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MADRID SEVILLA GRANADA MÁLAGA COSTA DEL SOL FLORENCIA CÁDIZ CÓRDOBA BARCELONA
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Apartamento
Ático Plaza Nueva

Granada · Centro

9,6 (96 valoraciones)   ·  Ver en el mapa


1-6
Huéspedes

3
Dormitorios

2
Baños

180 m2
Superficie

Sobre el alojamiento

Magnífico ático con terraza y vistas de ensueño a La Alhambra ubicado en el centro de la ciudad, a unos metros de la Catedral.

Se trata de un apartamento de elevada calidad recientemente amueblado y equipado al más mínimo detalle. Se compone de 3 habitaciones dobles, 2 baños completos, uno de ellos con bañera hidromasaje, un luminoso y exterior salón con terraza privada y una cocina independiente y equipada con todo lo necesario para su estancia.

Desde el salón puede acceder a la terraza privada con pérgola de madera y equipada para pasar una estancia inolvidable y disfrutar de unas vistas inigualables de la ciudad.

La Plaza Nueva se ubica a pocos minutos a pie de los lugares más emblemáticos de Granada como La Catedral, la Capilla de los Reyes Católicos, Gran Vía de Colón, El Albaicín....una ubicación estratégica inmejorable para conocer la ciudad a pie.

Aire acondicionado Centralizado
Calefacción Centralizado
Servicios Jabón, gel, champú, sábanas y toallas
Cuna Disponible
Terraza Privada
Planta 5ª Planta5
Ascensor Disponible
Fibra óptica Gratis
Televisión Smart TV
Ver todos los equipamientos

Servicios

> Check-in en persona.
> Att. al cliente.
> Disponible cuna y trona bajo petición.
> Servicio de lavanderia bajo petición.

Normas de la casa

> Check-in: de 15:00h a 21:00h.
> Check-out: antes de las 11:00h.
> No está permitido celebrar fiestas o eventos.
> No está permitido fumar en la propiedad ni zonas comunes
> Reducir el ruido de 23:00h a 9:00h.

Información Adicional

> Late Check-in: Las entradas a partir de las 21:00h tienen un coste extra que deberá ser pagado en efectivo a su llegada a la persona que les reciba.
De 21:00h a 00:00h: 30€. De 00:00h a 02:00h: 50€.

> VFT/GR/01496
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Valoración de la propiedad

9,6 (96 Valoraciones)

Ubicación
10
Calidad
9,4
Limpieza
9,5
Personal
9,7
Instalaciones
9,4
Recomendación
9,9

Nos interesa tu opinión


Opiniones de nuestros clientes

David Youssef Zaki8
MAY 2023
The location is amazing, just up from Plaza Nueva with the balcony looking right at the Alhambra. The master bedroom is exceptional with two small bedrooms with double beds. The kitchen has the usual amenities. There is a comfortable couch and big TV for evening relaxation.
Respuesta del Departamento de Calidad

Dear David,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We look forward to your next visit.

Jose L.H. Campos
Quality Department Manager

Michèle Schwarz Rellstab10
MAY 2023
Very nice location, perfect for visiting Granada with our 4 kids. Amazing view on ALHAMBRA. The apartment is very well furnished and comfortable. Only negative point, it is very ring-hearing. Parking is also easy - 5min away cost EUR 20.- per Day.
Respuesta del Departamento de Calidad

Dear Michèle,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.

Jose L.H. Campos
Quality Department Manager

Alistair Buchan10
ABR 2023
Excellent service and an apartment ideally situated with a superb terrace overlooking the Alhambra. To be recommended.
Respuesta del Departamento de Calidad

Dear Alistair,
We are grateful for your feedback and thrilled to learn that you found our apartment to be a great choice for your holiday. Your kind words about our accommodations and location are highly appreciated, and we are glad that we met your expectations. We hope to have the pleasure of welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Sam Forsyth8
ABR 2023
This house was in a perfect location with the best view of the Alhambra you could ask for. A well appointed 3 bedroom apartment, this house has a plenty of space for a family or group of friends and the large balcony is great for entertaining.
Respuesta del Departamento de Calidad

Dear Sam,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Granada. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.

Jose L.H. Campos
Quality Department Manager

Bilal Ezzeddine10
MAR 2023
Fabulous house and excellent hosts. We’ll definitely be back !!!
Respuesta del Departamento de Calidad

Dear Bilal,
We are honoured to receive your positive feedback about your stay at our tourist apartment in Granada. It is gratifying to know that we exceeded your expectations and that you had a memorable experience. Your kind words are highly appreciated, and we look forward to the opportunity of hosting you again soon.

Jose L.H. Campos
Quality Department Manager

Gabriel Agostini10
MAR 2023
Highly recommend staying here for your trip to Granada. Roberto´s apartment is really incredible and the photos don´t really do it justice. It´s a penthouse on the fifth floor with a huge balcony and near-brand-new interior. You can´t ask for a better location and you arguably have a better view of the Alhambra than some of the fancier restaurants near the Mirador that pride themselves on the best view in town. That said, we did have communication issues. There were no instructions on how to use the stove or microwave in the kitchen, which were not intuitive to use. The living room TV was also broken and not displaying anything. I reached out about these problems and got not response on the kitchen so I had to use YouTube to learn the appliances. They responded about the TV a few days late but were ultimately very nice and bought and installed a new one. Also worth mentioning there is very limited hot water in the second bathroom (the master bedroom is fine).
Respuesta del Departamento de Calidad

Dear Gabriel,
Thank you for sharing your positive experience at our apartment. We are thrilled to hear that you enjoyed the incredible penthouse with its stunning views.

We apologize for the inconvenience caused by the lack of instructions for the stove and microwave, as well as the issue with the broken TV. We understand that this can be frustrating and we are sorry for any inconvenience caused. We will take your feedback into consideration to ensure that our guests have clear instructions for using all of our amenities.

We are glad to know that our team ultimately responded to the issue with the TV and that a new one was installed.

Thank you for recommending our apartment and for your valuable feedback. We hope to have the opportunity to welcome you back soon for an even better stay.


Jose L.H. Campos
Quality Department Manager

Pablo Lopez10
MAR 2023
Great space in a great location.
Respuesta del Departamento de Calidad

Dear Pablo:
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Theodore Stone10
MAR 2023
Great place with a beautiful view, within easy walking distance to most of the city. Perfect for a group.
Respuesta del Departamento de Calidad

Dear Theodore,
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Ed Cosgrove10
MAR 2023
This is a big, spacious, and comfortable apartment that has everything you need. The showstopper is undeniably the view from the terrace towards the Alcazar end of the Alhambra (and Generalife in the distance). Mesmerising! Generally a great location as well, near a major plaza but still quiet. Loved it!
Respuesta del Departamento de Calidad

Dear Ed,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Arun Mathur10
FEB 2023
location was very central. everything within minutes really.
Respuesta del Departamento de Calidad

Dear Arun,
Thank you for taking the time to evaluate your stay with us and for highlighting the advantages of the apartment. We will be pleased to welcome you again in the future.

Jose L.H. Campos
Quality Department Manager

Andres Narciso8
FEB 2023
Positive things first- Well furnished, great location, and stunning views of Alhambra. The pictures do not accurately show how close and prominent it is out the balcony. Negatives- Cleanliness can be improved: it was dusty, there was rancid oil in the fryer, and there was trash in the washer. Communication could be better.
Respuesta del Departamento de Calidad

Dear Andrés,
Thank you for making us your choice and for praising the benefits of the apartment. However, we are saddened that some details prevented your stay of being perfect. Do not hesitate to contact us in the future to give us the opportunity to assist you during your stay and once again, thank you for making us your preferred apartment.

Jose L.H. Campos
Quality Department Manager

Jane Watts10
FEB 2023
Beautiful apartment . Marta very pleasant and helpful. Met all our expectations and more.
Respuesta del Departamento de Calidad

Dear Jane,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.

Jose L.H. Campos
Quality Department Manager

Matt Schmalzel10
FEB 2023
This is a wonderful apartment in the center of Granada. The location is excellent: steps to the Plaza Nueva, five minutes to the Cathedral, and fifteen minutes up to the Alhambra. The apartment unit itself was clean, well-appointed, and very comfortable for our group of five. The terrace and the views over the city and the Alhambra are simply stunning - the perfect backdrop for a morning coffee or an evening glass of wine. At check-in we were met in person and given a brief orientation. We would happily stay here again.
Respuesta del Departamento de Calidad

Dear Matt,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Ingrid Hammersbøen10
FEB 2023
It was a very nice apartment in the middle of everything! Nice views of Alhambra from the roof top terrace and you have flamenco show and the Moroccan street just outside the door! Would stay again. Thank you!
Respuesta del Departamento de Calidad

Dear Ingrid:
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation. We are certain that future guests will find it most useful.

Jose L.H. Campos
Quality Department Manager

Avon Wang8
ENE 2023
Good place
Respuesta del Departamento de Calidad

Dear Avon,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Salvador Vivancos10
ENE 2023
Apartamento de lujo para ir 6 o más personas.
El apartamento está reformado y tiene todo lo que se podría necesitar. Aires acondicionados, terraza, salón-comedor y dos baños. La "suite" con vestidor y bañera de hidromasaje era genial.
Como toda Granada, pero esa zona en especial para aparcar es imposible. Los chorros de la bañera de hidromasaje estaban sucios y tenían su truco para encenderlo.
Respuesta del Departamento de Calidad

Estimado Salvador:
Le agradecemos el tiempo dedicado para compartir con nosotros su experiencia en nuestro apartamento. Saber que hemos sido capaces de ofrecerle una buena estancia nos llena de orgullo. Asimismo, le agradecemos las críticas constructivas que ha compartido con nosotros. Esperamos tener la oportunidad de volver a recibirle muy pronto.

Jose L.H. Campos
Director de Calidad

Julio Brea10
ENE 2023
Elvira was a pleasure to deal with. She was extremely accommodating and helpful with any questions we had. The place was outstanding and the view from the terrace a dream. Pictures don’t do it justice, the view of the Alhambra from the terrace rivals the one from St. Nicholas Plaza… we has an outstanding time.

Beth Foster8
DIC 2022
This place is an excellent location with beautiful view of the Alhambra. The pictures really don’t do it justice! Location is great for walking to all the main attractions and everything was easy to access. We didn’t communicated with Roberto at all, only through the management company but all went smoothly. Only thing would recommend is that they have a book of some sort with necessary information for wi-fi, numbers to call, recommended restaurants, etc. but otherwise, truly a wonderful experience.
Respuesta del Departamento de Calidad

Dear Beth,
Thank you for choosing our apartment and for the remarks on the central location. We are very happy that you had a pleasant stay. We also take good not of your recommendations. We look forward to receiving you again soon.

Jose L.H. Campos
Quality Department Manager

Caitlin McDonald10
DIC 2022
This is such a magical apartment! The location and views can’t be beat. The space was also larger than we expected. It was just a little difficult to find initially (taxi dropped us off on the incorrect street), but we should have paid more attention to the map and street names. The flamenco theater next door is fantastic and there were great restaurants within a few minutes walk in any direction. We highly recommend staying here and hope our travels bring us back to Granada some day so we can stay here again!
Respuesta del Departamento de Calidad

Dear Caitlin,
It is our greatest satisfaction to know that the apartment exceded your expectations. Thank you as well for the recommendation. It will be our honour to receive you again on your next trip to Granada.

Jose L.H. Campos
Quality Department Manager

Jessica Murphy10
DIC 2022
This apartment was wonderful and had the best view of the Alhambra. It was very clean and comfortable. It was close to everything in Granada. I would definitely stay here again!
Respuesta del Departamento de Calidad

Dear Jessica,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Jessica Murphy10
DIC 2022
This apartment was spacious and great for our family of 5. The views of the Alhambra at night are stunning. Unfortunately we came during the rainy season and we couldn’t take advantage of the absolutely amazing and huge patio, but the views from the cozy and comfortable living room were equally lovely. The apt is on the 5th floor, but there is a lift. There is a washer in unit, and downstairs there is a coin operated dryer in the shared laundry area, which was so useful. Heating and cooling was easy, the bedrooms all have ceiling fans. The kitchen is not thoroughly stocked so a long term stay may be tougher, but we didn’t plan any cooking during our time there and there were plenty of restaurants and excellent coffee shops, bars etc all within minutes walk.
Respuesta del Departamento de Calidad

Dear Jessica,
Thank you for taking the time to write this detailed review of your stay and the apartment. Thank you as well for the remarks on the areas where we can do with some improvement. We are happy that you enjoyed your stay with us.

Jose L.H. Campos
Quality Department Manager

Maria Sivera Penalba8
DIC 2022
La ubicación inmejorable y las vistas increíbles, una lástima que por la lluvia no pudimos disfrutar la terraza. Roberto contestó muy rápido y la llegada fue muy fácil. Pasamos un poco de frío y la limpieza podría haber sido mejor, pero ha sido una muy buena experiencia.
Respuesta del Departamento de Calidad

Estimada María:
le agradecemos sus impresiones y críticas constructivas, ya que nos brindan una oportunidad de saber en qué aspectos podemos mejorar. Esperamos nos dé la oportunidad de servirle de nuevo pronto, asegurándonos de que superamos sus expectativas.

Jose L.H. Campos
Director de Calidad

Margaret Kinnaird10
DIC 2022
Large, clean and comfortable. Everything we needed. Location was great
Respuesta del Departamento de Calidad

Dear Margaret,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Jose L.H. Campos
Quality Department Manager

Carl Taylor10
NOV 2022
What a nice apartment! Great view, very clean and comfortable and in a super location. Very walkable area.
Respuesta del Departamento de Calidad

Dear Carl,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.

Laura Proctor10
NOV 2022
We loved our stay in Granada. This apartment is the perfect spot for exploring. It’s a 15 minute walk to The Alhambra and just steps from restaurants and shops. The apartment was very large, fully accommodated and comfortable. More than enough for our family of four. Comfortable living room and beds. The balcony and view of The Alhambra was amazing. To see it lit up at night was wonderful. We were grateful for a washer too!
Respuesta del Departamento de Calidad

Dear Laura,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Pamela Derfus10
NOV 2022
The view from the terrace is breathtaking. And there is a picture window in the living room that perfectly frames the Alhambra so you can enjoy it from inside as well. The location is perfect for sightseeing in the Albacin, and for walking to the shopping and restaurants. The whole area is MAGICAL and the apartment is the perfect home base for enjoying it all. Finally, Roberto´s staff was very friendly, responsive, and helpful.
Respuesta del Departamento de Calidad

Dear Pamela,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.

Jose L.H. Campos
Quality Department Manager

Vicker DiGravio III10
NOV 2022
Very good apartment in a great location with an incredible view of The Alhambra. Apartment was very clean with high quality linens. Our liaison was very responsive. The reason why we gave our visit four stars was because the apartment was without heat and we were without hot water in the kitchen and one of the bathrooms for almost 24 hours during our stay. Otherwise it was a great place to stay.
Respuesta del Departamento de Calidad

Dear Vicker,
thank you for the time you spent to write a review about your stay and for sharing your valuable feedback. We are sorry for the inconvenience you experienced during your stay, but we are happy that we could find a solution to fix it and make your stay more pleasant. We look forward to receiving you again in the future.

Jose L.H. Campos
Quality Department Manager

Mackenzie Ives10
NOV 2022
Lovely apartment in the best location in Granada! The view from the terrace is breathtaking & there is lovely seating outside on the deck. The living room is beautiful & the kitchen has everything we needed. There are three bedrooms & 2 beautiful bathrooms. The whole apartment is great but the best part is the location! You are right next to all of the main attractions & you also have an amazing view of the Alhambra. Thank you Roberto for an amazing stay in Granada 😊
Respuesta del Departamento de Calidad

Dear Mackenzie, Thank you for sharing your experiences following your recent visit to our apartment. We are happy that we could meet your expectations and make of your holidays and unforgettable experience. Thank you also for highlighting the location of the apartment and its views. We are looking forward to serving you again in the near future.

Jose L.H. Campos
Quality Department Manager

Anu Maker10
NOV 2022
Gorgeous view of Alhambra and an excellent location which was walking distance to all the restaurants and eateries. Well equipped and clean apartment
Respuesta del Departamento de Calidad

Dear Anu, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice apartment when visiting the area. We look forward to welcoming you back again very soon.

Ines Quintana10
NOV 2022
Impecable piso con una vista que te deja sin aliento! Super amplio, luminoso, confortable, con camas muy cómodas y muy bien equipado. La atención de Elvira y Roberto excelentes! La zona es maravillosa: está ubicado en un lugar céntrico a pasos de TODO, pero a la vez es tan silencioso que puedes descansar y relajarte en cualquier momento. Super recomendable. Parada de taxis a media calle. Cuenta con ascensor. Gracias por todo!
Respuesta del Departamento de Calidad

Estimada Inés: Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el apartamento y las personas que le recibieron fueran capaces de cumplir con sus expectativas durante su estancia. Una vez más le damos las gracias por haber elegido nuestro hotel para sus vacaciones y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Julia Stavljanin7
OCT 2022
Good location within walking distance of Alhambra and other sites. The terrace was the highlight of the apartment with the most amazing view of Alhambra. The area is very touristy, which wasn´t really to our taste but it was a good central location. There´s a great Lebanese restaurant close by which we really enjoyed after the mistake of eating at a middle eastern restaurant, which was terrible. Be aware the apartment is within a pedestrian zone and paid parking is 10 min walk. It was impossible to even drop off our luggage as there´s no street parking close by. Parking cost us 81 euro for 3 nights, so very expensive, we were offered a cheaper parking ticket but weren´t actually given a ticket, so not sure what went wrong there. The ensuite bathroom had a musty smell, I´m not sure if this was because the apartment hadn´t been let in a while or if this area (old town) has an issues with plumbing. The only other negative was one set of keys for 2 couples. We did ask for an additional set when we checked in and also set a message but never received a reply. The view and terrace are the true winners of this apartment. The apartment seemed to be managed by a rental company, so we didn´t meet Roberto, his representative Marta was very pleasant but didn´t respond to our request for additional keys.
Respuesta del Departamento de Calidad

Dear Julia, We are sincerely grateful for the time you spent to share your comments on your recent stay in our apartment, your detailed review will certainly assist in order to keep on improving the quality of our services for our guests. We are sorry to read about the smell coming from the plumbing. Should we have known about it during your stay, we would have sent our maintenance personnel to neutralize it. Moreover, we read with high concern your comments about the communication with our staff regarding the keys and the information about parking. We have been repeatedly praised for our professionalism and we are not used to read such reviews. We will bring it to the attention of the head of department. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests´ experiences with us and we hope you will visit us again in the future.

Belinda Haslam10
OCT 2022
We had a fantastic stay in this wonderful apartment. The location is incredibly central so we could easily walk to everywhere. The view of the Alhambra from the balcony was amazing and we enjoyed every minute of our stay.

M Shehabi9,3
OCT 2022
Great place, location-centro and very convenient to restaurants, shopping, cathedral and many other places of interest!! Also a very short convenient bus route from nearby stop! The terrace as advertised is lovely - we had morning coffees and some evening drinks relishing the wonderful views of Alhambra and the general rooftop landscape! Bathrooms and Beds all very good, clean and comfortable. Nice living room and dining table for family meals as well. Many thanks Roberto!

Penny Mullock9,3
OCT 2022
This must be one of the best views of the Alhambra in Granada - just glorious. The flat itself was spacious, clean, cool and surprisingly quiet given its central location. The management team who organised check-in etc were efficient and responsive. Would highly recommend.

Jackie Hunt10
AGO 2022
This apartment is in the best location and the view from the spacious terrace must be the best in Granada. What a fabulous stay
Respuesta del Departamento de Calidad

Dear Jackie, thank you for your feedback. It is wonderful to hear that your stay with us was a memorable one.
Hope to have the opportunity to meet you soon again.

Aija T.
Quality Department

Shivani Shah7,7
AGO 2022
the apartment is beautiful and comfortable. location is excellent. the host was very helpful and communicative which I really appreciated. he has an employee Naysha who was one of my contact she was ok not so nice. but the person who I booked with was very good and responsive while I stayed there. it wasn´t as clean as I would have liked. the bedsheets and furniture had some hair on them. the oven is un-useable because it´s so dirty that the grease starts to burn and fume up if you turn it on. overall experience was quite good.
Respuesta del Departamento de Calidad

Dear Shivani, thank you very much for staying with us. We highly appreciate your time you took to share your personal experience and we are thankful for your constructive comments. We are sorry for the imperfections in our services you mentioned. Our team is always available for our guests during the stay, next time please do not hesitate to contact our team for point our any detail which does not reflect our high standards related to hygiene and cleanliness.
Thank you for choosing our apartment for your stay in Granada. We look forward to having the opportunity to serve you again in the future.

Aija T.
Quality Department

Aylin Tito10
AGO 2022
Literally the most stunning view I have ever seen! The location was also amazing since it’s just right by the center but on a quiet block. Check in host was very nice and gave us a list of recommendations. The terrace is huge and unbelievable. We drank our coffee in the morning out there, and at night we can overhear the flamenco shows playing in the distance. Granada is a magical place and this just added to the magic. Comfy bed and lots of room and great air conditioning. We literally can not wait to return.
Respuesta del Departamento de Calidad

Dear Aylin, we are delighted to hear that your holiday was an enjoyable one and you had a comfortable stay in our apartment. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Alexander Shen10
AGO 2022
It is the perfect location. You can walk to any attraction and any restaurant. Taxi and bus stop is super close if you need it (we used the bus once). Plenty of living space, clean, and incredible views from the terrace. Perfect, perfect, perfect for a family!!
Respuesta del Departamento de Calidad

Dear Alexander, thank you for your detailled review. Comments like yours help us to understand how our guests enjoy their stay with us.
We look forward to serving you again soon.

Aija T.
Quality Department

Kathleen Moorhead10
AGO 2022
Amazing location and great space! Plenty of room and amenities. Hope to stay again!
Respuesta del Departamento de Calidad

Dear Kathleen, thank you for making us your choice accommodation on this occasion and for taking the time to review your stay. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Eric Fogel10
JUL 2022
You will not find a better view, or location in the city. The terrace is twice the size as the photos show, as is the apartment. The photos don´t do the space justice- it is big, expansive, and quiet for being in the dead center of town. But the best is morning coffee with the view of the Alcazaba of the Alhambra. Special treat is to sit out and listen to the noon bells ring slowly around the city from the terrace.
Respuesta del Departamento de Calidad

Dear Eric, thank you very much for sharing this great review of your stay in our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our unbeatable location plays a key role to our guests´ overall experience.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Heather McCarty10
JUL 2022
Best View in Town
Wow! The view was unbelievable. We enjoyed every minute of our stay here. The location was perfect and the view was out of this world.
Respuesta del Departamento de Calidad

Dear Heather, thank you very much for sharing this great review of your stay with us. We are pleased that our apartment and its unique location which offer excellent views were to your satisfaction.
We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Rachel Von Holle10
JUL 2022
Great place, very clean, very spacious, wonderful location! The terrace has such a spectacular view of the city and Alhambra.
Respuesta del Departamento de Calidad

Dear Rachel, thank you very much for your feedback. We are glad to know that you enjoyed your stay in our apartment so much and would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Amy10
JUL 2022
Great location, beautiful views of Alhambra.
Respuesta del Departamento de Calidad

Dear Amy, we are pleased you enjoyed your stay with us and we appreciate your highlights on our great location.
Hope to meet you again in the future.

Aija T.
Quality Department

Sandra10
JUL 2022
Muy buen apartamento. Con una vista maravillosa de la Alhambra. Espacioso, limpio , elegante y muy bien situado.
Respuesta del Departamento de Calidad

Estimada Sandra, nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días fantásticos con nosotros.

Aija T.
Departamento de Calidad

Casey10
JUL 2022
The location is perfect. Amazing view, close to other sights, restaurants, night life. We hope come to come back again soon!
Respuesta del Departamento de Calidad

Dear Casey, we are glad to know that you enjoyed your stay in our apartment so much and are willing to come back. We would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

David10
ABR 2022
This is a wonderful apartment with an amazing view of the Alhambra from a large terrace which benefits from the sun for much of the day. The apartment is spacious, clean and very comfortable and I would have no hesitation in recommending it as a base to visit this beautiful city.

Kuljit9,7
ABR 2022
Very good location. Very close to Nice restaurants and grocery shops. View of the Alhambra from the balcony! Very good check in process and a very responsive host. We were a group of 4 adults and 2 young kids and everyone enjoyed the stay very much.

Eva10
ABR 2022
TODO MARAVILLOSO
Respuesta del Departamento de Calidad

Nos alegra saber que disfrutó de su estancia con nosotros.
Agradecemos su tiempo en compartir su experiencia y nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.

Aija T.
Departamento de Calidad

Helen9,3
MAR 2022
The view from the terrace must be seen to believe it, stunning!

Evan10
MAR 2022
Roberto´s apartment is a perfect place to stay when visiting Granada. It is easy walking distance to all of the sights, including the Alhambra. To get to the Justice Gate of the Alhambra, for instance, leave the apartment building, turn turn right to go down the hill, cross one street, and go up the other side (staying to the left). Couldn´t be easier. It is also very close to shops and good restaurants in the Alcalceria, as well as Plaza Nueva, and the Cathedral is a 5 minute walk. The apartment is well appointed and spacious. The wifi works well, especially in the living room. The patio is lovely, although we had quite a bit of rain during our stay so didn´t get a chance to enjoy it much. All in all, our family of 5 enjoyed our stay and would recommend this apartment.
Respuesta del Departamento de Calidad

Dear Evan, thank you very much for your kind feedback, and your detalled comments regarding your stay in our apartment. We are glad to know that you had a memorable stay.

It was a pleasure to assist your family and we hope to see you soon again.

Aija Teilane
Quality Department

Carolyn9,3
MAR 2022
great apartment, location and view!

Jed B.10
FEB 2022
Awesome place with amazing view. Communicative host who was wonderfully helpful.

Laura9,6
FEB 2022
No ha dejado ningún comentario.

Christopher10
FEB 2022
Fantastic place. Would most definitely do again! Great host. Just beware of the restricted parking and driving area. I had rented a very large car (Citroen berlingo) and you can’t drop you luggage off if the car is over 1,8m wide ++ the streets are too narrow! 10mn walk to the public parking and the host got us reduced price. It was great!
Respuesta del Departamento de Calidad

Thank you very much for your review regarding your stay and we are delighted to read that we were able to match your holiday expectations.

We truly hope to have the opportunity to welcome you back on your next visit to Granada.

Aija Teilane
Quality Department

Maria Teresa9,7
ENE 2022
Granada es maravillosa, pero desde este este piso es realmente deslumbrante. Muy bello el espacio, muy acogedor y muy bien cuidados por Elvira, siempre atenta y dispuesta a resolver nuestras inquietudes. Gracias a este fabuloso lugar, nuestra estancia de trabajo logró ser muy amena y cómoda. Sin duda volvería aquí para deslumbrarme nuevamente con el amanecer alucinante que despliega la Alhambra y caminar sin descanso las bellas calles del Albayzin.
Respuesta del Departamento de Calidad

Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de su estancia con nosotros.

Estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en nuestro apartamento y esperamos tener la oportunidad de servirle de nuevo en el futuro.

Aija Teilane
Departamento de Calidad

Spencer10
NOV 2021
Best apartment we’ve ever stayed in. Fantastic for kids, beautiful apartment, and the best view you could ask for. Just book it!
Respuesta del Departamento de Calidad

Thank you very much for leaving these wonderful comments. We are truly happy to know that we have managed to exceed your expectations.

We really appreciate your kind recommendation to other guests and look forward to your next visit.

Aija Teilane
Quality Department

Mazen10
JUN 2021
View was spectacular! Service impeccable! Location perfect! Will stay here again!

María José10
NOV 2020
Nuestra experiencia en Granada ha sido fabulosa y el alojamiento ha tenido mucho que ver: muy limpio, silencioso, amplitud de espacios, comodidad de los colchones, cocina con todo lo necesario, y la maravillosa TERRAZA en la que hemos disfrutado del sol por las mañanas, de las vistas de la Alhambra, del Albaicín y del Sacromonte. Maravillosa la sensación de tomar una copa de vino al final del día con la imagen de la ciudad iluminada al fondo: serenidad. Además, está al lado de Plaza Nueva, desde donde salen todos los caminos para recorrer la ciudad y olvidarte el coche. Imposible aparcar en la zona, nosotros optamos por dejar el coche aparcado en una zona cercana, sin zona azul, y coger un taxi hasta la puerta del apartamento. Sin duda, muy recomendable.

Lisa N10
MAR 2020
You couldn’t ask for a better place. The view to the Alhambra is unparalleled. The deck is such a treat. Best view in town. It’s literally out the back door. The place was spacious and well proportioned lots of room the master bedroom was big with a giant walk in closet and a giant bathroom very unusual in Spain. Definitely my favorite place to stay on our trip. Host was very informative and helpful. Super place.

Cassandra8,5
MAR 2020
We stayed in two apartments, the Atico with the huge terrace and superb views of the Alhambra and a smaller 2 bed apartment. Both apartments were clean and comfortable, ideally situated if you want to explore the Albaicin area and just 5 minutes walk from Granada cathedral. Lots of great cafes and restaurants locally, beautiful riverside walks and a steep 30 minute walk to the Alhambra. Awesome Views from the Atico apartment! We had an issue with hot water that was dealt with efficiently.
Kitchens are both poorly equipped and the dishwasher doesn’t work properly (reported) the twin bedrooms are not as in the photos, in fact one is completely different - much smaller and darker. Not really big enough for 2 adults unless you like to be cosy.
Respuesta del Departamento de Calidad

Thank you for your review Cassandra. We are glad to know that you had a nice stay. Of course we will check the dishwasher in order to avoid future issues. We will love to host you again! Fátima - responsable de calidad de Genteel Home

Chrissie10
MAR 2020
This is a wonderful apartment which is as good as the pictures show. It is the terrace, with its outstanding view, and the location in the very heart of the old city that makes it so special. We could have sat on the terrace the whole time and been happy watching as the colours changed on the Alhambra as the sun moved. Truly exceptional- recommend its highly for a special stay in this lovely city. Good bread and small supermarket as well as buses and taxis all within 3 minute walk yet once on terrace it is peaceful and relaxing

Cristina10
FEB 2020
Tocando el techo de Granada
Terraza espectacular con vistas a la Alhambra. Ubicación de 10
Nos alojamos en 2 de los apartamentos que tiene la agencia: el ático y el primero. Existe mucha diferencia entre ambos, siendo el ático muy superior en todo y de mejor relación calidad-precio. Quizá el 1º resulta algo caro

Patricia10
FEB 2020
This is as fantastic place to stay while exploring Granada. The apartment was pristine with a great set up. We enjoyed chatting in the living room after a long day of sightseeing. The views are superb, even better than pictured, especially having the Alhambra right in front of you. Terrific location, right off the Plaza Nueva. Plenty of resturants, a taxi queue, and you can catch the C31, C32 and C34 mini buses right across the street. Its also a quick walk to the Plaza Isabel la Catolica stop where you can pick up the C30 or C32 bus to the Alhambra, if you are not up for the walk/climb that is. I would highly recommend a stay a this place! Patricia

Ale10
ENE 2020
Hermoso departamento, cómodo, ubicación optima y una terraza con vista única. Muy recomendable!!

Marcela10
ENE 2020
The apartment is very confortable, and huge. Communication was very easy and the view is possible one of the best in Granada. It us very central and we could walk everywhere. Thanks for a great experience

Linda9,5
ENE 2020
Overall we were happy with the apartment and enjoyed our stay in Granada. The interior design is nice and the location is perfect. The terrace has amazing views over the nearby rooftops and towards Alhambra. There´s a lot of restaurants, cafes, shops and mini supermarkets right outside the apartment building. It´s located 15 min walking time from Alhambra and 0-10 min walking time from all the cool places in the city. If you go in the winter, prepare yourself with warm "home clothes´, slippers and wool socks, cos the apartment is quite cold and the heating is not very effective...

Alejandro10
DIC 2019
Perfecta ubicacion! Una vista espectacular al castillo de la Alhambra. Volveria a hospedarme ahi.

Sophie10
DIC 2019
L´appartement est vraiment top avec une vue magnifique et idéalement situé. Rien à redire c´était parfait!

Marc-O9,5
NOV 2019
No surprise. Fulfills exactly the description. Spacious. Fabulous view. Excellent location, hyper central. The general rendition though feels a little impersonal and cold. Kitchen a bit under equipped (no tea towels, odd gathering of utensils) and very noisy heating system (at night, you can hear the pipes whistle). But those are minor details compared to the overall beauty of the full experience.
Respuesta del Departamento de Calidad

Thank you for your review! We are grateful for your words which make us to improve and we hope that you could enjoy our apartment and the city during your stay. Fátima - responsable de calidad de Genteel Home

Eugenia10
NOV 2019
Just the best location you could imagine if you are coming to see Alhambra. Wonderful view at night From the excellent patio. I would happily stay in this place again.

Josefa Remedios Pereira Sanchez10
OCT 2019
Me gustó todo, la ubicación genial, el apartamento es estupendo, grande, muy bien decorado, limpio con una terraza que tiene unas vistas de postal con la Alhambra a lo alto, muchísimo ambiente en toda la zona, la catedral cerquisima, calles con muchísimo encanto, la relación calidad precio excelente. La persona que nos recibió se preocupó muchísimo de tenernos bien informados para que llegáramos sin problema, muy bien.

David10
SEP 2019
Apartment is exactly as per the photos, so ideal for up to 6 people staying at any one time. Spotless and check in/out was managed very well. Terrace and view of Alhambra are amazing. Location is very central, so ideal for walking around Granada. 5 stars from us!

Suzanne10
JUL 2019
The crew did an excellent job communicating with us before and during our check-in at the apartment (there were 4 of us, 2 kids ages 18 and 15 and 2 adults). They arranged for transportation from the airport and we booked the same gentleman, Miguel on the way back using taxi as we are from the US. The location was perfect as it´s central to everything and the view from the roof is spectacular. We walked everywhere and used Yelp Maps to navigate places to eat and visit. Half the fun is getting lost in the Albyzin and Sacromante area. The tea houses are fun and we found one that didn´t offer hookah as our family isn´t into the smoking scene. You must prebook a tour of the Alhambra. We booked a Flamenco performance in Sacromante with Zambra Maria la Canastera and we walked to it from our location and ate dinner at Carmen Aben Humeya another evening. We walked to that too. Everything was perfect. Thank you

David10
JUL 2019
The place was amazing! The view from the patio was over the top and the apartment was very spacious and comfortable. We would definitely highly recommend this place!

Dana10
NOV 2018
Wow - the patio space and view of the Alhambra cannot be beat. Pictures do not do it justice. Our whole group was wowed and we loved sitting on the patio with a glass of wine or our coffee. The apartment is beautiful - many nice touches. Our group of 5 very comfortable there. The location is perfect - a short walk to anywhere you want to go. We loved it!

Jeff7
NOV 2018
We had a lovely time in Granada, it´s a beautiful city. Highly recommend a visit!
The location and views from the apartment were excellent. The apartment was well equipped, everything we needed for a short stay. It was freshly decorated with modern décor. It is a residential block so local people going about their business and no excessive noise.
We had two sets of keys for the apartment which was good but only one main door key for entry to the building; two of them would have been helpful. I was surprised to see we had quilts wrapped in sheets; would have expected quilt covers.
Respuesta del Departamento de Calidad

Thank you very much for your review! It’s great to know you had a pleasant stay and enjoyed your time in our apartment! We are sorry about no leaving 2 complete set of keys, I know it´s not an excuse but we had an issue with our last guests whos by mistake forgot to leave the keys at the apartment and they had to send them to by postal mail. And about the quilts, you found them that way because we didn´t have any covers available on your arriving day due to a problem of supplying on the laundry, so we had to solve it the best way we could at the moment, but it´s no the way we use to dress the beds. We really appreciate your understanding, and hope you enjoyed Granada and your time with us. Genteel Home Team

Carla7,5
OCT 2018
Overall an amazing holiday mostly due to Granada having everything we wanted for a weeks
The view was amazing and fantastic terrace and location.
The 2 rings on the hob didn’t work the fat fryer didn’t work The sun beds on the terrace very old and finally fell apart The bed in the main bedroom was ok but the other beds in the apartment were very hard and ended up with bad back . We had a confirmed late check out while we could still cancel booking but the minute the refund policy was not available 4 days before travel they then sent a refused email causing 3 phone calls and a lot of stress before the holiday,not what I needed .
Respuesta del Departamento de Calidad

Thank you very much for your review Carla, it really helps us to imporve and be better hosts. First of all we want to apollogize for the incoviniences we might have suffered during your stay. We want to thank you for letting us know so we have been able to solve them. We have checked all the issues you have told us abour the kitchen, and they same to work, but we have made a technitian to come and make sure everything works properly. About the bed it´s always a question of taste, each person has a preference for bed, and what in heavy form some, could be to soft for others. About the late check out, what we told yu was that in case there was no reservation for your check out day, you could stay longer at the apartment without extra cost, but a new reservation was made for that dtae, and we have to offer check ins from 3 pm, so it was not possible to finally offer you the late check out. We are a team of young people giving all our best to offer the greatest service we are able to our guests, so it´s very important to us your opinion and impresions so we can grow and succeed in our enterprise. It´s good to know you have enjoyed the time in Granada. Genttel home Team

Larissa8,5
OCT 2018
Very spacious apartment in the best location.

Barbara10
OCT 2018
appartamento bellissimo e curato, con particolari eleganti, molto ben tenuto, pulito e attrezzato. Ha un terrazzo eccezionale con vista Alahmbra che invita a cenare in casa. L´accoglienza è stata ottima, la signorina Rocio ci ha aspettato nonostante avessimo ritardato ed e6stara gentile e cordiale. da consigliare. Grazie! soggiorno stupendo

Bj8,5
OCT 2018
Great view and location. The evenings on the deck can not be beat.

Emily10
OCT 2018
Juan Jose´s apartment was amazing! This bright and comfortable space is situated right in-between the old and new section of Granada. Just steps away from shops, restaurants, bars, and historical sights. Best of all is the view of the Alhambra from the terrace. The communication with both Juan Jose and his associates was very quick and efficient. Rocio met us at the parking garage since we had a car, and led us to the apartment a few minutes away. She showed us a map of the area with popular places to eat and historical sights. The apartment was clean and spacious enough for our group of five adults; without feeling crowded. I would 100% recommend Juan Jose´s apartment!

Dave10
OCT 2018
A fantastic, central location with one the of the best views in town!Really enjoyed our stat.

Laura10
AGO 2018
Amazing views and location. Truly in the heart of everything. Very spacious, bright and clean. We loved the terrace!

Alain10
JUL 2018
This place is incredible. The terrace gives you a magnificent view of the Alhambra. It´s particularly beautiful at 9pm (sunset) and at night, perfect with a glass of wine! The apartment is situated right off Plaza Nueva, at the very beginning of Albayzin, so it´s very convenient for reaching restaurants, shops and monuments. The hosts are extremely good communicators, we had several delays and they wait for us very patiently, gave us a map and some good advice. The bedrooms are very comfortable, the bathroom are top notch, kitchen is very well equipped. Great living room with views of the Alhambra. It´s a really treat to stay in this place for a visit to Granada. Highly recommended. Note: one warning, do not attempt to reach the building by car, it´s impossible due to the fact that all the streets leading to Plaza Neuva are restricted to locals and taxis. Park at the San Augustin Parking, 5 minutes walking distance. The hosts will give you discounted daily parking tickets (you will never need the car while in Granada)

Kathy10
JUL 2018
Great location and an extremely clean house! The bedrooms were good size and a roof top deck off one of the rooms made for a wonderful view for parts of the city.

Brian10
JUL 2018
Our stay in Granada was amazing. The views from this apartment are breathtaking, we wish we could have stayed longer. Location is great!

Jeff10
JUL 2018
We had a great stay at the apartment. There was plenty of space for two adults and two young kids, along with a large kitchen. The views of Alhambra are fantastic, with a huge deck from which to enjoy them. Very centrally located and easy to get around. We highly recommend.

Oscar10
FEB 2018
Amazing location and view. Excellent flat with plenty of room and brilliant terrace. Our host Carlos was really helpful in advising us and making us feel very welcomed. 100% recommended!

William Howe10
OCT 2017
the apartment is excellent, well situated with great views of the Alhambra and easy walking distance from restaurants

emma marshall9,5
JUL 2017
We loved our stay in the penthouse. The views were just as amazing as the photos had promised and the apartment was very clean and cool in the summer heat. Despite the central location it was very quiet in the apartment and all the neighbours were very sweet. Genteel staff were very efficient and helpful and we will come and stay again!Thank you!

John Heaton10
JUL 2017
Our apartment was just perfect. An amazing location in the centre of Granada but so peaceful also. The apartment itself was perfect for our family with everything in good working order and very clean. Everything worked and the wi-if was first class. Carlos our host was highly professional and very attentive to our stay. Excellent service thank you.

Sarah Savage10
JUN 2017
I studied in Granada years ago, fell in love with the city, and have since visited many times. This time my husband and I stayed in Plaza Nueva Apartments with his sister and her fiancé. We all agreed that this is the best apartment we´ve had the pleasure to experience in Granada. The location is amazing, just off Pl Nueva but surprisingly quiet. You have a huge variety of tapas bars and restaurants within a 10 minute walk. But best of all, the view from the terrace is absolutely stunning. We spent every afternoon enjoying the shaded terrace with tinto de verano, looking at the Alhambra, listening to the swallows and church bells, and later at night you can hear strains of flamenco float down the valley from the Sacromonte. Magical. The interior is clean, modern and has every convenience. If you are traveling with other couples, be aware the spacious main bedroom has a double (queen, I think) bed and the other two rooms are noteably smaller and have two single beds. There is no clothes dryer but we put ours in a rack in the sun and they dried in just a few hours. We are already dreaming of a return visit!

Mercedes9,3
MAY 2017
Todo ha sido perfecto.
Carlos fue super amable y nos hizo buenas recomendaciones.
Repetiríamos.

Claude9,8
ABR 2017
We had a wonderful stay in Granada. The location of the apartment was perfect, in the center, on the boarder of the Albaycin. The terrace was just incredible.

Gregg Kreizman8,5
MAR 2017
Location and view are obviously the main attraction for this apartment. Kitchen was well equipped and the living room was comfortable and modern.

Internet was awful, and almost non-existent.
The beds were rock-hard. I know this is common in Spain, but the other genteel home apartemento we stayed in in Savilla had really nice and comfortable beds. These were the things that led to the 5 score for total apartment quality.

Inés10
FEB 2017
Inmejorable ubicación, instalaciones fabulosas, con todas las comodidades necesarias para hacer la estancia perfecta. La terraza tiene unas vistas a la Alhambra y a todo el casco antiguo preciosas. Relación calidad-precio inmejorable. Trato con Luis y Carlos muy fluido y amable. Estuvieron en todo momento solícitos y dispuestos para que nuestra estancia fuera de 10 y, sin duda alguna, lo consiguieron. En definitiva: una casa para disfrutar y un lujo
Para los sentidos. Nos hemos quedado encantados.

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