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Marin Garcia III
Apartment

Malaga · Centro

9.1 (74 valuations)   ·  View on the map


1-6
Guests

2
Bedrooms

1
Bathroom

95 m2
Surface

About accommodation

This beautiful two bedroom apartment is located on the third floor of a beautiful building located on Marin Garcia street, the most central and quoted area of ​​Malaga.

Entering through the main door we find a diaphanous area composed of a beautiful living room, superbly decorated with every detail, and exterior. The living room has a double sofa bed, which gives the apartment a capacity of up to 6 people. In the other part of the room we have the dining room, with a table for 6 people. Continuing through the dining room we reach the kitchen, independent and fully equipped with everything you need.

Across the living room we find the two bedrooms, both exterior, facing Marin Garcia street. One of them has a double bed of 1.80 x 1.90 and the other with two beds of 0.90 x 1.90. In front of both bedrooms is the bathroom, complete and with shower.

Marin Garcia street is one of the most valued in Malaga. It is located in the best area of the center, a few meters from the emblematic Larios street, the main artery of the city. In addition, it is within walking distance of all the monuments and emblematic places of the city: the museums, the cathedral, the Alcazaba, the Plaza de la Marina, etc., everything is a few meters from the apartment.

The building dates from the early twentieth century, having been completely renovated nowadays. Despite being located in the center, Marin Garcia Street is a quiet street, although the area is full of restaurants and small tapas bars where you can taste the best Malaga and Andalusian cuisine. Also in the surroundings there are supermarkets and small shops where you will find everything you need for your stay.

Air conditioning Split
Heating Split
Services Soap, gel, shampoo, sheets and towels
Pets Not allowed
Cot Available
Floor 3rd Floor
Elevator Available
Sofa-bed Capacity 1-2 persons
Fiber internet Free
View all equipment

Services

> Check-in in person.
> Customer service.
> Cot and high chair available on request.
> Laundry service on request.

House rules

> Check-in: from 15:00h to 21:00h.
> Check-out: before the 11:00h.
> No parties or events are allowed.
> Smoking is not permitted on the property or in communal areas.
> Reduce noise from 23:00h to 9:00h
> This accommodation does not allow pets.

Additional Information

> Late Check-in: Tickets after 21:00h have an extra charge which must be paid on arrival to the person who will receive you.
From 21:00h to 00:00h: 30€. From 00:00h to 02:00h onwards: 50€.


> A/MA/01269
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The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:




• Reception and luggage custody service. 5€ per suitcase and day.


• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.


*Possibility of daily periodic cleaning apart. Ask for price.


Apartment’s Rating

9.1 (74 Valuations)

Location
10
Quality
8.9
Cleaning
9.2
Staff
9
Facilities
9
Recommendable
9.2

We are interested in your opinion


Our Guests’ Opinions

Katarzyna Pańczyniak10
JAN 2024
Bardzo miłe powitanie przez Denis, która czekała na nas o późnej porze. Zostaliśmy wcześniej poinformowani o koniecznośc
Wspaniała lokalizacja, ciche mieszkanie, wygodne łóżka.
Response from the Quality Department

Dear guest,

Thank you for sharing your positive experience with us. We´re delighted to hear that Denis provided you with a very nice welcome.
It´s wonderful to know that you enjoyed the great location, quiet atmosphere, and comfortable beds in the apartment. If there´s anything else we can do to enhance your experience or if you have further recommendations, please feel free to let us know. We appreciate your feedback and hope to have the opportunity to welcome you again in the future.

Quality Department

MARIA JOSÉ PATIÑO JIMENEZ10
JAN 2024
Este fin de semana me he alojado con unas amigas y hemos quedado muy contentas con el trato de Agüeda, la ubicación y limpieza del apartamento. Precioso. Eso si, el sofá cama del salón no está a la altura del resto del apartamento, no pueden dormir dos personas, es muy fino y necesita un cambio urgente. Por lo demás excelente relación calidad - precio.
Response from the Quality Department

Estimada María Jose:

Agradecemos sinceramente sus comentarios positivos sobre su estancia en nuestro apartamento. Nos alegra saber que quedaron contentas con el trato de Agüeda, así como con la ubicación y la limpieza del apartamento. Tomaremos en consideración su feedback sobre el sofá cama del salón y evaluaremos la posibilidad de realizar mejoras. Valoramos su opinión y esperamos recibirlos nuevamente en el futuro.


Departamento de Calidad.

Ali Al Saadi8
JAN 2024
Quite well staffed with things, fresh and well cleaned. Recommend renting it.
AC in the living room does not work.
Response from the Quality Department

Dear Ali Al Saadi,

Thank you for your positive comments about the apartment. We sincerely apologize for the issue with the AC in the living room. Our team is always ready to assist with these occasional inconveniences during stays. Please know that we are committed to maintaining the perfect condition of our apartments, and we appreciate your understanding. If there´s anything else we can do or if you have more suggestions, please let us know. We value your feedback and hope to have the chance to host you again.

Quality Department

Clara Lucia de la Torre Fernández8
JAN 2024
Review without any comments.

Mal Aikman10
JAN 2024
Beautiful apartment in the Centre of beautiful Malaga.
The location was fantastic - could walk everywhere through the cute Old Town. Parking wasn’t too far away (about 170 metres) so good for day trips. Gemma who welcomed us was amazing and flexible (we had a little internet issue during the day that made it difficult to communicate) and went the extra mile in welcoming us to this beautiful city. The olive oil sachets were much appreciated!
Response from the Quality Department

Dear Mal, Thank you for sharing your wonderful experience at our beautiful apartment in the heart of Malaga. We are thrilled to learn that you enjoyed the fantastic location. It´s delightful to hear that Gemma´s warm welcome and flexibility made a positive impact on your stay. We understand that clear communication is essential, and we appreciate your patience with any internet issues. Your satisfaction is of utmost importance to us, and we look forward to the pleasure of hosting you again in the future.

Quality Department

Chiara Bazzarini10
JAN 2024
Bellissimo e nuovissimo appartamento nel cuore di Malaga, dotato di ogni comfort
Bellissimo e nuovo appartamento in pieno centro a Malaga. Posizione centralissima (in una laterale della via principale della città) ma comunque molto silenziosa, e vicina a un parcheggio sotterraneo (a pagamento ma molto comodo). Due camere matrimoniali grandi e dotate di ogni comfort. I proprietari sono stati gentili e ci hanno fornito prima dell’arrivo informazioni sul parcheggio; inoltre, ci hanno lasciato caffè per fare colazione, molto apprezzato. Appartamento ideale per due coppie o per una famiglia!
Response from the Quality Department

Dear Chiara,

Thank you so much for your words regarding our apartment in the heart of Malaga. We are pleased to know that you found the bedrooms well-equipped, offering every necessary comfort. It´s delightful to have been able to provide you with helpful parking information. We hope to welcome you again in the future, providing you with another pleasant experience in the wonderful city of Malaga.

Quality Department

Amanda Armes10
DEC 2023
Very comfortable & very central.
Response from the Quality Department

Dear Amanda, Thank you for sharing your feedback. We´re delighted to hear that you found the accommodation very comfortable and centrally located. Providing a comfortable and convenient experience for our guests is our priority, and we´re pleased that we met your expectations. Thank you for choosing our accommodation, and we look forward to welcoming you back in the future.

Quality Department

Sophie Buekenhoudt9
DEC 2023
ruim en proper, recent genoveerd appartement.
Response from the Quality Department

Dear Sophie, Thank you for your positive feedback. We´re delighted to hear that you found our apartment spacious, clean, and recently renovated. Providing a comfortable and updated space for our guests is a top priority, and we´re pleased to know that it contributed to your positive experience. We appreciate your choosing us and look forward to hosting you again in the future.

Quality Department

Alison Nauman10
NOV 2023
Will be back!
Position spot on. Comfortable. All you need in the apartment. Greet/meet with ladies on arrival was excellent.
Response from the Quality Department

Dear Alison,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our central location to be spot on, and that the apartment provided the comfort and amenities you needed. It´s wonderful to know that the greeting and meeting with our team upon arrival met your expectations. We look forward to welcoming you back on your next visit and providing you with another enjoyable stay.

Quality Department

rebecca Slattery10
NOV 2023
Cosy comfortable little gem
Location perfect very comfortable clean good beds ..host very helpful .
Would have loved choice of late checkout or somwhere to store luggage as had late flight home.
Response from the Quality Department

Dear Rebecca, Thank you for sharing your positive feedback. Your appreciation for the cleanliness, comfort, and the assistance from our host is truly valued. We understand your preference for a late checkout or luggage storage option, and we appreciate your suggestion. Guest feedback is important to us, and we will certainly consider ways to enhance our services in the future.
Thank you for choosing to stay with us, and we hope to welcome you back on your future travels.

Quality Department

luciana novaes8
NOV 2023
La ubicación perfecta y la limpieza del departamento
Que se demoraran tanto a contestar de la posibilidad de dejar maletas. Aunque hemos preguntado varias veces recién nos contestaron al ultimo dia casi sobre la hora de salir
Response from the Quality Department

Estimada Luciana,

Gracias por compartir su experiencia con nosotros. Nos alegra saber que la ubicación y el servicio de limpieza cumplieron con sus expectativas, pudiendo disfrutar de una estancia placentera.

En cuanto al equipaje, nos gustaría aclarar que, dado que no tenemos una recepción física, no podemos ofrecer servicios de almacenamiento de equipaje. La tardanza en dicha respuesta sobre la posibilidad de dejar maletas se basó en que necesitábamos confirmar si teníamos alguna reserva para el día de su salida, para poder ofrecerles una ampliación del check out, pero lamentablemente en su caso no fue posible, ya que teníamos que preparar el apartamento para los siguientes huéspedes. En estos situaciones solemos recomendar siempre opciones de taquillas cercanas para que los huéspedes puedan guardar sus maletas antes del check-in o después del check-out. Lamentamos cualquier inconveniente que esto haya causado durante su estancia.

Departamento de Calidad.

Jose Manuel CELORRIO PEREZ7
OCT 2023
Ubicación y estado de todo el alojamiento ,comodidad camas, limpieza.
Baño muy pequeño ,poca flexibilidad en la hora de entrada y la salida.
Response from the Quality Department

Estimado Jose Manuel,

Agradecemos sinceramente su reseña y su elección de hospedarse en nuestro alojamiento. Nos alegra saber que encontró que la ubicación, el estado general del alojamiento, la comodidad de las camas y la limpieza fueron satisfactorios durante su estancia.

Lamentamos escuchar que el baño le pareció pequeño, y entendemos que esto puede ser un factor importante en la comodidad del alojamiento. Apreciamos su feedback y lo tendremos en cuenta en nuestros esfuerzos por mejorar.

Respecto a la flexibilidad en la hora de entrada y salida, lamentablemente, debido a la necesidad de realizar una limpieza completa del apartamento para recibir a los siguientes huéspedes, no siempre podemos acomodar solicitudes de check-in temprano o check-out tardío. Esto nos permite garantizar la limpieza y el estado óptimo del alojamiento para todos nuestros huéspedes. Esperamos que esta política no haya causado mayores inconvenientes durante su estadía.

Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios. Esperamos que considere volver a alojarse con nosotros en el futuro.


Departamento de Calidad.

Eddy Idema8
OCT 2023
Mooi appartement in één van de gezellige snalle straatjes in het centrum van Malaga,l. Een absolute toplocatie als je, net als wij, houdt van een maximale beleving van de sfeer in de stad. ´s-Ochtends verse broodjes halen bij de bakker om de hoek, voor de overige boodschappen kun je terecht bij de kleine supermarkt op loopafstand. Veel leuke authentieke winkeltjes en gezellige barretjes en restaurants binnen handbereik. Wij gingen in de herfstvakantie, qua temperatuur (24 graden) een perfecte periode! Aanrader!
Niets! Omdat we ook nog wat van de omgeving wilden zien (Alhambra, Ronda, Fragiliana en Nerja) hadden we voor de hele week een auto gehuurd. De parkeerkosten in de dichtstbijzijnde parkeergarage (Camas) waren wel erg hoog. Maar dat is de prijs die je betaalt voor de beleving van de stad!
Response from the Quality Department

Dear Eddy, We are delighted to hear that you had a wonderful experience in our apartment in the heart of Malaga. Our prime location offers an extraordinary opportunity to immerse yourself in the city´s vibrant atmosphere. We appreciate your recommendation and your description of the convenience of fresh bakery products and a nearby mini-market. Exploring the authentic shops, bars, and restaurants within easy reach adds to the allure of the area. Thank you for sharing your experience, and we look forward to welcoming you back in the future.

Quality Department

Eduardo Jaar9
OCT 2023
La ubicación del apartamento. Es un espacio tranquilo, seguro y confortable. Nos permitió recorrer la ciudad caminando.
Quedamos satisfechos de la atención de los anfitriones y del alojamiento.
Response from the Quality Department

Estimado Eduardo, Estamos profundamente agradecidos por su reseña y por reconocer la dedicación de nuestro personal. Saber que tuvo una experiencia tan positiva con nuestro equipo y que contribuyó significativamente a su disfrute es muy alentador para todos nosotros. Sus amables palabras y su aprecio sirven como un gran motivador para que nuestro equipo continúe esforzándose por la excelencia en la satisfacción del huésped. Anticipamos con entusiasmo la oportunidad de alojarle nuevamente en el futuro.

Departamento de Calidad

Maria Teresita corbo Mena7
OCT 2023
La ubicación.
No había lugar para las maletas. Las sillas deterioradas.
Response from the Quality Department

Estimada María:

Agradecemos sinceramente sus comentarios sobre su estancia. Nos alegramos que la ubicación haya sido de su agrado.

Por otro lado, debido a la ausencia de una recepción física y el tener que preparar el apartamento para el siguiente huésped, nos limita la posibilidad de almacenaje de equipaje, sin embargo, nuestro equipo de atención al cliente está siempre disponible para recomendar las consignas más convenientes para cada huésped según el caso.

En cuanto a las sillas deterioradas, lamentamos mucho la incomodidad que esto haya causado. Estamos comprometidos a mantener el apartamento en las mejores condiciones y hemos tomado nota de esta situación para realizar las reparaciones necesarias.

Valoramos enormemente sus comentarios, ya que nos ayudan a mejorar la experiencia de nuestros huéspedes. Lamentamos cualquier inconveniente y estamos comprometidos a implementar mejoras según sea necesario. Esperamos tener la oportunidad de recibirle nuevamente y ofrecerle una experiencia mejorada.

Departamento de Calidad.

Dennis Woollam10
SEP 2023
Brilliant place to stay on old centre of Malaga. !
Great part of the old town with everything at your door step. Everything was functional, clean and spacious! No complaints at all. Obviously, there will be some noise (it’s Spain) but we found closing the window and putting on the air conditioner perfect for us.
Nothing to dislike.
Response from the Quality Department

Dear Dennis, Your generous feedback is deeply appreciated and important to us. It´s always heartening to hear that our guests had a great experience and enjoyed their stay. We strive to provide quality service and we´re looking forward to the opportunity to serve you again.

Quality Department

carla ventosa8
SEP 2023
Una ubicación ideal y un apartamento que tiene todo lo que necesitas.
La ubicación.
Solo había un baño y era bastante pequeño, para 5 personas hubiéramos necesitado 2 baños.
Response from the Quality Department

Estimada Carla, Le agradecemos sus comentarios sobre su reciente estancia con nosotros. Nos alegra que la ubicación y las comodidades del apartamento hayan estado a la altura y esperamos esto haya favorecido a tener una maravillosa estancia. Por otro lado, respecto al cuarto de baño, uno de nuestros principales objetivo es ser siempre transparentes con nuestros clientes, por lo que las fotos y características del inmueble pueden consultarse en nuestra página web antes y después de la realización de cualquier reserva, intentando así evitar cualquier, en la medida de lo posible, cualquier malentendido al respecto. Valoramos su retroalimentación puesto que es la clave para mejorar nuestros servicios. Esperamos tener la oportunidad de hospedarle de nuevo, y poder ofrecerle una experiencia mucho más memorable.

Departamento de Calidad.

Sara Caceres10
SEP 2023
De lujo!
El departamento bellísimo y super cómodo. Todo se notaba bastante nuevo y bien cuidado. El edificio tenia ascensor, lo cual nos permitió subir sin inconvenientes nuestro equipaje. Su ubicación excelente, los lugares gastronómicos y comerciales super cerca, como también atracciones y acceso al transporte publico.
Response from the Quality Department

Estimada Sara, Les extendemos nuestro sincero agradecimiento por sus apreciaciones respecto a nuestro alojamiento. Nos complace que hayan valorado la funcionalidad, la estratégica ubicación y el estado impecable de las instalaciones. Sería un privilegio volver a acogerles en un futuro. Reciban un saludo cordial y esperamos tener la oportunidad de hospedarles de nuevo.

Departamento de Calidad

Assouad Charles8
SEP 2023
Review without any comments.

ANNABELLE SARMIENTO10
AUG 2023
Superb
Location - property is at the centre and accessible to everything..very near to the market , just steps away to calle larios …
Response from the Quality Department

Dear Annabell, Your feedback emphasizing the central location of our apartment is highly appreciated. We are glad that this aspect of your stay was convenient for you. Thank you for sharing your experience, and we anticipate the pleasure of hosting you again soon.

Quality Department

Enrique Ponce de Leon10
AUG 2023
Review without any comments.

Kevin Cafiero10
AUG 2023
Review without any comments.

Krystian Mierzwinski9
AUG 2023
Review without any comments.

mark patton9
AUG 2023
We stayed in the 2 bed apartment No3 on the 3rd floor.. Light Bright and well decorated throughout. A/C in every room worked well at cooling the apartment down. Superb powerful Shower and Comfy beds. Good well equipped kitchen with a Nespresso machine. Outside noise kept to a minimum with the excellent blackout shutters. Location was amazing, right in the thick of it. Within a 5-7 min walk to everything and a few minutes walk from Parking Camas if you arrive by car like we did Rosa our host who met us was lovely and gave us some great tips for eating and drinking.. Malaga is a great City and has a bustling eating out scene as well as plenty of Cultural and Historical points of note.
No Smart TV hardly a deal breaker I know but just expect it these days . Maybe time to give the AC units a good clean inside
Response from the Quality Department

Dear Mark Patton, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.

Jose L.H. Campos
Quality Department Manager

Carlos Rodrigo Zamudio Wehrhahn10
AUG 2023
Todo cerca, todo bien.
La ubicación era perfecta, justo al centro de todo, nos permitió llegar fácilmente a todos los lugares que queríamos conocer.
Estacionar era difícil ya que los que habían cerca, por la zona en cuestión, se llenaban rápido pero en general pudimos sobrellevar esto y que no influyera mayormente en nuestra experiencia.
Response from the Quality Department

Estimado Carlos, Nos gustaría expresar nuestro sincero agradecimiento por elegir nuestro apartamento como su alojamiento. Nos complace saber que nuestra ubicación céntrica cumplió con sus necesidades. Estar situados en el corazón de Cádiz es una de nuestras mayores ventajas, y nos alegra que haya mejorado su experiencia, a pesar de la dificultad que experimentó con el estacionamiento. Esperamos recibirle nuevamente en el futuro y brindarle otra estancia memorable.

Departamento de Calidad

Pedro Santos8
JUL 2023
Great place to fully meet Málaga.
The apartment was very nice, it was located in quiet a location, although with a Bar below, there was respect towards people and the bar closed after a certain hour. From my past experiences in other apartments, this one had a lot of accommodations. Also Near the main shopping avenue were it was full during the night.
One comment from my side I noticed that the building Water pump was always kicking in during the night, maintenance is needed and the AC vents are very dirty all 3 AC need urgent cleaning ASAP. Overall all problems that can be solved within an afternoon.
Response from the Quality Department

Dear Pedro, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.

Jose L.H. Campos
Quality Department Manager

Yasmine Chraibi10
JUL 2023
Review without any comments.

Musade Albayrak9
JUL 2023
Review without any comments.

Yassine Taybi9
JUL 2023
Review without any comments.

Carlos Martínez9
JUN 2023
La ubicación, las habitaciones y el disponer de aire acondicionado tanto en éstas como en el salón.
El único aspecto negativo es que el baño es pequeño y puede resultar incómodo si se alojan 4 personas en el apartamento.
Response from the Quality Department

Estimado Carlos, Agradecemos sinceramente sus comentarios y sugerencias, y lamentamos cualquier inconveniente que haya experimentado. Nos gustaría asegurarnos de que sepa que tomamos en serio cualquier feedback de nuestros huéspedes. Esperamos tener la oportunidad de mostrarles nuestra mejora en su próxima estadía.

Jose L.H. Campos
Director de Calidad

Alba Carrasco10
JUN 2023
Apartamento 100% recomendable.
Ubicación perfecta, el apartamento estaba muy limpio, las camas eran muy cómodas y no le faltaba ningún detalle.
Response from the Quality Department

Estimada Alba, Apreciamos enormemente su reseña positiva y el impacto favorable que tiene en nuestro equipo. Su satisfacción es nuestra mayor recompensa y nos impulsa a mantener nuestro compromiso con la excelencia en el servicio. Si en algún momento decide emprender un nuevo viaje, sería un honor recibirle nuevamente. Sus comentarios nos inspiran a seguir brindando experiencias inolvidables. Le agradecemos compartir su satisfacción con nosotros y por habernos elegido como su opción de alojamiento.

Departamento de Calidad

Christa Fuchs9
JUN 2023
Die tolle Lage im Zentrum und trotzdem ruhig.
Uns hat alles gefallen.
Response from the Quality Department

Dear Christa. We sincerely value your feedback and are grateful for your high praise. Your satisfaction is our greatest reward. Anticipating your next stay with us.

Jose L.H. Campos. Quality Department Manager.

andrea guerrieri10
JUN 2023
Bell´appartamento nell´atmosfera liberty di Malaga
Posizione centrale, appartamento pulitissimo, curato con stile e gusto in ogni particolare e veramente accogliente. Cucina ampia (separata dal living), saloncino e ambiente pranzo... tutto molto vivibile e gradevole. Proprietaria veramente gentile, accogliente e attenta a tutti; disponibile a venire incontro alle eventuali esigenze, e a dare indicazioni sulla città. Assolutamente da consigliare.
L´appartamento è dotato di un solo bagno e non ha il bidet. E´ perfetto per un gruppo di quattro persone; mentre per una famiglia di sei è necessario usare un divano letto in salone, non particolarmente comodo per chi non è capace di un minimo di adattamento.
Response from the Quality Department

Dear Andrea, We wanted to take a moment to express our heartfelt gratitude for selecting our apartment for your recent stay. Your recognition of our staff´s service is truly appreciated. They are dedicated to providing the highest level of service and creating a memorable experience for each guest. We are honored to have hosted you, and we eagerly await the opportunity to serve you again. Please do not hesitate to reach out if there is anything we can do to make your future visits even more enjoyable.

Jose L.H. Campos
Quality Department Manager

Laura Alejandra Canestri9
MAY 2023
Excelente departamento en la mejor ubicación. Estuvimos muy cómodos, nuestra host Maria José muy atenta a todo, dándonos consejos para movernos en la ciudad. Tuvimos un inconveniente en el departamento y lo solucionaron muy rápido. Volvería sin dudas!!!
Quizás hubiéramos necesitado 2 baños, pero no es problema del alojamiento, lo sabíamos de antemano.
Response from the Quality Department

Estimada Laura. Apreciamos enormemente su crítica positiva y considerada. Es gratificante saber que disfrutó de su estancia. Sus observaciones nos inspiran a seguir brindando un servicio excepcional.

Jose L.H. Campos Director de Calidad.

Pamela Buszka8
MAY 2023
Nice, modern flat in a great location. This apartment had all the essentials and was great for our two week stay. Perfect location. Can be noisy during the day if you have the windows open but very quiet at night. Central location near shopping and restaurants. Not far from the beach. Would definitely stay here again.
Response from the Quality Department

Dear Pamela Buszka,

Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

Rachid Ait Tala10
MAY 2023
La proximité et le confort très bon qualité et prix
Response from the Quality Department

Dear Rachid,
thank you for your kind words about your stay at our apartment. It´s truly rewarding to know that our attention to detail and outstanding service helped make your experience a memorable one. We look forward to welcoming you back soon.

Jose L.H. Campos
Quality Department Manager

Angela Bowe8
APR 2023
Review without any comments.

Eniko Vad10
APR 2023
Review without any comments.

Xu Jing9
APR 2023
Review without any comments.

Jonathan Esteban Miguel9
APR 2023
Review without any comments.

Christel Barrett9
MAR 2023
Nice apartment. Excellent location. Quiet even though location is in an area with alot of restaurants, bars and shops.
Location was excellent. The decor was nice. Beds good.
Bathroom small. Sofa and carpet could use a refresh.
Response from the Quality Department

Dear Christel,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review and we look forward to serving you again in the future.

Jose L.H. Campos
Quality Department Manager

Pattison Helen10
MAR 2023
Lovely apartment in centre of Malaga old town
Response from the Quality Department

Dear Helen,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Malaga. We will be delighted to welcome you back on your next trip.

Jose L.H. Campos
Quality Department Manager

DAEMAR DEERR10
MAR 2023
Review without any comments.

Héctor Carreño2
FEB 2023
Esta ha sido por lejos la PEOR experiencia. La recepcionista estaba empecinada en exigir una garantía antes de ingresar al departamento. Pero se me exigió una garantía sin límites de tiempo ni cantidad y con acceso directo a mi Tarjeta de Crédito. Me negué rotundamente pues no es posible otorgar una fianza infinita e ilimitada, y probablemente esté cercana a lo ilegal. Luego el departamento nos dejó sin agua caliente. Me contacté con personal de la hospedadora, que por cierto demoró en responder. No hubo respuesta ni solución. Al día siguiente tampoco hubo agua caliente y la mitad de mi familia se vio obligada a asearse nuevamente con agua fría. Creo que debí ser yo quien pidiera la garantía por la mala atención, mal rato, majadería en pedir fianzas absurdas y casi ilegales, no contar con agua caliente y nula solución por parte de la hospedadora. Desde luego que no hubo tampoco ningún tipo de compensación y menos aún alguna explicación verosímil. No recomiendo este departamento para nadie y menos para familias.
Response from the Quality Department

Estimado Héctor:
Aunque lamentamos leer su desilusión con el apartamento, agradecemos el tiempo para escribir una reseña sobre la misma. Parece que algunos aspectos no han estado a la altura de sus expectativas y nos gustaría aprovechar esta oportunidad para aclarar algunos aspectos:

Tanto en el anuncio previo a realizar la reserva como en nuestra toma de contacto tras la misma, informamos de que se tendrá que mostrar una tarjeta al realizar el registro de entrada y que nos guardamos el derecho, siempre informándoles de antemano, de cargar el importe mencionado en el mensaje a modo de fianza. En ningún momento se solicita fianza infinita o ilimitada y siempre actuamos dentro de la legalidad vigente. Nos tomamos muy en serio la privacidad y protección de datos de nuestros clientes, por lo que cumplimos toda la normativa vigente dentro de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales. Asimismo, nuestra empresa cuenta con el certificado de cumplimiento PCI-DSS de seguridad que garantiza la eliminación de los datos de la tarjeta de nuestros clientes dos días después de la fecha de finalización de la estancia.

Por otro lado, nos sorprende que sugiera que nuestro equipo no hiciera nada para ayudarle con el agua caliente, ya que fuimos personalmente en repetidas ocasiones durante los dos días que duró su estancia en el alojamiento con un técnico para identificar el problema. Tras estudiarlo, como le explicaron, no existía problema; solo se había consumido toda el agua caliente y el termo eléctrico necesitaba un tiempo prudencial para calentar más agua.
Nos entristece que tras los esfuerzos y toda la atención personalizada nos puntúe con tan baja nota. Nos esforzamos para ofrecer servicios de calidad a todos nuestros huéspedes.
Gracias nuevamente por su visita y críticas constructivas, nuestro objetivo principal es que asegurar a nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas. Estamos ansiosos por tener la oportunidad de recuperar su confianza.

Jose L.H. Campos
Director de Calidad

Helene Dufresne10
FEB 2023
Il y a eu un problème à notre arrivée, le ménage n’avait pas été fait. Mais les choses sont vite rentrées dans l’ordre.
Response from the Quality Department

Dear Helene,
We are sorry that upon your arrival there was a confusion with the cleaning. However, once this issue was sorted we are happy that everything went well. Thank you for reviewing us. We will be delighted to welcome you back again soon.

Jose L.H. Campos
Quality Department Manager

Marta De Loma-Ossorio10
JAN 2023
Piso en pleno centro, camas comodísimas y todo muy limpio.
Sofá cama un poco incómodo. Poco papel higiénico.
Response from the Quality Department

Estimada Marta:
Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro apartamento, en Genteel Home siempre nos esforzamos en superar las expectativas de nuestros clientes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo. Hemos tomado nota de sus comentarios sobre el sofá cama y los amenities y verdaderamente sentimos que este no cumpliera sus estándares de comodidad. Gracias una vez más por elegirnos y por sus críticas, esperamos poder volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Dominique Boutin10
JAN 2023
Emplacement central dans la vieille ville, calme (en janvier) à proximité de toutes commodités. Très propre et bien équipé, bonne réactivité et bons conseils de notre hôte.
Response from the Quality Department

Dear Dominique,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

Abselam Abdelkader Ahmed10
JAN 2023
Review without any comments.

Maria Martinez Vieta7
JAN 2023
ubicación
tuvimos un problema familiar con las fechas y aún estando libre el día anterior a nuestra llegada no quisieron cambiarnoslo.
Response from the Quality Department

Estimada María:
Gracias por alojarse por nosotros y por remarcar la gran ubicación del apartamento. Según la política de cancelación que eligió al hacer la reserva, se pueden modificar las fechas de su estancia, quedando fuera de nuestro alcance este cambio.
Sin embargo y por sus valoraciones personales, nos alegra saber que el apartamento en sí cumplió con sus expectativas y que nos otorgue un 10 en la mayoría de los criterios.
Esperamos poder volver a recibirle de nuevo pronto.

Jose L.H. Campos
Director de Calidad

Joanne McCarthy10
JAN 2023
Wonderful stay in Malaga!
We rented this property for 2 weeks at the beginning of January. It was perfect. Very well located, close (walking distance) to everything: restaurants, market, monuments, Mediterranean, shopping, taxis, etc. The apartment was very clean, comfortable - including the beds - and the kitchen was stocked with various staples (coffee, salt, olive oil...) which is not always the case in other rentals. A big plus also was that it was very quiet even though close to the Calle de Larios which is a busy street. The bathroom is a bit small but it was fine and functional for the three of us. The building is nice and clean with an elevator. Finally, the communication with the manager/hostess Maria José was absolutely wonderful. She was pleasant, very responsive to any question or request, made wonderful suggestions for restaurants, activities and guides. We had a great time in beautiful Malaga!
Response from the Quality Department

Dear Joanne,
Thank you for the great feedback of your recent holiday experience at our apartment; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our apartment and staff were able to meet all your needs during your stay. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

Jose L.H. Campos
Quality Department Manager

András Kőhegyi10
JAN 2023
The accommodation is located in the center of the city center, in one of the pedestrian streets. In the middle of the bustling downtown life. Tourist destinations, shops, restaurants, cafes were only a few steps away, but the port and the beach were also a few hundred meters away. Parking was a few minutes away in a city underground garage, with additional costs, which are independent of the accommodation. The apartment is very modern and tastefully furnished, the comfortable beds, the living room, the kitchen and the dining room are well equipped. We liked everything very much. We really enjoyed the accommodation. I recommend it to everyone who is looking for a downtown atmosphere in Malaga.
I liked everything.
Response from the Quality Department

Dear András,
We are delighted to read your review of our apartment and your stay. We hope you will give us the oportunity to host you again in the future.

Jose L.H. Campos
Quality Department Manager

Wanda Broeckx10
DEC 2022
Uitstekende locatie! Prima communicatie met hosts Gema en Iago. Appartement supernetjes met volledig uitgeruste keuken. Badkamer beetje klein maar toch wel ok voor 3 personen. Goede matrassen en hoofdkussens.
Gezien de centrale ligging en de aanwezigheid van restaurants in de straat is het ´s avonds en ´s nachts wel vrij druk en lawaaierig. Na sluitingstijd volgt ook nog het poetsen en opruimen van het terras. Oordopjes zeker nodig voor slechte slapers.
Response from the Quality Department

Dear Wanda,
thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.

Jose L.H. Campos
Quality Department Manager

Andrew Mason9.2
DEC 2022
Review without any comments.

yasmina El Fethouni7
DEC 2022
Review without any comments.

ESTIBALITZ IBARROLA ARRASATE8
DEC 2022
Review without any comments.

Beatriz Acerete romeo10
DEC 2022
Review without any comments.

Monica Thurner9.6
OCT 2022
Review without any comments.

Gladys Simonetty8
OCT 2022
Location is terrific. Close to city center.
Response from the Quality Department

Dear Gladys,
we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.

Jose L.H. Campos
Quality Department Manager

Zouhaier Bouchhioua9.6
OCT 2022
Review without any comments.

Elham10
AUG 2022
Très bel appartement, proche de tout dans un quartier sympa. Je recommande vivement ce logement
La proximité avec les endroits à visiter, l´ambiance, propreté du logement, le confort
Response from the Quality Department

Dear Elham, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and its excellent ocation. It would be a pleasure to welcome you back anytime you plan a visit to Malaga.

Aija T.
Quality Department

Maria Del PILAR5
AUG 2022
Review without any comments.

Mancinelli8.3
AUG 2022
Review without any comments.

Abdérafi9.6
JUL 2022
super
superbe accueil! l’appartement est très bien placé. a côté de tout.

Heather McKinstry10
JUL 2022
Gema was great to work with. She was very professional and responded quickly to me. The apartment is beautiful!
Response from the Quality Department

Dear Heather, thank you very much for choosing our apartment for your stay and for taking the time to review your personal experience.
We are glad to hear that our team’s performance exceeded your expectations and we would love you to come back to enjoy more memorable days with us.

Aija T.
Quality Department

Peter Armitage10
JUN 2022
Perfect Stay
Lovely 2-bedroom apartment right in the centre of old town. Short walk from taxi rank (500 meters) and right in the center of everything. Restaurants within 50 meters, lots of bars and entertainment. 5 minutes stroll to Al Cazaba and Roman amphitheater, Cathedral etc
Response from the Quality Department

Dear Peter, thank you very much for your valuable review. It is very important for us to know the opinion of our guests.
We are glad to know that you enjoyed your stay in our apartment and its location so much and we would love you to come back and enjoy more unforgettable days with us.

Aija T.
Quality Department

Peter Armitage10
JUN 2022
Lovely apartment, best possible location for pedestrian part of town. Well equipped, clean and high level of service. A little noisy at nights. But with well noise-insulated doors that could be closed to block it out, and high efficiency air conditioning. No hesitation, would definitely stay here again.
Response from the Quality Department

Dear Peter, thank you very much for taking the time to review your stay with us.
We are glad to know tha you had the opportunity to experience our exceptional hospitality. We are glad to know that you enjoyed your stay in our apartment so much. Our team works hard to create unique experiences and provide the best service, so we are delighted to know that we are achieving it.
We hope to see you again soon.

Aija T.
Quality Department

Francesco7.5
JUN 2022
Review without any comments.

Michaela10
APR 2022
Review without any comments.

Pablo A10
APR 2022
Desde luego, la ubicación. Fenomenal.
El ascensor, por poner algo a mejorar.
Response from the Quality Department

Estimado Pablo, muchas gracias por elegir nuestro apartamento para su estancia en Málaga.
Le agradecemos su amable opinión sobre su experiencia y esperamos poder servirle de nuevo en el futuro.

Aija T.
Departamento de Calidad

Ruth10
APR 2022
We loved our stay in this apartment. Comfy beds, well stocked kitchen, great location, central but not too noisy. Great local eating suggestions from the host too. Would recommend.

Isabel10
APR 2022
Review without any comments.

Radoslaw Sobczak8.8
JAN 2022
Dobre położenie, dobry standard.
Mała łazienka

Pierre-Damien10
DEC 2021
Todo perfecto! Thanks a lot, it was a very pleasant stay and the location was perfect. Super apartment with everything that we need. Thanks again for arranging for the baby, she slept very well. Will definitely come back. Highly recommended. Feliz año ! Best, Pierre-Damien & Nelly

jose antonio10
DEC 2021
Review without any comments.