pacious apartment with four bedrooms and four bathrooms, three of them en suite, located on the well-known Almansa street in the Arenal neighborhood.
The apartment features a spacious living room with spectacular decor, including a chandelier, a comfortable sofa, side tables, two armchairs, and a Smart TV. Natural light enters through a large window and includes a small loft that serves as a work area with a desk and chair.
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Almansa Apartment
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Response from the Quality Department
Dear Jadah,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Estimada Diana:
Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios. Estaremos encantados de volver a recibirles en el futuro.
Response from the Quality Department
Dear Jennyfer,
Thank you for your wonderful review. We´re delighted to hear that you had an amazing stay and found the apartment to be modern and as listed. We apologize for the inconvenience with the AC, but we´re glad Pablo was able to promptly resolve the issue for you. Your recommendation means a lot to us. It was a pleasure hosting you, and we would love to welcome you back in the future.
Response from the Quality Department
Dear Elise,
Thank you for your lovely review. I´m so glad to hear that you enjoyed the spaciousness, cleanliness, and high ceilings of the apartment, as well as the well-equipped kitchen and convenient location near great restaurants. It was a pleasure hosting you, and I hope to welcome you back in the future.
Response from the Quality Department
Dear Christopher,
Thank you so much for your wonderful feedback. We´re thrilled that your family enjoyed your stay at our home and found the inside amazing with spacious rooms. It´s great to hear that the location was convenient and had everything you needed for a comfortable stay. We would be delighted to welcome you back to our location in the future.
Response from the Quality Department
Dear Cary,
Thank you for your detailed feedback. We´re pleased to hear that you initially found the place fantastic. However, we deeply regret the inconveniences you encountered during your stay.
Upon receiving your notification about the air conditioning issue, we offered to send our technician for a review. We understood and respected your decision to decline the repair during your vacation. We sincerely apologize for any inconvenience this caused. Please rest assured that the problem was promptly addressed and resolved after your departure, and all systems are now functioning correctly.
We appreciate your communication regarding the bathroom shower leak and the odor in the last bedroom. We have taken note of your comment and will take the necessary actions to address these issues and prevent future occurrences.
Thank you for bringing these matters to our attention. We hope to have the opportunity to host you again under better circumstances.
Response from the Quality Department
Dear Tam,
Thank you so much for your kind review and for choosing to stay at our apartment. We´re delighted to hear that you enjoyed the luxury of having en-suite bathrooms in each room and that the air conditioning was a great relief during the hot weather.
We apologize for any inconvenience caused by noise from the street, especially in the main bedroom. We understand that noise levels can vary, particularly during certain times of the year or local festivities. We are committed to enhancing our soundproofing system to ensure a quieter experience for our guests.
We´re also glad to hear that Alex from Experiences for you was able to assist you with bookings. We truly appreciate your kind words about our home.
Thank you once again for your feedback and for staying with us. We hope to have the pleasure of welcoming you back in the future.
Response from the Quality Department
Estimado Hector:
Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.
Response from the Quality Department
Dear Paulina,
Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.
Response from the Quality Department
Dear Alexandre,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Response from the Quality Department
Estimada Paqui: muchas gracias por su valioso comentario. Estamos encantados de saber que encontró nuestra propiedad como una de las mejores en términos de calidad y precio. Apreciamos sus sugerencias de mejora, y sin duda las tendremos en cuenta para mejorar la experiencia general de nuestros huéspedes. Garantizar una estancia tranquila y cómoda es nuestra prioridad. Su opinión es fundamental para ayudarnos a ofrecer una mejor experiencia a nuestros huéspedes, y le agradecemos su aportación. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro y ofrecerle una estancia aún más agradable.
Response from the Quality Department
Estimado Ignacio:
Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro apartamento. Nos complace saber que encontró el espacio amplio y cómodo, y que todo estaba en condiciones nuevas. Lamentamos mucho escuchar sobre el inconveniente con la puerta descolgada y tomaremos medidas inmediatas para abordar este problema de mantenimiento. Si nos hubieran informado de estos desperfectos durante su estancia, habríamos tomado medidas correctivas de inmediato para garantizar su comodidad.
Entendemos sus preocupaciones sobre el ruido y la portería. Respecto al ruido nos gustaría destacar que este depende de factores externos como festividades que se celebren en la zona, lo que puede provocar que sea un poco más pronunciado según la época del año. Aun así, tomaremos nota su comentario y haremos todo lo posible para abordar cualquier situación que pueda afectar la comodidad de nuestros huéspedes.
Lamentamos también cualquier inconveniente relacionado con el check-out y la falta de espacio para dejar las maletas. Debido a que no poseemos recepción física, lamentablemente no podemos ofrecer servicio de equipaje. Apreciamos su comprensión al respecto y estamos contentos de que haya encontrado una solución conveniente con la consigna cercana que se encuentra disponible.
Nos alegra saber que, a pesar de estos contratiempos, considera volver a hospedarse con nosotros. Será un placer recibirle nuevamente en el futuro para brindarle una experiencia aún mejor.
Response from the Quality Department
Dear Al,
Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay at Pablo´s place and found its location convenient to the city center. It´s fantastic to know that you appreciated the nearby restaurants and ease of navigation. We´re pleased that you found the surrounding area quiet and private, and that the space was adequate for your group with the convenience of four bathrooms. We´re glad you found the kitchen modern and well-equipped. It´s our pleasure to accommodate early check-ins whenever possible. We´re delighted that Experiences4u, provided by Genteel Homes, enhanced your stay by offering helpful assistance with restaurant recommendations and reservations. We hope to welcome you back again soon.
Response from the Quality Department
Dear Becky,
We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. . Looking forward to welcoming you again in the future.
Response from the Quality Department
Dear Tara,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Response from the Quality Department
Dear Philippe,
Thank you for your positive feedback on your recent stay in our flat. We´re glad you enjoyed the central location, cleanliness, and comfort. We´re pleased to hear you found the kitchen amenities convenient. Our goal is to provide a comfortable home-like environment for our guests. Your mention of nearby attractions is appreciated. We strive to offer a convenient and enjoyable experience for our guests. Thank you for choosing our flat. We look forward to welcoming you back in the future.
Quality Department
Response from the Quality Department
Dear Clare,
Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.
Response from the Quality Department
Estimada Lisa:
Agradecemos sinceramente que haya compartido sus preocupaciones con nosotros. Nos disculpamos sinceramente por los inconvenientes que experimentó durante su estancia.
Tras recibir la información sobre los problemas que encontró, realizamos una revisión exhaustiva del incidente de manera inmediata. Nos complace saber que el problema con la electricidad se resolvió rápidamente, ya que se determinó que se trataba de una sobrecarga temporal. Respecto a la funcionalidad de los inversores de aire acondicionado y los problemas con las duchas, lamentamos cualquier incomodidad que haya experimentado. Hemos tomado nota de su comentario para realizar las mejoras pertinentes. Por otro lado, de acuerdo con nuestro protocolo establecido, la compensación proporcionada se ha ajustado para reflejar la situación adecuadamente. Entendemos el impacto que esto tuvo en su estancia y lamentamos sinceramente cualquier inconveniente causado.
Agradecemos su comprensión y paciencia en este asunto. Esperamos nos den otra oportunidad para ofrecerles una estancia más placentera.