The wonderful Larios II duplex is located in a historic building in the heart of Malaga, on Calle Strachan, just a step away from the famous Calle Larios. The building has been completely renovated and decorated with great detail. An apartment with high ceilings and spacious rooms.
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Larios II Duplex
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Lovely stay. The location is ideal. Good contact with host
Great central location just a few mins from cathedral, Spacious apartment, attractively decorated Helpful staff
Response from the Quality Department
Dear Helen,
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the location of our apartment and the tasteful decor of the living room. We are also pleased that you found everything to be impeccably clean during your stay.
We truly appreciate your suggestion regarding the support bars in the bathroom, and we will take it into consideration to improve the comfort of our future guests.
Thank you again for your kind words, and we would be thrilled to welcome you back on your next visit to Málaga.
Es precioso, está totalmente equipado y la ubicacion excelente.
Response from the Quality Department
Estimada Maria,
Le agradecemos sinceramente por tomarse el tiempo en compartir su experiencia con nosotros. Nos alegra saber que encontró el alojamiento precioso, completamente equipado y que la ubicación fue de su agrado.
Agradecemos nuevamente su valioso feedback y esperamos poder recibirle nuevamente en el futuro.
Departamento de Calidad.
Response from the Quality Department
Estimado Enrique,
Le agradecemos sinceramente por tomarse el tiempo en compartir su experiencia. Nos complace que la ubicación del apartamento haya sido de su agrado y que, en general, haya quedado satisfecho con el mismo. Sin embargo, lamentamos que algunos detalles no hayan cumplido completamente con sus expectativas.
Valoramos profundamente sus comentarios y los consideramos de gran importancia para implementar mejoras en el futuro. Agradecemos nuevamente su valiosa retroalimentación y esperamos tener la oportunidad de recibirlo nuevamente, confiando en que podremos ofrecerle una experiencia aún más satisfactoria en su próxima visita.
Response from the Quality Department
Dear Katarzyna,
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the apartment’s excellent location, spaciousness, cleanliness, and amenities. It’s great to know that it was a perfect choice for both families and groups of friends.
We truly appreciate your valuable feedback and look forward to welcoming you again in the future.
Quality Department
Response from the Quality Department
Dear Jeff And Cheryl,
Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your 4-night stay and found the location convenient for exploring the old city center. We are also pleased that you felt safe and secure during your stay, and that the check-in and check-out process was seamless.
It’s wonderful to know that the spacious living area met your expectations. We would be thrilled to welcome you back on your next visit.
Response from the Quality Department
Dear Barbara,
We sincerely appreciate you taking the time to share your experience with us. We are pleased to hear that you enjoyed the excellent central location, the spaciousness of the apartment, as well as the kitchen, laundry room, and lounge area.
However, we regret the inconveniences you mentioned and sincerely thank you for bringing these matters to our attention. Your experience is very valuable to us as it allows us to identify areas for improvement. We want to assure you that we have made a detailed note of your observations and are committed to taking the necessary measures to ensure that such issues do not arise in the future, providing an even more enjoyable experience for all our guests. That said, despite the mentioned inconveniences, we are glad that your overall experience was positive.
Thank you again for your valuable feedback, and we look forward to the opportunity to welcome you again in the future, so that your experience with us can be even more pleasant.
Response from the Quality Department
Dear Clémence,
We sincerely appreciate you taking the time to share your experience with us. We are delighted to hear that you found the apartment comfortable and spacious, as well as its excellent location in the heart of Málaga, surrounded by a wide selection of quality restaurants.
It is an honor to know that you recommend our accommodation and are considering returning in the future. Your feedback inspires us to continue providing excellent service to our guests.
Once again, we thank you for your valuable feedback, and we would be thrilled to welcome you again on your next visit to the city.
Response from the Quality Department
Estimada Yaneli,
Le agradecemos sinceramente por tomarse el tiempo de escribir su reseña. Nos complace saber que encontró el apartamento bien ubicado y amplio, lo cual siempre es un aspecto positivo para nuestros huéspedes.
No obstante, lamentamos que haya habido aspectos de su estancia que no hayan sido de su agrado. Nuestro principal objetivo es mantener altos estándares de calidad y servicio, y tomaremos en cuenta sus comentarios para que situaciones como esta no se repitan.
Le agradecemos de nuevo por su valioso feedback y esperamos tener la oportunidad de darle la bienvenida nuevamente para que su experiencia con nosotros sea aún más agradable.
La ubicación es perfecta. No se puede estar más en el centro. La calle Larios y la catedral, literalmente a cuatro pasos. Rodeado de restaurantes y cerca de todo. La casa es preciosa y enorme. Totalmente aconsejable.
El tener los dormitorios en el piso de arriba, no la hace apta para algunas personas, pero no ha sido un gran problema. A mi juicio, le falta un poco de mantenimiento (puertas que no cierran porque están hinchadas, pasamanos con falta de pintura...), pero, en general la casa está muy bien.
Response from the Quality Department
Estimada Gemma,
Agradecemos sinceramente que se haya tomado el tiempo para escribir su reseña. Nos complace saber que tanto la ubicación del apartamento como su tamaño y belleza fueron de su agrado. Además, agradecemos que nos recomiende, ya que su satisfacción es nuestra prioridad.
Lamentamos que algunos aspectos de su estancia no hayan cumplido con sus expectativas. Respecto a los detalles de mantenimiento que menciona, queremos asegurarle que valoramos enormemente sus comentarios y los tomamos muy en serio. Procederemos a revisar y solucionar cualquier inconveniente para seguir mejorando la experiencia de nuestros huéspedes ya que nuestro principal objetivo es que todos nuestros clientes disfruten de una estancia cómoda, agradable y de la más alta calidad.
Agradecemos de nuevo su valioso feedback y quedamos a su disposición, esperando poder darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Rafael,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay in the apartment, found it spacious and beautifully designed, and appreciated our team’s responsiveness and friendliness. Ensuring smooth and easy communication with our guests is very important to us, and we are glad this contributed positively to your experience.
Regarding your comment about the views, we would like to note that the characteristics of the apartment, including its orientation and views, are specified in its description to provide transparency during the booking process. Nonetheless, we’re pleased to know this aspect did not impact your overall enjoyment of your stay.
It was a pleasure hosting you, and we hope to welcome you back in the future.
Response from the Quality Department
Dear Isander,
It is wonderful to hear that you had an enjoyable experience at our apartment. Your positive feedback about our staff and accommodation is highly appreciated, and we take pride in providing excellent service. We hope to have the pleasure of welcoming you back in the future.
Quality Department
Response from the Quality Department
Dear Reed,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Quality Department.
Response from the Quality Department
Dear Kim,
We would like to express our sincere gratitude for your taking the time to share your positive experience at our apartment in Málaga. Your kind words are highly appreciated and it is a pleasure to know that our property exceeded your expectations. We hope to have the honour of welcoming you back in the future.
Quality Department.
Response from the Quality Department
Dear Vania,
We are delighted to read how much you enjoyed the apartment. It is our goal to deliver excellence to all of our guests and it is very rewarding to read that you had a wonderful stay. We look forward to welcoming you back again.
Quality Department.
Response from the Quality Department
Estimado Alejandro:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Departamento de Calidad.
Response from the Quality Department
Dear Meiru,
Thank you for sharing your valuable review. Knowing that you had a pleasant stay is a strong testament to our team´s dedication. We put our guests at the forefront of what we do and are eager to welcome you back on your next trip.
Quality Department
De ligging en de ruimte (groot)
Response from the Quality Department
Dear Leon,
We appreciate your positive review of your recent stay with us. It has been a pleasure to serve you, and we look forward to welcoming you again in the future.
Quality Department.
Response from the Quality Department
Dear Teresa,
Thank you for taking the time to leave a review of your stay with us. We are pleased to hear that you enjoyed your time at our apartment and appreciate your positive feedback. We apologize for any inconvenience caused during your stay and assure you that we will work to address your concerns.
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Quality Department.
Response from the Quality Department
Estimada Valentina,
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Departamento de Calidad.
Response from the Quality Department
Estimada Sara,
Nos alegra saber que disfrutó de su estancia en nuestro apartamento en Málaga y que encontró nuestra ubicación conveniente para explorar la ciudad. Gracias por su amable reseña y esperamos tener el placer de darle la bienvenida de nuevo en el futuro.
Departamento de Calidad.
Szuper elhelyezkedés, nagyon tiszta és felszerelt lakás. Kedves személyzet!
Response from the Quality Department
Dear Vivien,
First and foremost, thank you for making us your choice apartment for your stay in Málaga. We work hard every day to provide quality accommodations and it brings us great joy to know that we have succeeded. We look forward to your next visit.
Quality Department.
Muy espacioso, la disposición de lavadora y secadora
Podría haber más papel higiénico
Response from the Quality Department
Estimado Sergio,
Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó del espacio y de la disposición de la lavadora y secadora en la propiedad.
Con respecto a su comentario sobre el papel higiénico, queremos informarle que los amenities proporcionados a nuestros clientes al inicio de su estancia forman parte de un pack de bienvenida. Una vez agotados, entendemos que nuestros huéspedes se encargarán de reponer los artículos que necesiten durante el resto de su estancia.
Agradecemos nuevamente su comprensión y esperamos tener la oportunidad de recibirlo en el futuro.
Departamento de Calidad.
El sofá cama incómodo. Una cama doble pequeña. En las duchas no se puede colgar la alcachofa. Falta un cuarto donde guardar las maletas, diciéndonos q se podía dejar en el apartamento y luego no ha sido así
Response from the Quality Department
Dear Jackie,
Thank you so much for your enthusiastic review. We are thrilled to hear that you had a great stay in Malaga and that our central location was a significant factor in your happiness. It´s wonderful to know that you found it easy to walk to many beautiful monuments and churches.
We´re glad the apartment´s layout and amenities worked perfectly for your family, and that you appreciated the convenience of nearby restaurants and the hop-on-hop-off tour bus. Your recommendation means a lot to us, and we would be delighted to welcome you back in the future. Thank you once again for your kind words.
Response from the Quality Department
Dear Marcia,
We´re thrilled to read your positive review of our apartment, and we´re grateful for your kind words about our friendly and helpful staff. We´re delighted that we were able to exceed your expectations, and we look forward to welcoming you back soon.
Foarte curat, cele mai comode paturi si pana si lenjeriile de pat erau perfecte, arată exceptional apartamentul, modern, spatios. Nu am dus lipsa de nimic, chiar nu lipsea absolut nimic din ce ai putea avea nevoie pentru un sejur intins pe o perioada lunga de timp. Locatia a fost excelenta, foarte bine amplasat.
Response from the Quality Department
Dear Ruxandra,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Quality Department.
Response from the Quality Department
Dear Tara,
Thank you for staying with us and for taking the time to share such a lovely review. We hope you give us the chance to welcome you again soon.
Attractive apartment but not in a quiet area, plenty of restaurants to choose below.we only just managed with towels provided, the one leg fell off the bed fortunately my friend didn’t hurt herself and managed to get the leg back on. It would have been easier to have left the keys in the key safe on ground floor rather than running back upstairs to leave on table as per instructions, the master bedroom does suffer with the sound of the lift. Despite all, we enjoyed our stay and enjoyed seeing Malaga, thank you.
Noisy lift.
Response from the Quality Department
Dear Heather,
Thank you for taking the time to share your feedback with us. We are glad to hear that you found our apartment attractive and that you enjoyed exploring the abundance of restaurants in the area.
We apologize for any inconvenience you experienced with the towels provided and the bed leg. Your safety and comfort are our top priorities, and we will address these issues promptly to ensure a better experience for our future guests.
Regarding the key drop-off process, we appreciate your suggestion and will review our instructions to make them more convenient for our guests.
We are sorry to hear about the disturbance caused by the sound of the lift in the master bedroom. Please rest assured that we will look into ways to mitigate this noise for our guests´ comfort.
Despite these challenges, we are delighted to hear that you enjoyed your stay and had a pleasant time exploring Malaga. Thank you for choosing our accommodation, and we hope to have the opportunity to welcome you back for an even better experience in the future.
Quality Department.
Goede bedden, goede airco, uitgeruste keuken.
Spijtig dat er geen terras is. Geen fatsoenlijke en verstelbare houders voor de douchekop.
Response from the Quality Department
Dear Roel
Thank you for your feedback. We are delighted to hear that you enjoyed the excellent location, spacious and comfortable accommodation, good beds, efficient air conditioning, and well-equipped kitchen.
We regret to learn that the quality of the shower heads did not meet your expectations.
We offer a wide selection of accommodations on our website, each with detailed information and photos to help our guests make informed decisions when booking.
Your feedback is invaluable to us as we continuously strive to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Quality Department.
Response from the Quality Department
Dear Emily,
We could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward.
Läget, stora sällskapsutrymmen, fräscht, bra uthyrare
Response from the Quality Department
Dear Therése,
We would like to express our gratitude for your kind words and for choosing our apartment for your recent stay. We are thrilled to hear that you enjoyed your time with us and appreciate your positive feedback. We hope to see you soon.
Quality Department.
Response from the Quality Department
Dear Marco,
Thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations.
Quality Department.
Por la noche hay unos ruidos, no se muy bien si es el ascensor o algún otro motor.
Nothing
Response from the Quality Department
Dear Sarah,
We greatly appreciate your positive review. It´s gratifying to know you enjoyed your stay. Your remarks inspire us to continue delivering outstanding service.
Quality Department.
Response from the Quality Department
Dear Alison,
Thank you for choosing our apartment for your recent stay, and for taking the time to share your positive experience with us. We´re thrilled to hear that you enjoyed the amenities and the welcoming atmosphere. We hope to have the opportunity to host you again soon.
Response from the Quality Department
Dear Hendrick,
Thank you for your wonderful feedback. We´re thrilled to hear that you found our location ideal, with easy access from the airport and all the sights within walking distance. We´re glad you enjoyed the abundance of restaurants nearby and our fully equipped kitchen. Our washer dryer is indeed convenient, and we´re pleased it met your needs. We appreciate your mention of the late checkout option and nearby lockers for luggage storage. We hope to welcome you back soon.
Quality Department.
Habia un poco problema con las puertas. El puerta principal estaba difcil abre con las llaves. El Puerta en la segunda dormitorio no cerraba correctamente y la puerta del baňo al lado de cocina no abriera de dentro.
Response from the Quality Department
Estimada Liz,
Agradecemos su comentario y nos complace saber que encontró el apartamento fantástico, espacioso y cómodo, además de estar muy cerca del centro. Lamentamos los problemas con las puertas; tomamos nota de sus observaciones para abordar estas cuestiones y garantizar una mejor experiencia en el futuro. Su retroalimentación es invaluable para nosotros mientras trabajamos para mejorar nuestros servicios. Esperamos darle la bienvenida nuevamente en su próxima visita.
Departamento de Calidad.
Response from the Quality Department
Dear guest, We are pleased to learn that you found the location to be perfect and the apartment spacious. Your acknowledgment of the presence of all necessary amenities is appreciated. Should you have any further needs or requests in the future, please feel free to let us know. Thank you for choosing our apartment.
Quality Department
En los baños se salía un poco el agua al ducharse, pero nada importante.
Response from the Quality Department
Estimado Jose Luis,
Agradecemos sinceramente sus amables palabras y nos complace saber que en general, todo estuvo a la altura de sus expectativas. La ubicación perfecta y la limpieza son aspectos que valoramos y nos esforzamos por mantener. Lamentamos cualquier inconveniente y agradecemos que haya compartido este detalle con nosotros. Tomaremos medidas para mejorar este aspecto. Si hay algún otro detalle que desee resaltar o si tiene alguna sugerencia para mejorar aún más, no dude en hacérnoslo saber. Agradecemos su elección y esperamos tener el placer de recibirle nuevamente en el futuro.
Quality Department
Elhelyezkedés
Minden tetszett
Response from the Quality Department
Dear Guest,
Thank you for your positive feedback. We´re delighted to hear that everything was to your satisfaction, particularly the location. We appreciate your choice to stay with us, and we look forward to the opportunity to host you again in the future.
Quality Department
Apartament znajduje się w samym sercu miasta. Jego lokalizacja jest doskonała. Sam lokal jest duży, przestronny i bardzo przyjemny. Opiekun mieszkania jest bardzo sympatyczny i pomocny. Reasumując, wrócę tu ponownie.
Jedynym minusem apartamentu jest widok z okien. Żadne z nich nie oferuje widoku na miasto – wszystkie wychodzą na wnętrze budynku, gdzie dominują dachówki i gołębie. Nasz apartament był dwupoziomowy.
Response from the Quality Department
Dear Anna,
Thank you for taking the time to share your thoughts on your recent stay with us. We´re thrilled to hear that you had an enjoyable stay and that the apartment´s central location was perfect for your needs. We also appreciate your kind words about the spaciousness and pleasant atmosphere of the place, as well as the positive interaction with our apartment manager.
We regret to learn that the view from the windows did not meet your expectations, and we apologize for any disappointment caused. Your feedback is valuable, and we will certainly take it into consideration for future improvements.
We look forward to welcoming you back on your next visit, and we appreciate your continued support.
Quality Department
Response from the Quality Department
Estimado Mauricio,
Agradecemos sinceramente sus amables palabras sobre nuestro apartamento en el corazón de Málaga. Nos complace saber que encontró el lugar excelente, amplio, cómodo y limpio. Su recomendación para familias es muy apreciada. Siempre nos esforzamos por proporcionar experiencias positivas, y esperamos darle la bienvenida nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Eliana, Thank you for your positive feedback. We are thrilled to hear that everything was great during your stay. Your satisfaction is our utmost priority, and we appreciate your kind words. We look forward to the opportunity to host you again in the future.
Quality Department
Response from the Quality Department
Estimado Gabriel, Agradecemos sinceramente sus amables palabras y nos alegra saber que disfrutaron de su estancia en nuestro apartamento. Nos complace saber que la ubicación resultó excelente. Nos esforzamos por proporcionar una experiencia cómoda y conveniente para nuestros huéspedes.
Lamentamos el inconveniente con la puerta del baño, pero apreciamos que haya informado sobre ello. Nos aseguraremos de abordar cualquier problema de manera rápida y eficiente para mejorar la experiencia de nuestros huéspedes. Si alguna vez regresan a la ciudad, estaríamos encantados de darles la bienvenida nuevamente. Gracias por elegir nuestro alojamiento.
Departamento de Calidad
Super espaciosa y moderna
La mampara del baño principal faltaba un tramo y se salía el agua aunque tuvieras cuidado
Response from the Quality Department
Estimada Rosario, Agradecemos sinceramente sus amables palabras y nos complace saber que su experiencia fue excelente. Nos alegra saber que encontró el apartamento super espacioso y moderno. Tomaremos medidas para abordar cualquier inconveniente causado, y asegurarnos de que futuros huéspedes disfruten de una estancia aún más cómoda. Valoramos su elección de quedarse con nosotros y esperamos tener la oportunidad de recibirle nuevamente en el futuro.
Quality Department
La decoración, limpieza y ubicación.
Response from the Quality Department
Estimada Silvia, Agradecemos sinceramente su comentario positivo. Nos complace saber que disfrutó de la decoración, limpieza y ubicación durante su estancia. Su satisfacción es nuestra prioridad, y esperamos tener el placer de recibirle nuevamente en el futuro.
Departamento de Calidad
Response from the Quality Department
Dear Taylah,
Thank you for your wonderful feedback. We´re delighted to hear that you found Rocio´s place amazing and spacious. It´s our pleasure to accommodate guests, and we´re glad we could facilitate a smooth check-in despite the late hour. Your recommendation means a lot to us, and we´re thrilled to have contributed to a positive experience during your stay in Malaga. Should your travels bring you back, we would love to host you again.
Few more towels but not a big deal.
Response from the Quality Department
Dear Matthew, Thank you for your positive feedback. We´re delighted to hear that you enjoyed everything during your stay, and we appreciate your compliment on the location. We take note of your feedback and will strive to enhance our services. We hope to have the pleasure of welcoming you back in the future.
Quality Department
Very clean; lovely decor. We had two separate apartments, the atico and one on the second floor. The second floor apartment had 2 floors with the bedrooms upstairs and the sitting room/dining room, kitchen downstairs. The sittingroom had a very high ceiling.
One bedroom had no window; not enough crockery/cutlery in the atico for our large family group; we had ordered a cot but it wasn’t there when we arrived. The 2nd floor apartment sittingroom was very dark as it hardly got any daylight.
Response from the Quality Department
Dear Ruth,
Thank you for sharing your experience with us. We´re pleased to hear that you found our apartments in Malaga centre to be beautifully decorated and comfortable.
However, we regret that some aspects of one of our flat were not to your liking. We always ensure our apartments are equipped with the necessary amenities for the specified number of guests it permits, and also, as can be appreciated and verified on our website, all the rooms in our apartments have windows. We regret any misunderstanding, and we will review some aspects to confirm that everything is correct for the enjoyment of our future guests.
On the other hand, our Duplex Larios II, is situated in a convenient layout with large windows in the living room, allowing for ample natural light. Some of the rooms face a typical Andalusian interior patio, where the light may be a bit softer but ideal for ensuring the rest and tranquillity of our guests. We apologize that, in your case, the layout of this apartments did not meet your expectations.
Regarding the cot, we´re pleased our team promptly installed it, showcasing our commitment to enhancing guest experiences.
Despite inconveniences, we hope you enjoyed your stay. We value your feedback and look forward to hosting you for an improved experience.
Quality Department
Response from the Quality Department
Dear Nadezhda, We are sincerely pleased to learn that you hold our location in high regard and that you found our flat to be exceptional. Your feedback is greatly appreciated, and we eagerly anticipate the opportunity to welcome you back for another extraordinary experience in the future.
Quality Department
Steep stairs to bedrooms felt a littlie dangerous.
Response from the Quality Department
Dear John, We´re thrilled to hear that you appreciated our apartment´s central location in the heart of the city´s old town. We´re also delighted that you enjoyed the lovely interior decor. We take your feedback about the steep stairs to the bedrooms seriously and will consider safety improvements. Your well-being and comfort are of utmost importance to us, and we hope to have the opportunity to welcome you back in the future, ensuring an even more secure and enjoyable stay.
Quality Department
Er was 1 slaapkamer met een dubbel bed dat wat smal was…de 2de badkamer was wat klein en al wat verouderd.
Response from the Quality Department
Dear guest,
We appreciate your positive feedback regarding our spacious and beautifully furnished apartment, as well as its fantastic central location. We are delighted to hear that you found the living space comfortable and well-equipped.
We regret that the apartment did not meet your expectations in terms of its layout and size. We strive to be transparent about this information with all our guests, and you can find details about the apartment´s layout and features on our website, which can be accessed whenever needed. We apologize again for any misunderstanding in this regard.
Your insights are valuable to us, and we will take them into consideration as we continually strive to enhance our guests´ experiences. Thank you for choosing our apartment, and we hope to have the opportunity to host you again in the future.
Quality Department.
The house was beautiful and so spacious for our group of 5 (4 adults and a child). The decor was charming and the location was very central. Well equipped with coffee and other amenities! The building was interesting too.
The door in the downstairs bathroom didn’t stay closed. We would have loved to have more than 1 key. Everything else was great.
Response from the Quality Department
Dear Dayle, We greatly appreciate your kind words about our apartment located in the historic area. It´s wonderful to hear that it was a comfortable fit for your group, and that you enjoyed the charming decor, central location, and well-equipped amenities. Your feedback is valuable to us. We understand your request for more keys and will certainly take it into consideration. We are pleased that, overall, your experience was great, and we look forward to the possibility of hosting you again in the future.
Quality Department
Für 7 Personen nur 2 Bäder, da muss man sich halt gut absprechen. Es gibt noch zusätzlich eine Toilette mit Waschbecken.
Response from the Quality Department
Dear Gaby, Thank you for your feedback regarding your recent stay with us. We´re delighted to hear that you appreciated our prime location in the heart of the old town and its proximity to the sea.We understand that with a group of 7, having only 2 bathrooms can require some coordination. We´re glad you highlighted the additional toilet with a sink, and we´ll consider ways to better communicate or potentially improve our facilities to cater to larger groups in the future.Your input is invaluable to us, and we hope to welcome you back soon.
Quality Department
The pictures on the booking website look better than in reality . The shower was terrible in the master room , the bathroom door in the living can’t be closed , no ventilation in the bathrooms . Air condition in master room ,and other room on the 2nd floor not working well . The elevator squeaks . The elevator stopped working for a couple of hours during our stay ,but was fixed . You need to walk about 5minutes from the Main Street to reach the building as no cars are allowed on the street in front of the building, so if you have a lot of luggage I recommend staying in other place . The elevator can be heard in the rooms . Closet and cabinets don’t open easily . I was asked to give my credit card number upon check in ,which I never encountered before in Europe or in Spain in particular!
Response from the Quality Department
Dear Waleed,
Thank you for your detailed review of our apartment in Malaga. We´re delighted to hear that you appreciated the convenience location and the service that our staff provide. It´s great that you found the apartment spacious and well-equipped.
We regret to hear that the apartment did not meet your expectations. We would like to add that the issues mentioned have been addressed and our staff are working on it to improve our service for future guests.
Regarding the parking situation, please understand that our central location in the heart of the city can make impossible have a parking place in the building because some of the street are pedestrian, and it also make that find parking could be a challenge. We appreciate your understanding of the difficulties you may have encountered in this regard, and our staff is always available to offer you the information that you are going to need for parking place to do your stay more comfortable.
On the other hand, the requirement to provide your credit card number at check-in is a standard practice in some accommodations as a security measure for incidentals. However, we understand your concerns.
We appreciate your valuable feedback, as it helps us improve our services. We hope you had an overall pleasant stay in Malaga and consider giving us another opportunity to provide you with a more seamless and enjoyable experience in the future. Thank you for sharing your observations with us.
Quality Department.
L’appartement était spacieux, agréable à vivre et très bien placé dans Malaga.
Response from the Quality Department
Dear Benoit, Thank you for the thoughtful feedback on your recent stay. It is incredibly rewarding to hear such kind words, which make our efforts worthwhile. Your satisfaction is our highest aim, and we look forward to the privilege of hosting you in our apartment again.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimada Carolina, Gracias por su reseña y por destacar las áreas en las que necesitamos mejorar. Lamentamos profundamente cualquier inconveniente causado durante su estancia. Sus comentarios son invaluables y nos ayudan a mejorar la experiencia de nuestros huéspedes. Agradecemos su retroalimentación y compromiso para ayudarnos a mejorar.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado David, Su generosa retroalimentación es profundamente apreciada e importante para nosotros. Siempre es alentador escuchar que nuestros huéspedes tuvieron una gran experiencia y disfrutaron de su estancia. Nos esforzamos por brindar un servicio de calidad y esperamos la oportunidad de servirle de nuevo.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Estimado Andres, Nos alegra mucho saber que disfrutaron de su estadía en nuestro apartamento. Sus comentarios significan mucho para nosotros y nos dan el impulso para seguir mejorando. Esperamos que hayan tenido una experiencia agradable en nuestro apartamento y esperamos darles la bienvenida de nuevo en el futuro.
Jose L.H. Campos
Director de Calidad
Nothing´s been disappointing. Everything was fine.
Response from the Quality Department
Dear Van. We wish to express our deepest appreciation for your kind comment about your recent stay in our apartment. We are pleased to know that our facilities and services met your expectations and that you enjoyed a pleasant experience. We value your opinion and strive to constantly improve our services. We hope to have the pleasure of welcoming you back in the near future and offering you an even more memorable experience.
Jose L.H. Campos. Quality Department Manager.
Response from the Quality Department
Estimada María de los Ángeles. Gracias por compartir su valiosa crítica. Saber que tuvo una estancia agradable es un fuerte testimonio de la dedicación de nuestro equipo. Ponemos a nuestros huéspedes en primer lugar en todo lo que hacemos y estamos ansiosos de darle la bienvenida de nuevo en su próximo viaje. Jose L.H. Campos Director de Calidad.
The master bedroom bed was quite hard, but our backs did not hurt.
Response from the Quality Department
Dear Luzia. Your generous feedback is very much appreciated. It´s heartening to know that our efforts have resonated with you. We hope to have the opportunity to host you again soon.
Jose L.H. Campos. Quality Department Manager.
Response from the Quality Department
Dear David,
Thank you for your review. We are delighted to know that you enjoyed every aspect of your stay and look forward to host you again in the near futue,
Jose L.H. Campos
Quality Department Manager
very spacious and location central to everything
Response from the Quality Department
Dear Darren,
We wanted to express our deepest appreciation for choosing our apartment for your recent stay. Your oppinion is highly valued, and we hope that our facilities and services met all your needs. It would be an absolute pleasure to have the opportunity to host you again soon. We remain at your service, ready to make your next visit just as memorable, if not more so.
Jose L.H. Campos
Quality Department Manager
Entry key was a problem and only dining seats for 4 and we were a group of 5
Response from the Quality Department
Dear Rhonda,
We would like to express our heartfelt gratitude for selecting our apartment as your accommodation choice. We are truly sorry for any inconvenience you encountered during your stay. Your satisfaction is of the utmost importance to us, and we deeply regret falling short of your expectations. We sincerely hope that you will give us another chance to serve you, and we promise to make every effort to exceed your expectations on your next visit.
Jose L.H. Campos
Quality Department Manager
Some substandard elements of accommodation but they can be fixed with little effort.
Response from the Quality Department
Dear Richard,
We sincerely appreciate your comment about your stay in our apartment. We are very sorry that you experienced some issues during your stay, and we apologize for any inconvenience caused. We value your feedback and will use it to improve our services in the future. We hope to have the opportunity to welcome you back in the future so you can experience the best version of our accommodation.
Jose L.H. Campos
Director de Calidad
Response from the Quality Department
Dear Bridget,
We would like to express our sincere gratitude for your kind comment about your stay in our apartment. We are delighted to know that you enjoyed your experience with us and were satisfied with the accommodation we provided. In our continuous pursuit of providing quality service, we highly value the feedback from our guests. We hope to have the opportunity to welcome you back in the future and make your next stay even more enjoyable.
Jose L.H. Campos
Quality Department Manager
Una cama de matrimonio resultó ser muy estrecha, si estás solo en ella no hay problema, pero para 2 personas demasiado apretada.
Response from the Quality Department
Dear J,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Lage, Sauberkeit, viel Raum
Response from the Quality Department
Dear Eckard,
We would like to take this opportunity for having chosen us for your visit and for taking the time to write a review. We are happy that you enjoyed your stay and we look forward to your next visit.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Olga,
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice for your visit to Malaga. We look forward to welcoming you back again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Joanna,
We are delighted that you came back home with wonderful memories of your stay and our services. We work hard to achieve that goal and it is our pleasure to read your comments. Thank you once more.
Jose L.H. Campos
Quality Department Manager
Das Apartment hat Stil, ist äußerst geräumig. Es ist alles für eine Ferienwohnung vorhanden und noch mehr, wie z.B. einen Wäschetrockner. Die Räume sind sehr hoch und in der kalten Jahreszeit schlecht beheizbar. Ideal im Sommer, auch jetzt Ende März angenehm. Es ist sehr ruhig, liegt im 2. Stock.
2 Tage lang war im Treppenhaus kein Licht, absolute Dunkelheit!! Auch der Aufzug war ausgefallen: für Gehbehinderte nur mit Hilfe und viel Zeit zu bewältigen, da das Apartment auch noch in einem Altbau ist. Auch die Koffer musste man dann allein schleppen, die "Service"kraft lief schnell vorne weg.
Response from the Quality Department
Dear Heidelinde,
First and foremost we want to thank you for having chosen us for your stay in Malaga and for taking the time to write a review, although we are saddened that some aspects prevented your stay of being perfect.
As soon as the problems with the lift and the lights in the stairwell were brought to our attention, we communicated these to the management of the building, as these problems do not depend directly on us. We did our best pushing the management to in order to guarantee a prompt action.
In spite of this, we are happy that you enjoyed the benefits our apartment itself provide, as the decoration, location and the pleasant temperature during the time of your stay.
We apologize if any aspect of your stay did not meet your expectations. We hope you will give us the opportunity to show you our real level of hospitality in a future stay to recover your trust in us.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Dear Gerry,
Thank you very much for leaving these wonderful comments. We are delighted that you enjoyed your stay with us.
Jose L.H. Campos
Quality Department Manager
The noise of the elevator .
Response from the Quality Department
Dear Jeroen,
Thank you for these lovely comments about your recent stay with us. It is our pleasure making of your holidays a memorable one.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Fabián:
Le damos las gracias por esta maravillosa opinión. Ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Jose L.H. Campos
Director de Calidad
При бронировании в описании не указано, что в апартаментах нет отопления, что отопление только через кондиционеры, но когда включаешь кондиционеры во всех комнатах, то выбивает пробки, наверное летом это хорошо и там не жарко, но мы были в январе, пол плитка и он жутко холодный, покупали всем тапочки, теплые кофты и пижамы, мы просто не были к этому подготовлены.
Response from the Quality Department
Dear Inna,
Thank you for taking the time to share your experience with us. We´re glad to hear you enjoyed our location and its convenience for large groups. We understand, however, that our heating system, which is commonly used in Spain and primarily relies on air conditioning units, may not have been to your preference. We apologize if this caused any discomfort during your stay in January. We appreciate your feedback, as it helps us continuously strive to meet and exceed our guests´ expectations.
Jose L.H. Campos
Quality Department Manager
una propiedad muy central, el apartamento es por dentro muy lindo, decorado divino, espacioso. Rocio la persona que nos abrió el apartamento, adorada, muy atenta.
se escucha mucho el ascensor y estaban cómo remodelando un apartamento cerca por que se escucha el martilleo.
Response from the Quality Department
Estimada María Mercedes:
Le agradecemos su opinión acerca de sus vacaciones en nuestro apartamento; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Estamos muy contentos de que el alojamiento y los empleados fueran capaces de cumplir con sus expectativas durante su estancia.
Jose L.H. Campos
Director de Calidad
La ubicación excelente. El diseño y la distribución del piso singular, dúplex tiene su encanto. Muy silencioso al ser interior. Dispones de todos los servicios, incluido secadora. Está cerca de todo: restaurantes, tiendas, hay varias tiendas de alimentación cercanas, buses...
No son defectos, si no particularidades a tener en cuenta: al ser interior (silencioso), no dispones de vistas. Al ser un dúplex hay una escalera interior no apta para niños pequeños.
Response from the Quality Department
Estimada Belén:
Muchas gracias por esta maravillosa reseña y por sus observaciones para los futuros huéspedes que nos visiten; estamos seguros de que las encontrarán muy útiles.
Jose L.H. Campos
Director de Calidad
not applicable to us for 1 night, but there is no terrace. 2nd double bed is ‘cosy’.
Response from the Quality Department
Dear Pascal,
Thank you for this lovely review on our apartment and thank you for the remarks as well. We are glad you found everything you needed to make your holidays a special one. We look forward to welcoming you back again soon.
Jose L.H. Campos
Quality Department Manager
there was a lot of noise during the day from renovations in a neighboring apartment. and at night there was a lot of noise from the elevator
Response from the Quality Department
Dear Rositsa,
We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at our apartment was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.
Jose L.H. Campos
Quality Department Manager
Ubicación
Tamaño de tercera habitación. Cama doble pequeña
Response from the Quality Department
Dear Ahn Mai,
Thank you for reviewing your recent stay in our apartment. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.
Jose L.H. Campos
Quality Department Manager
Por encontrarle algo, añadiría más cubiertos en la cocina y pinzas para tender.
Response from the Quality Department
Estimada María:
Queremos darle las gracias por compartir esta opinión sobre su reciente estancia en nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia y coincidimos con usted en que nuestro atento personal juega un papel clave en la experiencia global de nuestros huéspedes.
Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita.
Jose L.H. Campos
Quality Department Manager
There is little natural light in the living room and kitchen, and it is not worth opening the windows in the apartment at all, since they all open into the inner space, narrow as a well and look at the ventilation pipes. But this has one advantage - you do not hear the noise from the streets.
Response from the Quality Department
Dear Olga,
Thank you for sharing your feedback on your recent holiday experience with us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are happy that we were able to match your expectations and we hope to receive you at our apartment again very soon.
Jose L.H. Campos
Quality Department Manager
Response from the Quality Department
Estimado Patricio, muchas gracias por sus comentarios. Nos alegra saber que disfrutó tanto de su experiencia en nuestro apartamento. Nuestro equipo trabaja mucho para crear experiencias únicas y dar la mejor atención, por lo que, es un orgullo saber que lo estamos consiguiendo.
Esperamos poder servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
Response from the Quality Department
Dear Patrick, we are thrilled you enjoyed your stay with us. Thank you for making us your choice accommodation; we look forward to serving you again in the future.
Aija T.
Quality Department
la ubicación
Response from the Quality Department
Sarahy, le damos las gracias por esta maravillosa opinión, ha sido un placer para nosotros leerla y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
todo espectacular bellísimo la ubicación la mejor nuevas instalaciones
nada que pueda decir todo Perfecto
Response from the Quality Department
Estimado Vincenzo, muchas gracias por sus maravillosos comentarios, estamos encantados de que disfrutara de su estancia entre nosotros. Nos encantaría que volviera a disfrutar de más días inolvidables con nosotros.
Aija T.
Departamento de Calidad
Prachtige locatie Alles wat j nodig had was er Zeeeeker een aanrader De host een schat
Response from the Quality Department
Thank you very much for your kind feedback. It is such a pleasure for us to know that you enjyed your stay so much and we hope you will visit us again in not too distant a future.
Aija T.
Quality Department
Response from the Quality Department
Thank you very much for staying with us and for sharing your opinion. We are glad to know that you enjoyed your time in our apartment so much and we hope to have the opportunity to welcome you back in the future.
Aija T.
Quality Department
El säkringen kunde gå ner så fort man man sätter på alla luftkonditioner i rummen.
Response from the Quality Department
Dear Ali, thank you very much for your time to rate your stay with us.
We are sorry to know that you had some issues with the use of air conditioning. Althought we have increased amount of contracted power in the property, having all air conditioning units in the apartment turned on and using too many plug-in appliances at once may cause an electric overload, therefore fuse could go down, but please know, our team is always available should you need anything to make your stay complete or if you need any assistance.
We would love the opportunity to welcome you back the next time you are visiting Malaga.
Aija T.
Quality Department
Un apartamento decorado precioso, a tan solo tres pasos de la calle Larios. Muy cómodo, muy bien aislado del ruido. Dispone de muy buenas instalaciones. Y la comunicación con el servicio también estupenda.
Response from the Quality Department
Estimada Ana, nos gustaría agradecerle los comentarios tan positivos que ha compartido referente a su estancia en nuestro apartamento. Estamos encantados de saber que fuimos capaces de cumplir con sus expectativas y esperamos poder darle la bienvenida de nuevo muy pronto.
Aija T.
Departamento de Calidad
(+) Central location. Very friendly and helpful host (Jara).
(-) Outdoor balcony/terrace.
Response from the Quality Department
Dear Andrew, we are glad to know that you enjoyed our exceptional hospitality.
We appreciate your time in sharing your personal experience and we would love you to come back and enjoy more memorable days with us.
Aija T.
Quality Department
(+) Locație , spațiu, facilități....
(-) Un zgomot intermitent, de tip industrial.....deranjant
The location is very good The apartment is very well decorated and very comfortable Jara the host was very nice, helpful and clear!! I would definitely stay there again!
It was a little bit uncoordinated the cleaners job
Response from the Quality Department
Dear Martha, thank you very much for making us your choice accommodation on this occasion and for taking the time to share the highlights of your stay with us.
We really hope that we will have the opportunity to welcome you back in the future.
Aija T.
Quality Department
Response from the Quality Department
Estimada Blanca, muchas gracias por su amable opinión de nuestro apartamento. Estamos encantados de que haya disfrutado de su estancia entre nosotros y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija T.
Departamento de Calidad
sería perfecto si tuvieras vistas o una terraza, es todo interior
Response from the Quality Department
Estimada Diana, agradecemos el tiempo que se tomó para compartir sus comentarios sobre nuestro apartamento. Ha sido un placer para nosotros leerlos y esperamos poder servirle de nuevo pronto.
Aija T.
Departamento de Calidad
De locatie is top en de ontvangst hartelijk, zeer ruim appartement
Je hebt geen uitzicht, dat is niet op te maken uit de advertentie en vond ik dan ook wat misleidend. Tussen 8u30 en 23u00 hoor je ter hoogte van de slaapkamers een machine/lift die steeds aan en uit slaat. Erg jammer en storend. De afwerking van het appartement is ondermaats
Beds: kingsize was extreme firm, not so good and the 2 single beds were very good and comfortabel
Shower not enough warm water for 4 people taking normal time of shower
Most annoying was the noice of the elevator untill deep in the night and very early in the morning-afterpil never heard so much noice of an elevator
I hope to return to Malaga one day and I would definitely stay at this apartment again.
great location
no view to the outside
Response from the Quality Department
Thank you for your review you shared following your recent visit to our apartment.
We are delighted to hear you enjoyed your stay in Malaga and we look forward to having the opportunity to welcome you back soon!
Aija Teilane
Quality Department
Elavators in the building were heard loudly in the appartment.
Response from the Quality Department
Thank you very much for sharing your review of your recent stay.
We are thrilled that you have enjoyed the unbeatable location of the apartment which allows to visit all the main sights in Malaga.
We are looking forward to your next visit.
Aija Teilane
Quality Department
Response from the Quality Department
Muchas gracias por haber elegido nuestro apartamento para su estancia en Málaga y esperamos tener la oportunidad de servirle de nuevo en el futuro.
Aija Teilane,
Departamento de Calidad
Response from the Quality Department
Estimada Joaquina
Apreciamos el tiempo dedicado a compartir su experiencia vacacional en nuestro apartamento GH Larios II y agradecemos su amable recomendación a nuestros lectores. Un saludo, Ana García, Dpto. de calidad
Everything! Very nice design, very spacious, clean and tidy and right in the centre!
Response from the Quality Department
Dear Alexandra First and foremost we would like to thank you for the praising review you shared following your recent visit to our XXX apartment and are delighted to read that we were able to match your expectations. Best Regards Ana García, Custumer Service
Very nice and clean apartament.
No noise from the street, clean apartament
Response from the Quality Department
Dear Eivind Thank you very much for leaving these wonderful comments on our web, we are delighted that you enjoyed your stay among us. Regards Ana García, Custumer Service