It is a beautiful new and modern construction apartment with 2 bedrooms and 2 full bathrooms.
Upon entering the apartment we find a hall that leads directly to the kitchen, fully equipped and open to the living room. The living room, modern and decorated with a design, has a sofa bed, giving the apartment capacity for up to 5 people. In addition, from the living room we access a small private terrace with 2 chairs and a table to enjoy the good weather of Malaga.
View on the map
The operator of this accommodation is obligated to provide, alongside the accommodation service, the following services:
• Reception and luggage custody service. Monday to Friday from 10:00h. to 15:00h. Included in the price.
• Weekly periodic cleaning and change of bed and bath linens, mandatory for stays longer than 6 nights. Included in the price.
*Possibility of daily periodic cleaning apart. Ask for price.
Maria Zambrano Apartment
from to
Nice location, very nice appartment, very nice lady from Genteel!
We booked this with a last-minute change of plan. Gema was super accommodating and lovely, the apartment was clean, spacious and well-equipped.
Nothing. Worth bearing in mind if you have a big car, the car park lift can be tricky
Súper cómodo y agradable, tenía todo lo necesario. El anfitrión muy amable. Todo excelente
Response from the Quality Department
Estimada Julieta,
Agradecemos sinceramente sus comentarios y nos alegra saber que su experiencia fue satisfactoria. Será un placer recibirlo nuevamente en el futuro y ofrecerle una estancia aún más excepcional.
Sus valoraciones nos motivan a seguir mejorando para garantizar un servicio de la más alta calidad. Gracias por su confianza y por habernos elegido como su destino.
Departamento de Calidad.
Response from the Quality Department
Dear Nataša ,
Thank you so much for taking the time to share your experience. We are glad to hear that the apartment met your expectations and that the location was convenient for exploring the city. We are also pleased that the information provided was helpful and that your stay was enjoyable.
We sincerely appreciate your valuable feedback and recommendation.
We look forward to the pleasure of welcoming you again in the future.
Muy cómodo y funcional, con Vajilla y electrodomésticos disponibles
Nada
Response from the Quality Department
Estimado Diego José,
Su maravillosa reseña es muy apreciada. Ha sido un placer atenderle, y esperamos tener la oportunidad de recibirle nuevamente pronto.
Departamento de Calidad
Response from the Quality Department
Estimada Mariana,
Gracias por tomarse el tiempo de compartir su experiencia. Nos complace saber que disfrutó de la belleza, luminosidad y comodidad de nuestro apartamento, así como de su excelente ubicación, perfecta para explorar tanto la ciudad como sus alrededores. Además, nos alegra saber que nuestro anfitrión fue de su agrado.
Lamentamos que el tamaño de la plaza de parking no haya cumplido completamente con sus expectativas. Queremos señalar que, debido a nuestra ubicación en el centro del casco antiguo, las instalaciones se ajustan a la arquitectura tradicional de la zona. No obstante, todas ellas cumplen con estrictos estándares de calidad y seguridad para garantizar la comodidad y el bienestar de nuestros huéspedes.
Nos alegra que, a pesar de este detalle, su estancia haya sido agradable. Esperamos poder recibirle nuevamente y ofrecerle una experiencia aún más placentera en su próxima visita.
Response from the Quality Department
Dear Juho,
Knowing that your experience was enjoyable reminds us why we do what we do. If your future travels lead you back to us, we´d be delighted to provide you with another exceptional stay.
Your feedback inspires us to aim higher in delivering top-notch service. Thank you for your kind words and for choosing us as your destination.
Quality Department
Erinomainen sijainti kävelyetäisyydellä matkakeskuksesta. Suuret kauppakeskukset ja myös ranta kävelyetäisyydellä. Huoneet hieman pienehköt suurelle perheelle, mutta todella siistit, kauniisti sisustettu, hyvät sängyt ja erinomaisen kauniit kylpyhuoneet. Keittiön varustetaso oli erittäin hyvä, kaikki laitteet ehjiä, astioita riitti meidän isolle perheelle hyvin. Kaunis terassi antoi lisätilaa huoneistoon. Koko talo melko uusi, joten kaikki tilat olivat puhtaat ja raikkaat. Aivan luksusta kattoterassi ja siellä oleva uima-allas, Todella ystävällinen henkilö tuli paikan päälle tuomaan avaimet ja opastamaan huoneiston yksityiskohdissa ja lähialueen palveluissa.
Kaikki oli hyvin, ainoastaan jääkaappi kaipasi huoltoa...kylmää kyllä riitti silti.
Response from the Quality Department
Dear Marja-Leena,
We sincerely appreciate the time you took to share your experience. We are delighted to hear that you enjoyed the excellent location, cleanliness, and decor of the apartment, as well as the terrace and the pool. It is also a pleasure to know that our services and the attention provided by our staff met your expectations.
We regret any inconvenience caused by the refrigerator and assure you that we will take your feedback into account to review and ensure its proper functioning.
Thank you once again for your valuable comments, which help us identify areas for improvement. We look forward to welcoming you again in the future and providing you with an even more satisfying experience.
Quality Department
Everything was amazing. Apartment had all the necessary appliances and more! Perfect for family trip. Host was really helpful and friendly. Couldn’t ask for more. Location was also good. Not far from the sea and just 15-20 min walk from city center and main sights.
Response from the Quality Department
Dear Džesikac,
Thank you for your kind review. We’re thrilled to hear that you had a lovely stay and that the apartment met all your needs. It’s great to know that you enjoyed the location and found our host helpful. We hope to welcome you again in the future
Quality Department
The only thing I would say it would have been nice to have some loungers for the pool
Response from the Quality Department
Dear Deborah,
Thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Quality Department
Ausstattung gepflegt & modern. Highlight war der Pool auf der Dachterasse!
Zu Fuß brauch man etwas länger in die City,aber dennoch ok.
Response from the Quality Department
Dear Paula,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Quality Department.
towels suppled where poor quality and not enough of them
Response from the Quality Department
Dear Allison,
Thank you for your feedback and for staying with us. We are pleased to hear that you found the accommodation clean, functional, and as advertised.
Regarding the towels, we are sorry to learn that they did not meet your expectations. We always strive to provide high-quality products for our guests, and we regret that this was not reflected in your experience. Had we been informed during your stay, we would have been more than happy to provide additional towels.
We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again in the future.
Quality Department.
Zona periferia
Response from the Quality Department
Dear Carmine,
Thank you for your feedback. We’re delighted to hear that you enjoyed your stay. Our property is indeed located in a privileged area in the heart of Málaga, offering our guests easy access to all the best the city has to offer.
We look forward to welcoming you again in the future.
Quality Department.
Response from the Quality Department
Dear Lily,
Thank you so much for your kind and detailed review of your recent stay. We´re delighted to hear that you found the apartment well-equipped, comfortable, and conveniently located. Your positive feedback about the kitchen utensils, the cleanliness of the pool, and the overall comfort of the beds, including the sofa bed, is greatly appreciated.
We also value your suggestion regarding the door access. We understand that ease of entry is important, and we will definitely consider providing a fob for guests to ensure a smoother experience.
Thank you once again for your recommendation, and we hope to welcome you back in the future!
Quality Department
Leider ist die Tiefgarage nicht für ein großes Auto wie einen VW Bus geeignet, der Autoaufzug ist sehr eng und auch zum rausfahren in der Tiefgarage ist es sehr eng ich musste die Spiegel einklappen und hatte vorne wie hinten 5 cm Platz. Mit einem kleinen Auto ist es gar kein Problem.
Response from the Quality Department
Dear Vitus,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the vacation rental clean and well-located, with easy access to nearby attractions and the beach.
We regret to learn that the parking situation did not meet your expectations. We understand that finding parking in central Málaga can be challenging, which is why we consider it a privilege to offer our guests the convenience of an on-site parking space. However, we acknowledge that the dimensions of our underground parking may not be ideal for larger vehicles.
We apologize for any inconvenience you experienced due to the tight parking space and the car lift. Please know that our team is always available to assist guests with parking concerns and to help find alternative parking solutions if needed. Should you have informed us of your vehicle´s size upon arrival, we could have provided guidance on nearby parking options that might better suit your needs.
We appreciate your feedback and will take it into account as we continue to strive for improvements. We hope to have the opportunity to welcome you again in the future and offer you a more accommodating experience.
Quality Department.
Response from the Quality Department
Dear TresureHome,
We are delighted to receive your feedback and to know that you had a wonderful holiday in Málaga. It gives us immense pleasure to hear that our apartment contributed to your positive experience. Thank you for your review, and we look forward to the opportunity of hosting you again soon.
Quality Department
Response from the Quality Department
Estimado Alejandro:
Nos complace saber que disfrutó de su estancia en nuestro apartamento en Málaga y que encontró nuestras instalaciones y servicios a su satisfacción. Agradecemos su tiempo para escribir una reseña y esperamos que se convierta en uno de nuestros clientes habituales.
Departamento de Calidad.
Response from the Quality Department
Dear Lucy,
Thank you for choosing our apartment for your holiday and for sharing your review with us. We are pleased to know that you found everything to be clean, comfortable, and well-maintained. Your positive feedback is highly appreciated, and we look forward to your next visit.
Quality Department.
Response from the Quality Department
Dear Birgitta,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Quality Department
There could have been some more toiletries (shampoo/shower gel). The balcony door was not locking.
Response from the Quality Department
Dear Theots,
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location near the train station and a short walk from the city center convenient for your stay. It´s great to know that you enjoyed comfortable beds and found our staff to be friendly during check-in with good communication beforehand.
Regarding the amenities, we provide a welcome pack upon arrival, which includes essentials such as shampoo and shower gel.
We regret any inconvenience caused by the balcony door not closing properly. Maintaining our facilities in top condition is a priority, and we will address this issue promptly to ensure it does not affect future guests´ experiences.
We appreciate your valuable comments as they help us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.
Ablagefächer in den Schränken (die haben alle nur Stangen, so dass nicht einfach klamottenstapel abgelegt werden können) wären super, jedenfalls im halben Schrank.
Response from the Quality Department
Dear Malte,
we are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Quality Department.
Response from the Quality Department
Dear Blandine,
Thank you for your positive feedback and kind words about our service. We’re delighted to hear that you found the apartment conveniently located near bus stops and appreciated the spacious and well-decorated interior.
We strive to ensure that all our apartments are equipped with the necessary utensils and amenities for a comfortable stay. However, we apologize if you found the kitchen equipment lacking. Please know that our team is available 24/7 to assist with any additional items or needs you may have during your stay. Should you have contacted us, we would have promptly provided any extra utensils required.
Regarding the small repairs needed, we appreciate your feedback and will address these issues immediately to ensure a more pleasant experience for future guests.
Thank you once again for your valuable comments. We look forward to the opportunity to host you again in the future.
Response from the Quality Department
Dear Blair,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
En general todo perfecto.
Response from the Quality Department
Estimados María Isabel:
Le agradecemos el tiempo para escribir un comentario y compartir sus impresiones del apartamento y del edificio con nosotros. Esperamos poder volver a recibirle muy pronto.
Departamento de Calidad.
Response from the Quality Department
Dear Wietske,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quality Department.
Response from the Quality Department
Estimado German:
Agradecemos sinceramente su amable comentario. Nos complace saber que disfrutó de su estancia en nuestro alojamiento y que encontró la ubicación excelente. Transmitiremos sus elogios a Rocío, quien estará encantada de saber que apreció su amabilidad. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro y le agradecemos sinceramente su recomendación.
Locatie is uitstekend. Dakterras en zwembad zijn uniek
Bouwwerkzaamheden zorgen voor veel overlast overdag. Duurt nog wel tot eind 2024. Bij ontvangst werd moeilijk gedaan over een tweede handdoek. Deze werd overigens ongevraagd halverwege alsnog beschikbaar gesteld.
Response from the Quality Department
Dear Marc, Thank you for sharing your feedback regarding your stay at our accommodation. We are pleased to hear that you appreciated the prime location and enjoyed the unique facilities, such as the rooftop terrace and pool.
We apologize for any inconvenience caused by the noise, and we want to assure you that we are actively investigating the situation to minimize any disturbance for our guests. Your satisfaction is our priority, and our team is always ready to assist in situations like these, even when they involve external factors. We value the opportunity to receive your feedback to continually improve our services. We hope to have the pleasure of welcoming you back in the future.
Quality Department
Response from the Quality Department
Dear Nhu Vinh Dang,
We extend our sincere gratitude for your gracious comments regarding our apartment. Your recognition of its beauty, cleanliness, brightness, and furnishings is truly appreciated. We are pleased to learn that the comfortable beds and quality linens contributed to your overall satisfaction. Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to welcome you again in the future.
Quality Department
Response from the Quality Department
Estimada Caridad,
Agradecemos sus elogios sobre la excelente ubicación y accesibilidad de nuestro apartamento, así como su reconocimiento de la pulcritud y condiciones generales del mismo. Nos complace saber que su estancia fue satisfactoria. Esperamos darle la bienvenida nuevamente.
Departamento de Calidad
Literie un peu dure.
Response from the Quality Department
Dear Giulia, Thank you for sharing your positive experience with us. We´re pleased to hear that you found the apartment well-equipped, and that it was well-located for your needs. We also appreciate your kind words about the hosts. Your feedback is duly noted, and we value your input as we continually strive to enhance our guests´ comfort. We hope to have the pleasure of hosting you again in the future.
Quality Department
Response from the Quality Department
Dear Sami, Thank you for your positive feedback. We´re thrilled to hear that you had a great stay and that the location met your expectations. We hope to have the pleasure of welcoming you again on your next visit.
Quality Department
I like the location of the property and and kitchen.
The bedrooms are too small, especially the second bedroom. There is no room to unpack luggage in second bedroom and twin beds are small and uncomfortable. The key to the building entrance door is tricky and hard to open. Of the 2 nights stay, I was able to open only once and had to rely on people coming out to gain entrance. Though parking is available, it is VERY HARD to park. It involves getting your car in an elevator and navigating tight corners to get to the parking spot. It took over 20 minutes to get in or out. We ended up parked in a nearby garage to not risk damaging car.
Response from the Quality Department
Dear guest,
We genuinely appreciate your feedback regarding your stay. We´re pleased to hear that you liked the property´s location and kitchen. On the other hand, we´re disappointed to learn that the entire experience didn´t meet your expectations. We would like to clarify that our facilities are described in detail. However, we understand that guest expectations can vary, and we appreciate your observations.
With respect to parking, a central location can indeed present challenges when it comes to finding parking spaces. However, we are pleased to provide our guests with the convenience of a dedicated parking space, a valuable privilege that we offer to enhance your stay.
We deeply regret that your stay did not meet our customary standards, and we offer our sincere apologies for any inconveniences you experienced. We humbly request another opportunity to showcase our steadfast commitment to delivering excellence.
Quality Department
Bright apartment on a quiet street. Near Maria Zambrano train station. A bit of a walk to the center, but not so much that you would have used taxis or buses. Nice little swimming pool on the roof. The staff told good tips about restaurants in the nearby area.
There was a construction site along the same street, from which sounds could be heard in the mornings. We tried to find out if it was possible to leave the suitcases in the cabin for a few hours after Checkout to wait for the train to leave, but for some reason this only became clear a couple of hours before checkout: we couldn´t. Fortunately, we found a place to store our bags near the train station.
Response from the Quality Department
Dear Matias, We would like to express our deepest appreciation for choosing our apartment as your preferred accommodation. We are sincerely sorry for any inconvenience you experienced during your stay, and we understand the frustration it may have caused. We take your feedback seriously and are committed to making the necessary improvements, but unfortunately, external works are something that is far from our control. We hope that you will give us another chance to serve you, as we are dedicated to ensuring your next visit exceeds your expectations.
Quality Department
Dirty floors (white socks are falling off), one of the bathrooms has a leaky ceiling. One of the windows was broken and the smell from the construction site next door was constantly entering the apartment. The apartment was not ready on time. Definitely too high a price in relation to the quality offered. Garage only for experienced drivers :)
Response from the Quality Department
Dear Artur,
Thank you for your review. We appreciate your positive comments about the size and equipment of our apartment.
We apologize for any inconveniences you encountered during your stay. Your feedback is valuable to us, and we would have appreciated knowing about these issues during your stay so that we could have resolved them immediately. We are taking immediate action to rectify these concerns and improve the overall experience.
We are very sorry as well, for the inconvenience with the construction noise, we were not aware that the next building, which is not managed by us, had started these works causing noise. It was a private construction, that is the reason it’s complicated to predict and manage as they are completely out of our management. We do apoligise about it, and we will take actions to improve The sound insulation of our apartment
We regret the delay in preparing the apartment for your arrival and will enhance our processes. While it is not our standard practice to encounter such delays, your understanding of human limitations and external inconveniences can occasionally affect the timing of check-in process is greatly valued. We will do everything possible to ensure that these situations do not happen again in the future. As for the garage, we will provide additional guidance for less experienced drivers. We value your input and hope to have the opportunity to provide you with a more satisfactory stay in the future.
Quality Department
No deck chairs by the pool.
Response from the Quality Department
Dear Maura, Thank you for sharing your feedback regarding your stay. We are pleased to hear that you enjoyed our location and the pool amenities. However, we sincerely apologize for the absence of deck chairs by the pool and appreciate you bringing this to our attention. We will certainly take your feedback into consideration as we continuously strive to enhance our guest experience. We hope to welcome you back soon and provide an even more satisfactory stay.
Quality Department
Response from the Quality Department
Dear Steve, We greatly appreciate your feedback. It´s wonderful to hear that you found our location to be great and that you were pleased with the cleanliness and presentation of our property. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future.
Quality Department
Response from the Quality Department
Estimada Nuria, Estamos profundamente agradecidos por su reseña y por reconocer la dedicación y el arduo trabajo de nuestro personal. Saber que tuvo una experiencia tan positiva con nuestro equipo y que contribuyó significativamente a su disfrute es muy alentador para todos nosotros. Sus amables palabras y su aprecio sirven como un gran motivador para que nuestro equipo continúe esforzándose por la excelencia en la satisfacción del huésped. Anticipamos con entusiasmo la oportunidad de alojarle nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Henna, Thank you for sharing your feedback with us. We are pleased to hear that you had a pleasant stay and found the rooms to be clean and the air conditioning efficient. We apologize for the inconvenience caused. We appreciate your understanding and are grateful for your recommendation despite this hiccup. We strive to ensure the utmost comfort for our guests and will continue to do so.
Quality Department
Clean, functional and nice pool areas.
No view and the underground car park was a nightmare. I still don’t know how I got into that lift on the way out without doing more damage than I did-only one small dent despite having an automatic with sensors and someone to guide me.
Response from the Quality Department
Dear Gary,
We sincerely appreciate your feedback and the time you´ve taken to share your experience at our apartment María Zambrano. We are pleased to hear that you enjoyed the location, as we work tirelessly to provide our guests with the best possible one.
We regret any inconvenience you may have encountered regarding parking access. We offer this service to our guests to make their stay more pleasant taking into account the difficulty of parking in the city centre. We regret that in this case you did not like it, and we will take your opinion into account to improve our services.
Furthermore, we are delighted to inform you that the best views of our establishment can be found on our rooftop with pool. It offers a panorama to appreciate the city from the form the heights. We believe this experience add a special touch to your visit.
Your satisfaction is of utmost importance to us, and we hope that, despite this experience, you will consider staying with us again in the future. Thank you for your understanding and for choosing our accommodation for your stay.
Quality Department
Location. Lack of information re Location. Broken fridge. Lack of tourist info apart from qr which didn´t suit us. 3 wine glasses for 4 people. Lack of drawer space for clothes.
Response from the Quality Department
Dear Brenda,
Thank you for taking the time to share your review. We apologize for any issues you experienced during your stay. Your feedback is instrumental in helping us improve our service. We appreciate your understanding and look forward to the opportunity to make your next stay more enjoyable.
Jose L.H. Campos
Quality Department Manager
Geen kurkentrekker, maar...... nu wel! 2 handdoeken pp misschien net te weinig maar daarentegen was er wel een wasmachine.
Response from the Quality Department
Dear Jansen, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you may have encountered during your stay. Your feedback is crucial for us to refine our services. We truly appreciate your understanding and constructive remarks.
Jose L.H. Campos Quality Department Manager
Response from the Quality Department
Dear guest,
Thank you for choosing our apartment for your recent stay. We are grateful that our central location contributed positively to your experience. We strive to provide our guests with a prime position in the city, offering convenience and easy access to attractions and amenities. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon. Please let us know if there is anything else we can do to enhance your next visit.
Jose L.H. Campos
Quality Department Manager
Het was een schoon appartement en leuk ingericht. De ligging was super, lekker rustig en toch dicht bij het centrum 5-10 min wandelen. Een eigen parkeerplek in de garage was ook top.
N.V.T
Response from the Quality Department
Dean Jan,
thank you for sharing your wonderful experience at our apartment with others. It´s always a pleasure to receive positive feedback about our facilities and services, and we´re delighted that we were able to make your stay a memorable one. We hope to have the pleasure of hosting you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Rosa:
Nos gustaría hacerle saber lo agradecidos que estamos por su generoso comentario sobre su estadía en nuestro apartamento. Nos esforzamos por asegurarnos de que cada huésped tenga una experiencia excepcional durante su estancia con nosotros, y su comentario positivo es un testimonio valioso de nuestro trabajo duro. Su opinión es muy importante para nosotros y esperamos tener el placer de servirle nuevamente en el futuro cercano.
Jose L.H. Campos
Director de Calidad
De ligging, faciliteiten en de hygiëne was goed.
zwembad paar dagen dicht geen WiFi de laatste 3/4 dagen
Response from the Quality Department
Dear Imme,
We are delighted to hear that our apartment was a highlight of your trip. Your feedback about our location and staff is highly appreciated, and we are glad to know that we contributed to your positive experience.
We apologize for the inconvenience you experienced with the Internet conection. We count with a profressional team willing to help with any matter. For future reservations, do not hesitate to bring these to our knowledge.
Thank you for choosing to stay with us, and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Amrit,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Jose L.H. Campos
Quality Department Manager
Locatie is goed en het appartement is nieuw en modern. Er is een volledig ingerichte keuken, twee badkamers. de slaapkamers zijn te verduisteren dmv rolluiken. We hadden fietsen gehuurd die we in de parkeergarage konden zetten, heel fijn! Leuke tip; we hebben elke ochtend ontbeten op de rooftop bij het zwembad! l
Response from the Quality Department
Dear Marielle,
We are thrilled to read your review and to know that you had a memorable stay at our apartment. Your feedback is highly appreciated, and it is gratifying to hear that you enjoyed the accommodation and the services we provided. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Michele,
We are grateful for your feedback and thrilled to learn that you had a fantastic time at our apartment in Malaga. Your kind words about our accommodation and services are highly appreciated, and we are glad to know that we exceeded your expectations. We would be honoured to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Louise,
We read with great joy how much you have enjoyed your stay at our apartment. Thank you for the praising words towards the central location. We look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Wir haben als Familie (3 Personen) 8 Tage in dem Apartment verbracht. Grundsätzlich hat es uns sehr gut gefallen. Gerne möchte ich noch ein paar Dinge bewerten: Lage: Die Lage ist nahezu perfekt, wenn man mit einem Auto anreist und für dieses einen Parkplatz benötigt. Das Auto konnte kostenlos in der Tiefgarage geparkt werden - allerdings ist die Tiefgarage nur über einen Autoaufzug zu erreichen und dazu noch ziemlich eng. Das Einparken erfordert somit ein wenig Geschick - mit einem mittelgroßen Auto aber zu bewerkstelligen. Innerhalb von 10 - 12 Minuten Fußweg war man im historischen Zentrum von Malaga mit seinen vielen Restaurants, Cafés und Bars (der ganze Bereich ist eine Fußgängerzone und mit dem Auto nicht zu erreichen), somit ist ein Parkplatz Gold wert!! Ausstattung: Wir empfanden die Betten als sehr angenehm und bequem (andere Reisende haben es offenbar anders empfunden, wenn man vorherige Bewertungen liest). Unbedingt erwähnen möchte ich, dass es endlich einmal ausreichend Haken für die Badezimmerhandtücher gab (das ist leider sonst nur sehr selten der Fall). Spülmaschinentabs, Spülmittel und Waschpulver sowie kleine Portionspackungen Olivenöl, Zucker, Salz waren auch vorhanden. Toller sonniger Balkon (für 2 Personen optimal) Schöner großer Pool auf dem Dach + Sonnenterrasse sehr schönes und neues Gebäude
Leider gäbe es auch ein paar Dinge, die uns nicht so gut gefallen haben. Die Wohnung wird mit einer Größe von 100 qm angegeben. Wir haben die Größe einmal grob geschätzt und sind der Meinung, dass diese höchstens 75-80 qm groß ist. Die unzutreffende angegebene Größe wurde schon mal von einem Reisenden angemerkt. Sollten auch Gemeinschaftsflächen in die Quadratmeterzahl mit hineingerechnet werden, so sollte dieses entsprechend gekennzeichnet sein, damit man nicht von falschen Vorstellungen ausgeht. Leider hat es in dem kleineren Badezimmer ein wenig von der Decke getropft (direkt in die Badewanne). Die tropfende Stelle sah nicht so aus, als wäre diese neu. Dieses sollte unbedingt behoben werden. Leider gäbe es nur 2 Sitzmöglichkeiten auf dem Balkon - die Fläche wurde nicht optimal genutzt (schließlich können bis zu 6 Personen in dem Apartment übernachten) Es gab bedauerlicherweise keine Liegen auf der Dachterrasse (auf den Fotos sind diese aber vorhanden) Last but not least ....: Es gab einen Spülschwamm in der Küche, der so schmutzig war, dass wir diesen gleich entsorgt haben und neue Spüllappen gekauft haben (bitte Lappen und Schwämme nach jedem Gästewechsel austauschen) Die Tischsets (-6- Stück) waren leider auch ALLE mit Flecken versehen - leider nicht so appetitlich. Fazit: Trotz der negativen Aspekte würden wir die Unterkunft auf jeden Fall erneut buchen, sofern die Mängel behoben werden!!!
Response from the Quality Department
Dear André,
First and foremost we would like to thank you for such a detailed review about your stay at our Maria Zambrano apartment. Knowing that you have enjoyed you overall stay fills us with great joy.
Also, we want to take a momento to thank you for letting us know with high detail which aspects can we improve, and to apologize for any aspect that was not up to our usual standards. We will certainly look into these and wish to have the opportunity to host you again in the near future.
Jose L.H. Campos
Quality Department Manager
مكان الشقة ليس قريب من قلب ملقا .. المواقف اذا سيارتكم مرسيدس الكبيرة ماراح تدخل داخل المواقف ضروري تتأكدون من حجم السياره.. الشقة صغيره جدا جدا جدا جدا لدرجه شنط السفر اضطرينا نفتحها في غرفة المعيشة ما تكفي الغرف لفتح الشنط
Response from the Quality Department
Dear Rehaf,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Again we thank you for this very kind review of and we look forward to serving you again in the future.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Rosemarie,
We greatly appreciate the time you have taken out of your day to rate your stay with us with such a wonderful review. Thank you for choosing our apartment for your stay in Malaga. We will be delighted to welcome you back on your next trip.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Tessa,
Thank you for the detailed review after your stay and for all the remarks. We are sorry that during your stay in winter the swimming pool was closed. But it is a pleasure that you could still enjoy the sun and magnificent weather from Malaga.
Once again we thank you for your words and very much look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Zhijun Liang,
We are honored by reading your review about your stay with us. We are very happy to know that we delivered an excellent service and that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Zhijun Liang,
We read with great joy the great great you have had in our apartment. We look forward to hosting you again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Sylwia,
Thank you for choosing us for your stay in Malaga and for taking the time to write a review. However, by the rate you have given us it seems that some aspects of your stay have not met our standards. We would love to know directly your impressions in order to learn where can we improve. Please, do contact us should you be willing to share this information.
Thank you once again,
Jose L.H. Campos
Quality Department Manager
todo , ubicacion , instalaciones , un departamento nuevo !!
todo era perfecto
Response from the Quality Department
Estimado Andrés:
Gracias por elegir nuestro apartamento María Zambrano para su estancia en Málaga. Nos alegramos enormemente de que encontrara cada aspecto de su estancia perfecto. Esperamos poder volver a recibirles de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Leon,
We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the recommendation as well. We hope to host you again soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Gerard,
We would like to thank you for the lovely review you shared following your recent visit to our apartment. We are delighted to read that we were able to match your holiday expectations. It has been a pleasure for us to read and we look forward to serving you again soon.
Jose L.H. Campos
Quality Department Manager
No disadvantages
Response from the Quality Department
Dear Jakub,
Thank you for reviewing us. It is a great satisfaction for us reading that you had a comfortable stay. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
El sofá es un poco incómodo, pero es pecado menor
Response from the Quality Department
Estimada María:
Gracias por esta revisión tan reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Yvonne,
Thank you for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Nos gustó todo, pero por decir algo, la habitación de matrimonio quedaba pequeña al añadir la cuna (íbamos con bebé). La plaza de garaje, al ir con un coche familiar, también era un poco complicado para entrar/salir del ascensor. Pero no obstante, repetiríamos sin duda si volviésemos a Málaga.
Response from the Quality Department
Estimada Matilde:
Muchas gracias por tomarse el tiempo para escribir una reseña sobre el apartamento y para evaluar su estancia. Estamos encantados de que disfrutara el apartamento y de que esté dispuesta a repetir con nosotros para futuras visitas a Málaga. Estaremos encadados de volver a recibirles.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Arkadi,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kati, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when and for highlighting the cleanliness of the apartment. We look forward to welcoming you back again very soon.
All
The weather, but you can´t use it
Response from the Quality Department
Dear Kim:
We greatly appreciate the time you spent to review your recent experience in our apartment, at Genteel Home we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
No me gustó que tuvimos un percance con el garaje, se accede a través de ascensor, por cierto muy justo y dificicultad para entrar al garaje. Llamamos a la anfitriona y nunca llamó para ver que habia ocurrido. Llamamos al técnico del ascensor, nos tuvimos que ver con el administrador y jefa de escalera, en fin, que no nos gusto que no se preocupara la propiedad por lo que habia ocurrido.
Response from the Quality Department
Estimada Pilar:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Apartment was excellent and really well equipped. Rocio who welcomed us was delightful. Communication throughout was excellent and we were made to feel at home. Great location, slightly out of the centre but taxis readily available and not expensive.
Car parking whilst great was really tight for a SUV..
Response from the Quality Department
Dear Deborah,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Thank you very much for choosing our apartment for your stay, and for taking the time to review your personal experience.
Our staff´s professional and kind service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed on this occasion.
Please know, our team is always available should you need anything to make your stay complete, and regarding our records our did ask you if you needed help with the washing machine, but unfortunately did not have any respond. We are sorry if there was any misunderstanding in the communication.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
We were allowed in early which was great as one of the group wasn’t very well. Excellent service. very clean. Spotless. Good location but take a map! We did lots of circles!!!! Lovely pool although only used it once. could do with a few more glasses, but just a minor thing.
Response from the Quality Department
We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
About a 20/25 min walk to the city center, longer than advertised and very quiet area, all residential . A lovely pool but unfortunately no sunbeds & a bit of a deal that our flight was at night & slightly delayed, but good in general but be prepared to get taxis 😊
Response from the Quality Department
Thank you Anne for choosing our apartment for your stay in Malaga and for sharing your feedback, both positive and constructive. We highly appreciate your comments and look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Para los días que íbamos a estar no hubo suficiente papel de baño o servilletas, no era muy cerca de la playa y aunque en general estaba muy limpio, en la terraza los muebles estaban un poco sucios y llenos de polvo y en lugares como abajo del sillón 😐… aunque son solo pequeños detalles en general lo recomendaría mucho, muy buen alojamiento, con que pongan un poco de atención en ese tipo de cosas y es perfecto!
Response from the Quality Department
Estimada Adriana, muchas gracias por elegir nuestro apartamento y por el tiempo que se tomó para compartir su experiencia personal.
Nos gustaría expresarle nuestras más sinceras disculpas por las imperfecciones en el servicio que describe en su opinión, y aunque sus comentarios no parecen coincidir con las valoraciones habituales que recibimos, nos aseguraremos de compartir su opinión con todo el equipo con el fin de evitar la recepción de este tipo de opiniones en el futuro. Para una ocasión futura, por favor no dude en contactar con nuestro equipo inmediatamente para señalar cualquier imperfección en el servicio. El equipo actuará rápidamente con la intención de abordar la cuestión y corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Joanne, thank you for choosing our apartment for your stay in Malaga. We are delighted to read that you enjoyed your stay with us and hope to welcome you again very soon.
Aija T.
Quality Department
Coffee machine didn´t work
Response from the Quality Department
Dear Jim, thank you very much for taking the time to leave us your comments regarding your stay. We really appreciate your feedback and hope to have the opportunity to meet you soon again.
Aija T.
Quality Department
It worked smooth and we were able to check in early which was priceless since we traveled with kids!
Loved everything but the potpurry ;) dried plants have a funny smell.
Response from the Quality Department
Dear Camilla, we would like to thank you for choosing ourapartament for your holidays in Malaga and for your review you shared with us and other guests. We highly appreciate your comments as they help us to understand how our geusts experience their stays with us.
We look forward to serving you again soon.
Aija T.
Quality Department
Fin leilighet
Dårlige senger de var hard å ligge på. Ingen solsenger på takterassen
Response from the Quality Department
Thank you very much for your comments regarding your stay with us.
We strongly believe that there is always room for improvement and your comments will help our team in their continuous efforts aimed at meeting our guests´ expectations. We greatly appreciate the time you took out of your day to share your constructive comments.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
fantastic clean and brand new property.
our hosts were amazing. thank you Gema - for the most spectacular restaurant/ tapas recommendations in Malaga
Response from the Quality Department
Dear David, thank you very much for taking the time to leave us your positive feedback.
We are glad to hear that our team’s performance exceeded your expectations and we appreciate your highlights on the cleanliness of the apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
harte Betten,
Response from the Quality Department
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
We hope to have the opportunity to meet you again in the future.
Aija Teilane
Quality Department
Keine deutschen TV Sender.
Response from the Quality Department
We would like to thank you for your review you shared following your recent stay in our apartment and we look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you very much for taking your time to leave us such a positive comment. We are glad to hear that your stay in our apartment met your expectations.
Aija Teilane
Quality Department
Burde vært stoler/solstoler/flere sitteplasser ved bassenget på tanket. Litt dårlig utstyrt med glass, tallerkener osv
Response from the Quality Department
Thank you for taking the time to share your comments regarding your stay in our apartment. We are happy to hear that you have felt welcome, our team works very hard every day to ensure that our clients feel well cared for at all times. We are very sorry that the size of the apartment did not meet your expectations. We have reviewed the apartment description in detail and corrected the information on the size of the apartment, since until now this information included other areas of the apartment, for example, the private parking. To avoid any misunderstandings in the future we have modified it. We really appreciate your feedback and your constructive comments and we hope to meet you in the near future again. Aija Teilane Quality Department
Response from the Quality Department
Dear Berith-Eva
Firstly we would like to thank you for choosing our GH María Zambrano apartment for your holidays in Málaga and for the review you shared with us, all of your kind words about your stay with us are great to hear. Regards
Response from the Quality Department
Dear Nathan
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Regards
Response from the Quality Department
Dear Johanne, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.