This spectacular penthouse has 3 bedrooms and 2 bathrooms and is located on the eighth and top floor of a building located in the historic neighborhood of Echeverria del Palo, just a few minutes walk from the beach.
Entering the apartment we directly access the living room, with a sofa, armchairs, Smart TV and side table. At the back of the room we find an area with a desk. From the living room we can go out to the spectacular terrace, through large windows that give a lot of light to the property, and that surrounds practically the entire apartment. The terrace has an area with armchairs, sun loungers and a dining table to enjoy the magnificent Malaga weather. From it we can appreciate impressive views of the sea and the entire neighborhood, as well as Malaga Montains in the background.
View on the map
Elcano Terrace Penthouse
from to
Response from the Quality Department
Dear Sadhana,
We appreciate your feedback and are genuinely sorry to hear about your disappointment regarding the ongoing renovations in the building. Please accept our sincerest apologies for any inconvenience caused.
We want to assure you that these renovations are part of the commitment to enhancing our facilities for the comfort and satisfaction of our guests. Despite the renovations, we would like to emphasize that such construction work does not pose an inconvenience to our guests, allowing free entry and circulation throughout the building. Moreover, our location on the eighth floor minimizes any potential noise disturbances, ensuring a tranquil environment for our guests.
Transparency and guest satisfaction are paramount to us, and we regret falling short of your expectations in this regard. Your feedback is invaluable, and we will use it to improve our service.
Thank you for bringing this matter to our attention, and please do not hesitate to contact us if you have any further concerns. We hope you will give us the opportunity to offer you an even better stay in the future.
Sincerely,
Andrea Prieto García
Quality Department Manager
Genteel-Home
Het uitzicht en hoe schoon alles was !!!!
Alles was super!!!
Response from the Quality Department
Dear Amin,
We sincerely appreciate your positive feedback. It brings us great pleasure to learn that you found the view and the overall cleanliness of our accommodations to be exceptional. Your acknowledgment that everything met your expectations is truly gratifying, and we are honored to have provided you with a great experience.
Thank you for choosing our establishment. We look forward to the opportunity of hosting you again in the future.
Quality Department
Response from the Quality Department
Dear Oliver,
Thank you for taking the time to share your detailed feedback regarding your recent stay at our establishment. We are pleased to hear that you were able to enjoy positive aspects of your stay, such as the cool area, the spacious terrace with views of Malaga, and the convenience of having a nearby supermarket and bus stop.
We sincerely regret that your experience was not entirely satisfactory, and we genuinely appreciate your constructive comments as they help us identify areas for improvement and ensure that future guests have a more enjoyable experience.
It is important to note that the mentioned inconveniences are isolated and unfortunate occurrences. It is disappointing to hear that these aspects did not reflect our high standards of quality. We want to assure you that our team is always ready to assist and provide quick solutions to any issues that may arise during your stay as we showed after your requests.
Once again, we apologize for the inconveniences you experienced and appreciate your feedback. We hope you will give us another opportunity in the future to demonstrate our commitment to your satisfaction.
Quality Department
Tolle Lage mit Nähe zum Strand und Restaurants. Gute Ausgangslage für Unternehmungen. Schöne Aussicht von der Dachterrasse. Wohnung großzügig, für vier Personen sehr gut geeignet, sehr gut ausgestattet.
Die Umgebung war während der Woche etwas laut. Der Parkplatz ist nicht leicht zum einparken wenn man ein größeres Auto gemietet hat. Lebensmittel sollte man gut verpacken, da sie sonst Ameisen anlocken.
Response from the Quality Department
Dear Jasmin, Thank you for sharing your experience with us. We´re delighted to hear that you enjoyed the great view from our apartment and found the location convenient with its proximity to the beach and restaurants. Thank you once again for choosing our apartment. We hope to have the pleasure of hosting you again in the future. If there are any further suggestions or concerns, please feel free to reach out.
Quality Department
頂樓戶外美景盡收眼底，室內裝潢、居住環境非常舒適，讓人不想離開，價格實惠真心值得推薦
淋蓬頭太大，造成水壓變小，如果能換成小一點的淋蓬頭會更好
Response from the Quality Department
Dear guest, Thank you for taking the time to share your positive feedback about your stay with us. Your constructive feedback regarding the shower head is valuable, and we apologize for any inconvenience caused by the water pressure decrease. We will certainly look into the possibility of replacing it. Once again, thank you for choosing our accommodation, and we look forward to welcoming you back in the future. If you have any further suggestions or inquiries, please don´t hesitate to reach out.
Quality Department
Response from the Quality Department
Dear Chelsea, Thank you for your enthusiastic feedback. We are thrilled to hear that your stay was phenomenal. We´re delighted that the decoration and kitchen contributed to a positive experience. Thank you for highly recommending our apartment for any length of stay. We look forward to the possibility of hosting you again and hope for the opportunity to welcome you back.
Quality Department
Further, the fridge was clean but stinky, the garage free, but narrow, the terrace large, but with quite low railing, heating radiators loose, chairs comfortable, but armrest broken (and hidden in cupboard), toilet seats soft closing, but not completely, hair dryer working, but only one time, power outlet not working, etc.
However, the WiFi was very fast and there was an IKEA bolmen booster for children.
Response from the Quality Department
Dear Tobias,
Thank you for taking the time to provide detailed feedback on your recent stay. We´re delighted that you appreciated the luxurious nature of the flat and the stunning views from the balcony. We sincerely apologize for the inconvenience caused by the building doors, and we assure you that our team is actively working to resolve this issue promptly.
Regarding the various concerns raised, we take these matters seriously and will conduct a thorough inspection to address each point comprehensively. We regret that, despite our efforts to offer our guests a private car park to make their arrival and stay more comfortable, this was not to your liking. We also regret that the balcony railing was too small for you. We always try to be transparent with our clients, so you can find the photos and characteristics of our flat on our website, to make reservations under all the information available.
Your feedback is invaluable in our commitment to continuous improvement. On a positive note, we´re glad the WiFi met your expectations. We hope to have the opportunity to welcome you back for an improved experience. Thank you for choosing our accommodation.
Quality Department.
Response from the Quality Department
Dear guest, Thank you for your positive feedback regarding our apartment. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you again for an equally enjoyable experience in the future.
Quality Department
The keys for the lobby and garage are really bad experience. Can´t open time by time.
Response from the Quality Department
Dear Yong Ding, Thank you for sharing your feedback regarding your recent stay at our apartment. We are delighted to hear that you enjoyed the apartment and its views. However, we sincerely apologize for the inconvenience you experienced. We understand the importance of seamless access and will address this issue promptly. Your comfort and satisfaction are our top priorities, and we truly appreciate your understanding.
Quality Department
Response from the Quality Department
Dear Alexandra, Thank you for your kind words and detailed feedback. We´re delighted to know you enjoyed your stay and the amenities nearby. Your satisfaction and intent to return are the highest compliments we could receive. We eagerly anticipate welcoming you back in the future.
Quality Department
Todo. Ambientes amplios. Limpios. Excelente vista. Terraza hermosa. Buena vajilla. Amplia y nueva. Excelentes prestaciones del departamento.
Sin quejas. Todo 10 puntos.
Response from the Quality Department
Estimado Martín, Le agradecemos sinceramente por sus generosos comentarios sobre su reciente experiencia con nosotros. Nos complace enormemente saber que cada detalle de nuestro establecimiento ha cumplido con sus expectativas, desde la amplitud y limpieza de los ambientes hasta la calidad de nuestras prestaciones. Es nuestro compromiso continuar ofreciendo un estándar de excelencia, y esperamos tener el honor de acogerle nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Estimada Victoria, Agradecemos profundamente sus elogios respecto a nuestro apartamento. Nos complace enormemente saber que disfrutó de su estancia. Esperamos con gran entusiasmo la oportunidad de volver a recibirlo en un futuro cercano para ofrecerle una experiencia aún más excepcional.
Departamento de Calidad
Response from the Quality Department
Estimada Elena, Gracias por elegir nuestro apartamento para su reciente estancia. Apreciamos enormemente su opinión y esperamos que hayas tenido una experiencia maravillosa. Fue un placer hospedarle y sería un honor darle la bienvenida nuevamente en un futuro cercano. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de servirle nuevamente pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado Álvaro, Su generosa retroalimentación es profundamente apreciada e importante para nosotros. Siempre es alentador escuchar que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por brindar un servicio de calidad y esperamos la oportunidad de servirle de nuevo.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Dennis, We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are pleased to know that you enjoyed our location and found our accommodation comfortable and convenient for your needs. Your opinion is very important to us, and we take it into account in our continuous effort to provide exceptional service. We hope to have the opportunity to welcome you back in the near future and offer you another enjoyable experience.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nadine,
We really appreciate your high rating and we love that our apartment matched yours expectations. Thank you again for staying with us.
Kind regards.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Emma Gee,
We truly appreciate your time in writing this positive review. Your insights and satisfaction mean a lot to us. We are continuously striving for excellence in hospitality, and your feedback encourages us. We´re eagerly anticipating your next visit.
Jose L.H. Campos
Quality Department Manager
Asunto oli lumoava! ihanat näkymät ja hyvä sijainti.
Response from the Quality Department
Dear Maria,
We would like to extend our deepest gratitude for choosing our apartment as your home away from home. Your decision to stay with us is truly appreciated, and we hope that your experience was both comfortable and memorable. It would be an absolute pleasure to have the opportunity to host you once more in the future. Rest assured, we will continue to uphold our commitment to exceptional service to ensure your next stay is even better.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Francisco:
Muchas gracias por alojarse con nosotros y por esta maravillosa valoración. Esperamos poder volver a recibirle pronto.
Jose L.H. Campos
Director de Calidad
The location, especially the deck, was perfect for a week to relax in a less touristy area as part of a longer trip. The kitchen had everything in it that we needed and more. A good grocery store is directly across the street, and there are many small fruit and veggie stores in the immediate vicinity. We loved it here, and could have easily stayed much longer.
The only thing that could have been better was the internet, but otherwise everything was perfect.
Response from the Quality Department
Dear Susan,
To be considered the best apartment you have stayed at is a great honour for us to read. Thank you very much for this review, we are delighted to know that you have enjoyed your stay to the fullest. We look forward to having the opportunity of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Maciej,
Thank you for taking the time to write this wonderful review about your stay with us. We read with great pleasure how much you have enjoyed the apartment. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
ligging en faciliteiten
niks op aan te merken
Response from the Quality Department
Dear Wilma,
We would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Mols,
Thank you very much for this wonderful review on your stay. We are delighted to read how much you enjoyed the apartment and the breathtaking views one can enjoy from the terrace. it will be our pleasure to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Nataliya,
Thank you for making us your choice for your holidays and for leaving this wonderful review. We are very happy that you enjoyed the apartment, its views and the surroundings. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
I would be mean to mention something like “didn’t like” but I would suggest a professional check of electric and heating system. It is really a very small issue and it should not affect anyone decision to book this amazing property.
Response from the Quality Department
Dear Radu,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
Cold because ventilation and heating on summer mode but great service and they could fix it quickly
Response from the Quality Department
Dear Araz,
Thank you for the time you have taken out of your day to write a review on your stay. We are happy that the issue with the heating could be fixed in a promptly manner. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
La terraza una maravilla,las vistas preciosas,el piso está muy bonito,limpio y espacioso.
Me ha gustado todo,si tuviera que sugerir algo sería algún espejo de cuerpo entero,sólo hay los del baño.
Response from the Quality Department
Estimada Idoia:
muchas gracias por compartir sus experiencias con nosotros. Saber que ha disfrutado de su estancia es nuestra mayor satisfacción.
Jose L.H. Campos
Director de Calidad
The host arrived to meet us with the keys and instructions for the car park. All very easy and well-coordinated
The kitchen was really nice but could do with some more pots and pans if you do choose to cook at the apartment rather than going out.
Response from the Quality Department
Dear Deborah,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our apartment and are delighted to read that we were able to match your holiday expectations. Thank you as well for sharing your feedback. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process.
We look forward to serving you again in the near future.
Jose L.H. Campos
Quality Department Manager
The terrace is superb. The furniture, cleanliness, and kitchen tools were excellent.
The bedrooms had no locks!
Response from the Quality Department
Dear Twiggy,
First and foremost we would like to thank you for the praising review you shared following your recent visit to our apartment and are delighted to read that we were able to match your expectations. It has been a pleasure for us and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
Beautiful large and clean apartment with beautiful views!
The entrance hall of the apartment and the immediate area where construction was taking place. With our large rental car parking in the garage was quite a challenge.
Response from the Quality Department
Dear Sandra,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our apartment with us. We hope to see you again in the near future.
Jose L.H. Campos
Quality Department Manager
(-) Parking space is very narrow and difficult. We cod not use it for our van
Response from the Quality Department
Dear Hamad, thank you very much for making us your choice apartment and for your constructive feedback.
We hope to meet you in near future again.
Aija T.
Quality Department
Lägenheten
Response from the Quality Department
Thank you very much for your valuable review.
We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We would love you to come back to enjoy more memorable days with us.
Aija T.
Quality Department
Un ático espectacular y muy acogedor cerca de la playa, hemos estado realmente cómodos. La terraza es un auténtico lujo, realmente la hemos disfrutado mucho. Resumiendo, muy recomendable.
Response from the Quality Department
Omar, le damos las gracias por compartir su experiencia con nosotros y estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos que nos visite de nuevo en el futuro.
Aija T.
Departamento de Calidad