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Appartement
Penthouse Plaza Nueva

Grenade · Centro

9,6 (178 évaluations)


1-6
Personnes

3
Chambres

2
Salles de bain

180 m2
Surface

À propos du logement

Magnifique penthouse avec terrasse privée et vues de rêve à l’Alhambra situé dans le centre de la ville, à quelques mètres de la cathédrale.

C’est un appartement de haute qualité récemment meublé et équipé dans le moindre détail. Il se compose de 3 chambres doubles, 2 salles de bains complètes, une avec bain à remous, un salon lumineux et extérieur avec terrasse privée et une cuisine séparée et équipée avec tout ce dont vous avez besoin pour votre séjour.

Depuis le salon, vous pouvez accéder à la terrasse privée avec pergola en bois et équipé pour passer un séjour inoubliable et profiter d’une vue imprenable sur la ville.

La Plaza Nueva se trouve à quelques minutes à pied des lieux les plus emblématiques de Grenade tels que la cathédrale, la chapelle des monarques catholiques, la Gran Vía de Colón, l’Albaicín ... un emplacement stratégique imbattable pour connaître la ville à pied.

Climatisation Centralisée
Chauffage Centralisée
Services Savon, gel, shampoing, draps et serviettes
Animaux domestiques Interdit
Lit bebé Disponible
Terrasse Privé
Étage 5e Étage
Ascenseur Disponible
Fibre optique Gratuite
Téléviseur Smart TV
Voir tous les équipements

Services

> Check-in en personne.
> Service clientèle.
> Lit bébé et chaise haute disponibles sur demande.
> Service de blanchisserie sur demande.

Règles de la maison

> Check-in: de 15:00h à 21:00h.
> Check-out: avant le 11:00h.
> Aucune fête ou événement n’est autorisé.
> Il est interdit de fumer dans la propriété ou dans les zones communes.
> Réduire le bruit des 23:00h à 9:00h
> Cet établissement n’accepte pas les animaux domestiques.

Informations complémentaires

> Late Check-in: Les billets après 21h00 ont un coût supplémentaire qui doit être payé à l’arrivée à la personne qui vous recevra.
De 21h00 à 00h00 : 30€. De 00h00 à 02h00 : 50€.


> VUT/GR/01496
Réserver


Code de réduction
APPLIQUER
Réserver

Avez-vous des questions ou des doutes sur le logement ?


Demande d’informations

Voir sur la carte

Évaluation de la propriété

9,6 (178 Évaluations)

Emplacement
10
Qualite
9,5
Nettoyage
9,5
Personnel
9,6
Équipements
9,6
Recommandable
9,8

Votre avis nous intéresse


Avis de nos clients

Emma Gillespie10
JUIL. 2024
We were completely bowled over by the view from this property. Perfect location for us to visit Granada and the hosts couldn’t have been more helpful. Really lovely apartment.
Réponse du service qualité

Dear Emma,

Thank you for your fantastic review. We are thrilled to hear that you were impressed by the view from the property and found the location perfect for visiting Granada. It´s wonderful to know that you enjoyed the apartment and that our hosts were helpful. We appreciate your kind words and look forward to welcoming you back to Genteel Home in the future.

Quality Department.

José Enrique Canto10
JUIN 2024
Excelente todo, buenísima experiencia. Todo ideal, ubicación, tamaño, comodidad, las vistas.. todo. Gracias
Réponse du service qualité

Estimado Eduardo:

Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Departamento de Calidad

Jorge Tacea Del Campo10
JUIN 2024
Excelente ubicacion, podiamos llegar caminando a muchos lugares ademas de que estabamos alado de una plaza donde habia taxis todo el día, la vista hacia la alhambra es espectacular con esa vista se justifica cualquier cosa! recomiendo mucho este departamento!
Réponse du service qualité

Estimado Jorge:

Muchas gracias por su maravillosa reseña. Estamos encantados de saber que disfrutó de la excelente ubicación de nuestro apartamento, y que le permitió caminar a muchos lugares. Nos alegra también que haya disfrutado de las vistas hacia la Alhambra desde nuestro apartamento. Su recomendación significa mucho para nosotros, y esperamos tener el placer de hospedarle de nuevo en el futuro.

Mar Frasquet Carmona10
JUIN 2024
Increibles vista!!! Un alojamiento inmejorable, amplio, luminoso y con todo lo que necesitabamos.
Réponse du service qualité

Estimado Hector,

Gracias por su valiosa reseña y por hacernos saber aspectos en los que aún podemos mejorar para hacer de la estancia de nuestros huéspedes una experiencia inolvidable. Esperamos poder volver a recibirle pronto.

Florencia Saraceno8
MAI 2024
Apartment was ok, the views from the balcony are amazing. But needs to be more clean, specially floors and tables. Were dusty. The balcony was dusty and so the table outside. Seems it was not cleaned in weeks.
Réponse du service qualité

Dear Florencia,

Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the amazing views from the balcony.
However, we are truly sorry to learn about the cleanliness issues you encountered. Maintaining the cleanliness of our apartments is of utmost importance to us, and we regret that we did not meet your expectations in this regard. During the time of your stay, there was indeed a storm, which might have contributed to the dust accumulation on the floors, tables, and balcony.
Please know that we have a dedicated team available 24/7 to address any concerns you may have during your stay. We encourage our guests to contact us immediately so we can resolve any issues promptly.
We appreciate your feedback and will ensure that such issues are addressed more effectively in the future. We hope to have the opportunity to welcome you back and provide you with a flawless experience.

Herveline GLEVER10
MAI 2024
L´appartement est idéalement placé, en plein cœur de Grenade (au pied de l´Albacin) et avec une vue magique de la terrasse. Un bémol sur l´une des chambres, beaucoup plus petite, où le second lit est difficilement accessible. La literie est néanmoins excellente. Une 6eme chaise serait souhaitable sur la terrasse.
Réponse du service qualité

Dear Herveline,

Thank you very much for sharing your experience about your stay in our flat. We are glad to hear that you enjoyed the privileged location in the heart of Granada, as well as the magical view from the terrace.

We regret that one of the rooms did not fully respect your expectations. We try to be as objective as possible in the images and descriptions of the flat we provide so that our guests have a clear idea of what we have to offer. We appreciate your feedback and will take it into account to improve in the future.

Regarding the extra chair on the terrace, we have taken note of your suggestion and our team will look into your feedback.

We sincerely appreciate your comments, as they help us to grow and improve the quality of our services. We hope to have the pleasure to welcome you again in the future.

Quality Department.

Anne Woodcock10
MAI 2024
The view is amazing and the location is great - you can walk to most places and the bus stops are just there at Plaza Nueva. The apartment is comfortable and clean.
Réponse du service qualité

Dear Anne,

Thank you so much for taking the time to leave such a wonderful review about your recent stay at our apartment. We´re thrilled to hear that you enjoyed the comfortable and cozy ambiance, and we hope to have the pleasure of hosting you again soon.

Monica Orrego10
MAI 2024
Fantastic house with insane views of the Alhambra. Centrally located, good restaurants within a few steps and Roberto and his team were responsive, flexible and great communicating with us.
Réponse du service qualité

Dear Monica,

We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.

缘起性空 Han10
MAI 2024
景观无敌 极力推荐
Réponse du service qualité

Dear Han,

We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Nic Marks10
MAI 2024
Brilliant place to explore Granada Everything worked fine
Réponse du service qualité

Dear Nic,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Kim Hammer10
MAI 2024
The apartment was lovely, very comfortable and well appointed. But the stand out feature of this VRBO is the huge veranda with sweeping views of the Alhambra. The photographs do not capture how close you are. We loved having coffee outside in the morning and dinner in the evening. It was a great spot for four old friends to catch up.
Réponse du service qualité

Dear Kim,

Thank you very much for your kind comments. We are pleased to hear that you found the flat charming, comfortable and well equipped. We are especially pleased that you enjoyed the large terrace with the stunning views of the Alhambra, a detail that really sets our accommodation apart.

It gives us great satisfaction to know that the views exceeded your expectations and that you were able to enjoy some special moments.

We sincerely appreciate your comments and look forward to welcoming you again in the future.

Quality Department

Xochitl Chavez10
MAI 2024
El departamento de Roberto está muy bien ubicado. Está a unos pasos del centro de la ciudad y de restaurantes y tiendas. Excelente la limpieza del lugar, muy amplio y cómodo. Su terraza tiene la mejor vista de la ciudad. La comunicación con él y con su personal encargado de n todo momento fue atenta, certera y amigable. Recomiendo ampliamente este alojamiento
Réponse du service qualité

Dear Xochitl,

We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your opinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jean-François Chauvard10
AVR. 2024
La terrasse de plain-pied avec l’appartement a une vue prodigieuse sur l’Alhambra et l’Albaicin. Tout est parfait !
Réponse du service qualité

Dear Jean-François,

We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.

Jessica Lisabeth10
AVR. 2024
The property was exaxtly as describes with breathtaking view of the Alhambra. The location was also ideal, we were able to walk pretty much everywhere we wanted to go.
Réponse du service qualité

Dear Jessica,

Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you enjoyed your stay and that the property lived up to your expectations. The breathtaking view of the Alhambra is indeed one of the highlights of our location, and we´re delighted that you found it to be as stunning as we do. We´re also glad to hear that our location was convenient for exploring the area on foot.

It was a pleasure hosting you, and we hope to welcome you back again in the future for another memorable stay.


Quality Department.

Suzanne Kiefer10
AVR. 2024
Great place to stay! Centrally located!
Réponse du service qualité

Dear Suzanne,

Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.

Nat Natt10
MARS 2024
Just perfect for anyone holiday as the view was magnificent and located just in the middle of traveling area. Highly recommended
Réponse du service qualité

Dear Nat,

We´re delighted that our location met your expectations. Being situated in a prime spot is something we take pride in, as it allows our guests to fully enjoy their surroundings. Your positive feedback means a lot to us, and we hope to have the opportunity to welcome you back for another exceptional stay.

Brenda Gratton8
MARS 2024
Location was amazing! The view of the Alhambra and walking distance to so many cool parts of the city. We had a great time exploring! You can’t get there with a car so be prepared.
Bare bones supplies in the kitchen.
Réponse du service qualité

Dear Brenda,

Thank you for taking the time to leave a review of your stay at our apartment. We are thrilled to hear that you had a great experience and that our team made your stay memorable. We apologize for any inconvenience caused during your stay and appreciate your feedback as it helps us to improve. Thank you again for your review, and we hope to see you again soon.

Quality Department.

Bernard Cumming10
MARS 2024
Great location!
Réponse du service qualité

Dear Bernard,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Caitlin Hinman10
MARS 2024
We loved staying at this apartment. Walking distance to everything, comfortable furniture and a view to die for!
Réponse du service qualité

Dear Caitlin,

We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.

Quality Department.

Dmitriy Andreyev10
MARS 2024
Évaluation sans commentaire.

Amina Dammann10
MARS 2024
The view from on the terrace is amazing, and the appartment could not be in a more central location.
Réponse du service qualité

Dear Amina,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Amina Dammann10
MARS 2024
The view from on the terrace is amazing, and the appartment could not be in a more central location.
Réponse du service qualité

Dear Amina,

we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.

Sungpyo Hong10
MARS 2024
전망은 최고입니다. 누에보 다리가 정면으로 보여서 하루종일 누에보 다리의 전경을 감상할 수 있고, 덕분에 훌륭한 인증샷도 많이 찍었습니다. 다만 숙소가 추워서 12~3월초에는 따뜻한 담요를 추가로 챙시시는게 좋을 것 같습니다.
Réponse du service qualité

Dear Sungpyo,

Thank you for sharing your experience with us. We´re delighted to hear that you enjoyed the breathtaking view of the New Bridge during your stay and that it provided ample opportunities for great photographs.

We appreciate your feedback regarding the temperature of the accommodation. We will certainly take your suggestion.

Martha Platt10
MARS 2024
The most incredible view of the Alhambra from the terrace of a great Airbnb for 6 of us. Though it was chilly for our stay, the heat worked very well and we were always comfortable. We would stay here anytime we’re in Grenada!
Réponse du service qualité

Dear Martha,

Thank you so much for your positive review, highlighting the convenience of our location. We´re truly grateful for your kind words and thrilled to hear that you found our location to be advantageous.

Patricia Laurino Cadenasso10
FÉVR. 2024
Muy buen lugar, la ubicación es maravillosa y el apto está muy limpio. Sin mencionar que la vista es de otro mundo.
Réponse du service qualité

Estimada Patricia:

Agradecemos sinceramente su comentario. Nos complace saber que disfrutó de su estancia en nuestro apartamento y que encontró la ubicación maravillosa. Mantener la limpieza y el orden es una prioridad para nosotros, por lo que nos alegra saber que el apartamento estaba impecable durante su visita. Además, nos alegra que la vista haya superado sus expectativas. Si alguna vez decide regresar, estaremos encantados de recibirle nuevamente. Gracias por elegirnos y por sus amables palabras.

Ethan Treistman10
FÉVR. 2024
Amazing view
Réponse du service qualité

Dear Ethan,

your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Jacob Menden10
FÉVR. 2024
The view alone is worth any price to pay. The patio is tremendous. Maybe the most beautiful view we have had for our travels through Europe. The place was clean and plenty of room for us 2 couples. The other reviews were correct about the minimal hot water but it was fine for us. The location was perfect for all the sites and we walked from our place to tour the Alhambra. Highly recommend this place.
Réponse du service qualité

Dear Jacob,

Thank you for your wonderful review. We´re delighted to hear that you enjoyed the breathtaking view from our patio, which made your stay truly special. We´re glad that the apartment was clean and spacious enough for you. Thank you for your mention about the hot water, we will take action to avoid problems with future guests. It´s fantastic to hear that the location was perfect for exploring all the sites, including the Alhambra. Thank you for your recommendation, and we hope to host you again soon.

William Davis10
FÉVR. 2024
Perfect location and breathtaking terrace.
Réponse du service qualité

Dear William,

Thank you for your kind words. We´re delighted that you enjoyed the perfect location and the breathtaking terrace. Your satisfaction is our priority, and we hope to welcome you back soon for another memorable experience.

Sally Gibbs10
FÉVR. 2024
Fantastic location & views. The apartment was clean and comfortable; it had everything we needed.
Réponse du service qualité

Dear Sally,

Thank you for your wonderful feedback. We´re thrilled to hear that you enjoyed the fantastic location and views from the apartment. It´s great to know that the cleanliness and comfort met your expectations and that you found everything you needed during your stay. If you ever find yourself back in the area, we´d love to host you again. We appreciate your kind words and hope to welcome you back soon.

José Antonio Bodí Pérez8
FÉVR. 2024
unas vistas espectaculares y un piso de lujo.
Réponse du service qualité

Estimado Jose:

agradecemos sinceramente sus amables palabras sobre las vistas espectaculares y el lujo del apartamento. Nos complace enormemente saber que disfrutó de estos aspectos durante su estancia con nosotros. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.

Barbie Roque10
JANV. 2024
great place, amazing views, very clean, super friendly lady who greeted us.
Réponse du service qualité

Dear Barbie:

Thank you for your lovely feedback. We´re delighted that you enjoyed the great views and found the apartment to be clean. It´s wonderful to hear that our friendly lady made your check-in experience pleasant. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

연정 유10
JANV. 2024
위치가 너무 좋아서 테라스에서 알함브라궁전이 보이는게 진짜 최고였어요!! 뷰 하나 만으로도 머물만한 숙소입니다! 히터로 난방하는데 약간 춥고 건조하고 동시에 여러 전기기기를 사용하면 전기가 나가고 뜨거운 물 사용량이 한정되어 있다는건 단점이지만 이런 단점을 다 극복하는 최고의 시설과 위치, 그리고 끝내주는 뷰가 있어 정말 추천합니다! 한국과는 달리 출입문을 여는 방법이 어려워서 잘 배우시길 추천드립니다!
Réponse du service qualité

Dear 연정 유,

Thank you for your review and the kind words regarding our property´s location and the breathtaking view of the Alhambra Palace from our terrace. We´re thrilled that you found our property to be worth staying for the view alone. Your feedback regarding the limited availability of hot water has been duly noted, and we will investigate this issue promptly. Regarding the electrical system´s limitations, please understand that this is a safety measure aimed at preventing electrical overload and ensuring the safety of our guests. This precautionary measure is in place to safeguard against potential hazards when multiple appliances are in use simultaneously. We appreciate your understanding and your willingness to recommend our property despite these inconveniences. About the difficulty with the entrance, we will review our instructions to make them more user-friendly for future guests. Your feedback is invaluable to us, and we´re grateful for your insights. We hope to have the pleasure of welcoming you back in the future.

Maura Roche10
JANV. 2024
I stayed here recently with my husband and some friends. The apartment is absolutely amazing. The view and terrace alone are worth the rental. The living area inside was incredibly comfortable and easily accommodated four people. The kitchen was well equipped, and the bedrooms were spacious and very comfortable. The check-in was very easy, and Fernando, who showed us around, was very friendly and enthusiastic about both the apartment and Granada, which is a beautiful and enchanting city. I highly recommend staying here, and would absolutely come back if I come back to Granada again.
Réponse du service qualité

Dear Maura,

Thank you for taking the time to share your wonderful experience during your recent stay with us. We are delighted to hear that you found the apartment absolutely amazing, and that the view and terrace alone made the rental worthwhile. It´s great to know that the living area was comfortable for your group and that the kitchen was well-equipped. We appreciate your kind words about the spacious and comfortable bedrooms. We will convey your appreciation to Fernando, and we´re pleased to hear that his enthusiasm added to your positive experience. Your high recommendation means a lot to us, and we would be thrilled to welcome you back if you return to Granada in the future.

Quality Department

Laura Lopez8
JANV. 2024
Amazing location, right in the middle of everything, and even better views! My family and I visited Granada in early January and wished the apartment could be made a little warmer, as it has no central heating, only AC/heating units. Besides it being chilly, it was a great stay.
Réponse du service qualité

Dear Laura,

Thank you for your positive feedback and for choosing our apartment for your stay in Granada. We´re thrilled to hear that you enjoyed the amazing location and the breathtaking views. We appreciate your suggestion regarding the warmth of the apartment, and we´ll certainly take it into consideration for future improvements. We´re glad to know that overall you had a great stay. It was a pleasure hosting your family, and we hope to welcome you back in the future.

Frank Rho6
JANV. 2024
Great location, fantastic views, great hosts! Although had very poor electricity, hot water, cold rooms... Truly an extraordinary experience!
Réponse du service qualité

Dear Frank,

Thank you for your positive comments regarding our great location, fantastic views, and hospitality. We sincerely apologize for the inconvenience caused by the issues with electricity, hot water, and room temperatures. Please be assured that we are already working to increase the capacity of accumulated hot water and also enhance the capacity of the electrical network in our apartment to ensure a more comfortable stay for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved experience.

Jonathan Ablitt9
DÉC. 2023
Perfect central location with views of the Alhambra, modern and spacious apartment with TV, wifi, air conditioning, heating, full kitchen, coffee pod machine, washing machine, large terrace, etc. The host who showed me around was very professional and friendly, and was available to contact via WhatsApp for the duration of our stay. The apartment was also spotlessly clean; the cleaners do a very good job.
We had some problems with the electrics: it seemed that the fuse board was quite easily overloaded, resulting in the power turning off when too many things were plugged in (e.g. if the radiators were on in all the rooms, the TV was on, and phones were charging, if you then turned the oven on, the power would go out). It was only a minor inconvenience and we would still stay here again.
Réponse du service qualité

Dear Jonathan,

Thank you for your detailed feedback on your recent stay. We are delighted to hear that you found our apartment to be centrally located, modern, and spacious, with all the amenities you needed for a comfortable stay. We strive to provide a professional and friendly service, and we´re glad to hear that our host met your expectations and was readily available throughout your stay.

Regarding the issue you experienced with the electrics, we sincerely apologize for any inconvenience caused. It´s important to note that our fuse board is designed to prevent overloads and ensure safety for our guests. The power interruption you encountered may have occurred as a precautionary measure to avoid electrical overload, especially when multiple appliances are running simultaneously. We appreciate your understanding and patience in this matter.

Despite this minor inconvenience, we´re pleased to hear that you would still choose to stay with us again. We look forward to welcoming you back for another enjoyable experience.

Quality Department.

Julie Munson10
DÉC. 2023
The best views in all of Granada -- the outdoor patio is really large and is a terrific place to hang out. The entire apartment was spotless. I would definitely stay here again.
Réponse du service qualité

Dear Julie, We sincerely appreciate your kind acknowledgment of our establishment. It brings us immense pleasure to learn that you found our outdoor patio to offer the finest views in all of Granada and that you enjoyed the expansive space as a delightful place to unwind. Your expression of intent to stay with us again is truly valued, and we look forward to the privilege of hosting your future visits.

Quality Department

Joan Chan8
DÉC. 2023
The view of the Alhambra from the apartment is stunning, I will miss it very much! The location is just off Plaza Nueva, very central and walkable. The apartment is spacious and clean. We stayed there in December and it got pretty cold in Granada so pack warm if you’re planning a winter trip!
Réponse du service qualité

Dear Joan,

Thank you for taking the time to share your experience. We´re delighted to hear that you found the view of the Alhambra from the apartment stunning. We´re pleased that you enjoyed the central and walkable location, just off Plaza Nueva.

Your feedback on the spacious and clean apartment is greatly appreciated. As for the tip about packing warm for a winter trip in Granada, we thank you for sharing that valuable information.

Meri Freixas10
DÉC. 2023
Una estada estupenda. Bona ubicació amb tots els serveis a l´abast i el barri més bonic de Granada. Vistes des de la gran terrassa espectaculars. Apartament molt molt complet i net, apte per anar-hi amb nens i inclús et deixen coses pels més petits. Com a punts negatius, la brutícia que vam trobar sota el sofà després que ens rodolés alguna pilota dels nens i que hi podria haver millors indicacions per arribar fins l´apartament amb el cotxe per poder descarregar les maletes.
Réponse du service qualité

Dear Meri,

Thank you for sharing your positive experience with us. We´re delighted to hear that you had a wonderful stay, appreciating the great location, services, and the charming neighborhood of Granada. It´s rewarding to know that the spectacular views from the large terrace and the well-equipped, clean apartment made your visit enjoyable, especially for families. We apologize for any inconvenience with the cleanliness under the sofa and will address it promptly. Your feedback on improving directions for car access is duly noted. We hope to welcome you again.

Stacey B10
NOV. 2023
Had an amazing stay at this beautiful apartment in the heart of Granada. The patio with breathtaking views of the Alhambra make this flat extremely special. The apartment is spacious and comfortable within walking distance of almost everything in the city. Would stay here again in a heartbeat!
Réponse du service qualité

Dear Stacey,

Thank you for your glowing review. We´re thrilled to hear that you had an amazing stay at our apartment in the heart of Granada. The breathtaking views of the Alhambra from the patio indeed make it a special place. We´re delighted that you found the apartment spacious, comfortable, and conveniently located. We appreciate your kind words and hope to have the pleasure of hosting you again on your next visit to Granada.

Jessica LaRoi10
NOV. 2023
We had a wonderful stay at Roberto’s place. It was spacious, clean & felt like home. The views on the rooftop were breathtaking. Would love to come back during warmer months and spend more time outside. It was in a nice central location, walkable to restaurants, sightseeing spots, etc. We really enjoyed our time and hope to come back soon! Thank you ♥️
Réponse du service qualité

Dear Jessica,

Thank you so much for your glowing review. We´re thrilled to hear that you had a wonderful stay at Roberto´s place and that it felt like home. The breathtaking views from the rooftop and the central location certainly add to the charm. We would love to welcome you back during warmer months for more outdoor enjoyment. Your kind words mean a lot to us, and we look forward to the opportunity to host you again soon.

Tammy Pluym10
NOV. 2023
This apartment is even more beautiful than the photos. The balcony and the view of the Alhambra was breathtaking. The beds were comfortable and everything was very clean. The location is perfect as well, near the Plaza Nueva with lots of shops and restaurants. We loved this apartment and Granada
Réponse du service qualité

Dear Tammy,

Thank you so much for your wonderful review. We´re thrilled to hear that the apartment exceeded your expectations and that you found it even more beautiful than the photos. It´s fantastic that you enjoyed the breathtaking view of the Alhambra from the balcony, and we´re delighted that the beds and cleanliness met your satisfaction. We´re also pleased that the location added to your positive experience. We hope to welcome you back to both the apartment and the charming city of Granada soon.

Melissa Takamatsu10
OCT. 2023
From the listing it looked like this apartment had a great view of the Alhambra but it was truly staggering! The patio was amazing. But also the apartment was big and clean and in a great location. We really enjoyed our stay.
Réponse du service qualité

Dear Melissa,

Thank you so much for your wonderful review. We´re delighted to hear that the view of the Alhambra exceeded your expectations and that you found the patio amazing. It´s heartening to know that the apartment´s size, cleanliness, and location contributed to your enjoyable stay. We appreciate your kind words and hope to have the pleasure of hosting you again in the future.

Osmani Loy10
OCT. 2023
Beautiful and clean apartment with espectacular view
Réponse du service qualité

Dear Osmani,

We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Karen Corrigan10
OCT. 2023
The views from the apartment into the Alhambra were absolutely beautiful. We loved it! Esmeralda was so friendly and welcoming upon our arrival. We also loved the close proximity to everything. Highly recommend!
Réponse du service qualité

Dear Karen,

Thank you for your kind review. We´re thrilled to hear that you found the views from the apartment of the Alhambra absolutely beautiful. Esmeralda´s warm and friendly welcome is something we´re proud of, as we want our guests to feel at home from the moment they arrive.

The proximity to everything the area has to offer is a definite advantage. It was a pleasure hosting you, and we hope to welcome you back in the future.

Robert Hogg10
OCT. 2023
This was a great apartment in a wonderful location. The deck is fantastic. We spent most of our stay on the deck. It is on the top floor (with elevator) so the view is open below as well as to the Alhambra. It is less than 100 yards from the main tourist street and square but is quiet. Going up the hill a few feet puts you into the trinket street with interesting shops on the way to the Cathedral and supermarkets. To get to the Alhambra you go to the main street and jog right and go up the hill for 15 minutes. Google maps gave a very circuitous suggestion that had lots of twists and turns. The straight street up the hill was a better choice. Bedrooms and kitchen were good. The only downside was the fume hood for the stove. It is about a foot too low so we were always hitting our heads and faces on it. Almost want to go back to Granada just to stay in this apartment.
Réponse du service qualité

Dear Robert,

Thank you so much for taking the time to leave such a wonderful review. We´re absolutely thrilled to hear that the apartment´s location and the deck were highlights of your stay, offering both comfort and stunning views of the Alhambra.

It´s great to know that you found the proximity to local attractions and the ease of access to the Alhambra to be convenient for your explorations. We would be delighted to welcome you back to Granada and our apartment anytime.

Quality Department.

Abby Garnett10
OCT. 2023
Amazing location, with a big patio and beautiful views of the Alhambra! Definitely recommend.
Réponse du service qualité

Dear Abby,

Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to heart that you enjoyed our amazing location, spacious patio, and the breathtaking views of the Alhambra. Recommendations from satisfied guests like you mean a lot to us, and we truly appreciate your support. We look foward to welcoming you back in the future and providing you with another memorable experience.

Fanny Z10
OCT. 2023
非常好的房子,几乎一百分!但是如果是自驾过来,是suv这样的宽度1.8米以上的大车,按照地图导航是无法到达房子的,我们为此花费了两个小时,其他全都非常非常好!推荐!
Réponse du service qualité

Dear Fanny,

We greatly appreciate your positive review. It´s wonderful to hear that you found the house to be of exceptional quality. We apologize for any inconvenience you faced while navigating with a larger vehicle, being located in the heart of the city sometimes entails difficulty in accessing the different streets since most are pedestrian and narrow. Despite this challenge, we are pleased to know that your overall experience was fantastic. Thank you for your recommendation, and we look forward to welcoming you back in the future to provide an even more enjoyable stay.

Cindy McKinley10
SEPT. 2023
This apartment is lovely. Spacious and clean. And, as every reviewer has said, the view of the Alhambra from the terrace is astounding. Elvira, the local contact, provided us with several good restaurant suggestions. For us, the space was perfect. My husband and I had primary bedroom with en suite bath and our two friends each had their own room. The location is central and there is a good taxi stand on Plaza Nueva. Washing machine a plus. Very nice apartment!
Réponse du service qualité

Dear Cindy,

Thank you for your kind words. We´re thrilled to hear that you found our apartment lovely, spacious, and clean. The view of the Alhambra from the terrace is indeed astounding, and we´re delighted it met your expectations. It´s wonderful that Elvira, was able to provide you with excellent restaurant suggestions to enhance your stay. And also is great to know that location and appliances of our apartment was a plus and made your stay more pleasant.

Thank you for choosing our apartment, and we hope to welcome you back in the future.

Michelle McGrath10
SEPT. 2023
Great location great apartment spacious with fabulous view of the Alhambra. The apartment is on the 5th floor lift available few steps up to lift, good walk down the stairs. Lovely terrace to sit outside both day & night. There was a click click sound in main bathroom that goes off every 30 mins first night annoying but then closed ensuite door & not an issue. Had to ask for ice tray as no ice on arrival advised to go & buy. Ice trays delivered a day later upon request. A fantastic recommendation was Bar Kiki a good walk up hill but a great view fantastic food wine & service one of the best meals in our 3 weeks travelling in Spain. Not so great recommendation the Castañeda extremely touristy poor service our least favourite meal in the 3 weeks. Would stay again very clean & comfortable
Réponse du service qualité

Dear Michelle,

Thank you so much for taking the time to share your detailed feedback about your recent stay at our apartment. We are thrilled to hear that you had a great experience and appreciated our fantastic location, spacious apartment, and the fabulous view of the Alhambra.

We apologize for the click sound issue in the main bathroom; however, we are glad to hear that closing the ensuite door resolved the problem. Your feedback helps us address any potential inconveniences for future guests.

Regarding the ice tray, we appreciate your patience, and we are pleased to hear that we were able to provide one for you upon request.

It´s wonderful to know that you would consider staying with us again, and we hope to have the pleasure of hosting you in the future.

Nathan Rix10
SEPT. 2023
If you are looking place with an amazing view of Alhambra, look no further. Huge balcony with an unbeatable view, you won’t want to leave the apartment. It’s also really big space so great for families or larger groups and has everything you need to cook from home if that’s what you want to do. We really loved our stay here at Roberto’s place and the communication and service we received was 10/10. Thanks so much!
Réponse du service qualité

Dear Nathan,

Thank you immensely for your kind words and enthusiastic review. We´re thrilled to hear that you enjoyed the amazing view of the Alhambra from our spacious balcony. It warms our hearts to know that you found our apartment to be a perfect fit for families and larger groups, equipped with everything needed for a comfortable stay, including the option to cook from home.

We take great pride in providing top-notch communication. We hope to have the pleasure of welcoming you back in the future.

Andy Lorenz10
SEPT. 2023
One of the - if not THE - best places we´ve ever stopped in! The massive balcony and view across and up to the Alhambra Palace is obviously the clincher but the whole accommodation was huge, with plenty of space and well decorated. It is just off a nice square with plenty of activity - bars, restaurants, plus Flamenco bar next door - and the rest of the city was a nice walk away. We loved our time here and sitting enjoying the balcony view will stand out as the main holiday memory for years to come.
Réponse du service qualité

Dear Andy,

Thank you so much for your glowing review. We´re thrilled to hear that your stay in our Airbnb was among the best you´ve experienced. The breathtaking view of the Alhambra Palace from our massive balcony is indeed a highlight, and we´re delighted it made your stay special.

It´s wonderful to know you enjoyed the spacious and well-decorated accommodation, as well as the vibrant neighborhood with its lively square, bars, restaurants, and even a Flamenco bar next door. We take pride in providing a convenient and enjoyable experience.

We´re truly honored that your time here will be a cherished memory, and we look forward to hosting you again in the future.

Marco Guerrero10
SEPT. 2023
This place was amazing! It had the most amazing patio with great views to the Alhambra. The living room and kitchen were brand new and beautiful. Definitely recommended.
Réponse du service qualité

Dear Marco,

Thank you so much for your wonderful review. We´re thrilled to hear that you had an amazing experience at our place and that you enjoyed the patio with its fantastic views of the Alhambra.

It´s great to know that you appreciated the brand new and beautiful living room and kitchen. Your recommendation means a lot to us, and we look forward to hosting you again in the future.

Laurie Miller10
SEPT. 2023
Great location and an absolutely amazing terrace to view the Alhambra.
Réponse du service qualité

Dear Laurie,

Thank you for taking the time to share your thoughts. We´re delighted that you appreciated our property´s excellent location and the breathtaking terrace with its stunning view of the Alhambra.

We hope to have the pleasure of hosting you again in the future. Thank you for choosing us.

Emilie Léger10
AOÛT 2023
Beautiful place! Family of 6, slept very comfortably there, were very well located. Couldn´t ask for more.
Réponse du service qualité

Dear Emilie,

Thank you so much for your wonderful review. We´re thrilled to hear that you and your family of 6 had a comfortable stay and enjoyed the beautiful location. Your satisfaction means a lot to us, and we couldn´t ask for a better endorsement. If you ever decide to visit again, we´d be more than happy to host you once more.

Ulrich Weindl8
AOÛT 2023
Sehr große Stadtwohnung mitten im orientalischen Viertel. Alle Sehenwswürdigkeiten und Einkaufsmöglichkeiten (Supermarkt) in der Nähe. Tolle Dachterrasse mit Überdachung. Leider hatte ein Bad etwas unangenehme Gerüche.
Réponse du service qualité

Dear Ulrich,

Thank you for taking the time to share your thoughts about your recent stay in our spacious city apartment located in the heart of the Oriental Quarter. We´re delighted to hear that you found the apartment conveniently situated, with all the attractions and shopping options, including a supermarket, nearby.

We´re especially pleased that you enjoyed the wonderful rooftop terrace with its covering, which adds to the charm of our property.

However, we are genuinely sorry to hear about the unpleasant odor in one of the bathrooms, this is an isolated situation, but we will investigate and address this issue promptly to ensure a more pleasant experience for our future guests.

Your comfort and satisfaction are important to us, and we hope you will consider staying with us again to offer you a better stay.

Quality Department.

Juliet Shagoury10
AOÛT 2023
Spectacular location. Close to it all, but quiet and private. Super clean. AC kept up with multiple 100+F degree days . We loved every moment of our stay in this beautiful and most hospitable place.
Réponse du service qualité

Dear Juliet, We would like to take a moment to express our sincere appreciation for choosing our apartment for your recent stay. Your choice of accommodation holds great importance to us, and we are delighted that we had the opportunity to serve you. We hope to have the chance to welcome you back and provide you with another outstanding experience. Please let us know if there is anything we can do to make your future visits even more enjoyable.

Quality Department

Todd Benigni10
AOÛT 2023
The view of the Alhambra from the patio and the reading nook was priceless. The location was amazing. It is one block from frenzy of activity, but very quiet.
Réponse du service qualité

Dear Todd, Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.

Quality Department

Maryse Cadasse8
AOÛT 2023
Excellent moment passé dans cette ville , l’appartement est très fonctionnel très spacieux, belle terrasse, belle vue , bien équipé.
Réponse du service qualité

Dear Maryse, Thank you for your kind and detailed review. We are delighted to learn of your positive experience during your stay. Your feedback provides great encouragement for our team. It is our pleasure to serve guests like you, and we await your return in the future.

Quality Department

Tom Leuchtner10
AOÛT 2023
Very nice place, perfect location.
Réponse du service qualité

Dear Tom,

We are grateful for your positive review highlighting our apartment´s central location. It´s heartening to know that you found it to be advantageous during your stay. Thank you for your feedback and we eagerly await your next visit.

Mazen Abuelenain10
AOÛT 2023
An amazing view and a really helpful host who came in a quick rush to help us open the door after check out to retrieve a lost item. They also were clear and concise about the apartment the entire time, and the place is better than the pictures posted!
Réponse du service qualité

Dear Mazen,

Your feedback warms our hearts! We´re genuinely pleased that you had such a positive experience, from the breathtaking view to our host´s assistance. We´re honored by your kind words about our communication and the apartment itself. Thank you for sharing your thoughts, and we´d be absolutely thrilled to welcome you back in the future.

Nathan Laprise10
AOÛT 2023
Location and views are amazing at this place! The AC units had trouble keeping up with the 108 degree temperatures, but overall everything worked out well. We would definitely recommend this place and would stay again.
Réponse du service qualité

Dear Nathan, We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.

Quality Department

Olivier Cotten10
AOÛT 2023
L atout de l appartement est très clairement sa terrasse qui est grande et qui donne directement sur une splendide vue sur le palais. L appartement est très grand / confortable. De très bons souvenirs.
Réponse du service qualité

Dear Olivier,

Your feedback emphasizing the terrace and facilities of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.

Stella Bryskin10
JUIL. 2023
My recent stay in Granada was nothing short of magical, thanks in large part to the penthouse apartment I had the pleasure of staying in. From the moment I stepped in, I was drawn to the large windows and private balcony revealing an enchanting view of the Alhambra. This historic palace complex set against the Sierra Nevada mountains made for a breathtaking backdrop, visible from almost every corner of the apartment The penthouse itself was a blend of comfort and luxury. Spacious rooms adorned with contemporary art and comfortable furnishings created a welcoming environment. The fully-equipped kitchen and expansive terrace made both indoor and outdoor dining a delightful experience. As night fell, the illuminated Alhambra provided a romantic setting that I could enjoy from the plush comfort of the living room or the cozy balcony with a glass of local wine in hand. Being able to gaze at such a significant piece of history right from the apartment was an experience I´ll never forget.
Réponse du service qualité

Dear Stella,

We extend our heartfelt gratitude for your incredibly positive review. Your words truly brighten our day. We´re thrilled to have had the opportunity to host you in our apartment. Your satisfaction is our reward, and we look forward to providing you with more exceptional experiences in the future. If you have more thoughts to share or if you´re considering returning, please know that we´re here to make your stay even better. Thank you for being our valued guest.

Michael Verity8
JUIL. 2023
Excellent position in Granada; easy to walk everywhere. the views from the terrace over to The Alhambra are stunning
Réponse du service qualité

Dear Michael,

Thank you for acknowledging the central location of our apartment in your review. We believe location is key to a memorable stay and are delighted you found it convenient. We appreciate your feedback and look forward to welcoming you back in the future.

Revel Gordon10
JUIL. 2023
Spectacular apartment, location and view. Would 💯 stay again.
Réponse du service qualité

Dear Revel,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Faisal Rahman9
JUIL. 2023
Évaluation sans commentaire.

Ricardo & Gabriela Baltodano10
JUIL. 2023
We enjoyed the view and location. A great place to stay in Granada for sure.
Réponse du service qualité

Dear Ricardo & Gabriela,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Georgia  Wilson10
JUIL. 2023
Great apartment in the heart of Granada, and especially the stunning views of the Alhambra from the terrace. We loved it! (As it is an apartment building there’s nowhere to leave bags after checking out, but there is a convenient luggage locker store 5 minutes walk away.)
Réponse du service qualité

Dear Miranda,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Sinead Farrell10
JUIN 2023
We had a lovely stay in Roberto’s place. It was perfect for a family of 6. Fabulous views, great location, lots of room and parking in San Augustin was perfect. We would definitely recommend it to anyone staying in Granada.
Réponse du service qualité

Dear Sinead,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Tarsy Dondlinger10
JUIN 2023
Probably the best view from balcony in Granada!!!!
Réponse du service qualité

Dear Tarsy,

We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Abby Ross10
JUIN 2023
We came from the US and we loved this apartment. We could easily walk to restaurants and stores and to the Alhambra. The terrace was amazing with a breathtaking view. The space was just as pictured. We were able to do laundry and dry clothes on the deck. Would stay there again and again.
Réponse du service qualité

Dear Abby,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Rob Shmalo10
JUIN 2023
What a gem! The terrace is to die for! The rooms are clean and nice. I loved every second, and the location was awesome! I wanted to see flamenco, and there is a fabulous theater on the first floor of the apt. Granada has a special magic to it, and Roberto’s Apt is the best place to capture it! Stay here and thank me later.
Réponse du service qualité

Dear Rob,

Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.

Ruslania Furtado4
JUIN 2023
buy private car, its old town and you cant drive there and it was not communicated, place is not well maintained and is very outdated, there was mold in kitchen and living room walls and not little, but very visible. I also complained about strong sewage smell coming from master bedroom bathroom. While we stayed there also a water pipe burst in kitchen and good luck we were at home to switch off the water. Host was responsive and took care of the pipe problem, but bathroom was still very stinky. I give the 2 stars for the view and location.
Réponse du service qualité

Dear Ruslania Furtado,

We truly value your feedback and apologize for any discomfort you experienced during your stay.
Firstly, we do apologize about misunderstanding regarding to apartment access, is true that in most of the Andalusian cities, the car access to the centre is restricted. On the other hand, we regret that the cleanliness was not up to standard, and we are sorry for the problems caused in the bathroom and with the plumbing.
We are happy to know that you enjoyed the location and views of our apartment as well as is glad to know our team answering you request fast, because your satisfaction is our highest aim.
We would be delighted if you would give us another opportunity to welcome you back and make your stay as satisfactory as possible.

Gabriela Fabri10
JUIN 2023
Amazing stay and location- the view of the Alhambra and granada was stunning. Beautiful place, very clean- would 100% stay again . Thanks for having us!
Réponse du service qualité

Dear Gabriela Fabri,

Thank you for your kind words and sharing your experience. We´re thrilled to know you had a comfortable stay. It would be our pleasure to welcome you back in the future.

Cheryl Spence10
JUIN 2023
Wonderful place to stay in Granada. We were a family of 3 adults and had plenty of space and all the amenities we needed. Comfortable beds, nice and clean and great water pressure in showers! The apartment was very quiet and the balcony was huge and wonderful views of the Alhambra. We would definitely stay here again. 5 stars ⭐️ ⭐️⭐️⭐️⭐️
Réponse du service qualité

Dear Cheryl. We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable. Jose L.H. Campos. Quality Department Manager.

Gina Lee10
JUIN 2023
Amazing views!! Loved the location!
Réponse du service qualité

Dear Gina. We´re so grateful for your kind words about your recent stay at our apartment. We´re thrilled that you enjoyed the convenient location and the welcoming atmosphere. Thank you for choosing us for your stay, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.

Sergio Barron10
MAI 2023
The apartment itself is wonderful and has everything you need for a stay in Granada. But, the real showstopper is the view from the terrace, just basically perfect.
Réponse du service qualité

Dear Sergio. thank you for your kind feedback about your stay with us. We´re delighted to know that you found the location of our apartment to be convenient, and that you enjoyed the stunning views. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Jose L.H. Campos. Quality Department Manager.

Ryan Webb8
MAI 2023
Roberto´s place could not be in a better location - the view of the a Alhambra and Albaicin was truly spectacular. The kitchen was stocked and there were plenty of towels. The building was quiet outside of some noise in the hallways, and the washer/dishwasher worked. The only things keeping this from a 5 star place were the comfort of the beds/pillows, and overall cleanliness of the apartment. We found a half eaten box of chocolates on the dining room chairs, and there was a rather odd odor (kind of like truffles) emanating from the master bath. That said, they provided a crib and high chair for our 1 year old and we enjoyed 5 peaceful nights sleep in a truly beautiful locale. We would stay here again.
Réponse du service qualité

Dear Ryan. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.

Jeannie Canright10
MAI 2023
Oh my goodness - this place has a million-dollar view of Alhambra from the huge balcony and living room. The rooms were spacious and comfortable. It is in a wonderful neighborhood full of restaurants and shops. It is the place to stay in Granada.
Réponse du service qualité

Dear Jeannie. Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again. Jose L.H. Campos. Quality Department Manager.

Keyur Patel10
MAI 2023
Amazing views and great location! Elvira was our contact and she did an outstanding job communicating with us! Very helpful with recommendations. I suggest booking tickets for the Alhambra well in advance as it was fully booked when we arrived to Granada.
Réponse du service qualité

Dear Keyur. Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon. Jose L.H. Campos. Quality Department Manager.

Lisa Potteiger10
MAI 2023
Great location! Amazing views!
Réponse du service qualité

Dear Lisa. We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us. Jose L.H. Campos. Quality Department Manager.

David Youssef Zaki8
MAI 2023
The location is amazing, just up from Plaza Nueva with the balcony looking right at the Alhambra. The master bedroom is exceptional with two small bedrooms with double beds. The kitchen has the usual amenities. There is a comfortable couch and big TV for evening relaxation.
Réponse du service qualité

Dear David,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Michèle Schwarz Rellstab10
MAI 2023
Very nice location, perfect for visiting Granada with our 4 kids. Amazing view on ALHAMBRA. The apartment is very well furnished and comfortable. Only negative point, it is very ring-hearing. Parking is also easy - 5min away cost EUR 20.- per Day.
Réponse du service qualité

Dear Michèle,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jose L.H. Campos
Quality Department Manager

Alistair Buchan10
AVR. 2023
Excellent service and an apartment ideally situated with a superb terrace overlooking the Alhambra. To be recommended.
Réponse du service qualité

Dear Alistair,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Sam Forsyth8
AVR. 2023
This house was in a perfect location with the best view of the Alhambra you could ask for. A well appointed 3 bedroom apartment, this house has a plenty of space for a family or group of friends and the large balcony is great for entertaining.
Réponse du service qualité

Dear Sam,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Bilal Ezzeddine10
MARS 2023
Fabulous house and excellent hosts. We’ll definitely be back !!!
Réponse du service qualité

Dear Bilal,
We are honoured to receive your positive feedback about your stay at our tourist apartment in Granada. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Gabriel Agostini10
MARS 2023
Highly recommend staying here for your trip to Granada. Roberto´s apartment is really incredible and the photos don´t really do it justice. It´s a penthouse on the fifth floor with a huge balcony and near-brand-new interior. You can´t ask for a better location and you arguably have a better view of the Alhambra than some of the fancier restaurants near the Mirador that pride themselves on the best view in town. That said, we did have communication issues. There were no instructions on how to use the stove or microwave in the kitchen, which were not intuitive to use. The living room TV was also broken and not displaying anything. I reached out about these problems and got not response on the kitchen so I had to use YouTube to learn the appliances. They responded about the TV a few days late but were ultimately very nice and bought and installed a new one. Also worth mentioning there is very limited hot water in the second bathroom (the master bedroom is fine).
Réponse du service qualité

Dear Gabriel,
Thank you for sharing your positive experience at our apartment. We are thrilled to hear that you enjoyed the incredible penthouse with its stunning views.

We apologize for the inconvenience caused by the lack of instructions for the stove and microwave, as well as the issue with the broken TV. We understand that this can be frustrating and we are sorry for any inconvenience caused. We will take your feedback into consideration to ensure that our guests have clear instructions for using all of our amenities.

We are glad to know that our team ultimately responded to the issue with the TV and that a new one was installed.

Thank you for recommending our apartment and for your valuable feedback. We hope to have the opportunity to welcome you back soon for an even better stay.


Jose L.H. Campos
Quality Department Manager

Pablo Lopez10
MARS 2023
Great space in a great location.
Réponse du service qualité

Dear Pablo:
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Theodore Stone10
MARS 2023
Great place with a beautiful view, within easy walking distance to most of the city. Perfect for a group.
Réponse du service qualité

Dear Theodore,
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Ed Cosgrove10
MARS 2023
This is a big, spacious, and comfortable apartment that has everything you need. The showstopper is undeniably the view from the terrace towards the Alcazar end of the Alhambra (and Generalife in the distance). Mesmerising! Generally a great location as well, near a major plaza but still quiet. Loved it!
Réponse du service qualité

Dear Ed,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Arun Mathur10
FÉVR. 2023
location was very central. everything within minutes really.
Réponse du service qualité

Dear Arun,
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Andres Narciso8
FÉVR. 2023
Positive things first- Well furnished, great location, and stunning views of Alhambra. The pictures do not accurately show how close and prominent it is out the balcony. Negatives- Cleanliness can be improved: it was dusty, there was rancid oil in the fryer, and there was trash in the washer. Communication could be better.
Réponse du service qualité

Dear Andrés,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.

Jose L.H. Campos
Quality Department Manager

Jane Watts10
FÉVR. 2023
Beautiful apartment . Marta very pleasant and helpful. Met all our expectations and more.
Réponse du service qualité

Dear Jane,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Matt Schmalzel10
FÉVR. 2023
This is a wonderful apartment in the center of Granada. The location is excellent: steps to the Plaza Nueva, five minutes to the Cathedral, and fifteen minutes up to the Alhambra. The apartment unit itself was clean, well-appointed, and very comfortable for our group of five. The terrace and the views over the city and the Alhambra are simply stunning - the perfect backdrop for a morning coffee or an evening glass of wine. At check-in we were met in person and given a brief orientation. We would happily stay here again.
Réponse du service qualité

Dear Matt,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Ingrid Hammersbøen10
FÉVR. 2023
It was a very nice apartment in the middle of everything! Nice views of Alhambra from the roof top terrace and you have flamenco show and the Moroccan street just outside the door! Would stay again. Thank you!
Réponse du service qualité

Dear Ingrid:
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.

Jose L.H. Campos
Quality Department Manager

Avon Wang8
JANV. 2023
Good place
Réponse du service qualité

Dear Avon,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Salvador Vivancos10
JANV. 2023
Apartamento de lujo para ir 6 o más personas.
El apartamento está reformado y tiene todo lo que se podría necesitar. Aires acondicionados, terraza, salón-comedor y dos baños. La "suite" con vestidor y bañera de hidromasaje era genial.
Como toda Granada, pero esa zona en especial para aparcar es imposible. Los chorros de la bañera de hidromasaje estaban sucios y tenían su truco para encenderlo.
Réponse du service qualité

Estimado Salvador:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Asimismo, le agradecemos las críticas constructivas que ha compartido con nosotros. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Julio Brea10
JANV. 2023
Elvira was a pleasure to deal with. She was extremely accommodating and helpful with any questions we had. The place was outstanding and the view from the terrace a dream. Pictures don’t do it justice, the view of the Alhambra from the terrace rivals the one from St. Nicholas Plaza… we has an outstanding time.

Beth Foster8
DÉC. 2022
This place is an excellent location with beautiful view of the Alhambra. The pictures really don’t do it justice! Location is great for walking to all the main attractions and everything was easy to access. We didn’t communicated with Roberto at all, only through the management company but all went smoothly. Only thing would recommend is that they have a book of some sort with necessary information for wi-fi, numbers to call, recommended restaurants, etc. but otherwise, truly a wonderful experience.
Réponse du service qualité

Dear Beth,
Thank you for choosing our apartment and for the remarks on the central location. We are very happy that you had a pleasant stay. We also take good not of your recommendations. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Caitlin McDonald10
DÉC. 2022
This is such a magical apartment! The location and views can’t be beat. The space was also larger than we expected. It was just a little difficult to find initially (taxi dropped us off on the incorrect street), but we should have paid more attention to the map and street names. The flamenco theater next door is fantastic and there were great restaurants within a few minutes walk in any direction. We highly recommend staying here and hope our travels bring us back to Granada some day so we can stay here again!
Réponse du service qualité

Dear Caitlin,
It is our greatest satisfaction to know that the apartment exceded your expectations. Thank you as well for the recommendation. It will be our honour to receive you again on your next trip to Granada.

Jose L.H. Campos
Quality Department Manager

Jessica Murphy10
DÉC. 2022
This apartment was wonderful and had the best view of the Alhambra. It was very clean and comfortable. It was close to everything in Granada. I would definitely stay here again!
Réponse du service qualité

Dear Jessica,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Jessica Murphy10
DÉC. 2022
This apartment was spacious and great for our family of 5. The views of the Alhambra at night are stunning. Unfortunately we came during the rainy season and we couldn’t take advantage of the absolutely amazing and huge patio, but the views from the cozy and comfortable living room were equally lovely. The apt is on the 5th floor, but there is a lift. There is a washer in unit, and downstairs there is a coin operated dryer in the shared laundry area, which was so useful. Heating and cooling was easy, the bedrooms all have ceiling fans. The kitchen is not thoroughly stocked so a long term stay may be tougher, but we didn’t plan any cooking during our time there and there were plenty of restaurants and excellent coffee shops, bars etc all within minutes walk.
Réponse du service qualité

Dear Jessica,
Thank you for taking the time to write this detailed review of your stay and the apartment. Thank you as well for the remarks on the areas where we can do with some improvement. We are happy that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Maria Sivera Penalba8
DÉC. 2022
La ubicación inmejorable y las vistas increíbles, una lástima que por la lluvia no pudimos disfrutar la terraza. Roberto contestó muy rápido y la llegada fue muy fácil. Pasamos un poco de frío y la limpieza podría haber sido mejor, pero ha sido una muy buena experiencia.
Réponse du service qualité

Estimada María:
le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Margaret Kinnaird10
DÉC. 2022
Large, clean and comfortable. Everything we needed. Location was great
Réponse du service qualité

Dear Margaret,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Carl Taylor10
NOV. 2022
What a nice apartment! Great view, very clean and comfortable and in a super location. Very walkable area.
Réponse du service qualité

Dear Carl,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Laura Proctor10
NOV. 2022
We loved our stay in Granada. This apartment is the perfect spot for exploring. It’s a 15 minute walk to The Alhambra and just steps from restaurants and shops. The apartment was very large, fully accommodated and comfortable. More than enough for our family of four. Comfortable living room and beds. The balcony and view of The Alhambra was amazing. To see it lit up at night was wonderful. We were grateful for a washer too!
Réponse du service qualité

Dear Laura,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Pamela Derfus10
NOV. 2022
The view from the terrace is breathtaking. And there is a picture window in the living room that perfectly frames the Alhambra so you can enjoy it from inside as well. The location is perfect for sightseeing in the Albacin, and for walking to the shopping and restaurants. The whole area is MAGICAL and the apartment is the perfect home base for enjoying it all. Finally, Roberto´s staff was very friendly, responsive, and helpful.
Réponse du service qualité

Dear Pamela,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Vicker DiGravio III10
NOV. 2022
Very good apartment in a great location with an incredible view of The Alhambra. Apartment was very clean with high quality linens. Our liaison was very responsive. The reason why we gave our visit four stars was because the apartment was without heat and we were without hot water in the kitchen and one of the bathrooms for almost 24 hours during our stay. Otherwise it was a great place to stay.
Réponse du service qualité

Dear Vicker,
thank you for the time you spent to write a review about your stay and for sharing your valuable feedback. We are sorry for the inconvenience you experienced during your stay, but we are happy that we could find a solution to fix it and make your stay more pleasant. We look forward to receiving you again in the future.

Jose L.H. Campos
Quality Department Manager

Mackenzie Ives10
NOV. 2022
Lovely apartment in the best location in Granada! The view from the terrace is breathtaking & there is lovely seating outside on the deck. The living room is beautiful & the kitchen has everything we needed. There are three bedrooms & 2 beautiful bathrooms. The whole apartment is great but the best part is the location! You are right next to all of the main attractions & you also have an amazing view of the Alhambra. Thank you Roberto for an amazing stay in Granada 😊
Réponse du service qualité

Dear Mackenzie, Thank you for sharing your experiences following your recent visit to our apartment. We are happy that we could meet your expectations and make of your holidays and unforgettable experience. Thank you also for highlighting the location of the apartment and its views. We are looking forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Anu Maker10
NOV. 2022
Gorgeous view of Alhambra and an excellent location which was walking distance to all the restaurants and eateries. Well equipped and clean apartment
Réponse du service qualité

Dear Anu, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon.

Ines Quintana10
NOV. 2022
Impecable piso con una vista que te deja sin aliento! Super amplio, luminoso, confortable, con camas muy cómodas y muy bien equipado. La atención de Elvira y Roberto excelentes! La zona es maravillosa: está ubicado en un lugar céntrico a pasos de TODO, pero a la vez es tan silencioso que puedes descansar y relajarte en cualquier momento. Super recomendable. Parada de taxis a media calle. Cuenta con ascensor. Gracias por todo!
Réponse du service qualité

Estimada Inés: Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el apartamento y las personas que le recibieron fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Julia Stavljanin7
OCT. 2022
Good location within walking distance of Alhambra and other sites. The terrace was the highlight of the apartment with the most amazing view of Alhambra. The area is very touristy, which wasn´t really to our taste but it was a good central location. There´s a great Lebanese restaurant close by which we really enjoyed after the mistake of eating at a middle eastern restaurant, which was terrible. Be aware the apartment is within a pedestrian zone and paid parking is 10 min walk. It was impossible to even drop off our luggage as there´s no street parking close by. Parking cost us 81 euro for 3 nights, so very expensive, we were offered a cheaper parking ticket but weren´t actually given a ticket, so not sure what went wrong there. The ensuite bathroom had a musty smell, I´m not sure if this was because the apartment hadn´t been let in a while or if this area (old town) has an issues with plumbing. The only other negative was one set of keys for 2 couples. We did ask for an additional set when we checked in and also set a message but never received a reply. The view and terrace are the true winners of this apartment. The apartment seemed to be managed by a rental company, so we didn´t meet Roberto, his representative Marta was very pleasant but didn´t respond to our request for additional keys.
Réponse du service qualité

Dear Julia, We are sincerely grateful for the time you spent to share your comments on your recent stay in our apartment, your detailed review will certainly assist in order to keep on improving the quality of our services for our guests. We are sorry to read about the smell coming from the plumbing. Should we have known about it during your stay, we would have sent our maintenance personnel to neutralize it. Moreover, we read with high concern your comments about the communication with our staff regarding the keys and the information about parking. We have been repeatedly praised for our professionalism and we are not used to read such reviews. We will bring it to the attention of the head of department. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests´ experiences with us and we hope you will visit us again in the future.

Belinda Haslam10
OCT. 2022
We had a fantastic stay in this wonderful apartment. The location is incredibly central so we could easily walk to everywhere. The view of the Alhambra from the balcony was amazing and we enjoyed every minute of our stay.

M Shehabi9,3
OCT. 2022
Great place, location-centro and very convenient to restaurants, shopping, cathedral and many other places of interest!! Also a very short convenient bus route from nearby stop! The terrace as advertised is lovely - we had morning coffees and some evening drinks relishing the wonderful views of Alhambra and the general rooftop landscape! Bathrooms and Beds all very good, clean and comfortable. Nice living room and dining table for family meals as well. Many thanks Roberto!

Penny Mullock9,3
OCT. 2022
This must be one of the best views of the Alhambra in Granada - just glorious. The flat itself was spacious, clean, cool and surprisingly quiet given its central location. The management team who organised check-in etc were efficient and responsive. Would highly recommend.

Jackie Hunt10
AOÛT 2022
This apartment is in the best location and the view from the spacious terrace must be the best in Granada. What a fabulous stay
Réponse du service qualité

Dear Jackie, thank you for your feedback. It is wonderful to hear that your stay with us was a memorable one.
Hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Shivani Shah7,7
AOÛT 2022
the apartment is beautiful and comfortable. location is excellent. the host was very helpful and communicative which I really appreciated. he has an employee Naysha who was one of my contact she was ok not so nice. but the person who I booked with was very good and responsive while I stayed there. it wasn´t as clean as I would have liked. the bedsheets and furniture had some hair on them. the oven is un-useable because it´s so dirty that the grease starts to burn and fume up if you turn it on. overall experience was quite good.
Réponse du service qualité

Dear Shivani, thank you very much for staying with us. We highly appreciate your time you took to share your personal experience and we are thankful for your constructive comments. We are sorry for the imperfections in our services you mentioned. Our team is always available for our guests during the stay, next time please do not hesitate to contact our team for point our any detail which does not reflect our high standards related to hygiene and cleanliness.
Thank you for choosing our apartment for your stay in Granada. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Aylin Tito10
AOÛT 2022
Literally the most stunning view I have ever seen! The location was also amazing since it’s just right by the center but on a quiet block. Check in host was very nice and gave us a list of recommendations. The terrace is huge and unbelievable. We drank our coffee in the morning out there, and at night we can overhear the flamenco shows playing in the distance. Granada is a magical place and this just added to the magic. Comfy bed and lots of room and great air conditioning. We literally can not wait to return.
Réponse du service qualité

Dear Aylin, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Alexander Shen10
AOÛT 2022
It is the perfect location. You can walk to any attraction and any restaurant. Taxi and bus stop is super close if you need it (we used the bus once). Plenty of living space, clean, and incredible views from the terrace. Perfect, perfect, perfect for a family!!
Réponse du service qualité

Dear Alexander, thank you for your detailled review. Comments like yours help us to understand how our guests enjoy their stay with us.
We look forward to serving you again soon.

Aija T.
Quality Department

Kathleen Moorhead10
AOÛT 2022
Amazing location and great space! Plenty of room and amenities. Hope to stay again!
Réponse du service qualité

Dear Kathleen, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Eric Fogel10
JUIL. 2022
You will not find a better view, or location in the city. The terrace is twice the size as the photos show, as is the apartment. The photos don´t do the space justice- it is big, expansive, and quiet for being in the dead center of town. But the best is morning coffee with the view of the Alcazaba of the Alhambra. Special treat is to sit out and listen to the noon bells ring slowly around the city from the terrace.
Réponse du service qualité

Dear Eric, thank you very much for sharing this great review of your stay in our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our unbeatable location plays a key role to our guests´ overall experience.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Heather McCarty10
JUIL. 2022
Best View in Town
Wow! The view was unbelievable. We enjoyed every minute of our stay here. The location was perfect and the view was out of this world.
Réponse du service qualité

Dear Heather, thank you very much for sharing this great review of your stay with us. We are pleased that our apartment and its unique location which offer excellent views were to your satisfaction.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Rachel Von Holle10
JUIL. 2022
Great place, very clean, very spacious, wonderful location! The terrace has such a spectacular view of the city and Alhambra.
Réponse du service qualité

Dear Rachel, thank you very much for your feedback. We are glad to know that you enjoyed your stay in our apartment so much and would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Amy10
JUIL. 2022
Great location, beautiful views of Alhambra.
Réponse du service qualité

Dear Amy, we are pleased you enjoyed your stay with us and we appreciate your highlights on our great location.
Hope to meet you again in the future.

Aija T.
Quality Department

Sandra10
JUIL. 2022
Muy buen apartamento. Con una vista maravillosa de la Alhambra. Espacioso, limpio , elegante y muy bien situado.
Réponse du service qualité

Estimada Sandra, nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

Casey10
JUIL. 2022
The location is perfect. Amazing view, close to other sights, restaurants, night life. We hope come to come back again soon!
Réponse du service qualité

Dear Casey, we are glad to know that you enjoyed your stay in our apartment so much and are willing to come back. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

David10
AVR. 2022
This is a wonderful apartment with an amazing view of the Alhambra from a large terrace which benefits from the sun for much of the day. The apartment is spacious, clean and very comfortable and I would have no hesitation in recommending it as a base to visit this beautiful city.

Kuljit9,7
AVR. 2022
Very good location. Very close to Nice restaurants and grocery shops. View of the Alhambra from the balcony! Very good check in process and a very responsive host. We were a group of 4 adults and 2 young kids and everyone enjoyed the stay very much.

Eva10
AVR. 2022
TODO MARAVILLOSO
Réponse du service qualité

Nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.

Aija T.
Departamento de Calidad

Helen9,3
MARS 2022
The view from the terrace must be seen to believe it, stunning!

Evan10
MARS 2022
Roberto´s apartment is a perfect place to stay when visiting Granada. It is easy walking distance to all of the sights, including the Alhambra. To get to the Justice Gate of the Alhambra, for instance, leave the apartment building, turn turn right to go down the hill, cross one street, and go up the other side (staying to the left). Couldn´t be easier. It is also very close to shops and good restaurants in the Alcalceria, as well as Plaza Nueva, and the Cathedral is a 5 minute walk. The apartment is well appointed and spacious. The wifi works well, especially in the living room. The patio is lovely, although we had quite a bit of rain during our stay so didn´t get a chance to enjoy it much. All in all, our family of 5 enjoyed our stay and would recommend this apartment.
Réponse du service qualité

Dear Evan, thank you very much for your kind feedback, and your detalled comments regarding your stay in our apartment. We are glad to know that you had a memorable stay.

It was a pleasure to assist your family and we hope to see you soon again.

Aija Teilane
Quality Department

Carolyn9,3
MARS 2022
great apartment, location and view!

Jed B.10
FÉVR. 2022
Awesome place with amazing view. Communicative host who was wonderfully helpful.

Laura9,6
FÉVR. 2022
Évaluation sans commentaire.

Christopher10
FÉVR. 2022
Fantastic place. Would most definitely do again! Great host. Just beware of the restricted parking and driving area. I had rented a very large car (Citroen berlingo) and you can’t drop you luggage off if the car is over 1,8m wide ++ the streets are too narrow! 10mn walk to the public parking and the host got us reduced price. It was great!
Réponse du service qualité

Thank you very much for your review regarding your stay and we are delighted to read that we were able to match your holiday expectations.

We truly hope to have the opportunity to welcome you back on your next visit to Granada.

Aija Teilane
Quality Department

Maria Teresa9,7
JANV. 2022
Granada es maravillosa, pero desde este este piso es realmente deslumbrante. Muy bello el espacio, muy acogedor y muy bien cuidados por Elvira, siempre atenta y dispuesta a resolver nuestras inquietudes. Gracias a este fabuloso lugar, nuestra estancia de trabajo logró ser muy amena y cómoda. Sin duda volvería aquí para deslumbrarme nuevamente con el amanecer alucinante que despliega la Alhambra y caminar sin descanso las bellas calles del Albayzin.
Réponse du service qualité

Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de su estancia con nosotros.

Estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en nuestro apartamento y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Spencer10
NOV. 2021
Best apartment we’ve ever stayed in. Fantastic for kids, beautiful apartment, and the best view you could ask for. Just book it!
Réponse du service qualité

Thank you very much for leaving these wonderful comments. We are truly happy to know that we have managed to exceed your expectations.

We really appreciate your kind recommendation to other guests and look forward to your next visit.

Aija Teilane
Quality Department

Mazen10
JUIN 2021
View was spectacular! Service impeccable! Location perfect! Will stay here again!

María José10
NOV. 2020
Nuestra experiencia en Granada ha sido fabulosa y el alojamiento ha tenido mucho que ver: muy limpio, silencioso, amplitud de espacios, comodidad de los colchones, cocina con todo lo necesario, y la maravillosa TERRAZA en la que hemos disfrutado del sol por las mañanas, de las vistas de la Alhambra, del Albaicín y del Sacromonte. Maravillosa la sensación de tomar una copa de vino al final del día con la imagen de la ciudad iluminada al fondo: serenidad. Además, está al lado de Plaza Nueva, desde donde salen todos los caminos para recorrer la ciudad y olvidarte el coche. Imposible aparcar en la zona, nosotros optamos por dejar el coche aparcado en una zona cercana, sin zona azul, y coger un taxi hasta la puerta del apartamento. Sin duda, muy recomendable.

Lisa N10
MARS 2020
You couldn’t ask for a better place. The view to the Alhambra is unparalleled. The deck is such a treat. Best view in town. It’s literally out the back door. The place was spacious and well proportioned lots of room the master bedroom was big with a giant walk in closet and a giant bathroom very unusual in Spain. Definitely my favorite place to stay on our trip. Host was very informative and helpful. Super place.

Cassandra8,5
MARS 2020
We stayed in two apartments, the Atico with the huge terrace and superb views of the Alhambra and a smaller 2 bed apartment. Both apartments were clean and comfortable, ideally situated if you want to explore the Albaicin area and just 5 minutes walk from Granada cathedral. Lots of great cafes and restaurants locally, beautiful riverside walks and a steep 30 minute walk to the Alhambra. Awesome Views from the Atico apartment! We had an issue with hot water that was dealt with efficiently.
Kitchens are both poorly equipped and the dishwasher doesn’t work properly (reported) the twin bedrooms are not as in the photos, in fact one is completely different - much smaller and darker. Not really big enough for 2 adults unless you like to be cosy.
Réponse du service qualité

Thank you for your review Cassandra. We are glad to know that you had a nice stay. Of course we will check the dishwasher in order to avoid future issues. We will love to host you again! Fátima - responsable de calidad de Genteel Home

Chrissie10
MARS 2020
This is a wonderful apartment which is as good as the pictures show. It is the terrace, with its outstanding view, and the location in the very heart of the old city that makes it so special. We could have sat on the terrace the whole time and been happy watching as the colours changed on the Alhambra as the sun moved. Truly exceptional- recommend its highly for a special stay in this lovely city. Good bread and small supermarket as well as buses and taxis all within 3 minute walk yet once on terrace it is peaceful and relaxing

Cristina10
FÉVR. 2020
Tocando el techo de Granada
Terraza espectacular con vistas a la Alhambra. Ubicación de 10
Nos alojamos en 2 de los apartamentos que tiene la agencia: el ático y el primero. Existe mucha diferencia entre ambos, siendo el ático muy superior en todo y de mejor relación calidad-precio. Quizá el 1º resulta algo caro

Patricia10
FÉVR. 2020
This is as fantastic place to stay while exploring Granada. The apartment was pristine with a great set up. We enjoyed chatting in the living room after a long day of sightseeing. The views are superb, even better than pictured, especially having the Alhambra right in front of you. Terrific location, right off the Plaza Nueva. Plenty of resturants, a taxi queue, and you can catch the C31, C32 and C34 mini buses right across the street. Its also a quick walk to the Plaza Isabel la Catolica stop where you can pick up the C30 or C32 bus to the Alhambra, if you are not up for the walk/climb that is. I would highly recommend a stay a this place! Patricia

Ale10
JANV. 2020
Hermoso departamento, cómodo, ubicación optima y una terraza con vista única. Muy recomendable!!

Marcela10
JANV. 2020
The apartment is very confortable, and huge. Communication was very easy and the view is possible one of the best in Granada. It us very central and we could walk everywhere. Thanks for a great experience

Linda9,5
JANV. 2020
Overall we were happy with the apartment and enjoyed our stay in Granada. The interior design is nice and the location is perfect. The terrace has amazing views over the nearby rooftops and towards Alhambra. There´s a lot of restaurants, cafes, shops and mini supermarkets right outside the apartment building. It´s located 15 min walking time from Alhambra and 0-10 min walking time from all the cool places in the city. If you go in the winter, prepare yourself with warm "home clothes´, slippers and wool socks, cos the apartment is quite cold and the heating is not very effective...

Alejandro10
DÉC. 2019
Perfecta ubicacion! Una vista espectacular al castillo de la Alhambra. Volveria a hospedarme ahi.

Sophie10
DÉC. 2019
L´appartement est vraiment top avec une vue magnifique et idéalement situé. Rien à redire c´était parfait!

Marc-O9,5
NOV. 2019
No surprise. Fulfills exactly the description. Spacious. Fabulous view. Excellent location, hyper central. The general rendition though feels a little impersonal and cold. Kitchen a bit under equipped (no tea towels, odd gathering of utensils) and very noisy heating system (at night, you can hear the pipes whistle). But those are minor details compared to the overall beauty of the full experience.
Réponse du service qualité

Thank you for your review! We are grateful for your words which make us to improve and we hope that you could enjoy our apartment and the city during your stay. Fátima - responsable de calidad de Genteel Home

Eugenia10
NOV. 2019
Just the best location you could imagine if you are coming to see Alhambra. Wonderful view at night From the excellent patio. I would happily stay in this place again.

Josefa Remedios Pereira Sanchez10
OCT. 2019
Me gustó todo, la ubicación genial, el apartamento es estupendo, grande, muy bien decorado, limpio con una terraza que tiene unas vistas de postal con la Alhambra a lo alto, muchísimo ambiente en toda la zona, la catedral cerquisima, calles con muchísimo encanto, la relación calidad precio excelente. La persona que nos recibió se preocupó muchísimo de tenernos bien informados para que llegáramos sin problema, muy bien.

David10
SEPT. 2019
Apartment is exactly as per the photos, so ideal for up to 6 people staying at any one time. Spotless and check in/out was managed very well. Terrace and view of Alhambra are amazing. Location is very central, so ideal for walking around Granada. 5 stars from us!

Suzanne10
JUIL. 2019
The crew did an excellent job communicating with us before and during our check-in at the apartment (there were 4 of us, 2 kids ages 18 and 15 and 2 adults). They arranged for transportation from the airport and we booked the same gentleman, Miguel on the way back using taxi as we are from the US. The location was perfect as it´s central to everything and the view from the roof is spectacular. We walked everywhere and used Yelp Maps to navigate places to eat and visit. Half the fun is getting lost in the Albyzin and Sacromante area. The tea houses are fun and we found one that didn´t offer hookah as our family isn´t into the smoking scene. You must prebook a tour of the Alhambra. We booked a Flamenco performance in Sacromante with Zambra Maria la Canastera and we walked to it from our location and ate dinner at Carmen Aben Humeya another evening. We walked to that too. Everything was perfect. Thank you

David10
JUIL. 2019
The place was amazing! The view from the patio was over the top and the apartment was very spacious and comfortable. We would definitely highly recommend this place!

Dana10
NOV. 2018
Wow - the patio space and view of the Alhambra cannot be beat. Pictures do not do it justice. Our whole group was wowed and we loved sitting on the patio with a glass of wine or our coffee. The apartment is beautiful - many nice touches. Our group of 5 very comfortable there. The location is perfect - a short walk to anywhere you want to go. We loved it!

Jeff7
NOV. 2018
We had a lovely time in Granada, it´s a beautiful city. Highly recommend a visit!
The location and views from the apartment were excellent. The apartment was well equipped, everything we needed for a short stay. It was freshly decorated with modern décor. It is a residential block so local people going about their business and no excessive noise.
We had two sets of keys for the apartment which was good but only one main door key for entry to the building; two of them would have been helpful. I was surprised to see we had quilts wrapped in sheets; would have expected quilt covers.
Réponse du service qualité

Thank you very much for your review! It’s great to know you had a pleasant stay and enjoyed your time in our apartment! We are sorry about no leaving 2 complete set of keys, I know it´s not an excuse but we had an issue with our last guests whos by mistake forgot to leave the keys at the apartment and they had to send them to by postal mail. And about the quilts, you found them that way because we didn´t have any covers available on your arriving day due to a problem of supplying on the laundry, so we had to solve it the best way we could at the moment, but it´s no the way we use to dress the beds. We really appreciate your understanding, and hope you enjoyed Granada and your time with us. Genteel Home Team

Carla7,5
OCT. 2018
Overall an amazing holiday mostly due to Granada having everything we wanted for a weeks
The view was amazing and fantastic terrace and location.
The 2 rings on the hob didn’t work the fat fryer didn’t work The sun beds on the terrace very old and finally fell apart The bed in the main bedroom was ok but the other beds in the apartment were very hard and ended up with bad back . We had a confirmed late check out while we could still cancel booking but the minute the refund policy was not available 4 days before travel they then sent a refused email causing 3 phone calls and a lot of stress before the holiday,not what I needed .
Réponse du service qualité

Thank you very much for your review Carla, it really helps us to imporve and be better hosts. First of all we want to apollogize for the incoviniences we might have suffered during your stay. We want to thank you for letting us know so we have been able to solve them. We have checked all the issues you have told us abour the kitchen, and they same to work, but we have made a technitian to come and make sure everything works properly. About the bed it´s always a question of taste, each person has a preference for bed, and what in heavy form some, could be to soft for others. About the late check out, what we told yu was that in case there was no reservation for your check out day, you could stay longer at the apartment without extra cost, but a new reservation was made for that dtae, and we have to offer check ins from 3 pm, so it was not possible to finally offer you the late check out. We are a team of young people giving all our best to offer the greatest service we are able to our guests, so it´s very important to us your opinion and impresions so we can grow and succeed in our enterprise. It´s good to know you have enjoyed the time in Granada. Genttel home Team

Larissa8,5
OCT. 2018
Very spacious apartment in the best location.

Barbara10
OCT. 2018
appartamento bellissimo e curato, con particolari eleganti, molto ben tenuto, pulito e attrezzato. Ha un terrazzo eccezionale con vista Alahmbra che invita a cenare in casa. L´accoglienza è stata ottima, la signorina Rocio ci ha aspettato nonostante avessimo ritardato ed e6stara gentile e cordiale. da consigliare. Grazie! soggiorno stupendo

Bj8,5
OCT. 2018
Great view and location. The evenings on the deck can not be beat.

Emily10
OCT. 2018
Juan Jose´s apartment was amazing! This bright and comfortable space is situated right in-between the old and new section of Granada. Just steps away from shops, restaurants, bars, and historical sights. Best of all is the view of the Alhambra from the terrace. The communication with both Juan Jose and his associates was very quick and efficient. Rocio met us at the parking garage since we had a car, and led us to the apartment a few minutes away. She showed us a map of the area with popular places to eat and historical sights. The apartment was clean and spacious enough for our group of five adults; without feeling crowded. I would 100% recommend Juan Jose´s apartment!

Dave10
OCT. 2018
A fantastic, central location with one the of the best views in town!Really enjoyed our stat.

Laura10
AOÛT 2018
Amazing views and location. Truly in the heart of everything. Very spacious, bright and clean. We loved the terrace!

Alain10
JUIL. 2018
This place is incredible. The terrace gives you a magnificent view of the Alhambra. It´s particularly beautiful at 9pm (sunset) and at night, perfect with a glass of wine! The apartment is situated right off Plaza Nueva, at the very beginning of Albayzin, so it´s very convenient for reaching restaurants, shops and monuments. The hosts are extremely good communicators, we had several delays and they wait for us very patiently, gave us a map and some good advice. The bedrooms are very comfortable, the bathroom are top notch, kitchen is very well equipped. Great living room with views of the Alhambra. It´s a really treat to stay in this place for a visit to Granada. Highly recommended. Note: one warning, do not attempt to reach the building by car, it´s impossible due to the fact that all the streets leading to Plaza Neuva are restricted to locals and taxis. Park at the San Augustin Parking, 5 minutes walking distance. The hosts will give you discounted daily parking tickets (you will never need the car while in Granada)

Kathy10
JUIL. 2018
Great location and an extremely clean house! The bedrooms were good size and a roof top deck off one of the rooms made for a wonderful view for parts of the city.

Brian10
JUIL. 2018
Our stay in Granada was amazing. The views from this apartment are breathtaking, we wish we could have stayed longer. Location is great!

Jeff10
JUIL. 2018
We had a great stay at the apartment. There was plenty of space for two adults and two young kids, along with a large kitchen. The views of Alhambra are fantastic, with a huge deck from which to enjoy them. Very centrally located and easy to get around. We highly recommend.

Oscar10
FÉVR. 2018
Amazing location and view. Excellent flat with plenty of room and brilliant terrace. Our host Carlos was really helpful in advising us and making us feel very welcomed. 100% recommended!

William Howe10
OCT. 2017
the apartment is excellent, well situated with great views of the Alhambra and easy walking distance from restaurants

emma marshall9,5
JUIL. 2017
We loved our stay in the penthouse. The views were just as amazing as the photos had promised and the apartment was very clean and cool in the summer heat. Despite the central location it was very quiet in the apartment and all the neighbours were very sweet. Genteel staff were very efficient and helpful and we will come and stay again!Thank you!

John Heaton10
JUIL. 2017
Our apartment was just perfect. An amazing location in the centre of Granada but so peaceful also. The apartment itself was perfect for our family with everything in good working order and very clean. Everything worked and the wi-if was first class. Carlos our host was highly professional and very attentive to our stay. Excellent service thank you.

Sarah Savage10
JUIN 2017
I studied in Granada years ago, fell in love with the city, and have since visited many times. This time my husband and I stayed in Plaza Nueva Apartments with his sister and her fiancé. We all agreed that this is the best apartment we´ve had the pleasure to experience in Granada. The location is amazing, just off Pl Nueva but surprisingly quiet. You have a huge variety of tapas bars and restaurants within a 10 minute walk. But best of all, the view from the terrace is absolutely stunning. We spent every afternoon enjoying the shaded terrace with tinto de verano, looking at the Alhambra, listening to the swallows and church bells, and later at night you can hear strains of flamenco float down the valley from the Sacromonte. Magical. The interior is clean, modern and has every convenience. If you are traveling with other couples, be aware the spacious main bedroom has a double (queen, I think) bed and the other two rooms are noteably smaller and have two single beds. There is no clothes dryer but we put ours in a rack in the sun and they dried in just a few hours. We are already dreaming of a return visit!

Mercedes9,3
MAI 2017
Todo ha sido perfecto.
Carlos fue super amable y nos hizo buenas recomendaciones.
Repetiríamos.

Claude9,8
AVR. 2017
We had a wonderful stay in Granada. The location of the apartment was perfect, in the center, on the boarder of the Albaycin. The terrace was just incredible.

Gregg Kreizman8,5
MARS 2017
Location and view are obviously the main attraction for this apartment. Kitchen was well equipped and the living room was comfortable and modern.

Internet was awful, and almost non-existent.
The beds were rock-hard. I know this is common in Spain, but the other genteel home apartemento we stayed in in Savilla had really nice and comfortable beds. These were the things that led to the 5 score for total apartment quality.

Inés10
FÉVR. 2017
Inmejorable ubicación, instalaciones fabulosas, con todas las comodidades necesarias para hacer la estancia perfecta. La terraza tiene unas vistas a la Alhambra y a todo el casco antiguo preciosas. Relación calidad-precio inmejorable. Trato con Luis y Carlos muy fluido y amable. Estuvieron en todo momento solícitos y dispuestos para que nuestra estancia fuera de 10 y, sin duda alguna, lo consiguieron. En definitiva: una casa para disfrutar y un lujo
Para los sentidos. Nos hemos quedado encantados.