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Almansa
Apartment

Seville · El Arenal

9.6 (47 valuations)


1-8
People

4
Bedrooms

4
Bathrooms

293 m2
Surface

About accommodation

pacious apartment with four bedrooms and four bathrooms, three of them en suite, located on the well-known Almansa street in the Arenal neighborhood.

The apartment features a spacious living room with spectacular decor, including a chandelier, a comfortable sofa, side tables, two armchairs, and a Smart TV. Natural light enters through a large window and includes a small loft that serves as a work area with a desk and chair.

The kitchen, adjacent to the living room, is fully equipped with all the necessary utensils for its use. The four bedrooms are as follows: the first has a double bed, en suite bathroom, and a wardrobe. The second has a double bed, en suite bathroom, and a small loft as a resting area. The third offers two single beds, a loft-style rest area, and a shower integrated into the room. The fourth bedroom, with two single beds and a large wardrobe, also enjoys plenty of natural light.

The apartment is located in an excellent area of Seville, the Arenal neighborhood, where there are numerous shops and bars. It is also within walking distance of the city’s main monuments, making it ideal for exploring and enjoying local life. With a central location and all the necessary amenities, this apartment is an excellent option for those looking for a comfortable and convenient stay in Seville.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor Ground floor
Elevator Not available
Fiber internet Free
Television Smart TV
Coffee Maker Capsules
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information


> VUT/SE/11093


>
The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website.
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Apartment’s Rating

9.6 (47 Valuations)

Location
9.8
Quality
9.6
Cleaning
10
Staff
10
Facilities
9.6
Recommendable
9.9

We are interested in your opinion


Our Guests’ Opinions

Renata Pinheiro10
MAR 2025
O apartamento era bem espaçoso, bem distribuído e decorado. A localização é muito boa, fizemos muita coisa a pé. Tem restaurantes, mercados e pontos turísticos perto. Pablo é atencioso e responde muito rápido. Gostamos muito!

Emilie Autret10
FEB 2025
Nous avons passé 3 nuits dans cet appartement incroyable. Nous étions 2 familles, les 4 chambres avec 4 salles de bain étaient parfaites pour que chacun ait son espace. La cuisine était bien équipée pour prendre quelques repas tous ensemble. Les photos nous avaient séduits pour la réservation et vraiment l´aménagement a été bien pensé et très bien décoré. Chaque jour, nous avons pu partir explorer la ville à pied avec nos enfants, le centre historique est tout proche. L´arrivée autonome était bien pratique. L´équipe a été disponible et tellement réactive ! On recommande vivement. Merci pour tout
Response from the Quality Department

Dear Emelie,

Thank you for your wonderful review. We are delighted to hear that you had such a pleasant stay and that the apartment met your expectations in terms of space, comfort, and decoration. It is great to know that the well-equipped kitchen allowed you to enjoy meals together and that the location made it easy for you to explore the city with your children. We also appreciate your kind words about our team’s availability and responsiveness. Your recommendation means a lot to us, and we would be happy to welcome you again in the future.

Roman Carteau10
FEB 2025
Familia de 7 personas y nos hospedamos perfectamente Altamente recomendable, excelente ubicación y coincidencia con la descripción.

Harriet Smith10
JAN 2025
Wonderful apartment, with everything you need! Within easy walking distance for sightseeing, the river and lots of local restaurants. The market just around the corner sells local produce and has great cafes and there is also a supermarket within a 5 min walk. The hop on, hop off bus is about a ten min walk. Highly recommended. Thanks to the team for helping to make our visit to Seville so enjoyable.
Response from the Quality Department

Dear Harriet,

Thank you for your kind words. We are delighted to hear that you enjoyed the apartment’s location, amenities, and the nearby attractions. It is wonderful to know that our team contributed to making your visit to Seville enjoyable. We truly appreciate your recommendation and would be happy to welcome you again in the future.

Rosa Moraleda Vila10
JAN 2025
Hemos disfrutado estos días de Sevilla, alojadas en este bonito piso ubicado en una zona totalmente céntrica, la decoración Preciosa, nos hemos sentido como en casa.
Response from the Quality Department

Estimada Rosa:

Muchas gracias por su amable comentario. Nos alegra saber que han disfrutado de su estancia en Sevilla y que el apartamento, su ubicación céntrica y su decoración han contribuido a que se sintieran como en casa. Será un placer recibirlas nuevamente en el futuro.

David Dawson10
JAN 2025
Perfect place to explore Seville. A lovely apartment in a very central location
Response from the Quality Department

Dear David,

Thank you for your kind words. We are so glad to hear that you found the apartment to be the perfect place for exploring Seville and that you enjoyed its central location. We would be happy to welcome you again on your next visit

David Dawson10
JAN 2025
Perfect place to explore Seville. A lovely apartment in a very central location

Natalia Pérez De Argila10
JAN 2025
Apartamento increíble con muy buena ubicación. Recomendable al 100%.

Natalia Pérez De Argila10
JAN 2025
Apartamento increíble con muy buena ubicación. Recomendable al 100%.
Response from the Quality Department

Estimada Natalia,

Muchas gracias por su amable comentario. Nos alegra saber que disfrutó del apartamento y de su excelente ubicación. Apreciamos su recomendación y esperamos volver a recibirla en el futuro.

Inge Graafsma10
NOV 2024
Het is een fantastisch huis op een goede locatie. Alle bezienswaardigheden zijn op loopafstand en de supermarkt zit om de hoek. Naast het huis zit een bodega en tegenover het huis zit een restaurant. Tot een uur of 23:00 was het gezellig druk daar, maar we hebben er geen last van gehad. We hebben genoten van Sevilla en zouden graag nog eens terugkomen.
Response from the Quality Department

Dear Inge,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Alejandra Resendez10
NOV 2024
Me encantó la casa de Pablo! Estuvimos muy bien ubicados , la casa con sus 4 recámaras y sus 4 baños . Muy limpia .. definitivamente si vuelvo a Sevilla la volvería a rentar .
Response from the Quality Department

Estimada Alejandra:

Gracias por sus amables palabras sobre su estancia. Hospedarle ha sido un placer, y esperamos tener el privilegio de darle la bienvenida de nuevo.

Carlos Agundez10
NOV 2024
Amazing loft. Very beautiful. Better than the pictures. My family and I all loved the place. Nothing negative about this place. Would definitely recommend.
Response from the Quality Department

Dear Carlos,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Margot Nioré10
NOV 2024
Nous avons passé un merveilleux séjour dans ce logement incroyable. Tout était propre, rangé. Nous avons eu des petits produits rituals (gel douche, shampooing) dans chaque salle de bain. Les points positifs : des grandes chambres avec une bonne literie et avec du rangement et une salle de bain et wc privés. Une belle cuisine et un grand salon. La décoration est très sympa. La localisation est parfaite en plein centre-ville, tout est accessible à pied. Le propriétaire est très arrangeant pour l’arrivée et de bons conseils pour les activités et restaurants. Le petit point négatif : il serait nécessaire de faire changer les fenêtres de la chambre qui donne sur la rue car ce n’est pas du tout isolé du bruit extérieur.
Response from the Quality Department

Dear Margot,
Thank you for your kind review. We are glad to hear that you enjoyed your stay in the apartment and that everything met your expectations. We apologize for the noise from the street. Although the apartment is soundproofed, due to its prime location in the city center, the streets can be busier on weekends and holidays, which may cause some external noise. We hope to have the opportunity to welcome you again. Thank you for your understanding!

Sadie Rose Javes-Johnson10
NOV 2024
what an incredible apartment!!! the photos don’t do it justice! had the best time in seville and at the apartment. the location was spot on, easy walking distance to everything. would recommend 100% book book book
Response from the Quality Department

Dear Sadie,

we sincerely value your kind feedback about your stay. It was an honor to host you, and we eagerly await your return in the future.

Giada Cesarano10
OCT 2024
Bell’appartamento in un’ottima zona di Siviglia. È possibile spostarsi a piedi per visitare la maggior parte dei luoghi di interesse della città. Nei pressi della casa vi segnalo la presenza di diversi ristoranti ottimi. L’appartamento è molto fedele alle foto dell’annuncio. Pablo molto disponibile. Consiglio a tutti di alloggiare qui.
Response from the Quality Department

Dear Giada,

Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the apartment and its excellent location, with easy access to the city´s main attractions. It’s great to know that you appreciated the nearby restaurants and the accuracy of the photos in the listing.

We are also pleased to hear that Pablo was helpful during your stay. Your recommendation means a lot to us, and we would be happy to welcome you again in the future.

Sandra De La Reina10
OCT 2024
Ha sido un placer pasar estos días en el apartamento de Pablo! Muy amplia, cómoda, muy bonita y muy bien ubicada! Tenía controlados todos los detalles, plancha, secador, toallas, jabones e incluso café, aceite y sal. ¡Sin duda repetiría!
Response from the Quality Department

Estimada Sandra:

Gracias por la considerada retroalimentación sobre su reciente estancia. Es increíblemente gratificante escuchar palabras tan amables, que hacen que nuestros esfuerzos valgan la pena. Su satisfacción es nuestro mayor objetivo, y esperamos tener el privilegio de alojarle de nuevo en nuestro apartamento.

Freya 雷10
OCT 2024
是非常好的入住体验,房东甚至还准备了一包西班牙火腿和小饼干作为欢迎礼物给我们,让人感觉很温暖:) 地理位置很好,到塞维利亚王宫,教堂都步行可以抵达,一路上会路过非常多有意思的小店,旅行体验非常棒 所有的房间都跟照片上看起来一样漂亮,客厅休息空间也非常舒适,如果还有机会再回到塞维利亚的话,我们还会毫不犹豫的选择这栋房子~!
Response from the Quality Department

Dear Freya,

Thank you for your wonderful feedback. We are delighted to hear that you had such a positive experience during your stay and that the welcome gift of Spanish ham and biscuits added a special touch to your arrival.

It’s great to know that you enjoyed the prime location, with easy access to the Royal Palace and churches, as well as the charming shops along the way. We are also pleased to hear that the apartment met your expectations and that the living space was comfortable for you.

We truly appreciate your kind words, and we would be thrilled to welcome you back should you return to Seville in the future. Thank you once again for your feedback.

芮雯 叶10
SEP 2024
很宽敞明亮
Response from the Quality Department

Dear 芮雯 叶.

We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.

Sarra Sen10
SEP 2024
Très bel appartement ,décor industriel fait avec goût ,assez grand pour 4 couples avec chacun sa propre salle de bain et wc (ce qui est rare) L’hôte fut très réactif et très sympathique Merci encore à toute l’équipe
Response from the Quality Department

Dear Sarra,

Thank you for your kind review. We are delighted to hear that you enjoyed the apartment and appreciated its tasteful industrial decor. It’s great to know that the spacious layout with individual bathrooms for each couple contributed to a comfortable stay. We are also pleased that you found our team responsive and friendly. Thank you again, and we look forward to welcoming you back in the future.

Erika Alvarez10
SEP 2024
El espacio es hermoso! Tal como se ve en las fotos. Súper bien ubicado, en la zona a centro, a pasos de la catedral, la Giralda y todo lo que quieres ver en Sevilla. tomaron en cuenta que íbamos con una bebé pequeña y pusieron una cuna. Hay un poco de ruido de la calle que se escucha en algunas de las habitaciones, pero nada grave. En general es perfecto! Seguro regresamos! Los anfitriones fueron atentos y enviaron toda la información en tiempo y forma.
Response from the Quality Department

Estimada Erika:

Agradecemos sinceramente su comentario sobre su estancia en nuestro establecimiento. Nos complace saber que encontró el espacio hermoso y que estuvo de acuerdo con lo que se muestra en las fotos. Es gratificante escuchar que la ubicación fue conveniente para explorar la catedral, la Giralda y otros puntos de interés en Sevilla.

Nos alegra también que hayamos podido proporcionar una cuna para su bebé, y agradecemos su comprensión respecto al ruido ocasional de la calle. Valoramos su opinión y tomaremos en cuenta su observación para seguir mejorando la experiencia de nuestros huéspedes.

Es un placer saber que nuestros anfitriones fueron atentos y que la información proporcionada fue útil. Esperamos tener la oportunidad de recibirle nuevamente en el futuro.

Mirna Karame10
SEP 2024
El apartamento era precioso. Excelente decoración y muebles. Muy limpio. A poca distancia a pie. Y Pablo fue un anfitrión genial y receptivo. Guau, gracias.
Response from the Quality Department

Dear Mirna,

Thank you for your wonderful feedback. We are delighted to hear that you found the apartment beautiful, with excellent decoration and furniture, and that it was very clean. It’s great to know that the location was convenient and that Pablo’s hosting was to your satisfaction. We truly appreciate your kind words.

Indika Weerasuriya10
AUG 2024
Great place and a very accomodating host. Was flexible and understanding with our needs. Hope to visit again one day. Thank you
Response from the Quality Department

Dear Indika,

Thank you for your kind words. We are delighted to hear that you found the place great and appreciated the flexibility and understanding of our host. We look forward to the opportunity to welcome you back in the future. Thank you once again for your feedback.

Lau Cheuk Yi Hei10
AUG 2024
Great host very helpful The apartment is excellent condition with very fashionable design, will book again
Response from the Quality Department

Dear Lau,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Tori Marra10
AUG 2024
This space is perfect for traveling in a group or with couples with all of the bedrooms and bathrooms available. It was very quiet and modern, although you may encounter a few bugs (which is to be expected in such an old city and hot climate). The code access made it easy for our group (of friends) to come and go at our leisure and not always need to be coordinating our plans together. We were able to access all the main sites by walking and easily took a taxi from the train station. There was a grocery store within a few minutes walk as well. Super convenient. We really enjoyed Sevilla and our stay here!
Response from the Quality Department

Dear Tori,

Thank you very much for your detailed review. We are glad to hear that the space was perfect for your group and that the tranquility, modernity and location of the flat contributed to a comfortable and pleasant stay.

We regret the presence of some occasional insects during your stay. As you mention, the warm weather and possible food debris can influence their appearance, and although we carry out regular fumigation controls, sometimes these external factors can be out of our control. We appreciate your understanding and will pass this information on to our team to improve our processes.

We are glad you enjoyed both the flat and Seville. We look forward to welcoming you again in the future.

Dirk Stegemann10
AUG 2024
Alles war, wie beschrieben. Eine phantastische Unterkunft. 4 Schlafzimmer mit 4 Bädern. Küche hat alles, was man braucht. Innenstadt, alles fussläufig erreichbar. Mit dem EA Bus zum und vom Flughafen in ca 40 min. Hoffentlich nächstes Jahr wieder
Response from the Quality Department

Dear Dirk,

Thank you for your wonderful review. We’re thrilled to hear that the accommodation met your expectations and that you enjoyed the spacious layout with four bedrooms and four bathrooms. It’s great to know that the kitchen was well-equipped and that the location was convenient for exploring the city. We look forward to the possibility of welcoming you back next year.

Anabela SimÕEs Carvalho10
JUL 2024
Foi uma experiência bastante boa. A casa é ótima e bem localizada. Recomendaria aos meus amigos.
Response from the Quality Department

Dear Anabela,

Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the house and found the location to be excellent. We greatly appreciate your recommendation and look forward to welcoming you and your friends in the future.

Arslan Munir10
JUL 2024
Pablo is an excellent host and this place is a great choice for our family. Wood love to come back.
Response from the Quality Department

Dear Arslan,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Richard Reader10
JUL 2024
Brilliant weekend at Pablos apt. Lovely place. Spotless and walkable to all the best places!
Response from the Quality Department

Dear Richard,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Jadah Westdorp10
JUL 2024
Pablo was friendly and attentive. Checkin was a breeze and the space was warm amd beautiful.
Response from the Quality Department

Dear Jadah,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Diana Vesga10
JUN 2024
Que hermoso lugar , super agradable y conveniente! Regresaremos sin duda!
Response from the Quality Department

Estimada Diana:

Valoramos inmensamente sus comentarios positivos y nos complace saber que su estancia fue agradable. Gracias por confiar en nuestros servicios. Estaremos encantados de volver a recibirles en el futuro.

Laia Martí Rabadán10
JUN 2024
Un alojamiento perfecto para un grupo grande. Eramos 4 parejas y todas tuvimos una habitación y un baño propio. La zona común era muy grande, espaciosa y cómoda. El único pero ha sido que uno de los baños olía a humedad y que han aparecido un par de cucarachas en el salón/cocina por la noche. Hemos estado superbien, lo recomiendo mucho!
Response from the Quality Department

Estimada Laia:

Muchas gracias por su comentario y por haberse tomado el tiempo de compartir su experiencia. Nos alegra saber que el alojamiento fue perfecto para su grupo grande y que todas las parejas pudieron disfrutar de su propia habitación y baño. Nos complace saber que encontraron la zona común espaciosa, cómoda y adecuada para su estancia.

Sin embargo, lamentamos las molestias causadas por la presencia de insectos. Nos gustaría subrayar que nuestra empresa lleva a cabo un control regular de plagas para evitar la presencia de los mismos, sin embargo, factores externos como las condiciones meteorológicas, en particular el calor excesivo, pueden provocar ocasionalmente la aparición puntual de ellos. Le pedimos disculpas una vez más y le aseguramos que hemos tomado nota de sus comentarios para revisar esta situación y asegurarnos de que no se repita en el futuro.

También tomamos en cuenta su observación sobre el olor a humedad en uno de los baños. Nos comprometemos a revisar esta situación de inmediato para mejorar la experiencia de nuestros futuros huéspedes.

Agradecemos su recomendación, le pedimos disculpas nuevamente por cualquier inconveniente experimentado, y esperamos tener el placer de recibirle nuevamente en el futuro.

Jennyfer Missamou10
JUN 2024
Amazing apartment, great stay and great host. Everything was as listed, really modern and new apartment. We had some problems with the AC at one point, and Pablo was super quick to respond and attend to it, very professional. 10/10 would recommend.
Response from the Quality Department

Dear Jennyfer,

Thank you for your wonderful review. We´re delighted to hear that you had an amazing stay and found the apartment to be modern and as listed. We apologize for the inconvenience with the AC, but we´re glad Pablo was able to promptly resolve the issue for you. Your recommendation means a lot to us. It was a pleasure hosting you, and we would love to welcome you back in the future.

Elise Hunt10
JUN 2024
beautiful apartment. spacious clean high ceilings, many bathrooms. full kitchen with everything we needed. nearby many good restaurants. thank you !
Response from the Quality Department

Dear Elise,

Thank you for your lovely review. I´m so glad to hear that you enjoyed the spaciousness, cleanliness, and high ceilings of the apartment, as well as the well-equipped kitchen and convenient location near great restaurants. It was a pleasure hosting you, and I hope to welcome you back in the future.

Christopher Jerrell10
JUN 2024
Our family absolutely enjoyed our stay at this home. The inside was amazing. The rooms were huge. Very close to everything. Had everything we needed. I would love to come back to this location.
Response from the Quality Department

Dear Christopher,

Thank you so much for your wonderful feedback. We´re thrilled that your family enjoyed your stay at our home and found the inside amazing with spacious rooms. It´s great to hear that the location was convenient and had everything you needed for a comfortable stay. We would be delighted to welcome you back to our location in the future.

Cary Orbe6
JUN 2024
I wanted to love this place and everything initially was fantastic. Once we turned on air conditioning in two rooms there was puddles of water everywhere. We had to shut them down. I believe it was a known problem as one unit had a towel under it when we arrived. One bathroom shower leaked into a bedroom and finally there was a sewer smell that emanated from the last bedroom. We communicated with the host the issues and hopefully they can be addressed.
Response from the Quality Department

Dear Cary,

Thank you for your detailed feedback. We´re pleased to hear that you initially found the place fantastic. However, we deeply regret the inconveniences you encountered during your stay.

Upon receiving your notification about the air conditioning issue, we offered to send our technician for a review. We understood and respected your decision to decline the repair during your vacation. We sincerely apologize for any inconvenience this caused. Please rest assured that the problem was promptly addressed and resolved after your departure, and all systems are now functioning correctly.

We appreciate your communication regarding the bathroom shower leak and the odor in the last bedroom. We have taken note of your comment and will take the necessary actions to address these issues and prevent future occurrences.

Thank you for bringing these matters to our attention. We hope to have the opportunity to host you again under better circumstances.

Tam L10
MAY 2024
Thanks Pablo for a gorgeous place to stay! The fact that each room had an on-suite bathroom was a real luxury! It was very hot during our stay so the air-con was of great benefit. The people on the street were a bit noisy during the night in the main bedroom, but the other rooms were very quiet. Alex from Experiences for you was very helpful in getting us a few bookings - thanks for the recommendation :) You have a beautiful home, thank you so much!
Response from the Quality Department

Dear Tam,

Thank you so much for your kind review and for choosing to stay at our apartment. We´re delighted to hear that you enjoyed the luxury of having en-suite bathrooms in each room and that the air conditioning was a great relief during the hot weather.

We apologize for any inconvenience caused by noise from the street, especially in the main bedroom. We understand that noise levels can vary, particularly during certain times of the year or local festivities. We are committed to enhancing our soundproofing system to ensure a quieter experience for our guests.

We´re also glad to hear that Alex from Experiences for you was able to assist you with bookings. We truly appreciate your kind words about our home.

Thank you once again for your feedback and for staying with us. We hope to have the pleasure of welcoming you back in the future.

Hector Pardillos Torres10
MAY 2024
Magnífico apartamento amplio, muy bien ubicado y con todos los servicios necesarios. La comunicación con el anfitrión fue muy fluida
Response from the Quality Department

Estimado Hector:

Valoramos inmensamente sus comentarios positivos acerca de su experiencia en nuestro apartamento. Nos complace saber que su estancia fue agradable y satisfactoria. Gracias por confiar en nuestros servicios; su satisfacción es nuestra máxima prioridad.

Paulina Alvarez10
APR 2024
Amazing place! Top airbnb!!!!
Response from the Quality Department

Dear Paulina,

Thank you for your gracious review of your recent stay at our apartment. We are pleased that you had a wonderful experience, and we look forward to the opportunity to serve you again.

Alexandre Mexia10
APR 2024
Correu tudo muito bem Localização TOP e Acomodações TOP
Response from the Quality Department

Dear Alexandre,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Paqui Cobacho Carrasco8
APR 2024
De las mejores casas en calidad-precio. Solamente dos indicaciones con afán de mejorar: el interior diseñado con gran estilo necesita sellar bien algún tabique nuevo en su encuentro con los muros antiguos, de lo contrario escucharás al vecino de al lado con todo detalle; por la ubicación entre tabernas, necesitaría también la mejora de insonorización de ventanas para poder descansar de los vecinos exteriores.
Response from the Quality Department

Estimada Paqui: muchas gracias por su valioso comentario. Estamos encantados de saber que encontró nuestra propiedad como una de las mejores en términos de calidad y precio. Apreciamos sus sugerencias de mejora, y sin duda las tendremos en cuenta para mejorar la experiencia general de nuestros huéspedes. Garantizar una estancia tranquila y cómoda es nuestra prioridad. Su opinión es fundamental para ayudarnos a ofrecer una mejor experiencia a nuestros huéspedes, y le agradecemos su aportación. Esperamos tener la oportunidad de darle la bienvenida de nuevo en el futuro y ofrecerle una estancia aún más agradable.

Ignacio Ros8
MAR 2024
Apartamento muy amplio y cómodo. Todo muy nuevo, aunque hay alguna cosa que necesita mantenimiento (una puerta descolgada). La zona es agradable, si bien por las noches puede ser un poco ruidosa al haber un bar en el mismo edificio y otro justo en frente. Una noche apareció la portería llena hasta el techo de las sillas de uno de los restaurantes. El check out es a las 11 y no se pueden dejar las maletas (tampoco donde estaban las sillas). Afortunadamente hay una consigna bastante cerca del apartamento. Volvería otra vez
Response from the Quality Department

Estimado Ignacio:

Agradecemos sinceramente sus comentarios sobre su reciente estancia en nuestro apartamento. Nos complace saber que encontró el espacio amplio y cómodo, y que todo estaba en condiciones nuevas. Lamentamos mucho escuchar sobre el inconveniente con la puerta descolgada y tomaremos medidas inmediatas para abordar este problema de mantenimiento. Si nos hubieran informado de estos desperfectos durante su estancia, habríamos tomado medidas correctivas de inmediato para garantizar su comodidad.

Entendemos sus preocupaciones sobre el ruido y la portería. Respecto al ruido nos gustaría destacar que este depende de factores externos como festividades que se celebren en la zona, lo que puede provocar que sea un poco más pronunciado según la época del año. Aun así, tomaremos nota su comentario y haremos todo lo posible para abordar cualquier situación que pueda afectar la comodidad de nuestros huéspedes.

Lamentamos también cualquier inconveniente relacionado con el check-out y la falta de espacio para dejar las maletas. Debido a que no poseemos recepción física, lamentablemente no podemos ofrecer servicio de equipaje. Apreciamos su comprensión al respecto y estamos contentos de que haya encontrado una solución conveniente con la consigna cercana que se encuentra disponible.

Nos alegra saber que, a pesar de estos contratiempos, considera volver a hospedarse con nosotros. Será un placer recibirle nuevamente en el futuro para brindarle una experiencia aún mejor.

Al Bane10
MAR 2024
Pablo’s place is conveniently located to the city center. Lots of restaurants that is within walking distance, and places that you can easily navigate to. The surrounding area is very quiet and private. Inside the space is adequate to accommodate 8 people conveniently and having 4 bathrooms makes it easy to get ready for the day. The kitchen is modern and complete with utensils and pots/pans. They are nice enough to let us check in early. I need to mention Experiences4u, a complimentary service run by Genteel Homes which was very helpful when looking for restaurants and reservations.
Response from the Quality Department

Dear Al,

Thank you for your wonderful review. We´re thrilled to hear that you enjoyed your stay at Pablo´s place and found its location convenient to the city center. It´s fantastic to know that you appreciated the nearby restaurants and ease of navigation. We´re pleased that you found the surrounding area quiet and private, and that the space was adequate for your group with the convenience of four bathrooms. We´re glad you found the kitchen modern and well-equipped. It´s our pleasure to accommodate early check-ins whenever possible. We´re delighted that Experiences4u, provided by Genteel Homes, enhanced your stay by offering helpful assistance with restaurant recommendations and reservations. We hope to welcome you back again soon.

Becky Hall10
MAR 2024
Thanks for a wonderful stay. The apartment was absolutely fabulous! We are already planning a trip back later in the year.
Response from the Quality Department

Dear Becky,

We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. . Looking forward to welcoming you again in the future.

Tara Hanson10
FEB 2024
An amazing apartment, modern and clean with all the facilities you would expect and need, great location, easy to walk to all the sights, would highly recommend
Response from the Quality Department

Dear Tara,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Philippe9.5
FEB 2024
Great flat in a central location close to the cathedral and the other areas of interest in Seville. We found the flat with 4 separate double bedrooms clean and comfortable. There is a kitchen area with oven, fridge and microwave if you fancy eating in rather than eat out although there are plenty of good restaurants nearby such as the El Cevichano.
Response from the Quality Department

Dear Philippe,

Thank you for your positive feedback on your recent stay in our flat. We´re glad you enjoyed the central location, cleanliness, and comfort. We´re pleased to hear you found the kitchen amenities convenient. Our goal is to provide a comfortable home-like environment for our guests. Your mention of nearby attractions is appreciated. We strive to offer a convenient and enjoyable experience for our guests. Thank you for choosing our flat. We look forward to welcoming you back in the future.

Quality Department

Clare Harrington10
FEB 2024
Beautiful property!
Response from the Quality Department

Dear Clare,

Thank you for your lovely review. It was an honor to have you as our guest, and we´re thrilled to know we could contribute to a memorable stay. We eagerly await your return visit.

Lisa Pingitore2
JAN 2024
Buenas tardes,cómo ya he comunicado,desde nuestra llegada ha saltado la palanca cada 10 minutos y no pudimos ni comer en casa,ni cargar móvil,ni casi ducharnos.A parte de la luz,solo en dos habitaciones funcionaba el inverter de aire caliente y pasamos mucho frío.A pesar que la casa es muy bonita,no pudimos disfrutarla para nada y tuvimos que quedarnos fuera todo el día y levantarnos por la noche para comprobar si habia corriente para cargar móviles y siempre reponerla. Ademas dos duchas estaban tupida o no sellada con silicona y salía mucha agua.He comunicado esto al host antes de escribir por Air bnb y nos han contestado solo por la noche sin encontrar soluciones y para todo esto (sobretodo por haber comido fuera siempre en 7 personas ) pedimos un reembolso de 200 euros
Response from the Quality Department

Estimada Lisa:

Agradecemos sinceramente que haya compartido sus preocupaciones con nosotros. Nos disculpamos sinceramente por los inconvenientes que experimentó durante su estancia.

Tras recibir la información sobre los problemas que encontró, realizamos una revisión exhaustiva del incidente de manera inmediata. Nos complace saber que el problema con la electricidad se resolvió rápidamente, ya que se determinó que se trataba de una sobrecarga temporal. Respecto a la funcionalidad de los inversores de aire acondicionado y los problemas con las duchas, lamentamos cualquier incomodidad que haya experimentado. Hemos tomado nota de su comentario para realizar las mejoras pertinentes. Por otro lado, de acuerdo con nuestro protocolo establecido, la compensación proporcionada se ha ajustado para reflejar la situación adecuadamente. Entendemos el impacto que esto tuvo en su estancia y lamentamos sinceramente cualquier inconveniente causado.

Agradecemos su comprensión y paciencia en este asunto. Esperamos nos den otra oportunidad para ofrecerles una estancia más placentera.

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