
Thank you for sharing your experience with us and we look forward to serving you again in the future.
Aija Teilane
Quality Department
Mooi appartement middenin het centrum alles op loopafstand!
Was iets gehorig.
Très bien situé mais assez bruyant quand même (travaux en face notamment...) Plein de petits désagréments dont lavabo fendu sur la largeur à notre arrivée ainsi que les plaques de cuisson. Lave linge hors service et nous n´avions pas été prévenus. Photos légèrement trompeuses sur la luminosité de l´appartement beaucoup plus sombre en réalité.
My partner and I stayed at this apartment for the whole of January and it had everything we needed for the stay. There was plenty of space and we were able to do our work easily with a very decent wifi. The apartment was less than a 5 minute walk to restaurants, the cathedral, shopping area, groceries, etc. and about 20 minutes to plaza de españa. Our host was very tentative, friendly, and offered solutions very quickly too. Couldn’t have asked for a better apartment to stay in.
Very minor and can’t be predicted but the washing broke but our host instantly gave us access to another washing machine so it didn’t really affect us much.
Response from the Quality Department
Thank you very much for choosing our apartment for your stay in Seville. It was a pleasure to assist you during your stay in Seville.
We are glad to hear that the apartment met your expectations and we highly appreciate your understanding regarding the tecnical problems you experienced during your stay.
Thank you for this heartwarming review, we look forward to your next visit.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you for your review, it has been a pleasure for us to read and we look forward to serving you again soon.
Aija Teilane
Quality Department
We loved this apartment, it was lovely and we were a few minutes walk from everywhere we wanted to go! There´s a lovely little bar just round the corner of the building too. Has a washing machine which was useful for us with two little ones.
Response from the Quality Department
Thank you very much for leaving this wonderful review, we are delighted that you enjoyed your stay with us.
It was a pleasure to assist you and your family and we look forward to your next visit.
Aija Teilane
Quality Department
Response from the Quality Department
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting Seville.
We look forward to welcoming you back again very soon.
Aija Teilane
Quality Department
Response from the Quality Department
En primer lugar, nos gustaría darle las gracias por dedicar su tiempo en compartir las impresiones sobre su reciente estancia en nuestro apartamento. Sólo a través de opiniones como la suya somos capaces de mantener y mejorar el servicio que ofrecemos a nuestros clientes. Nos alegra saber que la ubicación del apartamento ha cumplido con sus expectativas y sentimos sinceramente leer su insatisfacción con la comodidad del sofá y las almohadas, pero apreciamos que haya tomado el tiempo para relatarnos su opinión personal. Lamentamos cualquier malentendido a la hora de realizar el checkout. Nuestro equipo siempre acude al apartamento después de la hora de checkout llamando antes de entrar. Compartiremos sus comentarios con nuestro equipo de limpieza para modificar cualquier actuación que nos aleje de nuestro objetivo, el cual es que nuestros huéspedes se sientan cómodos hasta el último momento de su estancia con nosotros. Gracias nuevamente por su visita y críticas constructivas. Estamos ansiosos por tener la oportunidad de recuperar su confianza. Aija Teilane Departamento de Calidad
Response from the Quality Department
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum guest satisfaction and we are delighted to hear that your stay at our apartment was an enjoyable one.
We look forward to having the opportunity to assist you again in the future.
Aija Teilane
Quality Department
Un ballon d’eau chaude peut-être un peu sous-dimensionnné
Response from the Quality Department
Dear Niklas, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Fátima Roca-chief of Customer Service.
Response from the Quality Department
Muchas gracias por su comentario Jose Ivan. Nos agrada saber que han tenido una buena estancia y han quedado satisfechos con el apartamento. Lamentamos el incidente con la puerta, por nuestra parte intentamos resolverlo a la mayor brevedad posible; lo tendremos en cuenta para mejorar de cara al futuro. Fátima - responsable de calidad de Genteel Home
la salida antes de las 11 de la mañana no me parece correcto
Response from the Quality Department
Estimado Ignacio, gracias por su comentario. Nos alegra saber que les ha gustado el apartamento en todos los aspectos, especialmente por la elegante decoración y completo equipamiento. Sentimos no haberle podido permitir salir más tarde de las 11h, pero ese día teníamos otra reserva cuyos clientes también deseaban disponer del apartamento lo antes posible, por lo que necesitábamos limpiar y preparar el apartamento para que los siguientes huéspedes. Le agradecemos su comprensión y esperamos que a pesar de ello hayan disfrutado de su estancia. Saludos
Tutto perfetto. Ideale per spostarsi a piedi al centro di Siviglia. Appartamento nuovissimo e ben arredato dotato di tutti i comfort e di ogni apparecchiatura elettrica e non! Complimenti sinceri e un grazie a Lola per la cortesia nel riceverci. Se torniamo a Siviglia questo sarà di nuovo il nostro alloggio. ❣️
Niente. Manca solo lo scolaposate e piatti in cucina se proprio uno vuole trovare un cavillo!!!!