Wonderful apartment located in the heart of Seville on Murillo street, parallel with San Eloy street. Close to the main shops in the city, and the most emblematic monuments of Seville.
From the entrance we directly access the fully equipped kitchen, with all the necessary utensils and a dining table, where you can enjoy a pleasant breakfast. Later we find the living room, which has a double sofa bed, a side table, television and a bright window.
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Murillo V Apartment
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It is great accommodation...Larger cups for tea and coffee would be nice :) Street could be noisy at night but ear plugs worked great.
Response from the Quality Department
Dear Fiona,
Thank you for sharing your positive feedback about your recent stay with us. We´re delighted to hear that you enjoyed the great location, the safety of our apartment building, the amenities such as the elevators and the nice bathroom, as well as the decor. We´re also pleased to know that you found our customer service contact to be excellent and responsive on WhatsApp, and that the checkout process was easy for you.
Your suggestion for larger cups for tea and coffee is duly noted, and we appreciate your input as we continually strive to enhance the comfort and convenience of our accommodations.
Regarding the noise from the street at night, we apologize for any inconvenience this may have caused. Please note that external factors such as the time of year or local festivities may contribute to variations in noise levels. However, we will check the soundproofing system to avoid complaints in the future.
Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit.
Quality Department.
Response from the Quality Department
Estimado Jose Antonio:
Agradecemos sinceramente su amable comentario sobre su reciente estancia con nosotros. Nos complace saber que disfrutó de nuestra privilegiada ubicación y que encontró nuestro apartamento cómodo y bien equipado. Nos alegra que nuestro servicio de gestión de aparcamiento haya sido útil y haya contribuido a hacer su estancia más placentera.
Además, nos complace saber que apreció nuestra oferta de servicios adicionales, como la asistencia en la planificación de actividades durante su estancia. Estamos aquí para garantizar que cada momento de su tiempo con nosotros sea memorable y sin contratiempos.
Gracias por recomendar nuestro establecimiento. Esperamos tener el placer de recibirlo/a nuevamente en el futuro y brindarle otra experiencia excepcional.
Departamento de Calidad.
Very clean apartment and centrally located
Response from the Quality Department
Dear Sarah Jane,
Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.
Kind regards,
Quality Department
딱히 아쉬운점은 없었는데 제가 있던곳은 맞은편건물에 사무실이 너무 떡하니 보여서 좀 당황했습니다. 하지만 블라인드를 내릴 수 있었습니다.
Response from the Quality Department
Dear Subeom,
Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Kind regards,
Quality Department
Response from the Quality Department
Estimada Leonor,
Apreciamos que destaque la ubicación central de nuestro apartamento. Es gratificante saber que consideró nuestra ubicación como un factor positivo en su estancia. Gracias por su valiosa retroalimentación y esperamos la oportunidad de servirle nuevamente en el futuro.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Estimado Antonio Jesús,
Nos sentimos sumamente honrados por sus amables palabras y le agradecemos de corazón que haya elegido quedarse en nuestro establecimiento. Es un inmenso placer poder servirle y contribuir a que su estancia sea memorable.
Saludos cordiales,
Departamento de Calidad
N/A
Response from the Quality Department
Dear Gergana,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay in our apartment and that it met your expectations for cleanliness, comfort, and location. We take pride in our convenient location and appreciate your kind words about it. We hope to welcome you back for another pleasant stay in beautiful Seville.
Quality Department.
Response from the Quality Department
Estimado Martinez Perez,
Nos alegra saber que disfrutó de la ubicación de Murillo V en Sevilla. La ubicación es un aspecto fundamental para nosotros, y su satisfacción nos llena de alegría.
Esperamos tener el placer de darle la bienvenida nuevamente en un futuro cercano.
Saludos cordiales,
Departamento de Calidad
Zentrale Lage, gute Einkaufsmöglichkeiten, Bushaltestelle nur wenige Schritte entfernt
Response from the Quality Department
Dear Ursula,
Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and look forward to your next stay.
Kind regards,
Quality Department
chambre à coucher à deux lit au lieu d’un grand lit porte serviette cassé poubelle toilette usée photo partagé sur le site n’est pas identique, lors du choix de l’appartement j’aurais préféré que les images soit conforme à notre réservation
Response from the Quality Department
Dear Adil,
Thank you for taking the time to share your feedback. We´re delighted to hear that you found the location of our establishment perfect. However, we are sorry to learn that your experience did not meet your expectations. We would like to emphasize that we strive to provide transparent information on our website where you can find information about the distribution of the apartment, like rooms, baths, kitchen and living roon, however, we regret that in your case we did not meet your expectations regarding layout of the bedrooms.
On the other hand, we aim to ensure that the images accurately represent the accommodations we offer. Therefore, once the reservation is made, we send a confirmation email to avoid any confusion regarding the chosen apartment. We regret any misunderstandings you may have encountered in this regard. Your feedback helps us work towards maintaining this commitment to transparency and providing accurate information to our valued guests.
We have taken note of your comments to solve the aspects that are not in perfect condition to offer our future clients the best possible stay. Thank you for your feedback, and we hope you give us another opportunity in the future to offer you a better stay.
Kind regards,
Quality Department.
The property was clean, well equipped, and centrally located. Staff was extremely helpful.
Response from the Quality Department
Dear Raymond,
We´re thrilled that our staff made a positive impression on you. Providing excellent service and a friendly atmosphere is a core value for us. Your feedback reinforces our commitment to creating memorable experiences. Thank you for taking the time to share your thoughts, and we look forward to serving you again in the future.
Kind regards,
Quality Department
La presión del agua de la ducha es muy mala.
Response from the Quality Department
Estimado Víctor,
Agradecemos su comentario sobre la ubicación de nuestro alojamiento. Lamentamos que haya experimentado problemas con la presión del agua de la ducha. Tomaremos nota de este problema y trabajaremos en solucionarlo para futuros huéspedes. Su retroalimentación es importante para nosotros, ya que nos ayuda a mejorar nuestros servicios. Esperamos que a pesar de este inconveniente, haya disfrutado de su estancia en nuestra propiedad. Si decide volver en el futuro, estaremos encantados de recibirle nuevamente.
Saludos cordiales,
Departamento de Calidad
Response from the Quality Department
Dear Schuch Family,
Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.
Kind regards,
Quality Department
Response from the Quality Department
Dear Jessica,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us.
Kind regards,
Quality Department
Everything 5 starts
Nothing to say about it
Response from the Quality Department
Dear Jose Antonio,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Logement très spacieux pour une famille. Très bon emplacement dans le centre-ville, on peut tout faire à pieds !
Response from the Quality Department
Dear Sautron,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Kind regards.
Jose L.H. Campos
Quality Department Manager