C’est un bel appartement avec 2 chambres et 2 salles de bain, intérieur, situé dans l’un des endroits les plus recherchés de Florence. Le bâtiment est situé sur la même Piazza Pitti, juste en face du Palais du même nom.
En entrant dans l’appartement, nous trouvons le salon, petit mais confortable, avec Smart TV, table à manger pouvant accueillir 4 personnes et un canapé. La salle fait office de distributeur. Par là, vous pouvez accéder à une belle cuisine indépendante, une salle de bain complète avec douche et la pièce principale, avec un lit double de 1,50 x 1,90 m, Smart TV et une salle de bain complète en suite avec douche.
Retrouvez dans Genteel Home des appartements de luxe en location pour vos vacances. Appartements de luxe à louer dans les meilleurs quartiers de Séville, Madrid, Grenade, Malaga, Marbella, Costa del Sol, Barcelone, Cadix et Florence tout le confort pour votre séjour de luxe sur-mesure.
Appartement Piazza Pitti II
de à
Covid-19: Protocole Genteel Home pour un séjour totalement sûr.
prime location
Réponse du service qualité
Dear Marian,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
fantastic location in the middle of the town. Great hosts who gave us such a welcome and all the information we could have needed.
Réponse du service qualité
Dear Claudeen,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Réponse du service qualité
Dear Cesare,
Thank you for this review of your stay. We are thrilled that you found everything to make your stay a special one.
Jose L.H. Campos
Quality Department Manager
The host was impatient and unhelpful. When we couldn’t find the apartment (note is is 22 but it looks like 99 on the number even our local taxi was confused) she was grumpy and rude, marching down and telling me off in the street. She works on assumed knowledge of Florence (like where to take out the rubbish) and was unhelpful when asked a few questions (we soon gave up). Note there was one roll of toilet paper for a five day stay and no other toiletries so don’t forget to BYO
Réponse du service qualité
Dear Annette,
Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success.
Our staff´s professional service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed in this area, nevertheless please rest assured that your comments will be shared with the entire team for information and further revision.
Thank you again for making us your choice on this occasion, we look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
Nothing to say!
Réponse du service qualité
Dear Chiara,
Thank you very much for sharing this great review of your recent stay at our apartment. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests´ overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.
Jose L.H. Campos
Quality Department Manager
Loved the location! It was right in Piazza Pitti and literally 200 m walk from Il Ponte Vecchio. I would go running every morning along the river to breathtaking views. Unforgettable! The appartment was cozy, nicely decorated. It is not a "view from the window" kinda appartment, because you mostly see rooftops from the windows, but honestly who needs a view, when you are located in the middle of one of the most famous views in the world! All the ammenities were there. The bathrooms were renovated and modern. I was there with my husband and my two daughters (age 10 and 13) and the whole appartment was spacious enough for all of us. We didn´t get to use all ammenities and appliances because we mostly ate out, but I could see that the appartment can be also great for longers stays. The guests, Chiara and Rosalba were really nice and their response to a small issue with the heater was extremely quick. As I said the location is amazing. You have plenty of restaurants around, just 300 m away there´s a supermarket (Conad) and right before crossing the road to enter Ponte Vecchio, stop in the morning (it opens at 8:20) for the best croissants at Ginos Bakery.
I had a small issue with the heater in the first day, but the guests solved it pretty quick and other than that, I did not have any other problem. It was all great.
Réponse du service qualité
Dear Dalina,
Thank you for reviewing your recent stay in our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are also very pleased to read your complete satisfaction with the comfort of the apartment, as well as its wonderful location. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when visiting the area. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Location, finished to a high quality.
Being told that could not arrive till 3 hours after checkin and then not clean and told it would be ready at 9 pm (6hrs after checkin). pictures in email don’t match the flat.
Réponse du service qualité
Dear Matt,
Although we sincerely regret reading that the first day of your stay at our apartment fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated.
In relation to the incidents regarding the cleaning of your apartment, we would like to offer our most sincere apologies as clearly we were not performing to our usual standards on this occasion. We would like to inform you that since receiving your review we have taken action into this matter, using your case as example to guarantee nothing like this ever happens again in any of our apartments. We thank you for bringing it to our attention as we have taken them extremely seriously and have learned from it.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Jose L.H. Campos
Quality Department Manager
Noise from the air conditioner.
Réponse du service qualité
Dear Vladlena,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We hope we can host you again in the near future.
Jose L.H. Campos
Quality Department Manager
everything, we really liked it
nothing
Réponse du service qualité
Dear Lara,
We would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations. Thank you for sharing your experience with us and look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
instalações e localização
gostamos de tudo
Réponse du service qualité
Dear Julio, thank you for your feedback. We are pleased you enjoyed your stay with us and we look forward to serving you again in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Kalima, thank you very muchf or your kind feedback and kind recommendation to our future guests. I is the best reward for us to know that our guests expectations were met.
We hope to see you soon again.
Aija T.
Quality Department
perfectly well located clean and with nice fixtures & bedding . it is a very good value for the money
Réponse du service qualité
Dear Juan, thank you very much for your kind feedback. We are glad our apartment and location were able to meet all your holiday needs during your stay.
We hope to have the opportunity to welcome you back in our apartment soon.
Aija T.
Quality Department
Réponse du service qualité
Dear Lisa, thank you very much for staying with us and for reviewing your personal experience in our apartment. It is wonderful to hear that we were able to make your stay special and we would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Réponse du service qualité
Dear Mathura, thank you very much for your valuable review.
Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it and hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Réponse du service qualité
Dear Alberto, we are glad to know that the apartment met your expectations and you enjoyed its location. We hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Réponse du service qualité
Dear Lisette, thank you very much for staying with us. We are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and exceptional service. We appreciate your kind recomendation to our future guests and we hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Réponse du service qualité
Dear Jessie, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are sorry for any misunderstanding regarding the price, please note that it can vary due to sales channel comission fees. For your future reservation please do not hesitate to contact directly our Reservation Department, our team will guide you on the reservation process and will provide you with a very detailled information of the apartment and the conditions of your reservation.
We are pleased that our apartment, particularly its comfort and location, were to your satisfaction, and the next time you are in the area, we hope to welcome you back for another memorable stay.
Aija T.
Quality Department
Réponse du service qualité
Dear Sandra, thank you very much for making us your choice accommodation and for taking the time to share the highlights of your stay with us.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
Réponse du service qualité
Dear Christopher, thank you very much for your feedback. We are glad to know that you enjoyed our exceptional hospitality and we appreciate your highlights on our lovely property.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department