It is a beautiful new and modern construction apartment with 2 bedrooms and 2 full bathrooms.
Upon entering the apartment we find a hall that leads directly to the kitchen, fully equipped and open to the living room. The living room, modern and decorated with a design, has a double sofa bed, giving the apartment capacity for up to 6 people. In addition, from the living room we access a small private terrace with 2 chairs and a table to enjoy the good weather of Malaga.
In this apartment the following hospitality services are provided:
• Regular cleanup service and change of bed linen, towels, etc., once every 6 nights (always for more than 6 night stays)
* As long as it appears in your Booking Confirmation included in the price, otherwise, it would have a separate price.
* Possibility to add daily cleaning service for an additional price of 12€/h + VAT (min 2 hours)
• Luggage storage service upon request.
• Private transfer service (airport or bus / train station) upon request.
• Public parking reservation management (some of parkings in the area) upon request.
• Catering service: breakfast, lunch or dinner in the apartment upon request.
Maria Zambrano Apartment
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Covid-19: Genteel Home Protocol for a safe stay.
todo , ubicacion , instalaciones , un departamento nuevo !!
todo era perfecto
Response from the Quality Department
Estimado Andrés:
Gracias por elegir nuestro apartamento María Zambrano para su estancia en Málaga. Nos alegramos enormemente de que encontrara cada aspecto de su estancia perfecto. Esperamos poder volver a recibirles de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
No disadvantages
Response from the Quality Department
Dear Jakub,
Thank you for reviewing us. It is a great satisfaction for us reading that you had a comfortable stay. We look forward to receiving you again soon.
Jose L.H. Campos
Quality Department Manager
El sofá es un poco incómodo, pero es pecado menor
Response from the Quality Department
Estimada María:
Gracias por esta revisión tan reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Yvonne,
Thank you for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Nos gustó todo, pero por decir algo, la habitación de matrimonio quedaba pequeña al añadir la cuna (íbamos con bebé). La plaza de garaje, al ir con un coche familiar, también era un poco complicado para entrar/salir del ascensor. Pero no obstante, repetiríamos sin duda si volviésemos a Málaga.
Response from the Quality Department
Estimada Matilde:
Muchas gracias por tomarse el tiempo para escribir una reseña sobre el apartamento y para evaluar su estancia. Estamos encantados de que disfrutara el apartamento y de que esté dispuesta a repetir con nosotros para futuras visitas a Málaga. Estaremos encadados de volver a recibirles.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Arkadi,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Kati, We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice when and for highlighting the cleanliness of the apartment. We look forward to welcoming you back again very soon.
All
The weather, but you can´t use it
Response from the Quality Department
Dear Kim:
We greatly appreciate the time you spent to review your recent experience in our apartment, at Genteel Home we always strive to exceed guests´ expectations and your comments will help our teams reaching that goal. Thank you once again for making us your choice and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Jose L.H. Campos
Quality Department Manager
No me gustó que tuvimos un percance con el garaje, se accede a través de ascensor, por cierto muy justo y dificicultad para entrar al garaje. Llamamos a la anfitriona y nunca llamó para ver que habia ocurrido. Llamamos al técnico del ascensor, nos tuvimos que ver con el administrador y jefa de escalera, en fin, que no nos gusto que no se preocupara la propiedad por lo que habia ocurrido.
Response from the Quality Department
Estimada Pilar:
Le damos las gracias por compartir su opinión sobre sus recientes vacaciones con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Apreciamos el tiempo que ha dedicado en compartir sus opiniones y comentarios constructivos.
Esperamos poder darle la bienvenida de nuevo muy pronto.
Jose L.H. Campos
Director de Calidad
Apartment was excellent and really well equipped. Rocio who welcomed us was delightful. Communication throughout was excellent and we were made to feel at home. Great location, slightly out of the centre but taxis readily available and not expensive.
Car parking whilst great was really tight for a SUV..
Response from the Quality Department
Dear Deborah,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Thank you very much for choosing our apartment for your stay, and for taking the time to review your personal experience.
Our staff´s professional and kind service is a point of pride for us and we are quite disappointed to hear that you felt we underperformed on this occasion.
Please know, our team is always available should you need anything to make your stay complete, and regarding our records our did ask you if you needed help with the washing machine, but unfortunately did not have any respond. We are sorry if there was any misunderstanding in the communication.
We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
Aija T.
Quality Department
We were allowed in early which was great as one of the group wasn’t very well. Excellent service. very clean. Spotless. Good location but take a map! We did lots of circles!!!! Lovely pool although only used it once. could do with a few more glasses, but just a minor thing.
Response from the Quality Department
We are glad to know that you enjoyed your stay with us.
We appreciate your time in sharing your personal experience in our apartment and we would love for you to come back and enjoy more unforgettable days with us.
Aija T.
Quality Department
About a 20/25 min walk to the city center, longer than advertised and very quiet area, all residential . A lovely pool but unfortunately no sunbeds & a bit of a deal that our flight was at night & slightly delayed, but good in general but be prepared to get taxis 😊
Response from the Quality Department
Thank you Anne for choosing our apartment for your stay in Malaga and for sharing your feedback, both positive and constructive. We highly appreciate your comments and look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
Para los días que íbamos a estar no hubo suficiente papel de baño o servilletas, no era muy cerca de la playa y aunque en general estaba muy limpio, en la terraza los muebles estaban un poco sucios y llenos de polvo y en lugares como abajo del sillón 😐… aunque son solo pequeños detalles en general lo recomendaría mucho, muy buen alojamiento, con que pongan un poco de atención en ese tipo de cosas y es perfecto!
Response from the Quality Department
Estimada Adriana, muchas gracias por elegir nuestro apartamento y por el tiempo que se tomó para compartir su experiencia personal.
Nos gustaría expresarle nuestras más sinceras disculpas por las imperfecciones en el servicio que describe en su opinión, y aunque sus comentarios no parecen coincidir con las valoraciones habituales que recibimos, nos aseguraremos de compartir su opinión con todo el equipo con el fin de evitar la recepción de este tipo de opiniones en el futuro. Para una ocasión futura, por favor no dude en contactar con nuestro equipo inmediatamente para señalar cualquier imperfección en el servicio. El equipo actuará rápidamente con la intención de abordar la cuestión y corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.
Esperamos tener la oportunidad de servirle de nuevo en el futuro y poder superar sus expectativas.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Joanne, thank you for choosing our apartment for your stay in Malaga. We are delighted to read that you enjoyed your stay with us and hope to welcome you again very soon.
Aija T.
Quality Department
Coffee machine didn´t work
Response from the Quality Department
Dear Jim, thank you very much for taking the time to leave us your comments regarding your stay. We really appreciate your feedback and hope to have the opportunity to meet you soon again.
Aija T.
Quality Department
It worked smooth and we were able to check in early which was priceless since we traveled with kids!
Loved everything but the potpurry ;) dried plants have a funny smell.
Response from the Quality Department
Dear Camilla, we would like to thank you for choosing ourapartament for your holidays in Malaga and for your review you shared with us and other guests. We highly appreciate your comments as they help us to understand how our geusts experience their stays with us.
We look forward to serving you again soon.
Aija T.
Quality Department
Fin leilighet
Dårlige senger de var hard å ligge på. Ingen solsenger på takterassen
Response from the Quality Department
Thank you very much for your comments regarding your stay with us.
We strongly believe that there is always room for improvement and your comments will help our team in their continuous efforts aimed at meeting our guests´ expectations. We greatly appreciate the time you took out of your day to share your constructive comments.
We look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future.
Aija T.
Quality Department
fantastic clean and brand new property.
our hosts were amazing. thank you Gema - for the most spectacular restaurant/ tapas recommendations in Malaga
Response from the Quality Department
Dear David, thank you very much for taking the time to leave us your positive feedback.
We are glad to hear that our team’s performance exceeded your expectations and we appreciate your highlights on the cleanliness of the apartment.
We look forward to having the opportunity to serve you again in the future.
Aija T.
Quality Department
harte Betten,
Response from the Quality Department
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.
We hope to have the opportunity to meet you again in the future.
Aija Teilane
Quality Department
Keine deutschen TV Sender.
Response from the Quality Department
We would like to thank you for your review you shared following your recent stay in our apartment and we look forward to having the opportunity to serve you again in the future.
Aija Teilane
Quality Department
Response from the Quality Department
Thank you very much for taking your time to leave us such a positive comment. We are glad to hear that your stay in our apartment met your expectations.
Aija Teilane
Quality Department
Burde vært stoler/solstoler/flere sitteplasser ved bassenget på tanket. Litt dårlig utstyrt med glass, tallerkener osv
Response from the Quality Department
Thank you for taking the time to share your comments regarding your stay in our apartment. We are happy to hear that you have felt welcome, our team works very hard every day to ensure that our clients feel well cared for at all times. We are very sorry that the size of the apartment did not meet your expectations. We have reviewed the apartment description in detail and corrected the information on the size of the apartment, since until now this information included other areas of the apartment, for example, the private parking. To avoid any misunderstandings in the future we have modified it. We really appreciate your feedback and your constructive comments and we hope to meet you in the near future again. Aija Teilane Quality Department
Response from the Quality Department
Dear Berith-Eva
Firstly we would like to thank you for choosing our GH María Zambrano apartment for your holidays in Málaga and for the review you shared with us, all of your kind words about your stay with us are great to hear. Regards
Response from the Quality Department
Dear Nathan
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us. Regards
Response from the Quality Department
Dear Johanne, thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance.